Customer Activities
A rule expression is a combination of profile, attributes, sub-attributes (for selected attributes), operators, and expression values. Profiles might vary based on the activity and accordingly the attributes, and sub-attributes.
The following table provides the list of profiles supported for each activity. Each profile supports certain attributes. You can read more about each profile in the next article.
| Activity | Description | Supported Profiles |
|---|---|---|
| Make a transaction (TransactionAdd) | Transaction Add is a combination of a new transaction and tracker finished activities. Here, you can evaluate conditions and execute actions on a new transaction, tracker, and transaction complete activities. | currentCustomer currentCustomerPartner currentEvent currentStore currentTracker currentTrackerCondition currentTxn groupPrimaryCustomer organization program referrerCode tenderProfile |
| DelayedAccrual | Credits points to customer account after a specific number of days. | currentCustomer currentEvent currentStore program |
| CustomerRegistration | Create rules and execute actions on a new customer registration activity. | currentCustomer currentCustomerPartner currentEvent currentStore groupPrimaryCustomer organization program referrerCode |
| PointsRedemption | Configure rules and actions on points redemption activity. Even before validating points redemption conditions, the system checks whether the points are redeemable. | currentCustomer currentCustomerPartner currentEvent currentStore organization program |
| CouponRedemption | Define rules and conditions on coupon redemption activity. | currentCustomer currentCustomerPartner currentEvent currentStore organization program |
| ReturnTransaction | Configure rules and actions on transaction return activity. | currentCustomer currentCustomerPartner currentEvent currentStore groupPrimaryCustomer organization program returnBill tenderProfile |
| CustomerUpdate | Configure rules and actions on the customer profile update activity. | currentCustomer currentCustomerPartner currentEvent currentStore groupPrimaryCustomer organization program |
| TransactionUpdate | Configure rules and actions on the transaction update activity. | currentCustomer currentCustomerPartner currentEvent currentStore currentTxn groupPrimaryCustomer organization program |
| SocialConnect | Execute actions for social events (events through Social Connect) | currentCustomer currentCustomerPartner currentEvent currentStore groupPrimaryCustomer organization program |
| SlabUpgrade | Configure rules for the tier upgrade activity. | currentCustomer currentCustomerPartner currentEvent currentStore currentTxn groupPrimaryCustomer organization program referrerCode tenderProfile |
| TargetCompleted | Configure rules for target-based loyalty. | currentCustomer currentCustomerPartner currentEvent currentStore groupPrimaryCustomer organization program |
Updated about 1 year ago