Get customer reward transactions

get https://{host}/api_gateway/rewards/core/v1/management/customer/{customerId}/issuals

This API is used to retrieve list of rewards owned by them based on filters.

👍
Note

For detailed information about our APIs and for hands-on testing, refer documentation in API overview and step-by-step guide on making your first API call in Make your first API call .

The "Get all reward transactions for a user" API lists all reward issuance attempts, including failures, while the "Get Purchased Rewards for user" API shows only the rewards successfully received by the user.

Prerequisites

Authentication: Basic or OAuth authentication
Default access group

Resource information


URI	/api_gateway/rewards/core/v1/management/customer`\{customerId\}`/issuals
HTTP Method	GET
Pagination	Yes
Batch support	No
Rate limit information	None

API endpoint example

https://eu.api.capillarytech.com/api_gateway/rewards/core/v1/management/customer/555567088/issuals?status=true&pointsRefIds=4xyMsS,s74PLp&redemptionType=INTOUCH_REWARD,MILES&ownerType=Journeys&ownerId=123&groupName=group1

Request path parameters

Parameter Name	Data Type	Description
customerId*	String	Unique identifier of the customer.

Request query parameters

Parameter Name	Data Type	Description
`Page`	Integer	Allows to retrieve details of a specific page.
`Size`	Long	Results to show per page. Default - 100.
`status`	Boolean	Filter the reward transactions based on status of the issued reward. Set `status`=`true` to view successful transactions and `status`=`false` to view failed transactions. Successful transactions are the ones where the reward was issued whereas failed transactions are ones where the reward was not issued. If this parameter is not applied, the response by default gives both successful and failed transactions.
`pointsRefIds`	String	The `pointsRedemptionRefIds` filters data based on Points Redemption Reference IDs which enables the users to trace back points redemption. Multiple pointsRefIds can be passed. The limit is 10. The reward with pointsRedemptionRefIds will only be populated when this filter is passed. You get the pointsRedemptionRefIds when you redeem points using Issue Reward. Example: `pointsRefIds=4xyMsS,s74PLp`.
`redemptionType`	Enum	Retrieves rewards based on their redemption type. Reward redemption is when a customer uses their points/ cash to redeem a reward. Supported values: `GAMES, AUCTION, CART_PROMOTION, CASH_WALLET, VENDOR_ONLY_REWARD, VOUCHER, CASH_BACK, INTOUCH_REWARD, PHYSICAL_REWARD, CHARITY, MILES, GIFT_CARD, SWEEPSTAKES, VENDOR_INTOUCH_REWARD, CARD_DISC`. Use comma separated values to retrieve reward details for multiple redemption types. Example: `INTOUCH_REWARD`, `MILES` The values are case sensitive. This parameter fetches both, failed and successful reward issue transactions. To filter successful transactions for a specific redemption type, set `status`=`true`.
`ownerType`	Enum	Module for which the reward was created. Supported values: `Loyalty program, Milestones, Campaigns, Journeys, Goodwill`.
`ownerId`	String	Unique identifier of the owner.
`groupName`	String	Retrieves rewards associated with a specific group name.
`rewardId`	Integer	Use the rewardId parameter to filter and return specific reward details.

https://eu.api.capillarytech.com/api_gateway/rewards/core/v1/management/customer/555567088/issuals?status=true&pointsRefIds=4xyMsS,s74PLp&redemptionType=INTOUCH_REWARD,MILES&ownerType=Journeys&ownerId=123&groupName=group1

curl --location 'https://devenv-crm.cc.capillarytech.com/api_gateway/rewards/core/v1/management/customer/423789294/issuals?size=10&rewardId=38774' \
--header 'Accept: application/json' \
--header 'Content-Type: application/json' \
--header 'Authorization: Basic YXV0b3N0b3JlMS50aWxsMS0xNjgwMTY5MjIxOjIwMmNiOTYyYWM1OTA3NWI5NjRiMDcxNTJkMjM0Yjcw' \
--data ''

curl --location 'https://eu.api.capillarytech.com/api_gateway/rewards/core/v1/management/customer/555567088/issuals?status=true&pointsRefIds=4xyMsS%2Cs74PLp' \
--header 'Authorization: Basic aWFtc2blahblahjJlODM4ZjhlMzRkNWI1YTI5MWY=' \
--header 'Cookie: _cfuvid=79wEuUbCVDJ7OujN3BMnNzQASUKFLMRObQTCp7TZv9Y-1734519029257-0.0.1.1-604800000; _cfuvid=wyOhPjyopEethoQrBBNm9fzccPfMP6H1FD60qRHEwJU-1737534439107-0.0.1.1-604800000; _cfuvid=wyOhPjyopEethoQrBBNm9fzccPfMP6H1FD60qRHEwJU-1737534439107-0.0.1.1-604800000'

curl --location 'https://eu.api.capillarytech.com/api_gateway/rewards/core/v1/management/customer/555567088/issuals?status=true&redemptionType=INTOUCH_REWARD%2CMILES' \
--header 'Authorization: Basic aWFtc2blahblahjJlODM4ZjhlMzRkNWI1YTI5MWY=' \
--header 'Cookie: _cfuvid=79wEuUbCVDJ7OujN3BMnNzQASUKFLMRObQTCp7TZv9Y-1734519029257-0.0.1.1-604800000; _cfuvid=wyOhPjyopEethoQrBBNm9fzccPfMP6H1FD60qRHEwJU-1737534439107-0.0.1.1-604800000; _cfuvid=wyOhPjyopEethoQrBBNm9fzccPfMP6H1FD60qRHEwJU-1737534439107-0.0.1.1-604800000'

curl --location 'https://eu.api.capillarytech.com/api_gateway/rewards/core/v1/management/customer/555567088/issuals?status=true&ownerType=Journeys&ownerId=123' \
--header 'Authorization: Basic aWFtc2blahblahjJlODM4ZjhlMzRkNWI1YTI5MWY=' \
--header 'Cookie: _cfuvid=79wEuUbCVDJ7OujN3BMnNzQASUKFLMRObQTCp7TZv9Y-1734519029257-0.0.1.1-604800000; _cfuvid=wyOhPjyopEethoQrBBNm9fzccPfMP6H1FD60qRHEwJU-1737534439107-0.0.1.1-604800000; _cfuvid=wyOhPjyopEethoQrBBNm9fzccPfMP6H1FD60qRHEwJU-1737534439107-0.0.1.1-604800000'

Response parameters

Parameter Name	Description
success	Indicates if the operation was successful.
code	The HTTP status code of the operation.
message	Descriptive message about the operation's outcome.
rewardTransactionId	Unique identifier for the reward transaction.
rewardIssueRefId	Reference ID associated with the reward issue.
rewardTransactionDate	Date and time of the reward transaction in milliseconds since epoch.
status	Nested object containing the status of the reward issue.
success	Indicates if the reward was issued successfully.
code	Status code for the reward issue transaction.
message	Status message for the reward issue transaction.
rewardDetails	Nested object containing details of the issued reward.
rewardId	Unique identifier of the reward.
languageCode	Language code of the reward details (e.g., "en" for English).
name	Name of the reward.
description	Description of the reward.
termNConditionsId	Unique identifier for the terms and conditions of the reward.
termNConditionsUrl	URL to the terms and conditions of the reward.
imageId	Unique identifier for the image associated with the reward.
imageUrl	URL to the image associated with the reward.
thumbnailId	Unique identifier for the thumbnail image associated with the reward.
thumbnailUrl	URL to the thumbnail image associated with the reward.
enabled	Indicates whether the reward is enabled.
ownerType	Type of the owner associated with the reward transaction.
ownerId	Identifier of the owner associated with the reward transaction.
pointsRedemptionRefIds	A unique identifier generated each time rewards are issued. This field stores a list of these identifiers, allowing you to track multiple points redemption transactions. You have to pass the `pointsRefId` as a Query param to populate the data of Points Redemption Reference IDs.
fulfillmentStatus	Details about the fulfillment status.
eventDateTime	Date and time when a triggering event (transactional or behavioural) occurred, initiating the reward earning. Time format: UTC time format (YYYY-MM-DDTHH:MM:SSZ).
issueDateTime	Date and time when the reward was awarded to the customer. Time format: UTC time format (YYYY-MM-DDTHH:MM:SSZ).
redemptionType	Details about the redemption type of the reward.
last	Indicates if the current page is the last.
totalElements	Total number of elements across all pages.
totalPages	Total number of pages.
numberOfElements	Number of elements in the current page.
first	Indicates if the current page is the first.
size	Number of elements per page.
number	The current page number.

{
    "status": {
        "success": true,
        "code": 200,
        "message": "Reward issue transactions fetched successfully"
    },
    "rewardIssueTransactions": [
        {
            "rewardTransactionId": "106046",
            "rewardIssueRefId": "TX6910268",
            "rewardTransactionDate": 1699903848000,
            "status": {
                "success": true,
                "code": 200,
                "message": "Reward issued successfully"
            },
            "rewardDetails": {
                "rewardId": 13,
                "languageCode": "en",
                "name": "150 off on handbags and wallets",
                "description": "150 off on handbags and wallets",
                "termNConditionsId": "36797a3b-7726-4d75-ad8b-aa1dc0bd7874",
                "termNConditionsUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/5f259983-5671-453e-af25-c9d1293.html",
                "imageId": "04bbabf2-ce9d-48b3-9a58-347479b8ea88",
                "imageUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/969c2707-e082-4cc5-bbad-48f6ae1.jpeg",
                "thumbnailId": "d287af72-80bd-40c8-98c3-68a28eb3cf66",
                "thumbnailUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/3a8f00ea-bb30-4eeb-9175-663afbb.jpeg",
                "enabled": true,
                "groups": [],
                "rewardRank": 2
            },
            "ownerType": null,
            "ownerId": "",
            "pointsRedemptionRefIds": [
                "62TXWX"
            ],
            "fulfillmentStatus": null,
            "redemptionType": null,
            "eventDateTime": "2023-11-13T19:30:48Z",
            "issueDateTime": "2023-11-13T19:30:48Z"
        },
        {
            "rewardTransactionId": "104616",
            "rewardIssueRefId": "TX8347787",
            "rewardTransactionDate": 1699438177000,
            "status": {
                "success": true,
                "code": 200,
                "message": "Reward issued successfully"
            },
            "rewardDetails": {
                "rewardId": 13,
                "languageCode": "en",
                "name": "150 off on handbags and wallets",
                "description": "150 off on handbags and wallets",
                "termNConditionsId": "36797a3b-7726-4d75-ad8b-aa1dc0bd7874",
                "termNConditionsUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/5f259983-5671-453e-af25-c9d1293.html",
                "imageId": "04bbabf2-ce9d-48b3-9a58-347479b8ea88",
                "imageUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/969c2707-e082-4cc5-bbad-48f6ae1.jpeg",
                "thumbnailId": "d287af72-80bd-40c8-98c3-68a28eb3cf66",
                "thumbnailUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/3a8f00ea-bb30-4eeb-9175-663afbb.jpeg",
                "enabled": true,
                "groups": [],
                "rewardRank": 2
            },
            "ownerType": null,
            "ownerId": "",
            "pointsRedemptionRefIds": [
                "VE0Bdc"
            ],
            "fulfillmentStatus": null,
            "redemptionType": null,
            "eventDateTime": "2023-11-08T10:09:37Z",
            "issueDateTime": "2023-11-08T10:09:37Z"
        },
        {
            "rewardTransactionId": "104603",
            "rewardIssueRefId": "TX1348483",
            "rewardTransactionDate": 1699437488000,
            "status": {
                "success": true,
                "code": 200,
                "message": "Promotion issued successfully"
            },
            "rewardDetails": {
                "rewardId": 82520,
                "languageCode": "en",
                "name": "Buy One Iced Mocha Get one free",
                "description": "Buy One Iced Mocha Get one free",
                "termNConditionsId": "1e68866e-34d3-4a14-b9ff-562e30686c7b",
                "termNConditionsUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/d7ed38ac-f957-4f3c-8fc4-c8e0099.html",
                "imageId": "f07b278d-944f-4442-8550-b33112cdc385",
                "imageUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/4371230f-57e0-46d3-b197-79875735.jpg",
                "thumbnailId": "4b9cef78-03fa-444d-ad39-ad91a553f013",
                "thumbnailUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/e59e3f19-0d39-4dd6-be66-dc074272.jpg",
                "enabled": true,
                "groups": [],
                "rewardRank": null
            },
            "ownerType": null,
            "ownerId": "",
            "pointsRedemptionRefIds": [
                "wB75ca"
            ],
            "fulfillmentStatus": null,
            "redemptionType": null,
            "eventDateTime": "2023-11-08T09:58:08Z",
            "issueDateTime": "2023-11-08T09:58:08Z"
        },
        {
            "rewardTransactionId": "104602",
            "rewardIssueRefId": "TX1653611",
            "rewardTransactionDate": 1699437422000,
            "status": {
                "success": true,
                "code": 200,
                "message": "Promotion issued successfully"
            },
            "rewardDetails": {
                "rewardId": 69702,
                "languageCode": "en",
                "name": "Flat Rs.100 off",
                "description": "Get Rs.100 off when you buy items worth Rs.2000 and more",
                "termNConditionsId": "973d6beb-8165-4815-9702-c3d9dd982644",
                "termNConditionsUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/7e463956-6f6b-462f-b2f3-7709bb2.html",
                "imageId": "d82cdf53-f145-428c-b654-e8e402f1b4b0",
                "imageUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/1d3921a6-bf33-40e3-93e2-2c34822.jpeg",
                "thumbnailId": "25a17765-c0c6-4852-bc53-0e81fa9eae07",
                "thumbnailUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/7ece6d99-3ef0-442b-ba07-d1b029f.jpeg",
                "enabled": true,
                "groups": [],
                "rewardRank": null
            },
            "ownerType": null,
            "ownerId": "",
            "pointsRedemptionRefIds": [
                "25TXlN"
            ],
            "fulfillmentStatus": null,
            "redemptionType": null,
            "eventDateTime": "2023-11-08T09:57:02Z",
            "issueDateTime": "2023-11-08T09:57:02Z"
        },
        {
            "rewardTransactionId": "104601",
            "rewardIssueRefId": "TX5106292",
            "rewardTransactionDate": 1699437421000,
            "status": {
                "success": true,
                "code": 200,
                "message": "Promotion issued successfully"
            },
            "rewardDetails": {
                "rewardId": 69702,
                "languageCode": "en",
                "name": "Flat Rs.100 off",
                "description": "Get Rs.100 off when you buy items worth Rs.2000 and more",
                "termNConditionsId": "973d6beb-8165-4815-9702-c3d9dd982644",
                "termNConditionsUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/7e463956-6f6b-462f-b2f3-7709bb2.html",
                "imageId": "d82cdf53-f145-428c-b654-e8e402f1b4b0",
                "imageUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/1d3921a6-bf33-40e3-93e2-2c34822.jpeg",
                "thumbnailId": "25a17765-c0c6-4852-bc53-0e81fa9eae07",
                "thumbnailUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/7ece6d99-3ef0-442b-ba07-d1b029f.jpeg",
                "enabled": true,
                "groups": [],
                "rewardRank": null
            },
            "ownerType": null,
            "ownerId": "",
            "pointsRedemptionRefIds": [
                "fLZzLu"
            ],
            "fulfillmentStatus": null,
            "redemptionType": null,
            "eventDateTime": "2023-11-08T09:57:01Z",
            "issueDateTime": "2023-11-08T09:57:01Z"
        }
    ],
    "pagingDto": {
        "last": true,
        "totalElements": 15,
        "totalPages": 3,
        "numberOfElements": 5,
        "first": false,
        "size": 5,
        "number": 2
    }
}

{
    "status": {
        "success": true,
        "code": 200,
        "message": "Reward issue transactions fetched successfully"
    },
    "rewardIssueTransactions": [
        {
            "rewardTransactionId": "293260",
            "rewardIssueRefId": "transactionNumber",
            "rewardTransactionDate": 1732618023000,
            "status": {
                "success": true,
                "code": 200,
                "message": "Reward issued successfully"
            },
            "rewardDetails": {
                "rewardId": 272383,
                "languageCode": "en",
                "name": "testreward1",
                "description": "testreward1",
                "termNConditionsId": "820a3d7f-2601-405b-9f56-4a3ba8e9df73",
                "termNConditionsUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/06f0da4b-dd0b-48fe-b20d-1cadc76.html",
                "imageId": "bef4d522-2cf8-4fea-8087-376c449d5c85",
                "imageUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/86a1c214-a955-4b40-a2d7-d4dc279.jpeg",
                "thumbnailId": "c886f064-2b3f-4c19-9e86-7f7e5ab5ae04",
                "thumbnailUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/9e0dfad6-5b9d-4e2b-ac15-2870357.jpeg",
                "enabled": true,
                "groups": [],
                "rewardRank": 1
            },
            "ownerType":" LOYALTY_PROGRAM",
            "ownerId": "123",
            "pointsRedemptionRefIds": [
                "4xyMsS"
            ],
            "fulfillmentStatus": null
        }
    ],
    "pagingDto": {
        "last": true,
        "totalElements": 1,
        "totalPages": 1,
        "numberOfElements": 1,
        "first": true,
        "size": 100,
        "number": 0
    }
}

{
    "status": {
        "success": true,
        "code": 200,
        "message": "Reward issue transactions fetched successfully"
    },
    "rewardIssueTransactions": [
        {
            "rewardTransactionId": "293260",
            "rewardIssueRefId": "transactionNumber",
            "rewardTransactionDate": 1732618023000,
            "status": {
                "success": true,
                "code": 200,
                "message": "Reward issued successfully"
            },
            "rewardDetails": {
                "rewardId": 272383,
                "languageCode": "en",
                "name": "testreward1",
                "description": "testreward1",
                "termNConditionsId": "820a3d7f-2601-405b-9f56-4a3ba8e9df73",
                "termNConditionsUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/06f0da4b-dd0b-48fe-b20d-1cadc76.html",
                "imageId": "bef4d522-2cf8-4fea-8087-376c449d5c85",
                "imageUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/86a1c214-a955-4b40-a2d7-d4dc279.jpeg",
                "thumbnailId": "c886f064-2b3f-4c19-9e86-7f7e5ab5ae04",
                "thumbnailUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/9e0dfad6-5b9d-4e2b-ac15-2870357.jpeg",
                "enabled": true,
                "groups": [],
                "rewardRank": 1
            },
            "ownerType": null,
            "ownerId": "",
            "pointsRedemptionRefIds": null,
            "fulfillmentStatus": null,
            "redemptionType": "MILES"
        },
        {
            "rewardTransactionId": "293259",
            "rewardIssueRefId": "transactionNumber",
            "rewardTransactionDate": 1732617999000,
            "status": {
                "success": true,
                "code": 200,
                "message": "Reward issued successfully"
            },
            "rewardDetails": {
                "rewardId": 272383,
                "languageCode": "en",
                "name": "testreward1",
                "description": "testreward1",
                "termNConditionsId": "820a3d7f-2601-405b-9f56-4a3ba8e9df73",
                "termNConditionsUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/06f0da4b-dd0b-48fe-b20d-1cadc76.html",
                "imageId": "bef4d522-2cf8-4fea-8087-376c449d5c85",
                "imageUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/86a1c214-a955-4b40-a2d7-d4dc279.jpeg",
                "thumbnailId": "c886f064-2b3f-4c19-9e86-7f7e5ab5ae04",
                "thumbnailUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/9e0dfad6-5b9d-4e2b-ac15-2870357.jpeg",
                "enabled": true,
                "groups": [],
                "rewardRank": 1
            },
            "ownerType": null,
            "ownerId": "",
            "pointsRedemptionRefIds": null,
            "fulfillmentStatus": null,
            "redemptionType": "MILES"
        },
        {
            "rewardTransactionId": "293175",
            "rewardIssueRefId": "transactionNumber",
            "rewardTransactionDate": 1732605302000,
            "status": {
                "success": true,
                "code": 200,
                "message": "Reward issued successfully"
            },
            "rewardDetails": {
                "rewardId": 272383,
                "languageCode": "en",
                "name": "testreward1",
                "description": "testreward1",
                "termNConditionsId": "820a3d7f-2601-405b-9f56-4a3ba8e9df73",
                "termNConditionsUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/06f0da4b-dd0b-48fe-b20d-1cadc76.html",
                "imageId": "bef4d522-2cf8-4fea-8087-376c449d5c85",
                "imageUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/86a1c214-a955-4b40-a2d7-d4dc279.jpeg",
                "thumbnailId": "c886f064-2b3f-4c19-9e86-7f7e5ab5ae04",
                "thumbnailUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/9e0dfad6-5b9d-4e2b-ac15-2870357.jpeg",
                "enabled": true,
                "groups": [],
                "rewardRank": 1
            },
            "ownerType": null,
            "ownerId": "",
            "pointsRedemptionRefIds": null,
            "fulfillmentStatus": null,
            "redemptionType": "MILES"
        },
        {
            "rewardTransactionId": "286244",
            "rewardIssueRefId": "107",
            "rewardTransactionDate": 1731564661000,
            "status": {
                "success": true,
                "code": 200,
                "message": "Reward issued successfully"
            },
            "rewardDetails": {
                "rewardId": 265893,
                "languageCode": "en",
                "name": "testreward1",
                "description": "testreward1",
                "termNConditionsId": "820a3d7f-2601-405b-9f56-4a3ba8e9df73",
                "termNConditionsUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/06f0da4b-dd0b-48fe-b20d-1cadc76.html",
                "imageId": "bef4d522-2cf8-4fea-8087-376c449d5c85",
                "imageUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/86a1c214-a955-4b40-a2d7-d4dc279.jpeg",
                "thumbnailId": "c886f064-2b3f-4c19-9e86-7f7e5ab5ae04",
                "thumbnailUrl": "https://eucrm-solutions.s3.amazonaws.com/rewards/9e0dfad6-5b9d-4e2b-ac15-2870357.jpeg",
                "enabled": true,
                "groups": [],
                "rewardRank": 1
            },
            "ownerType": null,
            "ownerId": "",
            "pointsRedemptionRefIds": null,
            "fulfillmentStatus": null,
            "redemptionType": "INTOUCH_REWARD"
        },
        {
            "rewardTransactionId": "213560",
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