Get Request Logs

Retrieves the request logs of a specific duration. You can retrieve the either the logs of CHANGE_IDENTIFIER or GOODWILL.

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Example request

curl --location 'https://eu.api.capillarytech.com/v1.1/request/logs?format=json&start_date=2025-09-20&end_date=2026-10-07&type=GOODWILL&base_type=points' \
--header 'Authorization: Basic bWFkazI3MjU2YQ==' \
--header 'Cookie: _cfuvid=zP64VTj6GdUFYZ2gjEkFMJ0lr.yGY2xiKhDjAViECSE-1772457459807-0.0.1.1-604800000'

Query parameter

ParameterDatatypeMandatoryDescription
typeenumyesFilters requests of a specific type. Supported values: CHANGE_IDENTIFIER, GOODWILL, TRANSACTION_UPDATE.
base_typeenumyesSubtype of the specified type. Supported values: EMAIL, MOBILE, EXTERNAL_ID, MERGE, ADDRESS, COUPON, POINTS, TIER, RETRO.
start_datestringyesStart date used to filter requests. Supported format: YYY-MM-DD
end_datestringyesEnd date used to filter requests. Supported format: YYY-MM-DD
sourcestringnoSource from which the request was raised.
statusenumnoFilters requests by request status.
Supported values: APPROVED, PENDING, REJECTED, CUSTOM.
limitintegernoLimits the number of results per page. For example, limit=10 shows 10 results per page on the UI.
The default value is 50.
offsetintegernoNumber of records to skip for pagination. Default value is 0.
mobilestringnoThe mobile number of the customer to get requests from a specific customer.

Example response

{
    "response": {
        "status": {
            "success": "true",
            "code": 200,
            "message": "SUCCESS"
        },
        "requests": {
            "count": "38",
            "rows": 10,
            "goodwill": [
                {
                    "id": "32628415",
                    "customer": {
                        "firstname": "John",
                        "lastname": "Pork",
                        "email": "[email protected]",
                        "mobile": "918088369835",
                        "external_id": "696969",
                        "fraud_status": "NONE"
                    },
                    "type": "GOODWILL",
                    "base_type": "POINTS",
                    "status": "APPROVED",
                    "reason": "Issue Goodwill 30 points from API",
                    "comments": "API Service request - Awarding 30 points from API.",
                    "updated_comments": "Approving 30 points from API",
                    "one_step_change": "false",
                    "points": "30",
                    "logs": {
                        "added_by": {
                            "till": {
                                "code": "madhu_rima",
                                "name": "madhurima"
                            },
                            "store": {
                                "code": "doc123",
                                "name": "DocStore"
                            },
                            "time": "2026-03-02T19:04:45+00:00"
                        },
                        "updated_by": {
                            "user": {
                                "name": "george.docdemo",
                                "mobile": null,
                                "email": null
                            },
                            "ip": null,
                            "time": "2026-03-02T13:36:49+00:00"
                        }
                    }
                },
                {
                    "id": "17729827",
                    "customer": {
                        "firstname": "John",
                        "lastname": "Pork",
                        "email": "[email protected]",
                        "mobile": "918088369835",
                        "external_id": "696969",
                        "fraud_status": "NONE"
                    },
                    "type": "GOODWILL",
                    "base_type": "POINTS",
                    "status": "APPROVED",
                    "reason": "GoodGuy",
                    "comments": "Good behaviour",
                    "updated_comments": "Good behaviour; AUTO_APPROVED",
                    "one_step_change": "true",
                    "points": "100",
                    "logs": {
                        "added_by": {
                            "till": {
                                "code": "1746689082_",
                                "name": "Naman"
                            },
                            "store": {
                                "code": null,
                                "name": null
                            },
                            "time": "2026-02-10T20:25:58+00:00"
                        },
                        "updated_by": {
                            "user": {
                                "name": " Naman Ganapathi",
                                "mobile": "",
                                "email": "[email protected]"
                            },
                            "ip": null,
                            "time": "2026-02-10T14:55:59+00:00"
                        }
                    }
                },
                {
                    "id": "13675914",
                    "customer": {
                        "firstname": "TestUser",
                        "lastname": "TJThree",
                        "email": "[email protected]",
                        "mobile": "919999988883",
                        "external_id": "0000011113",
                        "fraud_status": "NONE"
                    },
                    "type": "GOODWILL",
                    "base_type": "POINTS",
                    "status": "PENDING",
                    "reason": "Goodwill reason v2 1",
                    "comments": "Goodwill comment v2 1",
                    "updated_comments": null,
                    "one_step_change": "false",
                    "points": "105",
                    "logs": {
                        "added_by": {
                            "till": {
                                "code": "tj_capillary",
                                "name": "tj_capillary"
                            },
                            "store": {
                                "code": "doc123",
                                "name": "DocStore"
                            },
                            "time": "2026-01-21T16:18:29+00:00"
                        },
                        "updated_by": {
                            "user": {
                                "name": "tj_capillary",
                                "mobile": null,
                                "email": null
                            },
                            "ip": null,
                            "time": "2026-01-21T10:48:30+00:00"
                        }
                    }
                },
                {
                    "id": "13657196",
                    "customer": {
                        "firstname": "Bubalus",
                        "lastname": "bubalis",
                        "email": "[email protected]",
                        "mobile": "1234123412",
                        "external_id": "12341234",
                        "fraud_status": "NONE"
                    },
                    "type": "GOODWILL",
                    "base_type": "POINTS",
                    "status": "PENDING",
                    "reason": "POINTS_ISSUE",
                    "comments": "Test issue 50 pts.",
                    "updated_comments": null,
                    "one_step_change": "false",
                    "points": "50",
                    "logs": {
                        "added_by": {
                            "till": {
                                "code": "george.docdemo",
                                "name": "george.docdemo"
                            },
                            "store": {
                                "code": "doc123",
                                "name": "DocStore"
                            },
                            "time": "2025-12-28T11:11:21+00:00"
                        },
                        "updated_by": {
                            "user": {
                                "name": "george.docdemo",
                                "mobile": null,
                                "email": null
                            },
                            "ip": null,
                            "time": "2025-12-28T05:41:22+00:00"
                        }
                    }
                },
                {
                    "id": "13638222",
                    "customer": {
                        "firstname": "John",
                        "lastname": "Pork",
                        "email": "[email protected]",
                        "mobile": "918088369835",
                        "external_id": "696969",
                        "fraud_status": "NONE"
                    },
                    "type": "GOODWILL",
                    "base_type": "POINTS",
                    "status": "APPROVED",
                    "reason": "New",
                    "comments": "d",
                    "updated_comments": "d; AUTO_APPROVED",
                    "one_step_change": "true",
                    "points": "1000000",
                    "logs": {
                        "added_by": {
                            "till": {
                                "code": "1755508315203_",
                                "name": "1755508314_george"
                            },
                            "store": {
                                "code": null,
                                "name": null
                            },
                            "time": "2025-12-03T12:16:59+00:00"
                        },
                        "updated_by": {
                            "user": {
                                "name": " george ",
                                "mobile": "",
                                "email": "[email protected]"
                            },
                            "ip": null,
                            "time": "2025-12-03T06:46:59+00:00"
                        }
                    }
                },
                {
                    "id": "13628608",
                    "customer": {
                        "firstname": "NeerajV2",
                        "lastname": "test",
                        "email": "[email protected]",
                        "mobile": null,
                        "external_id": "008",
                        "fraud_status": "NONE"
                    },
                    "type": "GOODWILL",
                    "base_type": "POINTS",
                    "status": "APPROVED",
                    "reason": "New",
                    "comments": "wfef",
                    "updated_comments": "wfef; AUTO_APPROVED",
                    "one_step_change": "true",
                    "points": "1000000",
                    "logs": {
                        "added_by": {
                            "till": {
                                "code": "1755508315203_",
                                "name": "1755508314_george"
                            },
                            "store": {
                                "code": null,
                                "name": null
                            },
                            "time": "2025-11-20T11:54:14+00:00"
                        },
                        "updated_by": {
                            "user": {
                                "name": " george ",
                                "mobile": "",
                                "email": "[email protected]"
                            },
                            "ip": null,
                            "time": "2025-11-20T06:24:14+00:00"
                        }
                    }
                },
                {
                    "id": "13615199",
                    "customer": {
                        "firstname": "Satish",
                        "lastname": "Customer1515 LN",
                        "email": "[email protected]",
                        "mobile": "2118201115",
                        "external_id": "extid15",
                        "fraud_status": "NONE"
                    },
                    "type": "GOODWILL",
                    "base_type": "POINTS",
                    "status": "APPROVED",
                    "reason": "GoodGuy",
                    "comments": "Adding 10 points",
                    "updated_comments": "Adding 10 points; AUTO_APPROVED",
                    "one_step_change": "true",
                    "points": "10",
                    "logs": {
                        "added_by": {
                            "till": {
                                "code": "1736162491_",
                                "name": "1736162491_satish"
                            },
                            "store": {
                                "code": null,
                                "name": null
                            },
                            "time": "2025-11-04T14:38:52+00:00"
                        },
                        "updated_by": {
                            "user": {
                                "name": " satish maharana",
                                "mobile": "",
                                "email": "[email protected]"
                            },
                            "ip": null,
                            "time": "2025-11-04T09:08:53+00:00"
                        }
                    }
                },
                {
                    "id": "13615171",
                    "customer": {
                        "firstname": "TestUser",
                        "lastname": "TJThree",
                        "email": "[email protected]",
                        "mobile": "919999988883",
                        "external_id": "0000011113",
                        "fraud_status": "NONE"
                    },
                    "type": "GOODWILL",
                    "base_type": "POINTS",
                    "status": "APPROVED",
                    "reason": "Goodwill reason v2 1",
                    "comments": "Goodwill comment v2 1",
                    "updated_comments": "",
                    "one_step_change": "false",
                    "points": "105",
                    "logs": {
                        "added_by": {
                            "till": {
                                "code": "tj_capillary",
                                "name": "tj_capillary"
                            },
                            "store": {
                                "code": "doc123",
                                "name": "DocStore"
                            },
                            "time": "2025-11-04T14:27:02+00:00"
                        },
                        "updated_by": {
                            "user": {
                                "name": " george ",
                                "mobile": "",
                                "email": "[email protected]"
                            },
                            "ip": "172.68.147.197",
                            "time": "2025-11-27T11:26:41+00:00"
                        }
                    }
                },
                {
                    "id": "13615170",
                    "customer": {
                        "firstname": "uat_request",
                        "lastname": "user1",
                        "email": "[email protected]",
                        "mobile": "2118201116",
                        "external_id": "2118201",
                        "fraud_status": "NONE"
                    },
                    "type": "GOODWILL",
                    "base_type": "POINTS",
                    "status": "PENDING",
                    "reason": "Goodwill reason v2 1",
                    "comments": "Goodwill comment v2 1",
                    "updated_comments": null,
                    "one_step_change": "false",
                    "points": "101",
                    "logs": {
                        "added_by": {
                            "till": {
                                "code": "tj_capillary",
                                "name": "tj_capillary"
                            },
                            "store": {
                                "code": "doc123",
                                "name": "DocStore"
                            },
                            "time": "2025-11-04T14:26:10+00:00"
                        },
                        "updated_by": {
                            "user": {
                                "name": "tj_capillary",
                                "mobile": null,
                                "email": null
                            },
                            "ip": null,
                            "time": "2025-11-04T08:56:11+00:00"
                        }
                    }
                },
                {
                    "id": "13615168",
                    "customer": {
                        "firstname": "uat_request",
                        "lastname": "user1",
                        "email": "[email protected]",
                        "mobile": "2118201116",
                        "external_id": "2118201",
                        "fraud_status": "NONE"
                    },
                    "type": "GOODWILL",
                    "base_type": "POINTS",
                    "status": "PENDING",
                    "reason": "Goodwill reason v2 1",
                    "comments": "Goodwill comment v2 1",
                    "updated_comments": null,
                    "one_step_change": "false",
                    "points": "101",
                    "logs": {
                        "added_by": {
                            "till": {
                                "code": "tj_capillary",
                                "name": "tj_capillary"
                            },
                            "store": {
                                "code": "doc123",
                                "name": "DocStore"
                            },
                            "time": "2025-11-04T14:24:36+00:00"
                        },
                        "updated_by": {
                            "user": {
                                "name": "tj_capillary",
                                "mobile": null,
                                "email": null
                            },
                            "ip": null,
                            "time": "2025-11-04T08:54:37+00:00"
                        }
                    }
                }
            ],
            "item_status": {
                "success": "true",
                "code": 9000,
                "message": "Request retrieved successfully"
            }
        }
    }
}
Query Params
string
enum
required

Filters requests of a specific type.

Allowed:
date

Get requests added on or after a specific date (YYYY-MM-DD). To get requests for a specific duration, pass the date-range in start_date and end_date.

date

Get requests added before a specific date (YYYY-MM-DD). To get requests for a specific duration, pass the date-range in start_date and end_date.

string
enum

Sub type of the specified type.

Allowed:
string
enum

Filters requests by request status.

Allowed:
int64

Unique ID of the request to fetch the log of a specific request.

int32

Limits the number of results per page. For example, limit=10 shows 10 results per page on the UI.

string

Mobile number of the customer to get requests of a specific customer.

string

Email ID of the customer to get requests of a specific customer.

string

External ID of the customer to get requests of a specific customer.

int64

Unique ID of the customer to get requests of a specific customer.

string

Card number of the customer to get requests of a specific customer.

string

External ID of the customer's card to get requests of a specific customer.

int64

Get logs of requests starting on or after a specific ID. Get requests in a specific request range using start_id and end_id.

int64

Get logs of requests until a specific ID. Get requests in a specific request range using start_id and end_id.

string
enum
Allowed:
Response

Language
Credentials
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base64
:
URL
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Response
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application/json