Get Transaction Details by Customer ID and Reward Transaction ID

get https://{host}/api_gateway/rewards/core/v1/management/customer/{customerId}/issuals/{rewardTransactionId}

This API retrieves the detailed information of a specific issued reward using the reward transaction ID.

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Note
For detailed information about our APIs and for hands-on testing, refer documentation in API overview and step-by-step guide on making your first API call in Make your first API call .

Prerequisites

Authentication: Basic or OAuth authentication
Default access group

API Specification


URI	api_gateway/rewards/core/v1/management/customer/{customerId}/issuals/{rewardTransactionId}
HTTP Method	GET
Pagination	No
Batch support	No
Rate limit information	None

API endpoint example

https://eu.api.capillarytech.com/api_gateway/rewards/core/v1/management/customer/383428154/issuals/84630

Request query parameter

Parameter	Data Type	Description
couponCodeCase	Enum	This parameter helps to retrieve the coupon code in the desired letter cases. By default, the system automatically converts the coupon code to upper case. Supported Values: LOWER, UPPER, AS_IT_IS `LOWER` - Converts the coupon code to lowercase. Example: "ABCD1234" → "abcd1234" `UPPER` - Converts the coupon code to uppercase. Example: "abcd1234" → "ABCD1234" `AS_IT_IS` - Returns the coupon code exactly as it was created. Example: "abAB123" → "abAB123"

Request path parameters

Parameter	Data Type	Description
customerId*	String	Unique identifier of the customer. Ex: 112295
rewardTransactionId*	String	Unique identifier of the reward transaction. The reward transaction is generated during the issual of the reward.

curl --location 'https://crm-staging-new.cc.capillarytech.com/api_gateway/rewards/core/v1/management/customer/345635195/issuals/927488?couponCodeCase=AS_IT_IS' \
--header 'Authorization: Basic dGlsbGF1dG9fMTIzOjI3NDFlNjJiZTZiZTYyNGY2N2IwMGQxZDZhNWQ2MWJm'

curl --location 'https://crm-staging-new.cc.capillarytech.com/api_gateway/rewards/core/v1/management/customer/345635195/issuals/927488?couponCodeCase=AS_IT_IS' \
--header 'Authorization: Basic dGlsbGF1dG9fMTIzOjI3NDFlNjJiZTZiZTYyNGY2N2IwMGQxZDZhNWQ2MWJm'

Response parameters

Parameter	Data Type	Description
status	string	An array containing the status details of the reward issue transaction.
success	boolean	Indicates whether the transaction was successful.
code	string	A unique code representing the status of the transaction.
message	string	A message providing details about the status of the transaction.
data	object	Contains detailed information about the reward transaction.
rewardTransactionId	string	Unique identifier for the reward transaction. The reward transaction is generated during the issual of the reward.
customerId	long	The ID of the customer associated with the reward transaction.
orgId	long	The ID of the organization associated with the transaction.
rewardIssueRefId	string	A reference ID for the reward issuance.
rewardTransactionDate	long	The timestamp of the reward transaction in milliseconds.
status	object	Status details of the reward issuance.
success	boolean	Indicates whether the reward issuance was successful.
-code	string	A unique code representing the status of the reward issuance.
-message	string	A message providing additional information about the status of the reward issuance.
-quantity	int	The number of rewards issued.
requestedQuantity	int	This field represents the original quantity that was requested.
groupRedemption	boolean	Indicates if the redemption is a group redemption.
rewardDetails	object	Contains details about the specific reward.
-rewardId	long	The ID of the reward.
-languageCode	string	The language code for the reward details.
-name	string	The name of the reward.
-description	string	A description of the reward.
-rewardRank	int	The rank of the reward.
-groups	array	A list of groups associated with the reward.
-imageId	string	The ID of the reward image.
-imageUrl	string	The URL of the reward image.
-intouchPoints	int	The number of intouch points associated with the reward.
-images	array	A list of images associated with the reward.
--name	string	Name of the image.
--altText	string	Alternative text or description of the image.
--id	string	Identifier for internally stored images, generated when uploaded to the file service. Not applicable for external images.
--url	string	URL of the image.
--isExternal	boolean	Indicates if the image is hosted on an external server.
-videos	array	A list of videos associated with the reward.
--name	string	Name of the video.
--altText	string	Alternative text or description of the video.
--id	string	Identifier for internally stored videos, generated when uploaded to the file service. Not applicable for external videos.
--url	string	URL of the video.
--isExternal	boolean	Indicates if the video is hosted on an external server.
pointsRedemption	object	Details about the points redemption process.
-redeemedPoints	int	The number of points redeemed.
-pointsRedemptionRefId	string	A unique identifier generated each time rewards are issued. This field stores identifier, allowing you to track points redemption transaction.
-pointsRedemptionRefIds	array	A unique identifier generated each time rewards are issued. This field stores a list of these identifiers, allowing you to track multiple points redemption transactions.
status	object	Status details of the points redemption.
success	boolean	Indicates whether the points redemption was successful.
code	string	A unique code representing the status of the points redemption.
message	string	A message providing additional information about the points redemption status.
redemptionDetails	array	An array of objects specifying the details about the redemption process.
-redemptionType	string	Specifies the category of reward redemption available. It indicates how users can redeem the reward.
-totalRedemptionValue	double	The total value of the redemption.
vouchers	array	A list of vouchers associated with the redemption.
vouchers.code	string	The unique code for the voucher. Note: The casing of the coupon code is based on the `couponCodeCase` query parameter.
vouchers.codeExpiry	string	The expiration date of the voucher. Format : "YYYY-MM-DD HH:MM:SS"
vouchers.codeExpiryDateTime	string	The expiration date of the voucher in ISO 8601 format.
vendorRewards	object	Contains vendor-specific reward details.
rewards	array	A list of rewards issued by the vendor.
customFields	object	Custom fields for additional information.
transactionCustomFields	object	Custom fields associated with the transaction.
fulfillmentDetails	object	Fulfilment details associated with the reward.
fulfillmentDetailsAuditLog	array	Displays history of fulfilment statuses.
ownerId	string	The ID of the owner associated with the reward transaction.
eventLogId	string	A plain string identifier used to identify the transaction associated with a reward issual.
languageSpecificInfo	object	Contains language-specific details for the reward.
languageSpecificInfo.richContentRO	object	Rich content related to the reward, such as HTML or multimedia, enabled for display purposes. Use to provide formatted text.
richContentRO.content	string	The HTML-formatted rich text content.
richContentRO.isEnabled	boolean	Indicates whether the rich text content is enabled. Possible Values: `true` or `false`
defaultValue	string	Default value if rich text content is not mapped to the reward. Required if `isMandatory` is set to `true`
vendorId	Integer	Retrieves the rewards associated with a specific vendor.
redemptionType	Integer	Retrieves rewards based on their redemption type. Possible values: `GAMES, AUCTION, CART_PROMOTION, CASH_WALLET, VENDOR_ONLY_REWARD, VOUCHER, CASH_BACK, INTOUCH_REWARD, PHYSICAL_REWARD, CHARITY, MILES, GIFT_CARD, SWEEPSTAKES, VENDOR_INTOUCH_REWARD, CARD_DISC`. Multiple redemptionType values can be filtered using comma (,).

{
    "status": [
        {
            "success": true,
            "code": 200,
            "message": "Reward issue transactions details fetched successfully"
        }
    ],
    "data": {
        "rewardTransactionId": "94044",
        "customerId": 423931087,
        "orgId": 4000036,
        "rewardIssueRefId": "Transaction-1716621508000",
        "rewardTransactionDate": 1743528316000,
        "status": {
            "success": true,
            "code": 200,
            "message": "Reward issued successfully"
        },
        "quantity": 5,
        "requestedQuantity": 5,
        "groupRedemption": false,
        "rewardDetails": {
            "rewardId": 38879,
            "languageCode": "en",
            "name": " INTOUCH Enabled EN",
            "description": "Description EN",
            "groups": [],
            "imageId": "EXDR12987U",
            "imageUrl": "https://s3.us-west-2.amazonaws.com/devenv-crm-solutionsvannnld9gg/marvel_automation/EXDR12987U?X-Amz-Security-Token=IQoJb3JpZ2luX2VjEO%2F%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEaCXVzLXdlc3QtMiJGMEQCIDwpr%2FOgnDL192RMiujWeKSoQMAr4zTRpQbi0m0%2F%2BjJzAiB6BqPYE9rTP%2By3jtKNSlzkooZJnga%2BoOCHxkw3j0d8qirOAgiI%2F%2F%2F%2F%2F%2F%2F%2F%2F%2F8BEAUaDDQ4NjQ1Njk4NjI2NiIMPVAwU9vBR8iQdFLtKqICRVh%2Bi7IQUjBVICNZy%2B%2B9x2HMkTgpGvZqBabeB%2FXe8i%2BhMEe%2F6YfUF3VFs%2FG0LXPdQLx82N7EH5%2B4ypCzP3%2BaTCRix7cYLRDxSa%2BgBO2mOHF2ZsC4S5Gk8Izbj7e0y7rMb%2BJ%2Ffd7UT%2FOeowYKo2gsHk3JB90DJr5zbXRjGjhVC8X19JZ%2BSm%2F68AKy15JnKFpLbHsDfXVicR088Xr7DBeQIP19hMNZDTdzheYYbjM6nQYpaCDVTJmItSkcHBsZohwNJqolt9PreCkyY16WN7g5Sogal%2FeNcS%2FqUAT9PEVHacTWdz4T1360Gfr8xHtz2IQoxlOzNR0di9PZFLIY4JVX%2BiBEDNWVzQnGNbtnEU5a%2BtLvLIUkTN76y3F3uSY9llsP75Awq%2FLBwAY6ngHRJdISAJ3mqfjfAbUGrHnMLR5YeQI%2BrusQTGqW%2BK4kwF2Ty2m80IakeuzpYWmHOQ8FwL7kOtHI02ugrxZqDhxw6jXKKkrU2rUnTUNaiGB6pN3qmZ17FUuqI8Yy0S1DxlekB7lKbL5fasuCN6FoO%2FJR2Q%2B0i2MAu4Xh0zcSmPcgmHN74LtBZ%2Fbn9%2Fq8xHwXMcY8rXJuoUBZyoPvF%2FeBqw%3D%3D&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20250429T070059Z&X-Amz-SignedHeaders=host&X-Amz-Expires=3599&X-Amz-Credential=ASIAXCQYYRKNLMTLQEB3%2F20250429%2Fus-west-2%2Fs3%2Faws4_request&X-Amz-Signature=2fff47e7e6a578849605a791bb9907c8e38d3796349b180483ff839d5241ddc8",
            "intouchPoints": 1,
            "redemptionType": "MILES",
            "vendorName": "test002",
            "vendorId": 38,
            "vendorRedemptionId": 2386,
            "vendorRedemptionName": "VENDOR REDEMPTION-Postman_Test",
            "images": [],
            "videos": []
        },
        "pointsRedemption": {
            "redeemedPoints": 5,
            "vendorName": "Points001",
            "pointsRedemptionRefId": "5kq5uP",
            "pointsRedemptionRefIds": [
                "5kq5uP"
            ],
            "status": {
                "success": true,
                "code": 200,
                "message": "Points redeemed successfully."
            },
            "vendorId": 47
        },
        "redemptionDetails": {
            "redemptionType": "MILES",
            "totalRedemptionValue": null
        },
        "vouchers": [],
        "vendorRewards": {
            "rewards": [
                {
                    "json": "{\"voucher\": \"1534699\", \"pointsRedeemed\": \"5\"}"
                },
                {
                    "json": "{\"voucher\": \"1534700\", \"pointsRedeemed\": \"5\"}"
                },
                {
                    "json": "{\"voucher\": \"1534701\", \"pointsRedeemed\": \"5\"}"
                },
                {
                    "json": "{\"voucher\": \"1534702\", \"pointsRedeemed\": \"5\"}"
                },
                {
                    "json": "{\"voucher\": \"1534703\", \"pointsRedeemed\": \"5\"}"
                }
            ]
        },
        "customFields": {
            "CF1_FALLBACK_1": "CF1_DV",
            "CF2_FALLBACK_1": "CF2_DV"
        },
        "richContentRO": {
            "RC__2": {
                "content": "RC__2_DV",
                "isEnabled": true
            },
            "RC__1": {
                "content": "RC__1_DV",
                "isEnabled": true
            }
        },
        "ownerId": "",
        "eventDateTime": "2025-04-01T17:25:16Z",
        "issueDateTime": "2025-04-01T17:25:16Z"
    }
}

{
    "status": [
        {
            "success": true,
            "code": 200,
            "message": "Reward issue transactions details fetched successfully"
        }
    ],
    "data": {
        "rewardTransactionId": "17337",
        "rewardIssueRefId": "transactionNumber",
        "rewardTransactionDate": 1709715033000,
        "status": {
            "success": true,
            "code": 200,
            "message": "Reward issued successfully"
        },
        "quantity": 1,
        "groupRedemption": false,
        "rewardDetails": {
            "rewardId": 6834,
            "languageCode": "en",
            "name": " INTOUCH Enabled",
            "description": "Description",
            "imageId": "EXDR12987U",
            "imageUrl": "https://s3.us-west-2.amazonaws.com/devenv-crm-solutionsvannnld9gg/marvel_automation/EXDR12987U?X-Amz-Security-Token=FwoGZXIvYXdzELr%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEaDDP8T9uN3cAstrAKoyLcAcNt9HvLcn79YTO%2F0glMCtFy1d6wnZiNGBvp%2Ff3vSltITx7OfgQsbqGtn7DKigqaWAjvnbVWNuNqnDzjzpX1FrSi1rLMnsgCZft3iFKTm3hlhzWlzLz5vR8cFQT6zfSHBy21%2FmxihnYpezB4Lv3qmy%2B84YWo1m95XPHCzvI3Sm%2B2PjtDgHhUchz3u1kL1v%2Bet2ZXsrh2Ohr4L3D5gisp35DVA4DzbWaaciOyJaA2cn37atfcuoQp4zgmBLQ8d%2FfssP5DAhzjZaoQwWBuBNirWKNA%2FQvEG0cThifoIXwonNqgrwYyLY1rvytALzqJdLGfupaZmTIK3kBoOniOjE94ywZBz1MNF7LeEWLHWb%2BLJ18ziw%3D%3D&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20240306T085348Z&X-Amz-SignedHeaders=host&X-Amz-Expires=3600&X-Amz-Credential=ASIAXCQYYRKNPPABXCPZ%2F20240306%2Fus-west-2%2Fs3%2Faws4_request&X-Amz-Signature=60b44f05b120b061bfaeca7233d610c8221daafdaa6fc9d134b3920afb1d95f3",
            "intouchPoints": 1,
            "intouchSeriesId": "1135336",
            "redemptionType": "INTOUCH_REWARD",
            "vendorName": null,
            "vendorId": null,
            "vendorRedemptionId": null,
            "vendorRedemptionName": null,
            "images": [],
            "videos": []
        },
        "pointsRedemption": {
            "redeemedPoints": 1,
            "vendorName": "Points vendor_1",
            "referenceId": null,
            "pointsRedemptionRefId": "0rjghc",
            "status": {
                "success": true,
                "code": 200,
                "message": "Points redeemed successfully."
            },
            "stageReferenceId": null,
            "vendorId": null,
            "requestBody": null,
            "responseBody": null,
            "headers": null
        },
        "pointsRedemptionCheck": null,
        "issueReward": null,
        "revokeReward": null,
        "constraintsCheck": null,
        "catalogPromotions": null,
        "appliedPromotions": null,
        "vouchers": [
            {
                "code": "XS35QH1HA1OFHP269NZ0H0UCIZSY7S22F2DMP",
                "revenueDetails": {
                    "brandCommission": 1.00,
                    "capillaryCommission": 0.00,
                    "affiliateCommission": 1.20,
                    "endCustomerCommission": 1.30
                }
            }
        ],
        "promotions": null,
        "customFields": {
            "0a17": "defaultValue",
            "2d8a": "defaultValue",
        },
        "ownerType": null,
        "ownerId": "",
        "groupName": null,
        "groupRank": null,
        "rewardRank": null
    }
}

{
    "status": [
        {
            "success": true,
            "code": 200,
            "message": "Reward issue transactions details fetched successfully"
        }
    ],
    "data": {
        "rewardTransactionId": "338926",
        "customerId": 564488660,
        "orgId": 100737,
        "rewardIssueRefId": "transactionNumber",
        "rewardTransactionDate": 1739180128000,
        "status": {
            "success": true,
            "code": 200,
            "message": "Reward issued successfully"
        },
        "quantity": 1,
        "requestedQuantity": 1,
        "groupRedemption": false,
        "rewardDetails": {
            "rewardId": 313501,
            "languageCode": "en",
            "name": " INTOUCH Enabled",
            "description": "Description",
            "groups": [],
            "imageId": "EXDR12987U",
            "imageUrl": "https://s3.eu-west-1.amazonaws.com/eucrm-solutions/DOCDEMO/EXDR12987U?X-Amz-Security-Token=IQoJb3JpZ2luX2VjEOX%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEaCWV1LXdlc3QtMSJHMEUCIC8Xs6yX8y6blmci0kZQDe2tqRbrSW6Rcry4po63zWjzAiEA%2F8WeX2dFC%2BXx3JtDsR%2Fp0JPAPHu6eWR5C%2BGFDqjt3uIqvgII%2Fv%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FARAAGgw1MDI4MTI3NzkyNjciDO5Ey0oIbicQGNC6gyqSAjD%2B49V4wIjNaXnNQkKI%2FBmNSrk2FapUFU0FJIjeM3kmluN3pXF0bae%2BTZzZ4jJrEU%2FoJRKEI7o4htcWLyTE4BQnWjqDOw1PfQIgm86LJwzYsBQYXd%2FzlRAbQox4lUOd7jtab1WzNe0%2F%2FCZLHZukfu6Senf1xxF0FZ2unvGhZgTa78nuZ3M5AYkFCchZDTJfX0zZ0q0gBty1Jk3JR%2BsP%2Fso8t8i5lTegz05NGN%2F8fWqKuFwxqh3MdcjntEtRCZEYHRf2DV7NLk9hlxq0F%2BXlEgye4IjNkfQWO7h2LZQI9yRsknLaQLcSSKEwdnd90IAVieXq6d%2FiE2aOcB9HbbTXuQH06AHgzTrDi2JTQ0%2F61%2B%2FBdBowl%2Fe1vQY6nQFElWN4x9QnjC0xTX5Unq2ORocyPEpfuWdeejGz2GnzpQ7i95ylmK7XMW8pt2ZM%2Bi%2FyqkH1ty02Taib0fdUzGlbKE1MmzRjGCfV4x8FLov0L82qSEKLB%2FmHl1IL25CJxUGIRaxpf2KCYxRG%2BxxFHNwmx05TpfJfITUhuex%2FFEzD6CBCZhajymLDvDa0%2Fa%2B7Nt%2BK%2BSv5xSbJC8xRZ10E&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20250213T045655Z&X-Amz-SignedHeaders=host&X-Amz-Expires=3599&X-Amz-Credential=ASIAXKEP2EMBY2B2CPB3%2F20250213%2Feu-west-1%2Fs3%2Faws4_request&X-Amz-Signature=00b61012b33ca16ec7c967941ad527a4a4dd3828a6756818f839f9d2904edb3b",
            "intouchPoints": 0,
            "redemptionType": "PHYSICAL_REWARD",
            "images": [
                {
                    "name": "imageName",
                    "altText": "product picture",
                    "id": null,
                    "url": "mypic.com",
                    "isExternal": true
                }
            ],
            "videos": [
                {
                    "name": "videoName",
                    "altText": "product picture",
                    "id": null,
                    "url": "mypic.com",
                    "isExternal": true
                }
            ]
        },
        "pointsRedemption": {
            "redeemedPoints": 0,
            "pointsRedemptionRefIds": [
                null
            ],
            "status": {
                "success": true,
                "code": 200,
                "message": "Points redeemed successfully."
            }
        },
        "redemptionDetails": {
            "redemptionType": "PHYSICAL_REWARD",
            "totalRedemptionValue": null
        },
        "vouchers": [],
        "vendorRewards": {
            "rewards": [
                {
                    "json": "{}"
                }
            ]
        },
        "ownerId": ""
    }
}

{
    "status": [
        {
            "success": true,
            "code": 200,
            "message": "Reward issue transactions details fetched successfully"
        }
    ],
    "data": {
        "rewardTransactionId": "927488",
        "customerId": 345635195,
        "orgId": 50339,
        "rewardIssueRefId": "1718950196",
        "rewardTransactionDate": 1747372097000,
        "status": {
            "success": true,
            "code": 200,
            "message": "Reward issued successfully"
        },
        "quantity": 1,
        "requestedQuantity": 1,
        "groupRedemption": false,
        "rewardDetails": {
            "rewardId": 139831,
            "languageCode": "en",
            "name": "english rewardName",
            "description": "hello",
            "groups": [],
            "imageId": "EXDR12987U",
            "imageUrl": "https://s3.amazonaws.com/crm-staging-new-solutions/AutomationBrandMarvel/EXDR12987U?X-Amz-Security-Token=IQoJb3JpZ2luX2VjEJH%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEaCXVzLWVhc3QtMSJHMEUCIQCIKtw%2BXC2TqRzite7DiaPtyN7p9934t66wn0xrNmDdLQIgWH7wtldcDVFMlTeA%2FH4GflOD3DNzGWmWKlRn49B0ce8qvwIIWhAFGgw0ODY0NTY5ODYyNjYiDM40FhBLlqqH%2FGFYbyqcAjhc5mR%2Fy%2B6e3wJPjC7lOa9uZq8irxGO3arNg%2FzSE1d2%2BSC0jYcfDNXBxqj%2Bl3YisF1mvLb8VgHs%2B%2BRPivnY2eazmqD066%2BYc4euOTSPtW3EcOgO4%2F4lG0FwLyxC%2BaV95%2BaY%2FMyU%2F%2Fj2cKisPSSbygnAJy8FvQQTjnbTJW1gaICAl4DVzj7OX4Va3gY7qG62JVj%2FEbT3KZzkz1NxAcDKCn1Fhtye7qkuRy4MuJak7FBrlzpWdhYCMQqUe1%2F%2BM92ojPt69tydhwP9fpAla3ra%2BGqlgeG7V8vD5YBetPWU2%2Fil1yA14nAL4kC53JVG%2BG293yJ1dKTsiOhU5DT5G%2F0WO53cX0Gbhgoimlfi7ftIhDoOQsqq92Pa9QQhp3AtMMLs1cEGOp0B4U67C6hM%2Fz44qEWwJv9H7cJVzAelJbFpcfOTBkzip9CMh2KYRu4wT4JugEj63Zz3%2FrcLcTEIKgO%2Fp6vYWgJ%2B9Ku7uLVFToTifX9LnfV6XiVOrfd29HG9Rb7MeQ44qGmsz6DWlQP11Noz4TeXD0HyaxMznFAluKxxDPJipw1mVKkNM1OTOXHUfv08tBhB8IGeiq03k8xJeKpzEn%2BNmw%3D%3D&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20250527T082522Z&X-Amz-SignedHeaders=host&X-Amz-Expires=3600&X-Amz-Credential=ASIAXCQYYRKNPEDLZPZL%2F20250527%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Signature=0e8acc31cb787690f2cd746cf2421ed7be74aa7f947600fe826d65e8d4cc7fc7",
            "intouchPoints": 0,
            "intouchSeriesId": "96303",
            "redemptionType": "INTOUCH_REWARD",
            "images": [],
            "videos": []
        },
        "pointsRedemption": {
            "redeemedPoints": 0,
            "vendorName": "test004",
            "pointsRedemptionRefIds": [
                null
            ],
            "status": {
                "success": true,
                "code": 200,
                "message": "Points redeemed successfully."
            },
            "vendorId": 37
        },
        "redemptionDetails": {
            "redemptionType": "INTOUCH_REWARD",
            "totalRedemptionValue": null
        },
        "vouchers": [
            {
                "code": "UPPERlower003",
                "codeExpiry": "2025-06-15 00:00:00",
                "codeExpiryDateTime": "2025-06-15T00:00:00Z",
                "redemptionDetails": {
                    "redemptionType": "INTOUCH_REWARD",
                    "redemptionValue": null
                }
            }
        ],
        "vendorRewards": {
            "rewards": []
        },
        "customFields": {
            "CF1_451fda2c2025-05-26 21:02:59.928852": "defaultValue_1",
            "CF2_3a9ec2332025-05-26 21:02:59.928866": "defaultValue_2"
        },
        "richContentRO": {
            "ea3aa7c12025-05-27 13:55:15.791334": {
                "content": "<p>We know that January is a time when lots of us start to plan for our next holiday, giving us something to look forward to at the start of the year.&nbsp;</p>\\\\n<p>With that in mind, we'd like to introduce Santander Boosts members to The World Online, a&nbsp;private travel platform with 24/7 access to special rates and curated deals.&nbsp;</p>\\\\n<p>",
                "isEnabled": true
            },
            "b4a8723f2025-05-27 13:55:15.791359": {
                "content": "<ul>\r\n<li>Santander Boosts may include links to third-party content from participating retailers or promoters. We are not responsible for this content or any additional information they capture or seek, and links may not always work or be available.</li>\r\n<li>Access to the The World Online is exclusively available to Santander Boosts members that are a minimum of 18 years of age.</li>\r\n<li>Inventory is subject to availability.</li>\r\n<li>Santander Boosts members can view booking confirmation details, including cancellations. To do this, Santander Boosts members can find the offer under the 'Activated' tab in the 'My Offers' section of the navigation menu in Santander Boosts. Then click the 'Book and manage travel' button associated with the offer. This will redirect you to The World Online site, where you can click on the 'My Account' icon then click on 'Purchases' to View existing bookings.</li>",
                "isEnabled": true
            }
        },
        "ownerId": "",
        "eventDateTime": "2025-05-16T05:08:17Z",
        "issueDateTime": "2025-05-16T05:08:17Z"
    }
}

Error codes

Error Code	Description
6004	Reward not found or disabled

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