Time	Status	User Agent
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This API is used to deactivate an individual customer's participation in an active campaign. It can also be used to revoke specific rewards that have been earned, by passing the earnId.

Example request

curl --location --request POST 'https://{Host}/api_gateway/v1/promotions/`{promotionId}`/deactivate?customerId=566881933&earnId=null' \
--header 'Accept: application/json' \
--header 'Content-Type: application/json' \
--header 'accept: application/json' \
--header 'Authorization: Basic Z2VvcmdlLmJ1GFmNDI3MGQ3YzI4ZjU4ZjY3MmNhZjY1ZmY=' \
--header 'Cookie: _cfuvid=DWAI.W93CwD8Hhdi33884bJoUrRqwVps-1761979737913-0.0.1.1-604800000' \
--data ''

Prerequisites

Authentication: Basic or OAuth authentication.
Default access group

Resource information


Pagination	No
Batch support	No

Path parameters

Field	Type	Required	Description
promotionId	String	Yes	Unique identifier for the promotion to be deactivated.

Query parameters

Field	Type	Required	Description
customerId	Number	Yes	The unique identifier of the customer.
earnId	String	Optional	The specific earn ID to deactivate. Required for PAYMENT_VOUCHER modes.

Example response

{
    "data": true,
    "errors": []
}

Response parameters

Field	Type	Description
data	Boolean	Returns true if the deactivation was successful.
errors	Array	A list of error objects (empty on success).

Error codes

Code	Description
400	GLOBAL.INVALID_INPUT: Required parameters are missing or invalid.
404	GLOBAL.PROMOTION_NOT_FOUND: The promotion does not exist or is not active.
707	PROMO.UNSUPPORTED_PROMOTION_TYPE: Cannot deactivate preferences for POS or CODE promotions.
731	PROMO.EARN_ID_INVALID: The provided earnId is invalid.
736	PROMO.UNSUPPORTED_PREFERENCE_CHANGE: Incorrect combination of earnId and promotion mode.
737	PROMO.UNSUPPORTED_PREFERENCE_CHANGE_PENDING_CART: Cannot change status while the customer has an open cart.
500	GLOBAL.UNEXPECTED_ERROR: Internal server error.