Loyalty Sales Report

This report gives you the sales-related information of the loyal customers. The KPIs used in the report are oriented to only the loyal customers and not the whole customer base.

This report has the following charts that demonstrate the various facets of loyalty sales.

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Even if you want to show a single KPI in a report on Insights+, you have to create a chart to show the value of the KPI.

ChartKPI/ChartDescription
% loyalty bookingKPIThe ratio of total number of Loyalty Booking and the total number of Booking
Loyalty conversionKPILoyalty bills divided by total bills
Loyalty atvKPIThe ratio of Loyalty sales and Loyalty Transactions
Loyalty absKPIThe ratio of sum of item quantity and the total number of Loyalty Transactions
Point redemption billsKPITotal number of bills where the points has been redeemed by the Loyalty customers
Point redemption salesKPIThe sales generated by customers against redeeming points including taxes, discounts and not including returns
Total sales v/s loyalty salesChartLoyalty Revenure (The sum of final bill amount including taxes, discounts and not including returns. This includes transactions by both members and non members) v/s Loyalty Revenue (The sum of final amount of all Loyaly Booking including taxes, discounts not including returns) plotted with Month of Year as the dimension
Loyalty sales across slabsChartThe sum of final amount of all Loyaly Booking including taxes, discounts not including returns plotted for each slab in the loyalty program (User Slab as dimension)
Average transaction values across slabsChartLoyalty ATV (The ratio of Loyalty sales and Loyalty Transactions) plotted with User Slab as dimension
Loyalty transactions across slabsChartLoyalty Txns (The total number of transactions made by Loyalty Customers) plotted with User Slab as dimension