Campaigns & Coupons based filters

Redemption Count*

You can get the customers based on coupon redemption count in a specific duration.

You can select the points range using the operators Greater than equal, Less than equal, Equals, and In the range of.

Duration*

Lets you fetch customers with coupon redemption count for a specific period.

You can choose duration either by Specific dates or Relative days.

Campaign

Lets you filter customers who redeemed coupons of a specific campaign.

Click +/- Fields > Select Campaigns > Type your preferred campaign name in the available box and check the campaign to select (you can select multiple campaigns) > Click Select.

Discount Code

Lets you filter customers who redeemed a specific coupon.

Click +/- Fields> Select Discount Code> Type your preferred coupon code in the available box and check the code to select (you can select multiple coupon codes) > Click Select.

Store Hierarchy

This option lets you filter customers by store(s) at which the activity is done. You can also select stores by zones and concepts.

You can select the registered customer by using the hierarchy as a store, zone, and concept.

Campaign*

Lets you fetch customers who were contacted in a specific campaign, select the campaign name from the drop-down list. For example, you can include customers who were contacted for the campaign.

Duration

Lets you fetch customers who were contacted in a specific campaign during the specific period.

You can choose duration either by Specific dates or Relative days.

Channel

Lets you get customers contacted through a specific channel such as SMS, Email, iOS app, Android app, and so on.

Audience Group

Lets you get customers who were contacted in a specific campaign and belong to the selected audience group. For example, you can get the customers who were contacted in sms_demo (campaign name) and belong to the demo group1 (audience group name).

Delivery Status

Lets you filter further by delivery status such as sent, received, not delivered, and so on.

Received messages count*

You can get the customers based on the received messages count in a specific duration.

You can select the points range using the operators Greater than equal, Less than equal, Equals, and In the range of.

Duration*

Lets you get customers based on messages received count in a specific duration.

You can choose duration either by Specific dates or Relative days.

Number of expiring coupons*

You can get the customers based on the number of expiring coupons in a specific duration.

You can select the points range using the operators Greater than equal, Less than equal, Equals, and In the range of.

Duration*

Lets you get customers based on the number of expiring coupons in a specific duration.

You can choose duration either by Specific dates or Relative days.

Campaign*

You can select the campaign(s) from which you want to fetch the customer list.

You can either include or exclude a given condition.

Duration

Lets you get customers that were contacted through Timeline Campaigns.

You can choose duration either by Specific dates or Relative days.

Channel

You can further filter customers who were contacted through a specific communication channel(s) such as SMS, email, WeChat, Android app, and iOS app. You can select one or more channels.

Delivery Status

Lets you filter further by delivery status, such as sent, received, not delivered, and so on.

Milestone

You can get customers of your preferred milestones on selected timelines.

Timeline

You can get customers on a specific timeline. You will see the list of timelines of the selected campaigns. Select the timelines that you want to apply.

Campaign*

You can get customers who responded to a specific campaign(s). For example, you can include customers who have responded to the campaign sms_demo (campaign name).

Date

This lets you filter customers who responded (transacted) in a specific period.

You can choose duration either by Specific dates or Relative days.

Audience Group

This option lets you filter only those customers who belong to the selected audience group(s).

Store Hierarchy

This option lets you filter customers by store(s) at which the activity is done. You can also select stores by zones and concepts.

You can select the registered customer by using the hierarchy as a store, zone, and concept.

Product

Select products that you want to include. For example, customers who purchased products from the Electronics category.

You can select products by Parent category, category, size of the product, product name, or Item code. For details on how to configure each option, see [Product filter].

Day

This filter lets you get customers who responded to the campaign on the specific day(s) of a week during the campaign.
To learn more, see here. (link)

Hour

This filter lets you get customers who responded to the campaign during the campaign period only in the selected time range (from 00 to 23 hours) in a day.

To learn more, see here. (link)

Coupon Issued*

Lets you get the customers to whom a specific number of coupons were issued.

You can select the points range using the operators Greater than equal, Less than equal, Equals, and In the range of ((this also considers the minimum and the maximum number of issued coupons mentioned)

During*

This filter enables you to further filter customers to whom coupons were issued in a specific duration.

You can choose duration either by Specific dates or Relative days.

Campaign

This filter lets further filter coupons from a specific campaign.

For example, you can get customers who received more than 2 coupons (greater than equal to) from demo_campaign (campaign name) before September 27, 2021.

Discount Code

This lets you further filter only those customers to whom n coupons were issued with discount code(s), during a selected period.
For example, you can get customers to whom (greater than or equal to) 10 coupons were issued before September 27, 2020, with the discount code demo_code (value of the discount code).

Store Hierarchy

This option lets you filter customers by store(s) at which the activity is done. You can also select stores by zones and concepts.

You can select the registered customer by using the hierarchy as a store, zone, and concept.