Get user group customer tracker details

This API enables you to retrieve tracker details of a customer in a user group.

API endpoint

{host}/v2/customers/userEntityTrackers?{query parameters}

Example: https://crm-nightly-new.cc.capillarytech.com/v2/customers/userEntityTrackers?type=USERGROUP2&identifierType=id&identifierValue=93257&source=INSTORE

Query parameters

ParameterTypeDescription
typestringType of entity tracker. In this case, it is always USERGROUP2.
identifierTypestringType of identifier. Example- id (userGroupId), externalId, primaryUserId.
identifierValuestringValue of the identifier.
sourcestringSource on which the customer is available.

Response parameters

ParameterDescription
paginationPagination details for the data.
dataArray containing tracked entity data.
idUnique identifier for the tracked entity.
nameName of the tracked entity.
conditionIdIdentifier for the condition associated with the tracker.
valueValue associated with the tracker.
updatedOnDate when the tracker was last updated.
conditionNameName of the associated condition.
periodStartDateStart date of the tracking period.
periodEndDateEnd date of the tracking period.
warningsArray containing warning messages.
errorsArray containing error messages.

API Specific Error Code

CodeReasonDescription
1645group details passed are not valid.The group details provided are invalid.
1099Error fetching tracker data for customer.The system was unable to fetch tracker data for the customer.
1647Get trackers entity type not set/invalid. supported types include USERGROUP2,CUSTOMER.The provided entity type is invalid or unsupported.
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