Use Case
Flash Sale Campaign
Scenario
A retail brand in India is planning a one-day flash sale on its app and wants to notify all opted-in WhatsApp users. The brand must use an approved WhatsApp template under the Marketing category and adhere to Meta’s business communication policies.
Requirements
- Use an approved Marketing template from WhatsApp.
- Add dynamic placeholders like customer name and discount coupon.
- Include a clickable app download or shop now link.
- Provide users with the option to unsubscribe if they do not wish to receive further messages.
Solution
To create a flash sale campaign, follow these steps:
- Configure the WhatsApp sender number by selecting the promotional number from the sender drop-down linked to your WABA.

- Create a new campaign or select an existing one from which you want to send the message.

- Click +Add marketing objective and select Boost sales to drive sales during flash sale.

- Add the audience by creating an audience group.
- In the Content section, click** Add Creative** and select WhatsApp as the channel.
- Create a WhatsApp template by selecting the Marketing category or choose from one of the already approved templates.

- Configure WhatsApp Template.

- Send it for approval.
Note
The template is approved by Meta and may take up to one day for approval.
- Once the template has been approved, select the approved template from the list of available templates.
- Schedule when the message will be sent out.
- Select send for approval and approve the message.
The message will be sent to the customer as per the schedule.
Updated about 5 hours ago