Request Updates
A request update refers to the process of changing the status or details of an existing request within the platform.
Transaction request update (requestUpdated)
Notifies when a request is updated, such as a change in the status of a transaction request to "rejected" or "approved."
{
"eventId": "0f5d96e4-f6ff-4a8a-8522-083dc0d2d0e5",
"eventType": "requestUpdated",
"consumerGroupId": null,
"actionType": "START",
"timeStamp": 1683879070938,
"attributes": {
"createdAt": 1683879070934,
"data": {
"requestType": "TRANSACTION",
"requestBaseType": "REGULAR_TXN_ADD",
"requestTrackingId": 10585,
"status": "REJECTED",
"comments": "Receipt is missing information",
"updatedAt": 1683879070915,
"updatedBy": {
"user": {
"username": "1675438912_"
},
"id": 441
},
"customerIdentifiers": {
"customerId": 16971,
"instore": {
"email": "[email protected]",
"externalId": "602f0c3c-e8e3-4b7f-9b18-0b7f3448a418"
}
},
"updatedFields": [
{
"fieldName": "status",
"previousVal ue": "PENDING",
"currentValue": "REJECTED"
}
],
"associatedEntityFields": [
]
},
"eventName": "requestUpdated",
"refId": "2000003_10585",
"apiRequestId": "eb93e66d-5efa-44f7-9f47-ffcd1 a91dd78",
"orgId": 2000003
}
}{
"eventName": "requestUpdated",
"eventLogId": 8785,
"data": {
"requestTrackingId": 3613,
"associatedEntityFields": [
{
"fieldName": "ZWYHULMNXL",
"fieldValue": "SFBLRICW"
}
],
"requestType": "PWFTSLTOU",
"customerIdentifiers": {
"loyaltyType": "ZFVK",
"ecommerce": {
"accounts": [
{
"accountId": "INST",
"identifiers": [
{
"identifierType": "BIZNAFBAS",
"identifierValue": "ZTGPTNUN"
}
]
}
]
},
"lastName": "PNVAWWKEDV",
"facebook": {
"accounts": [
{
"accountId": "UIHQLAKEB",
"identifiers": [
{
"identifierType": "HCJOROYF",
"identifierValue": "RAYNAEZX"
}
]
}
]
},
"wechat": {
"accounts": [
{
"accountId": "KZSMDQVY",
"identifiers": [
{
"identifierType": "TLQMTKOK",
"identifierValue": "XWCH"
}
]
}
]
},
"tmall": {
"accounts": [
{
"accountId": "DKTCD",
"identifiers": [
{
"identifierType": "BIZMN",
"identifierValue": "MPZYOD"
}
]
}
]
},
"toabao": {
"accounts": [
{
"accountId": "OHIYUQGTH",
"identifiers": [
{
"identifierType": "FILE",
"identifierValue": "VZA"
}
]
}
]
},
"web_engage": {
"accounts": [
{
"accountId": "NTCNA",
"identifiers": [
{
"identifierType": "DPPU",
"identifierValue": "NAWPKPBRCQ"
}
]
}
]
},
"line": {
"accounts": [
{
"accountId": "PQSAIQB",
"identifiers": [
{
"identifierType": "DCICBMAZY",
"identifierValue": "JJRPINK"
}
]
}
]
},
"martjack": {
"accounts": [
{
"accountId": "YUCRJUTJ",
"identifiers": [
{
"identifierType": "ATVIBSZ",
"identifierValue": "SMFFKTYF"
}
]
}
]
},
"customerId": 829,
"jd": {
"accounts": [
{
"accountId": "MPYAU",
"identifiers": [
{
"identifierType": "MXIKPS",
"identifierValue": "SYGGCVGCJ"
}
]
}
]
},
"website": {
"accounts": [
{
"accountId": "TUTBVZ",
"identifiers": [
{
"identifierType": "QWCAZLG",
"identifierValue": "MFQHEDLR"
}
]
}
]
},
"firstName": "LQOSB",
"instore": {
"id": 5053,
"mobile": "XOXDOGH",
"email": "FOY",
"externalId": "VLNMWONMYQ",
"cardnumber": "CKMRU",
"cardexternalid": "CCNJR",
"cardNumbers": [
"RVLHWWZEFO"
]
}
},
"updatedAt": 2808,
"updatedBy": {
"user": {
"username": "PJUTA"
},
"id": 264,
"till": {
"code": "MIVSJ",
"name": "FXPJFKWJW"
},
"store": {
"code": "JTKVGHWDC",
"name": "CSFFRSHU",
"externalId": "MPQNHOC",
"externalId1": "FMFK",
"externalId2": "ERLIDTEWWG"
}
},
"status": "DUZDHO",
"comments": "TEGGJG",
"updatedFields": [
{
"fieldName": "JTLXCCDAXL",
"previousValue": "YJUDJG",
"currentValue": "LQPQLRCM"
}
],
"requestBaseType": "BIBDVREY"
},
"refId": "AVTE",
"loyaltyEventId": "HFN",
"apiRequestId": "JPIRKHLB",
"eventId": "VJCSAIKYN",
"createdAt": 3805,
"traceAttributes": {
"EXD": "JPVLAH",
"BTYLWIZJ": "OAJN",
"MKV": "XKY",
"CWGUCGGZ": "XYE",
"XMCYZODZHI": "CNXNDOEKI",
"LFYAQGJQUP": "CGZVR"
},
"orgId": 9718
}PII deletion request update
Notifies when a user's personal identifiable information (PII) delete request has been updated.
Scenario 1: Change in the status of the request to "rejected" or "approved."
"eventName": "requestUpdated",
"eventId": "48b6ad35-6232-45bf-bf41-deb77065b9e3",
"orgId": 781,
"createdAt": 1663690031667,
"requestTrackingId": "7676878",
"requestType": "CUSTOMER",
"requestBaseType": "DELETE",
"comments": "any request related comments",
"status": "APPROVED",
"customerId": 4545332,
"data": {
"requestId": "id",
"createdBy": {
"id": 15000375,
"till": {
"code": "kn.003",
"name": "kn.003"
},
"store": {
"code": "sskn1111",
"name": "KNIGHT_STORE_QA",
"externalId": "er4543",
"externalId1": "fef343",
"externalId2": "fef3434"
}
},
"updatedFields": [{
"fieldName": "status",
"previousValue": "PENDING",
"currentValue": "APPROVED"
}]
}
}
Scenario 2: Change in the status of the request from "Approved" to "Success" after successful deletion.
{
"eventName": "requestUpdated",
"eventId": "0ffb46d7-704c-4664-b815-24d4bb4ec51a",
"orgId": 51250,
"refId": "51250_1740972",
"apiRequestId": "f4d7d2eca1ddcc68053bf19d6caa3dea",
"createdAt": 1736506861388,
"data": {
"requestType": "CUSTOMER",
"requestBaseType": "DELETE",
"requestTrackingId": 1740972,
"status": "SUCCESS",
"comments": "APP DELETION",
"updatedAt": 1736506861276,
"updatedBy": {
"id": 50682616,
"till": {
"code": "ind.1",
"name": "ind.1"
},
"store": {
"code": "abohar01",
"name": "The Abohar Store",
"externalId": "",
"externalId1": "",
"externalId2": ""
}
},
"customerIdentifiers": {
"customerId": 387586428,
"instore": {
"mobile": "917464736933",
"externalId": "TestEXRRR",
"cardNumbers": []
}
},
"updatedFields": [
{
"fieldName": "status",
"previousValue": "APPROVED",
"currentValue": "SUCCESS"
}
],
"associatedEntityFields": []
},
"loyaltyEventId": null
}Updated 14 days ago