put https://{host}/api_gateway/rewards/core/v1/management/transactions?skip_validation=true
This API is used to update fulfilment status and transaction custom fields for issued rewards
Note
- For detailed information about our APIs and for hands-on testing, refer documentation in API overview and step-by-step guide on making your first API call in Make your first API call .
Prerequisites
- Authentication: Basic or OAuth authentication
- Default access group
Resource information
| URI | /api_gateway/rewards/core/v1/management/transactions?skip_validation=true |
| HTTP Method | PUT |
| Pagination | No |
| Batch support | No |
| Rate limit information | None |
API endpoint example
https://eu.api.capillarytech.com/api_gateway/rewards/core/v1/management/transactions?skip_validation=true
Request path parameters
| Parameter Name | Data Type | Description |
|---|---|---|
| skip_validation | String | A validation code is used to redeem points for the transaction. You can set skip_validation to true in the configuration to bypass the validation code for points redemption. |
Request body parameters
| Parameter | Datatype | Description |
|---|---|---|
| transactions | array | Details about the transaction. |
| id* | integer | Unique id of the transaction to fetch. |
| customerId* | integer | Unique id for the customer associated with the transaction. |
| rewardId* | integer | Unique id for the reward associated with the transaction. |
| transactionCustomField | object | Custom transaction fields enhance the ability to track and manage reward points beyond what standard fields offer, meeting specific needs and requirements. The supported data types are String, Integer, Date, and Boolean. Consider the following scenarios: Scenario 1: A brand partners with a third-party vendor to deliver their product. This requires additional tracking, such as vendor ID, handling instructions, and delivery date. To manage this information, create custom fields for vendor_ID, handling_instructions, and delivery_date and include the fields with their respective values in thetransactionCustomFieldobject.Scenario 2: A brand wants to store extra information about a transaction's status, such as internal status codes and notes that standard fields don't capture. Create custom fields for internal_status_code and notes and add the fields with their corresponding values to the transactionCustomField object.Refer Reward Tracking with status and Custom Fields for more information. |
| fulfillmentDetails | object | The fulfillmentDetails object tracks the status of each transaction's fulfillment process and provides information about the current state of reward fulfillment. Consider the following scenarios:Scenario 1: A customer places an order for a reward. To track the order through its various stages, create statuses such as " Order received," "Processing," "Shipped," and "Delivered." Include these statuses as values in the fulfillmentDetails object to provide real-time tracking information to the customer.Scenario 2: A customer reports an issue with a reward they received or requests a return. Update the fulfillmentDetails object with statuses such as "Returned," "Refund processed," or "Issue resolved." This approach helps manage and track returns or complaints more effectively. |
| status | string | Current status of the fulfillment process. Status can be created from Create fulfillment status. |
{
"transactions": [
{
"transactionId": 195694,
"customerId": 556875097,
"rewardId": 180298,
"transactionCustomField": {
"issue-reward-1": "6868"
},
"fulfillmentDetails": {
"status": "Order confirmed"
}
},
{
"transactionId": 195694,
"customerId": 556875097,
"rewardId": 180298,
"transactionCustomField": {
"issue-reward-1": "6868"
},
"fulfillmentDetails": {
"status": "Delivered"
}
}
]
}
Response parameters
| Parameter | Description |
|---|---|
| transactions | Details about the transaction. |
| id | Unique id of the transaction to fetch. |
| customerId | Unique id for the customer associated with the transaction. |
| rewardId | Unique id for the reward associated with the transaction. |
| fulfillmentDetails | Details about the fulfillment status. |
| id | Unique id of the fulfillment details |
| status | Current status of the fulfillment process. |
{
"transactions": [
{
"transactionId": 195694,
"rewardId": 180298,
"customerId": 556875097,
"fulfillmentDetails": {
"id": 3,
"status": "Order confirmed"
}
},
{
"transactionId": 195694,
"rewardId": 180298,
"customerId": 556875097,
"fulfillmentDetails": {
"id": 5,
"status": "Delivered"
}
}
]
}