Engage

Add Test Customers from the Test and Preview Page

Users can now add new test customers directly from the Test and Preview page, not just the campaign settings. This enhancement streamlines the testing process, offering greater flexibility and efficiency for campaign validation. The update improves user workflow by reducing navigation steps and making test customer management more accessible during campaign setup.

Documentation link - https://docs.capillarytech.com/docs/test-and-preview-across-engagement-channels

Wait for Future Event Context Tags in Journey Engagement Blocks

You can now personalize engagement block messages using context tags derived from the Wait for future event block configured in a journey. When a customer performs the specified event and moves to the next step, both entry event-based tags and Wait for future event context tags become available in the engagement block editor. This allows brands to send highly personalized communications based on the customer's actions at each stage of the journey.

Documentation link: https://docs.capillarytech.com/docs/context-based-tags-in-engagement-block