Transaction Request Status Details

Action	Request status	Transaction status in Member care / Customer / Tag transaction
Capillary receives a transaction request	PENDING	PENDING
Capillary rejects the transaction request	REJECTED	REJECTED
Capillary approves the transaction request	SUCCESS	SUCCESS
Transaction request failed	FAILURE	FAILURE

API Endpoint Example

https://eu.api.capillarytech.com/v2/requests/13029191

Prerequisites

Authentication - Basic or OAuth authentication
Access group resource - Read permission on Requests resource group

Resource information


URI	v2/requests/{id}
HTTP method	GET
Pagination supported?	Yes
Rate limit	NA
Batch support	Yes

Request Path Parameters

Parameters (Parameters marked with * are mandatory)	Data Type	Description
id*	Long	Unique identifier of the request, generated during the POST call to add the request.

curl --location 'https://eu.api.capillarytech.com/v2/requests/13029191' \
--header 'Authorization: Basic ZGl2TdlYTI0YTYyZTZm' \
--header 'Cookie: _cfuvid=EWw7Wfz8Ouj54ZVF2cPldbObmSaOCCsfBD._qxSWZoM-1744468652196-0.0.1.1-604800000'

curl --location 'https://eu.api.capillarytech.com/v2/requests/1778080' \
--header 'Authorization: Basic YXV0b3WI5NjRiMDcxNTJkMjM0Yjcw'

curl --location 'https://eu.api.capillarytech.com/v2/requests/1778080' \
--header 'Authorization: Basic YXV0b3NjRiMDcxNTJkMjM0Yjcw'

Response Parameters for Transaction Request

Parameter	Description
type	The type of the transaction, in this case, "TRANSACTION."
baseType	The base type of the transaction, in this case, "REGULAR_TXN_ADD."
status	The status of the transaction, e.g., "PENDING."
transaction	Contains details about the transaction, including delivery status, type, billing date, bill amount, etc.
images	An array of objects representing images related to the transaction.
customer	Contains information about the customer, including their ID, profiles, identifiers, etc.
attribution	Contains attribution details related to the transaction, such as createDate, createdBy, etc.
id	The unique request identifier for the transaction.
addedOn	The date and time when the transaction was added.
userId	The unique identifier for the user associated with the transaction.
comments	Additional comments or notes related to the transaction, e.g., "Test."
oneStep	A boolean indicating whether the transaction involves a one-step process.
warnings	An array that may contain any warnings related to the operation, if applicable.

{
    "type": "TRANSACTION",
    "baseType": "REGULAR_TXN_ADD",
    "status": "PENDING",
    "transaction": {
        "deliveryStatus": "SHIPPED",
        "type": "REGULAR",
        "billAmount": 21.0,
        "billNumber": "4113667",
        "discount": 0.0,
        "grossAmount": 21.0,
        "note": "",
        "lineItemsV2": [
            {
                "amount": 10.5,
                "description": "PURINA TIDY CATS CAT LITTER STRONG CLUMPS FOR MULTIPLE CATS LOCKS AWAY ODORS BAG 40 POUND",
                "discount": 0.0,
                "itemCode": "ASN10000001",
                "qty": 1.0,
                "rate": 10.5,
                "returnable": true,
                "returnableDays": -1,
                "comboDetails": [],
                "addOnDetails": [],
                "splitDetails": []
            },
            {
                "amount": 10.5,
                "description": "Cat Chow",
                "discount": 0.0,
                "itemCode": "ASN10000001",
                "qty": 1.0,
                "rate": 10.5,
                "returnable": true,
                "returnableDays": -1,
                "comboDetails": [],
                "addOnDetails": [],
                "splitDetails": []
            }
        ],
        "customFields": {
            "added_on": "2022-12-10T11:58:18+05:30",
            "paymentmode": "abc",
            "vendor_name": "Walmart"
        },
        "notInterestedReason": "",
        "isUseDefaultUserGroup2": false,
        "paymentModes": [
            {
                "mode": "Cash",
                "value": 21.0,
                "notes": ""
            }
        ],
        "billingDate": "2022-12-13T11:58:18+05:30",
        "useDefaultUserGroup2": false
    },
    "images": [
        {
            "id": 557,
            "provider": "FILESERVICE",
            "namespace": "solutions",
            "serial": 1,
            "fileName": "56BA4T07757.png",
            "active": true
        }
    ],
    "customer": {
        "id": 538194152,
        "profiles": [
            {
                "firstName": "",
                "lastName": "",
                "fields": {},
                "identifiers": [
                    {
                        "type": "externalId",
                        "value": "7989b873-7cbc-11ed-8eb3-0e5e22a6da49"
                    },
                    {
                        "type": "email",
                        "value": "[email protected]"
                    }
                ],
                "commChannels": [],
                "userId": 538194152,
                "accountId": "",
                "autoUpdateTime": "2023-04-27T12:17:23+05:30",
                "identifiersAll": [
                    {
                        "type": "externalId",
                        "value": "7989b873-7cbc-11ed-8eb3-0e5e22a6da49"
                    },
                    {
                        "type": "email",
                        "value": "[email protected]"
                    }
                ]
            }
        ]
    },
    "attribution": {
        "createDate": "2023-02-08T19:16:08+05:30",
        "createdBy": {
            "id": 13509183,
            "code": "purinatestaccount",
            "description": "",
            "name": "purinatestaccount",
            "type": "TILL",
            "adminType": "GENERAL",
            "isActive": true,
            "isOuEnabled": false,
            "timeZoneId": 372,
            "currencyId": -1,
            "languageId": -1
        },
        "modifiedBy": {
            "id": 13509183,
            "code": "purinatestaccount",
            "description": "",
            "name": "purinatestaccount",
            "type": "TILL",
            "adminType": "GENERAL",
            "isActive": true,
            "isOuEnabled": false,
            "timeZoneId": 372,
            "currencyId": -1,
            "languageId": -1
        },
        "modifiedDate": "2023-04-26T00:00:00+05:30"
    },
    "id": 902581,
    "addedOn": "2023-02-08T19:16:08+05:30",
    "userId": 538194152,
    "comments": "Test",
    "oneStep": false,
    "warnings": []
}

Response Parameters for Customer Merge Request

Parameter	Data Type	Description
type	Enum	Type of the request. Possible Value: `CHANGE_IDENTIFIER`
baseType	Enum	Base type of the request. Possible Value: `MERGE`
status	String	Current status of the request. Possible Values: `PENDING`, `APPROVED`, `REJECTED`
attribution	Object	Contains metadata about the creation and modification of the request.
- createDate	Date	Timestamp in ISO 8601 format indicating when the request was created.
- createdBy	Object	Details of the user who created the request.
-- id	Long	ID of the creator.
-- code	String	Till code of the creator.
-- description	String	Description of the creator.
-- name	String	Till of the creator.
-- type	String	Type of user who created the request.
-- referenceId	Integer	Reference ID of the creator.
-- adminType	String	Admin type of the creator.
-- isActive	Boolean	Indicates if the creator is active. `True` indicates active. `False` indicates inactive.
-- isOuEnabled	Boolean	Indicates if OU is enabled for the creator.
-- timeZoneId	Integer	Time zone ID associated with the creator. Example: 191
-- currencyId	Integer	Currency ID associated with the creator. Example: 95
-- languageId	Integer	Language ID associated with the creator. Example: 148
-- default	Boolean	Indicates if this is the default user.
- modifiedBy	Object	Details of the user who last modified the request.
-- id	Long	ID of the modifier.
-- code	String	Till code of the modifier.
-- description	String	Description of the modifier.
-- name	String	Till of the modifier.
-- type	String	Type of user who modified the request.
-- referenceId	Integer	Reference ID of the modifier.
-- adminType	String	Admin type of the modifier.
-- isActive	Boolean	Indicates if the modifier is active. `True` indicates active. `False` indicates inactive.
-- isOuEnabled	Boolean	Indicates if OU is enabled for the modifier.
-- timeZoneId	Integer	Time zone ID associated with the modifier. Example: 191
-- currencyId	Integer	Currency ID associated with the modifier. Example: 95
-- languageId	Integer	Language ID associated with the modifier. Example: 148
-- default	Boolean	Indicates if this is the default user.
modifiedDate	Date	Timestamp in ISO 8601 format indicating when the request was modified.
id	Long	Unique ID of the request.
orgId	Integer	Organization ID where the request was created.
addedOn	Date	Indicates the timestamp in ISO 8601 format when the request was added.
userId	Integer	Customer ID of the victim.
changeIdentifierRequest	Object	Details of the change identifier request.
- id	Long	Unique ID of the change identifier request.
- userId	Long	User ID associated with the change.
- requestId	Long	Associated request ID.
- changeType	String	Type of identifier change. Value: `MERGE`
- changeStatus	String	Status of the identifier change. Possible Values: `PENDING`, `APPROVED`, `REJECTED`
- changeIdentifiers	Object	Contains the identifiers of the survivor and the victim.
-- add	Array	Identifiers of the survivor.
--- type	String	Type of identifier for the survivor account.
--- value	Long	Value the customer identifier of the survivor account
-- remove	Array	Identifiers of the victim.
--- type	String	Type of identifier for the victim account.
--- value	Long	Value the customer identifier of the victim account.
- oneStep	Boolean	Indicates if the merge should be done in one step.
oneStep	Boolean	Indicates if the merge request is configured as one step.
warnings	Array	List of any warnings encountered (empty if none).

{
    "type": "CHANGE_IDENTIFIER",
    "baseType": "MERGE",
    "status": "PENDING",
    "attribution": {
        "createDate": "2025-04-11T13:38:21Z",
        "createdBy": {
            "id": 75152722,
            "code": "divya_doc",
            "description": "",
            "name": "divya_doc",
            "type": "TILL",
            "referenceId": -1,
            "adminType": "GENERAL",
            "isActive": true,
            "isOuEnabled": false,
            "timeZoneId": 191,
            "currencyId": 95,
            "languageId": 148,
            "default": false
        },
        "modifiedBy": {
            "id": 75152722,
            "code": "divya_doc",
            "description": "",
            "name": "divya_doc",
            "type": "TILL",
            "referenceId": -1,
            "adminType": "GENERAL",
            "isActive": true,
            "isOuEnabled": false,
            "timeZoneId": 191,
            "currencyId": 95,
            "languageId": 148,
            "default": false
        },
        "modifiedDate": "2025-04-11T00:00:00Z"
    },
    "id": 13029191,
    "orgId": 100737,
    "addedOn": "2025-04-11T13:38:21Z",
    "userId": 565398692,
    "changeIdentifierRequest": {
        "id": 999690,
        "userId": -1,
        "requestId": 13029191,
        "changeType": "MERGE",
        "changeStatus": "PROCESSING",
        "changeIdentifiers": {
            "add": [
                {
                    "type": "id",
                    "value": "565398773"
                }
            ],
            "remove": [
                {
                    "type": "id",
                    "value": "565398692"
                }
            ]
        },
        "oneStep": false
    },
    "oneStep": false,
    "warnings": []
}

{
    "type": "CHANGE_IDENTIFIER",
    "baseType": "MERGE",
    "status": "PENDING",
    "attribution": {
        "createDate": "2025-03-21T10:38:44+05:30",
        "createdBy": {
            "id": 50771462,
            "code": "co_51956_connectedorgchildone_till",
            "description": "default_till",
            "name": "co_51956_connectedorgchildone_till",
            "type": "TILL",
            "referenceId": 51956,
            "adminType": "GENERAL",
            "isActive": true,
            "isOuEnabled": false,
            "timeZoneId": 0,
            "currencyId": 0,
            "languageId": 0,
            "default": true
        },
        "modifiedBy": {
            "id": 50771462,
            "code": "co_51956_connectedorgchildone_till",
            "description": "default_till",
            "name": "co_51956_connectedorgchildone_till",
            "type": "TILL",
            "referenceId": 51956,
            "adminType": "GENERAL",
            "isActive": true,
            "isOuEnabled": false,
            "timeZoneId": 0,
            "currencyId": 0,
            "languageId": 0,
            "default": true
        },
        "modifiedDate": "2025-03-21T00:00:00+05:30"
    },
    "id": 1778080,
    "orgId": 51957,
    "addedOn": "2025-03-21T10:38:44+05:30",
    "userId": 387733597,
    "changeIdentifierRequest": {
        "id": 843373,
        "userId": -1,
        "requestId": 1778080,
        "changeType": "MERGE",
        "changeStatus": "PROCESSING",
        "changeIdentifiers": {
            "add": [
                {
                    "type": "id",
                    "value": "387733529"
                }
            ],
            "remove": [
                {
                    "type": "id",
                    "value": "387733597"
                }
            ]
        },
        "oneStep": false
    },
    "oneStep": false,
    "warnings": []
}

{
    "type": "CHANGE_IDENTIFIER",
    "baseType": "MERGE",
    "status": "PENDING",
    "attribution": {
        "createDate": "2025-03-21T10:38:44+05:30",
        "createdBy": {
            "id": 50712937,
            "code": "autostore1.till2-1721667104",
            "description": "autostore1.till2-1721667104",
            "name": "autostore1.till2-1721667104",
            "type": "TILL",
            "referenceId": -1,
            "adminType": "GENERAL",
            "isActive": true,
            "isOuEnabled": false,
            "timeZoneId": 191,
            "currencyId": 0,
            "languageId": 0,
            "default": false
        },
        "modifiedBy": {
            "id": 50712937,
            "code": "autostore1.till2-1721667104",
            "description": "autostore1.till2-1721667104",
            "name": "autostore1.till2-1721667104",
            "type": "TILL",
            "referenceId": -1,
            "adminType": "GENERAL",
            "isActive": true,
            "isOuEnabled": false,
            "timeZoneId": 191,
            "currencyId": 0,
            "languageId": 0,
            "default": false
        },
        "modifiedDate": "2025-03-21T00:00:00+05:30"
    },
    "id": 1778080,
    "orgId": 51956,
    "addedOn": "2025-03-21T10:38:44+05:30",
    "userId": 387733597,
    "changeIdentifierRequest": {
        "id": 843372,
        "userId": -1,
        "requestId": 1778080,
        "changeType": "MERGE",
        "changeStatus": "PROCESSING",
        "changeIdentifiers": {
            "add": [
                {
                    "type": "id",
                    "value": "387733529"
                }
            ],
            "remove": [
                {
                    "type": "id",
                    "value": "387733597"
                }
            ]
        },
        "oneStep": false
    },
    "oneStep": false,
    "warnings": []
}

Error Code

Error Code	Description	Reason
9050	Request not found	Incorrect request ID