Call Tasks Standard Export Template

This template is based on call_task_customer_status fact.

The template lets you export all the call tasks created at the POS for cashiers to process. The tasks could be call customers for birthday wishes that will get populated every day for the cashier to process. These tasks have a specific validity within which these needs to be closed.

Measures

MeasureDescription
Auto Update Time Task StatusDate and time when the corresponding record in the task status table available at the source was last updated. It is in the Unix timestamp format.
Call Task IdUnique id associated to the call task.

Dimensions

Dimension NameDescription
Store Hierarchy (zone till)Identifier for the store, till id.
Concept HierarchyIdentifier for the concept.
Ou HierarchyIdentifier for the organization unit.
TaskProvides details about the task, including the task type, task description, etc.
UserUser details such as user id, source, slab name, external id, fraud status, mobile, email, etc.
User SegmentsSegment details of the customers such as valued customer, lapsed customer.
User AttributesUser attributes such as total visits, recent view.
Updated By UserDetails of the user who updated the call task status.
DateDate attributes of the call task.
TimeTime attributes of the call task.
Updated DateCaptures the date when the date has been updated.
Updated TimeCaptures the time when the date has been updated.
Internal StatusIdentifier for the internal status of the call task, such as open and closed task.
Latest Updated DateLatest date when the data is updated.
Latest Updated TimeLatest time when the data is updated.
CampaignIdentifier of the campaign associated with the call task.
Campaign MessageIdentifier of the campaign message associated with the call task.