This API allows you to issue points or alternate currencies to a customer or user group. You can issue reward currency for up to 10 users in bulk.

This API is similar to the issue goodwill points request API, but with more features and is recommended to use this API when issuing additional points to users.

Feature	Goodwill Points	Manual Issue API
Transaction Link	No direct link to a specific transaction.	Directly linked to a specific transaction or target completion using an `eventSourceId`.
Revocation on Return	Points are not revoked when the bill is returned.	Points are automatically revoked when the bill is returned.
Reporting	Attribution against the transaction is not possible.	Allows for accurate report attribution against the specific transaction.

👍
Note

For detailed information about our APIs and for hands-on testing, refer to the documentation on API Overview and a step-by-step guide in Make Your First API Call.

Example request

curl --location 'https://eu.api.capillarytech.com/v2/customers/bulk/manualCurrencyAllocate' \
--header 'Content-Type: application/json' \
--header 'Accept: application/json' \
--header 'Authorization: Basic ****************************' \
--data '[
  {
    "eventName": "TransactionAdd",
    "currencyType": "REGULAR",
    "sourceValueRoundingStrategy": "FLOOR",
    "pointsRoundingStrategy": "FLOOR",
    "lookupParams": {
      "identifierType": "id",
      "entityType": "CUSTOMER",
      "source": "INSTORE",
      "identifierValue": "{{customerId}}"
    },
    "orgId": 100737,
    "programId": 973,
    "awardStrategyId": 13167,
    "expiryStrategyId": 11833,
    "sourceValue": -1,
    "eventSourceId": "888812915"
  }
]'

curl --location 'https://eu.api.capillarytech.com/v2/customers/bulk/manualCurrencyAllocate' \
--header 'Content-Type: application/json' \
--header 'Accept: application/json' \
--header 'Authorization: Basic ****************************' \
--data '[
  {
    "eventName": "TransactionAdd",
    "currencyType": "REGULAR",
    "sourceValueRoundingStrategy": "FLOOR",
    "pointsRoundingStrategy": "FLOOR",
    "lookupParams": {
      "identifierType": "id",
      "entityType": "CUSTOMER",
      "source": "INSTORE",
      "identifierValue": "{{customerId}}"
    },
    "orgId": 100737,
    "programId": 973,
    "awardStrategyId": 13167,
    "expiryStrategyId": 11833,
    "sourceValue": -1,
    "eventSourceId": "888812915",
    "alternateCurrencyIdentifier": "9DxGBP"
  }
]'

curl --location 'https://eu.api.capillarytech.com/v2/customers/bulk/manualCurrencyAllocate' \
--header 'Content-Type: application/json' \
--header 'Accept: application/json' \
--header 'Authorization: Basic ****************************' \
--data '[
  {
    "orgId": 100737,
    "programId": 973,
    "awardStrategyId": 12311,
    "expiryStrategyId": 11833,
    "sourceValue": -1,
    "eventName": "TransactionAdd",
    "eventSourceId": "888812915",
    "currencyType": "PROMISED",
    "lookupParams": {
      "identifierType": "id",
      "identifierValue": "{{customerId}}",
      "source": "INSTORE",
      "entityType": "CUSTOMER"
    }
  }
]'

curl --location 'https://eu.api.capillarytech.com/v2/customers/bulk/manualCurrencyAllocate' \
--header 'Content-Type: application/json' \
--header 'Accept: application/json' \
--header 'Authorization: Basic ****************************' \
--data '[
  {
    "eventName": "TransactionAdd",
    "currencyType": "PROMISED",
    "sourceValueRoundingStrategy": "FLOOR",
    "pointsRoundingStrategy": "FLOOR",
    "lookupParams": {
      "identifierType": "id",
      "entityType": "CUSTOMER",
      "source": "INSTORE",
      "identifierValue": "{{customerId}}"
    },
    "orgId": 100737,
    "programId": 973,
    "awardStrategyId": 12311,
    "expiryStrategyId": 11833,
    "sourceValue": -1,
    "eventSourceId": "888812915",
    "alternateCurrencyIdentifier": "9DxGBP"
  }
]'

curl --location 'https://eu.api.capillarytech.com/v2/customers/bulk/manualCurrencyAllocate' \
--header 'Content-Type: application/json' \
--header 'Accept: application/json' \
--header 'Authorization: Basic ****************************' \
--data '[
  {
    "eventName": "TransactionAdd",
    "currencyType": "REGULAR",
    "sourceValueRoundingStrategy": "FLOOR",
    "pointsRoundingStrategy": "FLOOR",
    "lookupParams": {
      "identifierType": "id",
      "entityType": "CUSTOMER",
      "source": "INSTORE",
      "identifierValue": "{{customerId}}"
    },
    "orgId": 100737,
    "programId": 973,
    "awardStrategyId": 11879,
    "expiryStrategyId": 11833,
    "sourceValue": 100,
    "eventSourceId": "888812915",
    "alternateCurrencyIdentifier": "9DxGBP"
  },
  {
    "orgId": 100737,
    "programId": 973,
    "awardStrategyId": 11879,
    "expiryStrategyId": 11833,
    "sourceValue": 100,
    "eventName": "TransactionAdd",
    "eventSourceId": "888853513",
    "currencyType": "REGULAR",
    "alternateCurrencyIdentifier": "9DxGBP",
    "lookupParams": {
      "identifierType": "id",
      "identifierValue": "564671435",
      "source": "INSTORE",
      "entityType": "CUSTOMER"
    }
  }
]'

curl --location 'https://eu.api.capillarytech.com/v2/customers/bulk/manualCurrencyAllocate' \
--header 'Content-Type: application/json' \
--header 'Accept: application/json' \
--header 'Authorization: Basic ****************************' \
--data '[
    {
        "orgId": 51186,
        "programId": 2649,
        "awardStrategyId": 111523,
        "expiryStrategyId": 111581,
        "promotionId": -1,
        "sourceValue": 5000,
        "eventName": "TransactionAdd",
        "eventSourceId": "2152312071",
        "currencyType": "REGULAR",
        "lookupParams": {  
            "identifierType": "mobile",
            "identifierValue": "919300000019",
            "entityType":"USERGROUP2",
            "groupId":61450
        }
    }
]'

Prerequisites

Make sure you have the right authentication and appropriate access control configured.

Access group resource: Write access to the points group resource. For more information on access control, see the access group documentation.
Authentication: Basic authentication details. For more information on authentication, see the Authentication documentation.

Rate limit

Demo and Testing Clusters: 1,000 requests per minute per API key
Other Organisations: The rate limit is brand-specific.

To modify the limit, create a ticket with the Capillary Product support team.

Header information

You can define certain attributes in the API header section.

Header Name	Description
Authentication/Authorisation Type	Basic Auth
Request / Content Type	application/json
Response Type	application/json

Body parameters

Parameter	Type	Description	Required
orgId	Integer	Unique identifier of the organisation. To retrieve the orgId, use the Get Org Details API.	Yes
lookupParams	Object	Object containing the identifier details of the user.	Yes
. entityType	String	Type of entity to issue the reward currency. Supported values: `CUSTOMER`, `USERGROUP2`.	Optional
. identifierType	String	Type of identifier for the customer. Required if `entityType` is "CUSTOMER". Supported values: `mobile`, `email`, `id`, `externalId`	Optional
. source	String	Source of the user's account. Supported values: `FACEBOOK`, `WEB_ENGAGE`, `WECHAT`, `INSTORE`, `MARTJACK`, `TMALL`, `TAOBAO`, `JD`, `ECOMMERCE`, `WEBSITE`, `LINE`, `MOBILE_APP`, `ALL`, `MAPP_SDK`	Optional
. accountId	String	ID of source. Provide this ID if the source is not `INSTORE`	Optional
. groupId	String	Unique ID of the user group, required if `entityType` is `USERGROUP2`.	Optional
. identifierValue	String	Value of the customer identifier. Required if `entityType` is `CUSTOMER`.	Optional
programId	Integer	Unique identifier of the program for which points are issued.	Yes
awardStrategyId	Integer	Unique identifier of the award strategy to be used, which defines how the issued reward currency is calculated. To get the `awardStrategyId`, also known as earn code, refer to the Viewing conditions configured for points section in the Points documentation.	Yes
expiryStrategyId	Integer	Unique identifier of the expiry strategy to be used, which defines when the issued reward currency expires. To get the `expiryStrategyId`, also known as expire code, refer to the Viewing conditions configured for points section in the Points documentation.	Yes
sourceValue	Double	Transaction amount on which points are calculated. Provide the value as `-1` if a fixed number of points is issued.	Yes
eventName	String	Type of event triggering the issual. Supported values: `TransactionAdd`, `TargetCompleted` `GenericEvent` (provide the specific event name instead of "GenericEvent")	Yes
promotionId	Long	Unique ID of a loyalty promotion. To associate the reward currency issual with a promotion, provide the `promotionId`, To retrieve the `promotionId`, use the Get Details of All Promotions API.	Optional
currencyType	String	Type of currency to be issued. Supported values: `REGULAR`, `PROMISED`.	Optional
alternateCurrencyIdentifier	String	Unique ID of the alternate currency that is generated when created.	Optional
eventSourceId	String	Identifier for the event source. Provide the identifier based on the `eventName` value: For `TransactionAdd`, this is the bill ID. For `TargetCompleted`, this can be a streak, a target, or a unified target achieved ID.	Yes
billLineItemId	Long	Identifier for the specific bill line item, if applicable. Provide this value when `eventName` is `TransactionAdd`.	Optional
sourceValueRoundingStrategy	String	Strategy for rounding the source value. Supported values: `FLOOR`, `ACTUAL`, `ROUND`	Optional
pointsRoundingStrategy	String	Strategy for rounding the calculated points. Supported values: `FLOOR`, `ACTUAL`, `ROUND`	Optional

Example response

{
    "total": 1,
    "success": 1,
    "failures": 0,
    "data": [
        {
            "status": "SUCCESS",
            "entityId": 387979573,
            "sideEffects": [
                {
                    "entityType": "USER",
                    "rawAwardedPoints": 500.000,
                    "awardedPoints": 500,
                    "type": "points"
                }
            ]
        }
    ],
    "warnings": []
}

{
    "total": 1,
    "success": 1,
    "failures": 0,
    "data": [
        {
            "status": "SUCCESS",
            "eventLogId": 634634563,
            "entityId": 566135941,
            "sideEffects": [
                {
                    "entityType": "USER",
                    "rawAwardedValue": 200.000,
                    "alternateCurrencyIdentifier": "9DxGBP",
                    "alternateCurrencyName": "DocCoin",
                    "awardedValue": 200,
                    "type": "alternate_currency"
                }
            ]
        }
    ],
    "warnings": []
}

Response parameters

Parameter	Type	Description
total	Integer	Total number of requests processed in the batch.
success	Integer	Number of successfully processed requests.
failures	Integer	Number of failed requests.
data	Object	An object containing detailed results for each processed request.
.status	String	Status of the individual request. Possible values: `SUCCESS` or `FAILED`.
.entityId	Integer	ID of the customer/entity for which points were allocated.
. sideEffects	Object	Details of the currency issual.
.. entityType	String	Type of entity the points are issued.
.. rawAwardedPoints	Double	Points awarded before rounding.
.. awardedPoints	Integer	Final points awarded after rounding is applied.
.. rawAwardedValue	Double	Points awarded before rounding is applied.
.. awardedValue	Integer	Alternate currency awarded after rounding is applied.
.. alternateCurrencyIdentifier	String	Unique identifier of the alternate currency.
.. alternateCurrencyName	String	Unique name of the alternate currency.
.. type	String	Type of reward currency issued. Possible values: `points`, `alternate_currency`
warnings	Object	Warnings encountered when processing, if any.

Error codes

Code	Description	Reason
8136	Program with id not found	`programId` provided is invalid
8136	Award Strategy not found with id : <id number>	`awardStrategyId` provided is invalid
8136	Expiry strategy not found with id : : <id number>	`expiryStrategyId` provided is invalid
8136	Event not supported for Manual currency allocation, Supported events are [TransactionAdd, TargetCompleted, Behavioural events]	`eventName` provided is invalid or unsupported.
8139	Bill not found with id <id number>	`eventSourceId` provided is invalid.
8136	Alternate currency not found with provided identifier : <alternate currency id>	`alternateCurrencyIdentifier` provided is invalid