Channel configuration

This page provides you with information on communication/source channels in the Capillary platform.

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The following channels are available on the Capillary platform. These can serve as either a source for customer registration, a communication channel to engage with a customer or both.

  1. Facebook
  2. WEB_ENGAGE
  3. WECHAT
  4. INSTORE
  5. MARTJACK
  6. TMALL
  7. TAOBAO
  8. JD
  9. ECOMMERCE
  10. WEBSITE
  11. LINE
  12. XIAOHONGSHU
  13. GLOBAL_SCANNER
  14. SUNING
  15. PINDUODUO
  16. KAOLA
  17. MOBILE_APP
  18. WHATSAPP
  19. Linkedin
  20. SMS
  21. Indiamart
  22. VIBER
  23. MPUSH_FCM
  24. STOREMAX
  25. RCS
  26. MAPP_SDK
  27. OAUTH_EXTERNAL
  28. ZALO

Adding account

  1. From the channels list, click on the required channel name.
  2. Click +Add account.
  3. Enter the following details. These fields can differ based on the channel. For adding the details, contact the Gateway team.
  4. Click Submit.

Updated 4 months ago