Error codes

1. Error:
   JSON

   ERR_REQUEST_RETRIEVE.message=Request retrieve unsuccessful
   ERR_REQUEST_RETRIEVE.code=9001
   ERR_REQUEST_RETRIEVE.status=false
   

   Reason: Not able to retrieve the data.
   Solution: Try again after some time.
2. Error:

REQUEST_TYPE_NOT_SUPPORTED.message=Request Type is invalid
REQUEST_TYPE_NOT_SUPPORTED.code=9006
REQUEST_TYPE_NOT_SUPPORTED.status=false

Reason: _requestType_ is invalid.
Solution: Make sure that the entered requestType is valid.

3. Error:

   JSON

   CIR_INVALID_CHANGE_TYPE.code=9008
   CIR_INVALID_CHANGE_TYPE.message=Request Base Type is invalid
   CIR_INVALID_CHANGE_TYPE.status=false
   

   Reason: requestSubType is invalid.
   Solution:Make sure that the entered requestSubType is valid.

4. Error:

   JSON

   REQUEST_ID_CREATION_FAILED.message=Request add failed due to internal error. Please try again later
   REQUEST_ID_CREATION_FAILED.code=9009
   REQUEST_ID_CREATION_FAILED.status=false
   

   Reason:Request failed due to an internal error.
   Solution:Try again after some time.

5. Error:

   JSON

   INSUFFICIENT_REQUEST.message=Insufficient request for updating the request
   INSUFFICIENT_REQUEST.code=9014
   INSUFFICIENT_REQUEST.status=false
   

   Reason:
   Solution:

6. Error:

   JSON

   INCORRECT_DATE_FORMAT.message=Date format should be yyyy-MM-dd
   INCORRECT_DATE_FORMAT.code=9016
   INCORRECT_DATE_FORMAT.status=false
   

   Reason:Date format is wrong.
   Solution:Mke sure that the date format is in yyyy-mm-dd.

7. Error:

   JSON

   REQUEST_DATE_MORE_THAN_BOUNDARY.message=Requested On date is in future
   REQUEST_DATE_MORE_THAN_BOUNDARY.code=9021
   REQUEST_DATE_MORE_THAN_BOUNDARY.status=false
   

   Reason:Date entered is a future date.
   Solution:Make sure that the date is not a future date.

8. Error:

   JSON

   REQUEST_NOT_FOUND.code=9050
   REQUEST_NOT_FOUND.message=Request not found
   REQUEST_NOT_FOUND.status=false
   

   Reason:Request not found.
   Solution:Make sure that request details, request type and url are valid.

9. Error:

   JSON

   REQUESTER_CANNOT_APPROVE.code=9051
   REQUESTER_CANNOT_APPROVE.message=Same user cannot request and approve
   REQUESTER_CANNOT_APPROVE.status=false
   

   Reason:Same user who raised the deletion request raised the approval request.
   Solution: Raise deletion approval requests from a different user. Same user cannot approve the deletion request.

10. Error:

    JSON

    INVALID_STATUS.code=9052
    INVALID_STATUS.message=Invalid request status
    INVALID_STATUS.status=false
    

    Reason:Invalid request status.
    Solution:Enter the request status from the list of statuses available.

11. Error:

    JSON

    GLOBAL_MAX_BATCH_LIMIT_EXCEEDED.message=Exceeded maximum limit size of 10
    GLOBAL_MAX_BATCH_LIMIT_EXCEEDED.code=1060
    GLOBAL_MAX_BATCH_LIMIT_EXCEEDED.status=false
    

    Reason:Exceeded maximum limit size.
    Solution:Enter a value lesser than 10.

12. Error:

    JSON

    ERR_PII_DELETION_ENABLED.message = Org Config for PII Deletion is Disabled
    ERR_PII_DELETION_ENABLED.code = 3232
    ERR_PII_DELETION_ENABLED.status = false
    

    Reason:PII deletion is disabled.
    Solution:Enable CONF_ENABLE_PII_DELETION in PII configurations.

13. Error:

    JSON

    CUSTOMER_GET_INVALID_IDENTIFIERS.message=Input is invalid, Please check request parameters or input xml/json, No identifier provided to get loyalty users.
    CUSTOMER_GET_INVALID_IDENTIFIERS.code=400
    CUSTOMER_GET_INVALID_IDENTIFIERS.status=false
    

    Reason:Invalid input.
    Solution:Make sure that the input is invalid.

14. Error:

    JSON

    CUSTOMER_NOT_FOUND.message=Cannot find customer for provided mobile/external-id/e-mail/id
    CUSTOMER_NOT_FOUND.code=1012
    CUSTOMER_NOT_FOUND.status=false
    

    Reason: Customer not available for the entered identifier.
    Solution:Make sure that the identifiers are correct and the customer exists for the mentioned identifier.