This API is used to retrieve details of an active reward for a particular brand.

For example: A brand configures a reward for their customer to earn. Through this API, the brands can check the active rewards configured for their customers.

👍
Note

For detailed information about our APIs and for hands-on testing, refer to the documentation in API Overview and follow the step-by-step guide on making your first API call in Make Your First API Call.

When Dual Eligibility is enabled, a reward can be issued to multiple users registered with the same secondary identifiers, as long as they have unique primary identifiers.

Prerequisites

Authentication: Basic or OAuth authentication
Default access group

API Specification


URI	/api_gateway/rewards/core/v1/user/reward`{reward Id}`/brand`{brand name}`?userId=`\{id\}`
HTTP Method	GET
Pagination	No
Batch support	No
Rate limit information	None

API endpoint example

https://eucrm.cc.capillarytech.com/api_gateway/rewards/core/v1/user/reward/177056/brand/SUPERMARKETDEMO?userId=62090013

Request path parameters

Parameter Name	Data Type	Description
rewardId*	String	Unique identifier of the reward. Ex: 112295
brandName*	String	Name of the brand the reward is associated with. Ex: SUPERMARKETDEMO

Request query parameters

Parameter Name	Data Type	Description
userId	String	Unique identifier of the user.
language	Enum	Filters the response based on the reward language. Use this parameter to retrieve rewards in a specific language. For example, to display rewards in English, set the parameter to `"en"` .
category	String	Enter the name of category to fetch all the rewards associated with the same category.
groupName	String	Enter the group name to fetch all the rewards associated with the group.
label	String	Enter the label name to fetch all the rewards associated with the label.

https://eucrm.cc.capillarytech.com/api_gateway/rewards/core/v1/user/reward/177056/brand/SUPERMARKETDEMO?userId=62090013

📘
Note
If rewards are created for a customer segment, they are displayed to the user only if the user is part of the segment or partition mapping associated with the reward.

Response parameters

Field	Type	Description
status	Object	Indicates the status of the request.
.success	Boolean	Indicates if the request was successful. Possible values: `true`, `false`.
.code	Integer	Specifies a numerical code indicating the status of the request.
.message	String	Defines a human-readable message describing the status.
reward	Object	Defines the reward details.
.id	Integer	Specifies the unique identifier for the reward.
.name	String	Defines the name of the reward.
.description	String	Provides a description of the reward.
.imageId	Object	Defines the image ID.
.imageUrl	Object	Specifies the URL of the image.
.thumbnailId	Object	Defines the thumbnail ID.
.thumbnailUrl	Object	Specifies the URL of the thumbnail.
.termAndConditionsId	Object	Defines the ID of the terms and conditions.
.termAndConditionsUrl	Object	Specifies the URL for terms and conditions.
.status	String	Indicates the current status of the reward.
.tier	Object	Defines the tier of the reward.
.label	Object	Defines the label of the reward.
.priority	Object	Defines the priority of the reward.
.intouchPoints	Integer	Specifies points associated with the reward.
.group	Object	Defines the group of the reward.
.startTime	String	Indicates the start time of the reward.
.startDateTime	String	Indicates the start date and time of the reward.
.endTime	String	Indicates the end time of the reward.
.endDateTime	String	Indicates the end date and time of the reward in ISO 8601 format.
.expired	Boolean	Indicates if the reward has expired.
.started	Boolean	Indicates if the reward has started.
.programId	Object	Defines the program ID.
.categoryList	Array of Objects	Specifies a list of categories associated with the reward.
..id	Integer	Specifies the unique identifier for the category.
..name	String	Defines the name of the category.
..enabled	Boolean	Indicates if the category is enabled. Possible values: `true`, `false`.
..createdOn	Object	Specifies the timestamp of creation.
..lastUpdatedOn	Object	Specifies the timestamp of last update.
..createdBy	Object	Specifies the ID of the user who created the category.
..lastUpdatedBy	Object	Specifies the ID of the user who last updated the category.
..createdOnDateTime	Object	Indicates the creation date and time.
..lastUpdatedOnDateTime	Object	Indicates the last updated date and time.
.customFields	Object	Defines a map of custom key-value pairs for the reward. The keys are dynamic strings, and the values are also strings.
.redemptionType	String	Specifies the redemption type.
.vendorId	Object	Defines the vendor ID.
.richContentRO	Object	Indicates the rich content information associated with the reward.
...content	String	Defines the content of the rich text.
...isEnabled	Boolean	Indicates if the rich content is enabled. Possible values: `true`.
.loyaltyProgramCriteria	Array of Objects	Defines a list of supplementary criteria for the reward, specifically related to loyalty programs.
..loyaltyProgramId	Long	Specifies the ID of the loyalty program.
..tierIds	Array of Strings	Defines a list of tier IDs associated with the loyalty program.
..partnerProgramIds	Array of Strings	Defines a list of partner program IDs associated with the loyalty program.
.rewardRestrictions	Object	Contains various restrictions for the reward.
..isValid	Boolean	Indicates if the reward restrictions are valid. Possible values: `true` , `false`
.groups	Array of Objects	Defines a list of groups associated with the reward.
..groupName	String	Specifies the name of the group.
..groupRank	Integer	Defines the rank of the group.
.rewardRank	Object	Defines the rank of the reward.
.images	Object	Specifies images associated with the reward.
.videos	Object	Specifies videos associated with the reward.
.orgLevelRestrictions	Object	Defines organization-level restrictions for the reward.
..isValid	Boolean	Indicates if the organization-level restrictions are valid. Possible values: `true`, `false`
..customerRedemptionTypeLevel	Array of Objects	Specifies a list of customer redemption type level restrictions.
...rewardConstraintId	Integer	Specifies the unique identifier for the reward constraint.
...orgId	Integer	Specifies the organization ID.
...kpi	String	Defines the Key Performance Indicator for the constraint.
...constraintLevel	String	Defines the level at which the constraint is applied.
...frequencyType	String	Specifies the frequency type of the constraint.
...constraintLimitValue	Integer	Defines the limit value for the constraint.
...isActive	Boolean	Indicates if the constraint is active.
...intervalValue	Integer	Specifies the interval value for the constraint.
...isValid	Boolean	Indicates if the constraint is valid.
...consumed	Integer	Specifies the unit of reward consumed.
...createdOn	Object	Indicates the system generated date and time when the constraint was created.
...lastUpdatedOn	Object	Indicates the system generated date and time the constraint was last updated.
...createdBy	Object	Specifies the system generated ID of the user who created the constraint.
...lastUpdatedBy	Object	Specifies the system generated ID of the user who last updated the constraint.
...createdOnDateTime	Object	Indicates the creation date and time.
...lastUpdatedOnDateTime	Object	Indicates the last updated date and time.
...redemptionType	String	Specifies the redemption type associated with the constraint.

{
    "status": {
        "success": true,
        "code": 200,
        "message": "User Reward fetched successfully"
    },
    "reward": {
        "id": 355104,
        "name": "jogoldnamechange check",
        "description": "testreward1",
        "imageId": null,
        "imageUrl": null,
        "thumbnailId": null,
        "thumbnailUrl": null,
        "termAndConditionsId": null,
        "termAndConditionsUrl": null,
        "tier": null,
        "label": null,
        "priority": null,
        "intouchPoints": 500,
        "group": null,
        "startTime": "2025-09-26 20:00:00",
        "startDateTime": "2025-09-26T20:00:00Z",
        "endTime": "2026-10-31 11:59:30",
        "endDateTime": "2026-10-31T11:59:30Z",
        "expired": false,
        "started": false,
        "programId": null,
        "categoryList": [
            {
                "id": 229,
                "name": "joreward",
                "enabled": true,
                "createdOn": null,
                "lastUpdatedOn": null,
                "createdBy": null,
                "lastUpdatedBy": null,
                "createdOnDateTime": null,
                "lastUpdatedOnDateTime": null
            }
        ],
        "customFields": {},
        "redemptionType": "INTOUCH_REWARD",
        "vendorId": null,
        "richContentRO": {
            "RC345": {
                "content": "en",
                "isEnabled": true
            },
            "Testing-richtestcontent": {
                "content": "hello this is rich content test",
                "isEnabled": true
            },
            "RCtestgeorgetrue": {
                "content": "en",
                "isEnabled": true
            },
            "RCtestgeorge2": {
                "content": "en",
                "isEnabled": true
            },
            "richcontentfrench": {
                "content": "this is the default value",
                "isEnabled": true
            },
            "RCtestCREATE": {
                "content": "en",
                "isEnabled": true
            },
            "RCtestgeorge4": {
                "content": "en",
                "isEnabled": true
            },
            "richcontentenglish": {
                "content": "this is the default value",
                "isEnabled": true
            },
            "Golden2reward": {
                "content": "20% Discount Applied",
                "isEnabled": true
            }
        },
        "loyaltyProgramCriteria": [],
        "rewardRestrictions": {
            "isValid": true
        },
        "groups": [],
        "rewardRank": null,
        "images": null,
        "videos": null,
        "orgLevelRestrictions": {
            "isValid": true,
            "customerRedemptionTypeLevel": [
                {
                    "rewardConstraintId": 29700,
                    "orgId": 100737,
                    "kpi": "POINTS",
                    "constraintLevel": "CUSTOMER_REDEMPTION_TYPE",
                    "frequencyType": "DAILY",
                    "constraintLimitValue": 15,
                    "isActive": true,
                    "intervalValue": 1,
                    "isValid": true,
                    "consumed": 0,
                    "createdOn": null,
                    "lastUpdatedOn": null,
                    "createdBy": null,
                    "lastUpdatedBy": null,
                    "createdOnDateTime": null,
                    "lastUpdatedOnDateTime": null,
                    "redemptionType": "POINTS"
                },
                {
                    "rewardConstraintId": 34326,
                    "orgId": 100737,
                    "kpi": "POINTS",
                    "constraintLevel": "CUSTOMER_REDEMPTION_TYPE",
                    "frequencyType": "DAILY",
                    "constraintLimitValue": 15,
                    "isActive": true,
                    "intervalValue": 1,
                    "isValid": true,
                    "consumed": 0,
                    "createdOn": null,
                    "lastUpdatedOn": null,
                    "createdBy": null,
                    "lastUpdatedBy": null,
                    "createdOnDateTime": null,
                    "lastUpdatedOnDateTime": null,
                    "redemptionType": "VOUCHER"
                },
                {
                    "rewardConstraintId": 34327,
                    "orgId": 100737,
                    "kpi": "POINTS",
                    "constraintLevel": "CUSTOMER_REDEMPTION_TYPE",
                    "frequencyType": "DAILY",
                    "constraintLimitValue": 15,
                    "isActive": true,
                    "intervalValue": 1,
                    "isValid": true,
                    "consumed": 0,
                    "createdOn": null,
                    "lastUpdatedOn": null,
                    "createdBy": null,
                    "lastUpdatedBy": null,
                    "createdOnDateTime": null,
                    "lastUpdatedOnDateTime": null,
                    "redemptionType": "CASH"
                }
            ]
        }
    }
}

{
    "status": {
        "success": true,
        "code": 200,
        "message": "User Reward fetched successfully"
    },
    "rewardList": [
        {
            "id": 191956,
            "name": "500 OFF on you next FlyDubai flight",
            "description": "500 OFF on you next FlyDubai flight",
            "imageId": "f0c7f8ae-b760-400c-981e-4e59aa4bf1ae",
            "imageUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/5feb2ddb-0d1f-49df-bf7c-5852b604.jpg",
            "thumbnailId": "e011233a-389b-4826-a748-6c1d1333789a",
            "thumbnailUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/83f35eb1-8c8f-487f-a132-bae98cb4.jpg",
            "termAndConditionsId": "7864d879-7d04-470a-83c2-b0d58bf6e2ee",
            "termAndConditionsUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/0f73b036-f419-4e46-97ee-e343e4a.html",
            "tier": null,
            "label": "accessories",
            "priority": 4,
            "intouchPoints": 15000,
            "group": null,
            "startTime": "2024-06-28 14:44:53",
            "endTime": "2025-06-28 14:44:53",
            "expired": false,
            "started": true,
            "programId": null,
            "categoryList": [
                {
                    "id": 22,
                    "name": "accessories",
                    "enabled": true
                }
            ],
            "customFields": {
                "CF210": "value"
            },
            "loyaltyProgramCriteria": [],
            "groups": [],
            "rewardRestrictions": {
                "isValid": true
            },
            "groupName": null,
            "groupRank": null,
            "rewardRank": null,
            "images": [],
            "videos": []
        },
        {
            "id": 191955,
            "name": "300 free voucher on LULU hypermarket ",
            "description": "300 free voucher on LULU hypermarket ",
            "imageId": "1315f8f9-7ae9-41f0-9eb6-a7c35051ec6f",
            "imageUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/17e5a13b-c13b-448f-83e1-4143db8f.jpg",
            "thumbnailId": "5192ff78-9c5b-466d-8a52-a7fd3bc0eac5",
            "thumbnailUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/0ed4b37f-ef19-49c6-a1cb-63bde464.jpg",
            "termAndConditionsId": "53180a7d-b0e2-402e-b575-6726f4547035",
            "termAndConditionsUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/2dd931d9-2567-452a-8307-26bfe61.html",
            "tier": null,
            "label": "accessories",
            "priority": 3,
            "intouchPoints": 10000,
            "group": null,
            "startTime": "2024-06-28 14:42:25",
            "endTime": "2025-06-28 14:42:25",
            "expired": false,
            "started": true,
            "programId": null,
            "categoryList": [
                {
                    "id": 22,
                    "name": "accessories",
                    "enabled": true
                }
            ],
            "customFields": {
                "CF210": "value"
            },
            "loyaltyProgramCriteria": [],
            "groups": [],
            "rewardRestrictions": {
                "isValid": true
            },
            "groupName": null,
            "groupRank": null,
            "rewardRank": null,
            "images": [],
            "videos": []
        },
        {
            "id": 191954,
            "name": "5% Off on all products",
            "description": "5% Off on all products",
            "imageId": "1faf7376-b68e-42e1-a70b-5ad2577b43a0",
            "imageUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/d748ae1f-a7aa-410a-a536-05a0f2ae.png",
            "thumbnailId": "8b806438-efbe-476d-b7e9-5c756116ff34",
            "thumbnailUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/68abba6e-8557-4045-a39e-bc47cf33.png",
            "termAndConditionsId": "2c8405c8-3ccd-46c2-a3cf-f9854e79f0ec",
            "termAndConditionsUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/45deabfb-1de4-4b50-b9f5-71f44de.html",
            "tier": null,
            "label": "accessories",
            "priority": 2,
            "intouchPoints": 5000,
            "group": null,
            "startTime": "2024-06-28 14:38:31",
            "endTime": "2025-06-18 14:38:31",
            "expired": false,
            "started": true,
            "programId": null,
            "categoryList": [
                {
                    "id": 22,
                    "name": "accessories",
                    "enabled": true
                }
            ],
            "customFields": {
                "CF210": "value"
            },
            "loyaltyProgramCriteria": [],
            "groups": [],
            "rewardRestrictions": {
                "isValid": true
            },
            "groupName": null,
            "groupRank": null,
            "rewardRank": null,
            "images": [],
            "videos": []
        },
        {
            "id": 191953,
            "name": "10% coupon on 500ml Fresh Milk",
            "description": "10% coupon on 500ml Fresh Milk ",
            "imageId": "369e6ce5-f689-4620-921f-1b19cdf30f88",
            "imageUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/fa194405-1c55-41ec-a2f3-ed6af147.png",
            "thumbnailId": "11202e09-f039-4330-addd-3a54e6afe90f",
            "thumbnailUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/61f077d8-851c-43d2-b10b-4d230392.png",
            "termAndConditionsId": "90f9c228-5f37-468a-9774-19bcf5e89a4c",
            "termAndConditionsUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/cc95decd-c2c7-44e3-8045-40318a1.html",
            "tier": null,
            "label": "accessories",
            "priority": 1,
            "intouchPoints": 1000,
            "group": null,
            "startTime": "2024-06-28 14:36:33",
            "endTime": "2025-06-05 14:36:33",
            "expired": false,
            "started": true,
            "programId": null,
            "categoryList": [
                {
                    "id": 22,
                    "name": "accessories",
                    "enabled": true
                }
            ],
            "customFields": {
                "CF210": "value"
            },
            "loyaltyProgramCriteria": [],
            "groups": [],
            "rewardRestrictions": {
                "isValid": true
            },
            "groupName": null,
            "groupRank": null,
            "rewardRank": null,
            "images": [],
            "videos": []
        },
        {
            "id": 175507,
            "name": "5% off on every txn",
            "description": "5% off on every txn above 3000",
            "imageId": "9e5974d5-8a00-435c-ab79-d07b11b1a505",
            "imageUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/9d2551f1-31a4-4440-abaf-a20d06c1.jpg",
            "thumbnailId": "e49fd8c3-cbb9-4ac5-98c8-aae9c3e65ebf",
            "thumbnailUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/afbfe7c0-b59c-4995-b646-654a4f1a.jpg",
            "termAndConditionsId": "be1114e0-e6e9-442e-a733-e143fe146bc8",
            "termAndConditionsUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/d840d1ca-fc3c-4c5c-958b-3daa92d.html",
            "tier": "",
            "label": "",
            "priority": 1,
            "intouchPoints": 1000,
            "group": "",
            "startTime": "2024-05-28 10:26:58",
            "endTime": "2026-11-24 10:26:58",
            "expired": false,
            "started": true,
            "programId": null,
            "categoryList": [
                {
                    "id": 22,
                    "name": "accessories",
                    "enabled": true
                }
            ],
            "customFields": {
                "CF210": "value"
            },
            "loyaltyProgramCriteria": [],
            "groups": [],
            "rewardRestrictions": {
                "isValid": true
            },
            "groupName": null,
            "groupRank": null,
            "rewardRank": null,
            "images": [],
            "videos": []
        },
        {
            "id": 158645,
            "name": "David Jones 20% discount voucher",
            "description": "David Jones 20% discount voucher",
            "imageId": "ead62903-4ce1-418b-b35b-8ccec35af73c",
            "imageUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/f12e4fd3-fbd9-47ad-9435-a5c4c579.jpg",
            "thumbnailId": "e6d26445-6b73-484b-8a14-b9fd2e6a269c",
            "thumbnailUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/a2f7235f-6d06-4cf5-b6c1-7f7f5074.jpg",
            "termAndConditionsId": "4a4b6609-21bb-4333-9be8-0e910a40b1c4",
            "termAndConditionsUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/5eb39438-e68d-4928-9f4f-4107c5f.html",
            "tier": null,
            "label": "accessories",
            "priority": 1,
            "intouchPoints": 500,
            "group": null,
            "startTime": "2024-04-26 03:34:32",
            "endTime": "2025-08-04 13:04:32",
            "expired": false,
            "started": true,
            "programId": null,
            "categoryList": [
                {
                    "id": 22,
                    "name": "accessories",
                    "enabled": true
                }
            ],
            "customFields": {
                "CF210": "value"
            },
            "loyaltyProgramCriteria": [],
            "groups": [],
            "rewardRestrictions": {
                "isValid": true
            },
            "groupName": null,
            "groupRank": null,
            "rewardRank": null,
            "images": [],
            "videos": []
        },
        {
            "id": 158644,
            "name": "$20 Reward ",
            "description": "$20 Reward ",
            "imageId": "4788334a-57fd-4df3-8f71-973151543f99",
            "imageUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/f67065d7-468a-40fc-92da-fbd2cd6a.png",
            "thumbnailId": "310b3173-da9f-40da-b39e-41f1e16665bd",
            "thumbnailUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/b716c275-85e7-4b91-91c1-ece19ada.png",
            "termAndConditionsId": "d6aa0180-7eb1-4a90-99b7-e733ef7cb722",
            "termAndConditionsUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/5c5f19b3-971a-4a2d-affc-b4f6193.html",
            "tier": "",
            "label": "",
            "priority": 1,
            "intouchPoints": 3000,
            "group": "",
            "startTime": "2024-04-25 18:34:50",
            "endTime": "2025-11-18 18:34:50",
            "expired": false,
            "started": true,
            "programId": null,
            "categoryList": [
                {
                    "id": 22,
                    "name": "accessories",
                    "enabled": true
                }
            ],
            "customFields": {
                "CF210": "value"
            },
            "loyaltyProgramCriteria": [],
            "groups": [],
            "rewardRestrictions": {
                "isValid": true
            },
            "groupName": null,
            "groupRank": null,
            "rewardRank": null,
            "images": [],
            "videos": []
        }
    ],
    "pagingDto": {
        "last": true,
        "totalElements": 7,
        "totalPages": 1,
        "numberOfElements": 7,
        "first": true,
        "size": 7,
        "number": 0
    },
    "orgLevelRestrictions": {
        "isValid": true,
        "customerLevel": [
            {
                "rewardConstraintId": 13054,
                "orgId": 100606,
                "kpi": "POINTS",
                "constraintLevel": "CUSTOMER",
                "frequencyType": "MONTHLY",
                "constraintLimitValue": 500000,
                "isActive": true,
                "isValid": true
            }
        ],
        "customerRedemptionTypeLevel": [
            {
                "rewardConstraintId": 13055,
                "orgId": 100606,
                "kpi": "POINTS",
                "constraintLevel": "CUSTOMER_REDEMPTION_TYPE",
                "frequencyType": "MONTHLY",
                "constraintLimitValue": 4000,
                "isActive": true,
                "isValid": true,
                "redemptionType": "CHARITY"
            }
        ]
    }
}

{
    "status": {
        "success": true,
        "code": 200,
        "message": "User Reward fetched successfully"
    },
    "rewardList": [
        {
            "id": 213266,
            "name": "test reward",
            "description": "test reward",
            "imageId": "fe20b118-ea9f-49d5-96a6-13fac6fc17d8",
            "imageUrl": "https://eucrm-solutions.s3-eu-west-1.amazonaws.com/rewards/100606/18462185-d1ed-460d-91f9-a256899e.jpg?X-Amz-Security-Token=FwoGZXIvYXdzEDgaDHNgb6lylX8%2F1LkU%2FCLIATxZlFcN4Wg1XpaFIjweLjXKd8B34yZZ%2FOzPBh%2FS18ELdYKSOYGaUbe0XRmkAG4fhfoiEn%2FCOHIyiCkl9vet6",
            "thumbnailId": "fe20b118-ea9f-49d5-96a6-13fac6fc17d8",
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            "loyaltyProgramCriteria": [],
            "groups": [],
            "rewardRestrictions": {
                "isValid": true
            },
            "groupName": null,
            "groupRank": null,
            "rewardRank": null,
            "images": [],
            "videos": []
        },
        {
            "id": 158645,
            "name": "David Jones 20% discount voucher",
            "description": "David Jones 20% discount voucher",
            "imageId": "ead62903-4ce1-418b-b35b-8ccec35af73c",
            "imageUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/f12e4fd3-fbd9-47ad-9435-a5c4c579.jpg",
            "thumbnailId": "e6d26445-6b73-484b-8a14-b9fd2e6a269c",
            "thumbnailUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/a2f7235f-6d06-4cf5-b6c1-7f7f5074.jpg",
            "termAndConditionsId": "4a4b6609-21bb-4333-9be8-0e910a40b1c4",
            "termAndConditionsUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/5eb39438-e68d-4928-9f4f-4107c5f.html",
            "tier": null,
            "label": "accessories",
            "priority": 1,
            "intouchPoints": 500,
            "group": null,
            "startTime": "2024-04-26 03:34:32",
            "endTime": "2025-08-04 13:04:32",
            "expired": false,
            "started": true,
            "programId": null,
            "categoryList": [
                {
                    "id": 22,
                    "name": "accessories",
                    "enabled": true
                }
            ],
            "customFields": {
                "CF210": "value"
            },
            "loyaltyProgramCriteria": [],
            "groups": [],
            "rewardRestrictions": {
                "isValid": true
            },
            "groupName": null,
            "groupRank": null,
            "rewardRank": null,
            "images": [],
            "videos": []
        },
        {
            "id": 158644,
            "name": "$20 Reward ",
            "description": "$20 Reward ",
            "imageId": "4788334a-57fd-4df3-8f71-973151543f99",
            "imageUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/f67065d7-468a-40fc-92da-fbd2cd6a.png",
            "thumbnailId": "310b3173-da9f-40da-b39e-41f1e16665bd",
            "thumbnailUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/b716c275-85e7-4b91-91c1-ece19ada.png",
            "termAndConditionsId": "d6aa0180-7eb1-4a90-99b7-e733ef7cb722",
            "termAndConditionsUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/5c5f19b3-971a-4a2d-affc-b4f6193.html",
            "tier": "",
            "label": "",
            "priority": 1,
            "intouchPoints": 3000,
            "group": "",
            "startTime": "2024-04-25 18:34:50",
            "endTime": "2025-11-18 18:34:50",
            "expired": false,
            "started": true,
            "programId": null,
            "categoryList": [
                {
                    "id": 22,
                    "name": "accessories",
                    "enabled": true
                }
            ],
            "customFields": {
                "CF210": "value"
            },
            "loyaltyProgramCriteria": [],
            "groups": [],
            "rewardRestrictions": {
                "isValid": true
            },
            "groupName": null,
            "groupRank": null,
            "rewardRank": null,
            "images": [],
            "videos": []
        },
        {
            "id": 154441,
            "name": "Free Check-In Baggage upto 40Kgs",
            "description": "Free Check-In Baggage upto 40Kgs",
            "imageId": "6a50e5ff-e5e6-49bc-9f8b-523c3672d6cb",
            "imageUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/fae44e5c-96c8-4164-a75f-a256134.jpeg",
            "thumbnailId": "810c01d1-ace6-4805-8dac-e16c1a6e2c31",
            "thumbnailUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/8ab137db-d354-4ec5-8ad5-bc06d0f.jpeg",
            "termAndConditionsId": "c98ea62a-f019-4415-8abb-ac97664856b4",
            "termAndConditionsUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/4924dbf6-93a8-43f9-bf53-d45cc80.html",
            "tier": null,
            "label": null,
            "priority": 1,
            "intouchPoints": 2000,
            "group": "Airline",
            "startTime": "2024-10-30 11:53:00",
            "endTime": "2030-10-31 11:59:30",
            "expired": false,
            "started": false,
            "programId": null,
            "categoryList": [
                {
                    "id": 20,
                    "name": "groceries",
                    "enabled": true
                }
            ],
            "customFields": {
                "CF210": "value"
            },
            "loyaltyProgramCriteria": [
                {
                    "loyaltyProgramId": 626,
                    "tierIds": [
                        "186"
                    ],
                    "partnerProgramIds": null
                }
            ],
            "groups": [],
            "rewardRestrictions": {
                "isValid": true,
                "customerLevel": [
                    {
                        "id": 6664,
                        "isValid": true,
                        "repeatFrequencyType": "NO_LIMIT",
                        "limit": 10000,
                        "kpi": "QUANTITY"
                    }
                ],
                "rewardLevel": [
                    {
                        "id": 4248,
                        "isValid": true,
                        "consumed": 28,
                        "repeatFrequencyType": "NO_LIMIT",
                        "limit": 1000000,
                        "kpi": "QUANTITY"
                    }
                ]
            },
            "groupName": "Special one time Rewards",
            "groupRank": 6,
            "rewardRank": null,
            "images": [],
            "videos": [],
            "paymentConfigs": [
                {
                    "paymentMode": "CASH",
                    "id": 402,
                    "cash": 1000.0000
                },
                {
                    "paymentMode": "POINTS",
                    "id": 403,
                    "points": 2000.0000
                }
            ]
        },
        {
            "id": 121370,
            "name": "Grab food voucher",
            "description": "Grab food voucher",
            "imageId": "71f9cbaa-c30e-4ecf-8523-32efe5703a73",
            "imageUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/9c208d1e-7bf5-48cc-a0f0-34a9ee2.jpeg",
            "thumbnailId": "0d49a88f-52df-4e33-a7f0-70bd08e9febb",
            "thumbnailUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/ad5e96ca-a8d1-42e6-a807-f15209d.jpeg",
            "termAndConditionsId": "57ae69d9-1935-407c-a141-052fa3340213",
            "termAndConditionsUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/1828b4ea-986b-4c88-a6eb-d246a8a.html",
            "tier": "groceries",
            "label": "groceries",
            "priority": 1,
            "intouchPoints": 100,
            "group": "Food",
            "startTime": "2024-01-22 09:19:09",
            "endTime": "2030-10-31 11:59:30",
            "expired": false,
            "started": true,
            "programId": null,
            "categoryList": [
                {
                    "id": 20,
                    "name": "groceries",
                    "enabled": true
                }
            ],
            "customFields": {
                "CF210": "value"
            },
            "loyaltyProgramCriteria": [],
            "groups": [],
            "rewardRestrictions": {
                "isValid": true
            },
            "groupName": null,
            "groupRank": null,
            "rewardRank": null,
            "images": [
                {
                    "name": "imagename1",
                    "id": "7df197f5-be7a-45d3-9534-1e46fa3fbbe7",
                    "url": "https://eucrm-solutions.s3.amazonaws.com/rewards/0c7ab4b3-8cff-485d-b0e2-b0e39ea9.jpg"
                }
            ],
            "videos": [
                {
                    "name": "videoname1",
                    "id": null,
                    "url": "https://www.youtube.com/watch?v=JlxgrLH6hu4",
                    "isExternal": true
                }
            ]
        },
        {
            "id": 121369,
            "name": "5$ Grab Voucher",
            "description": "5$ Grab Voucher",
            "imageId": "7df197f5-be7a-45d3-9534-1e46fa3fbbe7",
            "imageUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/0c7ab4b3-8cff-485d-b0e2-b0e39ea9.jpg",
            "thumbnailId": "56822527-d7e0-4edd-9590-42a2aca0417c",
            "thumbnailUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/9634dd02-857f-485e-8f3b-694c2e57.jpg",
            "termAndConditionsId": "1a602742-206e-48bf-9340-9d2617d4484e",
            "termAndConditionsUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/e0dd2c30-e354-468f-a084-0dea37d.html",
            "tier": "groceries",
            "label": "groceries",
            "priority": 1,
            "intouchPoints": 50,
            "group": "Travel",
            "startTime": "2024-01-22 09:21:02",
            "endTime": "2030-10-31 11:59:30",
            "expired": false,
            "started": true,
            "programId": null,
            "categoryList": [
                {
                    "id": 20,
                    "name": "groceries",
                    "enabled": true
                }
            ],
            "customFields": {
                "CF210": "value"
            },
            "loyaltyProgramCriteria": [],
            "groups": [],
            "rewardRestrictions": {
                "isValid": true
            },
            "groupName": null,
            "groupRank": null,
            "rewardRank": null,
            "images": [
                {
                    "name": "imagename1",
                    "id": "7df197f5-be7a-45d3-9534-1e46fa3fbbe7",
                    "url": "https://eucrm-solutions.s3.amazonaws.com/rewards/0c7ab4b3-8cff-485d-b0e2-b0e39ea9.jpg"
                }
            ],
            "videos": [
                {
                    "name": "videoname1",
                    "id": null,
                    "url": "https://www.youtube.com/watch?v=JlxgrLH6hu4",
                    "isExternal": true
                }
            ],
            "paymentConfigs": [
                {
                    "paymentMode": "POINTS_CASH",
                    "id": 38,
                    "cash": 5.0000,
                    "points": 200.0000
                }
            ]
        }
    ],
    "pagingDto": {
        "last": true,
        "totalElements": 55,
        "totalPages": 1,
        "numberOfElements": 55,
        "first": true,
        "size": 55,
        "number": 0
    },
    "orgLevelRestrictions": {
        "isValid": true,
        "customerLevel": [
            {
                "rewardConstraintId": 13054,
                "orgId": 100606,
                "kpi": "POINTS",
                "constraintLevel": "CUSTOMER",
                "frequencyType": "MONTHLY",
                "constraintLimitValue": 500000,
                "isActive": true,
                "isValid": true
            }
        ],
        "customerRedemptionTypeLevel": [
            {
                "rewardConstraintId": 13055,
                "orgId": 100606,
                "kpi": "POINTS",
                "constraintLevel": "CUSTOMER_REDEMPTION_TYPE",
                "frequencyType": "MONTHLY",
                "constraintLimitValue": 4000,
                "isActive": true,
                "isValid": true,
                "redemptionType": "CHARITY"
            }
        ]
    }
}

{
    "status": {
        "success": true,
        "code": 200,
        "message": "User Reward fetched successfully"
    },
    "reward": {
        "id": 313501,
        "name": " INTOUCH Enabled",
        "description": "Description",
        "imageId": "EXDR12987U",
        "imageUrl": "https://s3.eu-west-1.amazonaws.com/eucrm-solutions/DOCDEMO/EXDR12987U?X-Amz-Security-Token=IQoJb3JpZ2luX2VjENf%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEaCWV1LXdlc3QtMSJIMEYCIQDap7JgbAjJunX2n5CUGLc1Bn0%2BsMLByXbqIuN7T18V4QIhAMWUlbYrvIPPywfxBESpIklhx%2FYftUz9IdnYt9IpvNbjKr4CCPD%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEQABoMNTAyODEyNzc5MjY3IgxbslZ7PvG2Rg63UNQqkgJ2Ac2A54T8zGbNq7UIPyo4L1FqkbevpSrtpbFEJFAqt%2FOfaZ2Se09Mpuq2UwO3kWv4zLazxyOtNM9FhArN5r2H9UDzagUdpEfgMUsaPl9yDL6cd4rFauELthSPx6KzCd4a95womg9sA3dJ2rLtqGzkgytfZ%2Be87knR8OP2utagXiP07J8u5lUyNXKA2%2FfDrDmYlAg862xA5EK%2FeqAxGUOubNMK%2FVP2B5SEhOFonODeVos2vPNujzMDyN8u%2Fb%2Fz90ubP7tz3MtvbMOF3oXVJA%2BspEaNzkMKTdygB7ibpC6RAqwmWlKMIkcIAIJPgFfnLDdo8X9oXYcvLdnY0gxreOL6WQQltZkbyds%2By4EvV8xlTWa4MLTvsr0GOpwBkt2kMAJIFylTozfjEvpnP5pYlD0hvSGInWGKCpKeHFNnET8q%2BS3wVhi1jg2XbrBxpqj5OkEuX6P66rx%2BYlZ7Jtdl40%2B%2BFR4f%2BbHU26BMwzRCoghHIfyFX9KObGoPyyzlL%2Bbpl80OCp1oBsumPPHu2Ir%2F5dj5qGkxzfVmUyk6hdBQqjZMoYPe%2B7O0FfoTNR5q7d3w6QvaslJkPfxP&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20250212T150445Z&X-Amz-SignedHeaders=host&X-Amz-Expires=3600&X-Amz-Credential=ASIAXKEP2EMBXPKM67RT%2F20250212%2Feu-west-1%2Fs3%2Faws4_request&X-Amz-Signature=49d6aa47952a2cf47c769117d2ca7b767d4840bf31606a2710270cf42fb5bb91",
        "thumbnailId": "EXDR12987T",
        "thumbnailUrl": "https://s3.eu-west-1.amazonaws.com/eucrm-solutions/DOCDEMO/EXDR12987T?X-Amz-Security-Token=IQoJb3JpZ2luX2VjENf%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEaCWV1LXdlc3QtMSJIMEYCIQDap7JgbAjJunX2n5CUGLc1Bn0%2BsMLByXbqIuN7T18V4QIhAMWUlbYrvIPPywfxBESpIklhx%2FYftUz9IdnYt9IpvNbjKr4CCPD%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEQABoMNTAyODEyNzc5MjY3IgxbslZ7PvG2Rg63UNQqkgJ2Ac2A54T8zGbNq7UIPyo4L1FqkbevpSrtpbFEJFAqt%2FOfaZ2Se09Mpuq2UwO3kWv4zLazxyOtNM9FhArN5r2H9UDzagUdpEfgMUsaPl9yDL6cd4rFauELthSPx6KzCd4a95womg9sA3dJ2rLtqGzkgytfZ%2Be87knR8OP2utagXiP07J8u5lUyNXKA2%2FfDrDmYlAg862xA5EK%2FeqAxGUOubNMK%2FVP2B5SEhOFonODeVos2vPNujzMDyN8u%2Fb%2Fz90ubP7tz3MtvbMOF3oXVJA%2BspEaNzkMKTdygB7ibpC6RAqwmWlKMIkcIAIJPgFfnLDdo8X9oXYcvLdnY0gxreOL6WQQltZkbyds%2By4EvV8xlTWa4MLTvsr0GOpwBkt2kMAJIFylTozfjEvpnP5pYlD0hvSGInWGKCpKeHFNnET8q%2BS3wVhi1jg2XbrBxpqj5OkEuX6P66rx%2BYlZ7Jtdl40%2B%2BFR4f%2BbHU26BMwzRCoghHIfyFX9KObGoPyyzlL%2Bbpl80OCp1oBsumPPHu2Ir%2F5dj5qGkxzfVmUyk6hdBQqjZMoYPe%2B7O0FfoTNR5q7d3w6QvaslJkPfxP&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20250212T150445Z&X-Amz-SignedHeaders=host&X-Amz-Expires=3600&X-Amz-Credential=ASIAXKEP2EMBXPKM67RT%2F20250212%2Feu-west-1%2Fs3%2Faws4_request&X-Amz-Signature=86e89ab8d6a8fafd89a6817a656f2e2f4541ea09e6a4e1e24e9a515f1dbba3af",
        "termAndConditionsId": "EXDR12987R",
        "termAndConditionsUrl": "https://s3.eu-west-1.amazonaws.com/eucrm-solutions/DOCDEMO/EXDR12987R?X-Amz-Security-Token=IQoJb3JpZ2luX2VjENf%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEaCWV1LXdlc3QtMSJIMEYCIQDap7JgbAjJunX2n5CUGLc1Bn0%2BsMLByXbqIuN7T18V4QIhAMWUlbYrvIPPywfxBESpIklhx%2FYftUz9IdnYt9IpvNbjKr4CCPD%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEQABoMNTAyODEyNzc5MjY3IgxbslZ7PvG2Rg63UNQqkgJ2Ac2A54T8zGbNq7UIPyo4L1FqkbevpSrtpbFEJFAqt%2FOfaZ2Se09Mpuq2UwO3kWv4zLazxyOtNM9FhArN5r2H9UDzagUdpEfgMUsaPl9yDL6cd4rFauELthSPx6KzCd4a95womg9sA3dJ2rLtqGzkgytfZ%2Be87knR8OP2utagXiP07J8u5lUyNXKA2%2FfDrDmYlAg862xA5EK%2FeqAxGUOubNMK%2FVP2B5SEhOFonODeVos2vPNujzMDyN8u%2Fb%2Fz90ubP7tz3MtvbMOF3oXVJA%2BspEaNzkMKTdygB7ibpC6RAqwmWlKMIkcIAIJPgFfnLDdo8X9oXYcvLdnY0gxreOL6WQQltZkbyds%2By4EvV8xlTWa4MLTvsr0GOpwBkt2kMAJIFylTozfjEvpnP5pYlD0hvSGInWGKCpKeHFNnET8q%2BS3wVhi1jg2XbrBxpqj5OkEuX6P66rx%2BYlZ7Jtdl40%2B%2BFR4f%2BbHU26BMwzRCoghHIfyFX9KObGoPyyzlL%2Bbpl80OCp1oBsumPPHu2Ir%2F5dj5qGkxzfVmUyk6hdBQqjZMoYPe%2B7O0FfoTNR5q7d3w6QvaslJkPfxP&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20250212T150445Z&X-Amz-SignedHeaders=host&X-Amz-Expires=3600&X-Amz-Credential=ASIAXKEP2EMBXPKM67RT%2F20250212%2Feu-west-1%2Fs3%2Faws4_request&X-Amz-Signature=5f984a74bfe1aa3f231d42237117af951e792a619c010086f3d800d355ace19b",
        "tier": "PLATINUM",
        "label": null,
        "priority": 1,
        "intouchPoints": 0,
        "group": null,
        "startTime": "2025-02-07 10:13:30",
        "endTime": "2025-12-30 12:50:20",
        "expired": false,
        "started": true,
        "programId": null,
        "categoryList": [],
        "customFields": {},
        "loyaltyProgramCriteria": [],
        "rewardRestrictions": {
            "isValid": true
        },
        "groups": [],
        "rewardRank": null,
        "images": [
            {
                "name": "imageName",
                "altText": "product picture",
                "id": null,
                "url": "mypic.com",
                "isExternal": true
            }
        ],
        "videos": [
            {
                "name": "videoName",
                "altText": "product picture",
                "id": null,
                "url": "mypic.com",
                "isExternal": true
            }
        ],
        "orgLevelRestrictions": {
            "isValid": true
        }
    }
}

API-specific error codes

Error Code	Description
6004	Reward not found or disabled
15006	The request is missing the primary identifier.
1014	The provided identifier does not match any existing customer.
404	The specified customer was not found in the organization.

200200

400400