Time	Status	User Agent
Retrieving recent requests…

This API allows you to change a customer’s status label. You can update it to any label you have created under Customer Status.

For example, If the customer’s status is Active with the label High Value, and you change it to the label Suspicious (which belongs to the Suspended status), the customer’s status changes to Suspended – Suspicious.

Example request

curl --location --request PUT 'https://eu.api.capillarytech.com/v2/customers/lookup/status?source=INSTORE&identifierName=mobile&identifierValue=1234512345' \
--header 'Content-Type: application/json' \
--header 'Authorization: Basic bWFkaHVjU2YQ==' \
--header 'Cookie: _cfuvid=u.FXEWGIFxRTWlxnX1uVFsC8Crqv3PQFE1EEdj0cAUs-1762341421523-0.0.1.1-604800000' \
--data '{
  "reason": "testing2",
  "label": "Active"
}'

Example response

{
    "createdId": 566881933,
    "warnings": []
}

API specific Error Code

Error Code	Description	Reason
8003	Invalid source	Source value is missing or incorrect.
8013	Lookup, Invalid identifier passed	Identifier is missing or invalid.
8015	Customer not found for the given identifiers	Valid customer identifiers not passed.

Example request

Example response

API specific Error Code

200200

400400