Get Retro Requests

get https://{host}/v2/customers/lookup/retroRequest

Retrieves the summary of change in identifiers and other details such as email ID, mobile number, external ID, account merge, address change, mobile number reallocation, tier, and retro transactions.

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Retro transaction is conversion of non-member transactions to a loyalty transaction by tagging a previous transaction of a customer (once registered).

You can enable retro transaction for the org with CONF_RETRO_TRANSACTION_ENABLE on the Billing configuration page. That is, InTouch > Settings > Systems & Deployment > InTouch PoS Configuration > Billing.

Check the following configurations for maximum days allowed and minimum time limit required after customer registration to tag a not-interested transaction to that customer.

CONF_CLIENT_RETRO_MAX_ALLOWED_AGE_DAYS

CONF_CLIENT_RETRO_DELAY_SINCE_REGISTRATION_HOURS

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