Get Points Ledger Information

Retrieves the points ledger records of a customer, usergroup or alternate currencies for each event.

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For detailed information about our APIs and for hands-on testing, refer documentation in API overview and step-by-step guide on making your first API call in Make your first API call .

Prerequisites

API Specification

HTTP MethodGET
PaginationYes
Batch supportNo
Rate limit informationRefer to rate limit documentation .

API endpoint example

  • Retrieve points ledger entries of a User group - /v2/pointsLedger/getCustomerLedgerInfo?type=USERGROUP2&identifierName=id&identifierValue=381335652&source=INSTORE&offset=0&limit=10&sortOrder=ASC
  • Retrieve points ledger entries of a customer - v2/pointsLedger/getCustomerLedgerInfo?identifierName=id&identifierValue=98662653&source=INSTORE&limit=10
  • Retrieve points ledger entries of Alternate Currencies for a customer- /v2/pointsLedger/getCustomerLedgerInfo?identifierName=id&identifierValue=423725119&source=INSTORE&includeAlternateCurrencies=true or /v2/pointsLedger/getCustomerLedgerInfo?identifierName=id&identifierValue=423725119&source=INSTORE&alternateCurrencyNames=acNjnkvfgfdeun

Query parameters (Customer)

You can use the below query parameters and retrieve points ledger entries of a customer.

Parameter (Parameters marked with * are mandatory)Data TypeDescription
identifierName*EnumIdentifier type to identify the customer. (id, email, mobile, externalId)
identifierValue*StringValue of the specified identifier type of the customer.
source*EnumThe source of the customer's registration. Supported values: FACEBOOK, WEB_ENGAGE, INSTORE, MARTJACK, TMALL, TAOBAO, JD, ECOMMERCE, WEBSITE, LINE, ALL.
accountId*IntegerFor sources with multiple accounts, pass the specific accountId to retrieve the ledger information.
tillIdIntegerGet the customer’s ledger information from a specific till. To get the customer’s ledger information from multiple tills, use tillIds.
Note: Provide either tillId, tillIds, storeId or storeCode. Providing multiple identifiers is not supported.
tillIdsIntegerGet the customer’s ledger information from a list of tills.
Provide the list of tills separated by commas without spacing. For example, 12345,67890.
storeIdIntegerGet the customer’s ledger information from a specific store using a store ID.
Refer to the documentation on Get Org Entities API to get the storeId.
storeCodeStringGet the customer’s ledger information from a specific store using a store code.
Refer to the documentation on Get Org Entities API to get the storeCode.
limitIntegerNumber of ledger records to display per page. For example, if the total records are 15 and the limit is 5, the first page will display the first 5 records. The maximum supported limit is 100.
offsetIntegerPage number to retrieve. To view the first page, set the value to 0.
programIdIntegerRetrieve the ledger details of a specific program.
isFilterBasedOnDateBooleanIndicates whether the date filter should be applied when fetching data. Default: True. If not specified, the API fetches the user’s entire purchase history when no start or end date is provided.
includeLastOneYearDataBooleanIf True, the API response will include data from the last year instead of the last 90 days when only startDate or endDate is provided. Default: False.
startDateStringGet ledger information from a specific date range. Format: YYYY-MM-DDThh:mm:ss. Notes: - The date range between startDate and endDate should not exceed 90 days. - If only one of these is provided, 90 days of data is retrieved. - If includeLastOneYearData is True, data from the last year is retrieved.
endDateStringGet ledger information up to a specific date range. Same format and restrictions as startDate.
includeTillConceptEventsBooleanIf True, fetches deduction entries from tills mapped to the Program ID's Concept, even if deductions are from another program. Default: False. Requires programId when True.
ledgerEntryTypeEnumSpecify the type of ledger entries to fetch. Supported values: CREDIT, DEBIT, OPENING_BALANCE. Default: All entry types.
pointCategoryTypeEnumSpecify the point category type. Supported values: REGULAR, PROMISED, TRIGGER_BASED. Default: All category types.
includeAlternateCurrenciesBooleanIf True, retrieves all alternate currencies available with the customer.
alternateCurrencyNamesBooleanFilter alternate currencies by name. Pass a comma-separated list of names. Set includeAlternateCurrencies to False when using this.
excludePointCategoriesBooleanUse with includeAlternateCurrencies=true to include only ledger records for alternate currencies. Refer to the documentation for more details.

Query parameters (User Group)

You can use the below query parameters and retrieve points ledger entries of a usergroup.

Parameter (Parameters marked with * are mandatory)Data TypeDescription
typeEnumType of user group entity. Supported values: USERGROUP2, FLEET.
identifierName*EnumIdentifier of the group. Supported values: groupId, externalId, primaryUserId.
identifierValue*StringValue of the specified identifier type for the user group.
source*EnumSource of the user group's registration. Supported values: FACEBOOK, WEB_ENGAGE, INSTORE, MARTJACK, TMALL, TAOBAO, JD, ECOMMERCE, WEBSITE, LINE, ALL.
limitIntegerNumber of ledger records to display per page. Maximum supported limit is 100.
offsetIntegerStarting index for data retrieval.
sortEnumSort order of entries by date. Supported values: ASC, DESC.
tillIdIntegerGet the customer’s ledger information from a specific till. To get the customer’s ledger information from multiple tills, use tillIds.
Note: Provide either tillId, tillIds, storeId or storeCode. Providing multiple identifiers is not supported.
tillIdsIntegerGet the user group’s ledger information from a list of tills. Provide the list of tills separated by commas without spacing. For example, 12345,67890.
storeIdIntegerGet the user group's ledger information from a specific store using a store ID. Refer to the documentation on Get Org Entities API to get the storeId.
storeCodeStringGet the user group's ledger information from a specific store using a store code.
Refer to the documentation on Get Org Entities API to get the storeCode.
alternateCurrencyNamesBooleanFilter alternate currencies by name. Pass a comma-separated list of names. Set includeAlternateCurrencies to False when using this.
excludePointCategoriesBooleanUse with includeAlternateCurrencies=true to include only ledger records for alternate currencies. Refer to the documentation for more details.

Behaviour of alternate currency and point category parameters

The following table details how different combinations of includeAlternateCurrencies, pointCategoryType, and excludePointCategories the parameters affect the API response:

includeAlternateCurrenciespointCategoryTypeexcludePointCategoriesBehaviour
trueREGULAR, PROMISED, or TRIGGER_BASEDNot provided/ falseOnly points and alternate currencies entries with the provided category types are displayed.
trueNot providedNot provided/ falsePoints and alternate currencies across all categories are displayed.
trueNot providedtrueOnly alternate currency entries are displayed.
trueREGULARtrueOnly alternate currency entries are displayed; pointCategoryType is ignored when excludePointCategories=true.
falseNot providedNot provided/ falseOnly entries for points across all categories are displayed.
falseREGULAR, PROMISED, or TRIGGER_BASEDNot provided/ falseOnly entries matching the provided point category types are displayed, excluding alternate currencies.

Response parameter (Customer and User Group)

ParameterData TypeDescription
customerDetailsObjectContains information on the customer.
- firstNameStringRegistered first name of the customer. Character limit: 100 characters
- lastNameStringRegistered last name of the customer. Character limit: 100 characters
- userIdIntegerUnique ID of the customer.
- entityTypeEnumType of entity. Supported values: CUSTOMER, USERGROUP2, FLEET
ledgerDetailsObjectDetails on the ledger record.
- pageNumberIntegerCurrent page number of the ledger.
- pageSizeIntegerCurrent page size of the ledger.
- totalEntriesIntegerTotal number of entries in the ledger.
- pageCountIntegerTotal number of pages in the ledger.
ledgerEntriesObjectContains information on the ledger entry.
- eventLogIdIntegerUnique ID of the event that is triggered.
- eventNameEnumName of the event. Supported values: GenericEvent, TransactionAdd, TransactionUpdate, TargetCompleted, PointsRedemption, VoucherRedemption, DelayedAccrual, PointsTransfer, PointsRedemptionReversal, CustomerRegistration, CustomerUpdate.
Refer to the documentation on event notifications for more details.
- customerIdIntegerUnique ID of the customer who triggered the event.
- ledgerCreatedDateStringDate when the ledger entry was created in YYYY-MM-DD HH:MM:SS.s format.
- customerDetailsObjectContains information on the customer within a user group who triggered the event. The value is null if not a user group.
-- firstNameStringRegistered first name of the customer in the user group. Character limit: 100 characters
-- lastNameStringRegistered last name of the customer in the user group. Character limit: 100 characters
-- identifierObjectContains information on the identifiers of a customer in the user group.
--- typeEnumType of identifier for the customer in the user group. Supported values: email, mobile.
--- valueStringRegistered identifier of the customer in the user group based on the type. Character limit for email: 255 characters.
--- roleStringRole of the customer in the user group. For example, a company enrolled in a fleet loyalty program can have roles such as owner, associate, driver.
-- userIdStringUnique ID of the customer in the user group who triggered the event.
- entryDetailsObjectContains information on the ledger entry.
-- ledgerEntryTypeEnumType of ledger entry.
Supported values: OPENING_BALANCE, CREDIT, DEBIT
Refer to the documentation on points liability for more details.
-- pointsFloatNumber of points transacted.
-- pointsCategoryStringCategory of points transacted.
Supported values: Main (redeemable account), DelayedAccrualPointCategory (promised points), ExternalTriggerBasedPointCategory (points awarded based on external events or triggers.).
Refer to the documentation on points for more information.
-- programNameStringName of the program where the event occurred. Character limit: 255 characters
-- programIdIntegerUnique ID of the program where the event occurred.
- netPointsOnEventFloatNet amount of points transacted.
- transactionDetailsObjectContains information on the transactions that occurred.
-- transactionIdIntegerUnique ID of the transaction that is generated after a transaction is completed.
-- transactionNumberStringUnique reference number for a transaction. This can be used to reference a transaction for a return.
-- dateStringDate of the transaction in YYYY-MM-DD HH:MM:SS.s format.
-- amountFloatThe total amount that was transacted, after all adjustments such as discounts or taxes.
-- grossBillAmountFloatTotal value of the transaction before any adjustments like discounts or taxes are applied.
-- sourceStringSource where the transaction occurred.
Supported values: FACEBOOK, WEB_ENGAGE, INSTORE, MARTJACK, TMALL, TAOBAO, JD, ECOMMERCE, WEBSITE, LINE, ALL.
- storeStringUnique name of the store where the transaction occurred.
- storeCodeStringUnique code of the store where the transaction occurred.
- tillCodeStringTill code of the POS machine where the transaction occurred.
- eventDetailsObjectContains details about the triggered event and the promotion associated with it.
Promotion details are included for TargetCompleted, Behavioural Events and Import type events
-- eventDisplayNameStringUnique name of the event that is triggered.
-- promotionNameStringName of the promotion. The character limit for the name is 255 characters.
-- promotionDescriptionStringDescription of the promotion. The character limit for the description is 255 characters.
-- promotionIdentifierStringUnique external identifier of the promotion that is configured for the program.
-- promotionIdIntegerUnique ID of the promotion.
-- eventDateStringDate when the event is triggered in YYYY-MM-DD HH:MM:SS.s format.
- sourceProgramIdIntegerUnique ID of the source program for the ledger entry.
- sourceProgramNameStringUnique name of the source program for the ledger entry.
- orgIdIntegerUnique ID of the organisation.
warningsObjectWarnings, if any.
{
  "ledgerDetails": {
    "pageNumber": 0,
    "pageSize": 10,
    "totalEntries": 2,
    "pageCount": 1
  },
  "ledgerEntries": [
    {
      "eventLogId": 508308379,
      "eventName": "AllocateGoodwillPoints",
      "customerId": -2860,
      "ledgerCreatedDate": "2023-06-21 13:34:16.0",
      "customerDetails": null,
      "entryDetails": [
        {
          "ledgerEntryType": "CREDIT",
          "points": "350.000",
          "pointsCategory": "Main",
          "programName": "Default Program",
          "programId": 469
        }
      ],
      "netPointsOnEvent": "350.000",
      "transactionDetails": {},
      "store": "test",
      "storeCode": "teststore",
      "tillCode": "neestoretillssnee23",
      "eventDetails": {
        "reason": "POINTS_ISSUE"
      }
    },
    {
      "eventLogId": 508308319,
      "eventName": "AllocateGoodwillPoints",
      "customerId": -2860,
      "ledgerCreatedDate": "2023-06-21 13:32:44.0",
      "customerDetails": null,
      "entryDetails": [
        {
          "ledgerEntryType": "CREDIT",
          "points": "100.000",
          "pointsCategory": "Main",
          "programName": "Default Program",
          "programId": 469
        }
      ],
      "netPointsOnEvent": "100.000",
      "transactionDetails": {},
      "store": "test",
      "storeCode": "teststore",
      "tillCode": "neestoretillssnee23",
      "eventDetails": {
        "reason": "POINTS_ISSUE"
      }
    }
  ],
  "warnings": []
}
{
    "customerDetails": {
        "firstName": "huhu",
        "lastName": "supplementary1",
        "userId": 345843428,
        "entityType": "CUSTOMER"
    },
    "ledgerDetails": {
        "pageNumber": 0,
        "pageSize": 10,
        "totalEntries": 1,
        "pageCount": 1
    },
    "ledgerEntries": [
        {
            "eventLogId": 12379266,
            "eventName": "TargetCompleted",
            "customerId": 345843428,
            "ledgerCreatedDate": "2024-06-19 11:58:07.0",
            "customerDetails": null,
            "entryDetails": [
                {
                    "ledgerEntryType": "CREDIT",
                    "points": "100.000",
                    "pointsCategory": "Main",
                    "programName": "DefaultProgram",
                    "programId": 890
                }
            ],
            "netPointsOnEvent": "100.000",
            "transactionDetails": {},
            "store": "tillhuhu",
            "storeCode": "tillhuhu",
            "tillCode": "tillhuhu",
            "eventDetails": {
                "eventDisplayName": "TargetCompletePromos",
                "promotionName": "TargetCompletePromos",
                "promotionDescription": "TargetCompletePromos",
                "promotionIdentifier": "7c73ef03-5745-4d82-b089-aebefa53d10d",
                "promotionId": 1120363,
                "eventDate": "2024-06-19 11:57:37.0"
            },
            "sourceProgramId": 890,
            "sourceProgramName": "DefaultProgram",
            "orgId": null
        }
    ],
    "warnings": []
}
{
    "customerDetails": {
        "firstName": "naresh",
        "lastName": "silla",
        "userId": 64035151,
        "entityType": "CUSTOMER"
    },
    "ledgerDetails": {
        "pageNumber": 0,
        "pageSize": 10,
        "totalEntries": 34,
        "pageCount": 4
    },
    "ledgerEntries": [
        {
            "eventLogId": 183281908,
            "eventName": "GenericEvent",
            "customerId": 64035151,
            "ledgerCreatedDate": "2024-05-04 07:16:34.0",
            "customerDetails": null,
            "entryDetails": [
                {
                    "ledgerEntryType": "CREDIT",
                    "points": "100.000",
                    "pointsCategory": "Main",
                    "programName": "David Jones- Default Program",
                    "programId": 626,
                    "alternateCurrencyName": "Tier-points"
                }
            ],
            "netPointsOnEvent": "100.000",
            "transactionDetails": {},
            "store": "default",
            "storeCode": "default",
            "tillCode": "default",
            "eventDetails": {
                "eventDisplayName": "ThankYouSanta",
                "displayName": "ThankYouSanta"
            },
            "sourceProgramId": 817,
            "sourceProgramName": "David Jones- Card Program"
        },
        {
            "eventLogId": 183267939,
            "eventName": "GenericEvent",
            "customerId": 64035151,
            "ledgerCreatedDate": "2024-05-04 06:35:44.0",
            "customerDetails": null,
            "entryDetails": [
                {
                    "ledgerEntryType": "OPENING_BALANCE",
                    "points": "0.000",
                    "pointsCategory": "Main",
                    "programName": "David Jones- Default Program",
                    "programId": 626,
                    "alternateCurrencyName": "Pebbles"
                },
                {
                    "ledgerEntryType": "OPENING_BALANCE",
                    "points": "0.000",
                    "pointsCategory": "Main",
                    "programName": "David Jones- Default Program",
                    "programId": 626,
                    "alternateCurrencyName": "Boost"
                },
                {
                    "ledgerEntryType": "OPENING_BALANCE",
                    "points": "0.000",
                    "pointsCategory": "Main",
                    "programName": "David Jones- Default Program",
                    "programId": 626,
                    "alternateCurrencyName": "Tier-points"
                },
                {
                    "ledgerEntryType": "CREDIT",
                    "points": "100.000",
                    "pointsCategory": "Main",
                    "programName": "David Jones- Default Program",
                    "programId": 626,
                    "alternateCurrencyName": "Tier-points"
                }
            ],
            "netPointsOnEvent": "100.000",
            "transactionDetails": {},
            "store": "default",
            "storeCode": "default",
            "tillCode": "default",
            "eventDetails": {
                "eventDisplayName": "ThankYouSanta",
                "displayName": "ThankYouSanta"
            },
            "sourceProgramId": 817,
            "sourceProgramName": "David Jones- Card Program"
        },
        {
            "eventLogId": 178283044,
            "eventName": "BulkAllocatePoints",
            "customerId": 626,
            "ledgerCreatedDate": "2024-04-19 07:39:11.0",
            "customerDetails": null,
            "entryDetails": [
                {
                    "ledgerEntryType": "CREDIT",
                    "points": "2000.000",
                    "pointsCategory": "Main",
                    "programName": "David Jones- Default Program",
                    "programId": 626
                }
            ],
            "netPointsOnEvent": "2000.000",
            "transactionDetails": {},
            "store": "default",
            "storeCode": "default",
            "tillCode": "default",
            "eventDetails": {},
            "sourceProgramId": 626,
            "sourceProgramName": "David Jones- Default Program"
        },
        {
            "eventLogId": 178283042,
            "eventName": "TransactionAdd",
            "customerId": 64035151,
            "ledgerCreatedDate": "2024-04-19 07:39:12.0",
            "customerDetails": {
                "userId": 0
            },
            "entryDetails": [
                {
                    "ledgerEntryType": "CREDIT",
                    "points": "20.000",
                    "pointsCategory": "Main",
                    "programName": "David Jones- Default Program",
                    "programId": 626
                },
                {
                    "ledgerEntryType": "CREDIT",
                    "points": "100.000",
                    "pointsCategory": "Main",
                    "programName": "David Jones- Default Program",
                    "programId": 626,
                    "alternateCurrencyName": "Stars"
                },
                {
                    "ledgerEntryType": "CREDIT",
                    "points": "100.000",
                    "pointsCategory": "Main",
                    "programName": "David Jones- Default Program",
                    "programId": 626,
                    "alternateCurrencyName": "Stamps"
                }
            ],
            "netPointsOnEvent": "220.000",
            "transactionDetails": {
                "transactionId": 130717557,
                "transactionNumber": "1542280708645",
                "date": "2024-04-19 07:39:11.0",
                "amount": 200.0,
                "grossBillAmount": 200.0,
                "source": "instore"
            },
            "store": "supermarketdemo",
            "storeCode": "supermarketdemo",
            "tillCode": "till.marketsuper",
            "eventDetails": {},
            "sourceProgramId": 817,
            "sourceProgramName": "David Jones- Card Program"
        },
        {
            "eventLogId": 178282122,
            "eventName": "BulkAllocatePoints",
            "customerId": 626,
            "ledgerCreatedDate": "2024-04-19 07:36:17.0",
            "customerDetails": null,
            "entryDetails": [
                {
                    "ledgerEntryType": "CREDIT",
                    "points": "2000.000",
                    "pointsCategory": "Main",
                    "programName": "David Jones- Default Program",
                    "programId": 626
                }
            ],
            "netPointsOnEvent": "2000.000",
            "transactionDetails": {},
            "store": "default",
            "storeCode": "default",
            "tillCode": "default",
            "eventDetails": {},
            "sourceProgramId": 626,
            "sourceProgramName": "David Jones- Default Program"
        },
        {
            "eventLogId": 178282119,
            "eventName": "TransactionAdd",
            "customerId": 64035151,
            "ledgerCreatedDate": "2024-04-19 07:36:18.0",
            "customerDetails": {
                "userId": 0
            },
            "entryDetails": [
                {
                    "ledgerEntryType": "CREDIT",
                    "points": "20.000",
                    "pointsCategory": "Main",
                    "programName": "David Jones- Default Program",
                    "programId": 626
                },
                {
                    "ledgerEntryType": "CREDIT",
                    "points": "100.000",
                    "pointsCategory": "Main",
                    "programName": "David Jones- Default Program",
                    "programId": 626,
                    "alternateCurrencyName": "Stars"
                },
                {
                    "ledgerEntryType": "CREDIT",
                    "points": "100.000",
                    "pointsCategory": "Main",
                    "programName": "David Jones- Default Program",
                    "programId": 626,
                    "alternateCurrencyName": "Stamps"
                }
            ],
            "netPointsOnEvent": "220.000",
            "transactionDetails": {
                "transactionId": 130716752,
                "transactionNumber": "1542280708644",
                "date": "2024-04-19 07:36:17.0",
                "amount": 200.0,
                "grossBillAmount": 200.0,
                "source": "instore"
            },
            "store": "supermarketdemo",
            "storeCode": "supermarketdemo",
            "tillCode": "till.marketsuper",
            "eventDetails": {},
            "sourceProgramId": 817,
            "sourceProgramName": "David Jones- Card Program"
        },
        {
            "eventLogId": 178277003,
            "eventName": "BulkAllocatePoints",
            "customerId": 626,
            "ledgerCreatedDate": "2024-04-19 07:21:31.0",
            "customerDetails": null,
            "entryDetails": [
                {
                    "ledgerEntryType": "CREDIT",
                    "points": "2000.000",
                    "pointsCategory": "Main",
                    "programName": "David Jones- Default Program",
                    "programId": 626
                }
            ],
            "netPointsOnEvent": "2000.000",
            "transactionDetails": {},
            "store": "default",
            "storeCode": "default",
            "tillCode": "default",
            "eventDetails": {},
            "sourceProgramId": 626,
            "sourceProgramName": "David Jones- Default Program"
        },
        {
            "eventLogId": 178276992,
            "eventName": "TransactionAdd",
            "customerId": 64035151,
            "ledgerCreatedDate": "2024-04-19 07:21:32.0",
            "customerDetails": {
                "userId": 0
            },
            "entryDetails": [
                {
                    "ledgerEntryType": "CREDIT",
                    "points": "20.000",
                    "pointsCategory": "Main",
                    "programName": "David Jones- Default Program",
                    "programId": 626
                },
                {
                    "ledgerEntryType": "CREDIT",
                    "points": "100.000",
                    "pointsCategory": "Main",
                    "programName": "David Jones- Default Program",
                    "programId": 626,
                    "alternateCurrencyName": "Stars"
                },
                {
                    "ledgerEntryType": "CREDIT",
                    "points": "100.000",
                    "pointsCategory": "Main",
                    "programName": "David Jones- Default Program",
                    "programId": 626,
                    "alternateCurrencyName": "Stamps"
                }
            ],
            "netPointsOnEvent": "220.000",
            "transactionDetails": {
                "transactionId": 130712377,
                "transactionNumber": "1542280708643",
                "date": "2024-04-19 07:21:29.0",
                "amount": 200.0,
                "grossBillAmount": 200.0,
                "source": "instore"
            },
            "store": "supermarketdemo",
            "storeCode": "supermarketdemo",
            "tillCode": "till.marketsuper",
            "eventDetails": {},
            "sourceProgramId": 817,
            "sourceProgramName": "David Jones- Card Program"
        },
        {
            "eventLogId": 178061276,
            "eventName": "BulkAllocatePoints",
            "customerId": 626,
            "ledgerCreatedDate": "2024-04-18 11:53:07.0",
            "customerDetails": null,
            "entryDetails": [
                {
                    "ledgerEntryType": "CREDIT",
                    "points": "2000.000",
                    "pointsCategory": "Main",
                    "programName": "David Jones- Default Program",
                    "programId": 626
                }
            ],
            "netPointsOnEvent": "2000.000",
            "transactionDetails": {},
            "store": "default",
            "storeCode": "default",
            "tillCode": "default",
            "eventDetails": {},
            "sourceProgramId": 626,
            "sourceProgramName": "David Jones- Default Program"
        },
        {
            "eventLogId": 178061275,
            "eventName": "TransactionAdd",
            "customerId": 64035151,
            "ledgerCreatedDate": "2024-04-18 11:53:07.0",
            "customerDetails": {
                "userId": 0
            },
            "entryDetails": [
                {
                    "ledgerEntryType": "CREDIT",
                    "points": "20.000",
                    "pointsCategory": "Main",
                    "programName": "David Jones- Default Program",
                    "programId": 626
                },
                {
                    "ledgerEntryType": "CREDIT",
                    "points": "100.000",
                    "pointsCategory": "Main",
                    "programName": "David Jones- Default Program",
                    "programId": 626,
                    "alternateCurrencyName": "Stars"
                },
                {
                    "ledgerEntryType": "CREDIT",
                    "points": "100.000",
                    "pointsCategory": "Main",
                    "programName": "David Jones- Default Program",
                    "programId": 626,
                    "alternateCurrencyName": "Stamps"
                }
            ],
            "netPointsOnEvent": "220.000",
            "transactionDetails": {
                "transactionId": 130540500,
                "transactionNumber": "1542280708642",
                "date": "2024-04-18 11:53:06.0",
                "amount": 200.0,
                "grossBillAmount": 200.0,
                "source": "instore"
            },
            "store": "supermarketdemo",
            "storeCode": "supermarketdemo",
            "tillCode": "till.marketsuper",
            "eventDetails": {},
            "sourceProgramId": 817,
            "sourceProgramName": "David Jones- Card Program"
        }
    ],
    "warnings": []
}
{
    "customerDetails": {
        "firstName": "Kamal",
        "lastName": "H",
        "userId": 170940055,
        "externalId": "000000043488",
        "entityType": "CUSTOMER"
    },
    "ledgerDetails": {
        "pageNumber": 0,
        "pageSize": 10,
        "totalEntries": 1,
        "pageCount": 1
    },
    "ledgerEntries": [
        {
            "eventLogId": 569437706,
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            "sourceProgramId": 973,
            "sourceProgramName": "DocDemoDefaultProgram",
            "orgId": null
        },
        {
            "eventLogId": 603664753,
            "eventName": "ManualPointsAdjustment",
            "customerId": 564332013,
            "ledgerCreatedDate": "2024-12-18 11:17:01.0",
            "customerDetails": null,
            "entryDetails": [
                {
                    "ledgerEntryType": "DEBIT",
                    "points": "10.54",
                    "pointsCategory": "Main",
                    "programName": "DocDemoDefaultProgram",
                    "programId": 973
                }
            ],
            "netPointsOnEvent": "-10.540",
            "transactionDetails": {},
            "store": "DocStore",
            "storeCode": "doc123",
            "tillCode": "naman_doc",
            "eventDetails": {
                "eventDate": "2024-12-18 11:17:01.0"
            },
            "sourceProgramId": 973,
            "sourceProgramName": "DocDemoDefaultProgram",
            "orgId": null
        }
    ],
    "warnings": []
}
{
    "customerDetails": {
        "firstName": "John",
        "lastName": "Pork",
        "userId": 564332013,
        "externalId": "69420",
        "entityType": "CUSTOMER"
    },
    "ledgerDetails": {
        "pageNumber": 0,
        "pageSize": 10,
        "totalEntries": 10,
        "pageCount": 1
    },
    "ledgerEntries": [
        {
            "eventLogId": 603664762,
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            "ledgerCreatedDate": "2024-12-18 11:17:11.0",
            "customerDetails": null,
            "entryDetails": [
                {
                    "ledgerEntryType": "DEBIT",
                    "points": "10.54",
                    "pointsCategory": "Main",
                    "programName": "DocDemoDefaultProgram",
                    "programId": 973
                }
            ],
            "netPointsOnEvent": "-10.540",
            "transactionDetails": {},
            "store": "DocStore",
            "storeCode": "doc123",
            "tillCode": "naman_doc",
            "eventDetails": {
                "eventDate": "2024-12-18 11:17:11.0"
            },
            "sourceProgramId": 973,
            "sourceProgramName": "DocDemoDefaultProgram",
            "orgId": null
        },
        {
            "eventLogId": 603664759,
            "eventName": "ManualPointsAdjustment",
            "customerId": 564332013,
            "ledgerCreatedDate": "2024-12-18 11:17:08.0",
            "customerDetails": null,
            "entryDetails": [
                {
                    "ledgerEntryType": "DEBIT",
                    "points": "10.54",
                    "pointsCategory": "Main",
                    "programName": "DocDemoDefaultProgram",
                    "programId": 973
                }
            ],
            "netPointsOnEvent": "-10.540",
            "transactionDetails": {},
            "store": "DocStore",
            "storeCode": "doc123",
            "tillCode": "naman_doc",
            "eventDetails": {
                "eventDate": "2024-12-18 11:17:08.0"
            },
            "sourceProgramId": 973,
            "sourceProgramName": "DocDemoDefaultProgram",
            "orgId": null
        },
        {
            "eventLogId": 603664753,
            "eventName": "ManualPointsAdjustment",
            "customerId": 564332013,
            "ledgerCreatedDate": "2024-12-18 11:17:01.0",
            "customerDetails": null,
            "entryDetails": [
                {
                    "ledgerEntryType": "DEBIT",
                    "points": "10.54",
                    "pointsCategory": "Main",
                    "programName": "DocDemoDefaultProgram",
                    "programId": 973
                }
            ],
            "netPointsOnEvent": "-10.540",
            "transactionDetails": {},
            "store": "DocStore",
            "storeCode": "doc123",
            "tillCode": "naman_doc",
            "eventDetails": {
                "eventDate": "2024-12-18 11:17:01.0"
            },
            "sourceProgramId": 973,
            "sourceProgramName": "DocDemoDefaultProgram",
            "orgId": null
        },
        {
            "eventLogId": 602851749,
            "eventName": "TransactionAdd",
            "customerId": 564332013,
            "ledgerCreatedDate": "2024-12-11 06:49:30.0",
            "customerDetails": {
                "userId": 0
            },
            "entryDetails": [
                {
                    "ledgerEntryType": "CREDIT",
                    "points": "23.34",
                    "pointsCategory": "Main",
                    "programName": "DocDemoDefaultProgram",
                    "programId": 973
                }
            ],
            "netPointsOnEvent": "23.340",
            "transactionDetails": {
                "transactionId": 879297556,
                "transactionNumber": "1733899770",
                "date": "2024-12-11 06:49:31.0",
                "amount": 150.12,
                "grossBillAmount": 150.12515,
                "source": "instore"
            },
            "store": "DocStore",
            "storeCode": "doc123",
            "tillCode": "naman_doc",
            "eventDetails": {
                "eventDate": "2024-12-11 06:49:30.0"
            },
            "sourceProgramId": 973,
            "sourceProgramName": "DocDemoDefaultProgram",
            "orgId": null
        },
        {
            "eventLogId": 602851518,
            "eventName": "TransactionAdd",
            "customerId": 564332013,
            "ledgerCreatedDate": "2024-12-11 06:38:51.0",
            "customerDetails": {
                "userId": 0
            },
            "entryDetails": [
                {
                    "ledgerEntryType": "CREDIT",
                    "points": "46.69",
                    "pointsCategory": "Main",
                    "programName": "DocDemoDefaultProgram",
                    "programId": 973
                }
            ],
            "netPointsOnEvent": "46.688",
            "transactionDetails": {
                "transactionId": 879297472,
                "transactionNumber": "1733899131",
                "date": "2024-12-11 06:38:52.0",
                "amount": 150.12,
                "grossBillAmount": 15000.12515,
                "source": "instore"
            },
            "store": "DocStore",
            "storeCode": "doc123",
            "tillCode": "naman_doc",
            "eventDetails": {
                "eventDate": "2024-12-11 06:38:51.0"
            },
            "sourceProgramId": 973,
            "sourceProgramName": "DocDemoDefaultProgram",
            "orgId": null
        },
        {
            "eventLogId": 602850907,
            "eventName": "TransactionAdd",
            "customerId": 564332013,
            "ledgerCreatedDate": "2024-12-11 06:31:00.0",
            "customerDetails": {
                "userId": 0
            },
            "entryDetails": [
                {
                    "ledgerEntryType": "CREDIT",
                    "points": "4665.00",
                    "pointsCategory": "Main",
                    "programName": "DocDemoDefaultProgram",
                    "programId": 973
                }
            ],
            "netPointsOnEvent": "4665.000",
            "transactionDetails": {
                "transactionId": 879297038,
                "transactionNumber": "1733898660",
                "date": "2024-12-11 06:31:00.0",
                "amount": 15000,
                "grossBillAmount": 15000,
                "source": "instore"
            },
            "store": "DocStore",
            "storeCode": "doc123",
            "tillCode": "naman_doc",
            "eventDetails": {
                "eventDate": "2024-12-11 06:31:00.0"
            },
            "sourceProgramId": 973,
            "sourceProgramName": "DocDemoDefaultProgram",
            "orgId": null
        },
        {
            "eventLogId": 602850504,
            "eventName": "ReturnBill",
            "customerId": 564332013,
            "ledgerCreatedDate": "2024-12-11 06:29:14.0",
            "customerDetails": {
                "userId": 0
            },
            "entryDetails": [
                {
                    "ledgerEntryType": "DEBIT",
                    "points": "311.03",
                    "pointsCategory": "Main",
                    "programName": "DocDemoDefaultProgram",
                    "programId": 973
                }
            ],
            "netPointsOnEvent": "-311.034",
            "transactionDetails": {
                "transactionId": 879296586,
                "transactionNumber": "1733898428",
                "date": "2024-12-11 06:27:08.0",
                "amount": 1000.11,
                "grossBillAmount": 1000.11,
                "source": "instore"
            },
            "store": "DocStore",
            "storeCode": "doc123",
            "tillCode": "naman_doc",
            "eventDetails": {
                "eventDate": "2024-12-11 06:29:14.0"
            },
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        },
        {
            "eventLogId": 602850229,
            "eventName": "TransactionAdd",
            "customerId": 564332013,
            "ledgerCreatedDate": "2024-12-11 06:27:08.0",
            "customerDetails": {
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            },
            "entryDetails": [
                {
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                }
            ],
            "netPointsOnEvent": "311.034",
            "transactionDetails": {
                "transactionId": 879296586,
                "transactionNumber": "1733898428",
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                "amount": 1000.11,
                "grossBillAmount": 1000.11,
                "source": "instore"
            },
            "store": "DocStore",
            "storeCode": "doc123",
            "tillCode": "naman_doc",
            "eventDetails": {
                "eventDate": "2024-12-11 06:27:08.0"
            },
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        },
        {
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            "eventName": "TransactionAdd",
            "customerId": 564332013,
            "ledgerCreatedDate": "2024-12-11 06:22:37.0",
            "customerDetails": {
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            },
            "entryDetails": [
                {
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                    "points": "311.00",
                    "pointsCategory": "Main",
                    "programName": "DocDemoDefaultProgram",
                    "programId": 973
                },
                {
                    "ledgerEntryType": "OPENING_BALANCE",
                    "points": "0.00",
                    "pointsCategory": "DelayedAccrualPointCategory",
                    "programName": "DocDemoDefaultProgram",
                    "programId": 973
                },
                {
                    "ledgerEntryType": "OPENING_BALANCE",
                    "points": "0.00",
                    "pointsCategory": "ExternalTriggerBasedPointCategory",
                    "programName": "DocDemoDefaultProgram",
                    "programId": 973
                }
            ],
            "netPointsOnEvent": "311.000",
            "transactionDetails": {
                "transactionId": 879296042,
                "transactionNumber": "1733898157",
                "date": "2024-12-11 06:22:37.0",
                "amount": 1000,
                "grossBillAmount": 1000,
                "source": "instore"
            },
            "store": "DocStore",
            "storeCode": "doc123",
            "tillCode": "naman_doc",
            "eventDetails": {
                "eventDate": "2024-12-11 06:22:37.0"
            },
            "sourceProgramId": 973,
            "sourceProgramName": "DocDemoDefaultProgram",
            "orgId": null
        },
        {
            "eventLogId": 602847320,
            "eventName": "CustomerRegistration",
            "customerId": 564332013,
            "ledgerCreatedDate": "2024-12-11 06:04:22.0",
            "customerDetails": null,
            "entryDetails": [
                {
                    "ledgerEntryType": "OPENING_BALANCE",
                    "points": "0.00",
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                    "programName": "DocDemoDefaultProgram",
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                }
            ],
            "netPointsOnEvent": "0.000",
            "transactionDetails": {},
            "store": "DocStore",
            "storeCode": "doc123",
            "tillCode": "naman_doc",
            "eventDetails": {
                "eventDate": "2024-12-11 06:04:22.0"
            },
            "sourceProgramId": 973,
            "sourceProgramName": "DocDemoDefaultProgram",
            "orgId": null
        }
    ],
    "warnings": []
}

API error codes

Error CodeDescriptionReason
11012Invalid userId passed in requestThe userId is wrong.
8013Lookup, Invalid identifier passedThe identifier type is wrong or invalid.
11029Limit cannot be greater than 100The page limit is higher than the supported limit.
11003There are no ledger entries present for the given parameters. Try removing parameters to widen the searchThe offset value is greater than the total number of pages.
11007Invalid ledgerEntryType passed in requestThe type of ledger entry is wrong or invalid.
11008Invalid pointCategoryType passed in requestThe type of point category is wrong or invalid.
9003No CPS entry for the given points type.No matching record found in the Customer Points Summary (CPS) table for that specific combination of customer and points type. Verify the customer ID is correct and confirm the points type is valid. Contact the Capillary support team if the issue persists.
11028Multiple input parameters set. Please provide only one of the following: tillId, tillIds, storeCode or storeIdMore than one of the parameters (tillId, tillIds, storeCode or storeId) are passed together.
11027Invalid tillIds: [123]Till ID provided is invalid or wrong.
11025Till id format exception:For input string: \"abc\"Till ID format is invalid
11026No tills found for store with store id: 123Store ID provided is invalid or wrong.
11026No tills found for store with store code: abcStore code provided is invalid or wrong.
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