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GetTING Started

Introduction
Accessing Capillary
Home page Tour

Engage+

Introduction to Engage+
- Engage+ Overview
- Accessing Engage
Audience Management
Campaign Management
Journey
Engagement Channels
Personalisation
Incentive Management
FAQs

Insights+

Getting started
KPI and dimensions
- List of KPIs and Dimensions
Charts
Reporting
Filters
Fact & Dimension Tables
- Fact tables
- Dimension tables
Use case based schema explain
- Points awarded/deducted scenarios
- Return after redemption scenarios
Customer Segmentation
Data export
Fraud Management
BI Tool Connector
- Connect Power BI and Tableau Desktop to Databricks
- Viewing Power BI Dashboards on Insights
Custom Namespace for Organisation
Databricks
Data Encryption Settings

Capillary Data Platform

Entities Management
Member Care
Member Care New UI
Connect+
Data import
Event notification
Fraud Management
- Setup Fraud detection
(New) Request Workflow

Loyalty+

Introduction to Loyalty+
Loyalty guides
- Retro guide
Loyalty Settings
- Points Promotion
- Points Rolling Expiry
Advanced Loyalty Features
Loyalty+ Reporting
Programs Home Page
Strategies
Trackers
Workflows
Profiles & attributes
Loyalty+ Promotions
RBAC (Role-based access control)
Workflow simulation
- Transaction Add
Badges
Rewards Catalog
Games

Developer DOcs

Neo Extension
Dev Console
Vulcan
SDKs

ADMIN CONTROLS

Organization
- Organization Overview
- Organization Management
(Old) User management
(New) User Management
Credit management
Setup Localization
Localisation management
Single Sign On (SSO)
API Gateway Integration with CIAM Platforms
API Security
- Authentication
- Authorization
Data Privacy
Channel configuration
Reset Password Using Import
Identity Access Management

Announcements

Product Highlights
Release Notes

Rewards+

Getting Started with Rewards+
Rewards+ Overview
Types of Rewards Supported by Rewards+
Sources for Rewards+
Core Components
Ingestion and Extraction (Data import & export)
Rewards+ Agent Support Tool
Rewards+Dashboard
Example and Sample Rewards+ UI

MCP Server

MCP

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Engagement Channels

Flutter SDK Documentation

Introduction
SMS
Email
Call Task
WhatsApp
Wechat
Viber
Push Notifications
RCS
Zalo
In-app Message
LINE
Configure Engagement Channel Settings
Channel priority
Supported Labels for Engagement Channels

Updated about 1 month ago