get
https://{host}/api_gateway/v2/audits
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This API allows you to retrieve audit logs for specific entities. The API provides detailed records of actions and events associated with the chosen entity. Currently, CUSTOMER and CARD entities are supported.
[!IMPORTANT]
Audit logs for custom field changes are only generated when updates are performed using the V2 API. Updates made via the V1.1 API do not trigger audit log entries for custom fields, even if audit logging is enabled.
For an overview on our APIs and for hands-on testing, refer to API overview and Make your first API call documentation.
Prerequisites
- Basic or OAuth credentials
- For custom and extended fields, make sure that the audit log trial for the entity is enabled. For more information, refer to the documentation on Setting up Entities and Fields.
- Access to the Behavioural events access group. For information on access groups, refer to the access group documentation.
[!NOTE]
Audit logs for custom field changes are only generated when updates are performed using the V2 API. Updates made via the V1.1 API do not generate audit log entries for custom fields, regardless of audit log configuration.
API features
| Feature | Availability/Info |
|---|---|
| Pagination | Yes |
API endpoint example
https://eu.api.capillarytech.com/api_gateway/v2/audits?entityType=CUSTOMER&entityId=98662653&source=INSTORE
Request query parameters
Parameter (Parameters marked with | Type | Description |
|---|---|---|
| entityType* | enum | The type of entity for which you want to fetch audit logs. Supported values: CUSTOMER, CARD. |
| entityId* | Long | The unique identifier corresponding to the entity. |
| source | String | The source of the entity. For example, INSTORE, FACEBOOK, etc. |
| limit | int | The number of results you wish to retrieve. Default value: 10. |
| pageNo | int | The page number, indicating which page of results to retrieve. Default value: 0. |
| sortBy | String | The field by which results should be sorted. Default value: autoUpdateTime. |
| sortOrder | enum | The order in which results should be sorted. Supported values: ASC, DESC. |
| startDate | String | The start date of the date range. Example: 2022-08-18 12:00:00. |
| endDate | String | The end date of the date range. Example: 2022-08-18 12:00:00. |
| referenceType | Enum | Reference type. The supported values are Identifier, StandardField, ExtendedField, CustomField, CustomerStatus, CardStatus, SubscriptionStatus, CustomerMerge, CardCustomField, CommChannel, CardExtendedField. For Extended fields and Custom fields, audit logging is allowed for a maximum of 5 fields each. |
| referenceValue | String | Value for the selected reference type. |
| includeUserContext | Boolean | Enter true to retrieve user context details, such as entity type, entity ID, entity source, and entity source ID. These context details are added when an entity is created or updated ( customer addition and update), providing information about the user who made the changes. The user context header information is supported in the following APIs: V1 and V2 Customer Add APIs and V1 and V2 Customer Update APIs. |
Response parameters
{
"data": [
{
"updatedByUser": null,
"updatedBy": 75083604,
"orgId": 100458,
"entityType": "CUSTOMER",
"entityId": 98662653,
"createdOn": 1700733054030,
"requestId": "25b7780ed479ce80cd95326bcd2a3d91",
"till": null,
"store": null,
"userContextDetails": null,
"victimUserDetails": null,
"survivorUserDetails": null,
"source": "INSTORE",
"updatedByMode": "API",
"autoUpdateTime": 1700733053872,
"events": [
{
"eventType": "Identifiers",
"updatedField": "cardnumber",
"additionalFields": {
"previousValue": "NA",
"currentValue": "DIWALI000000001620232"
},
"associateEntities": null
}
]
},
{
"updatedByUser": null,
"updatedBy": 75070896,
"orgId": 100458,
"entityType": "CUSTOMER",
"entityId": 98662653,
"createdOn": 1695899825615,
"requestId": "2b47b859fa4e0d692b0cac7a200ef9cc",
"till": null,
"store": null,
"userContextDetails": null,
"victimUserDetails": null,
"survivorUserDetails": null,
"source": "INSTORE",
"updatedByMode": "API",
"autoUpdateTime": 1695899825494,
"events": [
{
"eventType": "Identifiers",
"updatedField": "mobile",
"additionalFields": {
"previousValue": "9876543210",
"currentValue": "9976543210"
},
"associateEntities": null
}
]
},
{
"updatedByUser": null,
"updatedBy": 75083604,
"orgId": 100458,
"entityType": "CUSTOMER",
"entityId": 98662653,
"createdOn": 1689238507261,
"requestId": "a272b65e26901f2d2959068543cfb509",
"till": null,
"store": null,
"userContextDetails": null,
"victimUserDetails": null,
"survivorUserDetails": null,
"source": "INSTORE",
"updatedByMode": "API",
"autoUpdateTime": 1689238507163,
"events": [
{
"eventType": "Identifiers",
"updatedField": "mobile",
"additionalFields": {
"previousValue": "9353995212",
"currentValue": "9988771155"
},
"associateEntities": null
}
]
},
{
"updatedByUser": null,
"updatedBy": 75083604,
"orgId": 100458,
"entityType": "CUSTOMER",
"entityId": 98662653,
"createdOn": 1689238436465,
"requestId": "020cf7e0f9827af77f22f6e7833dd0e4",
"till": null,
"store": null,
"userContextDetails": null,
"victimUserDetails": null,
"survivorUserDetails": null,
"source": "INSTORE",
"updatedByMode": "API",
"autoUpdateTime": 1689238436360,
"events": [
{
"eventType": "Identifiers",
"updatedField": "mobile",
"additionalFields": {
"previousValue": "9988776655",
"currentValue": "9988776652"
},
"associateEntities": null
}
]
},
{
"updatedByUser": null,
"updatedBy": 75083604,
"orgId": 100458,
"entityType": "CUSTOMER",
"entityId": 98662653,
"createdOn": 1688374431078,
"requestId": "4bfddb9d-8f0f-4535-8c9e-d72a1922a2f2",
"till": null,
"store": null,
"userContextDetails": null,
"victimUserDetails": null,
"survivorUserDetails": null,
"source": "INSTORE",
"updatedByMode": "API",
"autoUpdateTime": 1688374430917,
"events": [
{
"eventType": "Identifiers",
"updatedField": "cardnumber",
"additionalFields": {
"previousValue": "NA",
"currentValue": "GOLD400000000000011162020"
},
"associateEntities": null
}
]
},
{
"updatedByUser": null,
"updatedBy": 75083604,
"orgId": 100458,
"entityType": "CUSTOMER",
"entityId": 98662653,
"createdOn": 1687954900362,
"requestId": "91a3cfc4b2bbcb9426bbfb51966b6549",
"till": null,
"store": null,
"userContextDetails": null,
"victimUserDetails": null,
"survivorUserDetails": null,
"source": "INSTORE",
"updatedByMode": "API",
"autoUpdateTime": 1687954900155,
"events": [
{
"eventType": "Identifiers",
"updatedField": "cardnumber",
"additionalFields": {
"previousValue": "NA",
"currentValue": "BUK0000044849PR"
},
"associateEntities": null
}
]
},
{
"updatedByUser": null,
"updatedBy": 75036445,
"orgId": 100458,
"entityType": "CUSTOMER",
"entityId": 98662653,
"createdOn": 1670992526580,
"requestId": "2e8a8897bc351889b17d45b6d10feec5",
"till": null,
"store": null,
"userContextDetails": null,
"victimUserDetails": null,
"survivorUserDetails": null,
"source": "INSTORE",
"updatedByMode": "API",
"autoUpdateTime": 1670992526552,
"events": [
{
"eventType": "Identifiers",
"updatedField": "email",
"additionalFields": {
"previousValue": "NA",
"currentValue": "[email protected]"
},
"associateEntities": null
}
]
}
],
"pagination": {
"totalElements": 7,
"totalPages": 1,
"numberOfElements": 7,
"number": 0
}
}{
"data": [
{
"updatedByUser": null,
"updatedBy": 75083604,
"orgId": 100458,
"entityType": "CARD",
"entityId": 648089,
"createdOn": 1687954900309,
"requestId": "91a3cfc4b2bbcb9426bbfb51966b6549",
"till": null,
"store": null,
"userContextDetails": null,
"victimUserDetails": null,
"survivorUserDetails": null,
"source": null,
"updatedByMode": "API",
"autoUpdateTime": 1687954900305,
"events": [
{
"eventType": "Card Status",
"updatedField": "CardStatus",
"additionalFields": {
"previousLabelId": "26",
"previousValue": "NOT_ISSUED",
"currentValue": "ACTIVE",
"currentLabelId": "15"
},
"associateEntities": [
{
"entityType": "CUSTOMER",
"entityId": 98662653
}
]
}
]
},
{
"updatedByUser": null,
"updatedBy": 75083604,
"orgId": 100458,
"entityType": "CARD",
"entityId": 648089,
"createdOn": 1687954899985,
"requestId": "91a3cfc4b2bbcb9426bbfb51966b6549",
"till": null,
"store": null,
"userContextDetails": null,
"victimUserDetails": null,
"survivorUserDetails": null,
"source": null,
"updatedByMode": "API",
"autoUpdateTime": 1687954899980,
"events": [
{
"eventType": "Card Status",
"updatedField": "CardStatus",
"additionalFields": {
"labelId": "26",
"value": "NOT_ISSUED"
},
"associateEntities": [
{
"entityType": null,
"entityId": null
}
]
}
]
}
],
"pagination": {
"totalElements": 2,
"totalPages": 1,
"numberOfElements": 2,
"number": 0
}
}{
"data": [
{
"updatedByUser": null,
"updatedBy": 75015489,
"orgId": 100458,
"entityType": "CUSTOMER",
"entityId": 98662653,
"createdOn": 1712905980709,
"requestId": "c6d0e3f2c8f0fe7d661bbd8725bd6511",
"till": null,
"store": null,
"userContextDetails": {
"entityType": "INTOUCH_ADMIN_USER",
"entityId": "75015489",
"entitySource": "MEMBER_CARE",
"entitySourceId": "Achyuthanandan S"
},
"victimUserDetails": null,
"survivorUserDetails": null,
"source": null,
"updatedByMode": "MEMBER_CARE",
"autoUpdateTime": 1712905980699,
"events": [
{
"eventType": "Customer Status",
"updatedField": "CustomerStatus",
"additionalFields": {
"previousLabelId": "54",
"previousValue": "ACTIVE",
"currentValue": "ACTIVE",
"currentLabelId": "55"
},
"associateEntities": null
}
]
},
{
"updatedByUser": null,
"updatedBy": 75015489,
"orgId": 100458,
"entityType": "CUSTOMER",
"entityId": 98662653,
"createdOn": 1710786713416,
"requestId": "98b57fd658b0f809a9d73dbc5fb2f6d8",
"till": null,
"store": null,
"userContextDetails": {
"entityType": "INTOUCH_ADMIN_USER",
"entityId": "75015489",
"entitySource": "MEMBER_CARE",
"entitySourceId": "Achyuthanandan S"
},
"victimUserDetails": null,
"survivorUserDetails": null,
"source": null,
"updatedByMode": "MEMBER_CARE",
"autoUpdateTime": 1710786713406,
"events": [
{
"eventType": "Customer Status",
"updatedField": "CustomerStatus",
"additionalFields": {
"previousLabelId": "53",
"previousValue": "ACTIVE",
"currentValue": "ACTIVE",
"currentLabelId": "54"
},
"associateEntities": null
}
]
},
{
"updatedByUser": null,
"updatedBy": -1,
"orgId": 100458,
"entityType": "CUSTOMER",
"entityId": 98662653,
"createdOn": 1707818830968,
"requestId": "066f3c2dff93088391f8bdbb79c181c3",
"till": null,
"store": null,
"userContextDetails": {
"entityType": "INTOUCH_ADMIN_USER",
"entityId": "75051426",
"entitySource": "MEMBER_CARE",
"entitySourceId": "Manjunath Muniraju"
},
"victimUserDetails": null,
"survivorUserDetails": null,
"source": null,
"updatedByMode": "MEMBER_CARE",
"autoUpdateTime": 1707818830961,
"events": [
{
"eventType": "Subscription Status",
"updatedField": "SubscriptionStatus",
"additionalFields": {
"org_source_id": "399",
"communication_channel_type": "EMAIL",
"ou_id": "-1",
"communication_channel_id": "2",
"priority": "TRANS",
"org_source": "WEB_ENGAGE",
"previousValue": "NA",
"currentValue": "OPTIN"
},
"associateEntities": null
}
]
},
{
"updatedByUser": null,
"updatedBy": -1,
"orgId": 100458,
"entityType": "CUSTOMER",
"entityId": 98662653,
"createdOn": 1707818753870,
"requestId": "6ea830a9020f6a2b6eb587094cac0a98",
"till": null,
"store": null,
"userContextDetails": {
"entityType": "INTOUCH_ADMIN_USER",
"entityId": "75051426",
"entitySource": "MEMBER_CARE",
"entitySourceId": "Manjunath Muniraju"
},
"victimUserDetails": null,
"survivorUserDetails": null,
"source": null,
"updatedByMode": "MEMBER_CARE",
"autoUpdateTime": 1707818753850,
"events": [
{
"eventType": "Subscription Status",
"updatedField": "SubscriptionStatus",
"additionalFields": {
"org_source_id": "399",
"communication_channel_type": "ANDROID",
"ou_id": "-1",
"communication_channel_id": "5",
"priority": "BULK",
"org_source": "WEB_ENGAGE",
"previousValue": "NA",
"currentValue": "OPTIN"
},
"associateEntities": null
},
{
"eventType": "Subscription Status",
"updatedField": "SubscriptionStatus",
"additionalFields": {
"org_source_id": "399",
"communication_channel_type": "ANDROID",
"ou_id": "-1",
"communication_channel_id": "5",
"priority": "TRANS",
"org_source": "WEB_ENGAGE",
"previousValue": "NA",
"currentValue": "OPTIN"
},
"associateEntities": null
}
]
},
{
"updatedByUser": null,
"updatedBy": -1,
"orgId": 100458,
"entityType": "CUSTOMER",
"entityId": 98662653,
"createdOn": 1707154694475,
"requestId": "39cdcea9b27c26fc3990729f880e0565",
"till": null,
"store": null,
"userContextDetails": {
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"entitySource": null,
"entitySourceId": null
},
"victimUserDetails": null,
"survivorUserDetails": null,
"source": null,
"updatedByMode": "API",
"autoUpdateTime": 1707154694464,
"events": [
{
"eventType": "Subscription Status",
"updatedField": "SubscriptionStatus",
"additionalFields": {
"org_source_id": "-1",
"communication_channel_type": "EMAIL",
"ou_id": "-1",
"communication_channel_id": "2",
"priority": "TRANS",
"org_source": "INSTORE",
"previousValue": "OPTIN",
"currentValue": "OPTOUT"
},
"associateEntities": null
}
]
},
{
"updatedByUser": null,
"updatedBy": 75015489,
"orgId": 100458,
"entityType": "CUSTOMER",
"entityId": 98662653,
"createdOn": 1703169765680,
"requestId": "6aee6bf96d98c776591acb7c2d7d8a57",
"till": null,
"store": null,
"userContextDetails": {
"entityType": null,
"entityId": null,
"entitySource": null,
"entitySourceId": null
},
"victimUserDetails": null,
"survivorUserDetails": null,
"source": "MOBILE_APP",
"updatedByMode": "API",
"autoUpdateTime": 1703169765526,
"events": [
{
"eventType": "Identifiers",
"updatedField": "cardnumber",
"additionalFields": {
"previousValue": "NA",
"currentValue": "DIWALI000000009020232"
},
"associateEntities": null
}
]
},
{
"updatedByUser": null,
"updatedBy": 75046492,
"orgId": 100458,
"entityType": "CUSTOMER",
"entityId": 98662653,
"createdOn": 1701771489122,
"requestId": "e250a1bc0543b223f69005df7d335841",
"till": null,
"store": null,
"userContextDetails": {
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"entityId": null,
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"entitySourceId": null
},
"victimUserDetails": null,
"survivorUserDetails": null,
"source": "MAPP_SDK",
"updatedByMode": "API",
"autoUpdateTime": 1701771489120,
"events": [
{
"eventType": "Communication Channels",
"updatedField": "ios",
"additionalFields": {
"previousValue": "flzH44TBxkXLn3YOCInTIn:APA91bF5GOoTKTWMqyNH0m68rTefMOkMPPhuZtP0VjIYIVb-t6NndsTS6_7eUU-reXC_ra23mBjSxlt6jAlQw6paC2-am51WP8c2zSlLzaboZwtcR5CUP39Fa747m4U_aaq4hVebSLrc",
"currentValue": "dsjHnA-CjUqtj_UxKTLuXT:APA91bHSLlqOMzQel3OGpgOdLpu49G_7iN-5mIgWg9U2h4Wt2IY11qhY9iRNilH1j1jIANshMBneJdXriiO-1QRMBOLKglcl8hcis0xITXjH7tkYhdC-FzQzEk9wYG7O-sIcf3aFSLqo"
},
"associateEntities": null
}
]
}
],
"pagination": {
"totalElements": 52,
"totalPages": 6,
"numberOfElements": 10,
"number": 0
}
}{
"data": [
{
"updatedByUser": null,
"updatedBy": 75036445,
"orgId": 100458,
"entityType": "CUSTOMER",
"entityId": 98662653,
"createdOn": 1680783476574,
"requestId": "c325afad-d4d5-48b3-a7a5-3658a88a0e1e",
"till": null,
"store": null,
"userContextDetails": null,
"victimUserDetails": null,
"survivorUserDetails": null,
"source": "instore",
"updatedByMode": "API",
"autoUpdateTime": 1680783476566,
"events": [
{
"eventType": "Standard Fields",
"updatedField": "LastName",
"additionalFields": {
"previousValue": "V",
"currentValue": "Vatsal"
},
"associateEntities": null
}
]
}
],
"pagination": {
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"number": 0
}
}{
"data": [
{
"updatedByUser": null,
"updatedBy": 75015489,
"orgId": 100458,
"entityType": "CUSTOMER",
"entityId": 98662653,
"createdOn": 1712905980709,
"requestId": "c6d0e3f2c8f0fe7d661bbd8725bd6511",
"till": null,
"store": null,
"userContextDetails": null,
"victimUserDetails": null,
"survivorUserDetails": null,
"source": null,
"updatedByMode": "MEMBER_CARE",
"autoUpdateTime": 1712905980699,
"events": [
{
"eventType": "Customer Status",
"updatedField": "CustomerStatus",
"additionalFields": {
"previousLabelId": "54",
"previousValue": "ACTIVE",
"currentValue": "ACTIVE",
"currentLabelId": "55"
},
"associateEntities": null
}
]
},
{
"updatedByUser": null,
"updatedBy": 75015489,
"orgId": 100458,
"entityType": "CUSTOMER",
"entityId": 98662653,
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"requestId": "98b57fd658b0f809a9d73dbc5fb2f6d8",
"till": null,
"store": null,
"userContextDetails": null,
"victimUserDetails": null,
"survivorUserDetails": null,
"source": null,
"updatedByMode": "MEMBER_CARE",
"autoUpdateTime": 1710786713406,
"events": [
{
"eventType": "Customer Status",
"updatedField": "CustomerStatus",
"additionalFields": {
"previousLabelId": "53",
"previousValue": "ACTIVE",
"currentValue": "ACTIVE",
"currentLabelId": "54"
},
"associateEntities": null
}
]
},
{
"updatedByUser": null,
"updatedBy": 75083604,
"orgId": 100458,
"entityType": "CUSTOMER",
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"requestId": "64e98c3a29bd9ea009eaed876d5919bb",
"till": null,
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"userContextDetails": null,
"victimUserDetails": null,
"survivorUserDetails": null,
"source": null,
"updatedByMode": "API",
"autoUpdateTime": 1687952300161,
"events": [
{
"eventType": "Customer Status",
"updatedField": "CustomerStatus",
"additionalFields": {
"previousLabelId": "55",
"previousValue": "ACTIVE",
"currentValue": "ACTIVE",
"currentLabelId": "53"
},
"associateEntities": null
}
]
}
],
"pagination": {
"totalElements": 3,
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"numberOfElements": 3,
"number": 0
}
}{
"data": [
{
"updatedByUser": null,
"updatedBy": 75046492,
"orgId": 100458,
"entityType": "CUSTOMER",
"entityId": 98662653,
"createdOn": 1701770457703,
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"till": null,
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"userContextDetails": null,
"victimUserDetails": null,
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"source": "MAPP_SDK",
"updatedByMode": "API",
"autoUpdateTime": 1701770457700,
"events": [
{
"eventType": "Communication Channels",
"updatedField": "ios",
"additionalFields": {
"previousValue": "eurX_VU-AE1WgdyjjfsggR:APA91bGgwRs8VJXLNJgEPclGgjqgYERH1MClEzdZn9sdayr9rJSfWi8rs_7ptoNp4C-jz7gjGAw6HPQof5yRxXnJevEAdZryauwRfmwdE8s-5XELwa9dXT8lvXyWpa_1JCI_rJqUH4cQ",
"currentValue": "fCyvtyp0MkXjl_Rv4XUZ2F:APA91bGR32O5Bia8L15AM_EoHbsT5pQ_4y8w2AbX6tHX1Rtf94sS7AnsAz28ZZDwdLxf3urtAuWe9vfpVnjdOzoBMdRPb41wxNBvHz_PPpQ7fwmul8rDSRuCcyziPunb6EnFU1mQYRKB"
},
"associateEntities": null
}
]
},
{
"updatedByUser": null,
"updatedBy": 75046492,
"orgId": 100458,
"entityType": "CUSTOMER",
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"till": null,
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"userContextDetails": null,
"victimUserDetails": null,
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"source": "MAPP_SDK",
"updatedByMode": "API",
"autoUpdateTime": 1701673121328,
"events": [
{
"eventType": "Communication Channels",
"updatedField": "ios",
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{"firstName": "JAK",
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"email": "[email protected]", "mobile": "917288599612",
"externalId": "917288599612externalId"}
"survivorUserDetails":
{
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"externalId": “917288599611externalId"},
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}| Parameter | Description |
|---|---|
| data | A list containing details of each data entry. |
| updatedByUser | The username of the user who performed the update. |
| updatedBy | The unique identifier of the user who performed the update. |
| orgId | The organization ID to which the entity belongs. |
| entityType | The type of entity being updated (e.g., CUSTOMER, Standard Field, CardExtendedField). |
| entityId | The unique identifier of the entity being updated. |
| createdOn | The timestamp when the update was created. |
| requestId | A unique identifier for the request associated with the update. |
| till | Details about the till, including its code and name. |
| store | Details about the store, including its code, name, and external IDs. |
| userContextDetails | Additional user context details, if available. This is available if the user context details are added during the addition or update of the entity. |
| victimUserDetails | Information of the deactivated account whose data is merged into the surviving account. Includes the victim's first name, last name, mobile, email and external ID. |
| survivorUserDetails | Information of the active account that retains its data and incorporates details from the victim account. Includes the survivor's first name, last name, mobile, email and external ID. |
| source | The source of the update, e.g., "INSTORE". |
| updatedByMode | The mode by which the update was made, e.g., "API". |
| autoUpdateTime | The timestamp when the update occurred automatically. |
| events | An array of events associated with the update. |
| The type of event (e.g., ExtendedField). |
| The field that was updated. (e.g., vehicle_type). |
| Additional fields associated with the event, including the current and previous values. |
| -- previousValue | The previous value of the updated field. |
| -- currentValue | The current value of the updated field. |
| Details of the associated entities. |
| pagination | An object containing pagination details. |
| totalElements | The total number of elements. |
| totalPages | The total number of pages. |
| numberOfElements | The number of elements on the current page. |
| number | The current page number. |
| additionalFields | Applicable for events where the Organizational Unit (OU) is involved, such as a subscription status event. This object includes information such as the organization source ID (org ID), OU code, and OU ID. |