Points Ledger

Points as incentives are treated as currency within an org and its affiliates. The multitude of credits, debits, and adjustments impact the pool of points in the customer account. When points issued from different programs of the org can be redeemed across the org units or loyalty programs, it is important to understand the debit and credit history. Ledger APIs help you retrieve the points debit and credit details across the programs of the org.

Status Codes

Code	Description
11001	This combination of request parameters is not supported. Try removing parameters.
11002	This customer has pending events, hence the ledger may be incomplete. Please retry after some time to get a complete ledger
11003	There are no ledger entries present for the given parameters. Try removing parameters to widen the search
11004	Invalid tillId passed in request
11005	Invalid programId passed in request
11006	Limit cannot be greater than 10
11007	Invalid ledgerEntryType passed in request
11008	Invalid pointCategoryType passed in request
11009	Startdate is after endDate
11010	Time interval between startDate and endDate is greater than 60 days
11011	The date format used is not supported. Enter the date in (yyyy-MM-ddTHH:mm:ss) format
11012	Invalid userId passed in request
11013	identifierName, identifierValue, source can not be empty
11014	Event name not found :{0}, Requested cannot be processed. Max 10 events are allowed in params.
11015	Error setting event detail
11016	Event detail not found for event log id {0}
11017	Event id format exception:{0}
11018	No users found for provided roles
11019	Source value capturing status is disabled. Please enable it from org settings page

EMF Errors

Code	Description
9003	Error fetching points ledger data : {0}
9004	Warning while fetching ledger info : {0}
9005	Invalid alternateCurrencyNames field value