Schedule Report

The Schedule Report function allows you to automate report scheduling, offering options such as daily, weekly, monthly, or fixed times. Once scheduled, the system automatically sends these reports via email to designated recipients. Each email includes scorecards displaying all Key Performance Indicators (KPIs) from the report, along with the option to download the report as an Excel file and a direct link to view it on Insights+. You can customize the email, add a personalized message, and embed KPIs directly within the email. Both Standard and Custom Reports can be scheduled.

Creating Schedule

To Schedule a Report, do the following:

  1. Open the report you want to schedule. Customize the report if required using the available report filters and chart dimensions
  2. On the top-right of the report, click the More Options icon >Schedules. This shows the existing list of schedules for that report.
  1. To create a new schedule, click Create Schedule.
  1. Configure the fields based on the descriptions provided in the table below
OptionDescription
Schedule NameSpecify a name for the schedule job.
Time PeriodBased on the report duration, the Time Period will be selected automatically.
FiltersThis will show the list of filters applied to the report (if any).
FrequencyChoose the frequency of sending the report - Once, Daily, Weekly, or Monthly.
For Once, choose the Date and Time of sending the report.
For Daily, choose the Time of sending the report and until (End Date) when you want this report to run.
For Weekly, choose the day on which you want the report to send, the Time of sending the report, and until when (End Date) you want this report to run.
For Monthly, choose the Date and Time you want the report to send, and until when (End Date) you want this report to run.
Select RecipientsSelect the targeted audience of the report from the list.
Customize EmailEnable this option to customize email to include custom message and select KPIs that you want to see in the email.
Include a custom messageEnable this option to include a custom message in the email and specify the message in the text box that appears below it. You can have up to 150 characters in the message.
Embed KPIs on emailEnable this option to choose the KPIs that you want to embed in the email body (under Report Email) as shown in the screenshot below. You can choose up to eight KPIs.
Note: Currently, this feature is restricted only to one scheduler per organization.
  1. Customize the email by adding a custom message. You can select up to 8 KPIs which will be included in the email. Expand the Add KPIs drop-down and select the required KPIs. Click Apply.
  1. Click Done on the Create Schedule page.

Viewing and Downloading Report through Email

The following is a sample view of an email of a scheduled report.

The message that you set in Include custom message will appear on the top of the email body as highlighted below.

  1. Click View Report to view the report on Insights+. Login to Insights+ before clicking this option.
  2. Click Download as to download the report as an Excel sheet.
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Applying filters and Dimensions to a Scheduled Custom Report

You can apply filters and dimensions to a custom report that you want to schedule.

To set filters and dimensions:

  1. Open a custom report
  2. Click the More Options icon > Edit.
  3. Add the required filters and dimensions
  4. Click Save
    In recurring jobs, whenever the scheduler runs, you will get a report with prefilled filters and dimensions.

Editing Schedule

Any running schedule can be edited as per the users requirements. All the parameters originally used to create the schedule can be modified. To edit a schedule:

  1. Navigate to the desired report and click the More Options icon > Schedules
  2. For the desired schedule click the More Options icon > Edit.
  3. Do the required changes and click Save.

Pausing/ Resuming Schedule

Any running schedule can be paused before it is executed. To pause a schedule:

  1. Navigate to the desired report and click the More Options icon > Schedules
  2. For the desired schedule, click the More Options icon > Pause. The schedule gets paused and a Schedule paused notification appears.
  3. To resume the paused schedule, click Pause> Resume.

Unsubscribing/ Subscribing to a scheduled report

Recipients of a scheduled report receive reports through emails according to the scheduled frequency. However, a recipient can unsubscribe from a scheduled job manually to stop receiving reports. Also, an unsubscribed recipient can subscribe again to receive reports.

To unsubscribe or subscribe to a scheduled report:

  1. Navigate to the desired report and click the More Options icon > Schedules
  2. For the desired schedule, click the More Options icon > Request to unsubscribe.
  3. If you are unsubscribed from a scheduled job and want to subscribe again, click the More Options icon > Request to subscribe.

Viewing Status Log

For all the existing schedules, you can view the status log as follows:

  1. Navigate to the desired report and click the More Options icon > Schedules
  2. For the desired schedule, click the More Options icon > View Status Log.