Troubleshooting

ErrorReason
API not triggering- Check the API method and URl as defined in the Trigger.
- Ensure the dataflow is active.
- Ensure the required headers are set.
- Authentication tokens are valid.
- For APIs that are not Live, ensure the variant ID is correct.
Unable to create a dataflow- Ensure you have User permissions - read, write, edit.
Incorrect or missing data in Mongo DB- Check the Mongo DB connections.
- Validate the input data.
API request errors- Check the HTTP status code returned by the API.
- Check error messages.
Unable to save the dataflow- Check for unconfigured blocks
- Missing connectors
Note: Error blocks are shown in red.