Transaction Return Handling - Points

fixed points or points at bill level are returned in ratio of return amount to bill amount for AMOUNT return

Whereas they are not returned in case of partial LINE_ITEM based returns. If all lineitems are returned then only fixed points or points at bill level are also returned.

AMOUNT return - points are deducted from PAL and PALP on basis of return ratio of bill amount.

LINE_ITEM return - points are deducted from PAL and PALP on basis of return ratio of lineitem amount.