To include rich text content metadata in a reward, use the richContentRO field in the languageSpecificInfo section of the reward creation API. The content field can contain HTML-formatted text, and the isEnabled field indicates whether the rich text content is active.

📘

Note

• The system validates rich content to ensure it does not exceed character limits (50,000 characters) and does not contain invalid HTML tags (e.g., JavaScript tags).
• Rich content can be marked as isDefault or isActive, allowing for default content to be used when no specific content is provided, and active content to be displayed to users.
• When the isMandatory field is set to true for rich text content, and no specific rich text content is mapped to the reward, the system will automatically use the default value defined for the rich text content.

Use Case

Rich text content allows brands to include HTML-formatted text in rewards, enabling personalized and visually appealing descriptions, terms, or additional information. This is particularly useful for:

• Detailed Reward Descriptions: Provide in-depth information about the reward, including benefits, usage instructions, or promotional details.
• Custom Terms and Conditions: Display formatted terms and conditions directly within the reward.
• Dynamic Content: Use HTML tags like <strong>, <em>, and <p> to highlight important information and present reward details in a clear, structured format.

Adding Rich Text Content to reward

Use the richContentRO field within the languageSpecificInfo section of the reward creation API to map rich text content to specific languages.

{
    "name": "rewardrctesting",
    "description": "testreward1",
    "startTime": "2025-09-26T20:00:00Z",
    "endTime": "2026-10-31T11:59:30Z",
    "type": "VOUCHER",
    "brandId": "61",
    "enabled": true,
    "intouchPoints": 500,
    "categories": [229],
    "redemptionType": "INTOUCH_REWARD",
    "intouchSeriesId": "301233",
    "geography": [],
    "languageSpecificInfo": [
        {
            "languageCode": "en",
            "name": "jogoldnamechange check",
            "description": "testreward1",
            "enabled": true,
            "cardSeries": 123,
            "richContentRO": {
                "Testing-richtestcontent": {
                    "content": "hello this is rich content test",
                    "isEnabled": true
                }
            }
        }
    ],
    "isactive": true
}

Request body parameters