Get purchased rewards for user (New API)

get https://{host}/api_gateway/rewards/core/v1/user/userReward/brand/{BrandName}

This API is used to get the rewards purchased by the user, without any aggregation on reward ID, and gives a unified view of the rewards purchased in order of the last purchased date.

Example
Consider the below scenario:

A customer has 10 vouchers from the same reward
3 vouchers each from 4 different rewards
Page size= 5

The API retrieves the details of the last 5 vouchers issued to the customer.

If you use the Get rewards for user API, the API retrieves the information on the total rewards received by the customer (22 rewards).

Let’s say below is the structure of the table and for the same customer, we have issued 10 coupons but they belong to 3 rewards

With the new response if pagination is 5, then only below 5 records will be returned

👍
Note

For detailed information about our APIs and for hands-on testing, refer documentation in API overview and step-by-step guide on making your first API call in Make your first API call .

For the list of items in query param list, rewards will be returned if expected value found. Meaning if vendor param has 3 values passed but rewards only exist for 2 of the three vendors. The rewards for the 2 vendors will be returned .

When [_Dual Eligibility](https://docs.capillarytech.com/docs/customer_entity#dual-eligibility)_ feature enabled, a reward can be issued to multiple users registered with the same secondary identifiers, as long as they have unique primary identifiers.

Prerequisites

Authentication: Basic or OAuth authentication
Default access group

Resource information


URL	/api_gateway/rewards/core/v1/user/userReward/brand/{BrandName}
Pagination	Yes
Batch support	No
Rate limit information	None

API endpoint example

https://eu.api.capillarytech.com/api_gateway/rewards/core/v1/user/userReward/brand/{BrandName}

Request path parameters

Parameters	Data Type	Description
BrandName*	String	Name of the brand. Ex: BUKL

Request query parameters

Parameters	Data Type	Description
mobile/email/externalId*	String	Mobile number/email/externalId of the customer to fetch rewards. Ex: 9988776654
username*	String	Till id used in the authorization of the request. Ex: swati
language	Enum	Filters the response based on the reward language. Use this parameter to retrieve rewards in a specific language. For example, to display rewards in English, set the parameter to `en` .
orderBy	Enum	Pass asc to order the results in ascending order of sortBy value, desc to order in descending order.
sortBy	Enum	Sort the results by a specific parameter. Supported values: INTOUCH_VOUCHER, INTOUCH_VOUCHER_EXPIRY, PURCHASE_DATE. Default: PURCHASE_DATE
page	Int	To retrieve details of a specific page. Pass 0 not to apply pagination. For example, page=2&size=10 shows 10 results on page 2.
size	Long	Results to show per page. Default - 100
category	Integer	Filter to be used to fetch rewards based on reward category IDs. Multiple category IDs can be passed in the query parameter, with no limit on the number of category IDs that can be provided.
groupName	String	Filter to be used to fetch details based on group names. Multiple group names can be passed in the query parameter, with no limit on the number of group names that can be provided.
vendorId	Integer	Filter to be used to fetch rewards by filtering based on vendor IDs. Multiple vendor IDs can be passed in the query parameter, with no limit on the number of vendor IDs that can be provided.
typeOfReward	Enum	Filter to be used to fetch rewards based on specific types. Supported values are INTOUCH_REWARD, VENDOR_INTOUCH_REWARD, VENDOR_ONLY_REWARD, CART_PROMOTION, SWEEPSTAKES, and GAMES. Multiple typeOfReward values can be passed in the query parameter, and the filter is case-sensitive.
fromPurchaseDate	Timestamp	Filter to be used to fetch rewards by fetching the info based on purchase date in epoch format. The purchase date filter will work only if both fromPurchaseDate and toPurchaseDate are passed in query param.
toPurchaseDate	Timestamp	Filter to be used to fetch rewards by fetching the information based on the purchase date in epoch format. The purchase date filter will work only if both fromPurchaseDate and toPurchaseDate are passed in query param.
rewardId	Integer	Use the rewardId parameter to filter and return specific reward details.
couponCodeCase	Enum	This parameter helps to retrieve the coupon code in the desired letter cases. By default, the system automatically converts the coupon code to upper case. Supported Values: LOWER, UPPER, AS_IT_IS `LOWER` - Converts the coupon code to lowercase. Example: "ABCD1234" → "abcd1234" `UPPER` - Converts the coupon code to uppercase. Example: "abcd1234" → "ABCD1234" `AS_IT_IS` - Returns the coupon code exactly as it was created. Example: "abAB123" → "abAB123"

https://eu.api.capillarytech.com/api_gateway/rewards/core/v1/user/reward/brand/BUKL

Response parameters

Parameters	Description
status	Contains information about the success or failure of the API call, including a status code and a message.
success	Indicates whether the operation was successful (`true`) or not (`false`).
code	A numeric code representing the result of the operation (e.g., 200 for success).
message	A descriptive message providing additional context about the operation's outcome.
rewards	Contains details about the rewards issued to the user, including metadata, details, and redemption information.
typeOfReward	Indicates the type of reward, such as INTOUCH_REWARD, VENDOR_INTOUCH_REWARD, VENDOR_ONLY_REWARD, CART_PROMOTION, SWEEPSTAKES, GAMES.
pointsRedeemed	The number of points redeemed by the user for this reward.
rewardId	A unique identifier for the reward.
transactionId	The unique identifier for the transaction associated with this reward.
issueRewardRefId	A reference ID for the reward issuance, used for tracking.
rewardIssueDate	The date and time when the reward was issued, represented as a UNIX timestamp in milliseconds.
userRewardExpiry	The expiration date and time for the user’s reward, formatted as `YYYY-MM-DD HH:mm:ss`.
userRewardDetails	Provides additional details about the reward, including metadata and configurations.
id	A unique identifier for the reward.
name	The name of the reward as displayed in the system.
description	A brief text describing the reward and its features or purpose.
imageId	An identifier for the primary image associated with the reward.
imageUrl	A URL linking to the full-sized image of the reward.
thumbnailId	An identifier for the thumbnail image of the reward.
thumbnailUrl	A URL linking to the thumbnail-sized image of the reward.
termAndConditionsId	An identifier for the terms and conditions document associated with the reward.
termAndConditionsUrl	A URL linking to the terms and conditions document for the reward.
tier	Specifies the tier to which the reward belongs, often used in loyalty programs.
label	A tag or label associated with the reward for categorization or filtering.
priority	The priority level of the reward.
intouchPoints	The number of loyalty points required to redeem this reward.
group	Specifies the group or category associated with the reward.
startTime	The date and time when the reward becomes available for redemption, formatted as `YYYY-MM-DD HH:mm:ss`.
endTime	The date and time when the reward is no longer available for redemption, formatted as `YYYY-MM-DD HH:mm:ss`.
expired	Indicates whether the reward has expired.
started	Indicates whether the reward is currently active and can be redeemed .
programId	A unique identifier for the program under which the reward is issued.
categoryList	Lists the categories to which the reward belongs, often used for filtering or classification.
id	The unique identifier for a specific category associated with the reward.
name	The name of the category For example: "clothing".
enabled	Indicates whether the category is currently active and usable.
customFields	Contains custom fields defined for the reward, often as key-value pairs.
loyaltyProgramCriteria	Details the criteria for loyalty programs related to the reward.
cardSeries	List of card codes associated with the reward.
id	Unique identifier of the card associated with the reward.
code	Unique series code of the card associated with the reward.
labels	List of label IDs associated with the reward.
groups	Lists any specific groups associated with the reward, used for segmentation purposes.
rewardRank	The rank or position of the reward within its category or list.
images	Lists any additional images associated with the reward.
videos	Lists any videos related to the reward.
revenueDetails	Provides revenue-related information for the reward.
paymentDetails	Contains details about the payment configuration for the reward, including mode and identifier.
paymentMode	Specifies the payment mode for the reward, such as "FREE".
id	The unique identifier for the payment configuration.
redemptionDetails	Includes details about how the reward can be redeemed, such as type and value.
redemptionType	Specifies the type of redemption.
redemptionValue	The value associated with the redemption.
transactionCustomFields	Custom fields defined for the transaction.
fulfillmentDetails	Contains fulfillment-specific information for the reward.
issueDateTime	Date and time when the reward was awarded to the customer. Time format: UTC time format (YYYY-MM-DDTHH:MM:SSZ).
eventDateTime	Date and time when a triggering event (transactional or behavioural) occurred, initiating the reward earning. Time format: UTC time format (YYYY-MM-DDTHH:MM:SSZ).
code	A unique code associated with the reward, often used for tracking or redemption purposes.
vendor	The vendor associated with the reward.
seriesId	An identifier for the series or batch of the reward, used for tracking and categorization.
intouchUserId	The unique identifier of the user in the system, often used for personalization and tracking.
pagingDto	Provides details about the pagination of the results, such as total elements and pages.
last	Indicates whether this is the last page of results
totalElements	The total number of rewards returned by the query.
totalPages	The total number of pages available for the query results.
numberOfElements	The number of elements on the current page.
first	Indicates whether this is the first page of results
size	The number of elements per page, as specified in the query.
number	The current page number in the results.
startDateTime	Start date and time of the reward in ISO 8601 format (YYYY-MM-DDTHH:MM:SSZ)
endDateTime	End date and time of the reward in ISO 8601 format (YYYY-MM-DDTHH:MM:SSZ)

{
    "status": {
        "success": true,
        "code": 200,
        "message": "User Reward fetched successfully"
    },
    "rewards": [
        {
            "typeOfReward": "MILES",
            "pointsRedeemed": 3,
            "rewardId": 295211,
            "transactionId": 368679,
            "issueRewardRefId": "transactionNumber",
            "rewardIssueDate": 1743080934000,
            "rewardIssueDateTime": "2025-03-27T13:08:54Z",
            "userRewardExpiry": null,
            "userRewardExpiryDateTime": null,
            "userRewardDetails": {
                "id": 295211,
                "name": "Donate to Charity : Help us brighten a child's day!",
                "description": "Redeem you points and donate to Charity, 1 Point = 1 AED",
                "imageId": "5d05ccb2-6f5b-4b58-ad90-b97647c86784",
                "imageUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/1aba92d2-28bc-44dc-9dc9-00fbf662.jpg",
                "thumbnailId": "061bcf5a-6ccd-4422-a23d-929fa744f213",
                "thumbnailUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/ca915cf2-6495-41e1-b13a-cbf578fd.jpg",
                "termAndConditionsId": "f34e21ea-d563-45ec-a8fc-08c22313bc8c",
                "termAndConditionsUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/433ebbb0-0f0e-492e-bfed-f103168.html",
                "tier": null,
                "label": null,
                "priority": 1,
                "intouchPoints": 0,
                "group": null,
                "startTime": "2025-01-05 18:36:00",
                "startDateTime": "2025-01-05T18:36:00Z",
                "endTime": "2030-10-31 11:59:30",
                "endDateTime": "2030-10-31T11:59:30Z",
                "expired": false,
                "started": false,
                "programId": null,
                "categoryList": [
                    {
                        "id": 4,
                        "name": "clothing",
                        "enabled": true
                    }
                ],
                "loyaltyProgramCriteria": null,
                "groups": [],
                "rewardRank": 1,
                "images": [],
                "videos": []
            },
            "revenueDetails": null,
            "paymentDetails": {
                "paymentMode": "CONV_RATIO",
                "id": 3179,
                "conversionRatio": 0.3300
            },
            "redemptionDetails": {
                "redemptionType": "MILES",
                "redemptionValue": 1.0000
            },
            "transactionCustomFields": null,
            "fulfillmentDetails": null,
            "issueDateTime": "2025-03-27T13:08:52Z",
            "eventDateTime": "2025-03-27T13:08:52Z",
            "code": null,
            "vendor": "{\"pointsRedeemed\": \"3\"}",
            "seriesId": null
        }
    ],
    "intouchUserId": "555567088",
    "pagingDto": {
        "last": false,
        "totalElements": 102,
        "totalPages": 102,
        "numberOfElements": 1,
        "first": false,
        "size": 1,
        "number": 2
    }
}

{
    "status": {
        "success": true,
        "code": 200,
        "message": "User Reward fetched successfully"
    },
    "rewards": [
        {
            "typeOfReward": "INTOUCH_REWARD",
            "pointsRedeemed": 0,
            "rewardId": 265893,
            "transactionId": 286244,
            "issueRewardRefId": "107",
            "rewardIssueDate": 1731564662000,
            "userRewardExpiry": "2025-10-31 00:00:00",
            "userRewardDetails": {
                "id": 265893,
                "name": "testreward1",
                "description": "testreward1",
                "imageId": "bef4d522-2cf8-4fea-8087-376c449d5c85",
                "imageUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/86a1c214-a955-4b40-a2d7-d4dc279.jpeg",
                "thumbnailId": "c886f064-2b3f-4c19-9e86-7f7e5ab5ae04",
                "thumbnailUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/9e0dfad6-5b9d-4e2b-ac15-2870357.jpeg",
                "termAndConditionsId": "820a3d7f-2601-405b-9f56-4a3ba8e9df73",
                "termAndConditionsUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/06f0da4b-dd0b-48fe-b20d-1cadc76.html",
                "tier": null,
                "label": null,
                "priority": 1,
                "intouchPoints": 500,
                "group": null,
                "startTime": "2024-11-14 06:11:00",
                "endTime": "2025-07-11 14:43:00",
                "expired": false,
                "started": false,
                "programId": null,
                "categoryList": [
                    {
                        "id": 4,
                        "name": "clothing",
                        "enabled": true
                    }
                ],
                "customFields": {
                    "testdate": "2020-01-01 01:01:01",
                    "CF1": "Custom field 1"
                },
                "loyaltyProgramCriteria": null,
                "groups": [],
                "rewardRank": 1,
                "images": [],
                "videos": []
            },
            "revenueDetails": null,
            "paymentDetails": {
                "paymentMode": "FREE",
                "id": 1955
            },
            "redemptionDetails": {
                "redemptionType": "INTOUCH_REWARD",
                "redemptionValue": null
            },
            "transactionCustomFields": null,
            "fulfillmentDetails": null,
            "code": "2609909641",
            "vendor": null,
            "seriesId": "415446"
        },
        {
            "typeOfReward": "INTOUCH_REWARD",
            "pointsRedeemed": 100,
            "rewardId": 198827,
            "transactionId": 213560,
            "issueRewardRefId": "107",
            "rewardIssueDate": 1720702639000,
            "userRewardExpiry": "2029-06-30 00:00:00",
            "userRewardDetails": {
                "id": 198827,
                "name": "testreward1",
                "description": "testreward1",
                "imageId": "bef4d522-2cf8-4fea-8087-376c449d5c85",
                "imageUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/86a1c214-a955-4b40-a2d7-d4dc279.jpeg",
                "thumbnailId": "c886f064-2b3f-4c19-9e86-7f7e5ab5ae04",
                "thumbnailUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/9e0dfad6-5b9d-4e2b-ac15-2870357.jpeg",
                "termAndConditionsId": "820a3d7f-2601-405b-9f56-4a3ba8e9df73",
                "termAndConditionsUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/06f0da4b-dd0b-48fe-b20d-1cadc76.html",
                "tier": null,
                "label": null,
                "priority": 1,
                "intouchPoints": 500,
                "group": null,
                "startTime": "2024-07-11 12:57:00",
                "endTime": "2025-07-11 14:43:00",
                "expired": false,
                "started": false,
                "programId": null,
                "categoryList": [
                    {
                        "id": 4,
                        "name": "clothing",
                        "enabled": true
                    }
                ],
                "customFields": {
                    "testdate": "2020-01-01 01:01:01",
                    "CF1": "Custom field 1"
                },
                "loyaltyProgramCriteria": null,
                "groups": [],
                "rewardRank": 1,
                "images": [],
                "videos": []
            },
            "revenueDetails": null,
            "paymentDetails": {
                "paymentMode": "POINTS",
                "id": 284,
                "points": 100.0000
            },
            "redemptionDetails": {
                "redemptionType": "INTOUCH_REWARD",
                "redemptionValue": null
            },
            "transactionCustomFields": null,
            "fulfillmentDetails": null,
            "code": "8803695087",
            "vendor": null,
            "seriesId": "350219"
        }
    ],
    "intouchUserId": "555567088",
    "pagingDto": {
        "last": true,
        "totalElements": 2,
        "totalPages": 1,
        "numberOfElements": 2,
        "first": true,
        "size": 100,
        "number": 0
    }
}

{
    "status": {
        "success": true,
        "code": 200,
        "message": "User Reward fetched successfully"
    },
    "rewards": [
        {
            "typeOfReward": "INTOUCH_REWARD",
            "pointsRedeemed": 0,
            "rewardId": 265893,
            "transactionId": 286244,
            "issueRewardRefId": "107",
            "rewardIssueDate": 1731564662000,
            "userRewardExpiry": "2025-10-31 00:00:00",
            "userRewardDetails": {
                "id": 265893,
                "name": "testreward1",
                "description": "testreward1",
                "imageId": "bef4d522-2cf8-4fea-8087-376c449d5c85",
                "imageUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/86a1c214-a955-4b40-a2d7-d4dc279.jpeg",
                "thumbnailId": "c886f064-2b3f-4c19-9e86-7f7e5ab5ae04",
                "thumbnailUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/9e0dfad6-5b9d-4e2b-ac15-2870357.jpeg",
                "termAndConditionsId": "820a3d7f-2601-405b-9f56-4a3ba8e9df73",
                "termAndConditionsUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/06f0da4b-dd0b-48fe-b20d-1cadc76.html",
                "tier": null,
                "label": null,
                "priority": 1,
                "intouchPoints": 500,
                "group": null,
                "startTime": "2024-11-14 06:11:00",
                "endTime": "2025-07-11 14:43:00",
                "expired": false,
                "started": false,
                "programId": null,
                "categoryList": [
                    {
                        "id": 4,
                        "name": "clothing",
                        "enabled": true
                    }
                ],
                "customFields": {
                    "testdate": "2020-01-01 01:01:01",
                    "CF1": "Custom field 1"
                },
                "loyaltyProgramCriteria": null,
                "groups": [],
                "rewardRank": 1,
                "images": [],
                "videos": []
            },
            "revenueDetails": null,
            "paymentDetails": {
                "paymentMode": "FREE",
                "id": 1955
            },
            "redemptionDetails": {
                "redemptionType": "INTOUCH_REWARD",
                "redemptionValue": null
            },
            "transactionCustomFields": null,
            "fulfillmentDetails": null,
            "code": "2609909641",
            "vendor": null,
            "seriesId": "415446"
        }
    ],
    "intouchUserId": "555567088",
    "pagingDto": {
        "last": true,
        "totalElements": 1,
        "totalPages": 1,
        "numberOfElements": 1,
        "first": true,
        "size": 100,
        "number": 0
    }
}

{
    "status": {
        "success": true,
        "code": 200,
        "message": "User Reward fetched successfully"
    },
    "rewards": [
        {
            "typeOfReward": "MILES",
            "pointsRedeemed": 3,
            "rewardId": 272383,
            "transactionId": 293260,
            "issueRewardRefId": "transactionNumber",
            "rewardIssueDate": 1732618026000,
            "userRewardExpiry": null,
            "userRewardDetails": {
                "id": 272383,
                "name": "testreward1",
                "description": "testreward1",
                "imageId": "bef4d522-2cf8-4fea-8087-376c449d5c85",
                "imageUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/86a1c214-a955-4b40-a2d7-d4dc279.jpeg",
                "thumbnailId": "c886f064-2b3f-4c19-9e86-7f7e5ab5ae04",
                "thumbnailUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/9e0dfad6-5b9d-4e2b-ac15-2870357.jpeg",
                "termAndConditionsId": "820a3d7f-2601-405b-9f56-4a3ba8e9df73",
                "termAndConditionsUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/06f0da4b-dd0b-48fe-b20d-1cadc76.html",
                "tier": null,
                "label": null,
                "priority": 1,
                "intouchPoints": 500,
                "group": null,
                "startTime": "2024-11-26 07:15:00",
                "endTime": "2025-07-11 14:43:00",
                "expired": false,
                "started": false,
                "programId": null,
                "categoryList": [
                    {
                        "id": 4,
                        "name": "clothing",
                        "enabled": true
                    }
                ],
                "customFields": {
                    "testdate": "2020-01-01 01:01:01",
                    "CF1": "Custom field 1"
                },
                "loyaltyProgramCriteria": null,
                "groups": [],
                "rewardRank": 1,
                "images": [],
                "videos": []
            },
            "revenueDetails": null,
            "paymentDetails": {
                "paymentMode": "CONV_RATIO",
                "id": 2232,
                "conversionRatio": 0.3300
            },
            "redemptionDetails": {
                "redemptionType": "MILES",
                "redemptionValue": 1.0000
            },
            "transactionCustomFields": null,
            "fulfillmentDetails": null,
            "code": null,
            "vendor": "{}",
            "seriesId": null
        },
        {
            "typeOfReward": "MILES",
            "pointsRedeemed": 3,
            "rewardId": 272383,
            "transactionId": 293259,
            "issueRewardRefId": "transactionNumber",
            "rewardIssueDate": 1732618001000,
            "userRewardExpiry": null,
            "userRewardDetails": {
                "id": 272383,
                "name": "testreward1",
                "description": "testreward1",
                "imageId": "bef4d522-2cf8-4fea-8087-376c449d5c85",
                "imageUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/86a1c214-a955-4b40-a2d7-d4dc279.jpeg",
                "thumbnailId": "c886f064-2b3f-4c19-9e86-7f7e5ab5ae04",
                "thumbnailUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/9e0dfad6-5b9d-4e2b-ac15-2870357.jpeg",
                "termAndConditionsId": "820a3d7f-2601-405b-9f56-4a3ba8e9df73",
                "termAndConditionsUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/06f0da4b-dd0b-48fe-b20d-1cadc76.html",
                "tier": null,
                "label": null,
                "priority": 1,
                "intouchPoints": 500,
                "group": null,
                "startTime": "2024-11-26 07:15:00",
                "endTime": "2025-07-11 14:43:00",
                "expired": false,
                "started": false,
                "programId": null,
                "categoryList": [
                    {
                        "id": 4,
                        "name": "clothing",
                        "enabled": true
                    }
                ],
                "customFields": {
                    "testdate": "2020-01-01 01:01:01",
                    "CF1": "Custom field 1"
                },
                "loyaltyProgramCriteria": null,
                "groups": [],
                "rewardRank": 1,
                "images": [],
                "videos": []
            },
            "revenueDetails": null,
            "paymentDetails": {
                "paymentMode": "CONV_RATIO",
                "id": 2232,
                "conversionRatio": 0.3300
            },
            "redemptionDetails": {
                "redemptionType": "MILES",
                "redemptionValue": 1.0000
            },
            "transactionCustomFields": null,
            "fulfillmentDetails": null,
            "code": null,
            "vendor": "{}",
            "seriesId": null
        },
        {
            "typeOfReward": "MILES",
            "pointsRedeemed": 3,
            "rewardId": 272383,
            "transactionId": 293175,
            "issueRewardRefId": "transactionNumber",
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Error Code	Description
15006	The request is missing the primary identifier.
1014	The provided identifier does not match any existing customer.
404	The specified customer was not found in the organization.

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