You can use the Zalo notification service (ZNS) to send messages through Zalo, a popular communication channel in Vietnam.

Prerequisite

An official Zalo account (OA) is required.

Configuring the template

Configuration of the Zalo template can only be done through the Capillary Gateway support team.

Approval of Zalo templates

The Zalo template needs to be approved and whitelisted by Zalo. This approval process is handled by the Capillary Gateway team/vendor. You can filter the Zalo templates in the Creatives by their status.

Previewing of a template

To preview a template, click the preview button or the overview button.