This section provides the list of success codes, error codes, and warning codes of the customers resource.
Success Codes
| Code | Description |
|---|---|
| 1000 | Customer registered successfully. |
| Customer retrieved successfully. | |
| Subscription updated successfully. | |
| Subscription retrieved successfully. | |
| Customer updated successfully. | |
| Coupons retrieved successfully. | |
| Customer notes added/updated successfully. | |
| Customer notes retrieved successfully. | |
| Customer preferences retrieved successfully. | |
| Customer preferences updated successfully. | |
| Referral statistics retrieved successfully. | |
| 1040 | Customer id change request has submitted successfully. |
| Referrals are invited successfully. | |
| 1061 | Customer recommendations fetched successfully. |
| 1050 | Customer recommendations fetched successfully. |
| 1052 | Transactions fetched successfully. |
| 1300 | Ticket retrieved successfully. |
| Ticket added successfully. |
Error Codes
| Code | Description |
|---|---|
| 400 | Input is invalid. Please check request parameters or input xml/json; No identifier provided to get loyalty users. |
| 500 | All requests failed due to errors. For mobile wrapper API mobile/v2/api/change/email<code>, during GET calls customers who have special characters in their email ID do not work properly if the config </code>CONF_SECURITY_CHECK_ENABLED is not enabled for the respective org. |
| 618 | Not allowed - customer is marked as fraud. |
| 816 | Customer not found for organization. |
| 1001 | Unable to register. Invalid mobile number. |
| 1002 | Unable to register. Invalid email id. |
| 1003 | Unable to register. Invalid external id. |
| 1004 | Failed to populate store. |
| 1006 | Unable to register. Mobile number is required. |
| 1007 | Unable to register customer. No valid primary identifier mobile number, email ID, or external ID passed. |
| 1008 | Unable to register with external id. |
| 1009 | Unable to add registered customer to MLM. |
| 1010 | Unable to update loyalty points of the customer. |
| 1011 | Cannot find customer for provided identifier. |
| 1012 | Cannot find customer with the provided mobile number/external ID/e-mail ID. |
| 1013 | Customer is not registered for the loyalty Program. |
| 1014 | Customer is registered already. |
| 1015 | No identifier provided to get loyalty users. |
| 1016 | Unable to register. Email provided already exists for some other user. |
| 1017 | Provided Custom Field is invalid. |
| 1018 | Unable to update custom field. |
| 1019 | Mobile number or external id is required along with the email Id to register. |
| 1020 | The customer is not registered for loyalty program. |
| 1021 | Invalid validation code. |
| 1023 | Unable to register customer to loyalty program. |
| 1024 | Unable to update customer profile. |
| 1025 | Mandatory fields are not matching for customer identity update. |
| 1026 | Count of optional fields match is less than required. |
| 1027 | Field name provided for verification is invalid. |
| 1028 | No customer notes are available. |
| 1029 | Unable to retrieve customer preferences. |
| 1030 | Unable to update customer preferences. |
| 1031 | No preferences set for this customer. |
| 1032 | A customer already exists with the same mobile number. |
| 1033 | A customer already exists with the same external id. |
| 1034 | Unable to register. Registration date is not within the allowed past or future date limit. |
| 1035 | Unable to update few customer preferences. |
| 1036 | One or more notes could not be added/updated for customer. |
| 1037 | Unable to add/update customer notes. |
| 1039 | Unable to register. Email ID is required. |
| 1041 | Customer id change request failed. |
| 1042 | Invalid mobile no/email id/external id. |
| 1043 | Unable to register. Customer’s external id is required. |
| 1044 | You do not have sufficient permission to view the customer details. |
| 1045 | No valid identifier (mobile/email) passed for non-loyalty customer. |
| 1046 | Conversion of loyalty customer to non-loyalty is not allowed. |
| 1047 | Customer's primary identifier not matching with other identifiers. |
| 1048 | Customer’s email id is required to convert to loyalty customer. |
| 1049 | Customer’s external id is required to convert to loyalty customer. |
| 1051 | No transactions or recommendations found for the customer. |
| 1059 | Error in customer registration. Email or Mobile is required. |
| 1060 | Batch limit exceeded. |
| 1062 | Invalid Test & Control status. |
| 1088 | Unable to issue points. Please report to capillary support. |
| 1099 | Unable to fetch tracker data for the customer. |
| 1101 | Invalid channel type. |
| 1102 | Invalid priority type. |
| 1103 | Invalid scope. |
| 1104 | Invalid identifier or no identifier passed. |
| 1105 | Multiple scopes are not allowed. |
| 1106 | Invalid subscription status passed. |
| 1107 | Invalid campaign id passed. |
| 1108 | Invalid outbox id passed. |
| 1109 | Unable to add, update or fetch subscription details. |
| 1150 | Invalid store ID passed. |
| 1110 | Unable to update subscription details. |
| 1222 | Internal error occurred with the referral system. |
| 1202 | Invalid campaign token. |
| 1203 | Invalid campaign configured. |
| 1204 | The customer may not be eligible for the referral program. |
| 1205 | Unable to find the referrer in the specific campaign. |
| 1206 | Failed to add referral. Referral type is not supported. |
| 1212 | Invalid entity type passed. |
| 1213 | Invalid programId passed in request. |
| 1214 | startDate is after endDate. |
| 1215 | \{x\} cannot be a past date. |
| 1216 | The date format used for \{x\} is not supported. Enter the the date in (YYYY-MM-DD) format. |
| 1217 | Date mentioned is a far future date. \{x\} cannot be after 100 years from now. |
| 1222 | Internal error occurred with the referral system. |
| 1301 | A ticket already exists with the same subject. |
| 1302 | Ticket registration failed. |
| 1303 | Ticket subject should not be empty. |
| 8011 | Invalid source account passed. |
| 8013 | Customer identifier is invalid. Also check if the parameter identifierName is passed correctly. |
| 8015 | No customer found with the given identifier. |
| 8045 | Account id is not passed. |
| 8065 | No customer found in the given source with the given identifier. |
| 8089 | Customer not registered for the Loyalty Program. |
| 10001 | Failed to add customer. |
| 10002 | Failed to update customer details. |
| 91009 | Retrieved survivor account for the requested merge victim. |
| 91010 | Downgrade strategy is not configured. |
| 91020 | Invalid TILL passed for registration. |
| 91021 | Invalid attribution TILL passed. |
| 91022 | Failed to update subscription for \{x\} channel and priority \{y\}. |
| 8001 | Lookup failed, No source passed |
| 8002 | Lookup failed, No identifiers passed |
| 8003 | Invalid source passed |
| 8004 | Add failed, No source passed |
| 8005 | Add failed, No valid identifiers passed |
| 8006 | Add failed, Customer already exists with id \{0\} for same source |
| 8007 | Update failed, Customer already exists for same source |
| 8008 | Update failed, Same source different profile found for given identifiers |
| 8009 | Update failed, Customer not found |
| 8010 | Invalid communication channel passed |
| 8011 | Look up, Invalid source passed |
| 8012 | Get, Invalid source passed |
| 8013 | Lookup, Invalid identifier passed |
| 8014 | Error in customer registration: Invalid Primary Id - \{0\} |
| 8015 | Customer not found for the given identifiers |
| 8016 | GET failed, No source passed |
| 8091 | GET failed, No account id passed |
| 8092 | GET failed, No identifier type passed |
| 8093 | GET failed, No identifier value passed |
| 8017 | Error in customer registration: Invalid registration date |
| 8018 | Update customer, Conversion from loyalty to non-loyalty not allowed |
| 8019 | Inference attribute-type must be specified |
| 8020 | Inference attribute-type is invalid |
| 8021 | Inference attribute-key is required when attribute-type specified |
| 8022 | Inference attribute-key is invalid |
| 8023 | No best-fitting profile found matching \{0\}.\{1\} |
| 8024 | No profile information available to infer from |
| 8025 | Inferring profile failed |
| 8026 | Same customer was deleted for PII feature, could not add |
| 8027 | Customer add for parent without child context not allowed |
| 8028 | Customer seems is already registered |
| 8065 | User not found for given source |
| 8066 | Combine not possible, User id already used in same source |
| 8067 | Same Customer found in other sources, Merge already done with userId \{0\} |
| 8084 | Customer details not sent |
| 8085 | Invalid org entity passed |
| 8086 | Status label passed is not valid |
| 8087 | Card is \{0\}, not allowed to do any further actions |
| 8088 | Customer status get failed |
| 8089 | Customer not registered for the Loyalty Program |
| 8090 | Unable to create profile as instore profile doesn't exist |
| 8100 | Offset cannot have value less than 0 |
| 8101 | Limit should be greater than 0 |
| 8102 | Limit cannot be greater than 100 |
| 8103 | Invalid source type, please select values from (UI, API, CAMPAIGN) |
| 8104 | Invalid input combination, programs and promotionIdentifier both cannot be passed in single request |
| 8105 | Error fetching promotion data. Verify programs/promotionIdentifier passed. |
| 8106 | Communication channel type not passed |
| 8107 | Default customer status label not set |
| 8108 | Config read failed for CONF_CUSTOMER_DEFAULT_STATUS_ENABLED |
| 8110 | Error fetching promotion data. Verify the passed promotion Type \{0\} |
| 8111 | Error fetching promotion data. Verify the passed scope \{0\} |
| 8112 | Invalid startDate. Should be in 'yyyy-MM-dd' format |
| 8113 | Invalid endDate. Should be in 'yyyy-MM-dd' format |
| 8114 | Both startDate and endDate should be provided |
| 8115 | startDate should not be after endDate |
| 8117 | Invalid sortOn value, should be one of CREATED_DATE, END_DATE, START_DATE, EXPIRY_ON, ISSUAL_DATE |
| 8118 | Invalid sortBy value, should be one of ASC/DESC |
| 8119 | Empty or Null customerIds |
| 8120 | Maximum 100 customerIds can be updated |
| 8121 | Customer type is non-loyalty |
| 8122 | Required Identifier missing for barcode generation |
| 8123 | Barcode generation failed for customer identifier |
| 8124 | Invalid conf value for CONF_BARCODE_VALUE_IDENTIFIER |
| 8125 | Invalid promotionStatusForCustomer. It should be one of: AVAILABLE_TO_ENROL, AVAILABLE_TO_EARN, AVAILABLE_TO_REDEEM, EXPIRED |
| 8126 | Request passed without child org context |
| 8127 | Invalid source or accountId passed |
| 8153 | The provided identifiers are already associated with the following customers with these user ID values : \{0\}. These are campaign (not registered) users. |
Warning Codes
| Warning Code | Description |
|---|---|
| 8050 | Same Customer found in other sources, Combining |
| 8051 | Same Customer found in other sources, Merging with userId \{0\} |
| 8052 | Add customer, Conflicting Customers found |
| 8053 | Update customer, Conflicting Customers found |
| 8054 | Account id not passed |
| 8055 | Invalid email id |
| 8056 | Invalid mobile |
| 8057 | Invalid email id in comm channel |
| 8058 | Invalid mobile in comm channel |
| 8059 | Pushing customer to Solr failed |
| 8060 | Pushing customer to subscription queue failed |
| 8061 | Nps details get failed |
| 8062 | Points details fetch failed |
| 8063 | Segmentation details fetch failed |
| 8064 | External id validation failed |
| 8066 | Same Customer found in other sources, Merge already done with userId \{0\} |
| 8068 | Customer is campaign user |
| 8069 | Merged customer found |
| 8070 | No valid change identifiers detected |
| 8071 | Mobile already attached with this user |
| 8072 | Email already attached with this user |
| 8073 | External id already attached with this user |
| 8074 | Change Failed, Identifier found in multiple sources and userIds |
| 8075 | Primary identifier not matching with other identifiers |
| 8076 | Gap details missing |
| 8077 | Invalid associatedWith passed, attribution not updated |
| 8078 | No Image passed to be deleted |
| 8079 | Error in uploading Image |
| 8080 | Error in deleting image |
| 8081 | No Image Passed |
| 8082 | Max image per user is 5 |
| 8083 | Image size is too small |
| 521 | Multiple actions running for the same customer, Please try after some time |
| 8088 | Customer status get failed |
| 8090 | Unable to create profile as instore profile doesn't exist |
| 400 | Admin user auth not supported for \{0\} |
| 1053 | Preferred store specified is not found. |
| 91001 | Failed to get point details. |
| 91002 | Failed to get subscription details. |
| 91003 | Failed to validate. |
| 91004 | Failed to get segmentation details. |
| 91005 | \{x\} is primary identifier and cannot be updated. |
| 91006 | \{x\} update is not allowed. |
| 91007 | Failed to register. \{x\} already exists for some other user. |
| 91011 | Customer is already in the lowest slab. |
| 91012 | Customer is already in the highest slab. |
| 91013 | Call to Points Engine for tier upgrade criteria has failed \{x\}. |
| 91014 | Call to Points Engine for tier renewal criteria has failed \{x\}. |
| 91015 | Failed to update extended fields; or field \{x\} length too long. |
| 91016 | WECHAT profile is not available for the customer. |
| 91017 | WEB_ENGAGE profile is not available for the customer. |
| 91018 | Unable to load WeChat notifications. |
| 91019 | Unable to load Web Engage notifications. |