Ownership concept in Rewards Catalog

Introduction

In response to the evolving needs of brands and marketers, Rewards catalog has introduced the OWNER entity to rewards. This feature addresses the following key requirements:

Module-Specific Rewards: Enables brands to link rewards to specific modules such as Loyalty Programs, Milestones, Campaigns, Journeys, and Goodwill.
Enhanced Control: Brands can now define and update the ownership of rewards, allowing for better management and control over the reward ecosystem.
Detailed Reporting: The addition of owner details facilitates more nuanced reporting, helping brands understand the performance of rewards across different modules.

Key Concepts

1. Owner Entity :The OWNER entity consists of two crucial values:

• Owner Type(ENUM) : Defines the module to which the reward is attributed (e.g., Loyalty Program, Milestones, etc.).
• Owner Id : The unique identifier associated with the Owner Type module (e.g., Loyalty Program ID).

2. Constraints and Validations

• Owner Type cannot be NULL : If a reward needs to be owned by a specific module, the Owner Type must be provided.
• Owner Id can be NULL: However, if an Owner Type is specified, Owner Id becomes mandatory for issuing rewards.
• Multiple Owner Ids are supported: A single reward can be linked to multiple instances of the same Owner Type.
• Update Constraints: Owners can be added or changed for upcoming rewards, but not for live rewards.

Refer to the API documentation below:

Create reward with owner

Update reward with owner

Issue a Reward

Claim a reward