This API allows you to refer someone with the referral code of a specific campaign to a customer (auto-generated referral code).

It is important to understand the following terminologies that you may come across while using the customer/APIs.


referral_code	Unique code generated for the referrer for a specific campaign. Each referral campaign generates a unique code for each customer.
invitee	A person who was invited by the referrer.
referees	Customers from the invitee list who turned up to the stores and made either transactions or registration
incentives	Rewards received by the referral for successful referees of the campaign. Currently, only coupons are issued as incentives.
scope	The channel through which the referral was made. Currently, the referrals are supported only through email and mobile numbers. Scopes are used as name-value pairs, the value could be referees, invitees, or incentives as per the context.

Prerequisites

Authentication: Basic/OAuth authentication
Default access group.

Query Params

Field	Data Type	Description
mobile/email	string	Mobile number or email ID of the customer.

Resource information

URI	v1.1/customer/referrals
HTTP method	POST
Pagination	NA
Rate limit	NA
Batch support	NA

API endpoint example

http://eucrm.cc.capillarytech.com/v1.1/customer/referrals

Request Parameters

Parameter	Data Type	Description
customer	Array	An array of customer details.
- mobile*	String	Mobile number of the customer who is referring.
- referrals	Object	An object containing referral information.
-- campaign_token	String	The token of the referral campaign to which you are referring. You can get this token from the campaign home page under the referral campaign name.
--- type*	String	Type of referral. Supported values: MOBILE and EMAIL.
- referral	Array	An array of referral objects that contains the details of the individual to whom you are referring (invitee).
id*	String	User ID of the individual if any. Else, you can leave this field empty.
invited_on*	String	A timestamp in ISO 8601 format indicating when the referral was invited along with the referral code. For example, 20240910T16:35:52.pV7BF, where pV7BF is the referral code.
name	String	Name of the invitee
identifier*	String	Identifier (e.g., mobile number) of the invitee.

{
    "root": {
        "customer": [
            {
                "mobile": "7999836466",
                "referrals": {
                    "campaign_token": "J0H7Q",
                    "referral_type": {
                        "type": "MOBILE",
                        "referral": [
                            {
                                "id": "",
                                "invited_on": "20240910T16:35:52.pV7BF",
                                "name": "Shikhar",
                                "identifier": "7999836416"
                            }
                        ]
                    }
                }
            }
        ]
    }
}

Response parameters

Parameters	Description
status	Contains the status of the response.
success	Indicates if the request was successful.
code	The HTTP status code.
message	A message providing additional details about the status.
customers	Contains customer details.
customer	List of customer objects.
email	The email of the customer.
mobile	The mobile number of the customer.
external_id	External identifier for the customer.
firstname	The first name of the customer.
lastname	The last name of the customer.
referrals	Contains referral information.
referral_type	List of referral types.
type	The type of referral ((`MOBILE`) or (`EMAIL`)).
referral	List of referral details.
id	Identifier for the referral.
name	Name associated with the referral.
identifier	Identifier for the invited referral.
invited_on	Timestamp of when the referral was invited.
status	Status of the referral.
code	Status code of the referral.
message	Message about the referral status.
item_status	Contains the item status of the customer.
success	Indicates if the item operation was successful.
code	Status code of the item operation.
message	Message regarding the item operation status.

{
    "response": {
        "status": {
            "success": "true",
            "code": 200,
            "message": "SUCCESS"
        },
        "customers": {
            "customer": [
                {
                    "email": null,
                    "mobile": "917999836466",
                    "external_id": null,
                    "firstname": "shikar",
                    "lastname": "",
                    "referrals": {
                        "referral_type": [
                            {
                                "type": "MOBILE",
                                "referral": [
                                    {
                                        "id": "",
                                        "name": "Shikhar",
                                        "identifier": "7999836416",
                                        "invited_on": "20240910T16:35:52.pV7BF",
                                        "status": {
                                            "success": "true",
                                            "code": 1000,
                                            "message": "Refer was successful"
                                        }
                                    }
                                ]
                            }
                        ]
                    },
                    "item_status": {
                        "success": "true",
                        "code": 1000,
                        "message": "Referrals are invited successfully"
                    }
                }
            ]
        }
    }
}

{
    "response": {
        "status": {
            "success": "true",
            "code": 200,
            "message": "SUCCESS"
        },
        "customers": {
            "customer": [
                {
                    "email": null,
                    "mobile": "917999836466",
                    "external_id": null,
                    "firstname": "shikar",
                    "lastname": "",
                    "referrals": {
                        "referral_type": [
                            {
                                "type": "MOBILE",
                                "referral": [
                                    {
                                        "id": "",
                                        "name": "Shikhar",
                                        "identifier": "79998364",
                                        "invited_on": "20240910T16:35:52.pV7BF",
                                        "status": {
                                            "success": "false",
                                            "code": 1701,
                                            "message": "Invalid Identifier for the type"
                                        }
                                    }
                                ]
                            }
                        ]
                    },
                    "item_status": {
                        "success": "true",
                        "code": 1000,
                        "message": "Referrals are invited successfully"
                    }
                }
            ]
        }
    }
}

API error codes

Code	Description
1012	Cannot find a customer for provided mobile.
1206	Referral type is not supported.
1701	Invalid Identifier for the type.