Get audit logs of entities

This page provides you with information on entity audit log API.

This API allows users to retrieve audit logs for specific entities. The API provides detailed records of actions and events associated with the chosen entity. At present, CUSTOMER and CARD entities are supported.

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For an overview on our APIs and for hands-on testing, refer to API overview and Make your first API call documentation.

Prerequisites

  • Basic or OAuth credentials
  • For Custom and Extended fields, make sure that the audit log trial for the entity is enabled. For more information, refer to the documentation on Setting up Entities and Fields.
  • Access to the Behavioural events access group. For information on access groups, refer to the access group documentation.

API features

FeatureAvailability/Info
PaginationYes
Rate limitRefer to rate limit documentation

API endpoint example

https://eu.api.capillarytech.com/api_gateway/v2/audits?entityType=CUSTOMER&entityId=98662653&source=INSTORE

Request query parameters

Parameter
(Parameters marked with * are mandatory)
TypeDescription
entityType*enumThe type of entity for which you want to fetch audit logs. Supported values: CUSTOMER, CARD.
entityId*LongThe unique identifier corresponding to the entity.
sourceStringThe source of the entity. For example, INSTORE, FACEBOOK, etc.
limitintThe number of results you wish to retrieve. Default value: 10.
pageNointThe page number, indicating which page of results to retrieve. Default value: 0.
sortByStringThe field by which results should be sorted. Default value: autoUpdateTime.
sortOrderenumThe order in which results should be sorted. Supported values: ASC, DESC.
startDateStringThe start date of the date range. Example: 2022-08-18 12:00:00.
endDateStringThe end date of the date range. Example: 2022-08-18 12:00:00.
referenceTypeEnumReference type. The supported values are Identifier, StandardField, ExtendedField, CustomField, CustomerStatus, CardStatus, SubscriptionStatus, CustomerMerge, CardCustomField, CommChannel, CardExtendedField. For Extended fields and Custom fields, audit logging is allowed for a maximum of 5 fields each.
referenceValueStringValue for the selected reference type.
includeUserContextBooleanEnter true to retrieve user context details such as entity type, entity ID, entity source and entity source ID.

Response parameters

{
    "data": [
        {
            "updatedByUser": null,
            "updatedBy": 75083604,
            "orgId": 100458,
            "entityType": "CUSTOMER",
            "entityId": 98662653,
            "createdOn": 1700733054030,
            "requestId": "25b7780ed479ce80cd95326bcd2a3d91",
            "till": null,
            "store": null,
            "userContextDetails": null,
            "victimUserDetails": null,
            "survivorUserDetails": null,
            "source": "INSTORE",
            "updatedByMode": "API",
            "autoUpdateTime": 1700733053872,
            "events": [
                {
                    "eventType": "Identifiers",
                    "updatedField": "cardnumber",
                    "additionalFields": {
                        "previousValue": "NA",
                        "currentValue": "DIWALI000000001620232"
                    },
                    "associateEntities": null
                }
            ]
        },
        {
            "updatedByUser": null,
            "updatedBy": 75070896,
            "orgId": 100458,
            "entityType": "CUSTOMER",
            "entityId": 98662653,
            "createdOn": 1695899825615,
            "requestId": "2b47b859fa4e0d692b0cac7a200ef9cc",
            "till": null,
            "store": null,
            "userContextDetails": null,
            "victimUserDetails": null,
            "survivorUserDetails": null,
            "source": "INSTORE",
            "updatedByMode": "API",
            "autoUpdateTime": 1695899825494,
            "events": [
                {
                    "eventType": "Identifiers",
                    "updatedField": "mobile",
                    "additionalFields": {
                        "previousValue": "9988776655",
                        "currentValue": "9986000581"
                    },
                    "associateEntities": null
                }
            ]
        },
        {
            "updatedByUser": null,
            "updatedBy": 75083604,
            "orgId": 100458,
            "entityType": "CUSTOMER",
            "entityId": 98662653,
            "createdOn": 1689238507261,
            "requestId": "a272b65e26901f2d2959068543cfb509",
            "till": null,
            "store": null,
            "userContextDetails": null,
            "victimUserDetails": null,
            "survivorUserDetails": null,
            "source": "INSTORE",
            "updatedByMode": "API",
            "autoUpdateTime": 1689238507163,
            "events": [
                {
                    "eventType": "Identifiers",
                    "updatedField": "mobile",
                    "additionalFields": {
                        "previousValue": "9353995291",
                        "currentValue": "9988776655"
                    },
                    "associateEntities": null
                }
            ]
        },
        {
            "updatedByUser": null,
            "updatedBy": 75083604,
            "orgId": 100458,
            "entityType": "CUSTOMER",
            "entityId": 98662653,
            "createdOn": 1689238436465,
            "requestId": "020cf7e0f9827af77f22f6e7833dd0e4",
            "till": null,
            "store": null,
            "userContextDetails": null,
            "victimUserDetails": null,
            "survivorUserDetails": null,
            "source": "INSTORE",
            "updatedByMode": "API",
            "autoUpdateTime": 1689238436360,
            "events": [
                {
                    "eventType": "Identifiers",
                    "updatedField": "mobile",
                    "additionalFields": {
                        "previousValue": "9345644382",
                        "currentValue": "9353995291"
                    },
                    "associateEntities": null
                }
            ]
        },
        {
            "updatedByUser": null,
            "updatedBy": 75083604,
            "orgId": 100458,
            "entityType": "CUSTOMER",
            "entityId": 98662653,
            "createdOn": 1688374431078,
            "requestId": "4bfddb9d-8f0f-4535-8c9e-d72a1922a2f2",
            "till": null,
            "store": null,
            "userContextDetails": null,
            "victimUserDetails": null,
            "survivorUserDetails": null,
            "source": "INSTORE",
            "updatedByMode": "API",
            "autoUpdateTime": 1688374430917,
            "events": [
                {
                    "eventType": "Identifiers",
                    "updatedField": "cardnumber",
                    "additionalFields": {
                        "previousValue": "NA",
                        "currentValue": "GOLD400000000000011162020"
                    },
                    "associateEntities": null
                }
            ]
        },
        {
            "updatedByUser": null,
            "updatedBy": 75083604,
            "orgId": 100458,
            "entityType": "CUSTOMER",
            "entityId": 98662653,
            "createdOn": 1687954900362,
            "requestId": "91a3cfc4b2bbcb9426bbfb51966b6549",
            "till": null,
            "store": null,
            "userContextDetails": null,
            "victimUserDetails": null,
            "survivorUserDetails": null,
            "source": "INSTORE",
            "updatedByMode": "API",
            "autoUpdateTime": 1687954900155,
            "events": [
                {
                    "eventType": "Identifiers",
                    "updatedField": "cardnumber",
                    "additionalFields": {
                        "previousValue": "NA",
                        "currentValue": "BUK0000044849PR"
                    },
                    "associateEntities": null
                }
            ]
        },
        {
            "updatedByUser": null,
            "updatedBy": 75036445,
            "orgId": 100458,
            "entityType": "CUSTOMER",
            "entityId": 98662653,
            "createdOn": 1670992526580,
            "requestId": "2e8a8897bc351889b17d45b6d10feec5",
            "till": null,
            "store": null,
            "userContextDetails": null,
            "victimUserDetails": null,
            "survivorUserDetails": null,
            "source": "INSTORE",
            "updatedByMode": "API",
            "autoUpdateTime": 1670992526552,
            "events": [
                {
                    "eventType": "Identifiers",
                    "updatedField": "email",
                    "additionalFields": {
                        "previousValue": "NA",
                        "currentValue": "[email protected]"
                    },
                    "associateEntities": null
                }
            ]
        }
    ],
    "pagination": {
        "totalElements": 7,
        "totalPages": 1,
        "numberOfElements": 7,
        "number": 0
    }
}
{
    "data": [
        {
            "updatedByUser": null,
            "updatedBy": 75083604,
            "orgId": 100458,
            "entityType": "CARD",
            "entityId": 648089,
            "createdOn": 1687954900309,
            "requestId": "91a3cfc4b2bbcb9426bbfb51966b6549",
            "till": null,
            "store": null,
            "userContextDetails": null,
            "victimUserDetails": null,
            "survivorUserDetails": null,
            "source": null,
            "updatedByMode": "API",
            "autoUpdateTime": 1687954900305,
            "events": [
                {
                    "eventType": "Card Status",
                    "updatedField": "CardStatus",
                    "additionalFields": {
                        "previousLabelId": "26",
                        "previousValue": "NOT_ISSUED",
                        "currentValue": "ACTIVE",
                        "currentLabelId": "15"
                    },
                    "associateEntities": [
                        {
                            "entityType": "CUSTOMER",
                            "entityId": 98662653
                        }
                    ]
                }
            ]
        },
        {
            "updatedByUser": null,
            "updatedBy": 75083604,
            "orgId": 100458,
            "entityType": "CARD",
            "entityId": 648089,
            "createdOn": 1687954899985,
            "requestId": "91a3cfc4b2bbcb9426bbfb51966b6549",
            "till": null,
            "store": null,
            "userContextDetails": null,
            "victimUserDetails": null,
            "survivorUserDetails": null,
            "source": null,
            "updatedByMode": "API",
            "autoUpdateTime": 1687954899980,
            "events": [
                {
                    "eventType": "Card Status",
                    "updatedField": "CardStatus",
                    "additionalFields": {
                        "labelId": "26",
                        "value": "NOT_ISSUED"
                    },
                    "associateEntities": [
                        {
                            "entityType": null,
                            "entityId": null
                        }
                    ]
                }
            ]
        }
    ],
    "pagination": {
        "totalElements": 2,
        "totalPages": 1,
        "numberOfElements": 2,
        "number": 0
    }
}
{
    "data": [
        {
            "updatedByUser": null,
            "updatedBy": 75036445,
            "orgId": 100458,
            "entityType": "CUSTOMER",
            "entityId": 98662653,
            "createdOn": 1680783476574,
            "requestId": "c325afad-d4d5-48b3-a7a5-3658a88a0e1e",
            "till": null,
            "store": null,
            "userContextDetails": null,
            "victimUserDetails": null,
            "survivorUserDetails": null,
            "source": "instore",
            "updatedByMode": "API",
            "autoUpdateTime": 1680783476566,
            "events": [
                {
                    "eventType": "Standard Fields",
                    "updatedField": "LastName",
                    "additionalFields": {
                        "previousValue": "V",
                        "currentValue": "Vatsal"
                    },
                    "associateEntities": null
                }
            ]
        }
    ],
    "pagination": {
        "totalElements": 1,
        "totalPages": 1,
        "numberOfElements": 1,
        "number": 0
    }
}
{
    "data": [
        {
            "updatedByUser": null,
            "updatedBy": 75015489,
            "orgId": 100458,
            "entityType": "CUSTOMER",
            "entityId": 98662653,
            "createdOn": 1712905980709,
            "requestId": "c6d0e3f2c8f0fe7d661bbd8725bd6511",
            "till": null,
            "store": null,
            "userContextDetails": null,
            "victimUserDetails": null,
            "survivorUserDetails": null,
            "source": null,
            "updatedByMode": "MEMBER_CARE",
            "autoUpdateTime": 1712905980699,
            "events": [
                {
                    "eventType": "Customer Status",
                    "updatedField": "CustomerStatus",
                    "additionalFields": {
                        "previousLabelId": "54",
                        "previousValue": "ACTIVE",
                        "currentValue": "ACTIVE",
                        "currentLabelId": "55"
                    },
                    "associateEntities": null
                }
            ]
        },
        {
            "updatedByUser": null,
            "updatedBy": 75015489,
            "orgId": 100458,
            "entityType": "CUSTOMER",
            "entityId": 98662653,
            "createdOn": 1710786713416,
            "requestId": "98b57fd658b0f809a9d73dbc5fb2f6d8",
            "till": null,
            "store": null,
            "userContextDetails": null,
            "victimUserDetails": null,
            "survivorUserDetails": null,
            "source": null,
            "updatedByMode": "MEMBER_CARE",
            "autoUpdateTime": 1710786713406,
            "events": [
                {
                    "eventType": "Customer Status",
                    "updatedField": "CustomerStatus",
                    "additionalFields": {
                        "previousLabelId": "53",
                        "previousValue": "ACTIVE",
                        "currentValue": "ACTIVE",
                        "currentLabelId": "54"
                    },
                    "associateEntities": null
                }
            ]
        },
        {
            "updatedByUser": null,
            "updatedBy": 75083604,
            "orgId": 100458,
            "entityType": "CUSTOMER",
            "entityId": 98662653,
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            "requestId": "64e98c3a29bd9ea009eaed876d5919bb",
            "till": null,
            "store": null,
            "userContextDetails": null,
            "victimUserDetails": null,
            "survivorUserDetails": null,
            "source": null,
            "updatedByMode": "API",
            "autoUpdateTime": 1687952300161,
            "events": [
                {
                    "eventType": "Customer Status",
                    "updatedField": "CustomerStatus",
                    "additionalFields": {
                        "previousLabelId": "55",
                        "previousValue": "ACTIVE",
                        "currentValue": "ACTIVE",
                        "currentLabelId": "53"
                    },
                    "associateEntities": null
                }
            ]
        }
    ],
    "pagination": {
        "totalElements": 3,
        "totalPages": 1,
        "numberOfElements": 3,
        "number": 0
    }
}
{
    "data": [
        {
            "updatedByUser": null,
            "updatedBy": 75046492,
            "orgId": 100458,
            "entityType": "CUSTOMER",
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            "till": null,
            "store": null,
            "userContextDetails": null,
            "victimUserDetails": null,
            "survivorUserDetails": null,
            "source": "MAPP_SDK",
            "updatedByMode": "API",
            "autoUpdateTime": 1701770457700,
            "events": [
                {
                    "eventType": "Communication Channels",
                    "updatedField": "ios",
                    "additionalFields": {
                        "previousValue": "eurX_VU-AE1WgdyjjfsggR:APA91bGgwRs8VJXLNJgEPclGgjqgYERH1MClEzdZn9sdayr9rJSfWi8rs_7ptoNp4C-jz7gjGAw6HPQof5yRxXnJevEAdZryauwRfmwdE8s-5XELwa9dXT8lvXyWpa_1JCI_rJqUH4cQ",
                        "currentValue": "fCyvtyp0MkXjl_Rv4XUZ2F:APA91bGR32O5Bia8L15AM_EoHbsT5pQ_4y8w2AbX6tHX1Rtf94sS7AnsAz28ZZDwdLxf3urtAuWe9vfpVnjdOzoBMdRPb41wxNBvHz_PPpQ7fwmul8rDSRuCcyziPunb6EnFU1mQYRKB"
                    },
                    "associateEntities": null
                }
            ]
        },
        {
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            "updatedBy": 75046492,
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            "victimUserDetails": null,
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            "source": "MAPP_SDK",
            "updatedByMode": "API",
            "autoUpdateTime": 1701673121328,
            "events": [
                {
                    "eventType": "Communication Channels",
                    "updatedField": "ios",
                    "additionalFields": {
                        "previousValue": "fCyvtyp0MkXjl_Rv4XUZ2F:APA91bGR32O5Bia8L15AM_EoHbsT5pQ_4y8w2AbX6tHX1Rtf94sS7AnsAz28ZZDwdLxf3urtAuWe9vfpVnjdOzoBMdRPb41wxNBvHz_PPpQ7fwmul8rDSRuCcyziPunb6EnFU1mQYRKB",
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            ]
        },
        {
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            "source": "MAPP_SDK",
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            "events": [
                {
                    "eventType": "Communication Channels",
                    "updatedField": "ios",
                    "additionalFields": {
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                    },
                    "associateEntities": null
                }
            ]
        },
        {
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            "updatedBy": 75046492,
            "orgId": 100458,
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            "entityId": 98662653,
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            "victimUserDetails": null,
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            "source": "MAPP_SDK",
            "updatedByMode": "API",
            "autoUpdateTime": 1701337852959,
            "events": [
                {
                    "eventType": "Communication Channels",
                    "updatedField": "ios",
                    "additionalFields": {
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                    },
                    "associateEntities": null
                }
            ]
        },
        {
            "updatedByUser": null,
            "updatedBy": 75046492,
            "orgId": 100458,
            "entityType": "CUSTOMER",
            "entityId": 98662653,
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            "requestId": "6358df97d37c57f1d9f4477bd3209be0",
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            "victimUserDetails": null,
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            "source": "MAPP_SDK",
            "updatedByMode": "API",
            "autoUpdateTime": 1701337437778,
            "events": [
                {
                    "eventType": "Communication Channels",
                    "updatedField": "ios",
                    "additionalFields": {
                        "previousValue": "fCyvtyp0MkXjl_Rv4XUZ2F:APA91bGR32O5Bia8L15AM_EoHbsT5pQ_4y8w2AbX6tHX1Rtf94sS7AnsAz28ZZDwdLxf3urtAuWe9vfpVnjdOzoBMdRPb41wxNBvHz_PPpQ7fwmul8rDSRuCcyziPunb6EnFU1mQYRKB",
                        "currentValue": "cpFx8lEHZ06Ylq_SrRwjU9:APA91bH4gZguDTS1NSI5IoWy4DxylMZRJy4GDLsnCpeFgay1yCOBH7Y4cJJdMJcHBgPHGslncacqQ-tLffuZ6_5Vn2krW4Jmq17R-rkYZRaubVzPmMm34efNeIREZ9nyhIVJfRX5Bt3G"
                    },
                    "associateEntities": null
                }
            ]
        },
        {
            "updatedByUser": null,
            "updatedBy": 75046492,
            "orgId": 100458,
            "entityType": "CUSTOMER",
            "entityId": 98662653,
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            "requestId": "8196d7eb19a27abeded436a85ea47628",
            "till": null,
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            "userContextDetails": null,
            "victimUserDetails": null,
            "survivorUserDetails": null,
            "source": "MAPP_SDK",
            "updatedByMode": "API",
            "autoUpdateTime": 1701150531854,
            "events": [
                {
                    "eventType": "Communication Channels",
                    "updatedField": "ios",
                    "additionalFields": {
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                        "currentValue": "fCyvtyp0MkXjl_Rv4XUZ2F:APA91bGR32O5Bia8L15AM_EoHbsT5pQ_4y8w2AbX6tHX1Rtf94sS7AnsAz28ZZDwdLxf3urtAuWe9vfpVnjdOzoBMdRPb41wxNBvHz_PPpQ7fwmul8rDSRuCcyziPunb6EnFU1mQYRKB"
                    },
                    "associateEntities": null
                }
            ]
        },
        {
            "updatedByUser": null,
            "updatedBy": 75046492,
            "orgId": 100458,
            "entityType": "CUSTOMER",
            "entityId": 98662653,
            "createdOn": 1701149029363,
            "requestId": "37f37c616ff0a466019a46aef9ceeb14",
            "till": null,
            "store": null,
            "userContextDetails": null,
            "victimUserDetails": null,
            "survivorUserDetails": null,
            "source": "MAPP_SDK",
            "updatedByMode": "API",
            "autoUpdateTime": 1701149029360,
            "events": [
                {
                    "eventType": "Communication Channels",
                    "updatedField": "ios",
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            "updatedBy": 75046492,
            "orgId": 100458,
            "entityType": "CUSTOMER",
            "entityId": 98662653,
            "createdOn": 1700734124146,
            "requestId": "a157ac7ea8ef7b94ce13749f90d7f810",
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            "store": null,
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            "victimUserDetails": null,
            "survivorUserDetails": null,
            "source": "MAPP_SDK",
            "updatedByMode": "API",
            "autoUpdateTime": 1700734124144,
            "events": [
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                    "eventType": "Communication Channels",
                    "updatedField": "ios",
                    "additionalFields": {
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                    "associateEntities": null
                }
            ]
        },
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            "updatedBy": 75083604,
            "orgId": 100458,
            "entityType": "CUSTOMER",
            "entityId": 98662653,
            "createdOn": 1700733054030,
            "requestId": "25b7780ed479ce80cd95326bcd2a3d91",
            "till": null,
            "store": null,
            "userContextDetails": null,
            "victimUserDetails": null,
            "survivorUserDetails": null,
            "source": "INSTORE",
            "updatedByMode": "API",
            "autoUpdateTime": 1700733053872,
            "events": [
                {
                    "eventType": "Identifiers",
                    "updatedField": "cardnumber",
                    "additionalFields": {
                        "previousValue": "NA",
                        "currentValue": "DIWALI000000001620232"
                    },
                    "associateEntities": null
                }
            ]
        },
        {
            "updatedByUser": null,
            "updatedBy": 75046492,
            "orgId": 100458,
            "entityType": "CUSTOMER",
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            "source": "MAPP_SDK",
            "updatedByMode": "API",
            "autoUpdateTime": 1700726023938,
            "events": [
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                    "updatedField": "ios",
                    "additionalFields": {
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                    "associateEntities": null
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        }
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        "totalPages": 6,
        "numberOfElements": 10,
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}
{
    "data": [
        {
            "updatedByUser": null,
            "updatedBy": 75046492,
            "orgId": 100458,
            "entityType": "CUSTOMER",
            "entityId": 98662653,
            "createdOn": 1701771489122,
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            "till": null,
            "store": null,
            "userContextDetails": null,
            "victimUserDetails": null,
            "survivorUserDetails": null,
            "source": "MAPP_SDK",
            "updatedByMode": "API",
            "autoUpdateTime": 1701771489120,
            "events": [
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                    "eventType": "Communication Channels",
                    "updatedField": "ios",
                    "additionalFields": {
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                    "associateEntities": null
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            "updatedBy": 75046492,
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            "store": null,
            "userContextDetails": null,
            "victimUserDetails": null,
            "survivorUserDetails": null,
            "source": "MAPP_SDK",
            "updatedByMode": "API",
            "autoUpdateTime": 1701771060120,
            "events": [
                {
                    "eventType": "Communication Channels",
                    "updatedField": "ios",
                    "additionalFields": {
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        },
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            "updatedBy": 75046492,
            "orgId": 100458,
            "entityType": "CUSTOMER",
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            "victimUserDetails": null,
            "survivorUserDetails": null,
            "source": "MAPP_SDK",
            "updatedByMode": "API",
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}
ParameterDescription
dataA list containing details of each data entry.
updatedByUserThe username of the user who performed the update.
updatedByThe unique identifier of the user who performed the update.
orgIdThe organization ID to which the entity belongs.
entityTypeThe type of entity being updated (e.g., CUSTOMER, Standard Field, CardExtendedField).
entityIdThe unique identifier of the entity being updated.
createdOnThe timestamp when the update was created.
requestIdA unique identifier for the request associated with the update.
tillDetails about the till, including its code and name.
storeDetails about the store, including its code, name, and external IDs.
userContextDetailsAdditional user context details, if available.
victimUserDetailsInformation of the deactivated account whose data is merged into the surviving account.
survivorUserDetailsInformation of the active account that retains its data and incorporates details from the victim account.
sourceThe source of the update, e.g., "INSTORE".
updatedByModeThe mode by which the update was made, e.g., "API".
autoUpdateTimeThe timestamp when the update occurred automatically.
eventsAn array of events associated with the update.
- eventTypeThe type of event (e.g., ExtendedField).
- updatedFieldThe field that was updated. (e.g., vehicle_type).
- additionalFieldsAdditional fields associated with the event, including the current and previous values.
-- previousValueThe previous value of the updated field.
-- currentValueThe current value of the updated field.
- associateEntitiesDetails of the associated entities.
paginationAn object containing pagination details.
totalElementsThe total number of elements.
totalPagesThe total number of pages.
numberOfElementsThe number of elements on the current page.
numberThe current page number.
Language
Authorization
Basic
base64
:
URL
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