The following channels are available on the Capillary platform. These can serve as either a source for customer registration, a communication channel to engage with a customer or both.

1. Facebook
2. WEB_ENGAGE
3. WECHAT
4. INSTORE
5. MARTJACK
6. TMALL
7. TAOBAO
8. JD
9. ECOMMERCE
10. WEBSITE
11. LINE
12. XIAOHONGSHU
13. GLOBAL_SCANNER
14. SUNING
15. PINDUODUO
16. KAOLA
17. MOBILE_APP
18. WHATSAPP
19. Linkedin
20. SMS
21. Indiamart
22. VIBER
23. MPUSH_FCM
24. STOREMAX
25. RCS
26. MAPP_SDK
27. OAUTH_EXTERNAL
28. ZALO

Adding account

1. From the channels list, click on the required channel name.
2. Click +Add account.
3. Enter the following details. These fields can differ based on the channel. For adding the details, contact the Gateway team.
4. Click Submit.

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Note

If any of the channels are unavailable, please contact the Capillary Gateway team for support.