Channel configuration
This page provides you with information on communication/source channels in the Capillary platform.
The following channels are available on the Capillary platform. These can serve as either a source for customer registration, a communication channel to engage with a customer or both.
- WEB_ENGAGE
- INSTORE
- MARTJACK
- TMALL
- TAOBAO
- JD
- ECOMMERCE
- WEBSITE
- LINE
- XIAOHONGSHU
- GLOBAL_SCANNER
- SUNING
- PINDUODUO
- KAOLA
- MOBILE_APP
- SMS
- Indiamart
- VIBER
- MPUSH_FCM
- STOREMAX
- RCS
- MAPP_SDK
- OAUTH_EXTERNAL
- ZALO
Adding account
- From the channels list, click on the required channel name.
- Click +Add account.
- Enter the following details. These fields can differ based on the channel. For adding the details, contact the Gateway team.
- Click Submit.
Note
If any of the channels are unavailable, please contact the Capillary Gateway team for support.
Updated 4 months ago