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There is no UI to create a search criteria. Create a JIRA ticket to the sustenenace team for creating search criteria.

These APIs enable you to search real-time and historical transactional data using a combination of keywords. This feature facilitates search creation across standard, custom, and extended fields, and supports data types such as string, number, string, and date (epoch). You can set up search criteria for a maximum of 10 fields.

Use Cases

Search for a Transaction and Assign Loyalty Points

Scenario: Consider that you want to search for a Not-interested transaction transaction that has not yet been allocated any points, and you now wish to assign loyalty points to it.

Solution: Use the defined search criteria to locate the transaction. From the results, identify the transaction ID and then use it to fetch further details in order to assign loyalty points to the transaction.

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Note

A delay of 2 hours can be expected for real-time data.

Data retention policy

You can define the rolling window time period of the data that needs to be indexed in days format when creating the search criteria. In a rolling window, the data retention period is in days and not fixed to specific calendar dates.
For instance, if you set a data retention time of 30 days and create search criteria on the 30th of a month, the system will index data from the 1st to the 30th day. If any new data is added on the 31st day after the search criteria creation, the rolling window will automatically adjust, and the system will fetch data from the 2nd to the 31st day.