Create target based on Behavioural event

post https://{host}/v3/{check_API_Endpoint_Example_in_the_description}

This document provides information on creating a target based on behavioral events.

Behavioral events are a way using which brands track the behavioral properties of their customers. For example:

Whether a user has updated the profile picture?
Whether a user has provided the product review?
Whether a user has walked 5000 steps?

Using the milestones, brands can track these behavioral events and reward their users. For example:

Give 100 points to the user for updating the profile picture 2 times a month.
Give a $1 coupon to the user for giving 3 product reviews in a quarter.
Give a fitness badge to the user for walking 5000 steps in 2 days.

📘
Note
Unlike targets such as QUANTITY, SALES, GROSS_SALES, REGULAR_POINTS, PROMOTIONAL_POINTS,
ALL_POINTS, EXTENDED_FIELD, where the user has to make 3 API calls (target-group, period, and target) to create a single target, the behavioural type of targets can be created using a single call by placing the entire information in the single call itself. It means the definition of all the keys will be the same except for the following:

targetEntity = "Event".
eventName = "name of the behavioral event".
1. This key will be present in the request body for the behavioural event type of targets.

targetType = "COUNT"/"VISIT"/"EVENT_ATTRIBUTE". Only these 3 are supported.

When the targetType is given as "EVENT_ATTRIBUTE", then:

An "extendedFieldInfo object is applicable that contains 2 parameters:

aggregateFunction: "SUM"
name: Name of the attribute of the behavioral event on which SUM needs to happen.

"targetEntity": "EVENT",
"eventName": "removedFromCart",
"targetType": "EVENT_ATTRIBUTE",
"extendedFieldInfo": {
    "name": "cartId",
    "aggregateFunction": "SUM"}

"targetEntity": "EVENT",
"eventName": "removedFromCart",
"targetType": "COUNT"/"VISIT",
"extendedFieldInfo": {
    "name": "cartId",
    "aggregateFunction": "SUM"}

👍
Note
For detailed information about our APIs and for hands-on testing, refer documentation in API overview and step-by-step guide on making your first API call in Make your first API call .

API endpoint example

Using create target group: https://eucrm.cc.capillarytech.com/v3/targetGroups

Prerequisites

Authentication: Basic/OAuth authentication
Default access group

Resource information


URI	v3/targetGroups
HTTP method	POST
Pagination	NA
Rate limit	NA
Batch support	NA

Request body parameters

Parameter Name	Data Type	Description
active	Boolean	Indicates if the tracking is active or not.
description	String	A brief description of the target group.
name*	String	The name identifier for the target group. The character limit for the name is 200 characters.
preferredTillId	Number	Identifier for a preferred till.
trackingType	Enum	The type of tracking the milestone is created for. Supported values: - Default (single target tracking), - Unified (tracking multiple targets as a unit), - Streak (Tracking the achievement of a user across the cycles continuously), - Capping (Tracking the number of points a user has got over a period, so that capping can be applied). - Non continuous streak (Non-continuous streaks is a variation of streak, where the user is not required to perform specified activity continously).
targetEvaluationType	Enum	The evaluation strategy for the targets. Supported values: FIXED_CALENDAR_WINDOW - Each cycle runs for a defined period from the selected start date. CYCLIC_WINDOW - Cycle starts after customer's 1st transaction post enrolment. PERIOD_AGNOSTIC_WINDOW - The cycle continues until the user achieves the specified target.
totalPeriods	Number	The total number of periods over which the tracking is evaluated.
frequencyType	Enum	The frequency of each cycle in which the user has to achieve the target value. Supported values: Monthly, Quarterly, Half-yearly, Yearly, Weekly, Daily, CUSTOM.
frequency	Number	The frequency count, relevant to the frequencyType.
recurringCycles	Number	The number of cycles for which the tracking recurs.
periods	Object	An array of period objects, each containing details about the individual periods within the tracking.
active	Boolean	Indicates if the period is active.
description	String	A brief description of the period.
endDate	Date Time	The end date and time of the period.
periodStatus	Enum	Indicates if the cycle of the Milestone is running or upcoming. Supported values: RUNNING, UPCOMING, NOT_STARTED.
refCode	String	A reference code for the period.
startDate	Date Time	The start date and time of the period.
targets	Object	An array of target objects.
active	Boolean	Indicates if the target is active.
description	String	A brief description of the target.
expression	String	A string representing the condition to meet the target aka rule.
expressionJson	String	A JSON expression that specifies the conditions required to achieve the target.
defaultValues	Object	An array of objects providing default values related to the target.
defaultValue	String	The default value for the target
filters	Object	In this object, you can define the entity to which the specified expressions related to the target will be applied.
enrolmentMethod	Enum	The method of enrolment for the target. Supported values: TRANSACTION, IMPORT
entityType	Enum	The entity to which the specified expressions related to the target will be applied. For example: The user has to make a purchase of shoes from ABC store. Here, purchase of shoes is the expression and the entity is ABC store. Supported values: STORE, ZONE, CONCEPT.
entityIds	Array	The IDs of the entities to which the is filter applied on.
name	String	The name identifier for the target.
targetEntity	Enum	The KPI on which the target is tracked. Supported values: TRANSACTION, LINEITEM, EVENT, REWARDS. To track the transactional KPIs, use TRANSACTION and LINEITEM . To track the Behavioural events & EMF events, use EVENT. To track the tracking based on rewards such as points, use REWARDS.
eventName	String	The behavioral name of the event that triggers the target. Only valid in the case of behavioral events & EMF events.
targetType*	Enum	The type of target. Supported values: SUM, VISIT, and COUNT (These are only 3 supported for behavioral event type of targets) To use SUM, set the value as EVENT_ATTRIBUTE and then define the details in the extendedFieldInfo object.
extendedFieldInfo	Object	Includes the details of the event attribute that needs to be tracked. This object is applicable only when targetType is SUM.
name	String	Event on which the sum calculation is performed. For example, the number of adding to cart events.
aggregateFunction	Enum	The aggregate function checks whether the behavioral event is satisfied based on the sum. Supported values: SUM
defaultValues	Object	An array of objects providing default values related to the target.
defaultValue	Integer	A default value used in the target evaluation.

Request body parameters (that are related to target)

Parameter	Data Type	Description
active	Boolean	Indicates if the target is active.
description	String	A brief description of the target.
expression	String	A string representing the condition to meet the target.
expressionJson	JSON	A JSON expression that specifies the conditions required to achieve the target.
filters	Array	In this object, you can define the entity to which the specified expressions related to the target will be applied.
- entityIds	Array	The IDs of the entities to which the is filter applied on.
- entityType	Enum	The entity to which the specified expressions related to the target will be applied. For example: The user has to make a purchase of shoes from ABC store. Here, purchase of shoes is the expression and the entity is ABC store. Supported values: STORE, ZONE, CONCEPT.
name*	String	Name assigned to the target.
targetEntity	Enum	The KPI on which the target is tracked. Supported values: TRANSACTION, LINEITEM, EVENT, REWARDS. To track the transactional KPIs, use TRANSACTION and LINEITEM . To track the Behavioural events, use EVENT. To track the tracking based on rewards such as points, use REWARDS.
enrolmentMethod	Enum	The method of enrolment for the target. Supported values: TRANSACTION, IMPORT
targetGroupId*	Integer	ID of the target group.
targetType*	String	The type of target. Supported values: SUM, VISIT, and COUNT. To use SUM, set the value as EVENT_ATTRIBUTE and then define the details in the extendedFieldInfo object.
defaultValues	Array	An array of objects providing default values related to the target.
- targetName	String	Name of the target.
- periodId	Integer	Unique identifier for the period.
- defaultValue	Integer	A default value used in the target evaluation.
extendedFieldInfo	Object	Includes the details of the event attribute that needs to be tracked. This object is applicable only when targetType is SUM.
- name	String	Event on which the sum calculation is performed. For example, the number of adding to cart events.
- aggregateFunction	String	The aggregate function checks whether the behavioral event is satisfied based on the sum. Supported values: SUM

{
    "active": true,
    "fromDate": "2024-02-19T00:00:00.529Z",
    "name": "GoodNightForNightly",
    "preferredTillId": 50692127,
    "toDate": "2024-05-31T08:41:00.529Z",
    "trackingType": "DEFAULT",
    "totalPeriods": 2,
    "frequency": 1,
    "recurringCycles": 1,
    "targetEvaluationType": "FIXED_CALENDAR_WINDOW",
    "targetCycleStartDate": "2024-02-19T00:31:00.529Z",
    "periods": [
        {
            "active": true,
            "description": "p66912",
            "endDate": "2024-02-22T23:45:12.063",
            "periodStatus": "RUNNING",
            "refCode": "period66921",
            "startDate": "2024-02-19T00:00:00.529Z"
        },
        {
            "active": true,
            "description": "p66222",
            "endDate": "2024-04-30T23:45:12.063",
            "periodStatus": "NOT_STARTED",
            "refCode": "period6628911",
            "startDate": "2024-04-01T23:45:12.063Z"
        }
    ],
    "targets": [
        {
            "targetEntity": "EVENT",
            "targetType": "VISIT",
            "eventName": "goodNight",
            "defaultValues": [
                {
                    "defaultValue": "2"
                },
                {
                    "defaultValue": "3"
                }
            ],
            "targetMilestoneTriggers": [],
            "expression": "true",
            "expressionJson": "{\"arity\":\"literal\",\"value\":\"true\",\"type\":\"boolean:primitive\"}",
            "filters": [],
            "name": "goodNightTargetRule",
            "enrolmentMethod": "TRANSACTION"
        }
    ]
}

 {
    "active": true,
    "description": "generic fixed group1",
    "fromDate": "2024-02-19T02:00:00.063",
    "name": "genericFixedTest1",
    "preferredTillId": 50697469,
    "toDate": "2024-10-31T08:41:00.529Z",
    "trackingType": "DEFAULT",
    "totalPeriods": 1,
    "frequency": 0,
    "recurringCycles": 0,
    "periods": [
        {
            "active": true,
            "description": "p1",
            "endDate": "2024-10-31T08:41:00.529Z",
            "periodStatus": "RUNNING",
            "refCode": "period444f5",
            "startDate": "2024-02-19T02:00:00.063"
        }
    ],
    "targets": [
        {
            "active": true,
            "description": "string",
            "expression": "true",
            "expressionJson": "{\"arity\":\"literal\",\"value\":\"true\",\"type\":\"boolean:primitive\"}",
            "filters": [],
            "defaultValues": [
                {
                    "defaultValue": 4.000
                }
            ],
            "name": "fixedTarget1",
            "targetEntity": "EVENT",
            "enrolmentMethod": "TRANSACTION",
            "targetType": "EVENT_ATTRIBUTE", 
            "eventName": "test",
            "extendedFieldInfo": {
                "name": "step",
                "aggregateFunction": "SUM"
            }
        }
    ]
}

Response parameters

Field	Datatype	Description
id	integer	Unique identifier for the tagrget group.
name	string	Name of the target group.
active	boolean	Indicates if the group is active.
preferredTillId	integer	Preferred till ID.
totalPeriods	integer	Total number of periods specified.
description	string	Description of the target.
targetEvaluationType	Enum	The evaluation strategy for the targets. Supported values: FIXED_CALENDAR_WINDOW - Each cycle runs for a defined period from the selected start date. CYCLIC_WINDOW - Cycle starts after customer's 1st transaction post enrolment. PERIOD_AGNOSTIC_WINDOW - The cycle continues until the user achieves the specified target.
targetCycleStartDate	string (date-time)	Start date and time for the target cycle.
targetCycleEndDate	string (date-time)	End date and time for the target cycle.
frequencyType	Enum	The frequency of each cycle in which the user has to achieve the target value. Supported values: Monthly, Quarterly, Half-yearly, Yearly, Weekly.
trackingType	Enum	The type of tracking the milestone is created for. Supported values: - Default (single target tracking), - Unified (tracking multiple targets as a unit), - Streak (Tracking the achievement of a user across the cycles continuously), - Capping (Tracking the number of points a user has got over a period, so that capping can be applied). - Non continuous streak (Non-continuous streaks is a variation of streak, where the user is not required to perform specified activity continously).
fromDate	string (date)	Start date for the target.
toDate	string (date)	End date for thetarget.
recurringCycles	integer	Number of recurring cycles specified.
frequency	integer	Frequency value set for the setting.
id	integer	Unique identifier for each period.
startDate	string (date)	Start date for each period.
endDate	string (date)	End date for each period.
refCode	string	Reference code for each period.
periodStatus	Enum	Status of each period. Supported values: RUNNING, NOT_STARTED, UPCOMING.
targetGroupId	integer	Identifier linking each period to a target group.
description	string	Description of each period.
active	boolean	Indicates if each period is active.
id	integer	Unique identifier for each streak.
name	string	Name of each streak.
targetCountOfSequence	integer	Target count of sequence for each streak.
id	integer	Unique identifier for each target.
name	string	Name of each target.
targetType	Enum	The type of target. Supported values: COUNT, VISIT, SUM To use SUM, set the value as EVENT_ATTRIBUTE and then define the details in the extendedFieldInfo object.
targetEntity	Enum	The KPI on which the target is tracked. Supported values: TRANSACTION, LINEITEM, EVENT, REWARDS. To track the transactional KPIs, use TRANSACTION and LINEITEM . To track the Behavioural events, use EVENT. To track the tracking based on rewards such as points, use REWARDS.
eventName	string	Name of the event associated with each target.
description	string	Description of each target.
active	boolean	Indicates if each target is active.
expression	string	Expression defining the criteria for each target.
expressionJson	string (JSON)	Target expression in JSON format for each target.
entityType	Enum	The entity to which the specified expressions related to the target will be applied. For example: The user has to make a purchase of shoes from ABC store. Here, purchase of shoes is the expression and the entity is ABC store. Supported values: STORE, ZONE, CONCEPT.
entityIds	array of integers	IDs of entities for the filter of each target.
enrolmentMethod	string	Method of enrolment for each target.
defaultValue	float	Specifies a default value for the target criteria for each target.

{
    "data": [
        {
            "id": 9067,
            "attribution": {
                "createdOn": "2023-09-25T11:42:35.850+0530",
                "lastUpdatedOn": "2023-09-25T11:42:35.850+0530",
                "lastUpdatedBy": {
                    "id": 50666468,
                    "code": "amanv2",
                    "description": "",
                    "name": "amanv2",
                    "type": "TILL"
                },
                "createdBy": {
                    "id": 50666468,
                    "code": "amanv2",
                    "description": "",
                    "name": "amanv2",
                    "type": "TILL"
                }
            },
            "name": "test_name",
            "emfRuleSetId": 1246657,
            "emfUnrolledRulesetId": 1246656,
            "targetType": "COUNT",
            "targetEntity": "EVENT",
            "targetGroupId": 5869,
            "description": "test210",
            "active": true,
            "expression": "true",
            "expressionJson": "{\"arity\":\"literal\",\"value\":\"true\",\"type\":\"boolean:primitive\"}",
            "filters": [
                {
                    "entityType": "ZONE",
                    "entityIds": [
                        0
                    ]
                }
            ],
            "enrolmentMethod": "TRANSACTION",
            "defaultValues": [
                {
                    "id": 10083,
                    "periodId": 1,
                    "defaultValue": 20
                }
            ],
            
        }
    ],
    "errors": null,
    "warnings": null
}

{
    "data": [
        {
            "id": 9067,
            "attribution": {
                "createdOn": "2023-09-25T11:42:35.850+0530",
                "lastUpdatedOn": "2023-09-25T11:42:35.850+0530",
                "lastUpdatedBy": {
                    "id": 50666468,
                    "code": "amanv2",
                    "description": "",
                    "name": "amanv2",
                    "type": "TILL"
                },
                "createdBy": {
                    "id": 50666468,
                    "code": "amanv2",
                    "description": "",
                    "name": "amanv2",
                    "type": "TILL"
                }
            },
            "name": "test_name",
            "emfRuleSetId": 1246657,
            "emfUnrolledRulesetId": 1246656,
            "targetType": "EVENT_ATTRIBUTE",
            "targetEntity": "EVENT",
            "targetGroupId": 5869,
            "description": "test210",
            "active": true,
            "expression": "true",
            "expressionJson": "{\"arity\":\"literal\",\"value\":\"true\",\"type\":\"boolean:primitive\"}",
            "filters": [
                {
                    "entityType": "ZONE",
                    "entityIds": [
                        0
                    ]
                }
            ],
            "enrolmentMethod": "TRANSACTION",
            "defaultValues": [
                {
                    "id": 10083,
                    "periodId": 1,
                    "defaultValue": 20
                }
            ],
            "extendedFieldInfo": {
                "name": "tax_amount",
                "aggregateFunction": "SUM"
            }
        }
    ],
    "errors": null,
    "warnings": null
}

API error codes

Code	Description
310069	Target group name already exists
300004	Invalid input, check all values and ensure they are correct.
310008	Length of Target rule name cannot exceed 200

Create target based on Behavioural event

📘
Note

👍
Note

API endpoint example

Prerequisites

Resource information

Request body parameters

Request body parameters (that are related to target)

Response parameters

API error codes

📘Note

👍Note

API endpoint example

Prerequisites

Resource information

Request body parameters

Request body parameters (that are related to target)

Response parameters

API error codes

📘
Note

👍
Note