Jump to Content

Home User Documentation API Documentation Developer Documentation Releases

User Documentation

Home User Documentation API Documentation Developer Documentation Releases

All

Pages

Start typing to search…

GetTING Started

Introduction
Accessing Capillary
Home page tour

Engage+

Introduction to Engage+
- Engage+ Overview
- Accessing Engage
Audience Management
Campaign Management
Journey Management
Configure Engagement Channel Settings
Creatives
Message optimization strategies
- Message personalization
- Channel priority
Content management
Incentive management
Reports
- View campaign reports
Cart Promotions
- Create Cart Promotion
- Configure Cart Promotion
FAQs
Communication Channels
Use case

Insights+

Getting started
KPI and dimensions
- List of KPIs and Dimensions
Charts
Reporting
Filters
Fact & Dimension Tables
- Fact tables
- Dimension tables
Use case based schema explain
- Points awarded/deducted scenarios
- Return after redemption scenarios
Customer Segmentation
Data export
Fraud Management
BI Tool Connector
- Steps to connect to BI Tool (PowerBi, Tableau)
- FAQ
Custom Namespace for Organisation
Databricks
Data Encryption Settings

Capillary Data Platform

Entities Management
Member Care
Member Care New UI
Connect+
Data import
Event notification
Fraud Management
- Setup Fraud detection
(New) Request Workflow

Loyalty+

Introduction to Loyalty+
Loyalty guides
- Retro guide
Loyalty Settings
- Points Promotion
- Points Rolling Expiry
Advanced Loyalty Features
Loyalty+ Reporting
Programs Home Page
Strategies
Trackers
Workflows
Profiles & attributes
Loyalty+ Promotions
RBAC (Role-based access control)
Workflow simulation
- Transaction Add
Badges
Rewards Catalog
Games

ADMIN CONTROLS

Organization
- Organization Overview
- Org management
(Old) User management
(New) User Management
Credit management
Setup Localization
Localisation management
Single Sign On (SSO)
API Gateway Integration with CIAM Platforms
API Security
- Authentication
- Authorization
Data Privacy
Channel configuration
Reset Password Using Import
Identity Access Management

Developer DOcs

Neo Extension
Dev Console
Vulcan
SDKs

Smart Store+

Lead management system

Announcements

Product Highlights
Release Notes

Rewards+

Overview

Powered by

Manage Journey

Flutter SDK Documentation

Manage Live Journey Versions
Duplicate Journey
Test Journey
Block-Level Reporting in Journey
Search User Journey History

Updated 1 day ago

Supported Labels for Engagement Channels

Manage Live Journey Versions