Request entity contains APIs corresponding to submitting and retrieving requests. In Capillary APIs, requests are of two types - Change Identifier and Goodwill. Request APIs allow you to change customer identifiers, merge customer accounts, issue Goodwill points/coupons, and retrieve details of submitted requests.
- Change Identifier: Requests corresponding to identifier change, accounts merge, and mobile reallocation
- Goodwill: Requests corresponding to goodwill points and coupons
Status Codes
Success Codes
| Code | Description |
|---|---|
| 9000 | Change Identifier request added successfully. Request retrieved successfully. Goodwill request added successfully. Retro request added successfully. Request updated successfully. Retro request approved successfully. |
Error Codes
| Code | Description |
|---|---|
| 201 | Some requests have failed due to errors |
| 1001 | Customer not registered. Mobile number provided is invalid. |
| 1002 | Invalid Email |
| 1627 | Transaction already marked retro |
| 1629 | Client signature is mandatory for this action |
| 9001 | Request retrieve unsuccessful Requested new email ID is invalid |
| 9002 | Requested new email already exists |
| 9003 | Requested new External ID already exists |
| 9005 | Requested new mobile already exists |
| 9006 | Request Type is invalid |
| 9055 | Request has been queued earlier |
| 9007 | Target customer is not Existing or Invalid |
| 9008 | Request Base Type is invalid |
| 9009 | Request add failed due to internal error. Please try again later |
| 9011 | User is not registered |
| 9012 | Old value is invalid |
| 9013 | Request not found |
| 9018 | Request for Merge already exists for the victim in pending or processing state |
| 9019 | No customer identifiers passed |
| 9021 | Requested On date is in future |
| 9022 | Customer is not registered for Loyalty Program |
| 9023 | Survivor is already merged to another user as victim |
| 9024 | New value is invalid |
| 9026 | Request for Merge already exists for the survivor in pending or processing state |
| 9027 | Victim is already merged to another user |
| 9028 | Request already exists for same new value |
| 9029 | Survivor and victim are same |
| 9031 | Old value is same as new value |
| 9035 | Identifier reallocation request already exists in pending state for the customer |
| 9040 | Request change type not supported |
| 9041 | Invalid identifiers count |
| 9042 | Customer not found for given identifiers |
| 9043 | No request identifiers found |
| 9046 | Requested new mobile is invalid |
| 9047 | Requested new external_id is invalid |
| 9049 | Invalid identifiers |
| 9050 | Request not found |
| 9051 | Same user cannot request and approve |
| 9052 | Invalid request status |
| 9057 | Invalid transaction old_type specified |
| 9058 | Invalid transaction new_type specified |
| 9051 | Invalid transaction ID |
| 9053 | Registration is too much older than transaction time |
| 9052 | Transaction is too old to mark as retro |
| 9056 | Same user cannot request and approve |
| 9059 | Transaction amount beyond auto-approval limit |
| 9060 | Retro transactions are not permitted as per org-configs |