Loyalty

Milestone (Targets) & Streaks

This section contains the schemas of various milestones (also called targets) related event notifications. These will be sent to the respective brand's webhooks which brands can consume & use at their end.

Supported event notifications are:

  1. Target Achieved Value Updated event
  2. Target Value Updated event
  3. Target Value Achieved event
  4. Target period start
  5. Target period end
  6. Unified target achieved
  7. Unified target un-achieved
  8. Target enrollment
  9. Streak level achievement
  10. Streak level unachievement
  11. Streak enrolment
  12. Streak unenrolment
  13. Streak start
  14. Streak end

Target Achieved Value Updated event (targetAchievedValueUpdated)

Notifies when a target achieved value has been updated. For example, a user purchases a line-item that updates the target value.

{
  "eventId": "58aa15c9-1a08-422d-9272-f2a1cdc3f8c1",
  "eventType": "1000006_targetAchievedValueUpdated",
  "consumerGroupId": null,
  "actionType": "START",
  " timeStamp": 1683867642403,
  "attributes": {
    "createdAt": 1683867642385,
    "data": {
      "customerIdentifiers": {
        "customerId": 85950037
      },
      "eventName": "TransactionAdd",
      "eventId": 15,
      "targetDetails": {
        "id": 243,
        "name": "League Stage Reward_TxnCount1",
        "targetGroupId": 163,
        "targetGroupName": "League Stage Reward",
        "targetPeriodId": 61,
        "targetPeriodName": "L1"
      },
      "currentE ventTargetValue": "1",
      "achievedTargetValue": "14.000",
      "definedTargetValue": "1.000",
      "triggeringActivity": {
        "name": "TransactionAdd",
        "identifiers": [
          {
            "key": "TransactionId",
            "value": "175771018"
          }
        ],
        "enteredBy": {
          "id": 100007771
        },
        "additionalAttributes": [
          
        ]
      },
      "milestoneDetails": [
        
      ],
      "transactionId": 175771018
    },
    "loyaltyEventId": "",
    "eventName": "targetAchievedValueUpdated",
    "refId": "1000006_d4658fc5bd809b780b32ad88b1e3c442",
    "apiRequestId": "d4658fc5bd809b780b32ad88b1e3c442",
    "orgId": 1000006
  }
}
{
  "eventName": "targetAchievedValueUpdated",
  "eventLogId": 6566,
  "data": {
    "eventName": "RAR",
    "returnId": 4698,
    "customerIdentifiers": {
      "loyaltyType": "QPQQMYZJ",
      "ecommerce": {
        "accounts": [
          {
            "accountId": "BXHNZC",
            "identifiers": [
              {
                "identifierType": "ZOHT",
                "identifierValue": "JLEXNQYUM"
              }
            ]
          }
        ]
      },
      "lastName": "IMZCIYC",
      "facebook": {
        "accounts": [
          {
            "accountId": "UBMOPJG",
            "identifiers": [
              {
                "identifierType": "EJQWWBLLI",
                "identifierValue": "CJEHNEZ"
              }
            ]
          }
        ]
      },
      "wechat": {
        "accounts": [
          {
            "accountId": "SFQFCGVG",
            "identifiers": [
              {
                "identifierType": "GQV",
                "identifierValue": "TWNB"
              }
            ]
          }
        ]
      },
      "tmall": {
        "accounts": [
          {
            "accountId": "MXGBCKMH",
            "identifiers": [
              {
                "identifierType": "SBUGNXIUOL",
                "identifierValue": "VGZWFM"
              }
            ]
          }
        ]
      },
      "toabao": {
        "accounts": [
          {
            "accountId": "RNZ",
            "identifiers": [
              {
                "identifierType": "LSYCYDL",
                "identifierValue": "YBPLUPTQG"
              }
            ]
          }
        ]
      },
      "web_engage": {
        "accounts": [
          {
            "accountId": "TUAWSRL",
            "identifiers": [
              {
                "identifierType": "XQCNU",
                "identifierValue": "YJT"
              }
            ]
          }
        ]
      },
      "line": {
        "accounts": [
          {
            "accountId": "YFHDXLP",
            "identifiers": [
              {
                "identifierType": "ALKMUTI",
                "identifierValue": "CVKAK"
              }
            ]
          }
        ]
      },
      "martjack": {
        "accounts": [
          {
            "accountId": "MLA",
            "identifiers": [
              {
                "identifierType": "YGFOI",
                "identifierValue": "MKYJCJ"
              }
            ]
          }
        ]
      },
      "customerId": 6301,
      "jd": {
        "accounts": [
          {
            "accountId": "ANTLCKOJDU",
            "identifiers": [
              {
                "identifierType": "IUG",
                "identifierValue": "DODVE"
              }
            ]
          }
        ]
      },
      "website": {
        "accounts": [
          {
            "accountId": "GXU",
            "identifiers": [
              {
                "identifierType": "CPHB",
                "identifierValue": "WINMK"
              }
            ]
          }
        ]
      },
      "firstName": "WCLFI",
      "instore": {
        "id": 4345,
        "mobile": "UTXVQD",
        "email": "VRUSFI",
        "externalId": "VJQMKQBS",
        "cardnumber": "NBW",
        "cardexternalid": "PYUAGLI",
        "cardNumbers": [
          "JIHRR"
        ]
      }
    },
    "achievedTargetValue": "ZQRKTKE",
    "targetDetails": {
      "id": 873,
      "name": "ICA",
      "targetGroupId": 1443,
      "targetGroupName": "THL",
      "targetPeriodId": 8559,
      "targetPeriodName": "RYUCN",
      "description": "OPDET"
    },
    "milestoneDetails": [
      {
        "id": 4773,
        "name": "JIKFKDWOCF",
        "valueType": "JFSOCAYVT",
        "definedValue": "STXTEHH",
        "achievedDate": 9046
      }
    ],
    "eventId": 9513,
    "definedTargetValue": "CSLH",
    "triggeringActivity": {
      "name": "RRMN",
      "identifiers": [
        {
          "key": "ZMUKIBU",
          "value": "XHMOQE"
        }
      ],
      "enteredBy": {
        "id": 8226,
        "till": {
          "code": "TDQCP",
          "name": "UNXLMUETIR"
        },
        "store": {
          "code": "QFVJFQTHD",
          "name": "ZPVY",
          "externalId": "HOKRDWTEXE",
          "externalId1": "FOW",
          "externalId2": "DJG"
        }
      },
      "entityInformation": {
        "entityType": "JMGQE",
        "entityId": 8048
      },
      "additionalAttributes": [
        {
          "key": "UWGILITT",
          "value": "MAAJT"
        }
      ]
    },
    "transactionId": 7432,
    "currentEventTargetValue": "FNV"
  },
  "refId": "GEBXY",
  "loyaltyEventId": "XXZN",
  "apiRequestId": "ZYMMWH",
  "eventId": "KDXZ",
  "createdAt": 5872,
  "traceAttributes": {
    "EXCFXTIP": "LOVQGHIT",
    "TYSCD": "MZRKMVL",
    "KDODJVGTNT": "HSDU",
    "MZRORNVURX": "HRXB",
    "USZJVPLG": "ZWCSEMOOY",
    "QURVSOP": "HSLUFIYC"
  },
  "orgId": 1048
}

Target Value Achieved Event

Notifies when a user achieves the set target.

{
  "eventId": "59589150-8626-4841-bfc5-9f53f81af6ec",
  "eventType": "2013_targetValueAchieved",
  "consumerGroupId": "1eb18702-acaf-463c-91f8-39acc62a7c97",
  "actionType": "START",
  "timeSta mp": 1683878597209,
  "attributes": {
    "createdAt": 1683878590899,
    "data": {
      "customerIdentifiers": {
        "customerId": 504662785
      },
      "eventName": "TransactionAdd",
      "eventId": 15,
      "targetDetails": {
        "id": 2112,
        "name": "Order more times via app or ahente to earn points",
        "targetGroupId": 1065,
        "targetGroupName": "Mission_1_May2023_Omni_Frequency",
        "targetPeriodId": 1462,
        "target PeriodName": "P1"
      },
      "currentEventTargetValue": "1",
      "achievedTargetValue": "3.000",
      "definedTargetValue": "3.000",
      "triggeringActivity": {
        "name": "TransactionAdd",
        "identifiers": [
          {
            "key": "TransactionId",
            "value": "240560693"
          }
        ],
        "enteredBy": {
          "id": 13026505
        },
        "additionalAttributes": [
          
        ]
      },
      "transactionId": 240560693
    },
    "loyaltyEventId": "",
    "eventName": "targetValueAchieved",
    "refId": "2013_77e8f7100269c43d7869f786e85972c3",
    "apiRequestId": "77e8f7100269c43d7869f786e85972c3",
    "orgId": 2013
  }
}
{
  "eventName": "targetValueAchieved",
  "eventLogId": 3397,
  "data": {
    "eventName": "WUFHOV",
    "customerIdentifiers": {
      "loyaltyType": "HYXZ",
      "ecommerce": {
        "accounts": [
          {
            "accountId": "NGKYMEHJLI",
            "identifiers": [
              {
                "identifierType": "BOKPJV",
                "identifierValue": "TPC"
              }
            ]
          }
        ]
      },
      "lastName": "GCGKWRNNLW",
      "facebook": {
        "accounts": [
          {
            "accountId": "INU",
            "identifiers": [
              {
                "identifierType": "UXEOHDBNVN",
                "identifierValue": "RNIVT"
              }
            ]
          }
        ]
      },
      "wechat": {
        "accounts": [
          {
            "accountId": "CTTE",
            "identifiers": [
              {
                "identifierType": "VLQ",
                "identifierValue": "VNXSMWKF"
              }
            ]
          }
        ]
      },
      "tmall": {
        "accounts": [
          {
            "accountId": "ELB",
            "identifiers": [
              {
                "identifierType": "DDNHPVC",
                "identifierValue": "ZLPWGKRKB"
              }
            ]
          }
        ]
      },
      "toabao": {
        "accounts": [
          {
            "accountId": "OTVECG",
            "identifiers": [
              {
                "identifierType": "LXREHT",
                "identifierValue": "VOHGIQHJLE"
              }
            ]
          }
        ]
      },
      "web_engage": {
        "accounts": [
          {
            "accountId": "NNS",
            "identifiers": [
              {
                "identifierType": "VMUJP",
                "identifierValue": "KEP"
              }
            ]
          }
        ]
      },
      "line": {
        "accounts": [
          {
            "accountId": "QEEZUHTAOP",
            "identifiers": [
              {
                "identifierType": "MJRF",
                "identifierValue": "ZDVWOVXLP"
              }
            ]
          }
        ]
      },
      "martjack": {
        "accounts": [
          {
            "accountId": "VMUMALIDJT",
            "identifiers": [
              {
                "identifierType": "GAPUWVUS",
                "identifierValue": "CLTVJSM"
              }
            ]
          }
        ]
      },
      "customerId": 5075,
      "jd": {
        "accounts": [
          {
            "accountId": "LMMW",
            "identifiers": [
              {
                "identifierType": "GTGRSHBCL",
                "identifierValue": "BCTSZUMAEM"
              }
            ]
          }
        ]
      },
      "website": {
        "accounts": [
          {
            "accountId": "HYDOOXRA",
            "identifiers": [
              {
                "identifierType": "DWSCCIQ",
                "identifierValue": "RPZ"
              }
            ]
          }
        ]
      },
      "firstName": "YBNUVAUN",
      "instore": {
        "id": 3066,
        "mobile": "NHKLPZH",
        "email": "CIKCMZXTQH",
        "externalId": "DQYVOQU",
        "cardnumber": "ECUD",
        "cardexternalid": "VXHMKZG",
        "cardNumbers": [
          "ZNI"
        ]
      }
    },
    "achievedTargetValue": "UIGCWPK",
    "targetDetails": {
      "id": 9896,
      "name": "VZRTEXXJCW",
      "targetGroupId": 6976,
      "targetGroupName": "CWK",
      "targetPeriodId": 8331,
      "targetPeriodName": "ALTYXBFEM",
      "description": "SBD"
    },
    "eventId": 5954,
    "definedTargetValue": "BVTTNIXWBI",
    "triggeringActivity": {
      "name": "SPUBWL",
      "identifiers": [
        {
          "key": "RUQ",
          "value": "CXBVJMEZ"
        }
      ],
      "enteredBy": {
        "id": 3908,
        "till": {
          "code": "HSUK",
          "name": "ZMERTC"
        },
        "store": {
          "code": "FFJ",
          "name": "QMLQW",
          "externalId": "AEYRD",
          "externalId1": "DQSZANY",
          "externalId2": "SVJPOLVP"
        }
      },
      "entityInformation": {
        "entityType": "IYA",
        "entityId": 7034
      },
      "additionalAttributes": [
        {
          "key": "GFELJJPZ",
          "value": "NDJMMA"
        }
      ]
    },
    "transactionId": 3021,
    "currentEventTargetValue": "BMTA"
  },
  "refId": "QNVRLBP",
  "loyaltyEventId": "BTOUQ",
  "apiRequestId": "CYEY",
  "eventId": "PAANAM",
  "createdAt": 5670,
  "traceAttributes": {
    "MJVKBWFW": "OQEGKXDXY",
    "POVGANWU": "LKES",
    "LAQJNBOR": "MFQLVYE"
  },
  "orgId": 7184
}

Target Period Completed Event

Notifies the completion of a target period for a user.

{
        "eventName": "targetPeriodCompleted",
        "data": {
            "customerIdentifiers": {
                "customerId": 5986,
                "firstName": "GUJZCZBJE",
                "lastName": "XWCPPWAMF",
                "loyaltyType": "SVDSH",
                "instore": {
                    "id": 8219,
                    "mobile": "XBTHUHTK",
                    "email": "RUFMWNJNM",
                    "externalId": "EOXUQ",
                    "cardnumber": "CCNCTWARTF",
                    "cardexternalid": "YKJJHOYINJ",
                    "cardNumbers": [
                        "QUKDYUHJTX"
                    ]
                },
                "facebook": {
                    "accounts": [
                        {
                            "accountId": "LGATUJCHVG",
                            "identifiers": [
                                {
                                    "identifierType": "TFTSLQJ",
                                    "identifierValue": "ADZ"
                                }
                            ]
                        }
                    ]
                },
                "web_engage": {
                    "accounts": [
                        {
                            "accountId": "JWHYLGF",
                            "identifiers": [
                                {
                                    "identifierType": "XGCPOK",
                                    "identifierValue": "ARBYGKFUR"
                                }
                            ]
                        }
                    ]
                },
                "wechat": {
                    "accounts": [
                        {
                            "accountId": "UIAU",
                            "identifiers": [
                                {
                                    "identifierType": "QGPSOLJWY",
                                    "identifierValue": "ABUY"
                                }
                            ]
                        }
                    ]
                },
                "martjack": {
                    "accounts": [
                        {
                            "accountId": "CMOV",
                            "identifiers": [
                                {
                                    "identifierType": "GHLRL",
                                    "identifierValue": "ZZE"
                                }
                            ]
                        }
                    ]
                },
                "tmall": {
                    "accounts": [
                        {
                            "accountId": "TGT",
                            "identifiers": [
                                {
                                    "identifierType": "JKZPAYK",
                                    "identifierValue": "UVTFCI"
                                }
                            ]
                        }
                    ]
                },
                "toabao": {
                    "accounts": [
                        {
                            "accountId": "BGPJCYHFT",
                            "identifiers": [
                                {
                                    "identifierType": "XUOMQIAASX",
                                    "identifierValue": "WJFUBKGWD"
                                }
                            ]
                        }
                    ]
                },
                "jd": {
                    "accounts": [
                        {
                            "accountId": "CRNXIEHP",
                            "identifiers": [
                                {
                                    "identifierType": "QADMZCEA",
                                    "identifierValue": "IEC"
                                }
                            ]
                        }
                    ]
                },
                "ecommerce": {
                    "accounts": [
                        {
                            "accountId": "KXRELR",
                            "identifiers": [
                                {
                                    "identifierType": "HJANHON",
                                    "identifierValue": "NKLFYVI"
                                }
                            ]
                        }
                    ]
                },
                "website": {
                    "accounts": [
                        {
                            "accountId": "YTSUEBY",
                            "identifiers": [
                                {
                                    "identifierType": "XPRT",
                                    "identifierValue": "NFQGOV"
                                }
                            ]
                        }
                    ]
                },
                "line": {
                    "accounts": [
                        {
                            "accountId": "XKZJLT",
                            "identifiers": [
                                {
                                    "identifierType": "OUQHSDMVR",
                                    "identifierValue": "RNOJZ"
                                }
                            ]
                        }
                    ]
                }
            },
            "targetDetails": {
                "id": 1599,
                "name": "PXWHUGOHE",
                "targetGroupId": 1311,
                "targetGroupName": "NETQVIXEVZ",
                "targetPeriodId": 2736,
                "targetPeriodName": "KXJAEGWS",
                "description": "LADGQW"
            },
            "achievedTargetValue": "BMPPHDS",
            "definedTargetValue": "XIMIYEHQN",
            "triggeringActivity": {
                "name": "QNKC",
                "identifiers": [
                    {
                        "key": "ACOLY",
                        "value": "MXKTX"
                    }
                ],
                "enteredBy": {
                    "id": 6210,
                    "till": {
                        "code": "BBPBE",
                        "name": "LMV"
                    },
                    "store": {
                        "code": "LVE",
                        "name": "APUKKQDD",
                        "externalId": "VESBCXFCY",
                        "externalId1": "FDPZKOWYF",
                        "externalId2": "GNEOA"
                    }
                },
                "entityInformation": {
                    "entityType": "RBSFDUIB",
                    "entityId": 6103
                },
                "additionalAttributes": [
                    {
                        "key": "RROIITNZ",
                        "value": "QSNJZ"
                    }
                ]
            },
            "milestoneDetails": [
                {
                    "id": 1298,
                    "name": "OOTNIFWHA",
                    "valueType": "LYV",
                    "definedValue": "HSPDZUF",
                    "achievedDate": 4440
                }
            ]
        },
        "eventId": "EKY",
        "orgId": 7257,
        "refId": "SRGCV",
        "apiRequestId": "UFEQCNEEH",
        "createdAt": 7915,
        "loyaltyEventId": "TFHBNGXBN",
        "traceAttributes": {
            "ZJIPBBO": "QDHIQ",
            "HDBA": "UDJH",
            "KPEFS": "DPCCYBUEK"
        }
    }

Target Value Update Event

Notifies when the target value associated with the user has been updated.

{
        "eventName": "targetValueUpdated",
        "data": {
            "customerIdentifiers": {
                "customerId": 2527,
                "firstName": "XYJJSKE",
                "lastName": "CHEMK",
                "loyaltyType": "ZFZYJ",
                "instore": {
                    "id": 8709,
                    "mobile": "OIATBO",
                    "email": "CMMTLDMF",
                    "externalId": "YKHVT",
                    "cardnumber": "PRXJJD",
                    "cardexternalid": "MOBNDIV",
                    "cardNumbers": [
                        "NNVIFQK"
                    ]
                },
                "facebook": {
                    "accounts": [
                        {
                            "accountId": "YBNVGBQRE",
                            "identifiers": [
                                {
                                    "identifierType": "EIAOXKYBFN",
                                    "identifierValue": "KNTE"
                                }
                            ]
                        }
                    ]
                },
                "web_engage": {
                    "accounts": [
                        {
                            "accountId": "PTDPSXK",
                            "identifiers": [
                                {
                                    "identifierType": "CYXZZFCPC",
                                    "identifierValue": "COMAT"
                                }
                            ]
                        }
                    ]
                },
                "wechat": {
                    "accounts": [
                        {
                            "accountId": "LOOBI",
                            "identifiers": [
                                {
                                    "identifierType": "WBLMJFUV",
                                    "identifierValue": "BSNGZGTBN"
                                }
                            ]
                        }
                    ]
                },
                "martjack": {
                    "accounts": [
                        {
                            "accountId": "JAMV",
                            "identifiers": [
                                {
                                    "identifierType": "VBZDYU",
                                    "identifierValue": "VAUYPP"
                                }
                            ]
                        }
                    ]
                },
                "tmall": {
                    "accounts": [
                        {
                            "accountId": "YXIBKT",
                            "identifiers": [
                                {
                                    "identifierType": "CBG",
                                    "identifierValue": "OCSPJDBBJ"
                                }
                            ]
                        }
                    ]
                },
                "toabao": {
                    "accounts": [
                        {
                            "accountId": "IBGOYQBB",
                            "identifiers": [
                                {
                                    "identifierType": "YCQTDRBVO",
                                    "identifierValue": "NUPUY"
                                }
                            ]
                        }
                    ]
                },
                "jd": {
                    "accounts": [
                        {
                            "accountId": "HFVEV",
                            "identifiers": [
                                {
                                    "identifierType": "JOTOS",
                                    "identifierValue": "ZASD"
                                }
                            ]
                        }
                    ]
                },
                "ecommerce": {
                    "accounts": [
                        {
                            "accountId": "FNQORHYAPB",
                            "identifiers": [
                                {
                                    "identifierType": "CSDXMSJS",
                                    "identifierValue": "LWMIA"
                                }
                            ]
                        }
                    ]
                },
                "website": {
                    "accounts": [
                        {
                            "accountId": "DSHEA",
                            "identifiers": [
                                {
                                    "identifierType": "FXWCVW",
                                    "identifierValue": "ZGGMS"
                                }
                            ]
                        }
                    ]
                },
                "line": {
                    "accounts": [
                        {
                            "accountId": "JENIHL",
                            "identifiers": [
                                {
                                    "identifierType": "NDCCF",
                                    "identifierValue": "WUY"
                                }
                            ]
                        }
                    ]
                }
            },
            "targetDetails": {
                "id": 4143,
                "name": "SVHXO",
                "targetGroupId": 9705,
                "targetGroupName": "OHELNMDXMK",
                "targetPeriodId": 1203,
                "targetPeriodName": "UNT",
                "description": "SJCCPZROZ"
            },
            "achievedTargetValue": "OSKRYFAUAY",
            "definedTargetValue": "SXDA"
        },
        "eventId": "OWCGLNF",
        "orgId": 7660,
        "refId": "CLRNYYI",
        "apiRequestId": "YFHG",
        "createdAt": 3061,
        "loyaltyEventId": "YMBME",
        "traceAttributes": {
            "UEPWFKEEF": "GBCEMWAK",
            "WLZCFWHSDA": "HIUJ",
            "ZGTKWB": "HPOONUTW",
            "HJPLYIPS": "EOHYCVJMQY"
        }
    }

Unified Target Achieved Event

Notifies when a user achieves the set target for a unified target.

{
  "event": {
    "body": {
      "apiRequestId": "206f03b3832d0dd4b08b4a3016bea940",
      "createdAt": 1715922814916,
      "data": {
        "customerIdentifiers": {
          "customerId": 386959468,
          "instore": {
            "mobile": "918999777180"
          },
          "loyaltyType": "loyalty"
        },
        "targetData": [
          {
            "achievedTargetValue": "3000.000",
            "definedTargetValue": "2500.000",
            "targetId": 53023,
            "targetName": "unified case any_d804ba76-dca8-4f9d-aaa1-012dc3fdae4d",
            "targetPeriodId": 35627,
            "targetPeriodName": "Cycle_1"
          },
          {
            "achievedTargetValue": "3000.000",
            "definedTargetValue": "3000.000",
            "targetId": 53024,
            "targetName": "unified case any_144894ab-2774-4df5-85a7-b2598542dddd",
            "targetPeriodId": 35627,
            "targetPeriodName": "Cycle_1"
          }
        ],
        "transactionId": 2151615115,
        "triggeringActivity": {
          "additionalAttributes": [],
          "enteredBy": {
            "id": 50670145,
            "store": {
              "code": "cc_1",
              "externalId": "cc1",
              "externalId1": "",
              "externalId2": "",
              "name": "CentralZone1"
            },
            "till": {
              "code": "tillhg",
              "name": "tillhg"
            }
          },
          "identifiers": [
            {
              "key": "eventLogId",
              "value": "27156179"
            },
            {
              "key": "transactionId",
              "value": "2151615115"
            }
          ],
          "name": "TransactionAdd"
        },
        "unifiedTargetGroupDetails": {
          "targetGroupId": 28035,
          "targetGroupName": "unified case any",
          "unifiedTargetsAchievementCondition": {
            "aggregation": "COUNT",
            "combinationType": "ANY",
            "ruleExpression": "(53023 | 53024 | 53025)",
            "thresholdValue": 2
          }
        }
      },
      "eventId": "2bf9ab46-d86b-4a0d-a2b2-51e03cd4f335",
      "eventName": "unifiedTargetsAchieved",
      "loyaltyEventId": "27156179",
      "orgId": 51174,
      "refId": "51174_206f03b3832d0dd4b08b4a3016bea940"
    },
    "method": "POST",
    "path": "/",
    "query": {},
    "url": "https://eo9bacvfjgkxwz6.m.pipedream.net/"
  }
}
{
  "eventName": "unifiedTargetsAchieved",
  "eventLogId": 6340,
  "data": {
    "customerIdentifiers": {
      "loyaltyType": "IXNO",
      "ecommerce": {
        "accounts": [
          {
            "accountId": "JECUNAOYLE",
            "identifiers": [
              {
                "identifierType": "AFMRM",
                "identifierValue": "UYIDFMQ"
              }
            ]
          }
        ]
      },
      "lastName": "QNGZEJE",
      "facebook": {
        "accounts": [
          {
            "accountId": "AGBBPDQUUD",
            "identifiers": [
              {
                "identifierType": "GOFEZBI",
                "identifierValue": "ESZWDDUBX"
              }
            ]
          }
        ]
      },
      "wechat": {
        "accounts": [
          {
            "accountId": "CSORBW",
            "identifiers": [
              {
                "identifierType": "RXE",
                "identifierValue": "GFATDRH"
              }
            ]
          }
        ]
      },
      "tmall": {
        "accounts": [
          {
            "accountId": "BIAIZZT",
            "identifiers": [
              {
                "identifierType": "LMOQBLYQAC",
                "identifierValue": "HHICE"
              }
            ]
          }
        ]
      },
      "toabao": {
        "accounts": [
          {
            "accountId": "YKVAP",
            "identifiers": [
              {
                "identifierType": "SSAPFHINH",
                "identifierValue": "QAF"
              }
            ]
          }
        ]
      },
      "web_engage": {
        "accounts": [
          {
            "accountId": "AKMFPJOCCX",
            "identifiers": [
              {
                "identifierType": "DHPOJRYOC",
                "identifierValue": "PMXOKHEAS"
              }
            ]
          }
        ]
      },
      "line": {
        "accounts": [
          {
            "accountId": "MFEQYIZZA",
            "identifiers": [
              {
                "identifierType": "RTQJ",
                "identifierValue": "LFZQ"
              }
            ]
          }
        ]
      },
      "martjack": {
        "accounts": [
          {
            "accountId": "IYIYS",
            "identifiers": [
              {
                "identifierType": "MSYD",
                "identifierValue": "YDHMA"
              }
            ]
          }
        ]
      },
      "customerId": 6815,
      "jd": {
        "accounts": [
          {
            "accountId": "AZFSNOJ",
            "identifiers": [
              {
                "identifierType": "XBMIWYNHRZ",
                "identifierValue": "PSKNF"
              }
            ]
          }
        ]
      },
      "website": {
        "accounts": [
          {
            "accountId": "QCZNNOLU",
            "identifiers": [
              {
                "identifierType": "FAEZHNTS",
                "identifierValue": "HPIQMC"
              }
            ]
          }
        ]
      },
      "firstName": "ZIX",
      "instore": {
        "id": 2387,
        "mobile": "QXQEXMEDCV",
        "email": "BFKQAR",
        "externalId": "SDQMND",
        "cardnumber": "OIL",
        "cardexternalid": "PHAPER",
        "cardNumbers": [
          "RDWLLKJF"
        ]
      }
    },
    "unifiedTargetGroupDetails": {
      "targetGroupId": 9726,
      "targetGroupName": "AVXZUFOEOB",
      "unifiedTargetsAchievementCondition": {
        "combinationType": "UKHOMVAANU",
        "aggregation": "REFYAQYOY",
        "thresholdValue": 7483.875766644563,
        "ruleExpression": "ZEMGCDTE"
      }
    },
    "targetData": [
      {
        "targetId": 3368,
        "targetName": "SPVZ",
        "description": "HRSBMWCQKQ",
        "targetPeriodId": 5830,
        "targetPeriodName": "BNDWHWTTX",
        "achievedTargetValue": "GNLKXBT",
        "definedTargetValue": "NDMWMRHNUQ"
      }
    ],
    "triggeringActivity": {
      "name": "MPTQLIMYH",
      "identifiers": [
        {
          "key": "LORH",
          "value": "ZUONMA"
        }
      ],
      "enteredBy": {
        "id": 9773,
        "till": {
          "code": "APCT",
          "name": "QMD"
        },
        "store": {
          "code": "CBOR",
          "name": "XMZSUBASF",
          "externalId": "CAIBIXE",
          "externalId1": "UXYE",
          "externalId2": "JRMFWJOQXS"
        }
      },
      "entityInformation": {
        "entityType": "LVP",
        "entityId": 3316
      },
      "additionalAttributes": [
        {
          "key": "KDUDJBGK",
          "value": "DOQJD"
        }
      ]
    },
    "transactionId": 6753
  },
  "refId": "HVTG",
  "loyaltyEventId": "RXJ",
  "apiRequestId": "KHMJKJKTJ",
  "eventId": "JYH",
  "createdAt": 886,
  "traceAttributes": {
    "TOG": "MRPWPBPR",
    "VQY": "PSYNFHKJP"
  },
  "orgId": 3294
}

Unified Target Unachieved Event

Notifies when a user does not meet the defined unified target within the time frame.

{
  "event": {
    "body": {
      "apiRequestId": "382e08d160a867a09bcc195d2322bc46",
      "createdAt": 1714043035302,
      "data": {
        "customerIdentifiers": {
          "customerId": 383453457,
          "instore": {
            "mobile": "916661610045"
          },
          "loyaltyType": "loyalty"
        },
        "targetData": [
          {
            "achievedTargetValue": "0.000",
            "definedTargetValue": "1000.000",
            "targetId": 49272,
            "targetName": "TARGETSFORUNIFIED1",
            "targetPeriodId": 32436,
            "targetPeriodName": "Period1"
          }
        ],
        "transactionId": 2151567239,
        "triggeringActivity": {
          "additionalAttributes": [],
          "enteredBy": {
            "id": 50670145,
            "store": {
              "code": "cc_1",
              "externalId": "cc1",
              "externalId1": "",
              "externalId2": "",
              "name": "CentralZone1"
            },
            "till": {
              "code": "tillhg",
              "name": "tillhg"
            }
          },
          "identifiers": [
            {
              "key": "eventLogId",
              "value": "26193681"
            },
            {
              "key": "transactionId",
              "value": "2151567239"
            }
          ],
          "name": "ReturnBill"
        },
        "unifiedTargetGroupDetails": {
          "targetGroupId": 25780,
          "targetGroupName": "uniFIEDTargetsANYCase",
          "unifiedTargetsAchievementCondition": {
            "aggregation": "SUM",
            "combinationType": "ANY",
            "ruleExpression": "(49272 | 49273 | 49274)",
            "thresholdValue": 5000
          }
        }
      },
      "eventId": "bef75633-2991-47d3-93ee-c4d6032ef1d5",
      "eventName": "unifiedTargetsUnAchieved",
      "loyaltyEventId": "",
      "orgId": 51174,
      "refId": "51174_382e08d160a867a09bcc195d2322bc46"
    }
  }
}
{
  "eventName": "unifiedTargetsUnAchieved",
  "eventLogId": 3634,
  "data": {
    "customerIdentifiers": {
      "loyaltyType": "PDPG",
      "ecommerce": {
        "accounts": [
          {
            "accountId": "UCN",
            "identifiers": [
              {
                "identifierType": "ANUX",
                "identifierValue": "ZJBLALXCMF"
              }
            ]
          }
        ]
      },
      "lastName": "ACQFRS",
      "facebook": {
        "accounts": [
          {
            "accountId": "ZUWOVPM",
            "identifiers": [
              {
                "identifierType": "XCTKUSNBHD",
                "identifierValue": "NXPS"
              }
            ]
          }
        ]
      },
      "wechat": {
        "accounts": [
          {
            "accountId": "TQPVFPGOT",
            "identifiers": [
              {
                "identifierType": "PUUBZK",
                "identifierValue": "XQDCL"
              }
            ]
          }
        ]
      },
      "tmall": {
        "accounts": [
          {
            "accountId": "RVGAFBPF",
            "identifiers": [
              {
                "identifierType": "NMS",
                "identifierValue": "SFHTUPLSXX"
              }
            ]
          }
        ]
      },
      "toabao": {
        "accounts": [
          {
            "accountId": "OAKZYOPL",
            "identifiers": [
              {
                "identifierType": "GRSNSSM",
                "identifierValue": "KPK"
              }
            ]
          }
        ]
      },
      "web_engage": {
        "accounts": [
          {
            "accountId": "SIUWAQ",
            "identifiers": [
              {
                "identifierType": "AUSDQBHAF",
                "identifierValue": "AMCFZPDF"
              }
            ]
          }
        ]
      },
      "line": {
        "accounts": [
          {
            "accountId": "TYIAEWNHQ",
            "identifiers": [
              {
                "identifierType": "IISJGIZ",
                "identifierValue": "URWSQEQSJG"
              }
            ]
          }
        ]
      },
      "martjack": {
        "accounts": [
          {
            "accountId": "SAQOJ",
            "identifiers": [
              {
                "identifierType": "GMAJ",
                "identifierValue": "WFVGRUHDOG"
              }
            ]
          }
        ]
      },
      "customerId": 7274,
      "jd": {
        "accounts": [
          {
            "accountId": "BIYKA",
            "identifiers": [
              {
                "identifierType": "CVMNUQIIM",
                "identifierValue": "SIVIF"
              }
            ]
          }
        ]
      },
      "website": {
        "accounts": [
          {
            "accountId": "YFOJCWEDC",
            "identifiers": [
              {
                "identifierType": "YEXNUCAH",
                "identifierValue": "OCJRLECJI"
              }
            ]
          }
        ]
      },
      "firstName": "EARRFRJAC",
      "instore": {
        "id": 2369,
        "mobile": "LXKDWPL",
        "email": "RFFHLHNLH",
        "externalId": "JREFZNAN",
        "cardnumber": "BRBSVH",
        "cardexternalid": "NNTNPS",
        "cardNumbers": [
          "MECFYRX"
        ]
      }
    },
    "unifiedTargetGroupDetails": {
      "targetGroupId": 6502,
      "targetGroupName": "KMIDEZRT",
      "unifiedTargetsAchievementCondition": {
        "combinationType": "IHHZJWBGH",
        "aggregation": "JRAT",
        "thresholdValue": 7675.6239400302065,
        "ruleExpression": "VWXZMESF"
      }
    },
    "targetData": [
      {
        "targetId": 4921,
        "targetName": "JWKZPHAPI",
        "description": "FRDPNSR",
        "targetPeriodId": 1699,
        "targetPeriodName": "BCWL",
        "achievedTargetValue": "RRCZLEJLA",
        "definedTargetValue": "WCFEIPXU"
      }
    ],
    "triggeringActivity": {
      "name": "YOBWLQ",
      "identifiers": [
        {
          "key": "QSPDDXB",
          "value": "AIJTHWY"
        }
      ],
      "enteredBy": {
        "id": 6126,
        "till": {
          "code": "TQIXNICIRA",
          "name": "BLNIMMUX"
        },
        "store": {
          "code": "LCADVU",
          "name": "HKB",
          "externalId": "IYRZCPMU",
          "externalId1": "WJTR",
          "externalId2": "MXYF"
        }
      },
      "entityInformation": {
        "entityType": "EMCRLMRJ",
        "entityId": 3196
      },
      "additionalAttributes": [
        {
          "key": "KNTXHLIR",
          "value": "AHDG"
        }
      ]
    },
    "transactionId": 1901
  },
  "refId": "CHLSXTT",
  "loyaltyEventId": "XXGVXY",
  "apiRequestId": "UMVNDQCJXA",
  "eventId": "WIPI",
  "createdAt": 1885,
  "traceAttributes": {
    "ZUWL": "NUDAG",
    "IOIB": "UDLJZEBI"
  },
  "orgId": 1306
}

Target Customer Enrolment Event (targetCustomerEnrolment)

Notifies when a user is enrolled on a target. You can send multiple event notifications to customers enrolled in a particular target.

{
    "eventName": "targetCustomerEnrolment",
    "eventSearchKey": "data.customerIdentifiers.customerId",
    "data":
    {
        "customerIdentifiers":
        {
            "customerId": 438576826
        },
        "defaultTargetValue": "1.000",
        "targetId": 5869,
        "targetName": "T&C test milestone sep15",
        "targetGroupId": 8161,
        "targetGroupName": "T&C test milestone sep15",
        "source": "API",
        "targetPeriodId": 46753,
        "targetPeriodName": "Cycle_1",
        "targetPeriodStartDate": "2025-09-15 00:00:00.0",
        "targetPeriodStartDateInMillis": 1757874600000, ////Post timezone standardization
        "description": "test milestone sep15",
        "milestoneDetails":
        []
    },
    "orgId": 50583,
    "refId": "50583_6e51ec9831524c5069fa2ea4ca47ece1",
    "apiRequestId": "6e51ec9831524c5069fa2ea4ca47ece1",
    "createdAt": 1760509316373,
    "loyaltyEventId": ""
}
{
    "eventName": "targetCustomerEnrolment",
    "eventSearchKey": "data.customerIdentifiers.customerId",
    "data":
    {
        "customerIdentifiers":
        {
            "customerId": 438576826
        },
        "defaultTargetValue": "1000.000",
        "targetId": 4638,
        "targetName": "test cyclic 2",
        "targetGroupId": 4772,
        "targetGroupName": "test cyclic 2",
        "source": "API",
        "targetPeriodId": 14406,
        "targetPeriodName": "PERIOD_G_4772_1",
        "targetCycleStartDate": "2025-02-19 06:00:00.0",
        "targetCycleStartDateInMillis": 1739925000000, //Post timezone standardization
        "description": "",
        "milestoneDetails":
        []
    },
    "orgId": 50583,
    "refId": "50583_4faa2686f1b7d32c5c76d525e6ebbb38",
    "apiRequestId": "4faa2686f1b7d32c5c76d525e6ebbb38",
    "createdAt": 1760509550744,
    "loyaltyEventId": ""
}

Target Customer Unenrolment Event (targetCustomerUnenrolment)

Notifies when a user is unenrolled from a target. You can send multiple event notifications to customers who are unenrolled from a particular target.

{
    "eventName": "targetCustomerUnenrolment",
    "eventSearchKey": "data.customerIdentifiers.customerId",
    "data":
    {
        "customerIdentifiers":
        {
            "customerId": 438576826
        },
        "defaultTargetValue": "1.000",
        "targetId": 5869,
        "targetName": "T&C test milestone sep15",
        "targetGroupId": 8161,
        "targetGroupName": "T&C test milestone sep15",
        "source": "API",
        "targetPeriodId": 46753,
        "targetPeriodName": "Cycle_1",
        "targetPeriodStartDate": "2025-09-15 00:00:00.0", //Being replaced by targetPeriodStartDateInMillis
        "targetPeriodStartDateInMillis": 1757874600000, //Post timezone standardization
        "description": "test milestone sep15",
        "milestoneDetails":
        []
    },
    "orgId": 50583,
    "refId": "50583_e6970395e2fbf04e5428f7b3a40237ee",
    "apiRequestId": "e6970395e2fbf04e5428f7b3a40237ee",
    "createdAt": 1760509183998,
    "loyaltyEventId": ""
}
{
    "eventName": "targetCustomerUnenrolment",
    "eventSearchKey": "data.customerIdentifiers.customerId",
    "data":
    {
        "customerIdentifiers":
        {
            "customerId": 438576826
        },
        "defaultTargetValue": "1000.000",
        "targetId": 4638,
        "targetName": "test cyclic 2",
        "targetGroupId": 4772,
        "targetGroupName": "test cyclic 2",
        "source": "API",
        "targetPeriodId": 14406,
        "targetPeriodName": "PERIOD_G_4772_1",
        "targetCycleStartDate": "2025-02-19 06:00:00.0",
        "targetCycleStartDateInMillis": 1739925000000, //Post timezone standardization
        "description": "",
        "milestoneDetails":
        []
    },
    "orgId": 50583,
    "refId": "50583_6f3fc0eb51badd903d86983fa30eaa98",
    "apiRequestId": "6f3fc0eb51badd903d86983fa30eaa98",
    "createdAt": 1760509509366,
    "loyaltyEventId": ""
}

Target Period Started Event (targetPeriodStarted)

Notifies when the target evaluation period begins.

{
        "eventName": "targetPeriodStarted",
        "data": {
            "customerIdentifiers": {
                "customerId": 944,
                "firstName": "CZARYVMKF",
                "lastName": "RPXRUGG",
                "loyaltyType": "PLBGRGTZNX",
                "instore": {
                    "id": 1512,
                    "mobile": "BNKTEF",
                    "email": "SRPPS",
                    "externalId": "IHPJPCL",
                    "cardnumber": "TZOH",
                    "cardexternalid": "AUBGKG",
                    "cardNumbers": [
                        "MPRXJYP"
                    ]
                },
                "facebook": {
                    "accounts": [
                        {
                            "accountId": "FJV",
                            "identifiers": [
                                {
                                    "identifierType": "STSMQYVVM",
                                    "identifierValue": "JLI"
                                }
                            ]
                        }
                    ]
                },
                "web_engage": {
                    "accounts": [
                        {
                            "accountId": "PJIET",
                            "identifiers": [
                                {
                                    "identifierType": "XEOQWAOND",
                                    "identifierValue": "XINNUEU"
                                }
                            ]
                        }
                    ]
                },
                "wechat": {
                    "accounts": [
                        {
                            "accountId": "FAGFWQ",
                            "identifiers": [
                                {
                                    "identifierType": "VDFH",
                                    "identifierValue": "KZJTOJ"
                                }
                            ]
                        }
                    ]
                },
                "martjack": {
                    "accounts": [
                        {
                            "accountId": "XTXA",
                            "identifiers": [
                                {
                                    "identifierType": "RSOQULQNSZ",
                                    "identifierValue": "MCEHRADG"
                                }
                            ]
                        }
                    ]
                },
                "tmall": {
                    "accounts": [
                        {
                            "accountId": "IBKGNWDB",
                            "identifiers": [
                                {
                                    "identifierType": "AXMRPNTJQY",
                                    "identifierValue": "AIRRYPX"
                                }
                            ]
                        }
                    ]
                },
                "toabao": {
                    "accounts": [
                        {
                            "accountId": "DIFODDNTTN",
                            "identifiers": [
                                {
                                    "identifierType": "KPQPXMPXYM",
                                    "identifierValue": "OMWKQVJWH"
                                }
                            ]
                        }
                    ]
                },
                "jd": {
                    "accounts": [
                        {
                            "accountId": "JUUG",
                            "identifiers": [
                                {
                                    "identifierType": "UAU",
                                    "identifierValue": "NKIEHDD"
                                }
                            ]
                        }
                    ]
                },
                "ecommerce": {
                    "accounts": [
                        {
                            "accountId": "VEH",
                            "identifiers": [
                                {
                                    "identifierType": "OIXFTACHSM",
                                    "identifierValue": "PBR"
                                }
                            ]
                        }
                    ]
                },
                "website": {
                    "accounts": [
                        {
                            "accountId": "GYXFXWSCP",
                            "identifiers": [
                                {
                                    "identifierType": "SCOZM",
                                    "identifierValue": "CTFKH"
                                }
                            ]
                        }
                    ]
                },
                "line": {
                    "accounts": [
                        {
                            "accountId": "GPEDITVWUC",
                            "identifiers": [
                                {
                                    "identifierType": "HPKES",
                                    "identifierValue": "TCDGIESALU"
                                }
                            ]
                        }
                    ]
                }
            },
            "targetDetails": {
                "id": 4091,
                "name": "MVHRMHKSD",
                "targetGroupId": 2897,
                "targetGroupName": "QAWWVAJG",
                "targetPeriodId": 4150,
                "targetPeriodName": "MQLYD",
                "description": "DBHC"
            },
            "definedTargetValue": "FTHEHKWXP",
            "triggeringActivity": {
                "name": "AIWRCMKFRL",
                "identifiers": [
                    {
                        "key": "QYUEZXDEYT",
                        "value": "NCP"
                    }
                ],
                "enteredBy": {
                    "id": 8462,
                    "till": {
                        "code": "QUCODGXO",
                        "name": "OPQPSXR"
                    },
                    "store": {
                        "code": "UTDJUF",
                        "name": "KEQHWO",
                        "externalId": "KCGA",
                        "externalId1": "CGVDP",
                        "externalId2": "IKCJKQ"
                    }
                },
                "entityInformation": {
                    "entityType": "BACCBZTNDI",
                    "entityId": 2909
                },
                "additionalAttributes": [
                    {
                        "key": "TUR",
                        "value": "UGMZXUWHWM"
                    }
                ]
            }
        },
        "eventId": "YIF",
        "orgId": 3507,
        "refId": "MQBEA",
        "apiRequestId": "ITNQLRIUYS",
        "createdAt": 1681,
        "loyaltyEventId": "WYNP",
        "traceAttributes": {
            "BOOSGYM": "QLJDUSNG",
            "XIE": "TNX",
            "MKT": "ALMK",
            "TOHI": "BHVNVQ"
        }
    }

Streak Level Achievement Event (streakLevelAchieved)

Notifies when a user has achieved a streak level.

{
    "eventName": "streakLevelAchieved",
    "data":
    {
        "customerIdentifiers":
        {
            "customerId": 381003288
        },
        "streakData":
        [
            {
                "userCurrentStreakValue": "1",
                "streakLevelName": "1 and 2 transaction streak_1",
                "streakName": "1 and 2 transaction streak",
                "streakId": "4568",
                "userStreakId": "4",
                "streakLevelAchievedDate": "2025-10-15T12:03:11.252+0530", //Being replaced by streakLevelAchievedDateInMillis
                "streakLevelAchievedDateInMillis": 1760509991252 //Post Timezone standardisation
            }
        ],
        "targetData":
        [
            {
                "id": 5907,
                "name": "1 and 2 transaction streak",
                "targetGroupId": 8444,
                "targetGroupName": "1 and 2 transaction streak",
                "targetPeriodId": 51230,
                "targetPeriodName": "Cycle_15",
                "description": ""
            }
        ],
        "triggeringActivity":
        {
            "name": "TransactionAdd",
            "identifiers":
            [
                {
                    "key": "eventLogId",
                    "value": "23857639"
                }
            ],
            "enteredBy":
            {
                "id": 50788409
            },
            "additionalAttributes":
            []
        }
    },
    "orgId": 50583,
    "refId": "50583_beaec2879f11bbab3cef2135d119f5ce",
    "apiRequestId": "beaec2879f11bbab3cef2135d119f5ce",
    "createdAt": 1760509991268,
    "loyaltyEventId": "23857639"
}
{
  "eventName": "streakLevelAchieved",
  "eventSearchKey": "data.customerIdentifiers.customerId",
  "eventLogId": 2496,
  "data": {
    "customerIdentifiers": {
      "loyaltyType": "NTJLH",
      "ecommerce": {
        "accounts": [
          {
            "accountId": "TTECHCYDY",
            "identifiers": [
              {
                "identifierType": "BBBUVUIJVU",
                "identifierValue": "KCKTPIL"
              }
            ]
          }
        ]
      },
      "lastName": "UXRIS",
      "facebook": {
        "accounts": [
          {
            "accountId": "RTUTCSKOYM",
            "identifiers": [
              {
                "identifierType": "AISKKZM",
                "identifierValue": "HKL"
              }
            ]
          }
        ]
      },
      "wechat": {
        "accounts": [
          {
            "accountId": "XNPHQDQJL",
            "identifiers": [
              {
                "identifierType": "XEC",
                "identifierValue": "PXCOZLPT"
              }
            ]
          }
        ]
      },
      "tmall": {
        "accounts": [
          {
            "accountId": "BAIOBNFKKZ",
            "identifiers": [
              {
                "identifierType": "JSL",
                "identifierValue": "HUMDL"
              }
            ]
          }
        ]
      },
      "toabao": {
        "accounts": [
          {
            "accountId": "FUWAQRFEW",
            "identifiers": [
              {
                "identifierType": "KWPM",
                "identifierValue": "CNC"
              }
            ]
          }
        ]
      },
      "web_engage": {
        "accounts": [
          {
            "accountId": "IFKPAX",
            "identifiers": [
              {
                "identifierType": "JTUVNITL",
                "identifierValue": "QLYFLRMWM"
              }
            ]
          }
        ]
      },
      "line": {
        "accounts": [
          {
            "accountId": "YUWZYKJ",
            "identifiers": [
              {
                "identifierType": "OMEM",
                "identifierValue": "RMVC"
              }
            ]
          }
        ]
      },
      "martjack": {
        "accounts": [
          {
            "accountId": "LCYHFOVP",
            "identifiers": [
              {
                "identifierType": "DKMNPZUCCR",
                "identifierValue": "UEPAVDSTY"
              }
            ]
          }
        ]
      },
      "customerId": 1007,
      "jd": {
        "accounts": [
          {
            "accountId": "UOJIXAY",
            "identifiers": [
              {
                "identifierType": "ASDQRBDHBC",
                "identifierValue": "LUEQMK"
              }
            ]
          }
        ]
      },
      "website": {
        "accounts": [
          {
            "accountId": "GAKHTGLR",
            "identifiers": [
              {
                "identifierType": "TIPJKQIHF",
                "identifierValue": "YFLHH"
              }
            ]
          }
        ]
      },
      "firstName": "KEZSWEWND",
      "instore": {
        "id": 8942,
        "mobile": "KECPX",
        "email": "JIW",
        "externalId": "YMI",
        "cardnumber": "AKRO",
        "cardexternalid": "WUYVZERODQ",
        "cardNumbers": [
          "GBRSBD"
        ]
      }
    },
    "streakData": [
      {
        "userCurrentStreakValue": "EHV",
        "streakLevelName": "RVCIZTM",
        "streakName": "PCADFFX",
        "streakId": "NABUOEHK",
        "userStreakId": "AKYOYGOVK",
        "streakLevelAchievedDate": "YGWA",
        "streakLevelAchievedDateInMillis": 1761629791527
      }
    ],
    "targetData": [
      {
        "id": 2719,
        "name": "UREBYBGCX",
        "targetGroupId": 9603,
        "targetGroupName": "YPVTKH",
        "targetPeriodId": 1090,
        "targetPeriodName": "CHQ",
        "description": "IMXGQKDEGM"
      }
    ],
    "triggeringActivity": {
      "name": "IMNHEQV",
      "identifiers": [
        {
          "key": "OYEO",
          "value": "ZIADAOUMLQ"
        }
      ],
      "enteredBy": {
        "id": 5862,
        "till": {
          "code": "JQHHRR",
          "name": "OJSMTQMZ"
        },
        "store": {
          "code": "BMIFQDL",
          "name": "TFRA",
          "externalId": "NWCVHEA",
          "externalId1": "CAZXO",
          "externalId2": "MHUDQKNORY"
        }
      },
      "entityInformation": {
        "entityType": "RBJNEYL",
        "entityId": 8081
      },
      "additionalAttributes": [
        {
          "key": "ELGD",
          "value": "JJBL"
        }
      ]
    }
  },
  "refId": "SIMIBO",
  "loyaltyEventId": "UJPJ",
  "apiRequestId": "KPOMKJG",
  "eventId": "JXCAFD",
  "createdAt": 1760509991268,
  "traceAttributes": {
    "COSH": "NJM",
    "QOSYIPYG": "WIPVBSGX"
  },
  "orgId": 7932
}

Streak Level Unachievement Event (streakLevelUnAchieved)

Notifies when a streak level has not been achieved within the time-frame.

{
    "eventId": "462c3420-af0f-4300-b915-f5ea62461158",
    "eventType": "streakLevelUnAchieved",
    "consumerGroupId": null,
    "actionType": "START",
    "timeStamp": 1719841505207,
    "attributes": {
        "createdAt": 1719841505183,
        "data": {
            "customerIdentifiers": {
                "customerId": 345875236
            },
            "streakData": [
                {
                    "userCurrentStreakValue": "1",
                    "streakLevelName": "test_streak_achievement_EN_1",
                    "streakName": "test_streak_achievement_EN_1",
                    "streakId": "5717",
                    "userStreakId": "61399",
                    "streakLevelAchievedDate": "2024-07-01T13:35:31.000+0000"
                }
            ],
            "targetData": [
                {
                    "id": 90856,
                    "name": "test_streak_achievement_EN",
                    "targetGroupId": 42728,
                    "targetGroupName": "test_streak_achievement_EN",
                    "targetPeriodId": 53202,
                    "targetPeriodName": "Cycle_4"
                }
            ],
            "triggeringActivity": {
                "name": "ReturnBill",
                "identifiers": [
                    {
                        "key": "eventLogId",
                        "value": "12529287"
                    },
                    {
                        "key": "transactionId",
                        "value": "null"
                    }
                ],
                "enteredBy": {},
                "additionalAttributes": []
            }
        },
        "loyaltyEventId": "12529287",
        "eventName": "streakLevelUnAchieved",
        "refId": "50282_2d3d46947206e5a142c6e42a544f4e57",
        "apiRequestId": "2d3d46947206e5a142c6e42a544f4e57",
        "orgId": 50282
    }
}
{
  "eventName": "streakLevelUnAchieved",
  "eventLogId": 9328,
  "data": {
    "customerIdentifiers": {
      "loyaltyType": "PRREWEFW",
      "ecommerce": {
        "accounts": [
          {
            "accountId": "HFNNPKFIW",
            "identifiers": [
              {
                "identifierType": "BNMH",
                "identifierValue": "OSHPWA"
              }
            ]
          }
        ]
      },
      "lastName": "CSN",
      "facebook": {
        "accounts": [
          {
            "accountId": "FPHTWPD",
            "identifiers": [
              {
                "identifierType": "LNJOKSBBE",
                "identifierValue": "GLGN"
              }
            ]
          }
        ]
      },
      "wechat": {
        "accounts": [
          {
            "accountId": "DKBZFAMJO",
            "identifiers": [
              {
                "identifierType": "KOHFYBUBE",
                "identifierValue": "VIRTJQWU"
              }
            ]
          }
        ]
      },
      "tmall": {
        "accounts": [
          {
            "accountId": "JQDORG",
            "identifiers": [
              {
                "identifierType": "VDQ",
                "identifierValue": "OYNSBNVYPL"
              }
            ]
          }
        ]
      },
      "toabao": {
        "accounts": [
          {
            "accountId": "HYPEWHQI",
            "identifiers": [
              {
                "identifierType": "YUAUTKIC",
                "identifierValue": "RQQK"
              }
            ]
          }
        ]
      },
      "web_engage": {
        "accounts": [
          {
            "accountId": "KDAUI",
            "identifiers": [
              {
                "identifierType": "SMDLDAZW",
                "identifierValue": "ACX"
              }
            ]
          }
        ]
      },
      "line": {
        "accounts": [
          {
            "accountId": "VRUXSIE",
            "identifiers": [
              {
                "identifierType": "SRFVM",
                "identifierValue": "GJJEBHM"
              }
            ]
          }
        ]
      },
      "martjack": {
        "accounts": [
          {
            "accountId": "IWQG",
            "identifiers": [
              {
                "identifierType": "WNM",
                "identifierValue": "HUD"
              }
            ]
          }
        ]
      },
      "customerId": 6614,
      "jd": {
        "accounts": [
          {
            "accountId": "XMPW",
            "identifiers": [
              {
                "identifierType": "MRS",
                "identifierValue": "PQIRZHSMF"
              }
            ]
          }
        ]
      },
      "website": {
        "accounts": [
          {
            "accountId": "BQUCIL",
            "identifiers": [
              {
                "identifierType": "VIG",
                "identifierValue": "RIPOMVJJ"
              }
            ]
          }
        ]
      },
      "firstName": "LXKNDES",
      "instore": {
        "id": 8275,
        "mobile": "HOA",
        "email": "WSXG",
        "externalId": "ZZMDQI",
        "cardnumber": "RBLSP",
        "cardexternalid": "TBYDWLLWOS",
        "cardNumbers": [
          "SYYZPJIZXA"
        ]
      }
    },
    "streakData": [
      {
        "userCurrentStreakValue": "ATPZXIYN",
        "streakLevelName": "OUUBIYUY",
        "streakName": "EMMN",
        "streakId": "VKMXXA",
        "userStreakId": "JQS",
        "streakLevelAchievedDate": ""2024-07-01T13:35:31.000+0000""
      }
    ],
    "targetData": [
      {
        "id": 4812,
        "name": "ISFWOOV",
        "targetGroupId": 1947,
        "targetGroupName": "TJX",
        "targetPeriodId": 5810,
        "targetPeriodName": "QMOVZNFKZ",
        "description": "ONJZVMZ"
      }
    ],
    "triggeringActivity": {
      "name": "IOEBQZWQS",
      "identifiers": [
        {
          "key": "OXX",
          "value": "KSXFRWFLCO"
        }
      ],
      "enteredBy": {
        "id": 4235,
        "till": {
          "code": "PLDN",
          "name": "GUMTCSQXBZ"
        },
        "store": {
          "code": "UIIEHR",
          "name": "VKIHLKWE",
          "externalId": "KTGTQEK",
          "externalId1": "DFVABN",
          "externalId2": "ZQSQUN"
        }
      },
      "entityInformation": {
        "entityType": "UGHR",
        "entityId": 6756
      },
      "additionalAttributes": [
        {
          "key": "JHDDVRDXQO",
          "value": "STLUJ"
        }
      ]
    }
  },
  "refId": "JSPONYDHYB",
  "loyaltyEventId": "QJRAYLO",
  "apiRequestId": "WIYJKF",
  "eventId": "BFAZLR",
  "createdAt": 5698,
  "traceAttributes": {
    "HCUMZL": "LCYAWLYF",
    "LVZTNMPLD": "HTAU",
    "VCYVJRJE": "IRNSF",
    "KGTOMGJ": "OMYCMGOKMF"
  },
  "orgId": 716
}

Streak Enrolment Event (streakCustomerEnrolment)

Notifies when a user has been enrolled to a streak.

{
    "eventName": "streakCustomerEnrolment",
    "eventSearchKey": "data.customerIdentifiers.customerId",
    "data":
    {
        "customerIdentifiers":
        {
            "customerId": 343014824
        },
        "streakEnrolmentData":
        [
            {
                "streakName": "1 and 2 transaction streak_2",
                "numberOfLevel": 2,
                "levelValues":
                [
                    "1",
                    "2"
                ],
                "userStreakId": "2",
                "startDate": "2025-10-07 00:00:00", //Being replaced by startDateInMillis
                "startDateInMillis": 1759775400000,//Post Timezone standardisation
                "endDate": "2025-10-07 23:59:59", //Being replaced by endDateInMillis
                "endDateInMillis": 1759861799000,//Post Timezone standardisation
                "streakValueWhenEnrolled": "2",
                "enrolledDate": "2025-10-05 13:03:07", //Being replaced by enrolledDateInMillis
                "enrolledDateInMillis": 1759649587000 //Post Timezone standardisation
            },
            {
                "streakName": "1 and 2 transaction streak_1",
                "numberOfLevel": 1,
                "levelValues":
                [
                    "1",
                    "2"
                ],
                "userStreakId": "1",
                "startDate": "2025-10-07 00:00:00",
                "startDateInMillis": 1759775400000,//Post Timezone standardisation
                "endDate": "2025-10-07 23:59:59",
                "endDateInMillis": 1759861799000,//Post Timezone standardisation
                "streakValueWhenEnrolled": "1",
                "enrolledDate": "2025-10-04 20:24:24",
                "enrolledDateInMillis": 1759589664000 //Post Timezone standardisation
            }
        ],
        "targetData":
        [
            {
                "id": 5907,
                "name": "1 and 2 transaction streak",
                "targetGroupId": 8444,
                "targetGroupName": "1 and 2 transaction streak",
                "targetPeriodId": 51222,
                "targetPeriodName": "Cycle_7",
                "description": ""
            }
        ],
        "triggeringActivity":
        {
            "name": "enrolmentIntoStreak",
            "identifiers":
            [
                {
                    "key": "ENROL_VIA_API",
                    "value": "03517a5fe2304238cceadfdb121bced0"
                }
            ],
            "additionalAttributes":
            []
        }
    },
    "orgId": 50583,
    "refId": "50583_03517a5fe2304238cceadfdb121bced0",
    "apiRequestId": "03517a5fe2304238cceadfdb121bced0",
    "createdAt": 1760508832446
}
{
  "eventName": "streakCustomerEnrolment",
  "eventSearchKey": "data.customerIdentifiers.customerId",
  "eventLogId": 377,
  "data": {
    "eventName": "DCVTJZOTRA",
    "customerIdentifiers": {
      "loyaltyType": "CWDIHPVCJH",
      "ecommerce": {
        "accounts": [
          {
            "accountId": "TWAVDQHEZZ",
            "identifiers": [
              {
                "identifierType": "DEEUOPTYKA",
                "identifierValue": "YBUF"
              }
            ]
          }
        ]
      },
      "lastName": "IUHHN",
      "facebook": {
        "accounts": [
          {
            "accountId": "RKAMNIGDD",
            "identifiers": [
              {
                "identifierType": "HXDHYC",
                "identifierValue": "UKOJ"
              }
            ]
          }
        ]
      },
      "wechat": {
        "accounts": [
          {
            "accountId": "PATN",
            "identifiers": [
              {
                "identifierType": "ZVDP",
                "identifierValue": "AZRQCPDK"
              }
            ]
          }
        ]
      },
      "tmall": {
        "accounts": [
          {
            "accountId": "PUNNHY",
            "identifiers": [
              {
                "identifierType": "IDQRED",
                "identifierValue": "AOCFVO"
              }
            ]
          }
        ]
      },
      "toabao": {
        "accounts": [
          {
            "accountId": "WZJMZFTZ",
            "identifiers": [
              {
                "identifierType": "HFNPQD",
                "identifierValue": "TTCQBSMEBB"
              }
            ]
          }
        ]
      },
      "web_engage": {
        "accounts": [
          {
            "accountId": "MDUDPCAB",
            "identifiers": [
              {
                "identifierType": "LLPR",
                "identifierValue": "MQYIBCFUA"
              }
            ]
          }
        ]
      },
      "line": {
        "accounts": [
          {
            "accountId": "ZSAMQZVHP",
            "identifiers": [
              {
                "identifierType": "QSM",
                "identifierValue": "UCTWU"
              }
            ]
          }
        ]
      },
      "martjack": {
        "accounts": [
          {
            "accountId": "CUREGMR",
            "identifiers": [
              {
                "identifierType": "BKVORY",
                "identifierValue": "RNYPPXJEN"
              }
            ]
          }
        ]
      },
      "customerId": 1495,
      "jd": {
        "accounts": [
          {
            "accountId": "LEBQITVZA",
            "identifiers": [
              {
                "identifierType": "JKUS",
                "identifierValue": "VAXN"
              }
            ]
          }
        ]
      },
      "website": {
        "accounts": [
          {
            "accountId": "DJGUYPA",
            "identifiers": [
              {
                "identifierType": "GVPLZVSOYP",
                "identifierValue": "AVXITES"
              }
            ]
          }
        ]
      },
      "firstName": "TUQW",
      "instore": {
        "id": 8479,
        "mobile": "KLPW",
        "email": "GBPK",
        "externalId": "PEI",
        "cardnumber": "WIEDSA",
        "cardexternalid": "NIM",
        "cardNumbers": [
          "LXA"
        ]
      }
    },
    "refId": "FEKYEEPUFV",
    "loyaltyEventId": "IDKN",
    "streakEnrolmentData": [
      {
        "numberOfLevel": 4699,
        "userStreakId": "LLKSJMFUYW",
        "levelValues": [
          "COHTGIOVY"
        ],
        "endDate": "UZO",
        "endDateInMillis": 1761609599000,
        "streakName": "KLOSEESYFN",
        "startDate": "COLWASFN",
        "startDateInMillis": 1761523200000,
        "streakValueWhenEnrolled": "DDYE",
        "enrolledDate": "2025-10-05 13:03:07",
        "enrolledDateInMillis": 1759649587000
,
        "descriptionOfTheStreak": "LLA"
      }
    ],
    "eventId": "IHRCVQVUU",
    "triggeringActivity": {
      "name": "ZZZVFE",
      "identifiers": [
        {
          "key": "OHC",
          "value": "LMWHK"
        }
      ],
      "enteredBy": {
        "id": 2012,
        "till": {
          "code": "JJAAOXT",
          "name": "LTEZJ"
        },
        "store": {
          "code": "BIIRU",
          "name": "BHGRSJHY",
          "externalId": "AZRYDMVI",
          "externalId1": "ZDJFYV",
          "externalId2": "CBTNFVL"
        }
      },
      "entityInformation": {
        "entityType": "WWTDFLET",
        "entityId": 6197
      },
      "additionalAttributes": [
        {
          "key": "LMQWEQR",
          "value": "XUTE"
        }
      ]
    },
    "transactionId": "LWOYHJGYCN",
    "targetData": [
      {
        "id": 3794,
        "name": "OAQOHNC",
        "targetGroupId": 6795,
        "targetGroupName": "DMQHEOJFQ",
        "targetPeriodId": 8382,
        "targetPeriodName": "JZPPTHSAZA",
        "description": "MDXRDXNMQV"
      }
    ],
    "orgId": "CXAZ"
  },
  "refId": "EIULA",
  "loyaltyEventId": "GXWBTYIXYT",
  "apiRequestId": "IDZKMDOVMR",
  "eventId": "YWIY",
  "createdAt": 1769342400000,
  "traceAttributes": {
    "PSYDSWSML": "YIFOXNE",
    "RYIXHV": "ODEAH",
    "KGFX": "YEJDRNKEVW",
    "UFYP": "VQKDBAIVCU"
  },
  "orgId": 2890
}

Streak unenrolment (streakCustomerUnEnrolment)

This event is triggered when a user is unenrolled from a streak.

{
    "eventName": "streakCustomerUnEnrolment",
    "eventSearchKey": "data.customerIdentifiers.customerId",
    "data":
    {
        "customerIdentifiers":
        {
            "customerId": 343014824
        },
        "streakUnEnrolmentData":
        [
            {
                "streakName": "1 and 2 transaction streak_2",
                "numberOfLevel": 2,
                "levelValues":
                [
                    "1",
                    "2"
                ],
                "userStreakId": "2",
                "startDate": "2025-10-04 00:00:00", //Being replaced by startDateInMillis
                "startDateInMillis": 1759516200000, //Post Timezone standardisation
                "endDate": "2025-10-04 23:59:59", //Being replaced by endDateInMillis
                "endDateInMillis": 1759602599000,//Post Timezone standardisation
                "streakValueWhenUnEnrolled": "2",
                "unEnrolledDate": "2025-10-15 11:41:29", //Being replaced by unEnrolledDateInMillis
                "unEnrolledDateInMillis": 1760508689861 //Post Timezone standardisation
            },
            {
                "streakName": "1 and 2 transaction streak_1",
                "numberOfLevel": 1,
                "levelValues":
                [
                    "1",
                    "2"
                ],
                "userStreakId": "1",
                "startDate": "2025-10-04 00:00:00", //Being replaced by startDateInMillis
                "startDateInMillis": 1759516200000,//Post Timezone standardisation
                "endDate": "2025-10-04 23:59:59", //Being replaced by endDateInMillis
                "endDateInMillis": 1759602599000, //Post Timezone standardisation
                "streakValueWhenUnEnrolled": "1",
                "unEnrolledDate": "2025-10-15 11:41:29", //Being replaced by unEnrolledDateInMillis
                "unEnrolledDateInMillis": 1760508689870 //Post Timezone standardisation
            }
        ],
        "targetData":
        [
            {
                "id": 5907,
                "name": "1 and 2 transaction streak",
                "targetGroupId": 8444,
                "targetGroupName": "1 and 2 transaction streak",
                "targetPeriodId": 51219,
                "targetPeriodName": "Cycle_4",
                "description": ""
            }
        ],
        "triggeringActivity":
        {
            "name": "streak unenrollment",
            "identifiers":
            [
                {
                    "key": "UNENROL_VIA_APIq",
                    "value": "f9786a3846c135eaf2b330e585aa5ef0"
                }
            ],
            "additionalAttributes":
            []
        }
    },
    "orgId": 50583,
    "refId": "50583_f9786a3846c135eaf2b330e585aa5ef0",
    "apiRequestId": "f9786a3846c135eaf2b330e585aa5ef0",
    "createdAt": 1760508689878
}
{
  "eventName": "streakCustomerUnEnrolment",
  "eventSearchKey": "data.customerIdentifiers.customerId",
  "eventLogId": 6850,
  "data": {
    "eventName": "LZXRK",
    "customerIdentifiers": {
      "loyaltyType": "NJHYWU",
      "ecommerce": {
        "accounts": [
          {
            "accountId": "KFETVUEM",
            "identifiers": [
              {
                "identifierType": "WTPC",
                "identifierValue": "NBUGSD"
              }
            ]
          }
        ]
      },
      "lastName": "SIHFMW",
      "facebook": {
        "accounts": [
          {
            "accountId": "XPPTMUHV",
            "identifiers": [
              {
                "identifierType": "AXOUBR",
                "identifierValue": "BRRQOUVGBA"
              }
            ]
          }
        ]
      },
      "wechat": {
        "accounts": [
          {
            "accountId": "CWQWMROMD",
            "identifiers": [
              {
                "identifierType": "EVQG",
                "identifierValue": "GOVBUFEFO"
              }
            ]
          }
        ]
      },
      "tmall": {
        "accounts": [
          {
            "accountId": "DLOUHR",
            "identifiers": [
              {
                "identifierType": "JXWVCCU",
                "identifierValue": "KJRVNQE"
              }
            ]
          }
        ]
      },
      "toabao": {
        "accounts": [
          {
            "accountId": "VOMPOHQCW",
            "identifiers": [
              {
                "identifierType": "MAWNCT",
                "identifierValue": "TIUUHRS"
              }
            ]
          }
        ]
      },
      "web_engage": {
        "accounts": [
          {
            "accountId": "VRTTO",
            "identifiers": [
              {
                "identifierType": "DTNLS",
                "identifierValue": "LUDT"
              }
            ]
          }
        ]
      },
      "line": {
        "accounts": [
          {
            "accountId": "UXNDEWZZPP",
            "identifiers": [
              {
                "identifierType": "KOBA",
                "identifierValue": "OGJOGXO"
              }
            ]
          }
        ]
      },
      "martjack": {
        "accounts": [
          {
            "accountId": "CKUTOQ",
            "identifiers": [
              {
                "identifierType": "GWNQVB",
                "identifierValue": "FFYNJJYBJU"
              }
            ]
          }
        ]
      },
      "customerId": 2766,
      "jd": {
        "accounts": [
          {
            "accountId": "XFB",
            "identifiers": [
              {
                "identifierType": "UVFPUWD",
                "identifierValue": "UTVGOFX"
              }
            ]
          }
        ]
      },
      "website": {
        "accounts": [
          {
            "accountId": "HTZ",
            "identifiers": [
              {
                "identifierType": "AMP",
                "identifierValue": "RFJYACRH"
              }
            ]
          }
        ]
      },
      "firstName": "UWJFO",
      "instore": {
        "id": 3768,
        "mobile": "QRE",
        "email": "WKZ",
        "externalId": "KPLGVBTH",
        "cardnumber": "SCDO",
        "cardexternalid": "KOZMQL",
        "cardNumbers": [
          "XUNRQJN"
        ]
      }
    },
    "refId": "PFMETULC",
    "loyaltyEventId": "YCJFR",
    "eventId": "IXFIHW",
    "streakUnEnrolmentData": [
      {
        "numberOfLevel": 3969,
        "userStreakId": "LUTKNEOJ",
        "levelValues": [
          "QLCKBMCCWZ"
        ],
        "endDate": "OMXTNJUA",
        "endDateInMillis": 1761609599000,
        "streakName": "EEMUTKFJXH",
        "streakValueWhenUnEnrolled": "KQD",
        "unEnrolledDate": "2025-10-15 11:41:29",
        "unEnrolledDateInMillis": 1760508689861,
        "startDate": "GIIJT",
        "startDateInMillis": 1761523200000,
        "descriptionOfTheStreak": "TLMQ"
      }
    ],
    "triggeringActivity": {
      "name": "RKUYUQL",
      "identifiers": [
        {
          "key": "HVPNOLKP",
          "value": "FESRD"
        }
      ],
      "enteredBy": {
        "id": 4949,
        "till": {
          "code": "RTCBDSWEV",
          "name": "VYGMYHEUPI"
        },
        "store": {
          "code": "CQJA",
          "name": "FFSMLW",
          "externalId": "AWXHMOCG",
          "externalId1": "JIBOSPUH",
          "externalId2": "EAS"
        }
      },
      "entityInformation": {
        "entityType": "UFPKZJOV",
        "entityId": 8639
      },
      "additionalAttributes": [
        {
          "key": "IYEVJUKM",
          "value": "OQBIYWKIZ"
        }
      ]
    },
    "transactionId": "HKHAWRBHVJ",
    "targetData": [
      {
        "id": 8839,
        "name": "ACDHPTHY",
        "targetGroupId": 7848,
        "targetGroupName": "JBBBJFRNMA",
        "targetPeriodId": 5600,
        "targetPeriodName": "OMHP",
        "description": "WOLAMHG"
      }
    ],
    "orgId": "XYGRKHMBVB"
  },
  "refId": "KVZYHXN",
  "loyaltyEventId": "ETFZSOUKK",
  "apiRequestId": "WTAQOCQFWB",
  "eventId": "MWQ",
  "createdAt": 1769343856000,
  "traceAttributes": {
    "BBQIIOLNU": "PEEROKFE",
    "YVV": "PRNTAPRBX"
  },
  "orgId": 2013
}

Streak Start Event (streakStart)

Notifies when a streak has started for a user. A streak starts when a user begins a series of consecutive actions or engagements as defined by the brand.

{
    "eventName": "streakStart",
    "data":
    {
        "customerIdentifiers":
        {
            "customerId": 348778070
        },
        "targetDetails":
        {
            "id": 225088,
            "name": "daily transaction",
            "targetGroupId": 110834,
            "targetGroupName": "daily transaction",
            "targetPeriodId": 218894,
            "targetPeriodName": "Cycle_1",
            "description": ""
        },
        "streakStartData":
        [
            {
                "streakName": "daily transaction",
                "descriptionOfTheStreak": "",
                "numberOfLevel": 2,
                "levelValues":
                [
                    "1",
                    "2"
                ],
                "userStreakValueAtTheStart": "1",
                "startDate": "2025-10-01 05:30:00",//Being replaced by startDateInMillis
                "startDateInMillis": 1759276800000 //Post Timezone standardisation
            }
        ],
        "triggeringActivity":
        {
            "name": "streakStartEvent",
            "identifiers":
            [
                {
                    "key": "TargetRuleId",
                    "value": "225088"
                }
            ],
            "additionalAttributes":
            []
        }
    },
    "orgId": 50320,
    "refId": "50320_abcd",
    "apiRequestId": "abcd",
    "createdAt": 1761649633725,
    "loyaltyEventId": ""
}
{
  "eventName": "streakStart",
  "eventLogId": 3355,
  "data": {
    "customerIdentifiers": {
      "loyaltyType": "FEKSPM",
      "ecommerce": {
        "accounts": [
          {
            "accountId": "DWDKUALE",
            "identifiers": [
              {
                "identifierType": "TELUV",
                "identifierValue": "QHTQL"
              }
            ]
          }
        ]
      },
      "lastName": "PIWOXXD",
      "facebook": {
        "accounts": [
          {
            "accountId": "DUA",
            "identifiers": [
              {
                "identifierType": "BTRFFAQQXB",
                "identifierValue": "WPYQHHRV"
              }
            ]
          }
        ]
      },
      "wechat": {
        "accounts": [
          {
            "accountId": "DNHIWQCD",
            "identifiers": [
              {
                "identifierType": "DDIXDEUNWJ",
                "identifierValue": "WVLAX"
              }
            ]
          }
        ]
      },
      "tmall": {
        "accounts": [
          {
            "accountId": "XSWYJHF",
            "identifiers": [
              {
                "identifierType": "BHORWCWLL",
                "identifierValue": "HJO"
              }
            ]
          }
        ]
      },
      "toabao": {
        "accounts": [
          {
            "accountId": "IGBMCMZ",
            "identifiers": [
              {
                "identifierType": "MTKM",
                "identifierValue": "WDJJTM"
              }
            ]
          }
        ]
      },
      "web_engage": {
        "accounts": [
          {
            "accountId": "LHNET",
            "identifiers": [
              {
                "identifierType": "IFOCSQII",
                "identifierValue": "PCVCQLQTSZ"
              }
            ]
          }
        ]
      },
      "line": {
        "accounts": [
          {
            "accountId": "TYRSQ",
            "identifiers": [
              {
                "identifierType": "OTSLU",
                "identifierValue": "YDTTT"
              }
            ]
          }
        ]
      },
      "martjack": {
        "accounts": [
          {
            "accountId": "XPSOPTKJT",
            "identifiers": [
              {
                "identifierType": "VGL",
                "identifierValue": "KFOCGIZTV"
              }
            ]
          }
        ]
      },
      "customerId": 8930,
      "jd": {
        "accounts": [
          {
            "accountId": "UFBMCC",
            "identifiers": [
              {
                "identifierType": "TLXR",
                "identifierValue": "ZNIREELCK"
              }
            ]
          }
        ]
      },
      "website": {
        "accounts": [
          {
            "accountId": "ELALVRSVG",
            "identifiers": [
              {
                "identifierType": "YILN",
                "identifierValue": "NYVRUEENFT"
              }
            ]
          }
        ]
      },
      "firstName": "NJMWBVHJXA",
      "instore": {
        "id": 6754,
        "mobile": "IVI",
        "email": "WLPBIVJPCZ",
        "externalId": "JDFUFWHP",
        "cardnumber": "SEVHCKAMHL",
        "cardexternalid": "BJEFJ",
        "cardNumbers": [
          "OGG"
        ]
      }
    },
    "targetDetails": {
      "id": 6045,
      "name": "HVBAJSWEC",
      "targetGroupId": 1315,
      "targetGroupName": "WVCA",
      "targetPeriodId": 3695,
      "targetPeriodName": "ELVQSMEQ",
      "description": "QZHIGLNP"
    },
    "streakStartData": [
      {
        "streakName": "RGAUV",
        "descriptionOfTheStreak": "UILWG",
        "numberOfLevel": 3435,
        "levelValues": [
          "PHFHOUABOZ"
        ],
        "userStreakValueAtTheStart": "TNQTYTEF",
        "startDate": "BYKJQK"
      }
    ],
    "triggeringActivity": {
      "name": "ZVSBCZ",
      "identifiers": [
        {
          "key": "OSTQEPD",
          "value": "MWVDKWGEWJ"
        }
      ],
      "enteredBy": {
        "id": 2242,
        "till": {
          "code": "QUKA",
          "name": "ODNBWTO"
        },
        "store": {
          "code": "YQBJKZP",
          "name": "VALUQGMCZT",
          "externalId": "BNTFLEMED",
          "externalId1": "HIT",
          "externalId2": "AMKBTCHSZT"
        }
      },
      "entityInformation": {
        "entityType": "BCYKPK",
        "entityId": 261
      },
      "additionalAttributes": [
        {
          "key": "CWEK",
          "value": "ZCT"
        }
      ]
    }
  },
  "refId": "INLENDM",
  "loyaltyEventId": "PQOIKBS",
  "apiRequestId": "QMLOFXVANT",
  "eventId": "KGR",
  "createdAt": 1529,
  "traceAttributes": {
    "DPZTMP": "HHTRXIAL",
    "DRKQOSA": "PDHYHL",
    "EKWHECA": "ZRFRZEPL",
    "WUQNFMQLZ": "NEJVF",
    "CUJCQOZ": "ZSLRW"
  },
  "orgId": 5647
}

Streak End Event (streakEnd)

Notifies when a streak has ended for a user.

{
    "eventName": "streakEnd",
    "data":
    {
        "customerIdentifiers":
        {
            "customerId": 348778070
        },
        "targetDetails":
        {
            "id": 225088,
            "name": "daily transaction",
            "targetGroupId": 110834,
            "targetGroupName": "daily transaction",
            "targetPeriodId": 218984,
            "targetPeriodName": "Cycle_91",
            "description": ""
        },
        "streakEndData":
        [
            {
                "streakName": "daily transaction",
                "descriptionOfTheStreak": "",
                "numberOfLevel": 2,
                "levelValues":
                [
                    "1",
                    "2"
                ],
                "numberOfLevelsAchievedByTheUser": "1",
                "levelsAchievedByTheUser":
                [
                    "1"
                ],
                "userStreakValueByTheEnd": "1",
                "endDate": "2025-12-31 05:29:59", //Being replaced by endDateInMillis
                "endDateInMillis": 1767139199000 //Post Timezone standardisation
            }
        ],
        "triggeringActivity":
        {
            "name": "streakEndEvent",
            "identifiers":
            [
                {
                    "key": "TargetRuleId",
                    "value": "225088"
                }
            ],
            "additionalAttributes":
            []
        }
    },
    "orgId": 50320,
    "refId": "50320_abcd",
    "apiRequestId": "abcd",
    "createdAt": 1761651864587,
    "loyaltyEventId": ""
}
{
  "eventName": "streakEnd",
  "eventLogId": 6690,
  "data": {
    "customerIdentifiers": {
      "loyaltyType": "BIG",
      "ecommerce": {
        "accounts": [
          {
            "accountId": "LUANJMAXWP",
            "identifiers": [
              {
                "identifierType": "FMAGOEMOI",
                "identifierValue": "NUDPI"
              }
            ]
          }
        ]
      },
      "lastName": "DDP",
      "facebook": {
        "accounts": [
          {
            "accountId": "FHJ",
            "identifiers": [
              {
                "identifierType": "CBQUTRS",
                "identifierValue": "MIH"
              }
            ]
          }
        ]
      },
      "wechat": {
        "accounts": [
          {
            "accountId": "BHWOM",
            "identifiers": [
              {
                "identifierType": "HAPYDDG",
                "identifierValue": "RQXQ"
              }
            ]
          }
        ]
      },
      "tmall": {
        "accounts": [
          {
            "accountId": "ZCY",
            "identifiers": [
              {
                "identifierType": "TRGGEPOXHL",
                "identifierValue": "OWY"
              }
            ]
          }
        ]
      },
      "toabao": {
        "accounts": [
          {
            "accountId": "TWTSNTQB",
            "identifiers": [
              {
                "identifierType": "OQQQPDUOC",
                "identifierValue": "ENKCUPTWE"
              }
            ]
          }
        ]
      },
      "web_engage": {
        "accounts": [
          {
            "accountId": "JZLYUBRW",
            "identifiers": [
              {
                "identifierType": "VDKERTH",
                "identifierValue": "IYFZSE"
              }
            ]
          }
        ]
      },
      "line": {
        "accounts": [
          {
            "accountId": "KPNINIQ",
            "identifiers": [
              {
                "identifierType": "ZJNEBCDBBM",
                "identifierValue": "MFBPUH"
              }
            ]
          }
        ]
      },
      "martjack": {
        "accounts": [
          {
            "accountId": "HJVHCUHGTM",
            "identifiers": [
              {
                "identifierType": "XWUG",
                "identifierValue": "XEN"
              }
            ]
          }
        ]
      },
      "customerId": 2078,
      "jd": {
        "accounts": [
          {
            "accountId": "NTLHUD",
            "identifiers": [
              {
                "identifierType": "EOIXK",
                "identifierValue": "TMEX"
              }
            ]
          }
        ]
      },
      "website": {
        "accounts": [
          {
            "accountId": "BMDCWQA",
            "identifiers": [
              {
                "identifierType": "YMYJIQPSBQ",
                "identifierValue": "SVACCKXZ"
              }
            ]
          }
        ]
      },
      "firstName": "DFULGJFE",
      "instore": {
        "id": 3646,
        "mobile": "HZAQDCM",
        "email": "VLL",
        "externalId": "LOCKMJDGRS",
        "cardnumber": "NOV",
        "cardexternalid": "ZGEL",
        "cardNumbers": [
          "YKIDKWHL"
        ]
      }
    },
    "targetDetails": {
      "id": 7422,
      "name": "CKOV",
      "targetGroupId": 6827,
      "targetGroupName": "DIGRKTBP",
      "targetPeriodId": 5088,
      "targetPeriodName": "NPCJQIGRK",
      "description": "RSUE"
    },
    "streakEndData": [
      {
        "streakName": "XDQA",
        "descriptionOfTheStreak": "LFROXMENR",
        "numberOfLevel": 5413,
        "levelValues": [
          "WRRCJBLUMY"
        ],
        "numberOfLevelsAchievedByTheUser": "YLQAFL",
        "levelsAchievedByTheUser": [
          "FASOLBVEL"
        ],
        "userStreakValueByTheEnd": "BLQKWZZQSP",
        "endDate": "EHD"
      }
    ],
    "triggeringActivity": {
      "name": "OJDZAVJ",
      "identifiers": [
        {
          "key": "CTXZVPCV",
          "value": "YGHDA"
        }
      ],
      "enteredBy": {
        "id": 8136,
        "till": {
          "code": "GRCQT",
          "name": "TGF"
        },
        "store": {
          "code": "XLDXIWDB",
          "name": "LPCC",
          "externalId": "TKBWVNCDW",
          "externalId1": "EMI",
          "externalId2": "IDD"
        }
      },
      "entityInformation": {
        "entityType": "QPDZJNWARY",
        "entityId": 4456
      },
      "additionalAttributes": [
        {
          "key": "DPLOWTPQE",
          "value": "NZXFYWLAQ"
        }
      ]
    }
  },
  "refId": "HSNNES",
  "loyaltyEventId": "IWLHHIZCP",
  "apiRequestId": "NDN",
  "eventId": "LHLOIF",
  "createdAt": 96,
  "traceAttributes": {
    "TUKUNJENB": "MROD",
    "HNA": "UMUWSAGVD"
  },
  "orgId": 1122
}

Event notification for the change in milestone achieved value on return of purchases

As of now, whenever a customer makes a purchase, all the milestone values which can be impacted with that purchase will be impacted, and the information of the new milestone achieved value, etc.. will be sent as an event notification.

However, whenever a customer returns a transaction, the milestone value which previously increased because of that purchase will also be decreased accordingly. But there is no event notification for such instances. To understand with an example:

Step 1: Milestone on lifetime purchases created, and milestone value is 10,000.
Step 2: Customer made a transaction worth 3000.
Step 3: Customer’s milestone achieved value increased from 0 → 3000
Step 4: Brand will get an event notification about the above step.
Step 5: After days, the customer returned the purchase of step-2.
Step 6: Now the milestone achieved value will decrease from 3000 → 0.
Step 7: But brands/customers are not getting any event notification of the same.

Now, with this latest enhancement, brands will get notified even in the case of return transactions about the decreased milestone value.

If the “Name” key is “ReturnBill”, it’s a return transaction where milestone value is decreased by the “currentEventTargetValue” (400 here). We are not returning negative since it can lead to integration issues.


Points

eventLogId lets you look up detailed points activity (like earning, spending, or adjustments) for a specific event using the Points Ledger Explode API. The following events include eventLogId in the payload:

PointsIssued, IssuedPointsReversed, PointsTransferredInitiated, PointsTransferredReceived, PromisedToCurrentPointsConversion, PointsRedeemed, RedeemedPointsReversed, ManualPointsAdjustment, AlternateCurrenciesIssued, IssuedAlternateCurrenciesReversed, PromisedToCurrentAlternateCurrencyConversion, promotionIssued, pointsExpired

Points Issued Event (pointsIssued)

Notifies when points are issued to a user.

ParameterDescription
-eventNameName of the event, e.g., "pointsIssued".
-eventIdUnique identifier for the event.
-eventLogIdUnique ID that is generated when the event is triggered.
-orgIdUnique identifier for the organisation.
-refIdThis is a combination of org id and loyalty event ID and is used for internal debugging.
-apiRequestIdIdentifier for the API request.
-createdAtTimestamp when the event was created.
-dataData related to the event.
--customerIdentifiersIdentifiers related to the customer.
---customerIdUnique identifier for the customer.
--entityInformationInformation about the entity involved in the event.
---entityTypeType of entity, e.g., "USER".
---entityIdUnique identifier for the entity.
--triggeringActivityDetails about the activity that triggered the event. Possible values:
NewBill, NewBillDVS, TransactionAdd, CustomerRegistration, PointsRedemption, VoucherRedemption, ReturnBill, TrackerConditionSuccess, TransactionFinished, CustomerUpdate, TransactionUpdate, SocialConnect, CampaignRefereeRedeem, CampaignReferral, CampaignReferralReferrer, IncomingSms, ReferralPostProcessing, SocialConnectUpdate, EmailOpen, EmailClick, VoucherPreRedemption, DelayedAccrual, Scan, GroupTransactionAdd, GroupTransactionUpdate, GroupReturnBill, GroupMemberJoin, GroupMemberLeave, GenericEvent, SlabUpgrade, ManualSlabAdjustment, PointsTransfer, TargetCompleted, PointsRedemptionReversal, PartnerProgramLinking, PartnerProgramTierUpdate, PartnerProgramDeLinking, TierReassessment, PointsContributionToGroup, UserGroup2Create, LineItemsPointsPromotionImport, CustomerPromotionImport, BillPointsPromotionImport, AllocateGoodwillPoints, ManualPointsAdjustment, ManualPointsConversion, ReturnTargetCompletedEvent, IssuePromotionForEntityEvent, EarnPromotionForEntityEvent, ConvertPointsToReward, BulkAllocatePoints, RevokeEarnPromotionEvent, RevokeIssuePromotionEvent, ManualCurrencyAllocation
---nameName of the triggering activity.
---identifiersIdentifiers related to the activity.
----keyKey identifier, e.g., "CustomerId".
----valueValue of the key identifier.
---enteredByUser who entered the activity.
----idUnique identifier for the user.
----entityInformationInformation about the entity involved in the event.
-----entityTypeType of entity, e.g., "USER".
-----entityIdUnique identifier for the entity.
---additionalAttributesAdditional attributes related to the activity.
--loyaltyProgramDetailsDetails about the loyalty program.
---idUnique identifier for the user.
---tiersList of program tiers.
----tierNumberTier number, e.g., 1.
----tierNameTier name, e.g., "Silver".
--loyaltyProgramIdUnique identifier for the loyalty program.
--programCurrentPointsCurrent points in the loyalty program.
--programLifetimePointsLifetime points in the loyalty program.
--totalPointsIssuedTotal points issued in the event.
--regularPointsIssuedRegular points issued in the event.
--regularPointsBreakupBreakdown of regular points issued.
---expiryAtExpiry date of the points. This field will be replaced by expiryAtInMillis
---expiryAtInMillisExpiry date in the Unix epoch timestamp.
--promotionalPointsIssuedPromotional points issued in the event.
---promotionPointsExpiryDatePromotional points expry date. This field will be replaced by promotionPointsExpiryDateInMillis.
---promotionPointsExpiryDateInMillisPromotional points expry date in the Unix epoch timestamp.
--promisedPointsIssuedPromised points issued in the event.
---promisedPointsConversionDatePromoised points conversion date. This field will be replaced by promisedPointsConversionDateInMillis.
---promisedPointsConversionDateInMillisPromised points conversion date in the Unix epoch timestamp.
--loyaltyEventIdIdentifier for the loyalty event.

*The addition of behavioralEventAttributes is done on a demand basis. To enable it, you need to enable the configuration awardedReferenceEnrichmentEnabled . Raise a JIRA ticket with the sustenance team to enable this feature.

Example of points Issued on Transaction/Add

{
    "eventName": "pointsIssued",
    "eventSearchKey": "data.customerIdentifiers.customerId",
    "data":
    {
        "customerIdentifiers":
        {
            "customerId": 381003288,
            "instore":
            {
                "mobile": "919755252000",
                "email": "[email protected]",
                "cardNumbers":
                []
            }
        },
        "entityInformation":
        {
            "entityType": "USER",
            "entityId": 381003288
        },
        "triggeringActivity":
        {
            "name": "TransactionAdd",
            "identifiers":
            [
                {
                    "key": "BillId",
                    "value": "2150021233"
                },
                {
                    "key": "BillId",
                    "value": "2150021233"
                },
                {
                    "key": "BillId",
                    "value": "2150021233"
                },
                {
                    "key": "BillId",
                    "value": "2150021233"
                },
                {
                    "key": "billNumber",
                    "value": "2025-10-28_1"
                }
            ],
            "enteredBy":
            {
                "id": 50019411
            },
            "entityInformation":
            {
                "entityType": "USER",
                "entityId": 381003288
            },
            "additionalAttributes":
            []
        },
        "loyaltyProgramDetails":
        {
            "id": 1377,
            "name": "Krishna's MallDefaultProgram",
            "isDefault": true,
            "pointsToCurrencyRatio": 1.0,
            "tiers":
            [
                {
                    "tierNumber": 1,
                    "tierName": "Silver"
                },
                {
                    "tierNumber": 2,
                    "tierName": "Gold"
                },
                {
                    "tierNumber": 3,
                    "tierName": "Diamond"
                }
            ]
        },
        "loyaltyProgramId": 1377,
        "programCurrentPoints": 45.0,
        "programLifetimePoints": 45.0,
        "totalPointsIssued": 8.0,
        "regularPointsIssued": 3.0,
        "regularPointsBreakup":
        [
            {
                "points": 1.0,
                "expiryAt": "2025-10-28",
                "expiryAtInMillis": 1761676199999
            },
            {
                "points": 2.0,
                "expiryAt": "2026-01-31",
                "expiryAtInMillis": 1769884199999
            }
        ],
        "promotionalPointsIssued":
        [
            {
                "promotionIdentifier": "098190b8-3277-4f7d-aa0b-eb1475f7110d",
                "promotionType": "BILL_PROMOTION",
                "promotionPoints": 2.0,
                "promotionPointsExpiryDate": "2025-10-28",
                "promotionPointsExpiryDateInMillis": 1761676199999
            },
            {
                "promotionIdentifier": "37f3d975-3bd1-4052-bb2a-d5b3227e54dd",
                "promotionType": "BILL_PROMOTION",
                "promotionPoints": 3.0,
                "promotionPointsExpiryDate": "2026-01-31",
                "promotionPointsExpiryDateInMillis": 1769884199999
            }
        ],
        "promisedPointsIssued":
        [
            {
                "promisedPoints": 2.0,
                "isExternalTriggerBased": false,
                "promisedPointsConversionDate": "2025-11-07",
                "promisedPointsConversionDateInMillis": 1762453800000
            },
            {
                "promisedPoints": 3.0,
                "isExternalTriggerBased": false,
                "promisedPointsConversionDate": "2025-10-30",
                "promisedPointsConversionDateInMillis": 1761762600000,
                "promotionIdentifier": "37f3d975-3bd1-4052-bb2a-d5b3227e54dd"
            }
        ]
    },
    "eventLogId": 23939437,
    "orgId": 50583,
    "refId": "50583_wIybJMkaCq",
    "apiRequestId": "6950f9b11855c30751ef284e15d4a373",
    "createdAt": 1761624502438,
    "loyaltyEventId": "wIybJMkaCq"
}
{
  "eventName": "pointsIssued",
  "eventSearchKey": "data.customerIdentifiers.customerId",
  "eventLogId": 1711,
  "data": {
    "loyaltyProgramDetails": {
      "id": 5873,
      "name": "LTLCSPXTO",
      "isDefault": false,
      "pointsToCurrencyRatio": 7193.455560267697,
      "tiers": [
        {
          "tierNumber": 2152,
          "tierName": "JUMOIEHQ"
        }
      ]
    },
    "entityInformation": {
      "entityType": "BNIORZDCQZ",
      "entityId": 4775
    },
    "regularPointsIssued": 5703.557089906072,
    "customerIdentifiers": {
      "loyaltyType": "CGSRUDZ",
      "ecommerce": {
        "accounts": [
          {
            "accountId": "XPHBKUZXIB",
            "identifiers": [
              {
                "identifierType": "EAGE",
                "identifierValue": "PCW"
              }
            ]
          }
        ]
      },
      "lastName": "WJCJ",
      "facebook": {
        "accounts": [
          {
            "accountId": "OHXXJHOFO",
            "identifiers": [
              {
                "identifierType": "CDRW",
                "identifierValue": "BODBZZ"
              }
            ]
          }
        ]
      },
      "wechat": {
        "accounts": [
          {
            "accountId": "ANILF",
            "identifiers": [
              {
                "identifierType": "FSKYFYHBF",
                "identifierValue": "FBZ"
              }
            ]
          }
        ]
      },
      "tmall": {
        "accounts": [
          {
            "accountId": "VHMEAWEE",
            "identifiers": [
              {
                "identifierType": "TFZSEAL",
                "identifierValue": "YVFGBB"
              }
            ]
          }
        ]
      },
      "toabao": {
        "accounts": [
          {
            "accountId": "ICRZ",
            "identifiers": [
              {
                "identifierType": "BCGPKCUCGW",
                "identifierValue": "APPRTQ"
              }
            ]
          }
        ]
      },
      "web_engage": {
        "accounts": [
          {
            "accountId": "ETSKTJS",
            "identifiers": [
              {
                "identifierType": "WQJJGMRJDL",
                "identifierValue": "AMEJYHLGB"
              }
            ]
          }
        ]
      },
      "line": {
        "accounts": [
          {
            "accountId": "KUFFL",
            "identifiers": [
              {
                "identifierType": "UWH",
                "identifierValue": "QPVTG"
              }
            ]
          }
        ]
      },
      "martjack": {
        "accounts": [
          {
            "accountId": "RLL",
            "identifiers": [
              {
                "identifierType": "FAXQQ",
                "identifierValue": "OMNFWLM"
              }
            ]
          }
        ]
      },
      "customerId": 560,
      "jd": {
        "accounts": [
          {
            "accountId": "IDDWTW",
            "identifiers": [
              {
                "identifierType": "YUIQNYBXPT",
                "identifierValue": "MCSZQNMECZ"
              }
            ]
          }
        ]
      },
      "website": {
        "accounts": [
          {
            "accountId": "CENVUQVPY",
            "identifiers": [
              {
                "identifierType": "NWZRKBWRIZ",
                "identifierValue": "PPLNJJBFS"
              }
            ]
          }
        ]
      },
      "firstName": "YCJY",
      "instore": {
        "id": 1157,
        "mobile": "CMXXR",
        "email": "EFURLN",
        "externalId": "UVQVJCGPML",
        "cardnumber": "YVVWILV",
        "cardexternalid": "BHIE",
        "cardNumbers": [
          "GOTM"
        ]
      }
    },
    "programLifetimePoints": 2846.107279290264,
    "totalPointsIssued": 6510.759150312034,
    "promisedPointsIssued": [
      {
        "promisedPoints": 4529.358293994886,
        "isExternalTriggerBased": true,
        "promisedPointsConversionDate": "UUQYHMEWW",
        "promisedPointsConversionDateInMillis": 1762214400000,
        "promotionIdentifier": "UVHDQODUOC"
      }
    ],
    "programCurrentPoints": 6019.584003340424,
    "triggeringActivity": {
      "name": "XMRY",
      "identifiers": [
        {
          "key": "EAPCH",
          "value": "PPIHCJ"
        }
      ],
      "enteredBy": {
        "id": 9270,
        "till": {
          "code": "WJWHIF",
          "name": "TWSSAIX"
        },
        "store": {
          "code": "WHP",
          "name": "ZFNSC",
          "externalId": "NQR",
          "externalId1": "ZAUZXUR",
          "externalId2": "IMNTRKAB"
        }
      },
      "entityInformation": {
        "entityType": "JHNXMKRVJ",
        "entityId": 2118
      },
      "additionalAttributes": [
        {
          "key": "DBUOQJTT",
          "value": "GDBKC"
        }
      ]
    },
    "loyaltyProgramId": 9611,
    "regularPointsBreakup": [
      {
        "points": 9004.830375424139,
        "expiryAt": "QHBZZWGAW",
        "expiryAtInMillis": 1796083199999
      }
    ],
    "promotionalPointsIssued": [
      {
        "promotionName": "BATZEJPPO",
        "promotionIdentifier": "UXCXS",
        "promotionType": "SZGQITC",
        "promotionPoints": 5852.986060543114,
        "promotionPointsExpiryDate": "CHRBDTBFP",
        "promotionPointsExpiryDateInMillis": 1762559999999
      }
    ]
  },
  "refId": "SYTIRZNM",
  "loyaltyEventId": "UXAYDKKGL",
  "apiRequestId": "TKJBXICQP",
  "eventId": "WTUVM",
  "createdAt": 9764,
  "traceAttributes": {
    "x-cap-lineage-id": "88b3bcd7-545b-4ac0-9ad2-e33195f37f4b",
    "x-cap-lineage-start": "1762178039768"
  },
  "orgId": 5795
}
{
    "eventName": "pointsIssued",
    "eventSearchKey": "data.customerIdentifiers.customerId",
    "data":
    {
        "customerIdentifiers":
        {
            "customerId": 343014824
        },
        "entityInformation":
        {
            "entityType": "USER",
            "entityId": 343014824
        },
        "triggeringActivity":
        {
            "name": "GoodwillPointAllocation",
            "identifiers":
            [],
            "enteredBy":
            {
                "id": 50019411
            },
            "additionalAttributes":
            []
        },
        "loyaltyProgramDetails":
        {
            "id": 1377,
            "name": "Krishna's MallDefaultProgram",
            "isDefault": true,
            "pointsToCurrencyRatio": 1.0,
            "tiers":
            [
                {
                    "tierNumber": 1,
                    "tierName": "Silver"
                },
                {
                    "tierNumber": 2,
                    "tierName": "Gold"
                },
                {
                    "tierNumber": 3,
                    "tierName": "Diamond"
                }
            ]
        },
        "loyaltyProgramId": 1377,
        "programCurrentPoints": 224.0,
        "programLifetimePoints": 18003.016,
        "totalPointsIssued": 10.0,
        "regularPointsIssued": 0.0,
        "regularPointsBreakup":
        [],
        "promotionalPointsIssued":
        [
            {
                "promotionIdentifier": "",
                "promotionType": "Goodwill Promotion",
                "promotionPoints": 10.0,
                "promotionPointsExpiryDate": "2025-10-28",
                "promotionPointsExpiryDateInMillis": 1761676199999
            }
        ],
        "promisedPointsIssued":
        []
    },
    "eventLogId": 23940767,
    "orgId": 50583,
    "refId": "50583_e4f1ff35b889215a8ffd7df08c2b2c84",
    "apiRequestId": "e4f1ff35b889215a8ffd7df08c2b2c84",
    "createdAt": 1761653811849,
    "loyaltyEventId": "e4f1ff35b889215a8ffd7df08c2b2c84"
}

Points Redeemed Event (pointsRedeemed)

Notifies when a user has redeemed points.

ParameterData TypeDescription
eventIdStringUnique identifier for the event.
eventLogIdIntegerUnique ID that is generated when the event is triggered.
eventTypeStringType of event (e.g., "pointsRedeemed").
consumerGroupIdIntegerIdentifier for the consumer group (null if not applicable).
actionTypeStringAction type of the event (e.g., "START").
timeStampIntegerTimestamp of the event in milliseconds since epoch.
attributesObjectContains details about the attributes of the event.
  • createdAt
IntegerTimestamp when the event was created (milliseconds since epoch).
  • data
ObjectContains specific data related to the event.
-- customerIdentifiersObjectContains identifiers for the customer.
--- customerIdIntegerUnique identifier for the customer.
--- instoreObjectContains in-store customer information.
---- mobileStringMobile number of the customer.
---- emailStringEmail address of the customer.
-- entityInformationObjectContains information about the entity involved in the event.
--- entityTypeStringType of the entity (e.g., "USER").
--- entityIdIntegerUnique identifier for the entity.
-- triggeringActivityObjectIt contains information about the activity that triggered the event.
--- nameStringName of the triggering activity (e.g., "PointsRedemption").
--- identifiersArray of ObjectsList of identifiers related to the triggering activity.
---- keyStringKey identifier (e.g., "bill Id").
---- valueStringValue corresponding to the key (e.g., "-1").
--- enteredByObjectInformation about the user who entered the activity.
---- idIntegerUnique identifier for the user who entered the activity.
--- entityInformationObjectContains information about the entity related to the triggering activity.
---- entityTypeStringType of the entity (e.g., "USER", USERGROUP2).
---- entityIdIntegerUnique identifier for the entity.
--- additionalAttributesArrayAdditional attributes related to the triggering activity (empty in this case).
-- loyaltyProgramDetailsObjectContains details about the loyalty program.
--- idIntegerUnique identifier for the loyalty program.
--- nameStringName of the loyalty program (e.g., "Louis PhilippeDefaultProgram").
--- isDefaultBooleanIndicates if the program is the default program.
--- pointsToCurrencyRatioFloatPoints-to-currency conversion ratio..
--- tiersArray of ObjectsList of tiers in the loyalty program.
---- tierNumberIntegerNumber of the tier (e.g., 1 for Silver).
---- tierNameStringName of the tier (e.g., "Silver").
loyaltyProgramIdIntegerUnique identifier for the loyalty program.
totalPointsRedeemedFloatTotal points redeemed in this transaction.
redemptionSummaryIdIntegerUnique identifier for the redemption summary.
redeemedPointsCurrencyValueFloatCurrency value of the redeemed points.
redemptionNotesStringNotes regarding the redemption (empty in this case).
redemptionBillNumberStringBill number associated with the redemption.
isGroupRedemptionBooleanIndicates if the redemption is part of a group.
-- redemptionFromEarningProgramsArray of ObjectsDetails of redemption from earning programs.
--- programIdIntegerUnique identifier for the earning program.
--- points RedeemedFloatTotal points redeemed from the earning program.
--- programCurrentPointsFloatCurrent points in the program after redemption.
loyaltyEventIdStringUnique identifier for the loyalty event.
eventNameStringName of the event (e.g., "pointsRedeemed").
refIdStringThis is a combination of org id and loyalty event ID and is used for internal debugging purpose
apiRequestIdStringUnique identifier for the API request.
orgIdIntegerUnique identifier for the organization.

Sample schema of group program redemption.

{
  "createdAt": 1773728555836,
  "data": {
    "entityInformation": {
      "entityType": "USERGROUP2",
      "entityId": 3957188
    },
    "triggeringActivity": {
      "name": "PointsRedemption",
      "identifiers": [
        {
          "key": "billId",
          "value": "-1"
        },
        {
          "key": "redemptionId",
          "value": "w1CZds"
        }
      ],
      "enteredBy": {
        "id": 75152721
      },
      "entityInformation": {
        "entityType": "USER",
        "entityId": 568376575
      },
      "additionalAttributes": []
    },
    "loyaltyProgramDetails": {
      "id": 973,
      "name": "DocDemoDefaultProgram",
      "isDefault": true,
      "pointsToCurrencyRatio": 1,
      "tiers": [
        {
          "tierNumber": 1,
          "tierName": "Bronze"
        },
        {
          "tierNumber": 2,
          "tierName": "Silver"
        },
        {
          "tierNumber": 3,
          "tierName": "Gold"
        },
        {
          "tierNumber": 4,
          "tierName": "Sapphire"
        },
        {
          "tierNumber": 5,
          "tierName": "Ruby"
        },
        {
          "tierNumber": 6,
          "tierName": "Emerald"
        },
        {
          "tierNumber": 7,
          "tierName": "Amethyst"
        },
        {
          "tierNumber": 8,
          "tierName": "Diamond"
        }
      ]
    },
    "loyaltyProgramId": 973,
    "totalPointsRedeemed": 10,
    "redemptionSummaryId": 28070048,
    "redeemedPointsCurrencyValue": 10,
    "redemptionNotes": "",
    "redemptionBillNumber": "txn-251",
    "isGroupRedemption": false,
    "redemptionFromEarningPrograms": [
      {
        "programId": 973,
        "pointsRedeemed": 10,
        "programCurrentPoints": 1990
      }
    ]
  },
  "loyaltyEventId": "fif7qJh6gz",
  "eventName": "pointsRedeemed",
  "eventSearchKey": "data.customerIdentifiers.customerId",
  "eventLogId": 664420009,
  "refId": "100737_fif7qJh6gz",
  "apiRequestId": "36a27fa97b9066f45af4827dbddd4926",
  "orgId": 100737,
  "eventId": "77c311c7-c210-4fe2-845e-73ff507330f2"
}
{
  "eventName": "pointsRedeemed",
  "eventLogId": 4586,
  "data": {
    "isGroupRedemption": true,
    "redeemedPointsCurrencyValue": 8234.799159735314,
    "totalPointsRedeemed": 2558.487577514749,
    "redemptionFromEarningPrograms": [
      {
        "programId": 546,
        "pointsRedeemed": 1770.206618710301,
        "programCurrentPoints": 4286.672056498865
      }
    ],
    "loyaltyProgramDetails": {
      "id": 4892,
      "name": "LNBKLL",
      "isDefault": true,
      "pointsToCurrencyRatio": 1664.536695716984,
      "tiers": [
        {
          "tierNumber": 840,
          "tierName": "SMFFQFVV"
        }
      ]
    },
    "entityInformation": {
      "entityType": "MIMABJ",
      "entityId": 5351
    },
    "customerIdentifiers": {
      "loyaltyType": "BMQMXF",
      "ecommerce": {
        "accounts": [
          {
            "accountId": "GEBGDSWM",
            "identifiers": [
              {
                "identifierType": "URXYOH",
                "identifierValue": "IGELV"
              }
            ]
          }
        ]
      },
      "lastName": "LAF",
      "facebook": {
        "accounts": [
          {
            "accountId": "DVE",
            "identifiers": [
              {
                "identifierType": "GKWRFTOPW",
                "identifierValue": "MAHSRQ"
              }
            ]
          }
        ]
      },
      "wechat": {
        "accounts": [
          {
            "accountId": "GYPU",
            "identifiers": [
              {
                "identifierType": "WHPLQUXYJ",
                "identifierValue": "BPTRS"
              }
            ]
          }
        ]
      },
      "tmall": {
        "accounts": [
          {
            "accountId": "HKJEFHE",
            "identifiers": [
              {
                "identifierType": "WIUPCON",
                "identifierValue": "YHEAFRR"
              }
            ]
          }
        ]
      },
      "toabao": {
        "accounts": [
          {
            "accountId": "MEXHTFATSZ",
            "identifiers": [
              {
                "identifierType": "GQOOWTY",
                "identifierValue": "FGUEAC"
              }
            ]
          }
        ]
      },
      "web_engage": {
        "accounts": [
          {
            "accountId": "FEHI",
            "identifiers": [
              {
                "identifierType": "OWZQ",
                "identifierValue": "XPALKP"
              }
            ]
          }
        ]
      },
      "line": {
        "accounts": [
          {
            "accountId": "OHKHQYM",
            "identifiers": [
              {
                "identifierType": "IQAMRSVYCU",
                "identifierValue": "INNGVSF"
              }
            ]
          }
        ]
      },
      "martjack": {
        "accounts": [
          {
            "accountId": "UTKFHHCPS",
            "identifiers": [
              {
                "identifierType": "QFGVMWBUE",
                "identifierValue": "RDVSGFIMLY"
              }
            ]
          }
        ]
      },
      "customerId": 6323,
      "jd": {
        "accounts": [
          {
            "accountId": "OCYQR",
            "identifiers": [
              {
                "identifierType": "RQEYKYOKM",
                "identifierValue": "AUVBGHVBDR"
              }
            ]
          }
        ]
      },
      "website": {
        "accounts": [
          {
            "accountId": "COVC",
            "identifiers": [
              {
                "identifierType": "QXSCIUSIFC",
                "identifierValue": "KIKK"
              }
            ]
          }
        ]
      },
      "firstName": "ILHFTVTGS",
      "instore": {
        "id": 6618,
        "mobile": "XKJXVKJVZZ",
        "email": "WTAFTCL",
        "externalId": "AOUQWF",
        "cardnumber": "CGAUENQ",
        "cardexternalid": "PMSDNAWD",
        "cardNumbers": [
          "WKQUHBT"
        ]
      }
    },
    "redemptionSummaryId": 7910,
    "redemptionNotes": "LEOARX",
    "triggeringActivity": {
      "name": "BLNFLQEO",
      "identifiers": [
        {
          "key": "JOVKXOGU",
          "value": "KPVASINJH"
        }
      ],
      "enteredBy": {
        "id": 1307,
        "till": {
          "code": "VMIUMQ",
          "name": "YZICZRPKKL"
        },
        "store": {
          "code": "WWTQR",
          "name": "CJTGRQH",
          "externalId": "TENNIHC",
          "externalId1": "ZGHEUC",
          "externalId2": "RKI"
        }
      },
      "entityInformation": {
        "entityType": "IEZZDPZA",
        "entityId": 3585
      },
      "additionalAttributes": [
        {
          "key": "ESTTJQ",
          "value": "YGTYZPZRMA"
        }
      ]
    },
    "loyaltyProgramId": 7480,
    "redemptionBillNumber": "ATBUBXFCET"
  },
  "refId": "YTWPHLQNUL",
  "loyaltyEventId": "RRCAJP",
  "apiRequestId": "UDXZVUAFDG",
  "eventId": "ZJVKKQD",
  "createdAt": 9229,
  "traceAttributes": {
    "RTAZ": "OFK",
    "IQG": "SIQHUGMK"
  },
  "orgId": 4526
}

Sample schema of Participating Program Redemption

{
   "eventName":"pointsRedeemed",
   "eventId":"ABC-87484sdas&$",
   "eventLogId": 34805312
   "orgId":1655,
   "refId":"1655_684494987",
   "createdAt":156474848484,
   "data":{
      "customerIdentifiers":{
         "customerId":876,
         "Instore":{
            "mobile":"919740000000",
            "email":"[email protected]",
            "externalId":"536236462453"
         },
         "wechat":{
            "accounts":[
               {
                  "accountId":"HDHSDHS32347287D",
                  "identifiers":[
                     {
                        "identifierType":"wechatId",
                        "identifierValue":"SGHDGAHA74278sdfG"
                     }
                  ]
               },
               {
                  "accountId":"JKLMNOPuy4y3554Y",
                  "identifiers":[
                     {
                        "identifierType":"wechatId",
                        "identifierValue":"cbdhdhhad74278sdfj"
                     }
                  ]
               }
            ]
         }
      },
      "triggeringActivity":{
         "name":"pointsRedemption",
         "identifiers":[
            {
               "key":"billId",
               "value":"123456"
            }
         ],
         "enteredAt":{
            "id":949,
            "store":{
               "code":"str1.brand",
               "name":"str1.brand",
               "externalId":"DFSDHGFSH6642664617",
               "externalId1":"GDGSDHDGH3744277474",
               "externalId2":"GHSDGHGHH6776246444"
            },
            "till":{
               "code":"till1.str1.brand",
               "name":"till1.str1.brand"
            }
         }
      },
      "loyaltyProgramId":1487,
      "totalPointsRedeemed":235,
      "redeemedPointsCurrencyValue":470,
      "redemptionFromEarningPrograms":[
         {
            "programId":1487,
            "pointsRedeemed":235,
            "programCurrentPoints":500
         }
      ]
   }
}

Promised Points Conversion to Current Points Event (promisedToCurrentPointsConversion)

Notifies when promised points are converted to current points in a loyalty program.

ParameterData TypeDescription
eventIdStringUnique identifier for the event.
eventLogIdIntegerUnique ID that is generated when the event is triggered.
eventTypeStringIt combines the orgid and event name (e.g., "1000006_promisedToCurrentPointsConversion").
consumerGroupIdNullIdentifier for the consumer group (null if not applicable).
actionTypeStringAction type of the event (e.g., "START").
timeStampIntegerTimestamp of the event in milliseconds since epoch.
attributesObjectContains details about the event attributes.
  • createdAt
IntegerTimestamp when the event was created (milliseconds since epoch).
  • data
ObjectContains specific data related to the event.
-- customerIdentifiersObjectContains identifiers for the customer.
--- customerIdIntegerUnique identifier for the customer.
--- instoreObjectContains in-store customer information.
---- mobileStringMobile number of the customer.
---- emailStringEmail address of the customer.
-- entityInformationObjectContains information about the entity involved in the event.
--- entityTypeStringType of the entity (e.g., "USER").
--- entityIdIntegerUnique identifier for the entity.
-- earningActivityReferenceArray of ObjectsList of references to earning activities.
--- nameStringName of the earning activity (e.g., "TransactionAdd").
--- enteredAtFloatTimestamp of when the activity was entered (in milliseconds).
--- pointsConvertedFloatPoints converted during the activity.
eventDateTimeStringThe exact moment the activity occurred. This field is being replaced by eventDateTimeInMillis.
eventDateTimeInMillisStringThe exact moment the activity occurred in the Unix epoch timestamp.
--- identifiersArray of ObjectsList of identifiers related to the earning activity.
---- keyStringKey identifier (e.g., "billNumber").
---- valueStringThe value corresponding to the key.
---- key (second)StringSecond key identifier (e.g., "EventLogId").
---- value (second)StringThe value corresponds to the second key.
-- loyaltyProgramDetailsObjectContains details about the loyalty program.
--- idIntegerUnique identifier for the loyalty program.
--- nameStringName of the loyalty program (e.g., "Tata 1mg").
--- isDefaultBooleanIndicates if the program is the default program.
--- pointsToCurrencyRatioFloatPoints-to-currency conversion ratio.
--- tiersArray of ObjectsList of tiers in the loyalty program.
---- tierNumberIntegerNumber of the tier (e.g., 1 for Base).
---- tierNameStringName of the tier (e.g., "Base").
loyaltyProgramIdIntegerUnique identifier for the loyalty program.
pointsConvertedFloatTotal points converted in this transaction.
programCurrentPointsFloatCurrent points in the program.
programLifetimePointsFloatTotal points earned in the program lifetime.
pointsConversionSourceStringSource of the points conversion (e.g., "systemTrigger").
pointsConvertedBreakupArrayBreakdown of the converted points (empty in this case).
promotionStartDateStringPromotion start date. This field is being replaced by promotionStartDateInMillis.
promotionStartDateInMillisStringPromotion start date in in the Unix epoch timestamp.
promotionEndDateStringPromotion end date. This field is being replaced by promotionEndDateInMillis.
promotionEndDateInMillisStringPromotion end date in the Unix epoch timestamp.
loyaltyEventIdStringUnique identifier for the loyalty event.
eventNameStringName of the event (e.g., "promisedToCurrentPointsConversion").
refIdStringThis is a combination of org id and loyalty event ID and is used for internal debugging purposes.
apiRequestIdStringUnique identifier for the API request.
orgIdIntegerUnique identifier for the organization.
{
    "eventName": "promisedToCurrentPointsConversion",
    "eventSearchKey": "data.customerIdentifiers.customerId",
    "data":
    {
        "customerIdentifiers":
        {
            "customerId": 381003288
        },
        "earningActivityReference":
        [],
        "pointsConverted": 5.0,
        "eventDateTime": "2025-10-28 17:36:11",
        "eventDateTimeInMillis": 1761653171260,
        "pointsConversionSource": "externalTrigger",
        "eventLogId": 23940639,
        "billId": 2150021233,
        "pointsConvertedBreakup":
        [
            {
                "entityName": "BILL",
                "entityDetails":
                {
                    "id": 2150021233
                },
                "promotionalPointsBreakup":
                [
                    {
                        "points": "3.000",
                        "programId": 1377,
                        "promotionId": 231444,
                        "promotionName": "extra promised points promotion",
                        "promotionDetails":
                        [
                            {
                                "programId": 1377,
                                "promotionId": 231444,
                                "promotionType": "BILL",
                                "promotionName": "extra promised points promotion",
                                "promotionIdentifier": "37f3d975-3bd1-4052-bb2a-d5b3227e54dd",
                                "promotionDescription": "",
                                "promotionStartDate": "2025-10-01 00:00:00.0",
                                "promotionStartDateInMillis": 1759257000000,
                                "promotionEndDate": "2027-04-01 23:59:59.0",
                                "promotionEndDateInMillis": 1806604199000,
                                "pointsOfferType": "GENERIC",
                                "customFields":
                                [],
                                "issueRestrictions":
                                [],
                                "earnRestrictions":
                                [],
                                "redemptionRestrictions":
                                []
                            }
                        ]
                    }
                ],
                "nonPromotionalPointsBreakup":
                [
                    {
                        "points": "2.000",
                        "programId": 1377
                    }
                ]
            }
        ]
    },
    "eventLogId": 23940639,
    "orgId": 50583,
    "refId": "",
    "apiRequestId": "abd572f0c25309ef436333a29be7a2d4",
    "createdAt": 1761653171258,
    "loyaltyEventId": ""
}
{
    "createdAt": 1739859870860,
    "loyaltyEventId": "mBbJnPSQ0XOIwF5",
    "eventName": "promisedToCurrentPointsConversion",
    "eventLogId": 34220447,
    "refId": "50402_mBbJnPSQ0XOIwF5",
    "apiRequestId": "2d726c58-0bd0-4cec-8cc1-e80c5f5325db",
    "orgId": 50402,
    "data": {
        "customerIdentifiers": {
            "customerId": 348201817,
            "instore": {
                "mobile": "672919878345735",
                "cardNumbers": []
            }
        },
        "entityInformation": {
            "entityType": "USER",
            "entityId": 348201817
        },
        "earningActivityReference": [
            {
                "name": "TransactionAdd",
                "enteredAt": 1.739859807E12,
                "pointsConverted": 100.0,
                "identifiers": [
                    {
                        "key": "billNumber",
                        "value": "1739859806"
                    },
                    {
                        "key": "EventLogId",
                        "value": "34220423"
                    }
                ]
            }
        ],
        "loyaltyProgramDetails": {
            "id": 1143,
            "name": "Nirvana DefaultProgram",
            "isDefault": true,
            "pointsToCurrencyRatio": 1.0,
            "tiers": [
                {
                    "tierNumber": 1,
                    "tierName": "Bronze"
                },
                {
                    "tierNumber": 2,
                    "tierName": "Silver"
                },
                {
                    "tierNumber": 3,
                    "tierName": "Gold"
                }
            ]
        },
        "loyaltyProgramId": 1143,
        "pointsConverted": 100.0,
        "pointsConvertedType": "PROMISED_POINTS",
        "programCurrentPoints": 0.0,
        "programLifetimePoints": 0.0,
        "pointsConversionSource": "systemTrigger",
        "pointsConvertedBreakup": []
    }
}
{
    "eventName": "promisedToCurrentPointsConversion",
    "eventSearchKey": "data.customerIdentifiers.customerId",
    "data":
    {
        "customerIdentifiers":
        {
            "customerId": 381003288
        },
        "earningActivityReference":
        [],
        "pointsConverted": 5.0,
        "eventDateTime": "2025-10-28 17:36:11",
        "eventDateTimeInMillis": 1761653171260,
        "pointsConversionSource": "externalTrigger",
        "eventLogId": 23940639,
        "billId": 2150021233,
        "pointsConvertedBreakup":
        [
            {
                "entityName": "BILL",
                "entityDetails":
                {
                    "id": 2150021233
                },
                "promotionalPointsBreakup":
                [
                    {
                        "points": "3.000",
                        "programId": 1377,
                        "promotionId": 231444,
                        "promotionName": "extra promised points promotion",
                        "promotionDetails":
                        [
                            {
                                "programId": 1377,
                                "promotionId": 231444,
                                "promotionType": "BILL",
                                "promotionName": "extra promised points promotion",
                                "promotionIdentifier": "37f3d975-3bd1-4052-bb2a-d5b3227e54dd",
                                "promotionDescription": "",
                                "promotionStartDate": "2025-10-01 00:00:00.0",
                                "promotionStartDateInMillis": 1759257000000,
                                "promotionEndDate": "2027-04-01 23:59:59.0",
                                "promotionEndDateInMillis": 1806604199000,
                                "pointsOfferType": "GENERIC",
                                "customFields":
                                [],
                                "issueRestrictions":
                                [],
                                "earnRestrictions":
                                [],
                                "redemptionRestrictions":
                                []
                            }
                        ]
                    }
                ],
                "nonPromotionalPointsBreakup":
                [
                    {
                        "points": "2.000",
                        "programId": 1377
                    }
                ]
            }
        ]
    },
    "eventLogId": 23940639,
    "orgId": 50583,
    "refId": "",
    "apiRequestId": "abd572f0c25309ef436333a29be7a2d4",
    "createdAt": 1761653171258,
    "loyaltyEventId": ""
}

Points Expired Event (pointsExpired)

Notifies when points earned by a user has expired.

ParameterData TypeDescription
eventNameStringName of the event (e.g., "pointsExpired").
eventIdStringUnique identifier for the event.
eventLogIdIntegerUnique ID that is generated when the event is triggered.
orgIdIntegerUnique identifier for the organization.
refIdStringThis is used for internal debugging purposes.
apiRequestIdStringUnique identifier for the API request.
eventSearchKeyString

The primary identifier used to search or filter the event.
Supported fields:

customerIdentifiers.customerId – Capillary's internal unique customer ID
customerIdentifiers.firstName – First name of the customer
customerIdentifiers.lastName – Last name of the customer
customerIdentifiers.instore.mobile – Mobile number of the customer
customerIdentifiers.instore.email – Email address of the customer
customerIdentifiers.instore.externalId – External system identifier for the customer
customerIdentifiers.instore.cardnumber – Loyalty card number of the customer
customerIdentifiers.instore.cardexternalid – External identifier for the customer's loyalty card
customerIdentifiers.ecommerce.accounts[].identifiers – Identifiers from linked e-commerce platform accounts
customerIdentifiers.facebook.accounts[].identifiers – Identifiers from linked Facebook accounts
customerIdentifiers.wechat.accounts[].identifiers – Identifiers from linked WeChat accounts
customerIdentifiers.web_engage.accounts[].identifiers – Identifiers from linked WebEngage accounts
customerIdentifiers.line.accounts[].identifiers – Identifiers from linked LINE accounts
customerIdentifiers.martjack.accounts[].identifiers – Identifiers from linked Martjack accounts

createdAtIntegerTimestamp when the event was created.
dataObjectContains specific data related to the event.
-- entityInformationObjectContains information about the entity involved in the event.
--- entityTypeStringType of the entity (e.g., "USER", USERGROUP2).
--- entityIdIntegerUnique identifier for the entity.
-- loyaltyProgramDetailsObjectContains details about the loyalty program.
--- idIntegerUnique identifier for the loyalty program.
--- nameStringName of the loyalty program (e.g., "DocDemoDefaultProgram").
--- isDefaultBooleanIndicates if the program is the default program.
--- pointsToCurrencyRatioFloatPoints-to-currency conversion ratio.
--- tiersArray of ObjectsList of tiers in the loyalty program.
---- tierNumberIntegerNumber of the tier (e.g., 1 for Bronze).
---- tierNameStringName of the tier (e.g., "Bronze").
-- customerIdentifiersObjectContains identifiers for the customer.
--- customerIdIntegerUnique identifier for the customer.
--- instoreObjectContains in-store customer information.
---- mobileStringMobile number of the customer.
---- emailStringEmail address of the customer.
---- externalIdStringExternal identifier for the customer.
-- triggeringActivityObjectContains information about the activity that triggered the event (empty in this case).
-- loyaltyProgramIdIntegerUnique identifier for the loyalty program.
-- pointsExpiredIntegerTotal points that have expired.
{
  "createdAt": 1772715857571,
  "data": {
    "entityInformation": {
      "entityType": "USERGROUP2",
      "entityId": 3952525
    },
    "loyaltyProgramDetails": {
      "id": 973,
      "name": "DocDemoDefaultProgram",
      "isDefault": true,
      "pointsToCurrencyRatio": 1,
      "tiers": [
        {
          "tierNumber": 1,
          "tierName": "Bronze"
        },
        {
          "tierNumber": 2,
          "tierName": "Silver"
        },
        {
          "tierNumber": 3,
          "tierName": "Gold"
        },
        {
          "tierNumber": 4,
          "tierName": "Sapphire"
        },
        {
          "tierNumber": 5,
          "tierName": "Ruby"
        },
        {
          "tierNumber": 6,
          "tierName": "Emerald"
        },
        {
          "tierNumber": 7,
          "tierName": "Amethyst"
        },
        {
          "tierNumber": 8,
          "tierName": "Diamond"
        }
      ]
    },
    "loyaltyProgramId": 973,
    "pointsExpired": 5999
  },
  "eventName": "pointsExpired",
  "eventSearchKey": "data.customerIdentifiers.customerId",
  "eventLogId": 662389307,
  "refId": "100737_STRINGstring",
  "apiRequestId": "STRINGstring-o100737-p973-pc2143-b1",
  "orgId": 100737,
  "eventId": "8bcc7b68-f7b7-4826-8438-df24055a2c1e"
}
{
  "eventName": "pointsExpired",
  "eventLogId": 7946,
  "data": {
    "customerIdentifiers": {
      "loyaltyType": "DTIEPILH",
      "ecommerce": {
        "accounts": [
          {
            "accountId": "CIFE",
            "identifiers": [
              {
                "identifierType": "IBGNDTEBV",
                "identifierValue": "GGZ"
              }
            ]
          }
        ]
      },
      "lastName": "VUSTUNDPUL",
      "facebook": {
        "accounts": [
          {
            "accountId": "SNJ",
            "identifiers": [
              {
                "identifierType": "LFGSAKGZNF",
                "identifierValue": "UZEIBF"
              }
            ]
          }
        ]
      },
      "wechat": {
        "accounts": [
          {
            "accountId": "VRBRK",
            "identifiers": [
              {
                "identifierType": "PPAUKPGX",
                "identifierValue": "TULYVVBHD"
              }
            ]
          }
        ]
      },
      "tmall": {
        "accounts": [
          {
            "accountId": "XTXIYTGHWV",
            "identifiers": [
              {
                "identifierType": "XFV",
                "identifierValue": "SRLQNNOUG"
              }
            ]
          }
        ]
      },
      "toabao": {
        "accounts": [
          {
            "accountId": "RSRRXFAMMD",
            "identifiers": [
              {
                "identifierType": "KIJKIUFNC",
                "identifierValue": "GQOUOVFO"
              }
            ]
          }
        ]
      },
      "web_engage": {
        "accounts": [
          {
            "accountId": "KNSKPJI",
            "identifiers": [
              {
                "identifierType": "RQVK",
                "identifierValue": "OTIPASR"
              }
            ]
          }
        ]
      },
      "line": {
        "accounts": [
          {
            "accountId": "LMY",
            "identifiers": [
              {
                "identifierType": "CUFCJLGK",
                "identifierValue": "RWHHSLJXXQ"
              }
            ]
          }
        ]
      },
      "martjack": {
        "accounts": [
          {
            "accountId": "BNPLMCBDQ",
            "identifiers": [
              {
                "identifierType": "ILYH",
                "identifierValue": "CAGCPQOIG"
              }
            ]
          }
        ]
      },
      "customerId": 5721,
      "jd": {
        "accounts": [
          {
            "accountId": "OGVALJE",
            "identifiers": [
              {
                "identifierType": "OKKQRF",
                "identifierValue": "XDNQDK"
              }
            ]
          }
        ]
      },
      "website": {
        "accounts": [
          {
            "accountId": "QSYWYWRZU",
            "identifiers": [
              {
                "identifierType": "PRELCNLLAD",
                "identifierValue": "NEYDTGIKI"
              }
            ]
          }
        ]
      },
      "firstName": "CMMZEI",
      "instore": {
        "id": 5891,
        "mobile": "SQADENDU",
        "email": "LMENXT",
        "externalId": "BGRYYFQL",
        "cardnumber": "CDD",
        "cardexternalid": "GSE",
        "cardNumbers": [
          "LUXXSMPK"
        ]
      }
    },
    "entityInformation": {
      "entityType": "CWKMUFQMY",
      "entityId": 7313
    },
    "triggeringActivity": {
      "name": "OOMEKO",
      "identifiers": [
        {
          "key": "DGHJ",
          "value": "JZJPJCUX"
        }
      ],
      "enteredBy": {
        "id": 3393,
        "till": {
          "code": "XKIXOPCK",
          "name": "PCTJYPOP"
        },
        "store": {
          "code": "LUUEEMKMU",
          "name": "GLZSTC",
          "externalId": "IGGJDJNHY",
          "externalId1": "ISPRVLHEU",
          "externalId2": "YAUAFCESJ"
        }
      },
      "entityInformation": {
        "entityType": "DRO",
        "entityId": 2743
      },
      "additionalAttributes": [
        {
          "key": "LVFXBCMQN",
          "value": "AFYPEEY"
        }
      ]
    },
    "loyaltyProgramDetails": {
      "id": 7147,
      "name": "AHLASJRUL",
      "isDefault": true,
      "pointsToCurrencyRatio": 1025.1606919759615,
      "tiers": [
        {
          "tierNumber": 1235,
          "tierName": "YQBGVN"
        }
      ]
    },
    "loyaltyProgramId": 9531,
    "pointsExpired": 2548.9659923656495
  },
  "refId": "ZLMPPZ",
  "loyaltyEventId": "XLIGMEFJBQ",
  "apiRequestId": "JAAFFAXO",
  "eventId": "PASU",
  "createdAt": 5188,
  "traceAttributes": {
    "ZKZKTCSQ": "COP",
    "GZTI": "RLOINOMLP",
    "JISLHQO": "XZSXZVCRQ",
    "ETCVUUIJT": "TMVQXAQCRO"
  },
  "orgId": 8942
}

Points Expired Reminder Event (pointsExpiryReminder)

Notifies when a user's points are about to expire.

FieldData TypeDescription
eventNameStringName of the event (e.g., "pointsExpiryReminder").
eventIdStringUnique identifier for the event.
orgIdIntegerUnique identifier for the organization.
refIdStringThis is used for internal debugging purposes
apiRequestIdStringUnique identifier for the API request.
createdAtIntegerTimestamp when the event was created (milliseconds since epoch).
dataObjectContains specific data related to the event.
-- customerIdentifiersObjectContains identifiers for the customer.
--- customerIdIntegerUnique identifier for the customer.
-- entityInformationObjectContains information about the entity involved in the event.
--- entityTypeStringType of the entity (e.g., "USER").
--- entityIdIntegerUnique identifier for the entity.
-- loyaltyProgramDetailsObjectContains details about the loyalty program.
--- idIntegerUnique identifier for the loyalty program.
--- nameStringName of the loyalty program (e.g., "DefaultProgram").
--- isDefaultBooleanIndicates if the program is the default program.
--- pointsToCurrencyRatioFloatPoints-to-currency conversion ratio.
--- tiersArray of ObjectsList of tiers in the loyalty program.
---- tierNumberIntegerNumber of the tier (e.g., 1 for "A").
---- tierNameStringName of the tier (e.g., "A").
loyaltyProgramIdIntegerUnique identifier for the loyalty program.
pointsScheduledForExpiryIntegerTotal points scheduled for expiry.
scheduledExpiryDateStringDate when the points are scheduled to expire (formatted as YYYY-MM-DD). This parameter is being replaced by scheduledExpiryDateInMillis.
scheduledExpiryDateInMillisStringDate when the points are scheduled to expire in the Unix epoch timestamp.
loyaltyEventIdNullUnique identifier for the loyalty event (null if not applicable).
{
    "eventName": "pointsExpiryReminder",
    "eventSearchKey": "data.customerIdentifiers.customerId",
    "data":
    {
        "customerIdentifiers":
        {
            "customerId": 438624719
        },
        "entityInformation":
        {
            "entityType": "USER",
            "entityId": 438624719
        },
        "loyaltyProgramDetails":
        {
            "id": 1377,
            "name": "Krishna's MallDefaultProgram",
            "isDefault": true,
            "pointsToCurrencyRatio": 1.0,
            "tiers":
            [
                {
                    "tierNumber": 1,
                    "tierName": "Silver"
                },
                {
                    "tierNumber": 2,
                    "tierName": "Gold"
                },
                {
                    "tierNumber": 3,
                    "tierName": "Diamond"
                }
            ]
        },
        "loyaltyProgramId": 1377,
        "pointsScheduledForExpiry": 7.0,
        "scheduledExpiryDate": "2025-11-05",
        "scheduledExpiryDateInMillis": 1762367399000
    },
    "orgId": 50583,
    "refId": "50583_abcd",
    "apiRequestId": "a150",
    "createdAt": 1762335776925
}
{
  "eventName": "pointsExpiryReminder",
  "eventSearchKey": "data.customerIdentifiers.customerId",
  "eventLogId": 822,
  "data": {
    "customerIdentifiers": {
      "loyaltyType": "FVWITPM",
      "ecommerce": {
        "accounts": [
          {
            "accountId": "YGYUW",
            "identifiers": [
              {
                "identifierType": "UDHSD",
                "identifierValue": "WADYK"
              }
            ]
          }
        ]
      },
      "lastName": "GDXYS",
      "facebook": {
        "accounts": [
          {
            "accountId": "YIWM",
            "identifiers": [
              {
                "identifierType": "DICT",
                "identifierValue": "ULZSEKINSQ"
              }
            ]
          }
        ]
      },
      "wechat": {
        "accounts": [
          {
            "accountId": "OHSJCMS",
            "identifiers": [
              {
                "identifierType": "XBURGQ",
                "identifierValue": "JCJOAP"
              }
            ]
          }
        ]
      },
      "tmall": {
        "accounts": [
          {
            "accountId": "FDRXZ",
            "identifiers": [
              {
                "identifierType": "PRGRKEZMOF",
                "identifierValue": "TST"
              }
            ]
          }
        ]
      },
      "toabao": {
        "accounts": [
          {
            "accountId": "OHDZCX",
            "identifiers": [
              {
                "identifierType": "TUV",
                "identifierValue": "HLOZAWG"
              }
            ]
          }
        ]
      },
      "web_engage": {
        "accounts": [
          {
            "accountId": "CNF",
            "identifiers": [
              {
                "identifierType": "ILRCTCI",
                "identifierValue": "GNVOO"
              }
            ]
          }
        ]
      },
      "line": {
        "accounts": [
          {
            "accountId": "GUSMXDC",
            "identifiers": [
              {
                "identifierType": "JZTWCLOYM",
                "identifierValue": "EHZOTQTY"
              }
            ]
          }
        ]
      },
      "martjack": {
        "accounts": [
          {
            "accountId": "MQQLC",
            "identifiers": [
              {
                "identifierType": "JEAYKZHSAF",
                "identifierValue": "FUHN"
              }
            ]
          }
        ]
      },
      "customerId": 538,
      "jd": {
        "accounts": [
          {
            "accountId": "RVHLRYRXO",
            "identifiers": [
              {
                "identifierType": "HSSVVQUOR",
                "identifierValue": "TVAJFGIG"
              }
            ]
          }
        ]
      },
      "website": {
        "accounts": [
          {
            "accountId": "QXWXNGSD",
            "identifiers": [
              {
                "identifierType": "FISHD",
                "identifierValue": "JAAMOTL"
              }
            ]
          }
        ]
      },
      "firstName": "HSC",
      "instore": {
        "id": 6880,
        "mobile": "MNXO",
        "email": "RDJ",
        "externalId": "PFPYVNL",
        "cardnumber": "RWIYCT",
        "cardexternalid": "OUFAVGCZB",
        "cardNumbers": [
          "PHTDTBZ"
        ]
      }
    },
    "entityInformation": {
      "entityType": "YVMFPBIG",
      "entityId": 1455
    },
    "triggeringActivity": {
      "name": "GFRW",
      "identifiers": [
        {
          "key": "LKIEBRZFNR",
          "value": "TXV"
        }
      ],
      "enteredBy": {
        "id": 1316,
        "till": {
          "code": "JQYI",
          "name": "PIGCKR"
        },
        "store": {
          "code": "AMIEMKBYV",
          "name": "PMPPAFRUX",
          "externalId": "VOBKGCOXEC",
          "externalId1": "BQIWXO",
          "externalId2": "TYOLRLRJZT"
        }
      },
      "entityInformation": {
        "entityType": "INC",
        "entityId": 1609
      },
      "additionalAttributes": [
        {
          "key": "YNGNKISXM",
          "value": "MQGNGF"
        }
      ]
    },
    "loyaltyProgramDetails": {
      "id": 6857,
      "name": "YNVKPX",
      "isDefault": false,
      "pointsToCurrencyRatio": 2770.27436769178,
      "tiers": [
        {
          "tierNumber": 9831,
          "tierName": "FQFTNEU"
        }
      ]
    },
    "loyaltyProgramId": 134,
    "pointsScheduledForExpiry": 8860.802915744473,
    "scheduledExpiryDate": "BION",
    "scheduledExpiryDateInMillis": 1762991999000
  },
  "refId": "URA",
  "loyaltyEventId": "ZMPZZTWH",
  "apiRequestId": "PBXOASDJJH",
  "eventId": "ATFSUMDGE",
  "createdAt": 505,
  "traceAttributes": {
    "MBKF": "BSVJEHVWQ",
    "PCMSL": "DPBH",
    "YCDTATGOS": "VDHNUC",
    "WSLYX": "ANTKGZTQ",
    "RVNCM": "PFS"
  },
  "orgId": 9687
}

Points Transferred Initiated Event (pointsTransferredInitiated)

Notifies when a points transfer for a user is initiated.

ParameterData TypeDescription
eventIdStringUnique identifier for the event.
eventLogIdIntegerUnique ID that is generated when the event is triggered.
eventTypeStringType of the event (e.g., "pointsTransferredInitiated").
consumerGroupIdIntegerIdentifier for the consumer group (null if not applicable).
actionTypeStringAction type for the event (e.g., "START").
timeStampIntegerTimestamp when the event occurred (milliseconds since epoch).
attributesObjectContains specific attributes related to the event.
-- createdAtIntegerTimestamp when the attributes were created (milliseconds since epoch).
-- dataObjectContains specific data related to the event.
--- customerIdentifiersObjectContains identifiers for the customer initiating the transfer.
---- customerIdIntegerUnique identifier for the customer.
---- instoreObjectContains in-store customer information.
----- mobileStringMobile number of the customer.
----- emailStringEmail address of the customer.
--- entityInformationObjectContains information about the entity initiating the transfer.
---- entityTypeStringType of the entity (e.g., "USER").
---- entityIdIntegerUnique identifier for the entity.
--- loyaltyProgramDetailsObjectContains details about the loyalty program.
---- idIntegerUnique identifier for the loyalty program.
---- nameStringName of the loyalty program (e.g., "newshard_orgDefaultProgram").
---- isDefaultBooleanIndicates if the program is the default program.
---- pointsToCurrencyRatioFloatPoints-to-currency conversion ratio.
---- tiersArray of ObjectsList of tiers in the loyalty program.
----- tierNumberIntegerNumber of the tier (e.g., 1 for "Silver").
----- tierNameStringName of the tier (e.g., "Silver").
loyaltyProgramIdIntegerUnique identifier for the loyalty program.
totalPointsTransferredFloatTotal points that were transferred.
--- transferReceivingCustomerIdentifiersObjectContains identifiers for the customer receiving the transfer.
---- customerIdIntegerUnique identifier for the receiving customer.
---- instoreObjectContains in-store information for the receiving customer.
----- mobileStringMobile number of the receiving customer.
----- emailStringEmail address of the receiving customer.
--- transferReceivingEntityInformationObjectContains information about the entity receiving the points.
---- entityTypeStringType of the entity (e.g., "USER").
---- entityIdIntegerUnique identifier for the receiving entity.
--- redemptionFromEarningProgramsArray of ObjectsList of redemption details from earning programs.
---- programIdIntegerUnique identifier for the earning program.
---- pointsRedeemedFloatTotal points redeemed from the program.
---- programCurrentPointsFloatCurrent points available in the program.
loyaltyEventIdStringUnique identifier for the loyalty event.
eventNameStringName of the event (e.g., "pointsTransferredInitiated").
refIdStringThis is a combination of org id and loyalty event ID and is used for internal debugging purposes.
apiRequestIdStringUnique identifier for the API request.
orgIdIntegerUnique identifier for the organization
{
  "eventId": "3c9d293a-f9bd-4a49-a54a-63d4af500b46",
  "eventLogId": 34805034,
  "eventType": "pointsTransferredInitiated",
  "consumerGroupId": null,
  "actionType": "START",
  "timeStamp": 1683873247544,
  "attributes": {
    "createdAt": 1683873247465,
    "data": {
      "customerIdentifiers": {
        "customerId": 545513704,
        "instore": {
          "mobile": " 917136866183",
          "email": "[email protected]"
        }
      },
      "entityInformation": {
        "entityType": "USER",
        "entityId": 545513704
      },
      "loyaltyProgramDetails": {
        "id": 784,
        "name": "newshard_orgDefaultProgram",
        "isDefault": true,
        "pointsToCurrencyRatio": 1.0,
        "tiers": [
          {
            "tierNumber": 1,
            "tierName": "Silver"
          },
          {
            "tierNumber": 2,
            "tierName": "Gold"
          },
          {
            "tierNumber": 3,
            "tierName": "Platinum"
          }
        ]
      },
      "loyaltyProgramId": 784,
      "totalPointsTransferred": 10.0,
      "transferReceivingCustomerIdentifiers": {
        "customerId": 545513705,
        "instore": {
          "mobile": "9189000 03219",
          "email": "[email protected]"
        }
      },
      "transferReceivingEntityInformation": {
        "entityType": "USER",
        "entityId": 545513705
      },
      "redemptionFromEarningPrograms": [
        {
          " programId": 784,
          "pointsRedeemed": 10.0,
          "programCurrentPoints": 90.0
        }
      ]
    },
    "loyaltyEventId": "HNoDBilpg9",
    "eventName": "pointsTransferredInitiated",
    "refId": "1138_HNoDBilpg9",
    "apiRe questId": "36f63b513c9f787526903e840ea4d04f",
    "orgId": 1138
  }
}
{
  "eventName": "pointsTransferredInitiated",
  "eventLogId": 9747,
  "data": {
    "redemptionFromEarningPrograms": [
      {
        "programId": 2719,
        "pointsRedeemed": 3868.44784193206,
        "programCurrentPoints": 6602.318902744394
      }
    ],
    "loyaltyProgramDetails": {
      "id": 8058,
      "name": "HCJV",
      "isDefault": true,
      "pointsToCurrencyRatio": 5694.723123028708,
      "tiers": [
        {
          "tierNumber": 3434,
          "tierName": "NBYJZKO"
        }
      ]
    },
    "entityInformation": {
      "entityType": "CMQ",
      "entityId": 2010
    },
    "customerIdentifiers": {
      "loyaltyType": "YLNB",
      "ecommerce": {
        "accounts": [
          {
            "accountId": "YDHA",
            "identifiers": [
              {
                "identifierType": "VYOWKAOV",
                "identifierValue": "NMRIHKCYNI"
              }
            ]
          }
        ]
      },
      "lastName": "NHVFMXIZ",
      "facebook": {
        "accounts": [
          {
            "accountId": "ZJJIWCYDH",
            "identifiers": [
              {
                "identifierType": "BKNFX",
                "identifierValue": "IGVQF"
              }
            ]
          }
        ]
      },
      "wechat": {
        "accounts": [
          {
            "accountId": "WEFLMA",
            "identifiers": [
              {
                "identifierType": "RGKETFSU",
                "identifierValue": "SVMSKRPRCZ"
              }
            ]
          }
        ]
      },
      "tmall": {
        "accounts": [
          {
            "accountId": "UBAEXLNGRS",
            "identifiers": [
              {
                "identifierType": "GRPYGJGKSS",
                "identifierValue": "LMCOEQH"
              }
            ]
          }
        ]
      },
      "toabao": {
        "accounts": [
          {
            "accountId": "RYKLQYBG",
            "identifiers": [
              {
                "identifierType": "MVFJMNPZIZ",
                "identifierValue": "LGUGLAG"
              }
            ]
          }
        ]
      },
      "web_engage": {
        "accounts": [
          {
            "accountId": "VFRQOBRCLN",
            "identifiers": [
              {
                "identifierType": "NDLQTMIEF",
                "identifierValue": "CFUUDUL"
              }
            ]
          }
        ]
      },
      "line": {
        "accounts": [
          {
            "accountId": "ENNXGB",
            "identifiers": [
              {
                "identifierType": "NMWUODI",
                "identifierValue": "GKKU"
              }
            ]
          }
        ]
      },
      "martjack": {
        "accounts": [
          {
            "accountId": "AKAWXAAX",
            "identifiers": [
              {
                "identifierType": "ZBJ",
                "identifierValue": "DVK"
              }
            ]
          }
        ]
      },
      "customerId": 9708,
      "jd": {
        "accounts": [
          {
            "accountId": "AIUKUG",
            "identifiers": [
              {
                "identifierType": "DZNWFQLC",
                "identifierValue": "LUKBGE"
              }
            ]
          }
        ]
      },
      "website": {
        "accounts": [
          {
            "accountId": "VABEBSLM",
            "identifiers": [
              {
                "identifierType": "HSKK",
                "identifierValue": "ZYB"
              }
            ]
          }
        ]
      },
      "firstName": "CTBEFPBTT",
      "instore": {
        "id": 6027,
        "mobile": "LGBEUX",
        "email": "SZXDHPF",
        "externalId": "DFI",
        "cardnumber": "JTPRD",
        "cardexternalid": "EOVMDBQ",
        "cardNumbers": [
          "OIIZMEW"
        ]
      }
    },
    "transferReceivingEntityInformation": {
      "entityType": "PPUISJUL",
      "entityId": 8641
    },
    "transferReceivingCustomerIdentifiers": {
      "loyaltyType": "TRSSWFDNYT",
      "ecommerce": {
        "accounts": [
          {
            "accountId": "XSEZHQHK",
            "identifiers": [
              {
                "identifierType": "BISXLERY",
                "identifierValue": "HKXF"
              }
            ]
          }
        ]
      },
      "lastName": "HVWKPAMJO",
      "facebook": {
        "accounts": [
          {
            "accountId": "KAUGLXTJK",
            "identifiers": [
              {
                "identifierType": "KDQ",
                "identifierValue": "NACELLATT"
              }
            ]
          }
        ]
      },
      "wechat": {
        "accounts": [
          {
            "accountId": "YIPEHCCVNW",
            "identifiers": [
              {
                "identifierType": "YDXEORJ",
                "identifierValue": "UASZ"
              }
            ]
          }
        ]
      },
      "tmall": {
        "accounts": [
          {
            "accountId": "QZXZCAPM",
            "identifiers": [
              {
                "identifierType": "QFV",
                "identifierValue": "MIS"
              }
            ]
          }
        ]
      },
      "toabao": {
        "accounts": [
          {
            "accountId": "ZCJSOOT",
            "identifiers": [
              {
                "identifierType": "LAPCZSLGC",
                "identifierValue": "AZOVBRVASZ"
              }
            ]
          }
        ]
      },
      "web_engage": {
        "accounts": [
          {
            "accountId": "BQRPMYTO",
            "identifiers": [
              {
                "identifierType": "WKKDGXREA",
                "identifierValue": "HRBMRRWII"
              }
            ]
          }
        ]
      },
      "line": {
        "accounts": [
          {
            "accountId": "CNWH",
            "identifiers": [
              {
                "identifierType": "APBRBSOTI",
                "identifierValue": "COHYJ"
              }
            ]
          }
        ]
      },
      "martjack": {
        "accounts": [
          {
            "accountId": "XWQFIJM",
            "identifiers": [
              {
                "identifierType": "ISXKZRH",
                "identifierValue": "UESFVQLKP"
              }
            ]
          }
        ]
      },
      "customerId": 1451,
      "jd": {
        "accounts": [
          {
            "accountId": "ZHCNXPEMN",
            "identifiers": [
              {
                "identifierType": "IUYGEVA",
                "identifierValue": "LFT"
              }
            ]
          }
        ]
      },
      "website": {
        "accounts": [
          {
            "accountId": "BNJNYWV",
            "identifiers": [
              {
                "identifierType": "FSTKTE",
                "identifierValue": "BRFABNFNM"
              }
            ]
          }
        ]
      },
      "firstName": "RACSY",
      "instore": {
        "id": 8007,
        "mobile": "MICLCFK",
        "email": "CNTVNUC",
        "externalId": "ONYCNKJY",
        "cardnumber": "CGUOZOBAA",
        "cardexternalid": "UOYWC",
        "cardNumbers": [
          "XCNGMFZMZJ"
        ]
      }
    },
    "triggeringActivity": {
      "name": "YOJYBMF",
      "identifiers": [
        {
          "key": "GZVZXJJX",
          "value": "WEYLKA"
        }
      ],
      "enteredBy": {
        "id": 9759,
        "till": {
          "code": "JXRRNUZ",
          "name": "SEODFHP"
        },
        "store": {
          "code": "JMDJXFPY",
          "name": "GMAYHBMGXL",
          "externalId": "QCAOB",
          "externalId1": "MAXIRCP",
          "externalId2": "JBCKS"
        }
      },
      "entityInformation": {
        "entityType": "PAKTHDTZA",
        "entityId": 4994
      },
      "additionalAttributes": [
        {
          "key": "HGBUQM",
          "value": "CCBJTD"
        }
      ]
    },
    "loyaltyProgramId": 3756,
    "totalPointsTransferred": 1006.6281753251999
  },
  "refId": "PKBBMDLSJK",
  "loyaltyEventId": "BAJ",
  "apiRequestId": "QMVSILG",
  "eventId": "ANGW",
  "createdAt": 1218,
  "traceAttributes": {
    "MCZJ": "RUKB",
    "VNHOTSWL": "EQMKZGN"
  },
  "orgId": 3066
}

Points Transferred Received (pointsTransferredReceived)

Notifies when a points transfer request of a user is received. Points transfer allows users to transfer their loyalty points to other users or user groups.

ParameterData TypeDescription
eventIdStringUnique identifier for the event.
eventLogIdIntegerUnique ID that is generated when the event is triggered.
eventTypeStringType of the event (e.g., "pointsTransferredReceived").
consumerGroupIdNullIdentifier for the consumer group (null if not applicable).
actionTypeStringAction type for the event (e.g., "START").
timeStampIntegerTimestamp when the event occurred (milliseconds since epoch).
attributesObjectContains specific attributes related to the event.
-- createdAtIntegerTimestamp when the attributes were created (milliseconds since epoch).
-- dataObjectContains specific data related to the event.
--- customerIdentifiersObjectContains identifiers for the customer receiving the points.
---- customerIdIntegerUnique identifier for the customer.
---- instoreObjectContains in-store customer information.
----- mobileStringMobile number of the customer.
----- emailStringEmail address of the customer.
--- entityInformationObjectContains information about the entity receiving the points.
---- entityTypeStringType of the entity (e.g., "USER").
---- entityIdIntegerUnique identifier for the entity.
--- loyaltyProgramDetailsObjectContains details about the loyalty program.
---- idIntegerUnique identifier for the loyalty program.
---- nameStringName of the loyalty program (e.g., "newshard_orgDefaultProgram").
---- isDefaultBooleanIndicates if the program is the default program.
---- pointsToCurrencyRatioFloatPoints-to-currency conversion ratio.
---- tiersArray of ObjectsList of tiers in the loyalty program.
----- tierNumberIntegerNumber of the tier (e.g., 1 for "Silver").
----- tierNameStringName of the tier (e.g., "Silver").
loyaltyProgramIdIntegerUnique identifier for the loyalty program.
totalPointsTransferredFloatTotal points that were transferred.
--- transferInitiatingCustomerIdentifiersObjectContains identifiers for the customer initiating the transfer.
---- customerIdIntegerUnique identifier for the initiating customer.
---- instoreObjectContains in-store information for the initiating customer.
----- mobileStringMobile number of the initiating customer.
----- emailStringEmail address of the initiating customer.
--- transferInitiatingEntityInformationObjectContains information about the entity initiating the transfer.
---- entityTypeStringType of the entity (e.g., "USER").
---- entityIdIntegerUnique identifier for the initiating entity.
loyaltyEventIdStringUnique identifier for the loyalty event.
eventNameStringName of the event (e.g., "pointsTransferredReceived").
refIdStringThis is a combination of org id and loyalty event ID and is used for internal debugging purposes.
apiRequestIdStringUnique identifier for the API request.
orgIdIntegerUnique identifier for the organization.
{
  "eventId": "bb12e156-edfe-4a2d-9831-b1224ebb3d77",
  "eventLogId": 34805034,
  "eventType": "pointsTransferredReceived",
  "consumerGroupId": null,
  "actionType": "START",
  "timeStamp": 1683873247673,
  "attributes": {
    "createdAt": 1683873247470,
    "data": {
      "customerIdentifiers": {
        "customerId": 545513705,
        "instore": {
          "mobile": "91 8900003219",
          "email": "[email protected]"
        }
      },
      "entityInformation": {
        "entityType": "USER",
        "entityId": 545513705
      },
      "loyaltyProgramDetails": {
        "id": 784,
        "name": "n ewshard_orgDefaultProgram",
        "isDefault": true,
        "pointsToCurrencyRatio": 1.0,
        "tiers": [
          {
            "tierNumber": 1,
            "tierName": "Silver"
          },
          {
            "tierNumber": 2,
            "tierName": "Gold"
          },
          {
            "tierNumber": 3,
            "tierName": "Platinum"
          }
        ]
      },
      "loyaltyProgramId": 784,
      "totalPointsTransferred": 10.0,
      "transferInitiatingCustomerIdentifiers": {
        "customerId": 545513704,
        "instore": {
          "mobile": "91713686 6183",
          "email": "[email protected]"
        }
      },
      "transferInitiatingEntityInformation": {
        "entityType": "USER",
        "entityId": 545513704
      }
    },
    "loyaltyEventId": "HNoDBilpg9",
    "e ventName": "pointsTransferredReceived",
    "refId": "1138_HNoDBilpg9",
    "apiRequestId": "36f63b513c9f787526903e840ea4d04f",
    "orgId": 1138
  }
}
{
  "eventName": "pointsTransferredReceived",
  "eventLogId": 9573,
  "data": {
    "customerIdentifiers": {
      "loyaltyType": "CGPJNSJ",
      "ecommerce": {
        "accounts": [
          {
            "accountId": "MYVPRYONWI",
            "identifiers": [
              {
                "identifierType": "RNMHFTJYL",
                "identifierValue": "XEE"
              }
            ]
          }
        ]
      },
      "lastName": "CJMKYYYIH",
      "facebook": {
        "accounts": [
          {
            "accountId": "LVWFKILU",
            "identifiers": [
              {
                "identifierType": "CTHVS",
                "identifierValue": "NCAR"
              }
            ]
          }
        ]
      },
      "wechat": {
        "accounts": [
          {
            "accountId": "WGIXA",
            "identifiers": [
              {
                "identifierType": "JXFIKA",
                "identifierValue": "CTXVJTUZ"
              }
            ]
          }
        ]
      },
      "tmall": {
        "accounts": [
          {
            "accountId": "YUZBADYIYW",
            "identifiers": [
              {
                "identifierType": "FWVXP",
                "identifierValue": "GKOWP"
              }
            ]
          }
        ]
      },
      "toabao": {
        "accounts": [
          {
            "accountId": "KJOCXKA",
            "identifiers": [
              {
                "identifierType": "KBGJPVSMZ",
                "identifierValue": "DYLI"
              }
            ]
          }
        ]
      },
      "web_engage": {
        "accounts": [
          {
            "accountId": "KXOMQAG",
            "identifiers": [
              {
                "identifierType": "FFJPWUDDDS",
                "identifierValue": "VWVMUEEWXV"
              }
            ]
          }
        ]
      },
      "line": {
        "accounts": [
          {
            "accountId": "IWCPLM",
            "identifiers": [
              {
                "identifierType": "QSOKRRBQI",
                "identifierValue": "TRWPQJPW"
              }
            ]
          }
        ]
      },
      "martjack": {
        "accounts": [
          {
            "accountId": "RYQVWL",
            "identifiers": [
              {
                "identifierType": "PDCWQVLNBU",
                "identifierValue": "KGWJYOCFG"
              }
            ]
          }
        ]
      },
      "customerId": 9701,
      "jd": {
        "accounts": [
          {
            "accountId": "CMADVHF",
            "identifiers": [
              {
                "identifierType": "FGL",
                "identifierValue": "HZJ"
              }
            ]
          }
        ]
      },
      "website": {
        "accounts": [
          {
            "accountId": "LPIVGZJH",
            "identifiers": [
              {
                "identifierType": "LPM",
                "identifierValue": "OJVWMRMF"
              }
            ]
          }
        ]
      },
      "firstName": "SAKONF",
      "instore": {
        "id": 9273,
        "mobile": "QLIPFA",
        "email": "EOOFQW",
        "externalId": "MSESEZDYNQ",
        "cardnumber": "BOYHA",
        "cardexternalid": "ZAM",
        "cardNumbers": [
          "ISX"
        ]
      }
    },
    "entityInformation": {
      "entityType": "RBZEGBM",
      "entityId": 7781
    },
    "triggeringActivity": {
      "name": "TFEHDF",
      "identifiers": [
        {
          "key": "MHTXJYI",
          "value": "CZJN"
        }
      ],
      "enteredBy": {
        "id": 2163,
        "till": {
          "code": "JJLTZFYS",
          "name": "AEJPZR"
        },
        "store": {
          "code": "JWLG",
          "name": "GGXXXKQ",
          "externalId": "JQK",
          "externalId1": "XTFNYGFD",
          "externalId2": "CKXQYDAI"
        }
      },
      "entityInformation": {
        "entityType": "ESBRBGKY",
        "entityId": 3019
      },
      "additionalAttributes": [
        {
          "key": "URIB",
          "value": "ZBYTWXCQ"
        }
      ]
    },
    "loyaltyProgramDetails": {
      "id": 6511,
      "name": "SFT",
      "isDefault": true,
      "pointsToCurrencyRatio": 2052.0129473701454,
      "tiers": [
        {
          "tierNumber": 3746,
          "tierName": "JZULZC"
        }
      ]
    },
    "loyaltyProgramId": 8407,
    "totalPointsTransferred": 6834.392154821297,
    "transferInitiatingCustomerIdentifiers": {
      "loyaltyType": "ANJDWHG",
      "ecommerce": {
        "accounts": [
          {
            "accountId": "CCGMCPWN",
            "identifiers": [
              {
                "identifierType": "XFG",
                "identifierValue": "UJSRHSDR"
              }
            ]
          }
        ]
      },
      "lastName": "ZZGO",
      "facebook": {
        "accounts": [
          {
            "accountId": "QLJPWAPL",
            "identifiers": [
              {
                "identifierType": "NQN",
                "identifierValue": "UZGH"
              }
            ]
          }
        ]
      },
      "wechat": {
        "accounts": [
          {
            "accountId": "GOO",
            "identifiers": [
              {
                "identifierType": "FTKVPWTN",
                "identifierValue": "MGDIWVZUSC"
              }
            ]
          }
        ]
      },
      "tmall": {
        "accounts": [
          {
            "accountId": "GBXU",
            "identifiers": [
              {
                "identifierType": "DEU",
                "identifierValue": "FYKM"
              }
            ]
          }
        ]
      },
      "toabao": {
        "accounts": [
          {
            "accountId": "GWCAYIGC",
            "identifiers": [
              {
                "identifierType": "BCYNAMU",
                "identifierValue": "BJAZYFTIEK"
              }
            ]
          }
        ]
      },
      "web_engage": {
        "accounts": [
          {
            "accountId": "PTY",
            "identifiers": [
              {
                "identifierType": "HUCQOZ",
                "identifierValue": "VVQYYBRNN"
              }
            ]
          }
        ]
      },
      "line": {
        "accounts": [
          {
            "accountId": "NRFD",
            "identifiers": [
              {
                "identifierType": "YXUZCXTC",
                "identifierValue": "KWZI"
              }
            ]
          }
        ]
      },
      "martjack": {
        "accounts": [
          {
            "accountId": "HKTDFT",
            "identifiers": [
              {
                "identifierType": "EFJWFHFKHI",
                "identifierValue": "RRF"
              }
            ]
          }
        ]
      },
      "customerId": 7016,
      "jd": {
        "accounts": [
          {
            "accountId": "FMCBTRAI",
            "identifiers": [
              {
                "identifierType": "ITQYXOY",
                "identifierValue": "UNONTTINKK"
              }
            ]
          }
        ]
      },
      "website": {
        "accounts": [
          {
            "accountId": "JNPCBT",
            "identifiers": [
              {
                "identifierType": "OJGH",
                "identifierValue": "YJFF"
              }
            ]
          }
        ]
      },
      "firstName": "LXQCKSANOA",
      "instore": {
        "id": 2368,
        "mobile": "PRRFICO",
        "email": "TSYVWIQKW",
        "externalId": "BLSUMR",
        "cardnumber": "XYU",
        "cardexternalid": "BCQ",
        "cardNumbers": [
          "KWQXID"
        ]
      }
    },
    "transferInitiatingEntityInformation": {
      "entityType": "IJUR",
      "entityId": 8388
    }
  },
  "refId": "LWASWHIGWF",
  "loyaltyEventId": "AUMVSTVG",
  "apiRequestId": "KELIDIJGWM",
  "eventId": "FGQYIR",
  "createdAt": 3315,
  "traceAttributes": {
    "LAILQ": "CRDIGBYGTL",
    "IGROWYVEI": "YRU",
    "ABCJ": "CAIFGGDSWV",
    "MBVDSCAP": "ZSFTYMACB",
    "RJZSY": "AQLIUKQII"
  },
  "orgId": 1990
}

Redeemed Points Reversed Event (redeemedPointsReversed)

Notifies when redeemed points are reversed. Reversal of redeemed points occurs when a user does not use points they have redeemed for a transaction, or when the transaction for which points were redeemed is returned.

ParameterData TypeDescription
eventIdStringUnique identifier for the event.
eventLogIdIntegerUnique ID that is generated when the event is triggered.
eventTypeStringType of the event (e.g., "redeemedPointsReversed").
consumerGroupIdNullIdentifier for the consumer group (null if not applicable).
actionTypeStringAction type for the event (e.g., "START").
timeStampIntegerTimestamp when the event occurred (milliseconds since epoch).
attributesObjectContains specific attributes related to the event.
-- createdAtIntegerTimestamp when the attributes were created (milliseconds since epoch).
-- dataObjectContains specific data related to the event.
--- customerIdentifiersObjectContains identifiers for the customer.
---- customerIdIntegerUnique identifier for the customer.
---- instoreObjectContains in-store customer information.
----- mobileStringMobile number of the customer.
----- emailStringEmail address of the customer.
--- entityInformationObjectContains information about the entity involved in the event.
---- entityTypeStringType of the entity (e.g., "USER").
---- entityIdIntegerUnique identifier for the entity.
--- triggeringActivityObjectContains details about the activity that triggered the event.
---- nameStringName of the triggering activity (e.g., "PointsRedemptionReversal").
---- identifiersArray of ObjectsList of identifiers associated with the triggering activity.
----- keyStringKey of the identifier (e.g., "redemptionId").
----- valueStringValue of the identifier (e.g., "CgDAgY").
---- enteredByObjectInformation about who entered the activity.
----- idIntegerUnique identifier for the user who entered the activity.
---- additionalAttributesArrayAdditional attributes related to the triggering activity.
--- loyaltyProgramDetailsObjectContains details about the loyalty program.
---- idIntegerUnique identifier for the loyalty program.
---- nameStringName of the loyalty program (e.g., "Abbott ID_ProdDefaultProgram").
---- isDefaultBooleanIndicates if the program is the default program.
---- pointsToCurrencyRatioFloatPoints-to-currency conversion ratio.
---- tiersArray of ObjectsList of tiers in the loyalty program.
----- tierNumberIntegerNumber of the tier (e.g., 1 for "Bronze").
----- tierNameStringName of the tier (e.g., "Bronze").
--- loyaltyProgramIdIntegerUnique identifier for the loyalty program.
--- redeemedPointsReversedFloatTotal points that were reversed.
--- redeemedPointsReversedDetailsObjectContains details about the reversed points.
---- availableFloatNumber of available reversed points.
---- expiredFloatThe number of expired reversed points.
--- redemptionSummaryIdIntegerUnique identifier for the redemption summary.
--- redemptionReversalToEarningProgramsArray of ObjectsList of earning programs affected by the reversal.
---- programIdIntegerUnique identifier for the earning program.
---- redeemedPointsReversedFloatAmount of points reversed for the earning program.
---- redeemedPointsReversedDetailsObjectContains details about the reversed points for the earning program.
----- availableFloatNumber of available reversed points for the earning program.
----- expiredFloatThe number of expired reversed points for the earning program.
---- programCurrentPointsFloatCurrent points in the earning program after the reversal.
-- loyaltyEventIdStringUnique identifier for the loyalty event.
-- eventNameStringName of the event (e.g., "redeemedPointsReversed").
-- refIdStringThis is a combination of org id and API request ID and is used for internal debugging purposes.
-- apiRequestIdStringUnique identifier for the API request.
-- orgIdIntegerUnique identifier for the organization
{
  "eventId": "a5058d77-370f-4544-a420-8337f9d5fbf1",
  "eventLogId": 34805097,
  "eventType": "redeemedPointsReversed",
  "consumerGroupId": null,
  "actionType": "START",
  "timeStamp": 1683871439535,
  "attributes": {
    "createdAt": 1683871439518,
    "data": {
      "customerIdentifiers": {
        "customerId": 6687782,
        "instore": {
          "mobile": "628577693 2889",
          "email": "[email protected]"
        }
      },
      "entityInformation": {
        "entityType": "USER",
        "entityId": 6687782
      },
      "triggeringActivity": {
        "name": "PointsRedemptionReversal",
        "identifiers": [
          {
            "key": "redemptionId",
            "value": "CgDAgY"
          }
        ],
        "enteredBy": {
          "id": 200279007
        },
        "additionalAttributes": [
          
        ]
      },
      "loyaltyProgramDetails": {
        "id": 1095,
        "name": "Abbott ID_ProdDef aultProgram",
        "isDefault": true,
        "pointsToCurrencyRatio": 1.0,
        "tiers": [
          {
            "tierNumber": 1,
            "tierName": "Bronze"
          },
          {
            "tierNumber": 2,
            "tierName": "Silver"
          },
          {
            "tierNumber": 3,
            "tierName ": "Gold"
          },
          {
            "tierNumber": 4,
            "tierName": "Platinum"
          }
        ]
      },
      "loyaltyProgramId": 1095,
      "redeemedPointsReversed": 300.0,
      "redeemedPointsReversedDetails": {
        "available": 300.0,
        "expired": 0.0
      },
      "redemptionSummaryId": 2613711,
      "redemptionReversalToEarningPrograms": [
        {
          "programId": 1095,
          "redeemedPointsReversed": 300.0,
          "redeemedPointsReversedDetails": {
            "available": 300.0,
            "expired": 0.0
          },
          "programCurrentPoints": 2600.0
        }
      ]
    },
    "loyaltyEventId": "a261d029212a09eea3e99a18024d76a9",
    "eventName": "redeemedPointsReversed",
    "refId": "151193_a261d029212a09eea3e99a18024d 76a9",
    "apiRequestId": "a261d029212a09eea3e99a18024d76a9",
    "orgId": 151193
  }
}
{
  "eventName": "redeemedPointsReversed",
  "eventLogId": 8738,
  "data": {
    "redeemedPointsReversed": 1215.679114312002,
    "redeemedPointsReversedDetails": {
      "available": 5481.702680065735,
      "expired": 9405.14764265558
    },
    "loyaltyProgramDetails": {
      "id": 6741,
      "name": "SJANV",
      "isDefault": true,
      "pointsToCurrencyRatio": 1077.2346518327197,
      "tiers": [
        {
          "tierNumber": 7268,
          "tierName": "CVRQBLZBSR"
        }
      ]
    },
    "redemptionReversalToEarningPrograms": [
      {
        "programId": 2606,
        "redeemedPointsReversed": 588.851601661178,
        "redeemedPointsReversedDetails": {
          "available": 5757.111186510915,
          "expired": 2929.1082482847246
        },
        "programCurrentPoints": 3330.8263225608935
      }
    ],
    "entityInformation": {
      "entityType": "NPMYLHH",
      "entityId": 6412
    },
    "customerIdentifiers": {
      "loyaltyType": "AGIGS",
      "ecommerce": {
        "accounts": [
          {
            "accountId": "MOIKBCNNI",
            "identifiers": [
              {
                "identifierType": "ZKOYM",
                "identifierValue": "WQRKY"
              }
            ]
          }
        ]
      },
      "lastName": "KUW",
      "facebook": {
        "accounts": [
          {
            "accountId": "YSZKJGZINK",
            "identifiers": [
              {
                "identifierType": "ZAYKJX",
                "identifierValue": "AUYEMATCZ"
              }
            ]
          }
        ]
      },
      "wechat": {
        "accounts": [
          {
            "accountId": "LSFCALM",
            "identifiers": [
              {
                "identifierType": "EFM",
                "identifierValue": "XTTJJM"
              }
            ]
          }
        ]
      },
      "tmall": {
        "accounts": [
          {
            "accountId": "EAWMPESDD",
            "identifiers": [
              {
                "identifierType": "RQULWLCMLU",
                "identifierValue": "JGEMOWVJEO"
              }
            ]
          }
        ]
      },
      "toabao": {
        "accounts": [
          {
            "accountId": "MWCWV",
            "identifiers": [
              {
                "identifierType": "WQLNKZOUN",
                "identifierValue": "PCUQ"
              }
            ]
          }
        ]
      },
      "web_engage": {
        "accounts": [
          {
            "accountId": "NWXNEBMBNL",
            "identifiers": [
              {
                "identifierType": "VVKBDZAY",
                "identifierValue": "LTPLYMSLQZ"
              }
            ]
          }
        ]
      },
      "line": {
        "accounts": [
          {
            "accountId": "FJNUQQOG",
            "identifiers": [
              {
                "identifierType": "UXHRPKIJX",
                "identifierValue": "FYGXIJCNPA"
              }
            ]
          }
        ]
      },
      "martjack": {
        "accounts": [
          {
            "accountId": "AQBEGBT",
            "identifiers": [
              {
                "identifierType": "FYOIVV",
                "identifierValue": "UEFCFNN"
              }
            ]
          }
        ]
      },
      "customerId": 1842,
      "jd": {
        "accounts": [
          {
            "accountId": "JCD",
            "identifiers": [
              {
                "identifierType": "RRWG",
                "identifierValue": "ETWPUCC"
              }
            ]
          }
        ]
      },
      "website": {
        "accounts": [
          {
            "accountId": "LSZPTZWP",
            "identifiers": [
              {
                "identifierType": "SNTJK",
                "identifierValue": "YHEECH"
              }
            ]
          }
        ]
      },
      "firstName": "VKZRUHTJNT",
      "instore": {
        "id": 1705,
        "mobile": "IORFNFZ",
        "email": "UXWHAEHND",
        "externalId": "YCVAORGSQJ",
        "cardnumber": "KUYRJKNR",
        "cardexternalid": "IMUOIA",
        "cardNumbers": [
          "IUHJ"
        ]
      }
    },
    "redemptionSummaryId": 3706,
    "triggeringActivity": {
      "name": "JWSGHCGRQC",
      "identifiers": [
        {
          "key": "PSVWUZYFC",
          "value": "WVDU"
        }
      ],
      "enteredBy": {
        "id": 8787,
        "till": {
          "code": "QGN",
          "name": "JHSNLRBQY"
        },
        "store": {
          "code": "ULKWKKYGO",
          "name": "TVNVJAOFM",
          "externalId": "VQQWTPF",
          "externalId1": "RQHD",
          "externalId2": "SOMTDCT"
        }
      },
      "entityInformation": {
        "entityType": "VFAVZPLR",
        "entityId": 6968
      },
      "additionalAttributes": [
        {
          "key": "DOW",
          "value": "HBMTRNYBKW"
        }
      ]
    },
    "loyaltyProgramId": 6150
  },
  "refId": "OCUQLRR",
  "loyaltyEventId": "IOITQOIPJP",
  "apiRequestId": "HRUUTOXFC",
  "eventId": "VJJNNCWXY",
  "createdAt": 6037,
  "traceAttributes": {
    "KEKKFLILT": "KIEFZJFMA",
    "TTDRSNND": "DIJCB",
    "PFOWJKXUL": "WKO",
    "EIR": "KFQRZHBVV"
  },
  "orgId": 5166
}

Updated Single Points Expiry (singlePointsExpiryUpdated)

Notifies when the points expiry date is updated under the Single Points Expiry feature. Single Points Expiry is a feature in Capillary's Loyalty+ platform that allows points across all loyalty programs for different events to have a common expiry date.

ParameterData TypeDescription
eventIdStringUnique identifier for the event.
eventTypeStringType of the event (e.g., "singlePointsExpiryUpdated").
consumerGroupIdNullIdentifier for the consumer group (null if not applicable).
actionTypeStringAction type for the event (e.g., "START").
timeStampIntegerTimestamp when the event occurred (milliseconds since epoch).
attributesObjectContains specific attributes related to the event.
-- createdAtIntegerTimestamp when the attributes were created (milliseconds since epoch).
-- dataObjectContains specific data related to the event.
--- customerIdentifiersObjectContains identifiers for the customer.
---- customerIdIntegerUnique identifier for the customer.
--- entityInformationObjectContains information about the entity involved in the event.
---- entityTypeStringType of the entity (e.g., "USER").
---- entityIdIntegerUnique identifier for the entity.
--- updatedPointsExpiryArray of ObjectsList of updated points expiry details.
---- programIdIntegerUnique identifier for the loyalty program.
---- pointsFloatNumber of points associated with the expiry update.
---- pointsTypeStringType of points (e.g., "billRegular", "billPromotions").
---- oldExpiryDateStringThe previous expiry date of the points (in YYYY-MM-DD format). This parameter is being replaced by oldExpiryDateInMillis.
----oldExpiryDateInMillisStringThe previous expiry date of the points in the Unix epoch timestamp.
---- newExpiryDateStringThe new expiry date of the points (in YYYY-MM-DD format). This parameter is being replaced by newExpiryDateInMillis.
----newExpiryDateInMillisStringThe new expiry date of the points in the Unix epoch timestamp.
--- eventNameStringName of the event (e.g., "singlePointsExpiryUpdated").
--- refIdStringThis is a combination of org id and apiRequestId and is used for internal debugging purposes.
--- apiRequestIdStringUnique identifier for the API request.
--- orgIdIntegerUnique identifier for the organization.
{
    "eventName": "singlePointsExpiryUpdated",
    "eventSearchKey": "data.customerIdentifiers.customerId",
    "data":
    {
        "customerIdentifiers":
        {
            "customerId": 438624719
        },
        "entityInformation":
        {
            "entityType": "USER",
            "entityId": 438624719
        },
        "updatedPointsExpiry":
        [
            {
                "programId": 1377,
                "points": 3.0,
                "pointsType": "billRegular",
                "oldExpiryDate": "2025-11-05",
                "oldExpiryDateInMillis": 1762367399000,
                "newExpiryDate": "2026-02-28",
                "newExpiryDateInMillis": 1772303399000
            },
            {
                "programId": 1377,
                "points": 1.0,
                "pointsType": "billRegular",
                "oldExpiryDate": "2025-11-10",
                "oldExpiryDateInMillis": 1762799399000,
                "newExpiryDate": "2026-02-28",
                "newExpiryDateInMillis": 1772303399000
            }
        ]
    },
    "orgId": 50583,
    "refId": "50583_0c5bfe5611c02dfc216ee5da9b72c331",
    "apiRequestId": "0c5bfe5611c02dfc216ee5da9b72c331",
    "createdAt": 1762336182549
}
{
  "eventName": "singlePointsExpiryUpdated",
  "eventSearchKey": "data.customerIdentifiers.customerId",
  "eventLogId": 8586,
  "data": {
    "customerIdentifiers": {
      "loyaltyType": "UYYV",
      "ecommerce": {
        "accounts": [
          {
            "accountId": "WAKBWN",
            "identifiers": [
              {
                "identifierType": "QXZVQDCQZ",
                "identifierValue": "VTQBZVH"
              }
            ]
          }
        ]
      },
      "lastName": "HZCF",
      "facebook": {
        "accounts": [
          {
            "accountId": "UQCXUKRUCZ",
            "identifiers": [
              {
                "identifierType": "JGMY",
                "identifierValue": "KLIVR"
              }
            ]
          }
        ]
      },
      "wechat": {
        "accounts": [
          {
            "accountId": "GESWZMKXJ",
            "identifiers": [
              {
                "identifierType": "DPXPY",
                "identifierValue": "PROFQLEB"
              }
            ]
          }
        ]
      },
      "tmall": {
        "accounts": [
          {
            "accountId": "JRYW",
            "identifiers": [
              {
                "identifierType": "JDTBAX",
                "identifierValue": "OYRGSWBLA"
              }
            ]
          }
        ]
      },
      "toabao": {
        "accounts": [
          {
            "accountId": "XIVL",
            "identifiers": [
              {
                "identifierType": "RRGIV",
                "identifierValue": "LDEIBU"
              }
            ]
          }
        ]
      },
      "web_engage": {
        "accounts": [
          {
            "accountId": "SLYKX",
            "identifiers": [
              {
                "identifierType": "CHPMNBIQR",
                "identifierValue": "CTHNWWJHKF"
              }
            ]
          }
        ]
      },
      "line": {
        "accounts": [
          {
            "accountId": "ORIWUHXPU",
            "identifiers": [
              {
                "identifierType": "TQRMSQSJ",
                "identifierValue": "XMAQMDJYSZ"
              }
            ]
          }
        ]
      },
      "martjack": {
        "accounts": [
          {
            "accountId": "HGCAJX",
            "identifiers": [
              {
                "identifierType": "ULYEDQYZIW",
                "identifierValue": "OUEKGOEQI"
              }
            ]
          }
        ]
      },
      "customerId": 2227,
      "jd": {
        "accounts": [
          {
            "accountId": "GRWTJCG",
            "identifiers": [
              {
                "identifierType": "RYQWU",
                "identifierValue": "GZDU"
              }
            ]
          }
        ]
      },
      "website": {
        "accounts": [
          {
            "accountId": "INH",
            "identifiers": [
              {
                "identifierType": "JJGPLQBYKJ",
                "identifierValue": "TPKKJ"
              }
            ]
          }
        ]
      },
      "firstName": "YDC",
      "instore": {
        "id": 7326,
        "mobile": "NQWZQB",
        "email": "FTBYS",
        "externalId": "RWFFEO",
        "cardnumber": "DICOVGCBB",
        "cardexternalid": "BVIIUOPN",
        "cardNumbers": [
          "MXUJVJTKXC"
        ]
      }
    },
    "entityInformation": {
      "entityType": "TGCNHIIGZK",
      "entityId": 33
    },
    "triggeringActivity": {
      "name": "IBS",
      "identifiers": [
        {
          "key": "ZTTGP",
          "value": "HROSPIPOMJ"
        }
      ],
      "enteredBy": {
        "id": 1794,
        "till": {
          "code": "KBXEHWV",
          "name": "TNSXT"
        },
        "store": {
          "code": "PQDITUPU",
          "name": "XBAC",
          "externalId": "ASTHDBGBF",
          "externalId1": "XDHXPWL",
          "externalId2": "ZBVT"
        }
      },
      "entityInformation": {
        "entityType": "BYDRS",
        "entityId": 7956
      },
      "additionalAttributes": [
        {
          "key": "XKGPNAJBX",
          "value": "DASXG"
        }
      ]
    },
    "updatedPointsExpiry": [
      {
        "programId": 9534,
        "points": 6710.948044859624,
        "pointsType": "VDENL",
        "oldExpiryDate": "YVMOGDXC",
        "oldExpiryDateInMillis": 1767225599000,
        "newExpiryDate": "VQXMR",
        "newExpiryDateInMillis": 1796083199000
      }
    ]
  },
  "refId": "FBFJERJVV",
  "loyaltyEventId": "KQELSJ",
  "apiRequestId": "MUUVX",
  "eventId": "AIJL",
  "createdAt": 1407,
  "traceAttributes": {
    "QBAR": "RGWTPIBLJ",
    "USHIJCVD": "ZEQHLKVXQ"
  },
  "orgId": 8046
}

Issued Points Reversed Event (issuedPointsReversed)

Notifies when points issued for a user has been reversed. For example, a user has returned a purchase and the points issued have been reversed.

ParameterData TypeDescription
eventNameStringName of the event (e.g., "issuedPointsReversed").
eventIdStringUnique identifier for the event.
eventLogIdIntegerUnique ID that is generated when the event is triggered.
dataObjectContains specific data related to the event.
-- customerIdentifiersObjectContains identifiers for the customer.
--- customerIdIntegerUnique identifier for the customer.
--- instoreObjectContains instore identification details of the customer.
---- mobileStringMobile number of the customer.
---- emailStringEmail address of the customer.
-- entityInformationObjectContains information about the entity involved in the event.
--- entityTypeStringType of the entity (e.g., "USER").
--- entityIdIntegerUnique identifier for the entity.
-- triggeringActivityObjectContains details of the activity that triggered this event.
--- nameStringName of the triggering activity (e.g., "ReturnBill").
--- identifiersArray of ObjectsList of identifiers related to the triggering activity.
---- keyStringIdentifier key (e.g., "billId", "billNumber").
---- valueStringValue corresponding to the key.
--- enteredByObjectInformation about who entered the triggering activity.
---- idIntegerUnique identifier for the person who entered the activity.
--- entityInformationObjectInformation about the entity involved in the triggering activity.
---- entityTypeStringType of the entity (e.g., "USER").
---- entityIdIntegerUnique identifier for the entity.
--- additionalAttributesArrayAdditional attributes related to the triggering activity (empty if none).
-- loyaltyProgram DetailsObjectContains details about the loyalty program.
--- idIntegerUnique identifier for the loyalty program.
--- nameStringName of the loyalty program (e.g., "Shell Indonesia_ProdDefaultProgram").
--- isDefaultBooleanIndicates if this is the default program.
--- pointsToCurrencyRatioFloatRatio of points to currency value.
--- tiersArray of ObjectsList of tiers in the loyalty program.
---- tierNumberIntegerThe number of the tier.
---- tierNameStringName of the tier.
-- loyaltyProgramIdIntegerUnique identifier for the loyalty program.
-- programCurrentPointsFloatCurrent points available in the loyalty program.
-- programLifetimePointsFloatTotal lifetime points accumulated in the loyalty program.
-- totalIssuedPointsReversedFloatTotal points issued that have been reversed.
-- regularPointsReversedFloatTotal regular points that have been reversed.
-- promisedPointsReversedFloatTotal promised points that have been reversed.
-- promotionalPointsReversedArrayList of promotional points that have been reversed (empty if none).
-- currentEventPromisedPointsReturnedFloatTotal promised points returned in the current event.
-- currentEventRegularPointsReturnedFloatTotal regular points returned in the current event.
-- currentEventTotalPointsReturnedFloatTotal points returned in the current event.
-- currentEventPromotionPointsReturnedDetailsArrayDetails of promotional points returned in the current event (empty if none).
orgIdIntegerUnique identifier for the organization.
refIdStringThis is a combination of org id and loyalty event ID and is used for internal debugging purposes.
apiRequestIdStringUnique identifier for the API request.
createdAtIntegerTimestamp when the event was created (milliseconds since epoch).
loyaltyEventIdStringUnique identifier for the loyalty event.
{
  "eventName": "issuedPointsReversed",
  "eventId": "a9f1dd54-0477-4a4f-a509-ed5c35cbce7a",
  "eventLogId": 34805034,
  "data": {
    "customerIdentifiers": {
      "customerId": 6767040,
      "instore": {
        "mobile": "6289652442647",
        "email": "[email protected]"
      }
    },
    "entityInformation": {
      "entityType": "USER",
      "entityId": 6767040
    },
    "triggeringActivity": {
      "name": "ReturnBill",
      "identifiers": [
        {
          "key": "billId",
          "value": "65658330"
        },
        {
          "key": "billNumber",
          "value": "2_6594_12743097_6586"
        }
      ],
      "enteredBy": {
        "id": 200291531
      },
      "entityInformation": {
        "entityType": "USER",
        "entityId": 6767040
      },
      "additionalAttributes": [
        
      ]
    },
    "loyaltyProgram Details": {
      "id": 1098,
      "name": "Shell Indonesia_ProdDefaultProgram",
      "isDefault": true,
      "pointsToCurrencyRatio": 1.0,
      "tiers": [
        {
          "tierNumber": 1,
          "tierName": "NONE"
        }
      ]
    },
    "loyaltyProgramId": 1098,
    "programCurrentPoints": 0.0,
    "programLifetimePoints": 0.0,
    "totalIssuedPointsReversed": 2.0,
    "regularPointsReversed": 2.0,
    "promisedPointsReversed": 0.0,
    "promotionalPointsReversed": [
      
    ],
    "currentEventPromisedPointsReturned": 0.0,
    "currentEventRegularPointsReturned": 2.0,
    "currentEventTotalPointsReturned": 2.0,
    "currentEventPromotionPointsReturnedDetails": [
      
    ]
  },
  "or gId": 151195,
  "refId": "151195_Jqo9Kup5Bm",
  "apiRequestId": "1f575ed0ef2095a1c56714d6b1e961c0",
  "createdAt": 1683874940147,
  "loyaltyEventId": "Jqo9Kup5Bm"
}
{
  "eventName": "issuedPointsReversed",
  "eventLogId": 676,
  "data": {
    "regularPointsReversed": 2501.613808288268,
    "loyaltyProgramDetails": {
      "id": 3910,
      "name": "EVEGWHY",
      "isDefault": false,
      "pointsToCurrencyRatio": 4016.3997844925384,
      "tiers": [
        {
          "tierNumber": 5510,
          "tierName": "SQMLUJMKBK"
        }
      ]
    },
    "entityInformation": {
      "entityType": "QWTOQ",
      "entityId": 2314
    },
    "customerIdentifiers": {
      "loyaltyType": "JXH",
      "ecommerce": {
        "accounts": [
          {
            "accountId": "KTU",
            "identifiers": [
              {
                "identifierType": "JVN",
                "identifierValue": "VYQA"
              }
            ]
          }
        ]
      },
      "lastName": "LGWFWE",
      "facebook": {
        "accounts": [
          {
            "accountId": "AFRLXTCSV",
            "identifiers": [
              {
                "identifierType": "JZV",
                "identifierValue": "JUTBZ"
              }
            ]
          }
        ]
      },
      "wechat": {
        "accounts": [
          {
            "accountId": "PMDWC",
            "identifiers": [
              {
                "identifierType": "GWOIMCUU",
                "identifierValue": "KIMEFWTUQE"
              }
            ]
          }
        ]
      },
      "tmall": {
        "accounts": [
          {
            "accountId": "AOFPPDNV",
            "identifiers": [
              {
                "identifierType": "SNSHQN",
                "identifierValue": "YLFGDCROZ"
              }
            ]
          }
        ]
      },
      "toabao": {
        "accounts": [
          {
            "accountId": "MLS",
            "identifiers": [
              {
                "identifierType": "DMVT",
                "identifierValue": "RMFPT"
              }
            ]
          }
        ]
      },
      "web_engage": {
        "accounts": [
          {
            "accountId": "ARABW",
            "identifiers": [
              {
                "identifierType": "PBJZL",
                "identifierValue": "XISN"
              }
            ]
          }
        ]
      },
      "line": {
        "accounts": [
          {
            "accountId": "UVKA",
            "identifiers": [
              {
                "identifierType": "FKLOHKCLQX",
                "identifierValue": "KCKGXSGSZQ"
              }
            ]
          }
        ]
      },
      "martjack": {
        "accounts": [
          {
            "accountId": "VRSCI",
            "identifiers": [
              {
                "identifierType": "HJVWVYOHXE",
                "identifierValue": "ACLE"
              }
            ]
          }
        ]
      },
      "customerId": 5839,
      "jd": {
        "accounts": [
          {
            "accountId": "WVHNUMWCNR",
            "identifiers": [
              {
                "identifierType": "BBSNGOSE",
                "identifierValue": "QSVBTHJT"
              }
            ]
          }
        ]
      },
      "website": {
        "accounts": [
          {
            "accountId": "EBQJ",
            "identifiers": [
              {
                "identifierType": "EPIHTM",
                "identifierValue": "WFRYKV"
              }
            ]
          }
        ]
      },
      "firstName": "BAWAFN",
      "instore": {
        "id": 7996,
        "mobile": "RUMCOGDO",
        "email": "PYGJ",
        "externalId": "LHDM",
        "cardnumber": "DQESX",
        "cardexternalid": "HMVMNI",
        "cardNumbers": [
          "GXAY"
        ]
      }
    },
    "currentEventRegularPointsReturned": 8388.375127840496,
    "currentEventPromotionPointsReturnedDetails": [
      {
        "promotionIdentifier": "ATVOWRIEEI",
        "promotionType": "FOWUBP",
        "promotionPoints": 5496.6821970433475
      }
    ],
    "promisedPointsReversed": 3897.6486722018017,
    "programLifetimePoints": 7772.4145714412825,
    "promotionalPointsReversed": [
      {
        "promotionIdentifier": "WMBTZIXRDK",
        "promotionType": "BXD",
        "promotionPoints": 694.1391462507705
      }
    ],
    "totalIssuedPointsReversed": 5491.756818106471,
    "currentEventTotalPointsReturned": 263.9493147875954,
    "programCurrentPoints": 5648.328006223418,
    "triggeringActivity": {
      "name": "AVYFVTEST",
      "identifiers": [
        {
          "key": "GABRZIV",
          "value": "TSRRFCZC"
        }
      ],
      "enteredBy": {
        "id": 7652,
        "till": {
          "code": "CUMHRRHE",
          "name": "STL"
        },
        "store": {
          "code": "OUOKIKF",
          "name": "IMFBAEU",
          "externalId": "YUVNGZMCS",
          "externalId1": "DLQFDPJ",
          "externalId2": "RTRIWHIMO"
        }
      },
      "entityInformation": {
        "entityType": "EQVR",
        "entityId": 6678
      },
      "additionalAttributes": [
        {
          "key": "ZRHXYNL",
          "value": "GQQXKZOONJ"
        }
      ]
    },
    "loyaltyProgramId": 1163,
    "currentEventPromisedPointsReturned": 726.7377380066263
  },
  "refId": "OEAWER",
  "loyaltyEventId": "PMESP",
  "apiRequestId": "BCDQW",
  "eventId": "TMKUL",
  "createdAt": 4904,
  "traceAttributes": {
    "VDJE": "AWPKTAFMI",
    "CGZIXZ": "BMLJNNOIN",
    "RBDIHNFQJQ": "HXZXUWAMA"
  },
  "orgId": 4231
}

Manual Points Adjustment Event (manualPointsAdjustment)

Notifies whenever points are adjusted/deducted manually.

{
        "eventName": "manualPointsAdjustment",
        "data": {
            "customerIdentifiers": {
                "customerId": 1758,
                "firstName": "UQDSNI",
                "lastName": "AAWFXYIU",
                "loyaltyType": "QRGZ",
                "instore": {
                    "id": 7189,
                    "mobile": "HQPJVKEWIO",
                    "email": "IBMEMP",
                    "externalId": "UKCUFFFU",
                    "cardnumber": "TTRX",
                    "cardexternalid": "XNCLUWP",
                    "cardNumbers": [
                        "KIAZ"
                    ]
                },
                "facebook": {
                    "accounts": [
                        {
                            "accountId": "MZBUUYLJFY",
                            "identifiers": [
                                {
                                    "identifierType": "APKVE",
                                    "identifierValue": "SYRI"
                                }
                            ]
                        }
                    ]
                },
                "web_engage": {
                    "accounts": [
                        {
                            "accountId": "IOZ",
                            "identifiers": [
                                {
                                    "identifierType": "VNWVKXSH",
                                    "identifierValue": "ELLM"
                                }
                            ]
                        }
                    ]
                },
                "wechat": {
                    "accounts": [
                        {
                            "accountId": "DQEIBNUG",
                            "identifiers": [
                                {
                                    "identifierType": "RBLGXPLDE",
                                    "identifierValue": "AHQJZKP"
                                }
                            ]
                        }
                    ]
                },
                "martjack": {
                    "accounts": [
                        {
                            "accountId": "CPJAMEI",
                            "identifiers": [
                                {
                                    "identifierType": "MWJUGII",
                                    "identifierValue": "DPA"
                                }
                            ]
                        }
                    ]
                },
                "tmall": {
                    "accounts": [
                        {
                            "accountId": "GIT",
                            "identifiers": [
                                {
                                    "identifierType": "YTGWQO",
                                    "identifierValue": "HEUAERYR"
                                }
                            ]
                        }
                    ]
                },
                "toabao": {
                    "accounts": [
                        {
                            "accountId": "SADEF",
                            "identifiers": [
                                {
                                    "identifierType": "BKICFEMEL",
                                    "identifierValue": "XUJCBLIC"
                                }
                            ]
                        }
                    ]
                },
                "jd": {
                    "accounts": [
                        {
                            "accountId": "SWKTBMWXWT",
                            "identifiers": [
                                {
                                    "identifierType": "HMUVXJSQDC",
                                    "identifierValue": "LOJK"
                                }
                            ]
                        }
                    ]
                },
                "ecommerce": {
                    "accounts": [
                        {
                            "accountId": "IKH",
                            "identifiers": [
                                {
                                    "identifierType": "UIVK",
                                    "identifierValue": "WZMZVQZAV"
                                }
                            ]
                        }
                    ]
                },
                "website": {
                    "accounts": [
                        {
                            "accountId": "TXUZCEH",
                            "identifiers": [
                                {
                                    "identifierType": "GYNVKPV",
                                    "identifierValue": "TKTHDVOVGK"
                                }
                            ]
                        }
                    ]
                },
                "line": {
                    "accounts": [
                        {
                            "accountId": "EWEYBM",
                            "identifiers": [
                                {
                                    "identifierType": "CZEI",
                                    "identifierValue": "WVRZ"
                                }
                            ]
                        }
                    ]
                }
            },
            "triggeringActivity": {
                "name": "MNAMWHHEA",
                "identifiers": [
                    {
                        "key": "KJQQMRFB",
                        "value": "COFVYLXLQ"
                    }
                ],
                "enteredBy": {
                    "id": 4518,
                    "till": {
                        "code": "CEESGN",
                        "name": "XUR"
                    },
                    "store": {
                        "code": "UOVSN",
                        "name": "XTHGLSQJ",
                        "externalId": "GLMPVHORI",
                        "externalId1": "SQP",
                        "externalId2": "AWVZXGL"
                    }
                },
                "entityInformation": {
                    "entityType": "RGNVYWH",
                    "entityId": 7399
                },
                "additionalAttributes": [
                    {
                        "key": "ZOPCTILV",
                        "value": "QIZ"
                    }
                ]
            },
            "totalPoinstDeducted": "KVLBL",
            "programPointsSplit": [
                {
                    "pointsAwardedId": 5563,
                    "programId": 5201,
                    "points": "MTI",
                    "pointsType": "VTGKSKGRSX"
                }
            ],
            "reason": "RNRS"
        },
        "eventId": "LQRMEP",
			  "eventLogId": 34805085,
        "orgId": 3645,
        "refId": "YJKTQHW",
        "apiRequestId": "ZVWB",
        "createdAt": 2131,
        "loyaltyEventId": "QICGTBS",
        "traceAttributes": {
            "LNYTCZ": "OOKQVJP",
            "FSAXZ": "DXFIGJN",
            "BCCTVSRU": "VNSDASROL",
            "IQMTZR": "BWDCJRK",
            "TGO": "UYNYM"
        }
    }

Points Expiry Change Event (pointsExpiryChange)

Notifies when a points expiry date changes.

{
    "eventName": "pointsExpiryChange",
    "eventSearchKey": "data.customerIdentifiers.customerId",
    "data":
    {
        "customerIdentifiers":
        {
            "customerId": 381003288
        },
        "entityInformation":
        {
            "entityType": "USER",
            "entityId": 381003288
        },
        "loyaltyProgramDetails":
        {
            "id": 1377,
            "name": "Krishna's MallDefaultProgram",
            "isDefault": true,
            "pointsToCurrencyRatio": 1.0,
            "tiers":
            [
                {
                    "tierNumber": 1,
                    "tierName": "Silver"
                },
                {
                    "tierNumber": 2,
                    "tierName": "Gold"
                },
                {
                    "tierNumber": 3,
                    "tierName": "Diamond"
                }
            ]
        },
        "updatedPointsExpiryBreakup":
        [
            {
                "pointAwardedRefID": 719915883,
                "pointsAwardedRefType": "POINT_AWARDED",
                "pointsPreviousExpiryDate": "2025-10-28 23:59:59",
                "pointsPreviousExpiryDateInMillis": 1761676199000, //Post timezone standardization
                "expiryUpdateReasonType": "EXTEND_EXPIRY",
                "expiryUpdateReasonNote": "extend expiry yo",
                "newExpiryDate": "2025-10-30 23:59:59",
                "newExpiryDateInMillis": 1761848999719
            }
        ]
    },
    "orgId": 50583,
    "refId": "50583_defg",
    "apiRequestId": "defg",
    "createdAt": 1761654912859,
    "loyaltyEventId": "defg"
}
{
    "eventName": "pointsExpiryChange",
    "eventSearchKey": "data.customerIdentifiers.customerId",
    "data":
    {
        "customerIdentifiers":
        {
            "customerId": 438624719
        },
        "entityInformation":
        {
            "entityType": "USER",
            "entityId": 438624719
        },
        "loyaltyProgramDetails":
        {
            "id": 1377,
            "name": "Krishna's MallDefaultProgram",
            "isDefault": true,
            "pointsToCurrencyRatio": 1.0,
            "tiers":
            [
                {
                    "tierNumber": 1,
                    "tierName": "Silver"
                },
                {
                    "tierNumber": 2,
                    "tierName": "Gold"
                },
                {
                    "tierNumber": 3,
                    "tierName": "Diamond"
                }
            ]
        },
        "updatedPointsExpiryBreakup":
        [
            {
                "pointAwardedRefID": 719922673,
                "pointsAwardedRefType": "POINT_AWARDED",
                "points": 1.0,
                "pointsPreviousExpiryDate": "2026-02-28",
                "pointsPreviousExpiryDateInMillis": 1772303399000, //Post timezone standardization
                "expiryUpdateReasonType": "EARLY_EXPIRY",
                "expiryUpdateReasonNote": "change in terms",
                "newExpiryDate": "2025-11-05",
                "newExpiryDateInMillis": 1762367399000 //Post timezone standardization
            },
            {
                "pointAwardedRefID": 719925027,
                "pointsAwardedRefType": "POINT_AWARDED",
                "points": 1.0,
                "pointsPreviousExpiryDate": "2026-02-28",
                "pointsPreviousExpiryDateInMillis": 1772303399000, //Post timezone standardization
                "expiryUpdateReasonType": "EARLY_EXPIRY",
                "expiryUpdateReasonNote": "change in terms",
                "newExpiryDate": "2025-11-05",
                "newExpiryDateInMillis": 1762367399000
            },
            {
                "pointAwardedRefID": 719925051,
                "pointsAwardedRefType": "POINT_AWARDED",
                "points": 1.0,
                "pointsPreviousExpiryDate": "2026-02-28",
                "pointsPreviousExpiryDateInMillis": 1772303399000, //Post timezone standardization
                "expiryUpdateReasonType": "EARLY_EXPIRY",
                "expiryUpdateReasonNote": "change in terms",
                "newExpiryDate": "2025-11-05",
                "newExpiryDateInMillis": 1762367399000
            },
            {
                "pointAwardedRefID": 18679106,
                "pointsAwardedRefType": "POINT_AWARDED_BILL_PROMOTION",
                "promotionID": 231422,
                "points": 2.0,
                "pointsPreviousExpiryDate": "2025-11-05",
                "pointsPreviousExpiryDateInMillis": 1762367399000, //Post timezone standardization
                "expiryUpdateReasonType": "EARLY_EXPIRY",
                "expiryUpdateReasonNote": "change in terms",
                "newExpiryDate": "2025-11-05",
                "newExpiryDateInMillis": 1762367399000
            },
            {
                "pointAwardedRefID": 18679108,
                "pointsAwardedRefType": "POINT_AWARDED_BILL_PROMOTION",
                "promotionID": 231422,
                "points": 2.0,
                "pointsPreviousExpiryDate": "2025-11-06",
                "pointsPreviousExpiryDateInMillis": 1762453799000, //Post timezone standardization
                "expiryUpdateReasonType": "EARLY_EXPIRY",
                "expiryUpdateReasonNote": "change in terms",
                "newExpiryDate": "2025-11-05",
                "newExpiryDateInMillis": 1762367399000
            }
        ]
    },
    "orgId": 50583,
    "refId": "50583_aQsV2Ar6QZcAACc2S4EAAAAJ",
    "apiRequestId": "aQsV2Ar6QZcAACc2S4EAAAAJ",
    "createdAt": 1762334169639
}

Promised/External Points Conversion Event

Notifies when a Promised/External Points are converted for a customer.

{
    "createdAt": 1739857872597,
    "loyaltyEventId": "WAN63O3tpr",
    "eventName": "promisedToCurrentPointsConversion",
    "eventLogId": 34219968,
    "refId": "50402_WAN63O3tpr",
    "apiRequestId": "9467677c550449826d9207cec30848c1",
    "orgId": 50402,
    "data": {
        "customerIdentifiers": {
            "customerId": 348201654,
            "instore": {
                "mobile": "672919878345733",
                "cardNumbers": []
            }
        },
        "entityInformation": {
            "entityType": "USER",
            "entityId": 348201654
        },
        "eventDateTime": "2025-02-18 06:34:37", 
        "eventDateTimeInMillis": 1739860477000, // 
        "earningActivityReference": [
            {
                "name": "TransactionAdd",
                "enteredAt": 1739857830000, // Fixed scientific notation (1.73985783E12)
                "pointsConverted": 1200.0,
                "identifiers": [
                    {
                        "key": "billNumber",
                        "value": "1739857829"
                    },
                    {
                        "key": "EventLogId",
                        "value": "34219920"
                    }
                ]
            }
        ],
        "loyaltyProgramId": 1143,
        "pointsConverted": 1200.0,
        "pointsConvertedType": "EXTERNAL_TRIGGER_BASED_POINTS",
        "programCurrentPoints": 1200.0,
        "programLifetimePoints": 1200.0,
        "pointsConversionSource": "systemTrigger",
        "pointsConvertedBreakup": []
    }
}
{
  "eventName": "promisedToCurrentPointsConversion",
  "eventLogId": 7326,
  "data": {
    "billId": 7212,
    "loyaltyProgramDetails": {
      "id": 1673,
      "name": "FLIR",
      "isDefault": true,
      "pointsToCurrencyRatio": 3259.8206271663644,
      "tiers": [
        {
          "tierNumber": 21,
          "tierName": "VFKE"
        }
      ]
    },
    "eventLogId": 5441,
    "entityInformation": {
      "entityType": "FDOKTI",
      "entityId": 2215
    },
    "pointsConvertedType": "TVGWXE",
    "pointsConvertedBreakup": [
      {
        "entityName": "BBHP",
        "entityDetails": {
          "id": 9479,
          "billNumber": "TUMBQJMWXA",
          "itemCode": "IOPPX",
          "billDate": "CINRR"
        },
        "promotionalPointsBreakup": [
          {
            "points": "JVBBY",
            "programId": 9580,
            "promotionId": 3717,
            "promotionName": "SDZMVAFEOC",
            "promotionDetails": [
              {
                "issueRestrictions": [],
                "linkedTargetGroupVsTargetRuleIdMap": {},
                "promotionEndDate": "ORDJEVLS",
                "customFields": [],
                "promotionIdentifier": "QJU",
                "promotionStartDate": "INTP",
                "promotionName": "LDS",
                "redemptionRestrictions": [],
                "pointsOfferType": "PEQKJSKQD",
                "promotionDescription": "SQHSD",
                "promotionType": "LKE",
                "promotionId": 5873,
                "earnRestrictions": [],
                "programId": 7616
              }
            ]
          }
        ],
        "nonPromotionalPointsBreakup": [
          {
            "points": "QDKEYFDA",
            "programId": 8546
          }
        ]
      }
    ],
    "customerIdentifiers": {
      "loyaltyType": "YTLUYPGE",
      "ecommerce": {
        "accounts": [
          {
            "accountId": "VQHFXZMNOV",
            "identifiers": [
              {
                "identifierType": "BOREYO",
                "identifierValue": "AZIUDDQ"
              }
            ]
          }
        ]
      },
      "lastName": "MQICKVW",
      "facebook": {
        "accounts": [
          {
            "accountId": "TEYNZQB",
            "identifiers": [
              {
                "identifierType": "VPJ",
                "identifierValue": "SMRNHR"
              }
            ]
          }
        ]
      },
      "wechat": {
        "accounts": [
          {
            "accountId": "SZALCLYWE",
            "identifiers": [
              {
                "identifierType": "PUQGIW",
                "identifierValue": "NQWWKPG"
              }
            ]
          }
        ]
      },
      "tmall": {
        "accounts": [
          {
            "accountId": "MELLNXVO",
            "identifiers": [
              {
                "identifierType": "AIAY",
                "identifierValue": "VVQLMMZ"
              }
            ]
          }
        ]
      },
      "toabao": {
        "accounts": [
          {
            "accountId": "TKO",
            "identifiers": [
              {
                "identifierType": "RHU",
                "identifierValue": "KDWYZFVCSH"
              }
            ]
          }
        ]
      },
      "web_engage": {
        "accounts": [
          {
            "accountId": "SJG",
            "identifiers": [
              {
                "identifierType": "WPHCYVXN",
                "identifierValue": "SBLWUPI"
              }
            ]
          }
        ]
      },
      "line": {
        "accounts": [
          {
            "accountId": "QTUTU",
            "identifiers": [
              {
                "identifierType": "FIK",
                "identifierValue": "XIYUK"
              }
            ]
          }
        ]
      },
      "martjack": {
        "accounts": [
          {
            "accountId": "MHQMQYINCC",
            "identifiers": [
              {
                "identifierType": "KQYXMI",
                "identifierValue": "IBTPLWRKYN"
              }
            ]
          }
        ]
      },
      "customerId": 4180,
      "jd": {
        "accounts": [
          {
            "accountId": "TITHLGD",
            "identifiers": [
              {
                "identifierType": "XQLYJTZUUC",
                "identifierValue": "WMXYK"
              }
            ]
          }
        ]
      },
      "website": {
        "accounts": [
          {
            "accountId": "XQCC",
            "identifiers": [
              {
                "identifierType": "AXHT",
                "identifierValue": "FWTZUPJX"
              }
            ]
          }
        ]
      },
      "firstName": "CMLZNWJCL",
      "instore": {
        "id": 563,
        "mobile": "OVSQL",
        "email": "NZIO",
        "externalId": "RSKENETHDA",
        "cardnumber": "ATFSRAWSL",
        "cardexternalid": "DGKGZK",
        "cardNumbers": [
          "HSNL"
        ]
      }
    },
    "pointsConverted": 1123.0555116119313,
    "programLifetimePoints": 5854.654706193828,
    "earningActivityReference": [
      {
        "name": "YUVXGRNAYJ",
        "enteredAt": 4080.784965348667,
        "pointsConverted": 5640.914271493299,
        "identifiers": [
          {
            "key": "FQJBA",
            "value": "GEUN"
          }
        ]
      }
    ],
    "pointsConversionSource": "SRVO",
    "eventDateTime": "ZQJI",
    "programCurrentPoints": 5541.192649721517,
    "triggeringActivity": {
      "name": "KNB",
      "identifiers": [
        {
          "key": "FRMSS",
          "value": "IMJABZTCY"
        }
      ],
      "enteredBy": {
        "id": 3984,
        "till": {
          "code": "BWJDQYBXH",
          "name": "UWSBE"
        },
        "store": {
          "code": "JFN",
          "name": "FIDRIZX",
          "externalId": "OFYTQTZN",
          "externalId1": "GUKQGQV",
          "externalId2": "DBKKNQIY"
        }
      },
      "entityInformation": {
        "entityType": "UZFY",
        "entityId": 8400
      },
      "additionalAttributes": [
        {
          "key": "WORXBQW",
          "value": "JMEVUV"
        }
      ]
    },
    "loyaltyProgramId": 3302
  },
  "refId": "GJLGRTDBZT",
  "loyaltyEventId": "KRXITDR",
  "apiRequestId": "QJAA",
  "eventId": "UGL",
  "createdAt": 2292,
  "traceAttributes": {
    "QPCZ": "ZTU",
    "VNZ": "BABK",
    "VVQON": "PSNCEUG",
    "RFMJGRJRVL": "VIVYTBDG",
    "RFRSLUE": "BVGT",
    "FUWIN": "QHJ"
  },
  "orgId": 7351
}

Alternate currencies

An alternate currency is a type of reward currency, similar to points, that brands can create and use within their loyalty programs to incentivise customer behavior.

Alternate currencies issued (alternateCurrenciesIssued)

Notifies when alternate currencies are issued to a user.

{
    "eventName": "alternateCurrenciesIssued",
    "eventSearchKey": "data.customerIdentifiers.customerId",
    "data":
    {
        "customerIdentifiers":
        {
            "customerId": 381003288,
            "instore":
            {
                "mobile": "919755252000",
                "email": "[email protected]",
                "cardNumbers":
                []
            }
        },
        "entityInformation":
        {
            "entityType": "USER",
            "entityId": 381003288
        },
        "triggeringActivity":
        {
            "name": "TransactionAdd",
            "identifiers":
            [
                {
                    "key": "BillId",
                    "value": "2150021233"
                },
                {
                    "key": "BillId",
                    "value": "2150021233"
                },
                {
                    "key": "BillId",
                    "value": "2150021233"
                },
                {
                    "key": "BillId",
                    "value": "2150021233"
                },
                {
                    "key": "billNumber",
                    "value": "2025-10-28_1"
                }
            ],
            "enteredBy":
            {
                "id": 50019411
            },
            "entityInformation":
            {
                "entityType": "USER",
                "entityId": 381003288
            },
            "additionalAttributes":
            []
        },
        "loyaltyProgramDetails":
        {
            "id": 1377,
            "name": "Krishna's MallDefaultProgram",
            "isDefault": true,
            "pointsToCurrencyRatio": 1.0,
            "tiers":
            [
                {
                    "tierNumber": 1,
                    "tierName": "Silver"
                },
                {
                    "tierNumber": 2,
                    "tierName": "Gold"
                },
                {
                    "tierNumber": 3,
                    "tierName": "Diamond"
                }
            ]
        },
        "loyaltyProgramId": 1377,
        "alternateCurrenciesIssuedData":
        [
            {
                "alternateCurrencyName": "stars",
                "alternateCurrencyIdentifier": "e8XLBB",
                "programCurrentAlternateCurrencies": 56.0,
                "programLifetimeAlternateCurrencies": 56.0,
                "totalAlternateCurrenciesIssued": 7.0,
                "regularAlternateCurrenciesIssued": 1.0,
                "regularAlternateCurrenciesBreakup":
                [
                    {
                        "alternateCurrencies": 1.0,
                        "expiryAt": "2025-10-28",
                        "expiryAtInMillis": 1761676199999
                    }
                ],
                "promotionalAlternateCurrenciesIssued":
                [
                    {
                        "promotionIdentifier": "4673470b-6ef7-4c50-90d3-57b2e1feea45",
                        "promotionType": "BILL_PROMOTION",
                        "promotionAlternateCurrencies": 3.0,
                        "promotionAlternateCurrenciesExpiryDate": "2025-10-28",
                        "promotionAlternateCurrenciesExpiryDateInMillis": 1761676199999 //Post Timezone standardisation
                    },
                    {
                        "promotionIdentifier": "4673470b-6ef7-4c50-90d3-57b2e1feea45",
                        "promotionType": "BILL_PROMOTION",
                        "promotionAlternateCurrencies": 3.0,
                        "promotionAlternateCurrenciesExpiryDate": "2026-01-31",
                        "promotionAlternateCurrenciesExpiryDateInMillis": 1769884199999 //Post Timezone standardisation
                    }
                ],
                "promisedAlternateCurrenciesIssued":
                []
            },
            {
                "alternateCurrencyName": "boosts",
                "alternateCurrencyIdentifier": "X354ry",
                "programCurrentAlternateCurrencies": 6.0,
                "programLifetimeAlternateCurrencies": 6.0,
                "totalAlternateCurrenciesIssued": 2.0,
                "regularAlternateCurrenciesIssued": 2.0,
                "regularAlternateCurrenciesBreakup":
                [
                    {
                        "alternateCurrencies": 2.0,
                        "expiryAt": "2026-01-31",
                        "expiryAtInMillis": 1769884199999 //Post Timezone standardisation
                    }
                ],
                "promotionalAlternateCurrenciesIssued":
                [],
                "promisedAlternateCurrenciesIssued":
                []
            }
        ]
    },
    "eventLogId": 23939437,
    "orgId": 50583,
    "refId": "50583_wIybJMkaCq",
    "apiRequestId": "6950f9b11855c30751ef284e15d4a373",
    "createdAt": 1761624502462,
    "loyaltyEventId": "wIybJMkaCq"
}
{
  "eventName": "alternateCurrenciesIssued",
  "eventSearchKey": "data.customerIdentifiers.customerId",
  "eventLogId": 8291,
  "data": {
    "customerIdentifiers": {
      "loyaltyType": "LBGQCMV",
      "ecommerce": {
        "accounts": [
          {
            "accountId": "MBIONSH",
            "identifiers": [
              {
                "identifierType": "BFMIOQ",
                "identifierValue": "LHFBX"
              }
            ]
          }
        ]
      },
      "lastName": "RLI",
      "facebook": {
        "accounts": [
          {
            "accountId": "PMVBYIM",
            "identifiers": [
              {
                "identifierType": "FJVQSGHFB",
                "identifierValue": "TYLFRQAO"
              }
            ]
          }
        ]
      },
      "wechat": {
        "accounts": [
          {
            "accountId": "GJVFGZ",
            "identifiers": [
              {
                "identifierType": "QXLPRVCK",
                "identifierValue": "YSCBXZYQSU"
              }
            ]
          }
        ]
      },
      "tmall": {
        "accounts": [
          {
            "accountId": "NUOGKHE",
            "identifiers": [
              {
                "identifierType": "SLZDJPTJM",
                "identifierValue": "TVGUTSE"
              }
            ]
          }
        ]
      },
      "toabao": {
        "accounts": [
          {
            "accountId": "NQFT",
            "identifiers": [
              {
                "identifierType": "MFAGOEZ",
                "identifierValue": "JTL"
              }
            ]
          }
        ]
      },
      "web_engage": {
        "accounts": [
          {
            "accountId": "JUJLDFN",
            "identifiers": [
              {
                "identifierType": "ROTQXGMGP",
                "identifierValue": "SJT"
              }
            ]
          }
        ]
      },
      "line": {
        "accounts": [
          {
            "accountId": "MJXAGQWZ",
            "identifiers": [
              {
                "identifierType": "TRA",
                "identifierValue": "NTDHNGBYB"
              }
            ]
          }
        ]
      },
      "martjack": {
        "accounts": [
          {
            "accountId": "IOTSCKWVLM",
            "identifiers": [
              {
                "identifierType": "NHSYXZ",
                "identifierValue": "LAENOWYKD"
              }
            ]
          }
        ]
      },
      "customerId": 1629,
      "jd": {
        "accounts": [
          {
            "accountId": "FYIUCG",
            "identifiers": [
              {
                "identifierType": "PPDNZYL",
                "identifierValue": "SMXWBERAO"
              }
            ]
          }
        ]
      },
      "website": {
        "accounts": [
          {
            "accountId": "OHLVS",
            "identifiers": [
              {
                "identifierType": "JRGR",
                "identifierValue": "FPS"
              }
            ]
          }
        ]
      },
      "firstName": "NVKA",
      "instore": {
        "id": 9950,
        "mobile": "SLDOWSVWS",
        "email": "CEGFJO",
        "externalId": "FQKH",
        "cardnumber": "KHWYGHJ",
        "cardexternalid": "CEWQQAL",
        "cardNumbers": [
          "VLMNWCJUW"
        ]
      }
    },
    "entityInformation": {
      "entityType": "LWOGWNFLJ",
      "entityId": 8441
    },
    "triggeringActivity": {
      "name": "OLRQNZGQOS",
      "identifiers": [
        {
          "key": "FBHRYX",
          "value": "EQPVX"
        }
      ],
      "enteredBy": {
        "id": 1889,
        "till": {
          "code": "HUQ",
          "name": "PVRFAEFLE"
        },
        "store": {
          "code": "CGTPPN",
          "name": "LWC",
          "externalId": "JFCVNRU",
          "externalId1": "NJJ",
          "externalId2": "PSPQHN"
        }
      },
      "entityInformation": {
        "entityType": "GJJVQVLZ",
        "entityId": 9750
      },
      "additionalAttributes": [
        {
          "key": "NPAPQPJUN",
          "value": "DHCHOFRXJ"
        }
      ]
    },
    "loyaltyProgramDetails": {
      "id": 190,
      "name": "JSGYSU",
      "isDefault": true,
      "pointsToCurrencyRatio": 2840.151822569721,
      "tiers": [
        {
          "tierNumber": 2860,
          "tierName": "PLJNZSGYSL"
        }
      ]
    },
    "loyaltyProgramId": 9477,
    "alternateCurrenciesIssuedData": [
      {
        "promotionalAlternateCurrenciesIssued": [
          {
            "promotionName": "XLCN",
            "promotionIdentifier": "MZJVD",
            "promotionType": "GYUBJNKPE",
            "promotionAlternateCurrencies": 9774.091227063747,
            "promotionAlternateCurrenciesExpiryDate": "QRFJU",
            "promotionAlternateCurrenciesExpiryDateInMillis": 1762559999999
          }
        ],
        "promisedAlternateCurrenciesIssued": [
          {
            "promisedAlternateCurrencies": 1089.09046486287,
            "isExternalTriggerBased": true,
            "promisedAlternateCurrenciesConversionDate": "MAEZ",
            "promotionIdentifier": "VPFXNZMMM"
          }
        ],
        "regularAlternateCurrenciesBreakup": [
          {
            "alternateCurrencies": 3660.1241355252596,
            "expiryAt": "MLHUAULU",
            "expiryAtInMillis": 1762559999999
          }
        ],
        "totalAlternateCurrenciesIssued": 7548.997025786435,
        "alternateCurrencyIdentifier": "SYI",
        "programCurrentAlternateCurrencies": 18.78582497632829,
        "alternateCurrencyName": "ZZU",
        "regularAlternateCurrenciesIssued": 9483.319491404278,
        "programLifetimeAlternateCurrencies": 2879.7890862957106
      }
    ]
  },
  "refId": "VRAMHZO",
  "loyaltyEventId": "UGAGDOJWD",
  "apiRequestId": "MEQC",
  "eventId": "FEGNZAEFZC",
  "createdAt": 2748,
  "traceAttributes": {
    "x-cap-lineage-id": "88b3bcd7-545b-4ac0-9ad2-e33195f37f4b",
    "x-cap-lineage-start": "1762178039768"
  },
  "orgId": 1056
}

Issued Alternate Currency Reversed (issuedAlternateCurrenciesReversed)

Notifies when alternate currencies issued to the user are reversed. For example, issued alternate currencies for a line-item is reversed when a customer returns the item.

data: {
        customerIdentifiers: {
          customerId: 386959475,
          instore:{
            email: [email protected],
            mobile: 917237869215
          }
        },
        entityInformation: {
          entityId: 386959475
          entityType:USER
        },
        loyaltyProgramDetails: {
          id: 2645
          isDefault:true
          name: Test_OrgDefaultProgram
          pointsToCurrencyRatio:1
          tiers : [
            {
              tierName:Default_tier
              tierNumber:1
            },
            {
              tierName:Silver_tier
              tierNumber:2
            },
            {
              tierName:Gold_tier
              tierNumber:2
            }
          ]
        },
        loyaltyProgramId: 2645,
        alternateCurrencies": [
          {
            currentEventPromisedAlternateCurrenciesReturned: 10,
            currentEventRegularAlternateCurrenciesReturned: 10,
            currentEventTotalAlternateCurrenciesReturned: 130,
            currentEventPromotionAlternateCurrenciesReturnedDetails: {
                promotionIdentifier: 528d181-7e91-4abe-86cd-598cee9b8ccf,
                promotionAlternateCurrencies:100,
                promotionType:BILL
              },
              {
                promotionIdentifier: a6cb5a7e-3d84-4f1f-87c6-5f26006f6392,
                promotionAlternateCurrencies:10,
                promotionType:BILL
              }
            }
            alternateCurrencyName: stars,
            alternateCurrencyIdentifier: dsgagg,
            programCurrentAlternateCurrencies: 0,
            programLifetimeAlternateCurrencies: 0,
            promisedAlternateCurrenciesReversed: 10
            promotionalAlternateCurrenciesReversed : [
              {
                promotionIdentifier: 528d181-7e91-4abe-86cd-598cee9b8ccf,
                promotionAlternateCurrencies:100,
                promotionType:CUSTOMER_PROMOTION
              },
              {
                promotionIdentifier: a6cb5a7e-3d84-4f1f-87c6-5f26006f6392,
                promotionAlternateCurrencies:10,
                promotionType:CUSTOMER_PROMOTION
              }
            ],
            regularAlternateCurrenciesReversed: 10
            totalAlternateCurrenciesReversed: 130
          },
          {
            alternateCurrencyName: coins,
            alternateCurrencyIdentifier: gwggdg,
            programCurrentAlternateCurrencies: 0,
            programLifetimeAlternateCurrencies: 0,
            promisedAlternateCurrenciesReversed: 10
            promotionalAlternateCurrenciesReversed : [
              {
                promotionIdentifier: 528d181-7e91-4abe-86cd-598cee9b8ccf,
                promotionAlternateCurrencies100,
                promotionType:BILL
              },
              {
                promotionIdentifier: a6cb5a7e-3d84-4f1f-87c6-5f26006f6392,
                promotionAlternateCurrencies:10,
                promotionType:BILL
              }
            ],
            regularAlternateCurrenciesReversed: 10
            totalAlternateCurrenciesReversed: 130           
          }
        ],
        triggeringActivity: {
          additionalAttributes: {},
          enteredBy: {
            id: 50672906
          },
          entityInformation: {
            entityId: 386959475,
            entityType: USER
          },
          identifiers: [
            {
              key: billId.
              value: 0
            },
            {
              key: billNumber,
              value: 454545
            }
          ],
          name: ReturnBill
        },
        eventId: 1de73162-daf8-4c39-bc63-0af20bb4371e
        eventName: issuedalternateCurrenciesReversed
        loyaltyEventId: 1c1716568b10135aa4e59fda77935ea2014b3bfc
        orgId: 51182
        refId: 51182_1c1716568b10135aa4e59fda77935ea2014b3bfc
           
    }
{
  "eventName": "issuedAlternateCurrenciesReversed",
  "eventLogId": 4418,
  "data": {
    "customerIdentifiers": {
      "loyaltyType": "TLUCUYCULB",
      "ecommerce": {
        "accounts": [
          {
            "accountId": "JJWINETXCE",
            "identifiers": [
              {
                "identifierType": "IZPLSJMTKZ",
                "identifierValue": "ZKFNRZBI"
              }
            ]
          }
        ]
      },
      "lastName": "AKWWR",
      "facebook": {
        "accounts": [
          {
            "accountId": "XGLKWWY",
            "identifiers": [
              {
                "identifierType": "XBT",
                "identifierValue": "DOFZJXDAHN"
              }
            ]
          }
        ]
      },
      "wechat": {
        "accounts": [
          {
            "accountId": "ZOHRLYZCO",
            "identifiers": [
              {
                "identifierType": "NMZDLDCR",
                "identifierValue": "ERJ"
              }
            ]
          }
        ]
      },
      "tmall": {
        "accounts": [
          {
            "accountId": "TBNSCH",
            "identifiers": [
              {
                "identifierType": "JSPMHW",
                "identifierValue": "XQGJ"
              }
            ]
          }
        ]
      },
      "toabao": {
        "accounts": [
          {
            "accountId": "SDBZILITS",
            "identifiers": [
              {
                "identifierType": "CWWORZ",
                "identifierValue": "QURWDHA"
              }
            ]
          }
        ]
      },
      "web_engage": {
        "accounts": [
          {
            "accountId": "TWRSZ",
            "identifiers": [
              {
                "identifierType": "YDWVJNRCV",
                "identifierValue": "DDTMG"
              }
            ]
          }
        ]
      },
      "line": {
        "accounts": [
          {
            "accountId": "IOKXVMSNN",
            "identifiers": [
              {
                "identifierType": "AIGC",
                "identifierValue": "OWFUHBUCP"
              }
            ]
          }
        ]
      },
      "martjack": {
        "accounts": [
          {
            "accountId": "REGKABBB",
            "identifiers": [
              {
                "identifierType": "MNQIVCG",
                "identifierValue": "ALXLG"
              }
            ]
          }
        ]
      },
      "customerId": 6228,
      "jd": {
        "accounts": [
          {
            "accountId": "YCXB",
            "identifiers": [
              {
                "identifierType": "UMLE",
                "identifierValue": "XLD"
              }
            ]
          }
        ]
      },
      "website": {
        "accounts": [
          {
            "accountId": "OUUFD",
            "identifiers": [
              {
                "identifierType": "YZX",
                "identifierValue": "MPOXTCJGA"
              }
            ]
          }
        ]
      },
      "firstName": "QNJBTRT",
      "instore": {
        "id": 3493,
        "mobile": "CFEG",
        "email": "XRP",
        "externalId": "TKE",
        "cardnumber": "LKQA",
        "cardexternalid": "JGNNXXUI",
        "cardNumbers": [
          "KVUMOLCZK"
        ]
      }
    },
    "entityInformation": {
      "entityType": "SEQIBFO",
      "entityId": 3492
    },
    "triggeringActivity": {
      "name": "WIXGZJIM",
      "identifiers": [
        {
          "key": "ILCTX",
          "value": "QXHKDNNA"
        }
      ],
      "enteredBy": {
        "id": 815,
        "till": {
          "code": "SBITDUC",
          "name": "CPUKKDLCX"
        },
        "store": {
          "code": "CPOJDYGJ",
          "name": "ROHVNQSU",
          "externalId": "DWQYF",
          "externalId1": "LTJOEL",
          "externalId2": "ELRWXWSY"
        }
      },
      "entityInformation": {
        "entityType": "WKCQEDWVDC",
        "entityId": 3208
      },
      "additionalAttributes": [
        {
          "key": "YMKQBOKF",
          "value": "HRLCHTJKN"
        }
      ]
    },
    "loyaltyProgramDetails": {
      "id": 8005,
      "name": "VWBXEJT",
      "isDefault": false,
      "pointsToCurrencyRatio": 2884.2719730123813,
      "tiers": [
        {
          "tierNumber": 9074,
          "tierName": "YOU"
        }
      ]
    },
    "loyaltyProgramId": 8499,
    "alternateCurrenciesReversedData": [
      {
        "promisedAlternateCurrenciesReversed": 7911.5692197539565,
        "currentEventPromotionAlternateCurrenciesReturnedDetails": [
          {
            "promotionIdentifier": "HYOCGM",
            "promotionType": "AANZBZCVCZ",
            "promotionAlternateCurrencies": 7066.201007962547
          }
        ],
        "currentEventPromisedAlternateCurrenciesReturned": 6725.841350932126,
        "regularAlternateCurrenciesReversed": 9405.522589666109,
        "alternateCurrencyIdentifier": "RGDNLCYQ",
        "programCurrentAlternateCurrencies": 6672.43737752836,
        "currentEventTotalAlternateCurrenciesReturned": 4969.497463071811,
        "alternateCurrencyName": "YVGZNOSJKE",
        "programLifetimeAlternateCurrencies": 9742.051663792485,
        "totalIssuedAlternateCurrenciesReversed": 8731.26927826061,
        "promotionalAlternateCurrenciesReversed": [
          {
            "promotionIdentifier": "OSFJPQQTHX",
            "promotionType": "FWCMOH",
            "promotionAlternateCurrencies": 8094.371866500394
          }
        ],
        "currentEventRegularAlternateCurrenciesReturned": 6760.5047417788055
      }
    ]
  },
  "refId": "LFED",
  "loyaltyEventId": "XYTUEAQPA",
  "apiRequestId": "GVPSKCAI",
  "eventId": "XFOF",
  "createdAt": 9898,
  "traceAttributes": {
    "BAXU": "JPKKB",
    "TGVJXFUVGE": "YPA",
    "AALWJY": "TYGJO",
    "UWJ": "GJV"
  },
  "orgId": 5354
}

Promised Alternate Currencies Issued Event (promisedToCurrentAlternateCurrencyConversion)

Notifies when promised alternate currencies are issued to the user.

{
    "eventName": "promisedToCurrentAlternateCurrencyConversion",
    "eventSearchKey": "data.customerIdentifiers.customerId",
    "data":
    {
        "customerIdentifiers":
        {
            "customerId": 381003288
        },
        "entityInformation":
        {
            "entityType": "USER",
            "entityId": 381003288
        },
        "earningAlternateCurrencyReference":
        [],
        "loyaltyProgramDetails":
        {
            "id": 1377,
            "tiers":
            []
        },
        "loyaltyProgramId": 1377,
        "alternateCurrencyConverted":
        [
            {
                "alternateCurrencyIdentifier": "e8XLBB",
                "alternateCurrencyName": "stars",
                "alternateCurrencyValue": "3.000"
            },
            {
                "alternateCurrencyIdentifier": "X354ry",
                "alternateCurrencyName": "boosts",
                "alternateCurrencyValue": "2.000"
            }
        ],
        "alternateCurrencyConversionSource": "externalTrigger",
        "alternateCurrencyConvertedBreakup":
        [
            {
                "alternateCurrencyEntityDetails":
                {
                    "alternateCurrencyIdentifier": "X354ry",
                    "alternateCurrencyName": "boosts",
                    "alternateCurrencyValue": "2.000",
                    "billNumber": "2150021233",
                    "itemCode": "null"
                },
                "promotionalAlternateCurrencyBreakup":
                [],
                "nonPromotionalAlternateCurrencyBreakup":
                [
                    {
                        "alternateCurrencyIdentifier": "X354ry",
                        "alternateCurrencyName": "boosts",
                        "alternateCurrencyValue": "2.000",
                        "programId": 1377
                    }
                ]
            },
            {
                "alternateCurrencyEntityDetails":
                {
                    "alternateCurrencyIdentifier": "e8XLBB",
                    "alternateCurrencyName": "stars",
                    "alternateCurrencyValue": "3.000",
                    "billNumber": "2150021233",
                    "itemCode": "null"
                },
                "promotionalAlternateCurrencyBreakup":
                [
                    {
                        "alternateCurrencyIdentifier": "e8XLBB",
                        "alternateCurrencyName": "stars",
                        "alternateCurrencyValue": "3.000",
                        "programId": 1377,
                        "promotionId": 231398,
                        "promotionName": "stars promotion",
                        "promotionDetails":
                        [
                            {
                                "programId": 1377,
                                "promotionId": 231398,
                                "promotionType": "BILL",
                                "promotionName": "stars promotion",
                                "promotionIdentifier": "4673470b-6ef7-4c50-90d3-57b2e1feea45",
                                "promotionDescription": "",
                                "promotionStartDate": "2025-10-01 00:00:00.0",
                                "promotionStartDateInMillis": 1759257000000,
                                "promotionEndDate": "2027-05-01 23:59:59.0",
                                "promotionEndDateInMillis": 1809196199000,
                                "pointsOfferType": "GENERIC",
                                "customFields":
                                [],
                                "issueRestrictions":
                                [],
                                "earnRestrictions":
                                [],
                                "redemptionRestrictions":
                                []
                            }
                        ]
                    }
                ],
                "nonPromotionalAlternateCurrencyBreakup":
                []
            }
        ]
    },
    "eventLogId": 23940639,
    "orgId": 50583,
    "refId": "",
    "apiRequestId": "abd572f0c25309ef436333a29be7a2d4",
    "createdAt": 1761653171302,
    "loyaltyEventId": ""
}
{
  "eventName": "promisedToCurrentAlternateCurrencyConversion",
  "eventSearchKey": "data.customerIdentifiers.customerId",
  "eventLogId": 20,
  "data": {
    "billId": 3991,
    "loyaltyProgramDetails": {
      "id": 3832,
      "name": "DRYHUYR",
      "isDefault": true,
      "pointsToCurrencyRatio": 7460.081383912821,
      "tiers": [
        {
          "tierNumber": 7145,
          "tierName": "ZJBFSG"
        }
      ]
    },
    "eventLogId": 7911,
    "alternateCurrencyConverted": [
      {
        "alternateCurrencyIdentifier": "TWSOHZNFYI",
        "alternateCurrencyName": "BCLS",
        "alternateCurrencyValue": "ADNDXHJ"
      }
    ],
    "entityInformation": {
      "entityType": "UBQXEPG",
      "entityId": 9656
    },
    "earningAlternateCurrencyReference": [
      {
        "name": "KDUPJAQJPA",
        "enteredAt": 120.78207531777778,
        "alternateCurrencyConverted": 9104.314739589945,
        "alternateCurrencyIdentifier": "BWYMVJQIG",
        "alternateCurrencyName": "JILBAKENAQ",
        "identifiers": [
          {
            "key": "FBSAKQAKS",
            "value": "XDJ"
          }
        ]
      }
    ],
    "customerIdentifiers": {
      "loyaltyType": "FUT",
      "ecommerce": {
        "accounts": [
          {
            "accountId": "KNGVKBOT",
            "identifiers": [
              {
                "identifierType": "AXVIU",
                "identifierValue": "JWXKQ"
              }
            ]
          }
        ]
      },
      "lastName": "UNFJMUAX",
      "facebook": {
        "accounts": [
          {
            "accountId": "MABPT",
            "identifiers": [
              {
                "identifierType": "PTWDKBAJV",
                "identifierValue": "HUVKPKPX"
              }
            ]
          }
        ]
      },
      "wechat": {
        "accounts": [
          {
            "accountId": "NTJKKXGY",
            "identifiers": [
              {
                "identifierType": "LINX",
                "identifierValue": "ZYICZPFWC"
              }
            ]
          }
        ]
      },
      "tmall": {
        "accounts": [
          {
            "accountId": "RYPALI",
            "identifiers": [
              {
                "identifierType": "LJLYRELG",
                "identifierValue": "QBPIMO"
              }
            ]
          }
        ]
      },
      "toabao": {
        "accounts": [
          {
            "accountId": "WMLRZCXF",
            "identifiers": [
              {
                "identifierType": "KFRMSGB",
                "identifierValue": "BMDUZBJW"
              }
            ]
          }
        ]
      },
      "web_engage": {
        "accounts": [
          {
            "accountId": "OZTPZIR",
            "identifiers": [
              {
                "identifierType": "MYYY",
                "identifierValue": "ZEOI"
              }
            ]
          }
        ]
      },
      "line": {
        "accounts": [
          {
            "accountId": "COSCV",
            "identifiers": [
              {
                "identifierType": "JAMCFYVVDT",
                "identifierValue": "ZMQSD"
              }
            ]
          }
        ]
      },
      "martjack": {
        "accounts": [
          {
            "accountId": "OUDL",
            "identifiers": [
              {
                "identifierType": "QANYFG",
                "identifierValue": "LRFI"
              }
            ]
          }
        ]
      },
      "customerId": 8727,
      "jd": {
        "accounts": [
          {
            "accountId": "MVHPLDNBC",
            "identifiers": [
              {
                "identifierType": "HJC",
                "identifierValue": "PPBVXAAWU"
              }
            ]
          }
        ]
      },
      "website": {
        "accounts": [
          {
            "accountId": "NWNPWDKD",
            "identifiers": [
              {
                "identifierType": "WHREDTWTP",
                "identifierValue": "ULIEPEERJ"
              }
            ]
          }
        ]
      },
      "firstName": "FYBZ",
      "instore": {
        "id": 970,
        "mobile": "RMKFBOSRI",
        "email": "RSWTLW",
        "externalId": "LRK",
        "cardnumber": "THUQPBYZG",
        "cardexternalid": "ECNO",
        "cardNumbers": [
          "JJPBSTP"
        ]
      }
    },
    "alternateCurrencyConvertedBreakup": [
      {
        "entityName": "HCGE",
        "alternateCurrencyEntityDetails": {
          "alternateCurrencyIdentifier": "EOMPXCORU",
          "alternateCurrencyName": "BXOL",
          "alternateCurrencyValue": "LMMOG",
          "id": 1771,
          "billNumber": "WGABQ",
          "itemCode": "BEPTCZXPY",
          "billDate": "SSAI"
        },
        "promotionalAlternateCurrencyBreakup": [
          {
            "alternateCurrencyIdentifier": "ISBZWMT",
            "alternateCurrencyName": "JIWAY",
            "alternateCurrencyValue": "OAFVLVJGW",
            "programId": 3254,
            "promotionId": 6056,
            "promotionName": "VLPQSLRXYW",
            "promotionDetails": [
              {
                "issueRestrictions": [],
                "linkedTargetGroupVsTargetRuleIdMap": {},
                "promotionEndDate": "VCDPFYWF",
                "promotionEndDateInMillis": 1798847999000,
                "customFields": [],
                "promotionIdentifier": "MPJMNVI",
                "promotionStartDate": "JDRKQ",
                "promotionStartDateInMillis": 1761955200000,
                "promotionName": "QLSSYLIFU",
                "redemptionRestrictions": [],
                "pointsOfferType": "MSI",
                "promotionDescription": "AWZJDBRGE",
                "promotionType": "NHVV",
                "promotionId": 12,
                "earnRestrictions": [],
                "programId": 2720
              }
            ]
          }
        ],
        "nonPromotionalAlternateCurrencyBreakup": [
          {
            "alternateCurrencyIdentifier": "GBWWKDNIVN",
            "alternateCurrencyName": "QGVAERKSXL",
            "alternateCurrencyValue": "DLDVHWRB",
            "programId": 8280
          }
        ]
      }
    ],
    "eventDateTime": "POGLNC",
    "triggeringActivity": {
      "name": "GJK",
      "identifiers": [
        {
          "key": "ZSUK",
          "value": "CWAZKS"
        }
      ],
      "enteredBy": {
        "id": 2732,
        "till": {
          "code": "VYWSPSDJ",
          "name": "SZG"
        },
        "store": {
          "code": "WROQW",
          "name": "NHTUQHZDQ",
          "externalId": "VHKUPNBGHJ",
          "externalId1": "GFXOPF",
          "externalId2": "PVGUEFTK"
        }
      },
      "entityInformation": {
        "entityType": "QWOQL",
        "entityId": 5706
      },
      "additionalAttributes": [
        {
          "key": "OHO",
          "value": "SMVPKW"
        }
      ]
    },
    "loyaltyProgramId": 6662,
    "alternateCurrencyConversionSource": "DHWNBCJCC"
  },
  "refId": "OPV",
  "loyaltyEventId": "IEGWOQSL",
  "apiRequestId": "CHQNOBC",
  "eventId": "UQCFJH",
  "createdAt": 2065,
  "traceAttributes": {
    "TJKPZFGJO": "LUOEIJEY",
    "IYFXJB": "NYDTOJKPG",
    "FPZOVNRPPR": "UEKJFAK"
  },
  "orgId": 6500
}

Loyalty customer

Loyalty Customer Merge Event (loyaltyCustomerMerge)

Notifies the merging of loyalty users.

{
  "eventName": "loyaltyCustomerMerge",
  "data": {
    "survivorCustomerIdentifiers": {
      "customerId": 163879182
    },
    "victimCustomerIdentifiers": {
      "customerId": 163879181
    },
    "triggeringActivity": {
      "name": "customerMerge",
      "identifiers": [
        
      ],
      "additionalAttributes": [
        
      ]
    },
    "enteredBy": {
      "id": -1
    },
    "survivorCustomerLoyaltySummary": [
      {
        "loyaltyProgramId": 18,
        "lifetimePoints": 200.0,
        "currentPoints": 200.0,
        "promisedPoints": 0.0,
        "tierNumber": 3
      }
    ]
  },
  "orgId": 150014,
  "refId": "150014_13960169",
  "apiRequestId": "13960169",
  "createdAt": 1683871320301
}
{
  "eventName": "loyaltyCustomerMerge",
  "eventLogId": 859,
  "data": {
    "survivorCustomerIdentifiers": {
      "loyaltyType": "ZECHPM",
      "ecommerce": {
        "accounts": [
          {
            "accountId": "ZIA",
            "identifiers": [
              {
                "identifierType": "VTAZUC",
                "identifierValue": "CHTG"
              }
            ]
          }
        ]
      },
      "lastName": "DSGNRWKW",
      "facebook": {
        "accounts": [
          {
            "accountId": "NBYUU",
            "identifiers": [
              {
                "identifierType": "MUWG",
                "identifierValue": "ZYH"
              }
            ]
          }
        ]
      },
      "wechat": {
        "accounts": [
          {
            "accountId": "LHXICV",
            "identifiers": [
              {
                "identifierType": "NAZLE",
                "identifierValue": "ZLUO"
              }
            ]
          }
        ]
      },
      "tmall": {
        "accounts": [
          {
            "accountId": "JEQDAYD",
            "identifiers": [
              {
                "identifierType": "QFBRBXP",
                "identifierValue": "LBXJQVG"
              }
            ]
          }
        ]
      },
      "toabao": {
        "accounts": [
          {
            "accountId": "RAOC",
            "identifiers": [
              {
                "identifierType": "WLGNYUBLZ",
                "identifierValue": "PGE"
              }
            ]
          }
        ]
      },
      "web_engage": {
        "accounts": [
          {
            "accountId": "BSMUTO",
            "identifiers": [
              {
                "identifierType": "GHGCPYUPR",
                "identifierValue": "SYLIPRDZ"
              }
            ]
          }
        ]
      },
      "line": {
        "accounts": [
          {
            "accountId": "TJSFCQWMI",
            "identifiers": [
              {
                "identifierType": "MPGVHSOB",
                "identifierValue": "ZFWJELDJBB"
              }
            ]
          }
        ]
      },
      "martjack": {
        "accounts": [
          {
            "accountId": "ASSLSGD",
            "identifiers": [
              {
                "identifierType": "VXTCSPEJE",
                "identifierValue": "ZOU"
              }
            ]
          }
        ]
      },
      "customerId": 9858,
      "jd": {
        "accounts": [
          {
            "accountId": "TWQE",
            "identifiers": [
              {
                "identifierType": "FFL",
                "identifierValue": "UWWQVCNBZZ"
              }
            ]
          }
        ]
      },
      "website": {
        "accounts": [
          {
            "accountId": "EIDCDYNSV",
            "identifiers": [
              {
                "identifierType": "CTVI",
                "identifierValue": "HLOBHRGGEW"
              }
            ]
          }
        ]
      },
      "firstName": "VCAYFUSQW",
      "instore": {
        "id": 2243,
        "mobile": "RAAB",
        "email": "UAXWQQLFU",
        "externalId": "OTIPAUGE",
        "cardnumber": "QVFP",
        "cardexternalid": "RPROA",
        "cardNumbers": [
          "PEOFLJ"
        ]
      }
    },
    "victimCustomerIdentifiers": {
      "loyaltyType": "YGIGKM",
      "ecommerce": {
        "accounts": [
          {
            "accountId": "QXQIIQSLV",
            "identifiers": [
              {
                "identifierType": "JZA",
                "identifierValue": "SNSFDE"
              }
            ]
          }
        ]
      },
      "lastName": "VRUIPTM",
      "facebook": {
        "accounts": [
          {
            "accountId": "IJJTSUPDLY",
            "identifiers": [
              {
                "identifierType": "KFQMUEZT",
                "identifierValue": "HVXUITPN"
              }
            ]
          }
        ]
      },
      "wechat": {
        "accounts": [
          {
            "accountId": "GRN",
            "identifiers": [
              {
                "identifierType": "YLGMLFYUG",
                "identifierValue": "ZZQP"
              }
            ]
          }
        ]
      },
      "tmall": {
        "accounts": [
          {
            "accountId": "RHMDG",
            "identifiers": [
              {
                "identifierType": "YNIWHLJBDK",
                "identifierValue": "ESOZBHVJT"
              }
            ]
          }
        ]
      },
      "toabao": {
        "accounts": [
          {
            "accountId": "ZWPXGQR",
            "identifiers": [
              {
                "identifierType": "OGJ",
                "identifierValue": "MUKJ"
              }
            ]
          }
        ]
      },
      "web_engage": {
        "accounts": [
          {
            "accountId": "IJLJRD",
            "identifiers": [
              {
                "identifierType": "ETAKTLSIRM",
                "identifierValue": "QOXYDTNBZ"
              }
            ]
          }
        ]
      },
      "line": {
        "accounts": [
          {
            "accountId": "XVB",
            "identifiers": [
              {
                "identifierType": "APOJC",
                "identifierValue": "OUYD"
              }
            ]
          }
        ]
      },
      "martjack": {
        "accounts": [
          {
            "accountId": "KEISNWY",
            "identifiers": [
              {
                "identifierType": "AVURBZ",
                "identifierValue": "HPXLNLMVJV"
              }
            ]
          }
        ]
      },
      "customerId": 4208,
      "jd": {
        "accounts": [
          {
            "accountId": "NRWOZF",
            "identifiers": [
              {
                "identifierType": "NTXPMJYK",
                "identifierValue": "XRPANTWVT"
              }
            ]
          }
        ]
      },
      "website": {
        "accounts": [
          {
            "accountId": "JXFJCV",
            "identifiers": [
              {
                "identifierType": "BOB",
                "identifierValue": "LBKYKN"
              }
            ]
          }
        ]
      },
      "firstName": "MRRDLRTVF",
      "instore": {
        "id": 2557,
        "mobile": "NWJRLECZKR",
        "email": "PUNEFKIROT",
        "externalId": "XURSRHYST",
        "cardnumber": "RHNQ",
        "cardexternalid": "VTCXZKNKJ",
        "cardNumbers": [
          "TRTZOGDRG"
        ]
      }
    },
    "triggeringActivity": {
      "name": "ZZHFJPACLO",
      "identifiers": [
        {
          "key": "VAR",
          "value": "ZTJLQ"
        }
      ],
      "enteredBy": {
        "id": 256,
        "till": {
          "code": "DFDLD",
          "name": "QFFLZKKIKM"
        },
        "store": {
          "code": "YVLITSNHE",
          "name": "LJPCOKL",
          "externalId": "RLOOZEGZ",
          "externalId1": "GENTPPIJ",
          "externalId2": "LIKQRKVH"
        }
      },
      "entityInformation": {
        "entityType": "VHFZY",
        "entityId": 5992
      },
      "additionalAttributes": [
        {
          "key": "YQB",
          "value": "KEBMTN"
        }
      ]
    },
    "loyaltyProgramDetails": {
      "id": 8806,
      "name": "DFUTTT",
      "isDefault": true,
      "pointsToCurrencyRatio": 9775.035898889866,
      "tiers": [
        {
          "tierNumber": 5998,
          "tierName": "EGDMA"
        }
      ]
    },
    "enteredBy": {
      "id": 6005,
      "till": {
        "code": "YAH",
        "name": "HIBXDKPFG"
      },
      "store": {
        "code": "ZUUASYYNNR",
        "name": "ZHFBEUM",
        "externalId": "GPHUFP",
        "externalId1": "QHH",
        "externalId2": "XZDBFR"
      }
    },
    "survivorCustomerLoyaltySummary": [
      {
        "loyaltyProgramId": 8919,
        "lifetimePoints": 5477.226059009397,
        "currentPoints": 4837.364829724718,
        "promisedPoints": 7661.02790613185,
        "tierNumber": 6906
      }
    ]
  },
  "refId": "ZWNONVCNS",
  "loyaltyEventId": "GPJBBUR",
  "apiRequestId": "NPEA",
  "eventId": "USYH",
  "createdAt": 7255,
  "traceAttributes": {
    "MHMA": "CXOZGFKF",
    "JVECMA": "JVSLDTU"
  },
  "orgId": 2212
}