Supported Events

Event notifications for the following events can be configured.

Event	Description
rewardIssued	Notification that a reward has been issued to a customer.
streakCustomerUnEnrolment	Notification that a customer has been unenrolled from a streak program.
issueRewardFailure	Notification that a reward issuance failed.
updateRewardTransaction	Notification that a reward transaction has been updated.
notInterestedBillAdded	Notification that a bill was added under the ‘not interested’ category.
groupUpdated	Notification that a customer group has been updated.
promisedToCurrentPointsConversion	Notification that promised points were converted to current points.
pointsTransferredReceived	Notification that transferred points were received by a customer.
groupCreated	Notification that a new customer group has been created.
partnerProgramUpdated	Notification that a partner program has been updated.
pointsIssued	Notification that points were issued to a customer.
supplementaryMembershipExpiryReminder	Reminder that a supplementary membership is about to expire.
targetCustomerEnrolment	Notification that a customer has been enrolled in a target program.
unifiedTargetsUnAchieved	Notification that unified targets have not been achieved.
partnerProgramDelinked	Notification that a partner program has been delinked.
badgeEarned	Notification that a customer has earned a badge.
cartPromotionIssued	Notification that a cart promotion has been issued.
rewardCreated	Notification that a reward has been created.
manualPointsAdjustment	Notification that points were manually adjusted.
redeemedPointsReversed	Notification that redeemed points were reversed.
cartPromotionEarned	Notification that a cart promotion has been earned.
tierDowngraded	Notification that a customer was downgraded to a lower tier.
pointsTransferredInitiated	Notification that a points transfer has been initiated.
tierUpgraded	Notification that a customer was upgraded to a higher tier.
loyaltyCustomerMerge	Notification that loyalty accounts were merged.
partnerProgramLinked	Notification that a partner program has been linked.
requestUpdated	Notification that a request was updated.
promotionIssued	Notification that a promotion has been issued.
targetPeriodStarted	Notification that a target period has started.
pointsExpiryChange	Notification that the points expiry date has changed.
pointsExpired	Notification that points have expired.
unifiedTargetsAchieved	Notification that unified targets have been achieved.
rewardUpdated	Notification that a reward has been updated.
transactionUpdated	Notification that a transaction has been updated.
customerAdded	Notification that a new customer has been added.
groupMemberRemoved	Notification that a member was removed from a group.
targetValueAchieved	Notification that a target value has been achieved.
singlePointsExpiryUpdated	Notification that the expiry date of single points has been updated.
alternateCurrenciesIssued	Notification that alternate currencies have been issued.
transactionRejected	Notification that a transaction was rejected.
tierDowngradeReminder	Reminder that a customer is about to be downgraded.
issuedPointsReversed	Notification that issued points were reversed.
groupMemberAdded	Notification that a member was added to a group.
pointsContributionToGroup	Notification that points were contributed to a group.
streakLevelUnAchieved	Notification that a streak level was not achieved.
CouponRedeem	Notification that a coupon was redeemed.
promotionEarned	Notification that a promotion was earned.
retroBillAdded	Notification that a retro bill was added.
pointsExpiryReminder	Reminder that points are about to expire.
pointsRedeemed	Notification that points were redeemed.
cartPromotionRevoked	Notification that a cart promotion was revoked.
transactionAdded	Notification that a new transaction was added.
rejectedTransactionRetrigger	Notification that a rejected transaction was retriggered.
streakCustomerEnrolment	Notification that a customer was enrolled in a streak program.
CouponIssue	Notification that a coupon was issued.
IssueBulkCoupon	Notification that bulk coupons were issued under a series.
tierRenewed	Notification that a customer’s tier was renewed.
streakLevelAchieved	Notification that a streak level was achieved.
cardUpdated	Notification that a card was updated.
targetAchievedValueUpdated	Notification that a target’s achieved value was updated.
cartPromotionRedeemed	Notification that a cart promotion was redeemed.
targetValueUpdated	Notification that a target’s value was updated.
customerUpdated	Notification that customer details were updated.
issuedAlternateCurrenciesReversed	Notification that issued alternate currencies were reversed.
requestWorkflowEvent	Notification of an event in a request workflow.
targetPeriodCompleted	Notification that a target period was completed.

The above events are also referred to as transactional events, as each of these events is inherently transactional in nature.

Updated 36 minutes ago