Schedule message

Learning Objectives

After reading this article you would be able to:

• Set a Message Delivery Schedule

Introduction

Message delivery scheduling provides the user with flexibility and helps plan ahead on their goals.

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• You can schedule a message only within the campaign period.
• Messages will not deliver between 9:00 pm to 9:00 am. Any message scheduled within this period will be sent post 9:00 am.

Problem Statement

Set a message delivery schedule. The message will be delivered based on the selected schedule.

Solution

There are 3 ways in which a message can be scheduled:

• Immediately after approval
• On a specific date
• Repeats Periodically

• Immediately After Approval
  The message will be immediately delivered after its approval.

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Currently, for campaigns that are set to run Immediately on Approval or Scheduled on a future date, the current state of the lists is used. However, if the user can manually refresh the list in Audience Manager before using the message.

• On a specific date
  The message will be delivered only on the selected date and time.

Select a specific date and time, and then click Done.

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Currently, for campaigns that are set to run Immediately on Approval or Scheduled on a future date, the current state of the lists is used. However, if the user can manually refresh the list in Audience Manager before using the message.

• Repeats periodically
  The message will be delivered on a repeated frequency within the campaign duration.

Select a repeat frequency from the available options, and then click Done

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Currently, for the recurring campaigns, the audience list (filter-based) attached will be refreshed at the time of campaign execution

Every day: Select a message delivery time. The message will be delivered every day at the same time within the campaign duration. You can also set the repeat frequency calendar timeline. Select a start date and an end date for it.

Every week: Select a day of the week and time for message delivery. The message will be delivered on a particular day of the weekday and at a particular time within the campaign duration. You can also set the repeat frequency calendar timeline. Select a start date and an end date for it.

Every month: Select a date and time for message delivery. The message will be delivered on a particular date of the month and at a particular time within the campaign duration. You can also set the repeat frequency calendar timeline. Select a start date and an end date for it.

Custom: Select a date and time for message delivery. The message will be delivered on a specific date of the month and at a particular time within the campaign duration. You can also set the repeat frequency calendar timeline. Select a start date and an end date for it.

Explore

Create a message