Event schema (Payload)
This page provides the schema of transaction and customer events with sample data.
Customer
Customer Added Event (customerAdded)
Notifies when a user is added.
Request Parameters
| Parameter | Datatype | Description |
|---|---|---|
| eventName | String | Name of the event. |
| eventId | String | Used by the consumer of the event notification for idempotency check, i.e., to check if the event is duplicate or unique before saving the event. If duplicate, the consumer should ignore the event. |
| orgId | Integer | Capillary organization ID |
| refId | String | Reference ID for the internal debugging purpose. |
| customerId | Integer | Unique identifier for the customer. |
| mobile | Integer | Mobile number of the customer. |
| String | Email ID of the customer. | |
| externalId | String | External ID associated with the customer. |
| card_number | Integer | Card number associated with the customer. |
| apiRequestId | String | Internal request ID generated for the API request. |
| createdAt | Integer | Unix timestamp in milliseconds when the event was stored in Capillary. |
{
"eventId": "81b1f0ce-8119-4826-9cca-610bd31d4038",
"eventType": "150698_customerAdded",
"consumerGroupId": null,
"actionType": "START",
"timeStamp": 1683874799984,
"attributes": {
"createdAt": 1683874799971,
"data": {
"loyaltyType": "LOYALTY",
"source": "instore",
"firstName": "ROSMA",
"lastName": "DEW I",
"enteredAt": 1683883798000,
"enteredBy": {
"id": 200320889,
"till": {
"code": "kanmo.idn.mothercare.rpm",
"name": "kanmo.idn.mothercare.rpm"
},
"store": {
"code": "kanmo.idn.mother care.rpm",
"name": "Mothercare RSIA Paramount Makassar",
"externalId": "MOTHERCARERPM",
"externalId1": "",
"externalId2": ""
}
},
"customerIdentifiers": {
"customerId": 164875382,
"instore": {
"mobile": "6282396092287",
"email": "[email protected]",
"externalId": "226682932023"
}
}
},
"eventName": "customerAdded",
"refId": "150698_164875382",
"apiRequestId ": "0c52fc98594959bf0d577218bf565798",
"orgId": 150698
}
}
Customer Updated Event (customerUpdated)
Notifies when details of a user are updated. For example, name, extended fields, custom fields, and user status. User subscription updates are not supported.
Request Parameters
| Parameter | Datatype | Description |
|---|---|---|
| loyaltyType | Enum | Type of customer loyalty - LOYALTY, NON_LOYALTY |
| source | String | Capillary organization ID |
| String | Email ID of the customer. | |
| mobile | String | Mobile number of the customer. |
| card_number | Integer | Card number associated with the customer. |
| enteredAt | Integer | Unix timestamp in milliseconds when the event was stored in Capillary. |
| enteredBy | String | Source from which customer details are updated. Value: FACEBOOK, WEB_ENGAGE, WECHAT, INSTORE, MARTJACK, TMALL, |
{
"eventId": "ff8b1ea4-bc7d-477d-8296-da626e965bc8",
"eventType": "customerUpdated",
"consumerGroupId": null,
"actionType": "STAR T",
"timeStamp": 1683874800075,
"attributes": {
"createdAt": 1683874800056,
"data": {
"loyaltyType": "LOYALTY",
"source": "instore",
"firstName": "VEERAISH",
"lastName": "PATAL",
" enteredAt": 1683829800000,
"enteredBy": {
"id": 200325652,
"till": {
"code": "vh.up.budaun.104458.1",
"name": "vh.up.budaun.104458.1"
},
"store": {
"code": "vh.up.budaun.104458",
"name ": "VH BUDAUN 104458",
"externalId": "104458",
"externalId1": "27948",
"externalId2": ""
}
},
"updatedFields": [
{
"fieldName": "firstName",
"previousValue": "Kenta",
"currentValue": "Vinayak",
"fieldType": "StandardField"
},
{
"fieldName": "lastName",
"previousValue": "Yamada",
"currentValue": "Yamade",
"fieldType": "StandardField"
},
{
"fieldName": "hotel_dm_optin",
"previousValue": "No",
"currentValue": "Yes",
"fieldType": "CustomField"
},
{
"fieldName": "gender",
"previousValue": "Female",
"currentValue": "Male",
"fieldType": "ExtendedField"
}
],
"customerIdentifiers": {
"customerId": 163880003,
"instore": {
"mobi le": "918395082082",
"externalId": "AE-22009739375"
}
}
},
"eventName": "customerUpdated",
"refId": "150117_163880003",
"apiRequestId": "34ca0f377081611781cefd65a67bea86",
"orgId": 150117
}
}
Customer Subscription Event (customerSubscription)
Notifies when a user's subscription status changes for transactional or promotional messages.
{
"eventName": "customerSubscription",
"data": {
"customerIdentifiers": {
"customerId": 3035,
"firstName": "BTFVIQUN",
"lastName": "SOGQBY",
"loyaltyType": "RBPLQJBFL",
"instore": {
"id": 6642,
"mobile": "ZHTTROEFB",
"email": "DKGOLFALR",
"externalId": "QMLY",
"cardnumber": "GFEDIL",
"cardexternalid": "EUMPR",
"cardNumbers": [
"LMLJ"
]
},
"facebook": {
"accounts": [
{
"accountId": "EHMQPCFWAT",
"identifiers": [
{
"identifierType": "CWHTH",
"identifierValue": "RUVDFD"
}
]
}
]
},
"web_engage": {
"accounts": [
{
"accountId": "HER",
"identifiers": [
{
"identifierType": "BPRE",
"identifierValue": "TJLOFS"
}
]
}
]
},
"wechat": {
"accounts": [
{
"accountId": "XFGDQP",
"identifiers": [
{
"identifierType": "JXLHKMZOT",
"identifierValue": "MACJWFUX"
}
]
}
]
},
"martjack": {
"accounts": [
{
"accountId": "IKN",
"identifiers": [
{
"identifierType": "LBGONQFJSJ",
"identifierValue": "LQQZ"
}
]
}
]
},
"tmall": {
"accounts": [
{
"accountId": "XPRHVOZJU",
"identifiers": [
{
"identifierType": "OTUTY",
"identifierValue": "ITT"
}
]
}
]
},
"toabao": {
"accounts": [
{
"accountId": "TIJCMFLJN",
"identifiers": [
{
"identifierType": "YAXUTNID",
"identifierValue": "SADCL"
}
]
}
]
},
"jd": {
"accounts": [
{
"accountId": "PPJRM",
"identifiers": [
{
"identifierType": "DFIGGVIIQH",
"identifierValue": "HYLWJUOCEW"
}
]
}
]
},
"ecommerce": {
"accounts": [
{
"accountId": "OFWX",
"identifiers": [
{
"identifierType": "KRQGML",
"identifierValue": "JOC"
}
]
}
]
},
"website": {
"accounts": [
{
"accountId": "FJQGVP",
"identifiers": [
{
"identifierType": "YDUFXFGN",
"identifierValue": "HPC"
}
]
}
]
},
"line": {
"accounts": [
{
"accountId": "KOP",
"identifiers": [
{
"identifierType": "EQSTIP",
"identifierValue": "DEDR"
}
]
}
]
}
},
"subscriptions": [
{
"sourceAccountId": "TIYFBQ",
"previousStatus": "MDDNR",
"currentStatus": "SQXZFX",
"channel": "XOLEFY",
"sourceName": "BXCUZZ",
"priority": "OOLRA",
"ouId": 5905,
"ouCode": "QFFGPEDKTK"
}
]
},
"eventId": "EDEL",
"orgId": 9907,
"refId": "AKOZZ",
"apiRequestId": "ACILCI",
"createdAt": 4214,
"loyaltyEventId": "FCW",
"traceAttributes": {
"TBJRARWC": "IEWKJRV",
"YYRUWM": "XBSC",
"JWYDT": "CYFW",
"TWNX": "UHJIPUJ",
"SHWKVIMKQ": "EWO",
"JQDQMWSEP": "HSNOC"
}
}
Group
The below event notifications are applicable for family and friends groups. For user group, use the other events.
Group Created Event (groupCreated)
Notifies when a group has been created. Applicable for family & friends group.
{
"eventName": "groupCreated",
"data": {
"groupId": 6454,
"groupName": "TEIVJVUXCD",
"primaryMember": {
"firstName": "IPN",
"lastName": "NSVYZ",
"role": "ARL",
"customerIdentifiers": {
"customerId": 6386,
"firstName": "QECMNT",
"lastName": "AWFW",
"loyaltyType": "IBZ",
"instore": {
"id": 5275,
"mobile": "AZOFWOKVNS",
"email": "FWEIJBQO",
"externalId": "QOIN",
"cardnumber": "XJMBDBLMK",
"cardexternalid": "DTLZYF",
"cardNumbers": [
"KFSUUM"
]
},
"facebook": {
"accounts": [
{
"accountId": "FVYERZD",
"identifiers": [
{}
]
}
]
},
"web_engage": {
"accounts": [
{
"accountId": "YXZS",
"identifiers": [
{}
]
}
]
},
"wechat": {
"accounts": [
{
"accountId": "RWDDQM",
"identifiers": [
{}
]
}
]
},
"martjack": {
"accounts": [
{
"accountId": "JJNGQIK",
"identifiers": [
{}
]
}
]
},
"tmall": {
"accounts": [
{
"accountId": "QCO",
"identifiers": [
{}
]
}
]
},
"toabao": {
"accounts": [
{
"accountId": "FPPAZ",
"identifiers": [
{}
]
}
]
},
"jd": {
"accounts": [
{
"accountId": "FNMWWC",
"identifiers": [
{}
]
}
]
},
"ecommerce": {
"accounts": [
{
"accountId": "HMFKARRKJ",
"identifiers": [
{}
]
}
]
},
"website": {
"accounts": [
{
"accountId": "KMEIOBBREK",
"identifiers": [
{}
]
}
]
},
"line": {
"accounts": [
{
"accountId": "CZQSEGODEF",
"identifiers": [
{}
]
}
]
}
}
},
"enteredAt": 8034,
"enteredBy": {
"user": {
"username": "QBICVZ"
},
"id": 1936,
"till": {
"code": "SELKEVQJQ",
"name": "QRMYMIOXD"
},
"store": {
"code": "NHLLVNT",
"name": "YSUP",
"externalId": "WGKIFKEDLQ",
"externalId1": "KMWFAW",
"externalId2": "FGWMFPFFK"
}
}
},
"eventId": "YZHXQUJIBQ",
"orgId": 2975,
"refId": "EUGDEXSXMZ",
"apiRequestId": "KDKA",
"createdAt": 5053,
"loyaltyEventId": "XFCKEGMOT",
"traceAttributes": {
"UODI": "TSYZEWFYIC",
"XAPFDNH": "QPXJNITT",
"QINZJNUJA": "XGIZAXNDQH"
}
}
Group Updated Event (groupUpdated)
Notifies when a group has been updated. Applicable for family & friends group.
{
"eventName": "groupUpdated",
"data": {
"groupId": 6155,
"groupName": "FUEFW",
"primaryMember": {
"firstName": "IFNOWNRA",
"lastName": "WPIZZOD",
"role": "BWPA",
"customerIdentifiers": {
"customerId": 3900,
"firstName": "LJPJXTIMJ",
"lastName": "WNPNFJMC",
"loyaltyType": "VEPTDQ",
"instore": {
"id": 6797,
"mobile": "TCOBX",
"email": "MSLEFNK",
"externalId": "EDJO",
"cardnumber": "TMRGHP",
"cardexternalid": "ROLLUYB",
"cardNumbers": [
"KPHNYWUC"
]
},
"facebook": {
"accounts": [
{
"accountId": "VQRPQ",
"identifiers": [
{}
]
}
]
},
"web_engage": {
"accounts": [
{
"accountId": "ACFDAVSVMU",
"identifiers": [
{}
]
}
]
},
"wechat": {
"accounts": [
{
"accountId": "LNWKPJL",
"identifiers": [
{}
]
}
]
},
"martjack": {
"accounts": [
{
"accountId": "DRZ",
"identifiers": [
{}
]
}
]
},
"tmall": {
"accounts": [
{
"accountId": "GVBLZBUHJ",
"identifiers": [
{}
]
}
]
},
"toabao": {
"accounts": [
{
"accountId": "RJNHE",
"identifiers": [
{}
]
}
]
},
"jd": {
"accounts": [
{
"accountId": "QQHHBNQUL",
"identifiers": [
{}
]
}
]
},
"ecommerce": {
"accounts": [
{
"accountId": "JAYKWH",
"identifiers": [
{}
]
}
]
},
"website": {
"accounts": [
{
"accountId": "WKIUPSKAQ",
"identifiers": [
{}
]
}
]
},
"line": {
"accounts": [
{
"accountId": "ANO",
"identifiers": [
{}
]
}
]
}
}
},
"enteredAt": 635,
"enteredBy": {
"user": {
"username": "RYLTNTEQCC"
},
"id": 7017,
"till": {
"code": "TGDLK",
"name": "DVEEEBG"
},
"store": {
"code": "IJSXMEMFYH",
"name": "WSDHTBHBVN",
"externalId": "TBVJRW",
"externalId1": "AMXQAAEDC",
"externalId2": "HZOWPEUGE"
}
}
},
"eventId": "VWPECGJC",
"orgId": 5635,
"refId": "SHLDGAJCRL",
"apiRequestId": "KOKNJM",
"createdAt": 3039,
"loyaltyEventId": "UETYIKX",
"traceAttributes": {
"ATUN": "NKPUVYSD",
"QVMUTCMH": "MSGVXGF",
"DPMSGQ": "RCLEURMTOC",
"JIKG": "CHTOAA",
"EIS": "QFBLKTBB"
}
}
Group Member Removed Event (groupMemberRemoved)
Notifies when a member is removed from the group. Applicable for family & friends group.
{
"eventName": "groupMemberRemoved",
"data": {
"groupId": 6815,
"groupName": "XFU",
"primaryMember": {
"firstName": "JFFYAPX",
"lastName": "EYPQYDAM",
"role": "NECB",
"customerIdentifiers": {
"customerId": 1757,
"firstName": "WCZY",
"lastName": "WZM",
"loyaltyType": "BYCMESBJO",
"instore": {
"id": 4820,
"mobile": "QFLAIVBPOF",
"email": "SGSHI",
"externalId": "OJAUIX",
"cardnumber": "FBVKZMMCWH",
"cardexternalid": "KBMXA",
"cardNumbers": [
"JHPMGKDIF"
]
},
"facebook": {
"accounts": [
{
"accountId": "XOBBTVOP",
"identifiers": [
{}
]
}
]
},
"web_engage": {
"accounts": [
{
"accountId": "HUWGP",
"identifiers": [
{}
]
}
]
},
"wechat": {
"accounts": [
{
"accountId": "MHXETUZ",
"identifiers": [
{}
]
}
]
},
"martjack": {
"accounts": [
{
"accountId": "MKW",
"identifiers": [
{}
]
}
]
},
"tmall": {
"accounts": [
{
"accountId": "OSRJKWR",
"identifiers": [
{}
]
}
]
},
"toabao": {
"accounts": [
{
"accountId": "YHBBSXR",
"identifiers": [
{}
]
}
]
},
"jd": {
"accounts": [
{
"accountId": "MBGGPJQ",
"identifiers": [
{}
]
}
]
},
"ecommerce": {
"accounts": [
{
"accountId": "SIL",
"identifiers": [
{}
]
}
]
},
"website": {
"accounts": [
{
"accountId": "YVSMTR",
"identifiers": [
{}
]
}
]
},
"line": {
"accounts": [
{
"accountId": "ESTVMSHGIP",
"identifiers": [
{}
]
}
]
}
}
},
"memberRemoved": {
"firstName": "JUYJ",
"lastName": "YEW",
"role": "ZQBBTQVFS",
"customerIdentifiers": {
"customerId": 564,
"firstName": "COIIUVCDMR",
"lastName": "DXGFR",
"loyaltyType": "QDXULGXJ",
"instore": {
"id": 9506,
"mobile": "AGIV",
"email": "XAHP",
"externalId": "CINEHRP",
"cardnumber": "CFWBFLLDC",
"cardexternalid": "EYYPR",
"cardNumbers": [
"JJYKSZZFQW"
]
},
"facebook": {
"accounts": [
{
"accountId": "JUYMTCYIBO",
"identifiers": [
{}
]
}
]
},
"web_engage": {
"accounts": [
{
"accountId": "BXZDXE",
"identifiers": [
{}
]
}
]
},
"wechat": {
"accounts": [
{
"accountId": "UCHTLL",
"identifiers": [
{}
]
}
]
},
"martjack": {
"accounts": [
{
"accountId": "IEGJ",
"identifiers": [
{}
]
}
]
},
"tmall": {
"accounts": [
{
"accountId": "HXVTRWJUJM",
"identifiers": [
{}
]
}
]
},
"toabao": {
"accounts": [
{
"accountId": "FLB",
"identifiers": [
{}
]
}
]
},
"jd": {
"accounts": [
{
"accountId": "OMGB",
"identifiers": [
{}
]
}
]
},
"ecommerce": {
"accounts": [
{
"accountId": "JCWVA",
"identifiers": [
{}
]
}
]
},
"website": {
"accounts": [
{
"accountId": "TKS",
"identifiers": [
{}
]
}
]
},
"line": {
"accounts": [
{
"accountId": "QLM",
"identifiers": [
{}
]
}
]
}
}
},
"enteredAt": 6893,
"enteredBy": {
"user": {
"username": "ETP"
},
"id": 9792,
"till": {
"code": "TBMFUSQH",
"name": "XIN"
},
"store": {
"code": "OEQ",
"name": "RCFBZV",
"externalId": "LZZOZ",
"externalId1": "WINYWG",
"externalId2": "AROPHIPG"
}
}
},
"eventId": "XJJVON",
"orgId": 6700,
"refId": "HKA",
"apiRequestId": "DEPY",
"createdAt": 543,
"loyaltyEventId": "MFVKRCLH",
"traceAttributes": {
"WFP": "THUQOWPZ",
"TIFXANF": "YBOHTO",
"MZGVLUZYW": "OJHW",
"RPSEKXCVM": "ECMTTSEVND"
}
}
Group Member Added Event (groupMemberAdded)
Notifies when a user is added to the group. Applicable for family & friends group.
{
"eventName": "groupMemberAdded",
"data": {
"groupId": 5322,
"groupName": "CDNO",
"primaryMember": {
"firstName": "OWAXN",
"lastName": "QFYKVMFT",
"role": "EXWCSHZCE",
"customerIdentifiers": {
"customerId": 7098,
"firstName": "PYBWGRLSL",
"lastName": "EYMPRNY",
"loyaltyType": "EYGPRF",
"instore": {
"id": 5240,
"mobile": "DTGWKBQ",
"email": "XEWHI",
"externalId": "WQMNTLMZH",
"cardnumber": "GFHGXTR",
"cardexternalid": "PFZXJLOU",
"cardNumbers": [
"HJWLN"
]
},
"facebook": {
"accounts": [
{
"accountId": "IJRPPXDA",
"identifiers": [
{}
]
}
]
},
"web_engage": {
"accounts": [
{
"accountId": "NPNLNJU",
"identifiers": [
{}
]
}
]
},
"wechat": {
"accounts": [
{
"accountId": "HXZPIXO",
"identifiers": [
{}
]
}
]
},
"martjack": {
"accounts": [
{
"accountId": "AIXMYREODW",
"identifiers": [
{}
]
}
]
},
"tmall": {
"accounts": [
{
"accountId": "VGWSDAD",
"identifiers": [
{}
]
}
]
},
"toabao": {
"accounts": [
{
"accountId": "QQVZVH",
"identifiers": [
{}
]
}
]
},
"jd": {
"accounts": [
{
"accountId": "OCMVNLMM",
"identifiers": [
{}
]
}
]
},
"ecommerce": {
"accounts": [
{
"accountId": "QAIEXCUPGH",
"identifiers": [
{}
]
}
]
},
"website": {
"accounts": [
{
"accountId": "LUYARPJ",
"identifiers": [
{}
]
}
]
},
"line": {
"accounts": [
{
"accountId": "BNSQ",
"identifiers": [
{}
]
}
]
}
}
},
"memberAdded": {
"firstName": "DUJEI",
"lastName": "LGH",
"role": "PIXKILY",
"customerIdentifiers": {
"customerId": 3970,
"firstName": "BHNN",
"lastName": "RDDGQ",
"loyaltyType": "FFSVYCB",
"instore": {
"id": 7905,
"mobile": "SEWFB",
"email": "LQIMZ",
"externalId": "ZTUJYZMQY",
"cardnumber": "YDJIRDP",
"cardexternalid": "VQRUYH",
"cardNumbers": [
"SUTYQB"
]
},
"facebook": {
"accounts": [
{
"accountId": "MJWLMIU",
"identifiers": [
{}
]
}
]
},
"web_engage": {
"accounts": [
{
"accountId": "BYQ",
"identifiers": [
{}
]
}
]
},
"wechat": {
"accounts": [
{
"accountId": "MUOPUHVG",
"identifiers": [
{}
]
}
]
},
"martjack": {
"accounts": [
{
"accountId": "HZE",
"identifiers": [
{}
]
}
]
},
"tmall": {
"accounts": [
{
"accountId": "RWMN",
"identifiers": [
{}
]
}
]
},
"toabao": {
"accounts": [
{
"accountId": "QQOIHQI",
"identifiers": [
{}
]
}
]
},
"jd": {
"accounts": [
{
"accountId": "XOKFREZV",
"identifiers": [
{}
]
}
]
},
"ecommerce": {
"accounts": [
{
"accountId": "TQSSADLNBA",
"identifiers": [
{}
]
}
]
},
"website": {
"accounts": [
{
"accountId": "WFFZSBFWR",
"identifiers": [
{}
]
}
]
},
"line": {
"accounts": [
{
"accountId": "WYV",
"identifiers": [
{}
]
}
]
}
}
},
"enteredAt": 1426,
"enteredBy": {
"user": {
"username": "MPQSJA"
},
"id": 939,
"till": {
"code": "DSYQOXAV",
"name": "AFYDJJKRYC"
},
"store": {
"code": "GKYXKEZF",
"name": "JBKKM",
"externalId": "SRAU",
"externalId1": "XOAKCQX",
"externalId2": "QME"
}
}
},
"eventId": "RHPEYLIWUE",
"orgId": 6485,
"refId": "KFLUYT",
"apiRequestId": "ZHLGTI",
"createdAt": 9743,
"loyaltyEventId": "CWJWPBBF",
"traceAttributes": {
"JWE": "RHC",
"TRRA": "DTQNZ",
"NDKD": "RLXXDMAHL",
"DICJW": "CUSFWKB",
"LDJSKSIDO": "HAOW",
"OQKQ": "BFHHQBEUHC"
}
}
Points Contribution to Group Event (pointsContributionToGroup)
Notifies when points are contributed to the loyalty group. Applicable for family & friends group.
{
"eventName": "pointsContributionToGroup",
"data": {
"groupId": 2146,
"groupName": "RRMB",
"primaryMember": {
"firstName": "AVQ",
"lastName": "VQZZJL",
"role": "QBZZKNJAXV",
"customerIdentifiers": {
"customerId": 2828,
"firstName": "DVSKCOT",
"lastName": "HCBTOXKHQ",
"loyaltyType": "WIXGDVJST",
"instore": {
"id": 5646,
"mobile": "KMLCG",
"email": "OSONXRDAD",
"externalId": "LBJURY",
"cardnumber": "DTEVR",
"cardexternalid": "UZHJ",
"cardNumbers": [
"DPAID"
]
},
"facebook": {
"accounts": [
{
"accountId": "FXRBKNKWC",
"identifiers": [
{}
]
}
]
},
"web_engage": {
"accounts": [
{
"accountId": "XAVGDRVRL",
"identifiers": [
{}
]
}
]
},
"wechat": {
"accounts": [
{
"accountId": "PGXPKRE",
"identifiers": [
{}
]
}
]
},
"martjack": {
"accounts": [
{
"accountId": "DRDX",
"identifiers": [
{}
]
}
]
},
"tmall": {
"accounts": [
{
"accountId": "QSUJ",
"identifiers": [
{}
]
}
]
},
"toabao": {
"accounts": [
{
"accountId": "HZPT",
"identifiers": [
{}
]
}
]
},
"jd": {
"accounts": [
{
"accountId": "EXMG",
"identifiers": [
{}
]
}
]
},
"ecommerce": {
"accounts": [
{
"accountId": "TWYD",
"identifiers": [
{}
]
}
]
},
"website": {
"accounts": [
{
"accountId": "TAYEGETJO",
"identifiers": [
{}
]
}
]
},
"line": {
"accounts": [
{
"accountId": "YZOT",
"identifiers": [
{}
]
}
]
}
}
},
"contributingMember": {
"firstName": "QPJ",
"lastName": "SVCC",
"role": "KDSM",
"customerIdentifiers": {
"customerId": 6560,
"firstName": "IATIBBX",
"lastName": "IVRCV",
"loyaltyType": "JLZFVAQR",
"instore": {
"id": 8417,
"mobile": "JNQ",
"email": "BMXXM",
"externalId": "NLCQRNBB",
"cardnumber": "WBEBQR",
"cardexternalid": "PXOVHLLQR",
"cardNumbers": [
"IERNF"
]
},
"facebook": {
"accounts": [
{
"accountId": "AAABR",
"identifiers": [
{}
]
}
]
},
"web_engage": {
"accounts": [
{
"accountId": "MDFUIIKPFO",
"identifiers": [
{}
]
}
]
},
"wechat": {
"accounts": [
{
"accountId": "APTV",
"identifiers": [
{}
]
}
]
},
"martjack": {
"accounts": [
{
"accountId": "CEKOFQIK",
"identifiers": [
{}
]
}
]
},
"tmall": {
"accounts": [
{
"accountId": "PBXDZ",
"identifiers": [
{}
]
}
]
},
"toabao": {
"accounts": [
{
"accountId": "AUIXZI",
"identifiers": [
{}
]
}
]
},
"jd": {
"accounts": [
{
"accountId": "PVTZOPUTY",
"identifiers": [
{}
]
}
]
},
"ecommerce": {
"accounts": [
{
"accountId": "BUEGCQEW",
"identifiers": [
{}
]
}
]
},
"website": {
"accounts": [
{
"accountId": "REIRM",
"identifiers": [
{}
]
}
]
},
"line": {
"accounts": [
{
"accountId": "MOEWWZNQM",
"identifiers": [
{}
]
}
]
}
}
},
"triggeringActivity": {
"name": "SKYAQOEDX",
"identifiers": [
{
"key": "EVRAA",
"value": "OZJUDQH"
}
],
"enteredBy": {
"id": 4493,
"till": {
"code": "KJXTSY",
"name": "QLSEATML"
},
"store": {
"code": "KKX",
"name": "DSMKXKSK",
"externalId": "IAUSMDZCFY",
"externalId1": "JOZJBJZ",
"externalId2": "WYHERZQSN"
}
},
"entityInformation": {
"entityType": "NBNCCMY",
"entityId": 4348
},
"additionalAttributes": [
{
"key": "XIQUZ",
"value": "JKFVMCWXUZ"
}
]
},
"loyaltyProgramDetails": {
"id": 6178,
"name": "XXYMNPPPF",
"isDefault": true,
"pointsToCurrencyRatio": 279.6401470769947,
"tiers": [
{
"tierNumber": 8793,
"tierName": "HFT"
}
]
},
"loyaltyProgramId": 3583,
"pointsContributedToGroup": 446.36640823491007
},
"eventId": "VTP",
"orgId": 5150,
"refId": "QRPNKMVSN",
"apiRequestId": "DYUXNRF",
"createdAt": 1845,
"loyaltyEventId": "JBKIS",
"traceAttributes": {
"INZTJTF": "AMTYVL",
"CXBYWD": "ZNQ",
"SPQUS": "QEGKQSFPT",
"ONLFEQEX": "PQDODJ",
"PXYUL": "ZVZXMGQRLT"
}
}
Transaction
Transaction Added Event (transactionAdded)
Notifies when a transaction is added. For example, a transaction is made by a user.
Request Parameters
| Parameter | Datatype | Description |
|---|---|---|
| amount | Double | Net transaction amount. |
| billClientId | String | Unique id of the bill as per the client (org) end. |
| billNumber | String | Unique transaction number. The uniqueness depends on the configuration. |
| enteredAt | ||
| enteredBy | obj | Details of the store at which the transaction happened. |
| transactionId | long | Unique transaction ID generated internally. |
| deliveryStatus | Enum | Delivery status of the order. Value: PLACED, PROCESSED, SHIPPED, DELIVERED, RETURNED. |
| billType | Enum | Type of transaction. Supported value: regular for loyalty transactions. ‘RETURN’ for return transactions. |
| lineItemCount | Integer | Number of line-items in the transaction. |
| Discount | Double | Discount availed for the transaction (discount amount). |
| grossAmount | Double | Transaction amount before discount. |
| currencyCode | String | ISO currency code that you want to update. For example EUR for Euro, SGD for the Singapore Dollar, CNY for China Yuan Renminbi, SAR Saudi Riyal. For more codes, see ISO currency codes. |
{
"eventId": "7a2716a8-9cc7-4beb-999a-a8f02ad9f02d",
"eventType": "transactionAdded",
"consumerGroupId": null,
"actionType": "STA RT",
"timeStamp": 1683874800103,
"attributes": {
"createdAt": 1683874800089,
"data": {
"amount": 89000.0,
"billNumber": "2_134577_12591538_487122",
"enteredAt": 1683880160000,
"transactionId": 65658570,
"billType": "REGULAR",
"lineItemCount": 1,
"discount": 0.0,
"currencyCode": "IDR",
"enteredBy": {
"id": 200280487,
"till": {
"code": "prod.shell.id.12591538.1",
"name ": "prod.shell.id.12591538.1"
},
"store": {
"code": "prod.shell.id.12591538",
"name": "SHELL JABABEKA-1 BKS",
"externalId": "12591538",
"externalId1": "",
"externalId2": ""
}
},
"customerIdentifiers": {
"customerId": 3122204,
"loyaltyType": "loyalty",
"instore": {
"mobile": "6285692704128"
},
"web_engage": {
"accounts": [
{
"accountId": "~1341059d8",
"identifiers ": [
{
"identifierType": "cuid",
"identifierValue": "6285692704128"
},
{
"identifierType": "mobile",
"identifierValue": "6285692704128"
}
]
}
]
}
}
},
"eventName": "transactionAdded",
"refId": "151195_65658570",
"apiRequestId": "e0c09ab511e9f942526944012967b5c4",
"orgId": 151195
}
}
Transaction Updated Event (transactionUpdated)
Notifies when a transaction is updated. For example, a change to a line-item in a transaction.
Request Parameters
| Parameter | Datatype | Description |
|---|---|---|
| amount | Double | Net transaction amount. |
| billClientId | String | Unique id of the bill as per the client (org) end. |
| billNumber | String | Unique transaction number. The uniqueness depends on the configuration. |
| enteredAt | Long | Date and time when the transaction was entered in Epoch time format. |
| enteredBy | obj | Details of the store at which the transaction happened. |
| transactionId | long | Unique transaction ID generated internally. |
| deliveryStatus | Enum | Delivery status of the order. Value: PLACED, PROCESSED, SHIPPED, DELIVERED, RETURNED. Delivery status of the order. Value: PLACED, PROCESSED, SHIPPED, DELIVERED, RETURNED. |
| billType | Enum | Type of transaction. Supported value: regular for loyalty transactions. ‘RETURN’ for return transactions. |
| lineItemCount | Integer | Number of line-items in the transaction. |
| Discount | Double | Discount availed for the transaction (discount amount). |
| grossAmount | Double | Transaction amount before discount. |
| currencyCode | String | ISO currency code that you want to update. For example EUR for Euro, SGD for Singapore Dollar, CNY for China Yuan Renminbi, SAR Saudi Riyal. For more codes, see ISO currency codes. |
{
"eventId": "b9383037-89ce-43a9-9db1-99c5ac96e2b9",
"eventType": "transactionUpdated",
"consumerGroupId": null,
"actionType": "START",
"timeStamp": 1683874807284,
"attributes": {
"createdAt": 1683874807271,
"data": {
"amount": 50.0,
"enteredAt": 1683883802000,
"transactionId": 65658586,
"deliveryStatus": "DELIVERED",
"billType": "REGULAR",
"discount": 0.0,
"grossAmount": 0.0,
"enteredBy": {
"id": 200315709
},
"customerIdentifiers": {
"customerId": 6675787,
"instore": {
"mobile": "609110544825 ",
"externalId": "6018840184080212"
}
}
},
"eventName": "transactionUpdated",
"refId": "151229_65658586",
"apiRequestId": "0cb47446178e9fa4d66b985087a0f6f5",
"orgId": 151229
}
}
Not-Interested Bill Added Event (notInterestedBillAdded)
Notifies when a non-loyalty transaction is made by a user. A non-loyalty or not-interested transaction refers to a purchase made by a user who is not interested in registering for the organisation's loyalty program.
{
"eventName": "notInterestedBillAdded",
"data": {
"amount": 9511.0960402456,
"billClientId": "MZIMAB",
"billNumber": "RGSMQ",
"billDate": 1503,
"enteredAt": 1733,
"transactionId": 7378,
"deliveryStatus": "DDRNZJM",
"billType": "ZNGPNUHI",
"lineItemCount": 6252,
"discount": 5424.653652820183,
"grossAmount": 1025.554923312577,
"currencyCode": "BYULP",
"enteredBy": {
"user": {
"username": "MFTQNKS"
},
"id": 7668,
"till": {
"code": "PNJVSZF",
"name": "LWXKSK"
},
"store": {
"code": "EHO",
"name": "CWZJGRRFBP",
"externalId": "ULALNJPS",
"externalId1": "MYMCSLEBN",
"externalId2": "GZD"
}
},
"customerIdentifiers": {
"customerId": 9191,
"firstName": "AMXUQD",
"lastName": "FIIG",
"loyaltyType": "SZGSV",
"instore": {
"id": 6296,
"mobile": "MPERH",
"email": "NRDTCIPXRF",
"externalId": "AYCRFBIYDP",
"cardnumber": "XKWWFAHKYS",
"cardexternalid": "DIVQ",
"cardNumbers": [
"KDGWBPMNVI"
]
},
"facebook": {
"accounts": [
{
"accountId": "ROL",
"identifiers": [
{
"identifierType": "RDCDIG",
"identifierValue": "RYCSJLLF"
}
]
}
]
},
"web_engage": {
"accounts": [
{
"accountId": "GNNBOIEH",
"identifiers": [
{
"identifierType": "CNOBXSKXF",
"identifierValue": "FSSJ"
}
]
}
]
},
"wechat": {
"accounts": [
{
"accountId": "RATNLSNXZB",
"identifiers": [
{
"identifierType": "HUNGZBIXGC",
"identifierValue": "CYXGXRN"
}
]
}
]
},
"martjack": {
"accounts": [
{
"accountId": "WNTBGCPZ",
"identifiers": [
{
"identifierType": "GJPHRFZD",
"identifierValue": "SYPRX"
}
]
}
]
},
"tmall": {
"accounts": [
{
"accountId": "PENK",
"identifiers": [
{
"identifierType": "ZFBXIOIP",
"identifierValue": "ZDVGEVGM"
}
]
}
]
},
"toabao": {
"accounts": [
{
"accountId": "KFRNVWJ",
"identifiers": [
{
"identifierType": "GWPCHK",
"identifierValue": "LEZVBXPS"
}
]
}
]
},
"jd": {
"accounts": [
{
"accountId": "ZBCPPDNCEE",
"identifiers": [
{
"identifierType": "SXQSLUJKR",
"identifierValue": "SOR"
}
]
}
]
},
"ecommerce": {
"accounts": [
{
"accountId": "VVWU",
"identifiers": [
{
"identifierType": "ZQAQDU",
"identifierValue": "YZKB"
}
]
}
]
},
"website": {
"accounts": [
{
"accountId": "TRTEMZ",
"identifiers": [
{
"identifierType": "KSAMFDO",
"identifierValue": "GBNYYKLN"
}
]
}
]
},
"line": {
"accounts": [
{
"accountId": "UOULQ",
"identifiers": [
{
"identifierType": "MYVZHLDPZ",
"identifierValue": "CMJ"
}
]
}
]
}
},
"customFields": [
{
"key": "DRSOD",
"value": "FLBMAO"
}
],
"extendedFields": [
{
"key": "ZLPRWB",
"value": "CCLW"
}
],
"outlierStatus": "ULQMAHABTM"
},
"eventId": "ZLPVW",
"orgId": 6590,
"refId": "FJGZUWELJ",
"apiRequestId": "BSIYSAGPO",
"createdAt": 8426,
"loyaltyEventId": "HAHCUOJ",
"traceAttributes": {
"NNILCE": "AGLNT",
"TNHIFECFF": "ANPQHIP",
"YLKNQYS": "RJDV",
"TVFIRAJBS": "QGKKN"
}
}
Transaction Rejected Event (transactionRejected)
Notifies when a transaction is rejected.
{
"eventName": "transactionRejected",
"data": {
"customerIdentifiers": {
"customerId": 90,
"firstName": "CNNQGEZ",
"lastName": "PQXW",
"loyaltyType": "DOZ",
"instore": {
"id": 6608,
"mobile": "NSLUWGF",
"email": "XDQVVRLT",
"externalId": "EDGPJIAPSF",
"cardnumber": "HAQT",
"cardexternalid": "CLPASCFKA",
"cardNumbers": [
"FKTW"
]
},
"facebook": {
"accounts": [
{
"accountId": "ASG",
"identifiers": [
{
"identifierType": "AGOAZGL",
"identifierValue": "BWVUMDU"
}
]
}
]
},
"web_engage": {
"accounts": [
{
"accountId": "WRI",
"identifiers": [
{
"identifierType": "NAUUKTJPZ",
"identifierValue": "HCBSJFBDW"
}
]
}
]
},
"wechat": {
"accounts": [
{
"accountId": "ZOLP",
"identifiers": [
{
"identifierType": "DANAXFPLF",
"identifierValue": "DJEFIEZOR"
}
]
}
]
},
"martjack": {
"accounts": [
{
"accountId": "SYZVLWQGN",
"identifiers": [
{
"identifierType": "BHV",
"identifierValue": "YNYYUJXJPR"
}
]
}
]
},
"tmall": {
"accounts": [
{
"accountId": "DJXP",
"identifiers": [
{
"identifierType": "PMZMJ",
"identifierValue": "XVKZRWJ"
}
]
}
]
},
"toabao": {
"accounts": [
{
"accountId": "AQJD",
"identifiers": [
{
"identifierType": "UNKMR",
"identifierValue": "MJZG"
}
]
}
]
},
"jd": {
"accounts": [
{
"accountId": "TZGP",
"identifiers": [
{
"identifierType": "YZJHL",
"identifierValue": "ZYHCUKZZ"
}
]
}
]
},
"ecommerce": {
"accounts": [
{
"accountId": "BXTYHDI",
"identifiers": [
{
"identifierType": "BPZG",
"identifierValue": "ATPZ"
}
]
}
]
},
"website": {
"accounts": [
{
"accountId": "EXZRURCY",
"identifiers": [
{
"identifierType": "BYXFCPAEK",
"identifierValue": "CKDMTRUBB"
}
]
}
]
},
"line": {
"accounts": [
{
"accountId": "NJD",
"identifiers": [
{
"identifierType": "ARGJJYWN",
"identifierValue": "NDORVKDJAH"
}
]
}
]
}
},
"eventDateTime": "JHSIB",
"billNumber": "BWMIWH",
"rejectionType": "NFJ",
"rejectionDetails": [
{
"rejectionReason": "QITIFBIBDJ",
"reasonDetails": "TDZISVBS"
}
],
"retrialCount": 6284,
"triggeringActivity": {
"name": "UTTUZSBS",
"identifiers": [
{
"key": "QNAWENU",
"value": "FRGOFCKKSK"
}
],
"enteredBy": {
"id": 2471,
"till": {
"code": "XLBTXXATJ",
"name": "KWVYCIVWBO"
},
"store": {
"code": "FYEOUL",
"name": "PAYDQ",
"externalId": "QFDJV",
"externalId1": "VYUZFCOD",
"externalId2": "ZLYY"
}
},
"entityInformation": {
"entityType": "WWUWWPR",
"entityId": 1238
},
"additionalAttributes": [
{
"key": "CIRLEOO",
"value": "ORDUGBVU"
}
]
}
},
"eventId": "OALOT",
"orgId": 8078,
"refId": "NOE",
"apiRequestId": "DZAMIMDS",
"createdAt": 7772,
"loyaltyEventId": "NGCGBPTBI",
"traceAttributes": {
"FANKP": "ANY",
"CQMWGE": "HCGZ",
"IBVHSDVRND": "JAN",
"GSQD": "ONSGR"
}
}
Rejected Transaction Retrigger Event (rejectedTransactionRetrigger)
Notifies when a rejected transaction is attempted again.
{
"eventName": "rejectedTransactionRetrigger",
"data": {
"customerIdentifiers": {
"customerId": 9595,
"firstName": "QEJGUGHY",
"lastName": "THVC",
"loyaltyType": "APQIUHE",
"instore": {
"id": 2835,
"mobile": "FTUIGLWD",
"email": "ANIPX",
"externalId": "DFGJB",
"cardnumber": "EFQPZYZF",
"cardexternalid": "UAYUK",
"cardNumbers": [
"OYWBJEWGIU"
]
},
"facebook": {
"accounts": [
{
"accountId": "OSNN",
"identifiers": [
{
"identifierType": "BAOL",
"identifierValue": "MNOZBSFPAC"
}
]
}
]
},
"web_engage": {
"accounts": [
{
"accountId": "ZQFRLUM",
"identifiers": [
{
"identifierType": "RKGAZJT",
"identifierValue": "TRPZ"
}
]
}
]
},
"wechat": {
"accounts": [
{
"accountId": "UKUDHYD",
"identifiers": [
{
"identifierType": "STWXLN",
"identifierValue": "CGOCCBPS"
}
]
}
]
},
"martjack": {
"accounts": [
{
"accountId": "RYHBEYKGQ",
"identifiers": [
{
"identifierType": "DQDNYUIBL",
"identifierValue": "DWQJRYQPR"
}
]
}
]
},
"tmall": {
"accounts": [
{
"accountId": "BRAVYC",
"identifiers": [
{
"identifierType": "QWHIIXCVF",
"identifierValue": "PSPDV"
}
]
}
]
},
"toabao": {
"accounts": [
{
"accountId": "EECAGMAD",
"identifiers": [
{
"identifierType": "TFC",
"identifierValue": "CFBSQNBQRD"
}
]
}
]
},
"jd": {
"accounts": [
{
"accountId": "VQZONUJIB",
"identifiers": [
{
"identifierType": "CYBUXMOF",
"identifierValue": "XBICTDHNA"
}
]
}
]
},
"ecommerce": {
"accounts": [
{
"accountId": "GJW",
"identifiers": [
{
"identifierType": "OWFXY",
"identifierValue": "GAEEN"
}
]
}
]
},
"website": {
"accounts": [
{
"accountId": "ALHXBZQSTS",
"identifiers": [
{
"identifierType": "DTVPMET",
"identifierValue": "AXJYVR"
}
]
}
]
},
"line": {
"accounts": [
{
"accountId": "JPIEAWV",
"identifiers": [
{
"identifierType": "WTPCZHBMJ",
"identifierValue": "JNZ"
}
]
}
]
}
},
"eventDateTime": "TIDHRBDOF",
"billNumber": "JAMKHUFNOP",
"rejectionType": "KNXUYAA",
"rejectionDetailsOnRetrigger": [
{
"rejectionReason": "OBIL",
"reasonDetails": "LMQEYFF"
}
],
"retrialCount": 866,
"triggeringActivity": {
"name": "HQTLAVU",
"identifiers": [
{
"key": "JMHN",
"value": "WNZQEUF"
}
],
"enteredBy": {
"id": 8342,
"till": {
"code": "RJLOI",
"name": "OBZAWOQDN"
},
"store": {
"code": "QIWLI",
"name": "AJMYRS",
"externalId": "VLNLOOWLL",
"externalId1": "PMZDHIY",
"externalId2": "HRI"
}
},
"entityInformation": {
"entityType": "PYSJUYUXDN",
"entityId": 7530
},
"additionalAttributes": [
{
"key": "DCI",
"value": "KDYCNBUFPZ"
}
]
},
"retriggerId": 7372
},
"eventId": "PVBYY",
"orgId": 798,
"refId": "XLA",
"apiRequestId": "JQAN",
"createdAt": 6409,
"loyaltyEventId": "QWKWI",
"traceAttributes": {
"HNEHCDMBFQ": "AXCKBG",
"VSEV": "RCO",
"SDQLIPN": "IGYVFCJIPN"
}
}
Retro Bill Added Event (retroBillAdded)
Notifies when an older transaction is added against the user.
{
"eventName": "retroBillAdded",
"data": {
"amount": 246.66453103260665,
"billClientId": "EFJNGO",
"billNumber": "XADYJHTNZ",
"billDate": 1157,
"enteredAt": 3765,
"transactionId": 5650,
"deliveryStatus": "BLQMATBU",
"billType": "GMV",
"lineItemCount": 8791,
"discount": 8154.318560422623,
"grossAmount": 8109.952753195439,
"currencyCode": "YBND",
"enteredBy": {
"user": {
"username": "PDBLNVJOMJ"
},
"id": 8822,
"till": {
"code": "PYSIVN",
"name": "XLSCOHGLQX"
},
"store": {
"code": "PSHIA",
"name": "GBJIQ",
"externalId": "IPHXYWR",
"externalId1": "YXAV",
"externalId2": "GVYYMAF"
}
},
"customerIdentifiers": {
"customerId": 7264,
"firstName": "PVKZNFPPTL",
"lastName": "TCJHTJY",
"loyaltyType": "ZBLKXAQ",
"instore": {
"id": 2582,
"mobile": "ROFWZ",
"email": "VTPP",
"externalId": "USDYHBYUG",
"cardnumber": "IVWBJFA",
"cardexternalid": "TVQVR",
"cardNumbers": [
"VATLAPHTK"
]
},
"facebook": {
"accounts": [
{
"accountId": "MHHRRNJ",
"identifiers": [
{
"identifierType": "TWFDWZGJ",
"identifierValue": "QCXFAKBG"
}
]
}
]
},
"web_engage": {
"accounts": [
{
"accountId": "KNJBNFL",
"identifiers": [
{
"identifierType": "PUNLANYWWF",
"identifierValue": "JDCP"
}
]
}
]
},
"wechat": {
"accounts": [
{
"accountId": "ZEHSPZISU",
"identifiers": [
{
"identifierType": "GQBXBW",
"identifierValue": "WBWEEGISH"
}
]
}
]
},
"martjack": {
"accounts": [
{
"accountId": "CXTIKNECEZ",
"identifiers": [
{
"identifierType": "SUTZDRYYTL",
"identifierValue": "QMTIN"
}
]
}
]
},
"tmall": {
"accounts": [
{
"accountId": "WHWJ",
"identifiers": [
{
"identifierType": "DOUSHFNSI",
"identifierValue": "XEL"
}
]
}
]
},
"toabao": {
"accounts": [
{
"accountId": "IVHIFFM",
"identifiers": [
{
"identifierType": "VANKJHXR",
"identifierValue": "UIZRV"
}
]
}
]
},
"jd": {
"accounts": [
{
"accountId": "BSFKRKK",
"identifiers": [
{
"identifierType": "WMZPVYCLNS",
"identifierValue": "VOJ"
}
]
}
]
},
"ecommerce": {
"accounts": [
{
"accountId": "JUXCZQI",
"identifiers": [
{
"identifierType": "WJGCEWGRD",
"identifierValue": "UCMPSQ"
}
]
}
]
},
"website": {
"accounts": [
{
"accountId": "TMUQQK",
"identifiers": [
{
"identifierType": "ITMASKHY",
"identifierValue": "YGTPVBCNCW"
}
]
}
]
},
"line": {
"accounts": [
{
"accountId": "CYQNJXF",
"identifiers": [
{
"identifierType": "RKMW",
"identifierValue": "AFXL"
}
]
}
]
}
},
"customFields": [
{
"key": "CURI",
"value": "BSSCEBNI"
}
],
"extendedFields": [
{
"key": "ZEEJJXW",
"value": "XSP"
}
],
"outlierStatus": "WJLRMBFI"
},
"eventId": "SZGDD",
"orgId": 708,
"refId": "GABCYPOGH",
"apiRequestId": "JSNJHDS",
"createdAt": 2888,
"loyaltyEventId": "PZNF",
"traceAttributes": {
"DEH": "HEPGWRPKG",
"SUUMEX": "YBNSTCBE",
"AXSIBTZFR": "DLYRHXGN"
}
}
Points
Points Issued Event (pointsIssued)
Notifies when points are issued to a user.
Request Parameters
| Parameter | Type | Description |
|---|---|---|
| eventId | String | Unique identifier for the event. |
| eventType | String | Type of event, e.g., "50660_pointsIssued". |
| consumerGroupId | Identifier for a consumer group (empty in this case). | |
| actionType | String | Type of action, e.g., "START". |
| timeStamp | Number | Timestamp of the event. |
| attributes | Object | Additional attributes related to the event. |
| - createdAt | Number | Timestamp when the event was created. |
| - data | Object | Data related to the event. |
| -- customerIdentifiers | Object | Identifiers related to the customer. |
| --- customerId | Number | Unique identifier for the customer. |
| -- entityInformation | Object | Information about the entity involved in the event. |
| --- entityType | String | Type of entity, e.g., "USER". |
| --- entityId | Number | Unique identifier for the entity. |
| -- triggeringActivity | Object | Details about the activity that triggered the event. |
| --- name | String | Name of the triggering activity. |
| --- identifiers | Array | Identifiers related to the activity. |
| ---- key | String | Key identifier, e.g., "CustomerId". |
| ---- value | String | Value of the key identifier. |
| --- enteredBy | Object | User who entered the activity. |
| ---- id | Number | Unique identifier for the user. |
| --- additionalAttributes | Array | Additional attributes related to the activity. |
| ---- key | String | Key attribute, e.g., "customerId". |
| ---- value | String | Value of the key attribute. |
| -- loyaltyProgramDetails | Object | Details about the loyalty program. |
| --- id | Number | Unique identifier for the program. |
| --- name | String | Name of the program. |
| --- isDefault | Boolean | Indicates if it's the default program. |
| --- pointsToCurrencyRatio | Number | Points-to-currency conversion ratio. |
| --- tiers | Array | List of program tiers. |
| ---- tierNumber | Number | Tier number, e.g., 1. |
| ---- tierName | String | Tier name, e.g., "Silver". |
| -- loyaltyProgramId | Number | Unique identifier for the loyalty program. |
| -- programCurrentPoints | Number | Current points in the loyalty program. |
| -- programLifetimePoints | Number | Lifetime points in the loyalty program. |
| -- totalPointsIssued | Number | Total points issued in the event. |
| -- regularPointsIssued | Number | Regular points issued in the event. |
| -- regularPointsBreakup | Array | Breakdown of regular points issued (empty in this case). |
| -- promotionalPointsIssued | Array | Promotional points issued in the event. |
| --- promotionIdentifier | String | Identifier for the promotion. |
| --- promotionType | String | Type of promotion, e.g., "CUSTOMER_PROMOTION". |
| --- promotionPoints | Number | Points awarded for the promotion. |
| --- promotionPointsExpiryDate | String | Expiry date of the promotion points. |
| -- promisedPointsIssued | Array | Promised points issued in the event (empty in this case). |
| -- behavioralEventAttributes* | Object | Attributes related to behavioral events. |
| --- webhookId | String | Identifier for the webhook. |
| --- event_flag | Number | Event flag. |
| --- identifier_value | String | Identifier value, e.g., "unionId918821563441". |
| --- requestId | String | Unique identifier for the request. |
| --- event_name | String | Name of the event. |
| --- startTime | Number | Start time of the event. |
| loyaltyEventId | String | Identifier for the loyalty event. |
| eventName | String | Name of the event, e.g., "pointsIssued". |
| refId | String | This is a combination of org id and loyalty event ID and is used for internal debugging purposes. |
| apiRequestId | String | Identifier for the API request. |
| orgId | Number | Unique identifier for the organization. |
*The addition of behavioralEventAttributes is done on a demand basis. To enable it, you need to enable the configuration awardedReferenceEnrichmentEnabled . Raise a JIRA ticket with the sustenance team to enable this feature.
Example of points Issued on Transaction/Add
{
"eventId": "a5557ce1-e364-4688-b7ed-f6e3324580b3",
"eventType": "pointsIssued",
"consumerGroupId": null,
"actionType": "START",
" timeStamp": 1683874800263,
"attributes": {
"createdAt": 1683874800251,
"data": {
"customerIdentifiers": {
"customerId": 87884897,
"instore": {
"mobile": "84934720774"
}
},
"entityInformation": {
"entityType": "USER",
"entityId": 87884897
},
"triggeringActivity": {
"name": "TransactionAdd",
"identifiers": [
{
"key": "BillId",
"value": "330676226"
},
{
"key": "BillLineItemId",
"value": "983202640"
},
{
"key": "billNumber",
"value": "150956_1683874799412"
}
],
"enteredBy": {
"id": 200300301
},
"entityInformation": {
"entityType": "USER",
"entityId": 87884897
},
"additionalAttributes": [
]
},
"loyaltyProgramDetails": {
"id": 838,
"name": "Jotun VNDefaultProgram",
"isDefault": true,
"pointsToCurrencyRatio": 1.0,
"tiers": [
{
"tierNumber": 1,
"tierName": "New"
},
{
"tierNumber": 2,
"tierName": "Master Painter"
},
{
"tierNumber": 3,
"tierName": "VIP"
},
{
"tierNumber": 4,
"tierName": "Super VIP"
},
{
"tierNumber": 5,
"tierName": " Platinum"
}
]
},
"loyaltyProgramId": 838,
"programCurrentPoints": 165.0,
"programLifetimePoints": 665.0,
"totalPointsIssued": 60.0,
"regularPointsIssued": 60.0,
"regularPointsBreakup": [
{
"po ints": 60.0,
"expiryAt": "2024-05-31"
}
],
"promotionalPointsIssued": [
],
"promisedPointsIssued": [
]
},
"loyaltyEventId": "tJVGuVbhdB",
"eventName": "pointsIssued",
"refId": "150956_tJV GuVbhdB",
"apiRequestId": "2ba4294402c186d4eae95cb5b3c44dc7",
"orgId": 150956
}
}
Points Redeemed Event (pointsRedeemed)
Notifies when a user has redeemed points.
Request Parameters
| Parameter | Data Type | Description |
|---|---|---|
| eventId | String | Unique identifier for the event. |
| eventType | String | Type of event (e.g., "pointsRedeemed"). |
| consumerGroupId | Integer | Identifier for the consumer group (null if not applicable). |
| actionType | String | Action type of the event (e.g., "START"). |
| timeStamp | Integer | Timestamp of the event in milliseconds since epoch. |
| attributes | Object | Contains details about the attributes of the event. |
| - createdAt | Integer | Timestamp when the event was created (milliseconds since epoch). |
| - data | Object | Contains specific data related to the event. |
| -- customerIdentifiers | Object | Contains identifiers for the customer. |
| --- customerId | Integer | Unique identifier for the customer. |
| --- instore | Object | Contains in-store customer information. |
| ---- mobile | String | Mobile number of the customer. |
| String | Email address of the customer. | |
| -- entityInformation | Object | Contains information about the entity involved in the event. |
| --- entityType | String | Type of the entity (e.g., "USER"). |
| --- entityId | Integer | Unique identifier for the entity. |
| -- triggeringActivity | Object | It contains information about the activity that triggered the event. |
| --- name | String | Name of the triggering activity (e.g., "PointsRedemption"). |
| --- identifiers | Array of Objects | List of identifiers related to the triggering activity. |
| ---- key | String | Key identifier (e.g., "bill Id"). |
| ---- value | String | Value corresponding to the key (e.g., "-1"). |
| --- enteredBy | Object | Information about the user who entered the activity. |
| ---- id | Integer | Unique identifier for the user who entered the activity. |
| --- entityInformation | Object | Contains information about the entity related to the triggering activity. |
| ---- entityType | String | Type of the entity (e.g., "USER"). |
| ---- entityId | Integer | Unique identifier for the entity. |
| --- additionalAttributes | Array | Additional attributes related to the triggering activity (empty in this case). |
| -- loyaltyProgramDetails | Object | Contains details about the loyalty program. |
| --- id | Integer | Unique identifier for the loyalty program. |
| --- name | String | Name of the loyalty program (e.g., "Louis PhilippeDefaultProgram"). |
| --- isDefault | Boolean | Indicates if the program is the default program. |
| --- pointsToCurrencyRatio | Float | Points-to-currency conversion ratio.. |
| --- tiers | Array of Objects | List of tiers in the loyalty program. |
| ---- tierNumber | Integer | Number of the tier (e.g., 1 for Silver). |
| ---- tierName | String | Name of the tier (e.g., "Silver"). |
| loyaltyProgramId | Integer | Unique identifier for the loyalty program. |
| totalPointsRedeemed | Float | Total points redeemed in this transaction. |
| redemptionSummaryId | Integer | Unique identifier for the redemption summary. |
| redeemedPointsCurrencyValue | Float | Currency value of the redeemed points. |
| redemptionNotes | String | Notes regarding the redemption (empty in this case). |
| redemptionBillNumber | String | Bill number associated with the redemption. |
| isGroupRedemption | Boolean | Indicates if the redemption is part of a group. |
| -- redemptionFromEarningPrograms | Array of Objects | Details of redemption from earning programs. |
| --- programId | Integer | Unique identifier for the earning program. |
| --- points Redeemed | Float | Total points redeemed from the earning program. |
| --- programCurrentPoints | Float | Current points in the program after redemption. |
| loyaltyEventId | String | Unique identifier for the loyalty event. |
| eventName | String | Name of the event (e.g., "pointsRedeemed"). |
| refId | String | This is a combination of org id and loyalty event ID and is used for internal debugging purpose |
| apiRequestId | String | Unique identifier for the API request. |
| orgId | Integer | Unique identifier for the organization. |
Sample schema of group program redemption.
{
"eventId": "3b231837-db52-48cb-a405-cc162f2e1bd6",
"eventType": "pointsRedeemed",
"consumerGroupId": null,
"actionType": " START",
"timeStamp": 1683874869558,
"attributes": {
"createdAt": 1683874869545,
"data": {
"customerIdentifiers": {
"customerId": 161943766,
"instore": {
"mobile": "917984690285",
"email ": "[email protected]"
}
},
"entityInformation": {
"entityType": "USER",
"entityId": 161943766
},
"triggeringActivity": {
"name": "PointsRedemption",
"identifiers": [
{
"key": "bill Id",
"value": "-1"
},
{
"key": "redemptionId",
"value": "xMQy8y"
}
],
"enteredBy": {
"id": 200316761
},
"entityInformation": {
"entityType": "USER",
"entityId": 161943766
},
"additionalAttributes": [
]
},
"loyaltyProgramDetails": {
"id": 101,
"name": "Louis PhilippeDefaultProgram",
"isDefault": true,
"pointsToCurrencyRatio": 0.5,
"tiers": [
{
"tierNumber": 1,
"tierName": " Silver"
},
{
"tierNumber": 2,
"tierName": "Gold"
},
{
"tierNumber": 3,
"tierName": "Platinum"
}
]
},
"loyaltyProgramId": 101,
"totalPointsRedeemed": 1500.0,
"redemptionSummaryId": 9547005,
"redeemedPointsCurrencyValue": 750.0,
"redemptionNotes": "",
"redemptionBillNumber": "SA8269614",
"isGroupRedemption": false,
"redemptionFromEarningPrograms": [
{
"programId": 101,
"points Redeemed": 1500.0,
"programCurrentPoints": 0.0
}
]
},
"loyaltyEventId": "SHjlZN6x2e",
"eventName": "pointsRedeemed",
"refId": "150098_SHjlZN6x2e",
"apiRequestId": "6f2131aeb479a10e5987a f16c915904b",
"orgId": 150098
}
}
Sample schema of Participating Program Redemption
{
"eventName":"pointsRedeemed",
"eventId":"ABC-87484sdas&$",
"orgId":1655,
"refId":"1655_684494987",
"createdAt":156474848484,
"data":{
"customerIdentifiers":{
"customerId":876,
"Instore":{
"mobile":"919740000000",
"email":"[email protected]",
"externalId":"536236462453"
},
"wechat":{
"accounts":[
{
"accountId":"HDHSDHS32347287D",
"identifiers":[
{
"identifierType":"wechatId",
"identifierValue":"SGHDGAHA74278sdfG"
}
]
},
{
"accountId":"JKLMNOPuy4y3554Y",
"identifiers":[
{
"identifierType":"wechatId",
"identifierValue":"cbdhdhhad74278sdfj"
}
]
}
]
}
},
"triggeringActivity":{
"name":"pointsRedemption",
"identifiers":[
{
"key":"billId",
"value":"123456"
}
],
"enteredAt":{
"id":949,
"store":{
"code":"str1.brand",
"name":"str1.brand",
"externalId":"DFSDHGFSH6642664617",
"externalId1":"GDGSDHDGH3744277474",
"externalId2":"GHSDGHGHH6776246444"
},
"till":{
"code":"till1.str1.brand",
"name":"till1.str1.brand"
}
}
},
"loyaltyProgramId":1487,
"totalPointsRedeemed":235,
"redeemedPointsCurrencyValue":470,
"redemptionFromEarningPrograms":[
{
"programId":1487,
"pointsRedeemed":235,
"programCurrentPoints":500
}
]
}
}
Promised Points Conversion to Current Points Event (promisedToCurrentPointsConversion)
Notifies when promised points are converted to current points in a loyalty program.
Request Parameters
| Parameter | Data Type | Description |
|---|---|---|
| eventId | String | Unique identifier for the event. |
| eventType | String | It combines the orgid and event name (e.g., "1000006_promisedToCurrentPointsConversion"). |
| consumerGroupId | Null | Identifier for the consumer group (null if not applicable). |
| actionType | String | Action type of the event (e.g., "START"). |
| timeStamp | Integer | Timestamp of the event in milliseconds since epoch. |
| attributes | Object | Contains details about the event attributes. |
| - createdAt | Integer | Timestamp when the event was created (milliseconds since epoch). |
| - data | Object | Contains specific data related to the event. |
| -- customerIdentifiers | Object | Contains identifiers for the customer. |
| --- customerId | Integer | Unique identifier for the customer. |
| --- instore | Object | Contains in-store customer information. |
| ---- mobile | String | Mobile number of the customer. |
| String | Email address of the customer. | |
| -- entityInformation | Object | Contains information about the entity involved in the event. |
| --- entityType | String | Type of the entity (e.g., "USER"). |
| --- entityId | Integer | Unique identifier for the entity. |
| -- earningActivityReference | Array of Objects | List of references to earning activities. |
| --- name | String | Name of the earning activity (e.g., "TransactionAdd"). |
| --- enteredAt | Float | Timestamp of when the activity was entered (in milliseconds). |
| --- pointsConverted | Float | Points converted during the activity. |
| --- identifiers | Array of Objects | List of identifiers related to the earning activity. |
| ---- key | String | Key identifier (e.g., "billNumber"). |
| ---- value | String | The value corresponding to the key. |
| ---- key (second) | String | Second key identifier (e.g., "EventLogId"). |
| ---- value (second) | String | The value corresponds to the second key. |
| -- loyaltyProgramDetails | Object | Contains details about the loyalty program. |
| --- id | Integer | Unique identifier for the loyalty program. |
| --- name | String | Name of the loyalty program (e.g., "Tata 1mg"). |
| --- isDefault | Boolean | Indicates if the program is the default program. |
| --- pointsToCurrencyRatio | Float | Points-to-currency conversion ratio. |
| --- tiers | Array of Objects | List of tiers in the loyalty program. |
| ---- tierNumber | Integer | Number of the tier (e.g., 1 for Base). |
| ---- tierName | String | Name of the tier (e.g., "Base"). |
| loyaltyProgramId | Integer | Unique identifier for the loyalty program. |
| pointsConverted | Float | Total points converted in this transaction. |
| programCurrentPoints | Float | Current points in the program. |
| programLifetimePoints | Float | Total points earned in the program lifetime. |
| pointsConversionSource | String | Source of the points conversion (e.g., "systemTrigger"). |
| pointsConvertedBreakup | Array | Breakdown of the converted points (empty in this case). |
| loyaltyEventId | String | Unique identifier for the loyalty event. |
| eventName | String | Name of the event (e.g., "promisedToCurrentPointsConversion"). |
| refId | String | This is a combination of org id and loyalty event ID and is used for internal debugging purposes. |
| apiRequestId | String | Unique identifier for the API request. |
| orgId | Integer | Unique identifier for the organization. |
{
"eventId": "f993741a-89f3-46c8-b70f-6f45cfce7dba",
"eventType": "1000006_promisedToCurrentPointsConversion",
"consumerGroupId": null,
"actionType": "START",
"timeStamp": 1683867642290,
"attributes": {
"createdAt": 1683867642243,
"data": {
"customerIdentifiers": {
"customerId": 130354474,
"instore": {
"mobile": "d9ace8e94d6f779ff845a401f9dd50a7",
"email": "d9ace8e94d6f779ff845a401f9dd50a7"
}
},
"entityInformation": {
"entityType": "USER",
"entityId": 130354474
},
"earningActivityReference": [
{
"name": "TransactionAdd",
"enteredAt": 1.657437873E12,
"pointsConverted": 0.0,
"identifiers": [
{
"key": "billNumber",
"value": "PO19022266733111"
},
{
"ke y": "EventLogId",
"value": "448823777"
}
]
}
],
"loyaltyProgramDetails": {
"id": 1000038,
"name": "Tata 1mg",
"isDefault": false,
"pointsToCurrencyRatio": 1.0,
"tiers": [
{
"tierNumber": 1,
"tierName": "Base"
},
{
"tierNumber": 2,
"tierName": "1MGCare"
}
]
},
"loyaltyProgramId": 1000038,
"pointsConverted": 0.269,
"programCurrentPoints": 0.269,
"programLifetimePoints": 13.269,
"pointsConversionSource": "systemTrigger",
"pointsConvertedBreakup": [
]
},
"loyaltyEventId": "9mQMu01tPA6me2X",
"eventName": "promisedToCurrentPointsConversion",
"refId": "1000006_9m QMu01tPA6me2X",
"apiRequestId": "6f9d2624-efa9-4010-a6e4-3022cfeb905b",
"orgId": 1000006
}
}
Points Expired Event (pointsExpired)
Notifies when points earned by a user has expired.
Request Parameters
| Parameter | Data Type | Description |
|---|---|---|
| eventName | String | Name of the event (e.g., "pointsExpired"). |
| eventId | String | Unique identifier for the event. |
| orgId | Integer | Unique identifier for the organization. |
| refId | String | This is used for internal debugging purposes. |
| createdAt | Integer | Timestamp when the event was created. |
| data | Object | Contains specific data related to the event. |
| -- customerIdentifiers | Object | Contains identifiers for the customer. |
| --- customerId | Integer | Unique identifier for the customer. |
| --- instore | Object | Contains in-store customer information. |
| ---- mobile | String | Mobile number of the customer. |
| String | Email address of the customer. | |
| ---- externalId | String | External identifier for the customer. |
| -- triggeringActivity | Object | Contains information about the activity that triggered the event (empty in this case). |
| loyaltyProgramId | Integer | Unique identifier for the loyalty program. |
| pointsExpired | Integer | Total points that have expired. |
{
"eventName":"pointsExpired",
"eventId":"abacd-12345-ABCD",
"orgId":1655,
"refId":"1655_684494987",
"createdAt":156474848484,
"data":{
"customerIdentifiers":{
"customerId":876,
"instore":{
"mobile":"919740000000",
"email":"[email protected]",
"externalId":"536236462453"
}
},
"triggeringActivity":{
},
"loyaltyProgramId":1487,
"pointsExpired":1000
}
}
Points Expired Reminder Event (pointsExpiryReminder)
Notifies when a user's points are about to expire.
Request Parameters
| Field | Data Type | Description |
|---|---|---|
| eventName | String | Name of the event (e.g., "pointsExpiryReminder"). |
| eventId | String | Unique identifier for the event. |
| orgId | Integer | Unique identifier for the organization. |
| refId | String | This is used for internal debugging purposes |
| apiRequestId | String | Unique identifier for the API request. |
| createdAt | Integer | Timestamp when the event was created (milliseconds since epoch). |
| data | Object | Contains specific data related to the event. |
| -- customerIdentifiers | Object | Contains identifiers for the customer. |
| --- customerId | Integer | Unique identifier for the customer. |
| -- entityInformation | Object | Contains information about the entity involved in the event. |
| --- entityType | String | Type of the entity (e.g., "USER"). |
| --- entityId | Integer | Unique identifier for the entity. |
| -- loyaltyProgramDetails | Object | Contains details about the loyalty program. |
| --- id | Integer | Unique identifier for the loyalty program. |
| --- name | String | Name of the loyalty program (e.g., "DefaultProgram"). |
| --- isDefault | Boolean | Indicates if the program is the default program. |
| --- pointsToCurrencyRatio | Float | Points-to-currency conversion ratio. |
| --- tiers | Array of Objects | List of tiers in the loyalty program. |
| ---- tierNumber | Integer | Number of the tier (e.g., 1 for "A"). |
| ---- tierName | String | Name of the tier (e.g., "A"). |
| loyaltyProgramId | Integer | Unique identifier for the loyalty program. |
| pointsScheduledForExpiry | Integer | Total points scheduled for expiry. |
| scheduledExpiryDate | String | Date when the points are scheduled to expire (formatted as YYYY-MM-DD). |
| loyaltyEventId | Null | Unique identifier for the loyalty event (null if not applicable). |
{
"eventName": "pointsExpiryReminder",
"eventId": "bd69ac73-0c7c-471a-b2cd-1f8251b34b60",
"orgId": 50750,
"refId": "50750_7616f6fc-9cc3-4b92-9cfa-b1177ea25a6c",
"apiRequestId": "2cb3ea1a-0841-4cd4-ac6a-1adb1c3891d6",
"createdAt": 1685864957859,
"data": {
"customerIdentifiers": {
"customerId": 381750905
},
"entityInformation": {
"entityType": "USER",
"entityId": 381750905
},
"loyaltyProgramDetails": {
"id": 1933,
"name": "DefaultProgram",
"isDefault": true,
"pointsToCurrencyRatio": 1,
"tiers": [
{
"tierNumber": 1,
"tierName": "A"
},
{
"tierNumber": 2,
"tierName": "B"
},
{
"tierNumber": 3,
"tierName": "C"
}
]
},
"loyaltyProgramId": 1933,
"pointsScheduledForExpiry": 300,
"scheduledExpiryDate": "2023-06-19"
},
"loyaltyEventId": null
}
Points Transferred Initiated Event (pointsTransferredInitiated)
Notifies when a points transfer for a user is initiated.
Request Parameters
| Parameter | Data Type | Description |
|---|---|---|
| eventId | String | Unique identifier for the event. |
| eventType | String | Type of the event (e.g., "pointsTransferredInitiated"). |
| consumerGroupId | Integer | Identifier for the consumer group (null if not applicable). |
| actionType | String | Action type for the event (e.g., "START"). |
| timeStamp | Integer | Timestamp when the event occurred (milliseconds since epoch). |
| attributes | Object | Contains specific attributes related to the event. |
| -- createdAt | Integer | Timestamp when the attributes were created (milliseconds since epoch). |
| -- data | Object | Contains specific data related to the event. |
| --- customerIdentifiers | Object | Contains identifiers for the customer initiating the transfer. |
| ---- customerId | Integer | Unique identifier for the customer. |
| ---- instore | Object | Contains in-store customer information. |
| ----- mobile | String | Mobile number of the customer. |
| String | Email address of the customer. | |
| --- entityInformation | Object | Contains information about the entity initiating the transfer. |
| ---- entityType | String | Type of the entity (e.g., "USER"). |
| ---- entityId | Integer | Unique identifier for the entity. |
| --- loyaltyProgramDetails | Object | Contains details about the loyalty program. |
| ---- id | Integer | Unique identifier for the loyalty program. |
| ---- name | String | Name of the loyalty program (e.g., "newshard_orgDefaultProgram"). |
| ---- isDefault | Boolean | Indicates if the program is the default program. |
| ---- pointsToCurrencyRatio | Float | Points-to-currency conversion ratio. |
| ---- tiers | Array of Objects | List of tiers in the loyalty program. |
| ----- tierNumber | Integer | Number of the tier (e.g., 1 for "Silver"). |
| ----- tierName | String | Name of the tier (e.g., "Silver"). |
| loyaltyProgramId | Integer | Unique identifier for the loyalty program. |
| totalPointsTransferred | Float | Total points that were transferred. |
| --- transferReceivingCustomerIdentifiers | Object | Contains identifiers for the customer receiving the transfer. |
| ---- customerId | Integer | Unique identifier for the receiving customer. |
| ---- instore | Object | Contains in-store information for the receiving customer. |
| ----- mobile | String | Mobile number of the receiving customer. |
| String | Email address of the receiving customer. | |
| --- transferReceivingEntityInformation | Object | Contains information about the entity receiving the points. |
| ---- entityType | String | Type of the entity (e.g., "USER"). |
| ---- entityId | Integer | Unique identifier for the receiving entity. |
| --- redemptionFromEarningPrograms | Array of Objects | List of redemption details from earning programs. |
| ---- programId | Integer | Unique identifier for the earning program. |
| ---- pointsRedeemed | Float | Total points redeemed from the program. |
| ---- programCurrentPoints | Float | Current points available in the program. |
| loyaltyEventId | String | Unique identifier for the loyalty event. |
| eventName | String | Name of the event (e.g., "pointsTransferredInitiated"). |
| refId | String | This is a combination of org id and loyalty event ID and is used for internal debugging purposes. |
| apiRequestId | String | Unique identifier for the API request. |
| orgId | Integer | Unique identifier for the organization |
{
"eventId": "3c9d293a-f9bd-4a49-a54a-63d4af500b46",
"eventType": "pointsTransferredInitiated",
"consumerGroupId": null,
"actionType": "START",
"timeStamp": 1683873247544,
"attributes": {
"createdAt": 1683873247465,
"data": {
"customerIdentifiers": {
"customerId": 545513704,
"instore": {
"mobile": " 917136866183",
"email": "[email protected]"
}
},
"entityInformation": {
"entityType": "USER",
"entityId": 545513704
},
"loyaltyProgramDetails": {
"id": 784,
"name": "newshard_orgDefaultProgram",
"isDefault": true,
"pointsToCurrencyRatio": 1.0,
"tiers": [
{
"tierNumber": 1,
"tierName": "Silver"
},
{
"tierNumber": 2,
"tierName": "Gold"
},
{
"tierNumber": 3,
"tierName": "Platinum"
}
]
},
"loyaltyProgramId": 784,
"totalPointsTransferred": 10.0,
"transferReceivingCustomerIdentifiers": {
"customerId": 545513705,
"instore": {
"mobile": "9189000 03219",
"email": "[email protected]"
}
},
"transferReceivingEntityInformation": {
"entityType": "USER",
"entityId": 545513705
},
"redemptionFromEarningPrograms": [
{
" programId": 784,
"pointsRedeemed": 10.0,
"programCurrentPoints": 90.0
}
]
},
"loyaltyEventId": "HNoDBilpg9",
"eventName": "pointsTransferredInitiated",
"refId": "1138_HNoDBilpg9",
"apiRe questId": "36f63b513c9f787526903e840ea4d04f",
"orgId": 1138
}
}
Points Transferred Received (pointsTransferredReceived)
Notifies when a points transfer request of a user is received. Points transfer allows users to transfer their loyalty points to other users or user groups.
Request Parameters
| Parameter | Data Type | Description |
|---|---|---|
| eventId | String | Unique identifier for the event. |
| eventType | String | Type of the event (e.g., "pointsTransferredReceived"). |
| consumerGroupId | Null | Identifier for the consumer group (null if not applicable). |
| actionType | String | Action type for the event (e.g., "START"). |
| timeStamp | Integer | Timestamp when the event occurred (milliseconds since epoch). |
| attributes | Object | Contains specific attributes related to the event. |
| -- createdAt | Integer | Timestamp when the attributes were created (milliseconds since epoch). |
| -- data | Object | Contains specific data related to the event. |
| --- customerIdentifiers | Object | Contains identifiers for the customer receiving the points. |
| ---- customerId | Integer | Unique identifier for the customer. |
| ---- instore | Object | Contains in-store customer information. |
| ----- mobile | String | Mobile number of the customer. |
| String | Email address of the customer. | |
| --- entityInformation | Object | Contains information about the entity receiving the points. |
| ---- entityType | String | Type of the entity (e.g., "USER"). |
| ---- entityId | Integer | Unique identifier for the entity. |
| --- loyaltyProgramDetails | Object | Contains details about the loyalty program. |
| ---- id | Integer | Unique identifier for the loyalty program. |
| ---- name | String | Name of the loyalty program (e.g., "newshard_orgDefaultProgram"). |
| ---- isDefault | Boolean | Indicates if the program is the default program. |
| ---- pointsToCurrencyRatio | Float | Points-to-currency conversion ratio. |
| ---- tiers | Array of Objects | List of tiers in the loyalty program. |
| ----- tierNumber | Integer | Number of the tier (e.g., 1 for "Silver"). |
| ----- tierName | String | Name of the tier (e.g., "Silver"). |
| loyaltyProgramId | Integer | Unique identifier for the loyalty program. |
| totalPointsTransferred | Float | Total points that were transferred. |
| --- transferInitiatingCustomerIdentifiers | Object | Contains identifiers for the customer initiating the transfer. |
| ---- customerId | Integer | Unique identifier for the initiating customer. |
| ---- instore | Object | Contains in-store information for the initiating customer. |
| ----- mobile | String | Mobile number of the initiating customer. |
| String | Email address of the initiating customer. | |
| --- transferInitiatingEntityInformation | Object | Contains information about the entity initiating the transfer. |
| ---- entityType | String | Type of the entity (e.g., "USER"). |
| ---- entityId | Integer | Unique identifier for the initiating entity. |
| loyaltyEventId | String | Unique identifier for the loyalty event. |
| eventName | String | Name of the event (e.g., "pointsTransferredReceived"). |
| refId | String | This is a combination of org id and loyalty event ID and is used for internal debugging purposes. |
| apiRequestId | String | Unique identifier for the API request. |
| orgId | Integer | Unique identifier for the organization. |
{
"eventId": "bb12e156-edfe-4a2d-9831-b1224ebb3d77",
"eventType": "pointsTransferredReceived",
"consumerGroupId": null,
"actionType": "START",
"timeStamp": 1683873247673,
"attributes": {
"createdAt": 1683873247470,
"data": {
"customerIdentifiers": {
"customerId": 545513705,
"instore": {
"mobile": "91 8900003219",
"email": "[email protected]"
}
},
"entityInformation": {
"entityType": "USER",
"entityId": 545513705
},
"loyaltyProgramDetails": {
"id": 784,
"name": "n ewshard_orgDefaultProgram",
"isDefault": true,
"pointsToCurrencyRatio": 1.0,
"tiers": [
{
"tierNumber": 1,
"tierName": "Silver"
},
{
"tierNumber": 2,
"tierName": "Gold"
},
{
"tierNumber": 3,
"tierName": "Platinum"
}
]
},
"loyaltyProgramId": 784,
"totalPointsTransferred": 10.0,
"transferInitiatingCustomerIdentifiers": {
"customerId": 545513704,
"instore": {
"mobile": "91713686 6183",
"email": "[email protected]"
}
},
"transferInitiatingEntityInformation": {
"entityType": "USER",
"entityId": 545513704
}
},
"loyaltyEventId": "HNoDBilpg9",
"e ventName": "pointsTransferredReceived",
"refId": "1138_HNoDBilpg9",
"apiRequestId": "36f63b513c9f787526903e840ea4d04f",
"orgId": 1138
}
}
Redeemed Points Reversed Event (redeemedPointsReversed)
Notifies when redeemed points are reversed. Reversal of redeemed points occurs when a user does not use points they have redeemed for a transaction, or when the transaction for which points were redeemed is returned.
Request Parameters
| Parameter | Data Type | Description |
|---|---|---|
| eventId | String | Unique identifier for the event. |
| eventType | String | Type of the event (e.g., "redeemedPointsReversed"). |
| consumerGroupId | Null | Identifier for the consumer group (null if not applicable). |
| actionType | String | Action type for the event (e.g., "START"). |
| timeStamp | Integer | Timestamp when the event occurred (milliseconds since epoch). |
| attributes | Object | Contains specific attributes related to the event. |
| -- createdAt | Integer | Timestamp when the attributes were created (milliseconds since epoch). |
| -- data | Object | Contains specific data related to the event. |
| --- customerIdentifiers | Object | Contains identifiers for the customer. |
| ---- customerId | Integer | Unique identifier for the customer. |
| ---- instore | Object | Contains in-store customer information. |
| ----- mobile | String | Mobile number of the customer. |
| String | Email address of the customer. | |
| --- entityInformation | Object | Contains information about the entity involved in the event. |
| ---- entityType | String | Type of the entity (e.g., "USER"). |
| ---- entityId | Integer | Unique identifier for the entity. |
| --- triggeringActivity | Object | Contains details about the activity that triggered the event. |
| ---- name | String | Name of the triggering activity (e.g., "PointsRedemptionReversal"). |
| ---- identifiers | Array of Objects | List of identifiers associated with the triggering activity. |
| ----- key | String | Key of the identifier (e.g., "redemptionId"). |
| ----- value | String | Value of the identifier (e.g., "CgDAgY"). |
| ---- enteredBy | Object | Information about who entered the activity. |
| ----- id | Integer | Unique identifier for the user who entered the activity. |
| ---- additionalAttributes | Array | Additional attributes related to the triggering activity. |
| --- loyaltyProgramDetails | Object | Contains details about the loyalty program. |
| ---- id | Integer | Unique identifier for the loyalty program. |
| ---- name | String | Name of the loyalty program (e.g., "Abbott ID_ProdDefaultProgram"). |
| ---- isDefault | Boolean | Indicates if the program is the default program. |
| ---- pointsToCurrencyRatio | Float | Points-to-currency conversion ratio. |
| ---- tiers | Array of Objects | List of tiers in the loyalty program. |
| ----- tierNumber | Integer | Number of the tier (e.g., 1 for "Bronze"). |
| ----- tierName | String | Name of the tier (e.g., "Bronze"). |
| --- loyaltyProgramId | Integer | Unique identifier for the loyalty program. |
| --- redeemedPointsReversed | Float | Total points that were reversed. |
| --- redeemedPointsReversedDetails | Object | Contains details about the reversed points. |
| ---- available | Float | Number of available reversed points. |
| ---- expired | Float | The number of expired reversed points. |
| --- redemptionSummaryId | Integer | Unique identifier for the redemption summary. |
| --- redemptionReversalToEarningPrograms | Array of Objects | List of earning programs affected by the reversal. |
| ---- programId | Integer | Unique identifier for the earning program. |
| ---- redeemedPointsReversed | Float | Amount of points reversed for the earning program. |
| ---- redeemedPointsReversedDetails | Object | Contains details about the reversed points for the earning program. |
| ----- available | Float | Number of available reversed points for the earning program. |
| ----- expired | Float | The number of expired reversed points for the earning program. |
| ---- programCurrentPoints | Float | Current points in the earning program after the reversal. |
| -- loyaltyEventId | String | Unique identifier for the loyalty event. |
| -- eventName | String | Name of the event (e.g., "redeemedPointsReversed"). |
| -- refId | String | This is a combination of org id and API request ID and is used for internal debugging purposes. |
| -- apiRequestId | String | Unique identifier for the API request. |
| -- orgId | Integer | Unique identifier for the organization |
{
"eventId": "a5058d77-370f-4544-a420-8337f9d5fbf1",
"eventType": "redeemedPointsReversed",
"consumerGroupId": null,
"actionType": "START",
"timeStamp": 1683871439535,
"attributes": {
"createdAt": 1683871439518,
"data": {
"customerIdentifiers": {
"customerId": 6687782,
"instore": {
"mobile": "628577693 2889",
"email": "[email protected]"
}
},
"entityInformation": {
"entityType": "USER",
"entityId": 6687782
},
"triggeringActivity": {
"name": "PointsRedemptionReversal",
"identifiers": [
{
"key": "redemptionId",
"value": "CgDAgY"
}
],
"enteredBy": {
"id": 200279007
},
"additionalAttributes": [
]
},
"loyaltyProgramDetails": {
"id": 1095,
"name": "Abbott ID_ProdDef aultProgram",
"isDefault": true,
"pointsToCurrencyRatio": 1.0,
"tiers": [
{
"tierNumber": 1,
"tierName": "Bronze"
},
{
"tierNumber": 2,
"tierName": "Silver"
},
{
"tierNumber": 3,
"tierName ": "Gold"
},
{
"tierNumber": 4,
"tierName": "Platinum"
}
]
},
"loyaltyProgramId": 1095,
"redeemedPointsReversed": 300.0,
"redeemedPointsReversedDetails": {
"available": 300.0,
"expired": 0.0
},
"redemptionSummaryId": 2613711,
"redemptionReversalToEarningPrograms": [
{
"programId": 1095,
"redeemedPointsReversed": 300.0,
"redeemedPointsReversedDetails": {
"available": 300.0,
"expired": 0.0
},
"programCurrentPoints": 2600.0
}
]
},
"loyaltyEventId": "a261d029212a09eea3e99a18024d76a9",
"eventName": "redeemedPointsReversed",
"refId": "151193_a261d029212a09eea3e99a18024d 76a9",
"apiRequestId": "a261d029212a09eea3e99a18024d76a9",
"orgId": 151193
}
}
Updated Single Points Expiry (singlePointsExpiryUpdated)
Notifies when the points expiry date is updated under the Single Points Expiry feature. Single Points Expiry is a feature in Capillary's Loyalty+ platform that allows points across all loyalty programs for different events to have a common expiry date.
Request Parameters
| Parameter | Data Type | Description |
|---|---|---|
| eventId | String | Unique identifier for the event. |
| eventType | String | Type of the event (e.g., "singlePointsExpiryUpdated"). |
| consumerGroupId | Null | Identifier for the consumer group (null if not applicable). |
| actionType | String | Action type for the event (e.g., "START"). |
| timeStamp | Integer | Timestamp when the event occurred (milliseconds since epoch). |
| attributes | Object | Contains specific attributes related to the event. |
| -- createdAt | Integer | Timestamp when the attributes were created (milliseconds since epoch). |
| -- data | Object | Contains specific data related to the event. |
| --- customerIdentifiers | Object | Contains identifiers for the customer. |
| ---- customerId | Integer | Unique identifier for the customer. |
| --- entityInformation | Object | Contains information about the entity involved in the event. |
| ---- entityType | String | Type of the entity (e.g., "USER"). |
| ---- entityId | Integer | Unique identifier for the entity. |
| --- updatedPointsExpiry | Array of Objects | List of updated points expiry details. |
| ---- programId | Integer | Unique identifier for the loyalty program. |
| ---- points | Float | Number of points associated with the expiry update. |
| ---- pointsType | String | Type of points (e.g., "billRegular", "billPromotions"). |
| ---- oldExpiryDate | String | The previous expiry date of the points (in YYYY-MM-DD format). |
| ---- newExpiryDate | String | The new expiry date of the points (in YYYY-MM-DD format). |
| --- eventName | String | Name of the event (e.g., "singlePointsExpiryUpdated"). |
| --- refId | String | This is a combination of org id and apiRequestId and is used for internal debugging purposes. |
| --- apiRequestId | String | Unique identifier for the API request. |
| --- orgId | Integer | Unique identifier for the organization. |
{
"eventId": "a9f1dd54-0477-4a4f-a509-ed5c35cbce7a",
"eventType": "singlePointsExpiryUpdated",
"consumerGroupId ": null,
"actionType": "START",
"timeStamp": 1683867690435,
"attributes": {
"createdAt": 1683867690421,
"data": {
"customerIdentifiers": {
"customerId": 146272039
},
"entityInformation": {
"entityType": "USER",
"entityId": 146272039
},
"updatedPointsExpiry": [
{
"programId": 1000028,
"points": 3.0,
"pointsType": "billRegular",
"oldExpiryDate": "2024-03-23",
"newExpiryDate ": "2024-05-10"
},
{
"programId": 1000028,
"points": 5.0,
"pointsType": "billRegular",
"oldExpiryDate": "2024-05-10",
"newExpiryDate": "2024-05-10"
},
{
"programId": 1000007,
"points": 56.0,
"pointsType": "billPromotions",
"oldExpiryDate": "2024-03-23",
"newExpiryDate": "2024-05-10"
},
{
"programId": 1000007,
"points": 91.0,
"pointsType": "billPromotions",
"oldExpir yDate": "2024-05-10",
"newExpiryDate": "2024-05-10"
}
]
},
"eventName": "singlePointsExpiryUpdated",
"refId": "1000006_68421c2fbcbeead306651eeb514ef109",
"apiRequestId": "68421c2fbcbe ead306651eeb514ef109",
"orgId": 1000006
}
}
Issued Points Reversed Event (issuedPointsReversed)
Notifies when points issued for a user has been reversed. For example, a user has returned a purchase and the points issued have been reversed.
Request Parameters
| Parameter | Data Type | Description |
|---|---|---|
| eventName | String | Name of the event (e.g., "issuedPointsReversed"). |
| data | Object | Contains specific data related to the event. |
| -- customerIdentifiers | Object | Contains identifiers for the customer. |
| --- customerId | Integer | Unique identifier for the customer. |
| --- instore | Object | Contains instore identification details of the customer. |
| ---- mobile | String | Mobile number of the customer. |
| String | Email address of the customer. | |
| -- entityInformation | Object | Contains information about the entity involved in the event. |
| --- entityType | String | Type of the entity (e.g., "USER"). |
| --- entityId | Integer | Unique identifier for the entity. |
| -- triggeringActivity | Object | Contains details of the activity that triggered this event. |
| --- name | String | Name of the triggering activity (e.g., "ReturnBill"). |
| --- identifiers | Array of Objects | List of identifiers related to the triggering activity. |
| ---- key | String | Identifier key (e.g., "billId", "billNumber"). |
| ---- value | String | Value corresponding to the key. |
| --- enteredBy | Object | Information about who entered the triggering activity. |
| ---- id | Integer | Unique identifier for the person who entered the activity. |
| --- entityInformation | Object | Information about the entity involved in the triggering activity. |
| ---- entityType | String | Type of the entity (e.g., "USER"). |
| ---- entityId | Integer | Unique identifier for the entity. |
| --- additionalAttributes | Array | Additional attributes related to the triggering activity (empty if none). |
| -- loyaltyProgram Details | Object | Contains details about the loyalty program. |
| --- id | Integer | Unique identifier for the loyalty program. |
| --- name | String | Name of the loyalty program (e.g., "Shell Indonesia_ProdDefaultProgram"). |
| --- isDefault | Boolean | Indicates if this is the default program. |
| --- pointsToCurrencyRatio | Float | Ratio of points to currency value. |
| --- tiers | Array of Objects | List of tiers in the loyalty program. |
| ---- tierNumber | Integer | The number of the tier. |
| ---- tierName | String | Name of the tier. |
| -- loyaltyProgramId | Integer | Unique identifier for the loyalty program. |
| -- programCurrentPoints | Float | Current points available in the loyalty program. |
| -- programLifetimePoints | Float | Total lifetime points accumulated in the loyalty program. |
| -- totalIssuedPointsReversed | Float | Total points issued that have been reversed. |
| -- regularPointsReversed | Float | Total regular points that have been reversed. |
| -- promisedPointsReversed | Float | Total promised points that have been reversed. |
| -- promotionalPointsReversed | Array | List of promotional points that have been reversed (empty if none). |
| -- currentEventPromisedPointsReturned | Float | Total promised points returned in the current event. |
| -- currentEventRegularPointsReturned | Float | Total regular points returned in the current event. |
| -- currentEventTotalPointsReturned | Float | Total points returned in the current event. |
| -- currentEventPromotionPointsReturnedDetails | Array | Details of promotional points returned in the current event (empty if none). |
| orgId | Integer | Unique identifier for the organization. |
| refId | String | This is a combination of org id and loyalty event ID and is used for internal debugging purposes. |
| apiRequestId | String | Unique identifier for the API request. |
| createdAt | Integer | Timestamp when the event was created (milliseconds since epoch). |
| loyaltyEventId | String | Unique identifier for the loyalty event. |
{
"eventName": "issuedPointsReversed",
"data": {
"customerIdentifiers": {
"customerId": 6767040,
"instore": {
"mobile": "6289652442647",
"email": "[email protected]"
}
},
"entityInformation": {
"entityType": "USER",
"entityId": 6767040
},
"triggeringActivity": {
"name": "ReturnBill",
"identifiers": [
{
"key": "billId",
"value": "65658330"
},
{
"key": "billNumber",
"value": "2_6594_12743097_6586"
}
],
"enteredBy": {
"id": 200291531
},
"entityInformation": {
"entityType": "USER",
"entityId": 6767040
},
"additionalAttributes": [
]
},
"loyaltyProgram Details": {
"id": 1098,
"name": "Shell Indonesia_ProdDefaultProgram",
"isDefault": true,
"pointsToCurrencyRatio": 1.0,
"tiers": [
{
"tierNumber": 1,
"tierName": "NONE"
}
]
},
"loyaltyProgramId": 1098,
"programCurrentPoints": 0.0,
"programLifetimePoints": 0.0,
"totalIssuedPointsReversed": 2.0,
"regularPointsReversed": 2.0,
"promisedPointsReversed": 0.0,
"promotionalPointsReversed": [
],
"currentEventPromisedPointsReturned": 0.0,
"currentEventRegularPointsReturned": 2.0,
"currentEventTotalPointsReturned": 2.0,
"currentEventPromotionPointsReturnedDetails": [
]
},
"or gId": 151195,
"refId": "151195_Jqo9Kup5Bm",
"apiRequestId": "1f575ed0ef2095a1c56714d6b1e961c0",
"createdAt": 1683874940147,
"loyaltyEventId": "Jqo9Kup5Bm"
}
Manual Points Adjustment Event (manualPointsAdjustment)
Notifies whenever points are adjusted/deducted manually.
{
"eventName": "manualPointsAdjustment",
"data": {
"customerIdentifiers": {
"customerId": 1758,
"firstName": "UQDSNI",
"lastName": "AAWFXYIU",
"loyaltyType": "QRGZ",
"instore": {
"id": 7189,
"mobile": "HQPJVKEWIO",
"email": "IBMEMP",
"externalId": "UKCUFFFU",
"cardnumber": "TTRX",
"cardexternalid": "XNCLUWP",
"cardNumbers": [
"KIAZ"
]
},
"facebook": {
"accounts": [
{
"accountId": "MZBUUYLJFY",
"identifiers": [
{
"identifierType": "APKVE",
"identifierValue": "SYRI"
}
]
}
]
},
"web_engage": {
"accounts": [
{
"accountId": "IOZ",
"identifiers": [
{
"identifierType": "VNWVKXSH",
"identifierValue": "ELLM"
}
]
}
]
},
"wechat": {
"accounts": [
{
"accountId": "DQEIBNUG",
"identifiers": [
{
"identifierType": "RBLGXPLDE",
"identifierValue": "AHQJZKP"
}
]
}
]
},
"martjack": {
"accounts": [
{
"accountId": "CPJAMEI",
"identifiers": [
{
"identifierType": "MWJUGII",
"identifierValue": "DPA"
}
]
}
]
},
"tmall": {
"accounts": [
{
"accountId": "GIT",
"identifiers": [
{
"identifierType": "YTGWQO",
"identifierValue": "HEUAERYR"
}
]
}
]
},
"toabao": {
"accounts": [
{
"accountId": "SADEF",
"identifiers": [
{
"identifierType": "BKICFEMEL",
"identifierValue": "XUJCBLIC"
}
]
}
]
},
"jd": {
"accounts": [
{
"accountId": "SWKTBMWXWT",
"identifiers": [
{
"identifierType": "HMUVXJSQDC",
"identifierValue": "LOJK"
}
]
}
]
},
"ecommerce": {
"accounts": [
{
"accountId": "IKH",
"identifiers": [
{
"identifierType": "UIVK",
"identifierValue": "WZMZVQZAV"
}
]
}
]
},
"website": {
"accounts": [
{
"accountId": "TXUZCEH",
"identifiers": [
{
"identifierType": "GYNVKPV",
"identifierValue": "TKTHDVOVGK"
}
]
}
]
},
"line": {
"accounts": [
{
"accountId": "EWEYBM",
"identifiers": [
{
"identifierType": "CZEI",
"identifierValue": "WVRZ"
}
]
}
]
}
},
"triggeringActivity": {
"name": "MNAMWHHEA",
"identifiers": [
{
"key": "KJQQMRFB",
"value": "COFVYLXLQ"
}
],
"enteredBy": {
"id": 4518,
"till": {
"code": "CEESGN",
"name": "XUR"
},
"store": {
"code": "UOVSN",
"name": "XTHGLSQJ",
"externalId": "GLMPVHORI",
"externalId1": "SQP",
"externalId2": "AWVZXGL"
}
},
"entityInformation": {
"entityType": "RGNVYWH",
"entityId": 7399
},
"additionalAttributes": [
{
"key": "ZOPCTILV",
"value": "QIZ"
}
]
},
"totalPoinstDeducted": "KVLBL",
"programPointsSplit": [
{
"pointsAwardedId": 5563,
"programId": 5201,
"points": "MTI",
"pointsType": "VTGKSKGRSX"
}
],
"reason": "RNRS"
},
"eventId": "LQRMEP",
"orgId": 3645,
"refId": "YJKTQHW",
"apiRequestId": "ZVWB",
"createdAt": 2131,
"loyaltyEventId": "QICGTBS",
"traceAttributes": {
"LNYTCZ": "OOKQVJP",
"FSAXZ": "DXFIGJN",
"BCCTVSRU": "VNSDASROL",
"IQMTZR": "BWDCJRK",
"TGO": "UYNYM"
}
}
Points Expiry Change Event (pointsExpiryChange)
Notifies when a points expiry date changes.
{
"eventName": "pointsExpiryChange",
"data": {
"customerIdentifiers": {
"customerId": 4641,
"firstName": "WVKZIOEWT",
"lastName": "FEQKBQT",
"loyaltyType": "QSGORU",
"instore": {
"id": 3349,
"mobile": "YGUBCIUA",
"email": "XXNDOK",
"externalId": "YYVHQYQ",
"cardnumber": "XVUZ",
"cardexternalid": "SNEG",
"cardNumbers": [
"WJOZ"
]
},
"facebook": {
"accounts": [
{
"accountId": "OPQOYMKUHT",
"identifiers": [
{
"identifierType": "DPQGYCLK",
"identifierValue": "ENIFFN"
}
]
}
]
},
"web_engage": {
"accounts": [
{
"accountId": "NGTH",
"identifiers": [
{
"identifierType": "WUHZMJOTS",
"identifierValue": "QSZHE"
}
]
}
]
},
"wechat": {
"accounts": [
{
"accountId": "APBUCK",
"identifiers": [
{
"identifierType": "IBVUKGMS",
"identifierValue": "ZII"
}
]
}
]
},
"martjack": {
"accounts": [
{
"accountId": "CCAPRK",
"identifiers": [
{
"identifierType": "WGBMHJPIMN",
"identifierValue": "TOZXM"
}
]
}
]
},
"tmall": {
"accounts": [
{
"accountId": "BWWNBYQVV",
"identifiers": [
{
"identifierType": "FJNFWMLO",
"identifierValue": "PHKNDXPZRU"
}
]
}
]
},
"toabao": {
"accounts": [
{
"accountId": "SITHI",
"identifiers": [
{
"identifierType": "MUAU",
"identifierValue": "FXFEFNU"
}
]
}
]
},
"jd": {
"accounts": [
{
"accountId": "IUVXQIWW",
"identifiers": [
{
"identifierType": "EPTRNQYDE",
"identifierValue": "XUJJIWRI"
}
]
}
]
},
"ecommerce": {
"accounts": [
{
"accountId": "ZDWBVR",
"identifiers": [
{
"identifierType": "VZYVLN",
"identifierValue": "KPSV"
}
]
}
]
},
"website": {
"accounts": [
{
"accountId": "YALFSGSQZ",
"identifiers": [
{
"identifierType": "MKNAYDWFB",
"identifierValue": "EXUIQ"
}
]
}
]
},
"line": {
"accounts": [
{
"accountId": "RUVLRDYSU",
"identifiers": [
{
"identifierType": "UZPBAHR",
"identifierValue": "CUTZWOO"
}
]
}
]
}
},
"entityInformation": {
"entityType": "FRXKWQICWL",
"entityId": 8959
},
"triggeringActivity": {
"name": "POVHEWMEL",
"identifiers": [
{
"key": "PGOZULPW",
"value": "EAOXDT"
}
],
"enteredBy": {
"id": 4214,
"till": {
"code": "KQWMO",
"name": "NHRYABBXUZ"
},
"store": {
"code": "RCSWZCKED",
"name": "XVDSQAGDWY",
"externalId": "QUW",
"externalId1": "HOYRXJ",
"externalId2": "DEXNVCZF"
}
},
"entityInformation": {
"entityType": "NVQDGZBR",
"entityId": 5911
},
"additionalAttributes": [
{
"key": "HNWKJVLAU",
"value": "VMAAZEOOP"
}
]
},
"loyaltyProgramDetails": {
"id": 8128,
"name": "YEWWHFCVW",
"isDefault": false,
"pointsToCurrencyRatio": 2962.620522120906,
"tiers": [
{
"tierNumber": 1894,
"tierName": "GSLSFZYWZ"
}
]
},
"updatedPointsExpiryBreakup": [
{
"pointAwardedRefID": 1171,
"pointsAwardedRefType": "LVVD",
"promotionID": 4623,
"points": 7844.736601561621,
"pointsPreviousExpiryDate": "AHL",
"expiryUpdateReasonType": "UXCLOEI",
"expiryUpdateReasonNote": "AZTRNNS",
"newExpiryDate": "FRN",
"newExpirySetType": "NFQFBKVG"
}
]
},
"eventId": "ERPX",
"orgId": 4671,
"refId": "FIDLZHB",
"apiRequestId": "VNABEYLQI",
"createdAt": 8366,
"loyaltyEventId": "NYJZAGJDW",
"traceAttributes": {
"QMZPAITQOM": "WPU",
"YPHESNB": "NKSFFI",
"XJBWMHAK": "IFDHCBY"
}
}
Coupon
Coupon Issue Event (CouponIssue)
Notifies when a coupon has been issued to a user.
{
"eventName":"CouponIssue",
"eventId":"78871533-bec4-457b-8dce-17bc38a5a2d1",
"orgId":1231,
"refId":"1231_353122_397759647:397759647",
"apiRequestId":"08ccc811706f99919580fdf035c52a72",
"createdAt":1630927651741,
"data":{
"addedAt":1630927651741,
"addedBy":{
"id":15071481
},
"coupons":[
{
"id":397759647,
"code":"2YPHHFQR",
"valid_till":2556124199000,
"issued_on":1630927651000,
"customerIdentifiers":{
"customerId":414935964
}
}
],
"series_info":{
"id":353122,
"description":"traffic_simulator",
"seriesType":"LOYALTY",
"clientHandlingType":"DISC_CODE",
"valid_till":2556037800000,
"discount_code":"NO_VALUE",
"discount_type":"ABS",
"discount_value":500
},
"issualType":"SINGLE"
},
"loyaltyEventId":null
}
Coupon Redeem Event (CouponRedeem)
Notifies when a user has redeemed a coupon.
{
"eventName": "CouponRedeem",
"eventId": "edc7931a-c1f1-49a6-85f8-41878bbe20ee",
"orgId": 998,
"refId": "998_105710_13278432",
"apiRequestId": "e422a015080377989a23b583e72d849a",
"createdAt": 1724904056455,
"data": {
"addedAt": 1724904056455,
"addedBy": {
"id": 12808452
},
"coupon": {
"id": 792947747,
"code": "STATUSPAGE1",
"redemptionId": 13278432,
"redemptionDate": 1724904056000,
"series_info": {
"id": 105710,
"description": "Status_Page_Redeem",
"seriesType": "LOYALTY",
"clientHandlingType": "DISC_CODE_PIN",
"valid_till": 4772066295000,
"discount_code": "NO_VALUE",
"discount_type": "ABS",
"discount_value": 10
}
},
"customerIdentifiers": {
"customerId": 362028955
},
"transaction": {
"bill_id": 0,
"number": ""
}
},
"loyaltyEventId": null
}
Issue Bulk Coupon with Count (CouponIssue)
Notifies when bulk coupons are issued
{
"eventName": "CouponIssue",
"eventId": "de068e40-06e0-4176-b876-ccd4b602347a",
"orgId": 998,
"refId": "998_516557_1241056561:1241056570",
"apiRequestId": "rohan_test",
"createdAt": 1724907145664,
"data": {
"addedAt": 1724907145664,
"addedBy": {
"id": 50026273
},
"coupons": [
{
"id": 1241056561,
"code": "VQ3U9146",
"valid_till": 1726252199000,
"issued_on": 1724907145000,
"customerIdentifiers": {
"customerId": 423813652
}
},
{
"id": 1241056562,
"code": "0TM4WNMA",
"valid_till": 1726252199000,
"issued_on": 1724907145000,
"customerIdentifiers": {
"customerId": 423813652
}
},
{
"id": 1241056563,
"code": "T4ZB61TH",
"valid_till": 1726252199000,
"issued_on": 1724907145000,
"customerIdentifiers": {
"customerId": 423813652
}
},
{
"id": 1241056564,
"code": "AM70QPZP",
"valid_till": 1726252199000,
"issued_on": 1724907145000,
"customerIdentifiers": {
"customerId": 423813652
}
},
{
"id": 1241056565,
"code": "6NR39R38",
"valid_till": 1726252199000,
"issued_on": 1724907145000,
"customerIdentifiers": {
"customerId": 423813652
}
},
{
"id": 1241056566,
"code": "BODWSTE5",
"valid_till": 1726252199000,
"issued_on": 1724907145000,
"customerIdentifiers": {
"customerId": 423813652
}
},
{
"id": 1241056567,
"code": "TOG3B75Z",
"valid_till": 1726252199000,
"issued_on": 1724907145000,
"customerIdentifiers": {
"customerId": 423813652
}
},
{
"id": 1241056568,
"code": "SC5M5CBR",
"valid_till": 1726252199000,
"issued_on": 1724907145000,
"customerIdentifiers": {
"customerId": 423813652
}
},
{
"id": 1241056569,
"code": "MXAYVOCB",
"valid_till": 1726252199000,
"issued_on": 1724907145000,
"customerIdentifiers": {
"customerId": 423813652
}
},
{
"id": 1241056570,
"code": "C6NPTDX9",
"valid_till": 1726252199000,
"issued_on": 1724907145000,
"customerIdentifiers": {
"customerId": 423813652
}
}
],
"series_info": {
"id": 516557,
"description": "Rohan test",
"seriesType": "UNDEFINED",
"clientHandlingType": "DISC_CODE",
"valid_till": 1726165800000,
"discount_code": "NO_VALUE",
"discount_type": "ABS",
"discount_value": 10
},
"issualType": "SINGLE"
},
"loyaltyEventId": null
}
Tier
Tier Upgraded (tierUpgraded)
Notifies when a user's tier is upgraded.
{
"apiRequestId": "1344ffd5-7b6f-4af0-a23d-ce354da13c76",
"createdAt": 1720440349027.0,
"data": {
"customerIdentifiers": {
"customerId": 379499720.0
},
"entityInformation": {
"entityId": 1676.0,
"entityType": "entityType"
},
"loyaltyProgramDetails": {
"id": 1676.0,
"isDefault": null,
"name": "name",
"pointsToCurrencyRatio": 1677.0,
"tiers": null
},
"loyaltyProgramId": 1676.0,
"notes": "notes",
"previousTierNumber": 1676.0,
"tierExpiryDate": "tierExpiryDate",
"triggeringActivity": {
"additionalAttributes": null,
"enteredBy": null,
"entityInformation": null,
"identifiers": null,
"name": "name"
},
"upgradeType": "upgradeType",
"upgradedTierNumber": 1676.0
},
"eventId": "ccf65d56-1e34-4282-b9ad-8fe3fe558b74",
"eventName": "tierUpgraded",
"loyaltyEventId": null,
"orgId": 50952.0,
"refId": "50952_7250807"
}
Tier Renewed Event (tierRenewed)
Notifies when a user's tier has been renewed.
{
"apiRequestId": "1344ffd5-7b6f-4af0-a23d-ce354da13c76",
"createdAt": 1720435141002.0,
"data": {
"currentTierNumber": 1676.0,
"customerIdentifiers": {
"customerId": 379499720.0
},
"entityInformation": {
"entityId": 1676.0,
"entityType": "entityType"
},
"loyaltyProgramDetails": {
"id": 1676.0,
"isDefault": null,
"name": "name",
"pointsToCurrencyRatio": 1677.0,
"tiers": null
},
"loyaltyProgramId": 1676.0,
"notes": "notes",
"renewType": "renewType",
"tierExpiryDate": "tierExpiryDate",
"triggeringActivity": {
"additionalAttributes": null,
"enteredBy": null,
"entityInformation": null,
"identifiers": null,
"name": "name"
}
},
"eventId": "ccf65d56-1e34-4282-b9ad-8fe3fe558b74",
"eventName": "tierRenewed",
"loyaltyEventId": null,
"orgId": 50952.0,
"refId": "50952_7250807" }
Tier Downgraded Event (tierDowngraded)
Notifies when a user's tier is downgraded. Includes the downgraded tier information.
{
"apiRequestId": "1344ffd5-7b6f-4af0-a23d-ce354da13c76",
"createdAt": 1720435042600.0,
"data": {
"customerIdentifiers": {
"customerId": 379499720.0
},
"downgradedTierNumber": 1676.0,
"entityInformation": {
"entityId": 1676.0,
"entityType": "entityType"
},
"loyaltyProgramDetails": {
"id": 1676.0,
"isDefault": null,
"name": "name",
"pointsToCurrencyRatio": 1677.0,
"tiers": null
},
"loyaltyProgramId": 1676.0,
"previousTierNumber": 1676.0,
"tierExpiryDate": "tierExpiryDate",
"triggeringActivity": {
"additionalAttributes": null,
"enteredBy": null,
"entityInformation": null,
"identifiers": null,
"name": "name"
}
},
"eventId": "ccf65d56-1e34-4282-b9ad-8fe3fe558b74",
"eventName": "tierDowngraded",
"loyaltyEventId": null,
"orgId": 50952.0,
"refId": "50952_7250807"
}
Tier Downgrade Reminder Event (tierDowngradeReminder)
Notifies when a user is approaching a tier downgrade.
{
"apiRequestId": "1344ffd5-7b6f-4af0-a23d-ce354da13c76",
"createdAt": 1720440490349.0,
"data": {
"currentTierNumber": 1676.0,
"customerIdentifiers": {
"customerId": 379499720.0
},
"entityInformation": {
"entityId": 1676.0,
"entityType": "entityType"
},
"loyaltyProgramDetails": {
"id": 1676.0,
"isDefault": null,
"name": "name",
"pointsToCurrencyRatio": 1677.0,
"tiers": null
},
"loyaltyProgramId": 1676.0,
"scheduledDowngradeDate": "scheduledDowngradeDate",
"triggeringActivity": {
"additionalAttributes": null,
"enteredBy": null,
"entityInformation": null,
"identifiers": null,
"name": "name"
}
},
"eventId": "ccf65d56-1e34-4282-b9ad-8fe3fe558b74",
"eventName": "tierDowngradeReminder",
"loyaltyEventId": null,
"orgId": 50952.0,
"refId": "50952_7250807"
}
Partner Program
A partner program is a loyalty program that is created outside the Capillary platform.
Partner Program Linked (partnerProgramLinked)
Notifies when a user is linked to a partner program.
{
"eventId": "1b049b7f-9363-464c-beaf-0c7c2f1f8a12",
"eventType": "partnerProgramLinked",
"consumerGroupId": null,
"actionType": "START",
"timeStamp": 1683871605623,
"attributes": {
"createdAt": 1683871605603,
"data": {
"customerIdentifiers": {
"customerId": 6809254,
"instore": {
"mobile": "6590688093",
"email": "[email protected]"
}
},
"entityInformation": {
"entityType": "USER",
"entityId": 6809254
},
"loyaltyProgramId": 1115,
"partnerProgramId": 45,
"partnerProgramName": "Drivers ",
"partnerProgramType": "SUPPLEMENTARY",
"customerPartnerProgramDetails": {
"membershipExpiryDate": "2123-05-12"
}
},
"eventName": "partnerProgramLinked",
"refId": "151197_C3zPfmvsZL ",
"apiRequestId": "5ba71b8f-5557-4a68-86b9-8e597722ce16",
"orgId": 151197
}
}
Partner Program Updated (partnerProgramUpdated)
Notifies when a partner program is updated.
{
"eventName":"partnerProgramUpdated",
"eventId":"caff89da-4c1c-4a5c-a27d-8f4f6f74f541",
"orgId":50191,
"refId":"50191_esJyjQ23RQ",
"apiRequestId":"95d1d0d76dda1565a3c2905f230c3975",
"createdAt":1622457292026,
"data":{
"customerIdentifiers":{
"customerId":354971193,
"instore":{
"mobile":"919666308709",
"email":"[email protected]",
"externalId":"919666308709"
}
},
"loyaltyProgramId":855,
"partnerProgramId":25,
"partnerProgramName":"Demo-p1",
"partnerProgramType":"EXTERNAL",
"updateType":"UPGRADE",
"customerPartnerProgramDetails":{
"partnerTierExpiryDate":"2021-06-29",
"partnerTierNumber":2,
"membershipNumber":"123-asa3"
}
},
"loyaltyEventId":null
}
Partner Program Delinked (partnerProgramDelinked)
Notifies when a partner program linked to a user's loyalty program is removed.
{
"eventId": "1ef12ace-12f2-41c6-9655-7c016f5adb65",
"eventType": "partnerProgramDelinked",
"consumerGroupId": null,
"actionType": "START",
"timeStamp": 1683872179078,
"attributes": {
"createdAt": 1683872179035,
"data": {
"customerIdentifiers": {
"customerId": 6529619,
"instore": {
"mobile": "658750602 4",
"email": "[email protected]"
}
},
"entityInformation": {
"entityType": "USER",
"entityId": 6529619
},
"loyaltyProgramId": 1115,
"partnerProgramId": 46,
"partnerProgramName": " Riders",
"partnerProgramType": "SUPPLEMENTARY"
},
"eventName": "partnerProgramDelinked",
"refId": "151197_j6THoPLbHd",
"apiRequestId": "cd49688e-2bb6-4ca5-bfd4-5ec8acb10678",
"orgId ": 151197
}
}
Supplementary Partner Program Expiry Reminder (supplementaryMembershipExpiryReminder)
Notifies when a a supplementary membership linked to a loyalty program is about to expire. A supplementary loyalty program is a smaller program that operates alongside primary loyalty programs but runs for a shorter duration.
{
"eventName":"supplementaryMembershipExpiryReminder",
"eventId":"e084e887-e1d5-45cf-b2bf-55024efeb8fe",
"orgId":50191,
"refId":"50191_90ab89ff-ca0d-4ccd-8b40-2b36614d4c20_b1",
"apiRequestId":"dee1c05f-bbd1-407e-8244-ec4f36a8dcf3",
"createdAt":1622518207403,
"data":{
"customerIdentifiers":{
"customerId":354971186,
"instore":{
"mobile":"919100166820",
"email":"[email protected]",
"externalId":"919100166820"
}
},
"loyaltyProgramId":855,
"partnerProgramId":22,
"partnerProgramName":"SPprogram1",
"scheduledExpiryDate":"2021-06-01"
},
"loyaltyEventId":null
}
Rewards
Reward Created Event (rewardCreated)
Notifes when a reward has been created.
{
"eventId": "abe25436-766a-422d-a5bf-b76b09b15086",
"eventType": "rewardCreated",
"consumerGroupId": null,
"actionType": "ST ART",
"timeStamp": 1683871865490,
"attributes": {
"createdAt": 1683871865413,
"data": {
"rewardId": 55881,
"type": "POINTS",
"enabled": true,
"redemptionType": "VENDOR_INTOUCH_REWARD",
"startDate": 1683871875000,
"endDate": 1683958265000,
"intouchPoints": 1,
"intouchSeriesId": "315206",
"priority": 1,
"tier": "SILVER",
"categories": [
null,
null,
null
],
"geographies": [
{
}
],
"rewardDetails": [
{
"languageCode": "en",
"name": " INTOUCH Enabled",
"description": "Description",
"termAndConditionsId": "EXDR12987R",
"termAndConditionsUrl": "https://s3.eu -west-1.amazonaws.com/eucrm-solutions/CAMPAIGNSAUTO/EXDR12987R?X-Amz-Security-Token=FwoGZXIvYXdzEK%2F%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEaDJlvTJM4r%2FE81XZ%2BDCLTAfl8WDoMuSD%2BSr0kEViFOqU0rCx%2 Fecb038TLJZB0J5LFPaf9B13FtPuD%2B8IqNQSE4l3LK1ZWGf38kVmqrwkCqCQpaGxpl8sAFuwpMl2cPJ30ikkUvYlGS3KIH9TkJ%2BTAbASQR1WA6Gwn7qRjSNL87a8DH%2FXsk31F9UdS3BwR%2B6ZpVQXlFRxy6dcKFbEa0KXF5RDIoANDEcjh8tsi lFxQPcbNXo4am5gTJTFPUiE3B%2BjSLMbA0BNdSh156cjw%2BuSAys%2FZca%2BJ%2B1RIGZNAd6JW%2FyVw5t8ol6z3ogYyLZL4V8TpTm1xk%2FtDkROBgLsNYXSYwZDLsXjOqTFbVqDnF1%2B6akkDLiaZ76hSSg%3D%3D&X-Amz-Algorithm=AWS4 -HMAC-SHA256&X-Amz-Date=20230512T061105Z&X-Amz-SignedHeaders=host&X-Amz-Expires=3600&X-Amz-Credential=ASIAXKEP2EMBXJRDRL7E%2F20230512%2Feu-west-1%2Fs3%2Faws4_request&X-Amz-Signature=37d3cbc b886a14a3749bcdc1dca289bcda047b237f7b4b52f50bb64a351c530e",
"imageId": "EXDR12987U",
"imageUrl": "https://s3.eu-west-1.amazonaws.com/eucrm-solutions/CAMPAIGNSAUTO/EXDR12987U?X-Amz-Secur ity-Token=FwoGZXIvYXdzEK%2F%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEaDJlvTJM4r%2FE81XZ%2BDCLTAfl8WDoMuSD%2BSr0kEViFOqU0rCx%2Fecb038TLJZB0J5LFPaf9B13FtPuD%2B8IqNQSE4l3LK1ZWGf38kVmqrwkCqCQpaGxpl8sAFuw pMl2cPJ30ikkUvYlGS3KIH9TkJ%2BTAbASQR1WA6Gwn7qRjSNL87a8DH%2FXsk31F9UdS3BwR%2B6ZpVQXlFRxy6dcKFbEa0KXF5RDIoANDEcjh8tsilFxQPcbNXo4am5gTJTFPUiE3B%2BjSLMbA0BNdSh156cjw%2BuSAys%2FZca%2BJ%2B1RIGZNA d6JW%2FyVw5t8ol6z3ogYyLZL4V8TpTm1xk%2FtDkROBgLsNYXSYwZDLsXjOqTFbVqDnF1%2B6akkDLiaZ76hSSg%3D%3D&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20230512T061105Z&X-Amz-SignedHeaders=host&X-Amz-Ex pires=3600&X-Amz-Credential=ASIAXKEP2EMBXJRDRL7E%2F20230512%2Feu-west-1%2Fs3%2Faws4_request&X-Amz-Signature=9188fa42f178c9bc57e26ead20d0661d1f27c8455dbb3802a0b84e4cf2b2b678",
"thumbnailId ": "EXDR12987T",
"thumbnailUrl": "https://s3.eu-west-1.amazonaws.com/eucrm-solutions/CAMPAIGNSAUTO/EXDR12987T?X-Amz-Security-Token=FwoGZXIvYXdzEK%2F%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEaDJlvTJ M4r%2FE81XZ%2BDCLTAfl8WDoMuSD%2BSr0kEViFOqU0rCx%2Fecb038TLJZB0J5LFPaf9B13FtPuD%2B8IqNQSE4l3LK1ZWGf38kVmqrwkCqCQpaGxpl8sAFuwpMl2cPJ30ikkUvYlGS3KIH9TkJ%2BTAbASQR1WA6Gwn7qRjSNL87a8DH%2FXsk31F9 UdS3BwR%2B6ZpVQXlFRxy6dcKFbEa0KXF5RDIoANDEcjh8tsilFxQPcbNXo4am5gTJTFPUiE3B%2BjSLMbA0BNdSh156cjw%2BuSAys%2FZca%2BJ%2B1RIGZNAd6JW%2FyVw5t8ol6z3ogYyLZL4V8TpTm1xk%2FtDkROBgLsNYXSYwZDLsXjOqTFbVq DnF1%2B6akkDLiaZ76hSSg%3D%3D&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20230512T061105Z&X-Amz-SignedHeaders=host&X-Amz-Expires=3600&X-Amz-Credential=ASIAXKEP2EMBXJRDRL7E%2F20230512%2Feu-w est-1%2Fs3%2Faws4_request&X-Amz-Signature=d2df9b2b480d4280f02dfa6ff9b244b12756f7e92a26d1842a21e5fa038ca64f"
}
],
"vendorDetails": {
"id": 1,
"name": "Capillary"
},
"vendorRedemptionDetails ": {
"id": 4848,
"name": "VENDOR REDEMPTION-Postman_Test"
}
},
"eventName": "rewardCreated",
"refId": "100027_55881",
"apiRequestId": "2622ee54-9406-4021-a1ef-44afa167ce1a",
"orgId": 100027
}
}
Reward Issued Event (rewardIssued)
Notifies when a reward is issued.
{
"eventId": "8bcf9e04-3e75-4090-a2bc-c4b8164717f0",
"eventType": "rewardIssued",
"consumerGroupId": null,
"actionType": "START",
"timeStamp": 1683871896901,
"attributes": {
"createdAt": 1683871896747,
"data": {
"customerIdentifiers": {
"customerId": 174429194,
"instore": {
"mobile": "919876543205",
"email": " [email protected]",
"externalId": "899907"
}
},
"rewardId": 55881,
"type": "POINTS",
"redemptionType": "VENDOR_INTOUCH_REWARD",
"startDate": 1683871875000,
"endDate": 1683958265000,
"intouchPoints": 1,
"intouchSeriesId": "315206",
"priority": 1,
"tier": "SILVER",
"intouchRewardDetails": {
"intouchCouponCode": "C929Z3OI",
"codeExpiry": 1684022400000
},
" vendorRewardDetails": {
"vendorVoucher": "C929Z3OI"
}
},
"eventName": "rewardIssued",
"refId": "100027_55881",
"apiRequestId": "9d81d52c-25b8-4138-b9b9-206f4a535b95",
"orgId": 100027
}
}
Reward Updated Event (rewardUpdated)
Notifies when a reward configuration in the loyalty program has been updated. This could involve changes such as enabling/disabling the reward, altering redemption types, adjusting start/end dates, or modifying associated tiers, geographies, and reward details.
{
"eventId": "a1660044-1d23-4eb8-a388-8a1dcd67a8a4",
"eventType": "rewardUpdated",
"consumerGroupId": null,
"actionType": "START",
"timeStamp": 1683871780912,
"attributes": {
"createdAt": 1683871780887,
"data": {
"rewardId": 55880,
"type": "POINTS",
"enabled": false,
"redemptionType": "CART_PROMOTION",
"star tDate": 1683871760000,
"endDate": 1683958150000,
"intouchPoints": 1,
"intouchSeriesId": "645dd8051baa292a997a83be",
"priority": 1,
"tier": "SILVER",
"categories": [
23,
24,
25
],
"geographies": [
{
"countryId": 10,
"cityId": 0,
"areaId": 0
}
],
"rewardDetails": [
{
"languageCode": "en",
"name": " INTOUCH Enabled",
"description": "Description",
"termAndConditionsId": "EXDR1 2987R",
"termAndConditionsUrl": "https://s3.eu-west-1.amazonaws.com/eucrm-solutions/CAMPAIGNSAUTO/EXDR12987R?X-Amz-Security-Token=FwoGZXIvYXdzEK%2F%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEaDDUAZmi hbHCbYFO2eyLUASgLYJ31faSW%2F6s5mrqDMHXGBNMBWdFXxqearp3myX%2FwN%2BfnCh1LusCE%2B3WLvDUywa%2F2R5%2FL7nvI6fSy2QOLNa8cooU3G3uD2%2BxaQY1G5idkwG7GFc6kNEt6lZdzFdjqjZUm6XfpwxOwjD6Jo9GgqfMmiH%2BPYvyi 8pX5tNTHYdJEZvMKNJW2jwrOLmdItXmAZBrVV9fZK42dMZzsG8Ik7t2Y4cLm4eOp5LB5nqP0fzataFsq0a5M%2BwDJ6VxzmD7itNLAAq2KnxunqQurnwaUequozhqJKPOr96IGMi052h2NbaSQW4LElOEgiLzV54O9fAuJiAp5ajESrMKGXniQ44mvAXz LvlAuFHo%3D&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20230512T060940Z&X-Amz-SignedHeaders=host&X-Amz-Expires=3600&X-Amz-Credential=ASIAXKEP2EMBZGHSA6BI%2F20230512%2Feu-west-1%2Fs3%2Faws4 _request&X-Amz-Signature=d53341d61abbb5c866f646c566cbe5bc33df4992c0759dd01d25a94a11dfb659",
"imageId": "EXDR12987U",
"imageUrl": "https://s3.eu-west-1.amazonaws.com/eucrm-solutions/CAMP AIGNSAUTO/EXDR12987U?X-Amz-Security-Token=FwoGZXIvYXdzEK%2F%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEaDDUAZmihbHCbYFO2eyLUASgLYJ31faSW%2F6s5mrqDMHXGBNMBWdFXxqearp3myX%2FwN%2BfnCh1LusCE%2B3WLvDUywa%2F 2R5%2FL7nvI6fSy2QOLNa8cooU3G3uD2%2BxaQY1G5idkwG7GFc6kNEt6lZdzFdjqjZUm6XfpwxOwjD6Jo9GgqfMmiH%2BPYvyi8pX5tNTHYdJEZvMKNJW2jwrOLmdItXmAZBrVV9fZK42dMZzsG8Ik7t2Y4cLm4eOp5LB5nqP0fzataFsq0a5M%2BwDJ 6VxzmD7itNLAAq2KnxunqQurnwaUequozhqJKPOr96IGMi052h2NbaSQW4LElOEgiLzV54O9fAuJiAp5ajESrMKGXniQ44mvAXzLvlAuFHo%3D&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20230512T060940Z&X-Amz-SignedHeade rs=host&X-Amz-Expires=3600&X-Amz-Credential=ASIAXKEP2EMBZGHSA6BI%2F20230512%2Feu-west-1%2Fs3%2Faws4_request&X-Amz-Signature=62c6f34560eb8031ff4da83abaabd251a92ac47ef732ee6cff4514b8830b7b3e ",
"thumbnailId": "EXDR12987T",
"thumbnailUrl": "https://s3.eu-west-1.amazonaws.com/eucrm-solutions/CAMPAIGNSAUTO/EXDR12987T?X-Amz-Security-Token=FwoGZXIvYXdzEK%2F%2F%2F%2F%2F%2F%2F%2F%2 F%2F%2FwEaDDUAZmihbHCbYFO2eyLUASgLYJ31faSW%2F6s5mrqDMHXGBNMBWdFXxqearp3myX%2FwN%2BfnCh1LusCE%2B3WLvDUywa%2F2R5%2FL7nvI6fSy2QOLNa8cooU3G3uD2%2BxaQY1G5idkwG7GFc6kNEt6lZdzFdjqjZUm6XfpwxOwjD6Jo 9GgqfMmiH%2BPYvyi8pX5tNTHYdJEZvMKNJW2jwrOLmdItXmAZBrVV9fZK42dMZzsG8Ik7t2Y4cLm4eOp5LB5nqP0fzataFsq0a5M%2BwDJ6VxzmD7itNLAAq2KnxunqQurnwaUequozhqJKPOr96IGMi052h2NbaSQW4LElOEgiLzV54O9fAuJiAp5aj ESrMKGXniQ44mvAXzLvlAuFHo%3D&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20230512T060940Z&X-Amz-SignedHeaders=host&X-Amz-Expires=3600&X-Amz-Credential=ASIAXKEP2EMBZGHSA6BI%2F20230512%2Feu-w est-1%2Fs3%2Faws4_request&X-Amz-Signature=ca72c2b31cdb6280d8e1030f69de02c0aee41c534f50e2d282b5fb5bb6647c70"
}
]
},
"eventName": "rewardUpdated",
"refId": "100027_55880",
"apiRequestId": "e17225aa-0805-4763-b46d-38a90d35bf1e",
"orgId": 100027
}
}
Issue Reward Failure Event (issueRewardFailure)
Notifies when a reward issue fails.
{
"eventId": "a85bbecd-ac92-4893-8dda-a67c0433100c",
"eventType": "issueRewardFailure",
"consumerGroupId": null,
"actionT ype": "START",
"timeStamp": 1683874809673,
"attributes": {
"createdAt": 1683874809656,
"data": {
"customerIdentifiers": {
"customerId": 4299480,
"instore": {
"mobile": "6590116229",
"em ail": "[email protected]",
"externalId": "8099792344"
}
},
"requestId": "0a3731f3-e8ce-4ad4-a331-4b44d44193fe",
"totalPoints": 10,
"erroredSteps": [
{
"name": "ISSUE_REWARD",
"erro rMessage": "Unknown error : MAX_COUPON_ISSUAL_PER_USER_EXCEEDED",
"errorCode": 730,
"rewards": [
{
"id": 57141,
"qty": 1,
"points": 10,
"type": "VOUCHER",
"rewardReference": "736"
}
]
}
]
},
"eventName": "issueRewardFailure",
"refId": "151197_0a3731f3-e8ce-4ad4-a331-4b44d44193fe",
"apiRequestId": "0a3731f3-e8ce-4ad4-a331-4b44d44193fe",
"orgId": 151197
}
}
Reward Expiry Reminder (rewardExpiryReminder)
Notifies when a reward is about to expire.
{
"eventName": "rewardExpiryReminder",
"eventId": "6b2584aa-8ebe-49de-9c1c-fcba7daed9e4",
"orgId": 51544,
"refId": "51544_113659",
"apiRequestId": "eaeda000-b5a9-4c54-a5f4-2c68e7fbdee4",
"createdAt": 1726765207054,
"data": {
"rewardId": 113659,
"type": "VOUCHER",
"enabled": true,
"redemptionType": "MILES",
"startDate": 1726768253000,
"endDate": 1726769453000,
"intouchPoints": 0,
"intouchSeriesId": "123",
"priority": 5,
"rewardDetails": [
{
"languageCode": "en",
"name": "testReward0001",
"description": "GIFT_CARD partner reward for test_Rewards_content_type_GIFT_CARD",
"termAndConditionsId": "t&c",
"termAndConditionsUrl": "https://s3.amazonaws.com/crm-nightly-new-solutions/testOrg_marvel_20230822_147/t%26c?X-Amz-Security-Token=FwoGZXIvYXdzEDoaDPfZLQAQuIIVJHT0WSLWAVxY%2FHfCb2avDbhz9MdqTieRMchpSyozExCeSW2ulzUnDfxlHco5bBoxK%2BSo7wFaiacimfoHWFqPGS7QowkCPr8HhB%2FWvFPOi88Qaah8omwtzpwSvoASTZ4EEo59HrnrKe7bBNVJ%2BDZ2OCOLAbIx3YwxWUGwd5UkxKXNvM8jocw3ypcpFMQHkobvfGwkZJ%2FautvasTMs%2FdsiswH8rxoCuuQHPGoBTb02exM1chQsWRGhIYQ64SNfxhsf4rDv9jUL0m5BzA9X8yB71QwqposiwYczslkvpnEol7GxtwYyLV%2BaXRp52GXVUVSpfADu%2Bxot4rmrMT19XTE9NFKDkocP%2BJ81VyMa5DjtdiXgew%3D%3D&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20240919T170007Z&X-Amz-SignedHeaders=host&X-Amz-Expires=3600&X-Amz-Credential=ASIAXCQYYRKNLRICZZP6%2F20240919%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Signature=b1c963b93ceae555e1ea4ab7248a3ae6cfa3f1eed5cb20a32a7974354a252293",
"imageId": "EXDR12987U",
"imageUrl": "https://s3.amazonaws.com/crm-nightly-new-solutions/testOrg_marvel_20230822_147/EXDR12987U?X-Amz-Security-Token=FwoGZXIvYXdzEDoaDPfZLQAQuIIVJHT0WSLWAVxY%2FHfCb2avDbhz9MdqTieRMchpSyozExCeSW2ulzUnDfxlHco5bBoxK%2BSo7wFaiacimfoHWFqPGS7QowkCPr8HhB%2FWvFPOi88Qaah8omwtzpwSvoASTZ4EEo59HrnrKe7bBNVJ%2BDZ2OCOLAbIx3YwxWUGwd5UkxKXNvM8jocw3ypcpFMQHkobvfGwkZJ%2FautvasTMs%2FdsiswH8rxoCuuQHPGoBTb02exM1chQsWRGhIYQ64SNfxhsf4rDv9jUL0m5BzA9X8yB71QwqposiwYczslkvpnEol7GxtwYyLV%2BaXRp52GXVUVSpfADu%2Bxot4rmrMT19XTE9NFKDkocP%2BJ81VyMa5DjtdiXgew%3D%3D&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20240919T170007Z&X-Amz-SignedHeaders=host&X-Amz-Expires=3600&X-Amz-Credential=ASIAXCQYYRKNLRICZZP6%2F20240919%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Signature=d290f86c87998761af877e8f1cf4b65e1031eedaf3dd0c40f992d835bf7061f6",
"thumbnailId": "EXDR02987T",
"thumbnailUrl": "https://s3.amazonaws.com/crm-nightly-new-solutions/testOrg_marvel_20230822_147/EXDR02987T?X-Amz-Security-Token=FwoGZXIvYXdzEDoaDPfZLQAQuIIVJHT0WSLWAVxY%2FHfCb2avDbhz9MdqTieRMchpSyozExCeSW2ulzUnDfxlHco5bBoxK%2BSo7wFaiacimfoHWFqPGS7QowkCPr8HhB%2FWvFPOi88Qaah8omwtzpwSvoASTZ4EEo59HrnrKe7bBNVJ%2BDZ2OCOLAbIx3YwxWUGwd5UkxKXNvM8jocw3ypcpFMQHkobvfGwkZJ%2FautvasTMs%2FdsiswH8rxoCuuQHPGoBTb02exM1chQsWRGhIYQ64SNfxhsf4rDv9jUL0m5BzA9X8yB71QwqposiwYczslkvpnEol7GxtwYyLV%2BaXRp52GXVUVSpfADu%2Bxot4rmrMT19XTE9NFKDkocP%2BJ81VyMa5DjtdiXgew%3D%3D&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20240919T170007Z&X-Amz-SignedHeaders=host&X-Amz-Expires=3600&X-Amz-Credential=ASIAXCQYYRKNLRICZZP6%2F20240919%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Signature=92de59fdb2b5b1086381090099675ab4c784eacb8d8f7381ce4f77603d6c44a4",
"images": [
{
"name": "createRewardImage17265662870001",
"id": "8837347b-20f1-401e-9a77-bdafb5e3086e",
"url": "https://crm-nightly-new-fileservice.s3.amazonaws.com/solutions/50672/59d9976a-c4d2-42b0-8193-63a42866.png?X-Amz-Security-Token=FwoGZXIvYXdzEDoaDAbTUObgoVqaJRu7EiLSAXKgjReG65ZtsQrlTbr91u%2Frd1fdxnWdz212KMGOEcxs2nExLcoPD426bpSz%2FOAYf0YBDLERxaCSj%2BiBhMHbPUnpm8k6iGUo17quKssUpQyw19spw5K%2BK0j6l5GUwGoKQS8Vh1w1UA3oy3eT4tEecylpLPh7YwmLCggL6eUan3xWFLN8mAwQDej7KXu0D71Ygay2gnh8fDG4Hn7To%2F%2BEyl9Cd9R7gvlEw%2BrNQuPjSRAcd4ZhKHp7BqzTmO%2Fyk4zXhG92LrOr7r9SGg3iahCm4FgbGiiiqbG3BjItRaS1oWd%2FnWD5cj37kPK2vXf%2Bvq3dAjYcPnwaUapcnWni5OmYBUpGMaeYi%2BF0&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20240919T164348Z&X-Amz-SignedHeaders=host&X-Amz-Expires=3600&X-Amz-Credential=ASIAXCQYYRKNCPGTBCUM%2F20240919%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Signature=6ad9ce8a9e48c59cd97f20db89076ee9a598a0ec1033d20a77f62fcc73c3dda9"
},
{
"name": "createRewardImage17265662870002",
"id": "8837347b-20f1-401e-9a77-bdafb5e3086e",
"url": "https://crm-nightly-new-fileservice.s3.amazonaws.com/solutions/50672/59d9976a-c4d2-42b0-8193-63a42866.png?X-Amz-Security-Token=FwoGZXIvYXdzEDoaDAbTUObgoVqaJRu7EiLSAXKgjReG65ZtsQrlTbr91u%2Frd1fdxnWdz212KMGOEcxs2nExLcoPD426bpSz%2FOAYf0YBDLERxaCSj%2BiBhMHbPUnpm8k6iGUo17quKssUpQyw19spw5K%2BK0j6l5GUwGoKQS8Vh1w1UA3oy3eT4tEecylpLPh7YwmLCggL6eUan3xWFLN8mAwQDej7KXu0D71Ygay2gnh8fDG4Hn7To%2F%2BEyl9Cd9R7gvlEw%2BrNQuPjSRAcd4ZhKHp7BqzTmO%2Fyk4zXhG92LrOr7r9SGg3iahCm4FgbGiiiqbG3BjItRaS1oWd%2FnWD5cj37kPK2vXf%2Bvq3dAjYcPnwaUapcnWni5OmYBUpGMaeYi%2BF0&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20240919T164348Z&X-Amz-SignedHeaders=host&X-Amz-Expires=3600&X-Amz-Credential=ASIAXCQYYRKNCPGTBCUM%2F20240919%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Signature=6ad9ce8a9e48c59cd97f20db89076ee9a598a0ec1033d20a77f62fcc73c3dda9"
}
],
"videos": [
{
"name": "createRewardImage17265662870001Video",
"id": "8837347b-20f1-401e-9a77-bdafb5e3086e",
"url": "https://crm-nightly-new-fileservice.s3.amazonaws.com/solutions/50672/59d9976a-c4d2-42b0-8193-63a42866.png?X-Amz-Security-Token=FwoGZXIvYXdzEDoaDAbTUObgoVqaJRu7EiLSAXKgjReG65ZtsQrlTbr91u%2Frd1fdxnWdz212KMGOEcxs2nExLcoPD426bpSz%2FOAYf0YBDLERxaCSj%2BiBhMHbPUnpm8k6iGUo17quKssUpQyw19spw5K%2BK0j6l5GUwGoKQS8Vh1w1UA3oy3eT4tEecylpLPh7YwmLCggL6eUan3xWFLN8mAwQDej7KXu0D71Ygay2gnh8fDG4Hn7To%2F%2BEyl9Cd9R7gvlEw%2BrNQuPjSRAcd4ZhKHp7BqzTmO%2Fyk4zXhG92LrOr7r9SGg3iahCm4FgbGiiiqbG3BjItRaS1oWd%2FnWD5cj37kPK2vXf%2Bvq3dAjYcPnwaUapcnWni5OmYBUpGMaeYi%2BF0&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20240919T164348Z&X-Amz-SignedHeaders=host&X-Amz-Expires=3600&X-Amz-Credential=ASIAXCQYYRKNCPGTBCUM%2F20240919%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Signature=6ad9ce8a9e48c59cd97f20db89076ee9a598a0ec1033d20a77f62fcc73c3dda9",
"isExternal": false
},
{
"name": "createRewardImage17265662870002Video",
"url": "https://youtu.be/a_aSgmOqgrA",
"isExternal": true
}
]
},
{
"languageCode": "fr",
"name": "testReward-SECOND DETAILS",
"description": "GIFT_CARD partner reward for test_Rewards_content_type_GIFT_CARD",
"termAndConditionsId": "t&c",
"termAndConditionsUrl": "https://s3.amazonaws.com/crm-nightly-new-solutions/testOrg_marvel_20230822_147/t%26c?X-Amz-Security-Token=FwoGZXIvYXdzEDoaDPfZLQAQuIIVJHT0WSLWAVxY%2FHfCb2avDbhz9MdqTieRMchpSyozExCeSW2ulzUnDfxlHco5bBoxK%2BSo7wFaiacimfoHWFqPGS7QowkCPr8HhB%2FWvFPOi88Qaah8omwtzpwSvoASTZ4EEo59HrnrKe7bBNVJ%2BDZ2OCOLAbIx3YwxWUGwd5UkxKXNvM8jocw3ypcpFMQHkobvfGwkZJ%2FautvasTMs%2FdsiswH8rxoCuuQHPGoBTb02exM1chQsWRGhIYQ64SNfxhsf4rDv9jUL0m5BzA9X8yB71QwqposiwYczslkvpnEol7GxtwYyLV%2BaXRp52GXVUVSpfADu%2Bxot4rmrMT19XTE9NFKDkocP%2BJ81VyMa5DjtdiXgew%3D%3D&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20240919T170007Z&X-Amz-SignedHeaders=host&X-Amz-Expires=3600&X-Amz-Credential=ASIAXCQYYRKNLRICZZP6%2F20240919%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Signature=b1c963b93ceae555e1ea4ab7248a3ae6cfa3f1eed5cb20a32a7974354a252293",
"imageId": "EXDR12987U",
"imageUrl": "https://s3.amazonaws.com/crm-nightly-new-solutions/testOrg_marvel_20230822_147/EXDR12987U?X-Amz-Security-Token=FwoGZXIvYXdzEDoaDPfZLQAQuIIVJHT0WSLWAVxY%2FHfCb2avDbhz9MdqTieRMchpSyozExCeSW2ulzUnDfxlHco5bBoxK%2BSo7wFaiacimfoHWFqPGS7QowkCPr8HhB%2FWvFPOi88Qaah8omwtzpwSvoASTZ4EEo59HrnrKe7bBNVJ%2BDZ2OCOLAbIx3YwxWUGwd5UkxKXNvM8jocw3ypcpFMQHkobvfGwkZJ%2FautvasTMs%2FdsiswH8rxoCuuQHPGoBTb02exM1chQsWRGhIYQ64SNfxhsf4rDv9jUL0m5BzA9X8yB71QwqposiwYczslkvpnEol7GxtwYyLV%2BaXRp52GXVUVSpfADu%2Bxot4rmrMT19XTE9NFKDkocP%2BJ81VyMa5DjtdiXgew%3D%3D&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20240919T170007Z&X-Amz-SignedHeaders=host&X-Amz-Expires=3600&X-Amz-Credential=ASIAXCQYYRKNLRICZZP6%2F20240919%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Signature=d290f86c87998761af877e8f1cf4b65e1031eedaf3dd0c40f992d835bf7061f6",
"thumbnailId": "EXDR02987T",
"thumbnailUrl": "https://s3.amazonaws.com/crm-nightly-new-solutions/testOrg_marvel_20230822_147/EXDR02987T?X-Amz-Security-Token=FwoGZXIvYXdzEDoaDPfZLQAQuIIVJHT0WSLWAVxY%2FHfCb2avDbhz9MdqTieRMchpSyozExCeSW2ulzUnDfxlHco5bBoxK%2BSo7wFaiacimfoHWFqPGS7QowkCPr8HhB%2FWvFPOi88Qaah8omwtzpwSvoASTZ4EEo59HrnrKe7bBNVJ%2BDZ2OCOLAbIx3YwxWUGwd5UkxKXNvM8jocw3ypcpFMQHkobvfGwkZJ%2FautvasTMs%2FdsiswH8rxoCuuQHPGoBTb02exM1chQsWRGhIYQ64SNfxhsf4rDv9jUL0m5BzA9X8yB71QwqposiwYczslkvpnEol7GxtwYyLV%2BaXRp52GXVUVSpfADu%2Bxot4rmrMT19XTE9NFKDkocP%2BJ81VyMa5DjtdiXgew%3D%3D&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20240919T170007Z&X-Amz-SignedHeaders=host&X-Amz-Expires=3600&X-Amz-Credential=ASIAXCQYYRKNLRICZZP6%2F20240919%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Signature=92de59fdb2b5b1086381090099675ab4c784eacb8d8f7381ce4f77603d6c44a4",
"images": [
{
"name": "createRewardImage17265662870001",
"id": "8837347b-20f1-401e-9a77-bdafb5e3086e",
"url": "https://crm-nightly-new-fileservice.s3.amazonaws.com/solutions/50672/59d9976a-c4d2-42b0-8193-63a42866.png?X-Amz-Security-Token=FwoGZXIvYXdzEDoaDAbTUObgoVqaJRu7EiLSAXKgjReG65ZtsQrlTbr91u%2Frd1fdxnWdz212KMGOEcxs2nExLcoPD426bpSz%2FOAYf0YBDLERxaCSj%2BiBhMHbPUnpm8k6iGUo17quKssUpQyw19spw5K%2BK0j6l5GUwGoKQS8Vh1w1UA3oy3eT4tEecylpLPh7YwmLCggL6eUan3xWFLN8mAwQDej7KXu0D71Ygay2gnh8fDG4Hn7To%2F%2BEyl9Cd9R7gvlEw%2BrNQuPjSRAcd4ZhKHp7BqzTmO%2Fyk4zXhG92LrOr7r9SGg3iahCm4FgbGiiiqbG3BjItRaS1oWd%2FnWD5cj37kPK2vXf%2Bvq3dAjYcPnwaUapcnWni5OmYBUpGMaeYi%2BF0&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20240919T164348Z&X-Amz-SignedHeaders=host&X-Amz-Expires=3600&X-Amz-Credential=ASIAXCQYYRKNCPGTBCUM%2F20240919%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Signature=6ad9ce8a9e48c59cd97f20db89076ee9a598a0ec1033d20a77f62fcc73c3dda9"
},
{
"name": "createRewardImage17265662870002",
"id": "8837347b-20f1-401e-9a77-bdafb5e3086e",
"url": "https://crm-nightly-new-fileservice.s3.amazonaws.com/solutions/50672/59d9976a-c4d2-42b0-8193-63a42866.png?X-Amz-Security-Token=FwoGZXIvYXdzEDoaDAbTUObgoVqaJRu7EiLSAXKgjReG65ZtsQrlTbr91u%2Frd1fdxnWdz212KMGOEcxs2nExLcoPD426bpSz%2FOAYf0YBDLERxaCSj%2BiBhMHbPUnpm8k6iGUo17quKssUpQyw19spw5K%2BK0j6l5GUwGoKQS8Vh1w1UA3oy3eT4tEecylpLPh7YwmLCggL6eUan3xWFLN8mAwQDej7KXu0D71Ygay2gnh8fDG4Hn7To%2F%2BEyl9Cd9R7gvlEw%2BrNQuPjSRAcd4ZhKHp7BqzTmO%2Fyk4zXhG92LrOr7r9SGg3iahCm4FgbGiiiqbG3BjItRaS1oWd%2FnWD5cj37kPK2vXf%2Bvq3dAjYcPnwaUapcnWni5OmYBUpGMaeYi%2BF0&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20240919T164348Z&X-Amz-SignedHeaders=host&X-Amz-Expires=3600&X-Amz-Credential=ASIAXCQYYRKNCPGTBCUM%2F20240919%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Signature=6ad9ce8a9e48c59cd97f20db89076ee9a598a0ec1033d20a77f62fcc73c3dda9"
}
],
"videos": [
{
"name": "createRewardImage17265662870001Video",
"id": "8837347b-20f1-401e-9a77-bdafb5e3086e",
"url": "https://crm-nightly-new-fileservice.s3.amazonaws.com/solutions/50672/59d9976a-c4d2-42b0-8193-63a42866.png?X-Amz-Security-Token=FwoGZXIvYXdzEDoaDAbTUObgoVqaJRu7EiLSAXKgjReG65ZtsQrlTbr91u%2Frd1fdxnWdz212KMGOEcxs2nExLcoPD426bpSz%2FOAYf0YBDLERxaCSj%2BiBhMHbPUnpm8k6iGUo17quKssUpQyw19spw5K%2BK0j6l5GUwGoKQS8Vh1w1UA3oy3eT4tEecylpLPh7YwmLCggL6eUan3xWFLN8mAwQDej7KXu0D71Ygay2gnh8fDG4Hn7To%2F%2BEyl9Cd9R7gvlEw%2BrNQuPjSRAcd4ZhKHp7BqzTmO%2Fyk4zXhG92LrOr7r9SGg3iahCm4FgbGiiiqbG3BjItRaS1oWd%2FnWD5cj37kPK2vXf%2Bvq3dAjYcPnwaUapcnWni5OmYBUpGMaeYi%2BF0&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20240919T164348Z&X-Amz-SignedHeaders=host&X-Amz-Expires=3600&X-Amz-Credential=ASIAXCQYYRKNCPGTBCUM%2F20240919%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Signature=6ad9ce8a9e48c59cd97f20db89076ee9a598a0ec1033d20a77f62fcc73c3dda9",
"isExternal": false
},
{
"name": "createRewardImage17265662870002Video",
"url": "https://www.youtube.com/watch?v=a_aSgmOqgrA&feature=youtu.be",
"isExternal": true
}
]
}
],
"vendorDetails": {
"id": 138,
"name": "Capillary_1"
},
"vendorRedemptionDetails": {
"id": 7930,
"name": "VENDOR REDEMPTION-Postman_Test-2"
},
"paymentModes": [
{
"id": 845,
"paymentMode": "CONV_RATIO",
"conv_ratio": 0.35
}
]
},
"loyaltyEventId": null
}
Card
Card updated event (cardUpdated)
Notifies when card details of a user is updated.
{
"eventId": "20384d37-3c03-4269-83c3-8f8585d8dd06",
"eventType": "cardUpdated",
"consumerGroupId": null,
"actionType": "START ",
"timeStamp": 1683874852870,
"attributes": {
"createdAt": 1683874852857,
"data": {
"cardNumber": "event0000000000010210card",
"previousStatusLabel": "ACTIVE",
"currentStatusLabel": " SUSPENDED",
"currentExtendedFields": [
{
"name": "limit_set_by",
"value": "name_event0000000000010210card"
},
{
"name": "card_requested_by",
"value": "ADMIN"
},
{
"name": "card_balance ",
"value": "10.9"
}
],
"previousExtendedFields": [
],
"currentCustomFields": [
{
"name": "card_custom_fields_3",
"value": "test3"
},
{
"name": "card_custom_fields_1",
"value": "test1"
},
{
"name": "card_custom_fields_2",
"value": "test2"
}
],
"previousCustomFields": [
]
},
"eventName": "cardUpdated",
"refId": "150060_1482979",
"apiRequestId": "db7191805a6375e51cb0443 19f378178",
"orgId": 150060
}
}
Request updated
Transaction request update (requestUpdated)
Notifies when a request is updated, such as a change in the status of a transaction request to "rejected" or "approved."
{
"eventId": "0f5d96e4-f6ff-4a8a-8522-083dc0d2d0e5",
"eventType": "requestUpdated",
"consumerGroupId": null,
"actionType": "START",
"timeStamp": 1683879070938,
"attributes": {
"createdAt": 1683879070934,
"data": {
"requestType": "TRANSACTION",
"requestBaseType": "REGULAR_TXN_ADD",
"requestTrackingId": 10585,
"status": "REJECTED",
"comments": "Receipt is missing information",
"updatedAt": 1683879070915,
"updatedBy": {
"user": {
"username": "1675438912_"
},
"id": 441
},
"customerIdentifiers": {
"customerId": 16971,
"instore": {
"email": "[email protected]",
"externalId": "602f0c3c-e8e3-4b7f-9b18-0b7f3448a418"
}
},
"updatedFields": [
{
"fieldName": "status",
"previousVal ue": "PENDING",
"currentValue": "REJECTED"
}
],
"associatedEntityFields": [
]
},
"eventName": "requestUpdated",
"refId": "2000003_10585",
"apiRequestId": "eb93e66d-5efa-44f7-9f47-ffcd1 a91dd78",
"orgId": 2000003
}
}
PII deletion request update
Notifies when a user's personal identifiable information (PII) delete request has been updated, such as a change in the status of the request to "rejected" or "approved."
"eventName": "requestUpdated",
"eventId": "48b6ad35-6232-45bf-bf41-deb77065b9e3",
"orgId": 781,
"createdAt": 1663690031667,
"requestTrackingId": "7676878",
"requestType": "CUSTOMER",
"requestBaseType": "DELETE",
"comments": "any request related comments",
"status": "APPROVED",
"customerId": 4545332,
"data": {
"requestId": "id",
"createdBy": {
"id": 15000375,
"till": {
"code": "kn.003",
"name": "kn.003"
},
"store": {
"code": "sskn1111",
"name": "KNIGHT_STORE_QA",
"externalId": "er4543",
"externalId1": "fef343",
"externalId2": "fef3434"
}
},
"updatedFields": [{
"fieldName": "status",
"previousValue": "PENDING",
"currentValue": "APPROVED"
}]
}
}
Loyalty
Loyalty Customer Merge Event (loyaltyCustomerMerge)
Notifies on merging of loyalty users.
{
"eventName": "loyaltyCustomerMerge",
"data": {
"survivorCustomerIdentifiers": {
"customerId": 163879182
},
"victimCustomerIdentifiers": {
"customerId": 163879181
},
"triggeringActivity": {
"name": "customerMerge",
"identifiers": [
],
"additionalAttributes": [
]
},
"enteredBy": {
"id": -1
},
"survivorCustomerLoyaltySummary": [
{
"loyaltyProgramId": 18,
"lifetimePoints": 200.0,
"currentPoints": 200.0,
"promisedPoints": 0.0,
"tierNumber": 3
}
]
},
"orgId": 150014,
"refId": "150014_13960169",
"apiRequestId": "13960169",
"createdAt": 1683871320301
}
Milestone (Targets) & Streaks
This section contains the schemas of various milestones (also called targets) related event notifications. These will be sent to the respective brand's webhooks which brands can consume & use at their end.
Supported event notifications are:
- Target Achieved Value Updated event
- Target Value Updated event
- Target Value Achieved event
- Target period start
- Target period end
- Unified target achieved
- Unified target un-achieved
- Target enrollment
- Streak level achievement
- Streak level unachievement
- Streak enrolment
- Streak unenrolment
- Streak start
- Streak end
Target Achieved Value Updated event (targetAchievedValueUpdated)
Notifies when a target achieved value has been updated. For example, a user purchases a line-item that updates the target value.
{
"eventId": "58aa15c9-1a08-422d-9272-f2a1cdc3f8c1",
"eventType": "1000006_targetAchievedValueUpdated",
"consumerGroupId": null,
"actionType": "START",
" timeStamp": 1683867642403,
"attributes": {
"createdAt": 1683867642385,
"data": {
"customerIdentifiers": {
"customerId": 85950037
},
"eventName": "TransactionAdd",
"eventId": 15,
"targetDetails": {
"id": 243,
"name": "League Stage Reward_TxnCount1",
"targetGroupId": 163,
"targetGroupName": "League Stage Reward",
"targetPeriodId": 61,
"targetPeriodName": "L1"
},
"currentE ventTargetValue": "1",
"achievedTargetValue": "14.000",
"definedTargetValue": "1.000",
"triggeringActivity": {
"name": "TransactionAdd",
"identifiers": [
{
"key": "TransactionId",
"value": "175771018"
}
],
"enteredBy": {
"id": 100007771
},
"additionalAttributes": [
]
},
"milestoneDetails": [
],
"transactionId": 175771018
},
"loyaltyEventId": "",
"eventName": "targetAchievedValueUpdated",
"refId": "1000006_d4658fc5bd809b780b32ad88b1e3c442",
"apiRequestId": "d4658fc5bd809b780b32ad88b1e3c442",
"orgId": 1000006
}
}
Target Value Achieved Event
Notifies when a user achieves the set target.
{
"eventId": "59589150-8626-4841-bfc5-9f53f81af6ec",
"eventType": "2013_targetValueAchieved",
"consumerGroupId": "1eb18702-acaf-463c-91f8-39acc62a7c97",
"actionType": "START",
"timeSta mp": 1683878597209,
"attributes": {
"createdAt": 1683878590899,
"data": {
"customerIdentifiers": {
"customerId": 504662785
},
"eventName": "TransactionAdd",
"eventId": 15,
"targetDetails": {
"id": 2112,
"name": "Order more times via app or ahente to earn points",
"targetGroupId": 1065,
"targetGroupName": "Mission_1_May2023_Omni_Frequency",
"targetPeriodId": 1462,
"target PeriodName": "P1"
},
"currentEventTargetValue": "1",
"achievedTargetValue": "3.000",
"definedTargetValue": "3.000",
"triggeringActivity": {
"name": "TransactionAdd",
"identifiers": [
{
"key": "TransactionId",
"value": "240560693"
}
],
"enteredBy": {
"id": 13026505
},
"additionalAttributes": [
]
},
"transactionId": 240560693
},
"loyaltyEventId": "",
"eventName": "targetValueAchieved",
"refId": "2013_77e8f7100269c43d7869f786e85972c3",
"apiRequestId": "77e8f7100269c43d7869f786e85972c3",
"orgId": 2013
}
}
Target Period Completed Event
Notifies the completion of a target period for a user.
{
"eventName": "targetPeriodCompleted",
"data": {
"customerIdentifiers": {
"customerId": 5986,
"firstName": "GUJZCZBJE",
"lastName": "XWCPPWAMF",
"loyaltyType": "SVDSH",
"instore": {
"id": 8219,
"mobile": "XBTHUHTK",
"email": "RUFMWNJNM",
"externalId": "EOXUQ",
"cardnumber": "CCNCTWARTF",
"cardexternalid": "YKJJHOYINJ",
"cardNumbers": [
"QUKDYUHJTX"
]
},
"facebook": {
"accounts": [
{
"accountId": "LGATUJCHVG",
"identifiers": [
{
"identifierType": "TFTSLQJ",
"identifierValue": "ADZ"
}
]
}
]
},
"web_engage": {
"accounts": [
{
"accountId": "JWHYLGF",
"identifiers": [
{
"identifierType": "XGCPOK",
"identifierValue": "ARBYGKFUR"
}
]
}
]
},
"wechat": {
"accounts": [
{
"accountId": "UIAU",
"identifiers": [
{
"identifierType": "QGPSOLJWY",
"identifierValue": "ABUY"
}
]
}
]
},
"martjack": {
"accounts": [
{
"accountId": "CMOV",
"identifiers": [
{
"identifierType": "GHLRL",
"identifierValue": "ZZE"
}
]
}
]
},
"tmall": {
"accounts": [
{
"accountId": "TGT",
"identifiers": [
{
"identifierType": "JKZPAYK",
"identifierValue": "UVTFCI"
}
]
}
]
},
"toabao": {
"accounts": [
{
"accountId": "BGPJCYHFT",
"identifiers": [
{
"identifierType": "XUOMQIAASX",
"identifierValue": "WJFUBKGWD"
}
]
}
]
},
"jd": {
"accounts": [
{
"accountId": "CRNXIEHP",
"identifiers": [
{
"identifierType": "QADMZCEA",
"identifierValue": "IEC"
}
]
}
]
},
"ecommerce": {
"accounts": [
{
"accountId": "KXRELR",
"identifiers": [
{
"identifierType": "HJANHON",
"identifierValue": "NKLFYVI"
}
]
}
]
},
"website": {
"accounts": [
{
"accountId": "YTSUEBY",
"identifiers": [
{
"identifierType": "XPRT",
"identifierValue": "NFQGOV"
}
]
}
]
},
"line": {
"accounts": [
{
"accountId": "XKZJLT",
"identifiers": [
{
"identifierType": "OUQHSDMVR",
"identifierValue": "RNOJZ"
}
]
}
]
}
},
"targetDetails": {
"id": 1599,
"name": "PXWHUGOHE",
"targetGroupId": 1311,
"targetGroupName": "NETQVIXEVZ",
"targetPeriodId": 2736,
"targetPeriodName": "KXJAEGWS",
"description": "LADGQW"
},
"achievedTargetValue": "BMPPHDS",
"definedTargetValue": "XIMIYEHQN",
"triggeringActivity": {
"name": "QNKC",
"identifiers": [
{
"key": "ACOLY",
"value": "MXKTX"
}
],
"enteredBy": {
"id": 6210,
"till": {
"code": "BBPBE",
"name": "LMV"
},
"store": {
"code": "LVE",
"name": "APUKKQDD",
"externalId": "VESBCXFCY",
"externalId1": "FDPZKOWYF",
"externalId2": "GNEOA"
}
},
"entityInformation": {
"entityType": "RBSFDUIB",
"entityId": 6103
},
"additionalAttributes": [
{
"key": "RROIITNZ",
"value": "QSNJZ"
}
]
},
"milestoneDetails": [
{
"id": 1298,
"name": "OOTNIFWHA",
"valueType": "LYV",
"definedValue": "HSPDZUF",
"achievedDate": 4440
}
]
},
"eventId": "EKY",
"orgId": 7257,
"refId": "SRGCV",
"apiRequestId": "UFEQCNEEH",
"createdAt": 7915,
"loyaltyEventId": "TFHBNGXBN",
"traceAttributes": {
"ZJIPBBO": "QDHIQ",
"HDBA": "UDJH",
"KPEFS": "DPCCYBUEK"
}
}
Target Value Update Event
Notifies when the target value associated with the user has been updated.
{
"eventName": "targetValueUpdated",
"data": {
"customerIdentifiers": {
"customerId": 2527,
"firstName": "XYJJSKE",
"lastName": "CHEMK",
"loyaltyType": "ZFZYJ",
"instore": {
"id": 8709,
"mobile": "OIATBO",
"email": "CMMTLDMF",
"externalId": "YKHVT",
"cardnumber": "PRXJJD",
"cardexternalid": "MOBNDIV",
"cardNumbers": [
"NNVIFQK"
]
},
"facebook": {
"accounts": [
{
"accountId": "YBNVGBQRE",
"identifiers": [
{
"identifierType": "EIAOXKYBFN",
"identifierValue": "KNTE"
}
]
}
]
},
"web_engage": {
"accounts": [
{
"accountId": "PTDPSXK",
"identifiers": [
{
"identifierType": "CYXZZFCPC",
"identifierValue": "COMAT"
}
]
}
]
},
"wechat": {
"accounts": [
{
"accountId": "LOOBI",
"identifiers": [
{
"identifierType": "WBLMJFUV",
"identifierValue": "BSNGZGTBN"
}
]
}
]
},
"martjack": {
"accounts": [
{
"accountId": "JAMV",
"identifiers": [
{
"identifierType": "VBZDYU",
"identifierValue": "VAUYPP"
}
]
}
]
},
"tmall": {
"accounts": [
{
"accountId": "YXIBKT",
"identifiers": [
{
"identifierType": "CBG",
"identifierValue": "OCSPJDBBJ"
}
]
}
]
},
"toabao": {
"accounts": [
{
"accountId": "IBGOYQBB",
"identifiers": [
{
"identifierType": "YCQTDRBVO",
"identifierValue": "NUPUY"
}
]
}
]
},
"jd": {
"accounts": [
{
"accountId": "HFVEV",
"identifiers": [
{
"identifierType": "JOTOS",
"identifierValue": "ZASD"
}
]
}
]
},
"ecommerce": {
"accounts": [
{
"accountId": "FNQORHYAPB",
"identifiers": [
{
"identifierType": "CSDXMSJS",
"identifierValue": "LWMIA"
}
]
}
]
},
"website": {
"accounts": [
{
"accountId": "DSHEA",
"identifiers": [
{
"identifierType": "FXWCVW",
"identifierValue": "ZGGMS"
}
]
}
]
},
"line": {
"accounts": [
{
"accountId": "JENIHL",
"identifiers": [
{
"identifierType": "NDCCF",
"identifierValue": "WUY"
}
]
}
]
}
},
"targetDetails": {
"id": 4143,
"name": "SVHXO",
"targetGroupId": 9705,
"targetGroupName": "OHELNMDXMK",
"targetPeriodId": 1203,
"targetPeriodName": "UNT",
"description": "SJCCPZROZ"
},
"achievedTargetValue": "OSKRYFAUAY",
"definedTargetValue": "SXDA"
},
"eventId": "OWCGLNF",
"orgId": 7660,
"refId": "CLRNYYI",
"apiRequestId": "YFHG",
"createdAt": 3061,
"loyaltyEventId": "YMBME",
"traceAttributes": {
"UEPWFKEEF": "GBCEMWAK",
"WLZCFWHSDA": "HIUJ",
"ZGTKWB": "HPOONUTW",
"HJPLYIPS": "EOHYCVJMQY"
}
}
Unified Target Achieved Event
Notifies when a user achieves the set target for a unified target.
{
"event": {
"body": {
"apiRequestId": "8725941269715d666d0d18d7ba1d4137",
"createdAt": 1714025846289,
"data": {
"customerIdentifiers": {
"customerId": 383453066,
"instore": {
"mobile": "916661610044"
},
"loyaltyType": "loyalty"
},
"targetData": [
{
"achievedTargetValue": "3000.000",
"definedTargetValue": "1000.000",
"targetId": 49272,
"targetName": "TARGETSFORUNIFIED1",
"targetPeriodId": 32436,
"targetPeriodName": "Period1"
}
],
"transactionId": 2151566715,
"triggeringActivity": {
"additionalAttributes": [],
"enteredBy": {
"id": 50670145,
"store": {
"code": "cc_1",
"externalId": "cc1",
"externalId1": "",
"externalId2": "",
"name": "CentralZone1"
},
"till": {
"code": "tillhg",
"name": "tillhg"
}
},
"identifiers": [
{
"key": "eventLogId",
"value": "26192434"
},
{
"key": "transactionId",
"value": "2151566715"
}
],
"name": "TransactionAdd"
},
"unifiedTargetGroupDetails": {
"targetGroupId": 25780,
"targetGroupName": "uniFIEDTargetsANYCase",
"unifiedTargetsAchievementCondition": {
"aggregation": "SUM",
"combinationType": "ANY",
"ruleExpression": "(49272 | 49273 | 49274)",
"thresholdValue": 5000
}
}
},
"eventId": "aa1fabd3-7dac-4e15-8d4a-3a1c75e80d5d",
"eventName": "unifiedTargetsAchieved",
"loyaltyEventId": "26192434",
"orgId": 51174,
"refId": "51174_8725941269715d666d0d18d7ba1d4137"
},
"client_ip": "3.225.18.198",
"headers": {
"": ":",
"accept": "text/plain, application/json, application/*+json, */*",
"content-length": "1168",
"content-type": "application/json",
"host": "eo9bacvfjgkxwz6.m.pipedream.net",
"user-agent": "Java/1.8.0_272"
},
"method": "POST",
"path": "/",
"query": {},
"url": "https://eo9bacvfjgkxwz6.m.pipedream.net/"
}
}
Unified Target Unachieved Event
Notifies when a user does not meet the defined unified target within the time-frame.
{
"event": {
"body": {
"apiRequestId": "8725941269715d666d0d18d7ba1d4137",
"createdAt": 1714025846289,
"data": {
"customerIdentifiers": {
"customerId": 383453066,
"instore": {
"mobile": "916661610044"
},
"loyaltyType": "loyalty"
},
"targetData": [
{
"achievedTargetValue": "1000.000",
"definedTargetValue": "3000.000",
"targetId": 49272,
"targetName": "TARGETSFORUNIFIED1",
"targetPeriodId": 32436,
"targetPeriodName": "Period1"
}
],
"transactionId": 2151566715,
"triggeringActivity": {
"additionalAttributes": [],
"enteredBy": {
"id": 50670145,
"store": {
"code": "cc_1",
"externalId": "cc1",
"externalId1": "",
"externalId2": "",
"name": "CentralZone1"
},
"till": {
"code": "tillhg",
"name": "tillhg"
}
},
"identifiers": [
{
"key": "eventLogId",
"value": "26192434"
},
{
"key": "transactionId",
"value": "2151566715"
}
],
"name": "TransactionAdd"
},
"unifiedTargetGroupDetails": {
"targetGroupId": 25780,
"targetGroupName": "uniFIEDTargetsANYCase",
"unifiedTargetsAchievementCondition": {
"aggregation": "SUM",
"combinationType": "ANY",
"ruleExpression": "(49272 | 49273 | 49274)",
"thresholdValue": 5000
}
}
},
"eventId": "aa1fabd3-7dac-4e15-8d4a-3a1c75e80d5d",
"eventName": "unifiedTargetsUnAchieved",
"loyaltyEventId": "26192434",
"orgId": 51174,
"refId": "51174_8725941269715d666d0d18d7ba1d4137"
},
"client_ip": "3.225.18.198",
"headers": {
"": ":",
"accept": "text/plain, application/json, application/*+json, */*",
"content-length": "1168",
"content-type": "application/json",
"host": "eo9bacvfjgkxwz6.m.pipedream.net",
"user-agent": "Java/1.8.0_272"
},
"method": "POST",
"path": "/",
"query": {},
"url": "https://eo9bacvfjgkxwz6.m.pipedream.net/"
}
}
Target Customer Enrolment Event (targetCustomerEnrolment)
Notifies when a user is enrolled to a target.
{
"eventName": "targetCustomerEnrolment",
"data": {
"customerIdentifiers": {
"customerId": 3863,
"firstName": "ZYXM",
"lastName": "CARSDEV",
"loyaltyType": "SIVLVXMVE",
"instore": {
"id": 6872,
"mobile": "DIILHYLYRD",
"email": "HFQ",
"externalId": "LLHXQ",
"cardnumber": "APXQS",
"cardexternalid": "WJEZRPNFU",
"cardNumbers": [
"VDD"
]
},
"facebook": {
"accounts": [
{
"accountId": "ZDP",
"identifiers": [
{
"identifierType": "EZP",
"identifierValue": "FEWINPWR"
}
]
}
]
},
"web_engage": {
"accounts": [
{
"accountId": "GKX",
"identifiers": [
{
"identifierType": "YDSHYPMUA",
"identifierValue": "NRQOD"
}
]
}
]
},
"wechat": {
"accounts": [
{
"accountId": "JBSCNCML",
"identifiers": [
{
"identifierType": "GKFKW",
"identifierValue": "ADFPJV"
}
]
}
]
},
"martjack": {
"accounts": [
{
"accountId": "NPRVZFORG",
"identifiers": [
{
"identifierType": "BZYTTJ",
"identifierValue": "QVKCNXL"
}
]
}
]
},
"tmall": {
"accounts": [
{
"accountId": "GBTFHRL",
"identifiers": [
{
"identifierType": "APEBBUYIL",
"identifierValue": "FGDBFKW"
}
]
}
]
},
"toabao": {
"accounts": [
{
"accountId": "WFP",
"identifiers": [
{
"identifierType": "LYZL",
"identifierValue": "RBZKCLKTJZ"
}
]
}
]
},
"jd": {
"accounts": [
{
"accountId": "VUNVO",
"identifiers": [
{
"identifierType": "WBYHSEEVV",
"identifierValue": "ELQ"
}
]
}
]
},
"ecommerce": {
"accounts": [
{
"accountId": "KNRHNX",
"identifiers": [
{
"identifierType": "MHKJBWXI",
"identifierValue": "YVOZRS"
}
]
}
]
},
"website": {
"accounts": [
{
"accountId": "JBUXMV",
"identifiers": [
{
"identifierType": "YEDSYML",
"identifierValue": "LCTGZYOQS"
}
]
}
]
},
"line": {
"accounts": [
{
"accountId": "FARKLZ",
"identifiers": [
{
"identifierType": "PCWWVGHWIB",
"identifierValue": "XLUG"
}
]
}
]
}
},
"eventId": 1094,
"defaultTargetValue": "UMWTEP",
"targetId": 1456,
"targetName": "OXQJJMLAG",
"targetGroupId": 5363,
"targetGroupName": "RLUGUR",
"source": "FET",
"targetPeriodId": 4769,
"targetPeriodName": "PIHT",
"targetPeriodStartDate": "WFPMVEL",
"targetCycleStartDate": "RTFWEJ",
"description": "FXAFKFIVEY",
"milestoneDetails": [
{
"id": 5552,
"name": "QTRPSQVLQ",
"valueType": "PUNHMJGV",
"definedValue": "XYYYVWFU",
"achievedDate": 3143
}
]
},
"eventId": "SYTR",
"orgId": 2849,
"refId": "MGLM",
"apiRequestId": "ZOFC",
"createdAt": 7503,
"loyaltyEventId": "OSTAYD",
"traceAttributes": {
"ICXXIEWRMY": "NZSWXC",
"GGI": "JHBDOPEU",
"EKFH": "ERISPQKPC",
"ASFKYUGZ": "LXWDOUB",
"BSDBPAQO": "GKROUZ",
"RQHNHM": "NCV"
}
}
Target Period Started Event (targetPeriodStarted)
Notifies when the target evaluation period begins.
{
"eventName": "targetPeriodStarted",
"data": {
"customerIdentifiers": {
"customerId": 944,
"firstName": "CZARYVMKF",
"lastName": "RPXRUGG",
"loyaltyType": "PLBGRGTZNX",
"instore": {
"id": 1512,
"mobile": "BNKTEF",
"email": "SRPPS",
"externalId": "IHPJPCL",
"cardnumber": "TZOH",
"cardexternalid": "AUBGKG",
"cardNumbers": [
"MPRXJYP"
]
},
"facebook": {
"accounts": [
{
"accountId": "FJV",
"identifiers": [
{
"identifierType": "STSMQYVVM",
"identifierValue": "JLI"
}
]
}
]
},
"web_engage": {
"accounts": [
{
"accountId": "PJIET",
"identifiers": [
{
"identifierType": "XEOQWAOND",
"identifierValue": "XINNUEU"
}
]
}
]
},
"wechat": {
"accounts": [
{
"accountId": "FAGFWQ",
"identifiers": [
{
"identifierType": "VDFH",
"identifierValue": "KZJTOJ"
}
]
}
]
},
"martjack": {
"accounts": [
{
"accountId": "XTXA",
"identifiers": [
{
"identifierType": "RSOQULQNSZ",
"identifierValue": "MCEHRADG"
}
]
}
]
},
"tmall": {
"accounts": [
{
"accountId": "IBKGNWDB",
"identifiers": [
{
"identifierType": "AXMRPNTJQY",
"identifierValue": "AIRRYPX"
}
]
}
]
},
"toabao": {
"accounts": [
{
"accountId": "DIFODDNTTN",
"identifiers": [
{
"identifierType": "KPQPXMPXYM",
"identifierValue": "OMWKQVJWH"
}
]
}
]
},
"jd": {
"accounts": [
{
"accountId": "JUUG",
"identifiers": [
{
"identifierType": "UAU",
"identifierValue": "NKIEHDD"
}
]
}
]
},
"ecommerce": {
"accounts": [
{
"accountId": "VEH",
"identifiers": [
{
"identifierType": "OIXFTACHSM",
"identifierValue": "PBR"
}
]
}
]
},
"website": {
"accounts": [
{
"accountId": "GYXFXWSCP",
"identifiers": [
{
"identifierType": "SCOZM",
"identifierValue": "CTFKH"
}
]
}
]
},
"line": {
"accounts": [
{
"accountId": "GPEDITVWUC",
"identifiers": [
{
"identifierType": "HPKES",
"identifierValue": "TCDGIESALU"
}
]
}
]
}
},
"targetDetails": {
"id": 4091,
"name": "MVHRMHKSD",
"targetGroupId": 2897,
"targetGroupName": "QAWWVAJG",
"targetPeriodId": 4150,
"targetPeriodName": "MQLYD",
"description": "DBHC"
},
"definedTargetValue": "FTHEHKWXP",
"triggeringActivity": {
"name": "AIWRCMKFRL",
"identifiers": [
{
"key": "QYUEZXDEYT",
"value": "NCP"
}
],
"enteredBy": {
"id": 8462,
"till": {
"code": "QUCODGXO",
"name": "OPQPSXR"
},
"store": {
"code": "UTDJUF",
"name": "KEQHWO",
"externalId": "KCGA",
"externalId1": "CGVDP",
"externalId2": "IKCJKQ"
}
},
"entityInformation": {
"entityType": "BACCBZTNDI",
"entityId": 2909
},
"additionalAttributes": [
{
"key": "TUR",
"value": "UGMZXUWHWM"
}
]
}
},
"eventId": "YIF",
"orgId": 3507,
"refId": "MQBEA",
"apiRequestId": "ITNQLRIUYS",
"createdAt": 1681,
"loyaltyEventId": "WYNP",
"traceAttributes": {
"BOOSGYM": "QLJDUSNG",
"XIE": "TNX",
"MKT": "ALMK",
"TOHI": "BHVNVQ"
}
}
Streak Level Achievement Event (streakLevelAchieved)
Notifies when a user has achieved a streak level.
{
"eventId": "e91fd520-7765-4b09-951d-300ba47b5f8d",
"eventType": "streakLevelAchieved",
"consumerGroupId": null,
"actionType": "START",
"timeStamp": 1719841226275,
"attributes": {
"createdAt": 1719841226189,
"data": {
"customerIdentifiers": {
"customerId": 345875284
},
"streakData": [
{
"userCurrentStreakValue": "1",
"streakLevelName": "test_streak_achievement_EN_1",
"streakName": "test_streak_achievement_EN_1",
"streakId": "5717",
"userStreakId": "61401",
"streakLevelAchievedDate": "2024-07-01T13:40:26.172+0000"
}
],
"targetData": [
{
"id": 90856,
"name": "test_streak_achievement_EN",
"targetGroupId": 42728,
"targetGroupName": "test_streak_achievement_EN",
"targetPeriodId": 53200,
"targetPeriodName": "Cycle_2"
}
],
"triggeringActivity": {
"name": "TransactionAdd",
"identifiers": [
{
"key": "eventLogId",
"value": "12529131"
},
{
"key": "transactionId",
"value": "null"
}
],
"enteredBy": {},
"additionalAttributes": []
}
},
"loyaltyEventId": "12529131",
"eventName": "streakLevelAchieved",
"refId": "50282_ee19addfc1c74a506ef735ee0757e191",
"apiRequestId": "ee19addfc1c74a506ef735ee0757e191",
"orgId": 50282
}
}
Streak Level Unachievement Event (streakLevelUnAchieved)
Notifies when a streak level has not been achieved within the time-frame.
{
"eventId": "462c3420-af0f-4300-b915-f5ea62461158",
"eventType": "streakLevelUnAchieved",
"consumerGroupId": null,
"actionType": "START",
"timeStamp": 1719841505207,
"attributes": {
"createdAt": 1719841505183,
"data": {
"customerIdentifiers": {
"customerId": 345875236
},
"streakData": [
{
"userCurrentStreakValue": "1",
"streakLevelName": "test_streak_achievement_EN_1",
"streakName": "test_streak_achievement_EN_1",
"streakId": "5717",
"userStreakId": "61399",
"streakLevelAchievedDate": "2024-07-01T13:35:31.000+0000"
}
],
"targetData": [
{
"id": 90856,
"name": "test_streak_achievement_EN",
"targetGroupId": 42728,
"targetGroupName": "test_streak_achievement_EN",
"targetPeriodId": 53202,
"targetPeriodName": "Cycle_4"
}
],
"triggeringActivity": {
"name": "ReturnBill",
"identifiers": [
{
"key": "eventLogId",
"value": "12529287"
},
{
"key": "transactionId",
"value": "null"
}
],
"enteredBy": {},
"additionalAttributes": []
}
},
"loyaltyEventId": "12529287",
"eventName": "streakLevelUnAchieved",
"refId": "50282_2d3d46947206e5a142c6e42a544f4e57",
"apiRequestId": "2d3d46947206e5a142c6e42a544f4e57",
"orgId": 50282
}
}
Streak Enrolment Event (streakCustomerEnrolment)
Notifies when a user has been enrolled to a streak.
{
"eventId": "d1ef2bf6-7b14-4dbe-aadb-8d911c4b0c08",
"eventType": "50952_streakCustomerEnrolment",
"consumerGroupId": "e833d224-2e60-448b-b3eb-d2b1de2cff24",
"actionType": "START",
"timeStamp": 1722860014707,
"attributes": {
"createdAt": 1722859984403,
"data": {
"customerIdentifiers": {
"customerId": 382513745
},
"streakEnrolmentData": [
{
"streakName": "tesseractuiTest1_1",
"numberOfLevel": 1,
"levelValues": [
],
"startDate": "2024-08-05 01:30:00",
"endDate": "2024-08-06 01:29:59"
}
],
"targetData": [
{
"id": 67105,
"name": "tesseractuiTest1",
"targetGroupId": 36996,
"targetGroupName": "tesseractuiTest1",
"targetPeriodId": 50708,
"targetPeriodName": "Cycle_5"
}
],
"triggeringActivity": {
"name": "enrolmentIntoStreak",
"identifiers": [
{
"key": "ENROL_VIA_API",
"value": "a824a8cc43669c9e0091b56725520660"
}
],
"additionalAttributes": [
]
}
},
"eventName": "streakCustomerEnrolment",
"refId": "50952_a824a8cc43669c9e0091b56725520660",
"apiRequestId": "a824a8cc43669c9e0091b56725520660",
"orgId": 50952
}
}
Streak unenrolment (streakCustomerUnEnrolment)
This event is triggered when a user is unenrolled from a streak.
{
"eventName": "streakCustomerUnEnrolment",
"data": {
"customerIdentifiers": {
"customerId": 557461034
},
"streakUnEnrolmentData": [
{
"streakName": "test streaks BE with SUM_1",
"numberOfLevel": 2,
"levelValues": [
],
"startDate": "2024-08-01 04:00:00",
"endDate": "2024-08-02 03:59:59"
}
],
"targetData": [
{
"id": 1519,
"name": "test streaks BE with SUM",
"targetGroupId": 1332,
"targetGroupName": "test streaks BE with SUM",
"targetPeriodId": 6422,
"targetPeriodName": "Cycle_1"
}
],
"triggeringActivity": {
"name": "streak unenrollment",
"identifiers": [
{
"key": "UNENROL_VIA_API",
"value": "2ee80f8a3a7fc7259fcf1ca82e299453"
}
],
"additionalAttributes": [
]
}
},
"orgId": 100323,
"refId": "100323_2ee80f8a3a7fc7259fcf1ca82e299453",
"apiRequestId": "2ee80f8a3a7fc7259fcf1ca82e299453",
"createdAt": 1723016690026
}
Streak Start Event (streakStart)
Notifies when a streak has started for a user. A streak starts when a user begins a series of consecutive actions or engagements as defined by the brand.
{
"eventName": "streakStart",
"eventId": "7e0c5f62-4a65-4dd9-8324-78461258dfa9",
"orgId": 51512,
"refId": "51512_c9b01aa8-cb98-4dd4-be66-586f34c44b97",
"apiRequestId": "c9b01aa8-cb98-4dd4-be66-586f34c44b97",
"createdAt": 1721912551142,
"data": {
"customerIdentifiers": {
"customerId": 387114334
},
"targetDetails": {
"id": 65260,
"name": "Streak 24 July",
"targetGroupId": 36006,
"targetGroupName": "Streak 24 July",
"targetPeriodId": 49006,
"targetPeriodName": "Cycle_1"
},
"streakStartData": [
{
"streakName": "Streak 24 July",
"descriptionOfTheStreak": "Streak 24 July",
"numberOfLevel": 2,
"levelValues": ["3","5"],
"userStreakValueAtTheStart": "0",
"startDate": "2024-07-24 14:15:59"
}
],
"triggeringActivity": {
"name": "streakStartEvent",
"identifiers": [
{
"key": "TargetRuleId",
"value": "65260"
}
],
"additionalAttributes": []
}
},
"loyaltyEventId": ""
}
Streak End Event (streakEnd)
Notifies when a streak has ended for a user.
{
"eventName": "streakEnd",
"eventId": "7e0c5f62-4a65-4dd9-8324-78461258dfa9",
"orgId": 51512,
"refId": "51512_c9b01aa8-cb98-4dd4-be66-586f34c44b97",
"apiRequestId": "c9b01aa8-cb98-4dd4-be66-586f34c44b97",
"createdAt": 1721912551142,
"data": {
"customerIdentifiers": {
"customerId": 387114334
},
"targetDetails": {
"id": 65260,
"name": "Streak 24 July",
"targetGroupId": 36006,
"targetGroupName": "Streak 24 July",
"targetPeriodId": 49006,
"targetPeriodName": "Cycle_1"
},
"streakEndData": [
{
"streakName": "Streak 24 July",
"descriptionOfTheStreak": "Streak 24 July",
"numberOfLevel": 2,
"levelValues": ["3","5"],
"numberOfLevelsAchievedByTheUser": "0",
"levelsAchievedByTheUser": [],
"userStreakValueByTheEnd": 0,
"endDate": "2024-07-25 23:59:59"
}
],
"triggeringActivity": {
"name": "streakStartEvent",
"identifiers": [
{
"key": "TargetRuleId",
"value": "65260"
}
],
"additionalAttributes": []
}
},
"loyaltyEventId": ""
}
Event notification for the change in milestone achieved value on return of purchases
As of now, whenever a customer makes a purchase, all the milestone values which can be impacted with that purchase will be impacted, and the information of the new milestone achieved value, etc.. will be sent as an event notification.
However, whenever a customer returns a transaction, the milestone value which previously increased because of that purchase will also be decreased accordingly. But there is no event notification for such instances. To understand with an example:
Step 1: Milestone on lifetime purchases created, and milestone value is 10,000.
Step 2: Customer made a transaction worth 3000.
Step 3: Customer’s milestone achieved value increased from 0 → 3000
Step 4: Brand will get an event notification about the above step.
Step 5: After days, the customer returned the purchase of step-2.
Step 6: Now the milestone achieved value will decrease from 3000 → 0.
Step 7: But brands/customers are not getting any event notification of the same.
Now, with this latest enhancement, brands will get notified even in the case of return transactions about the decreased milestone value.
Following example shows the value in the notification:
If the “Name” key is “ReturnBill”, it’s a return transaction where milestone value is decreased by the “currentEventTargetValue” (400 here). We are not returning negative since it can lead to integration issues.
Badges
Event notifications on earning a badge (badgeEarned)
Notifies when a badge is earned by a user.
{
"eventName": "badgeEarned",
"eventId": "72fe1900-a413-42d6-9582-f955474739aa",
"orgId": 50933,
"refId": "50933_651bb7bac983d041efbc78fc",
"apiRequestId": "e4397e00-de8d-4a54-b86b-affe305406cb",
"createdAt": 1696315322593,
"data": {
"customerIdentifiers": {
"customerId": 381921157,
"loyaltyType": "loyalty",
"instore": {
"mobile": "918811992995",
"email": "[email protected]",
"externalId": "5a1111cfc5e3239dc0b92cc410cb28"
}
},
"badgeId": "650c0896aefcde237f3dba43",
"earnId": "651bb7bac983d041efbc78fc",
"earnedOn": 1696315322450,
"earnConstraints": [
{
"constraintLevel": "BADGE",
"constraintType": "OVERALL",
"maxEarnLimit": 1000,
"currentEarnCount": 5
},
{
"constraintLevel": "BADGE",
"constraintType": "ROLLING_WINDOW",
"rollType": "DAYS",
"rollValue": 7,
"maxEarnLimit": 300,
"currentEarnCount": 2
},
{
"constraintLevel": "CUSTOMER",
"constraintType": "ROLLING_WINDOW",
"rollType": "DAYS",
"rollValue": 5,
"maxEarnLimit": 50,
"currentEarnCount": 2
},
{
"constraintLevel": "CUSTOMER",
"constraintType": "ROLLING_WINDOW",
"rollType": "WEEKS",
"rollValue": 1,
"maxEarnLimit": 100,
"currentEarnCount": 2
},
{
"constraintLevel": "CUSTOMER",
"constraintType": "ROLLING_WINDOW",
"rollType": "MONTHS",
"rollValue": 1,
"maxEarnLimit": 200,
"currentEarnCount": 5
},
{
"constraintLevel": "CUSTOMER",
"constraintType": "NONE"
}
],
"triggeringActivity": {
"identifiers": [],
"enteredBy": {
"id": 50660494,
"till": {
"code": "shubham.test123",
"name": "shubham.test123"
}
},
"additionalAttributes": []
}
},
"loyaltyEventId": null
}
Advanced request workflow (requestWorkflowEvent)
Notifies when a request is initiated. For example, a points redemption request.
Points redemption
{
"eventName": "requestWorkflowEvent",
"eventId": "c5315714-90b0-4aaf-9a5c-19be8190edf3",
"orgId": 0,
"refId": "0_2083b025-c1d5-11ee-9641-7277dba3c6a7",
"apiRequestId": "953d1022f6a80fef82d7c6d9f9133d63",
"createdAt": 1706883171069,
"data": {
"requestId": "2083b025-c1d5-11ee-9641-7277dba3c6a7",
"requestType": "POINTS_REDEMPTION",
"requesterId": 232134,
"currentRequestState": "AdminTask",
"updateTime": 1706883171068,
"requestAttributes": {
"queryParams": {
"skip_validation": "true",
"format": "json"
},
"body": {
"root": {
"redeem": {
"points_redeemed": "100",
"customer": {
"mobile": "9877792149"
},
"redemption_time": "2020-04-15 23:01:46",
"transaction_number": "numbr893421972122280",
"notes": "Redemption by SMS",
"external_reference_number": "ACR-58392150333121"
}
}
}
}
},
"loyaltyEventId": null
}
{
"eventName": "requestWorkflowEvent",
"eventId": "76a767ab-ba43-4ff8-b2bd-ce7c042430ed",
"orgId": 0,
"refId": "0_2c8e9324-c1d5-11ee-9641-7277dba3c6a7",
"apiRequestId": "775cefae5c4efa9b4fa9561f24a8f3a1",
"createdAt": 1706883639869,
"data": {
"requestId": "2c8e9324-c1d5-11ee-9641-7277dba3c6a7",
"requestType": "POINTS_REDEMPTION",
"requesterId": 232134,
"checkerId": 233253,
"currentRequestState": "failed",
"previousRequestState": "AdminTask",
"updateTime": 1706883639868,
"comment": "approving the points redemption request",
"requestAttributes": {
"queryParams": {
"skip_validation": "true",
"format": "json"
},
"body": {
"root": {
"redeem": {
"points_redeemed": "100",
"customer": {
"mobile": "9877792149"
},
"redemption_time": "2020-04-15 23:01:46",
"transaction_number": "numbr893421972122280",
"notes": "Redemption by SMS",
"external_reference_number": "ACR-58392150333121"
}
}
}
}
},
"loyaltyEventId": null
}
{
"eventName": "requestWorkflowEvent",
"eventId": "d6a4ef60-ce52-43d7-b6dd-4b883874123f",
"orgId": 0,
"refId": "0_96b672f3-c1d8-11ee-9641-7277dba3c6a7",
"apiRequestId": "1f0757ac485fc453f031e40a2f46f7a6",
"createdAt": 1706884672170,
"data": {
"requestId": "96b672f3-c1d8-11ee-9641-7277dba3c6a7",
"requestType": "POINTS_REDEMPTION",
"requesterId": 232134,
"checkerId": 233253,
"currentRequestState": "approved",
"previousRequestState": "AdminTask",
"updateTime": 1706884672170,
"comment": "approving the points redemption request",
"requestAttributes": {
"queryParams": {
"skip_validation": "true",
"format": "json"
},
"body": {
"root": {
"redeem": {
"points_redeemed": "100",
"customer": {
"mobile": "9877792149"
},
"redemption_time": "2020-04-15 23:01:46",
"transaction_number": "numbr893421972122280",
"notes": "Redemption by SMS",
"external_reference_number": "ACR-58392150333121wdewdwe"
}
}
}
}
},
"loyaltyEventId": null
}
{
"eventName": "requestWorkflowEvent",
"eventId": "acb5d13c-d422-443d-982e-731b3e709f98",
"orgId": 0,
"refId": "0_d1f9ff8c-c1d9-11ee-9641-7277dba3c6a7",
"apiRequestId": "78ddcc06934107da509e3d3ab1c05f3e",
"createdAt": 1706885234777,
"data": {
"requestId": "d1f9ff8c-c1d9-11ee-9641-7277dba3c6a7",
"requestType": "POINTS_REDEMPTION",
"requesterId": 232134,
"checkerId": 233253,
"currentRequestState": "rejected",
"previousRequestState": "AdminTask",
"updateTime": 1706885234777,
"comment": "rejecting the points redemption request",
"requestAttributes": {
"queryParams": {
"skip_validation": "true",
"format": "json"
},
"body": {
"root": {
"redeem": {
"points_redeemed": "100",
"customer": {
"mobile": "9877792149"
},
"redemption_time": "2020-04-15 23:01:46",
"transaction_number": "numbr893421972122280",
"notes": "Redemption by SMS",
"external_reference_number": "ACR-58392150333121"
}
}
}
}
},
"loyaltyEventId": null
}
Customer Status change
{
"eventName": "requestWorkflowEvent",
"eventId": "0df1a81f-b716-4ec0-b456-7ab5242c5ec8",
"orgId": 0,
"refId": "0_22e9f5f7-c1df-11ee-9641-7277dba3c6a7",
"apiRequestId": "05be0e1bdf206764081e384573ada0dd",
"createdAt": 1706887460576,
"data": {
"requestId": "22e9f5f7-c1df-11ee-9641-7277dba3c6a7",
"requestType": "CUSTOMER_STATUS_CHANGE",
"requesterId": 232134,
"currentRequestState": "AdminTask",
"updateTime": 1706887460576,
"reason": "testing",
"requestAttributes": {
"queryParams": {
"source": "INSTORE",
"accountId": "",
"use_async": "false",
"identifierName": "mobile",
"identifierValue": "919591399244"
},
"body": {
"reason": "testing",
"label": "Suspended"
}
}
},
"loyaltyEventId": null
}
{
"eventName": "requestWorkflowEvent",
"eventId": "11fe28ab-5d4c-478a-906f-03fe7d7b25c6",
"orgId": 0,
"refId": "0_22e9f5f7-c1df-11ee-9641-7277dba3c6a7",
"apiRequestId": "07acef640bdeb5534263cc0ddec1c9dd",
"createdAt": 1706955529408,
"data": {
"requestId": "22e9f5f7-c1df-11ee-9641-7277dba3c6a7",
"requestType": "CUSTOMER_STATUS_CHANGE",
"requesterId": 232134,
"currentRequestState": "failed",
"previousRequestState": "AdminTask",
"updateTime": 1706955529407,
"comment": "approving the customer status request",
"requestAttributes": {
"queryParams": {
"source": "INSTORE",
"accountId": "",
"use_async": "false",
"identifierName": "mobile",
"identifierValue": "919591399244"
},
"body": {
"reason": "testing",
"label": "Suspended"
}
}
},
"loyaltyEventId": null
}
{
"eventName": "requestWorkflowEvent",
"eventId": "468a8fa7-f03e-4b7b-86b7-91eda4420af6",
"orgId": 0,
"refId": "0_75cedb31-c27f-11ee-bc64-7667ffaf5419",
"apiRequestId": "cfaf3850903f4f041fb4e5d12fdc6308",
"createdAt": 1706956350430,
"data": {
"requestId": "75cedb31-c27f-11ee-bc64-7667ffaf5419",
"requestType": "CUSTOMER_STATUS_CHANGE",
"requesterId": 232134,
"currentRequestState": "approved",
"previousRequestState": "AdminTask",
"updateTime": 1706956350430,
"comment": "approving the customer status request",
"requestAttributes": {
"queryParams": {
"source": "INSTORE",
"accountId": "",
"use_async": "false",
"identifierName": "mobile",
"identifierValue": "919591399244"
},
"body": {
"reason": "testing",
"label": "bb"
}
}
},
"loyaltyEventId": null
}
Goodwill point request
{
"eventName": "requestWorkflowEvent",
"eventId": "bbc13325-7b79-4bb7-b57f-4791db6f3871",
"orgId": 0,
"refId": "0_f8a9bdd1-c280-11ee-bc64-7667ffaf5419",
"apiRequestId": "e420fbacbe32b4d2db758282ebdeae4f",
"createdAt": 1706956970545,
"data": {
"requestId": "f8a9bdd1-c280-11ee-bc64-7667ffaf5419",
"requestType": "GOODWILL_POINTS",
"requesterId": 232134,
"currentRequestState": "AdminTask",
"updateTime": 1706956970545,
"requestAttributes": {
"body": {
"referenceId": "ref_id_12993141722",
"reason": "reason",
"baseType": "POINTS",
"programId": 2739,
"awardingTillId": 50682616,
"earningEntityType": "CUSTOMER",
"earningEntityId": 382332518,
"points": 20,
"source": "API"
}
}
},
"loyaltyEventId": null
}
{
"eventName": "requestWorkflowEvent",
"eventId": "d2540d72-f62c-400e-ad2a-422e8c00f187",
"orgId": 0,
"refId": "0_f8a9bdd1-c280-11ee-bc64-7667ffaf5419",
"apiRequestId": "3e55d72e08aa213da99ec29fcf218298",
"createdAt": 1706957216875,
"data": {
"requestId": "f8a9bdd1-c280-11ee-bc64-7667ffaf5419",
"requestType": "GOODWILL_POINTS",
"requesterId": 232134,
"checkerId": 233253,
"currentRequestState": "approved",
"previousRequestState": "AdminTask",
"updateTime": 1706957216875,
"comment": "approving the goodwill points request",
"requestAttributes": {
"body": {
"referenceId": "ref_id_12993141722",
"reason": "reason",
"baseType": "POINTS",
"programId": 2739,
"awardingTillId": 50682616,
"earningEntityType": "CUSTOMER",
"earningEntityId": 382332518,
"points": 20,
"source": "API"
}
}
},
"loyaltyEventId": null
}
Earn badge (Issue badge to customer)
{
"eventName": "requestWorkflowEvent",
"eventId": "32274496-3f73-483f-9743-2ab03ed74ecf",
"orgId": 0,
"refId": "0_57934965-c295-11ee-9c77-3ae88acc3158",
"apiRequestId": "0155afd1c3a2bd55f76edbe636a84a13",
"createdAt": 1706965718307,
"data": {
"requestId": "57934965-c295-11ee-9c77-3ae88acc3158",
"requestType": "EARN_BADGE",
"requesterId": 232134,
"currentRequestState": "AdminTask",
"updateTime": 1706965718306,
"requestAttributes": {
"body": {
"triggeredBy": {
"ownerType": "Goodwill_Module",
"referenceId": "123"
},
"customerId": 382477526,
"requestId": "0f77333928-9878-441c-a78e-c1d2334q",
"badgeMetaId": "65be200710126e55359f1969"
}
}
},
"loyaltyEventId": null
}
{
"eventName": "requestWorkflowEvent",
"eventId": "7597f468-ebfc-4151-8b7a-6e5b2c3ef974",
"orgId": 0,
"refId": "0_57934965-c295-11ee-9c77-3ae88acc3158",
"apiRequestId": "1f5c11d9c793311c2ac79333f0f147e6",
"createdAt": 1706965813316,
"data": {
"requestId": "57934965-c295-11ee-9c77-3ae88acc3158",
"requestType": "EARN_BADGE",
"requesterId": 232134,
"checkerId": 233253,
"currentRequestState": "failed",
"previousRequestState": "AdminTask",
"updateTime": 1706965813316,
"comment": "approving the earn badge request",
"requestAttributes": {
"body": {
"triggeredBy": {
"ownerType": "Goodwill_Module",
"referenceId": "123"
},
"customerId": 382477526,
"requestId": "0f77333928-9878-441c-a78e-c1d2334q",
"badgeMetaId": "65be200710126e55359f1969"
}
}
},
"loyaltyEventId": null
}
Issue badge (Enrol customers to badge)
{
"eventName": "requestWorkflowEvent",
"eventId": "390a6575-cb60-4164-bd5d-2e06a421f3ba",
"orgId": 0,
"refId": "0_a24df7cd-c2bd-11ee-9cc2-bea6cdcb6ac2",
"apiRequestId": "c6edd0830ecf4f9f80705b314f11043b",
"createdAt": 1706983022684,
"data": {
"requestId": "a24df7cd-c2bd-11ee-9cc2-bea6cdcb6ac2",
"requestType": "ISSUE_BADGE",
"requesterId": 232134,
"currentRequestState": "AdminTask",
"updateTime": 1706983022684,
"requestAttributes": {
"body": {
"triggeredBy": {
"ownerType": "Goodwill_Module",
"referenceId": "134"
},
"customers": [
113460811
],
"requestId": "e5811requestd62c5ec7d115a2859228cefd8ee8cgh",
"badgeMetaId": "65be3c4d10126e55359f196a"
}
}
},
"loyaltyEventId": null
}
{
"eventName": "requestWorkflowEvent",
"eventId": "45bb68bc-29a4-4009-9337-72a7784fe189",
"orgId": 0,
"refId": "0_a24df7cd-c2bd-11ee-9cc2-bea6cdcb6ac2",
"apiRequestId": "43e862ea6239afe41d8f1afbed35d32a",
"createdAt": 1706983256871,
"data": {
"requestId": "a24df7cd-c2bd-11ee-9cc2-bea6cdcb6ac2",
"requestType": "ISSUE_BADGE",
"requesterId": 232134,
"checkerId": 233253,
"currentRequestState": "approved",
"previousRequestState": "AdminTask",
"updateTime": 1706983256871,
"comment": "approving the issue badge request",
"requestAttributes": {
"body": {
"triggeredBy": {
"ownerType": "Goodwill_Module",
"referenceId": "134"
},
"customers": [
113460811
],
"requestId": "e5811requestd62c5ec7d115a2859228cefd8ee8cgh",
"badgeMetaId": "65be3c4d10126e55359f196a"
}
}
},
"loyaltyEventId": null
}
Alternate currencies
Alternate currencies issued (alternateCurrenciesIssued)
Notifies when alternate currencies are issued to a user.
data: {
customerIdentifiers: {
customerId: 386959475,
instore:{
email: [email protected],
mobile: 917237869215
}
},
entityInformation: {
entityId: 386959475
entityType:USER
},
loyaltyProgramDetails: {
id: 2645
isDefault:true
name: Test_OrgDefaultProgram
pointsToCurrencyRatio:1
tiers : [
{
tierName:Default_tier
tierNumber:1
},
{
tierName:Silver_tier
tierNumber:2
},
{
tierName:Gold_tier
tierNumber:2
}
]
},
loyaltyProgramId: 2645,
alternateCurrencies": [
{
alternateCurrencyName: stars,
alternateCurrencyIdentifier: dsgagg,
programCurrentAlternateCurrencies: 130,
programLifetimeAlternateCurrencies: 130,
promisedAlternateCurrenciesIssued: [
{
promisedAlternateCurrencies : 10,
isExternalTriggerBased: true,
promisedAlternateCurrenciesConversionDate: 2024-05-17,
promotionIdentifier: sdged181-7e91-4abe-86cd-sgdcee9b8ccf
}
]
promotionalAlternateCurrenciesIssued : [
{
promotionName: promo1
promotionIdentifier: 528d181-7e91-4abe-86cd-598cee9b8ccf,
promotionAlternateCurrencies:100,
promotionAlternateCurrenciesExpiryDate: 2025-05-31,
promotionType:CUSTOMER_PROMOTION
},
{
promotionName: promo2
promotionIdentifier: a6cb5a7e-3d84-4f1f-87c6-5f26006f6392,
promotionAlternateCurrencies:10,
promotionAlternateCurrenciesExpiryDate: 2025-05-31,
promotionType:CUSTOMER_PROMOTION
}
],
regularAlternateCurrenciesBreakup : [
{
alternateCurrencies : 10,
expiryAt: 2025-05-31
}
]
regularAlternateCurrenciesIssued: 0
totalAlternateCurrenciesIssued: 130
},
{
alternateCurrencyName: coins,
alternateCurrencyIdentifier: gwggdg,
programCurrentAlternateCurrencies: 130,
programLifetimeAlternateCurrencies: 130,
promisedAlternateCurrenciesIssued: [
{
promisedAlternateCurrencies : 10,
isExternalTriggerBased: true,
promisedAlternateCurrenciesConversionDate: 2024-05-17,
promotionIdentifier: sdged181-7e91-4abe-86cd-sgdcee9b8ccf
}
]
promotionalAlternateCurrenciesIssued : [
{
promotionName: promo1
promotionIdentifier: 528d181-7e91-4abe-86cd-598cee9b8ccf,
promotionAlternateCurrencies:100,
promotionAlternateCurrenciesExpiryDate: 2025-05-31,
promotionType:CUSTOMER_PROMOTION
},
{
promotionName: promo2
promotionIdentifier: a6cb5a7e-3d84-4f1f-87c6-5f26006f6392,
promotionAlternateCurrencies:10,
promotionAlternateCurrenciesExpiryDate: 2025-05-31,
promotionType:CUSTOMER_PROMOTION
}
],
regularAlternateCurrenciesBreakup : [
{
alternateCurrencies : 10,
expiryAt: 2025-05-31
}
]
regularAlternateCurrenciesIssued: 0
totalAlternateCurrenciesIssued: 130
}
],
triggeringActivity: {
additionalAttributes: {},
enteredBy: {
id: 50672906
},
entityInformation: {
entityId: 386959475,
entityType: USER
},
identifiers: [
{
key: CustomerId.
value: 386959475
}
],
name: TargetCompleted
},
eventId: 1de73162-daf8-4c39-bc63-0af20bb4371e
eventName: alternateCurrenciesIssued
loyaltyEventId: 1c1716568b10135aa4e59fda77935ea2014b3bfc
orgId: 51182
refId: 51182_1c1716568b10135aa4e59fda77935ea2014b3bfc
}
Issued Alternate Currency Reversed (issuedalternateCurrenciesReversed)
Notifies when alternate currencies issued to the user are reversed. For example, issued alternate currencies for a line-item is reversed when a customer returns the item.
data: {
customerIdentifiers: {
customerId: 386959475,
instore:{
email: [email protected],
mobile: 917237869215
}
},
entityInformation: {
entityId: 386959475
entityType:USER
},
loyaltyProgramDetails: {
id: 2645
isDefault:true
name: Test_OrgDefaultProgram
pointsToCurrencyRatio:1
tiers : [
{
tierName:Default_tier
tierNumber:1
},
{
tierName:Silver_tier
tierNumber:2
},
{
tierName:Gold_tier
tierNumber:2
}
]
},
loyaltyProgramId: 2645,
alternateCurrencies": [
{
currentEventPromisedAlternateCurrenciesReturned: 10,
currentEventRegularAlternateCurrenciesReturned: 10,
currentEventTotalAlternateCurrenciesReturned: 130,
currentEventPromotionAlternateCurrenciesReturnedDetails: {
promotionIdentifier: 528d181-7e91-4abe-86cd-598cee9b8ccf,
promotionAlternateCurrencies:100,
promotionType:BILL
},
{
promotionIdentifier: a6cb5a7e-3d84-4f1f-87c6-5f26006f6392,
promotionAlternateCurrencies:10,
promotionType:BILL
}
}
alternateCurrencyName: stars,
alternateCurrencyIdentifier: dsgagg,
programCurrentAlternateCurrencies: 0,
programLifetimeAlternateCurrencies: 0,
promisedAlternateCurrenciesReversed: 10
promotionalAlternateCurrenciesReversed : [
{
promotionIdentifier: 528d181-7e91-4abe-86cd-598cee9b8ccf,
promotionAlternateCurrencies:100,
promotionType:CUSTOMER_PROMOTION
},
{
promotionIdentifier: a6cb5a7e-3d84-4f1f-87c6-5f26006f6392,
promotionAlternateCurrencies:10,
promotionType:CUSTOMER_PROMOTION
}
],
regularAlternateCurrenciesReversed: 10
totalAlternateCurrenciesReversed: 130
},
{
alternateCurrencyName: coins,
alternateCurrencyIdentifier: gwggdg,
programCurrentAlternateCurrencies: 0,
programLifetimeAlternateCurrencies: 0,
promisedAlternateCurrenciesReversed: 10
promotionalAlternateCurrenciesReversed : [
{
promotionIdentifier: 528d181-7e91-4abe-86cd-598cee9b8ccf,
promotionAlternateCurrencies100,
promotionType:BILL
},
{
promotionIdentifier: a6cb5a7e-3d84-4f1f-87c6-5f26006f6392,
promotionAlternateCurrencies:10,
promotionType:BILL
}
],
regularAlternateCurrenciesReversed: 10
totalAlternateCurrenciesReversed: 130
}
],
triggeringActivity: {
additionalAttributes: {},
enteredBy: {
id: 50672906
},
entityInformation: {
entityId: 386959475,
entityType: USER
},
identifiers: [
{
key: billId.
value: 0
},
{
key: billNumber,
value: 454545
}
],
name: ReturnBill
},
eventId: 1de73162-daf8-4c39-bc63-0af20bb4371e
eventName: issuedalternateCurrenciesReversed
loyaltyEventId: 1c1716568b10135aa4e59fda77935ea2014b3bfc
orgId: 51182
refId: 51182_1c1716568b10135aa4e59fda77935ea2014b3bfc
}
Promised Alternate Currencies Issued Event (promisedToCurrentAlternateCurrencyConversion)
Notifies when promised alternate currencies are issued to the user.
{
"eventName": "promisedToCurrentAlternateCurrencyConversion",
"data": {
"customerIdentifiers": {
"customerId": 958,
"firstName": "RBOZCJP",
"lastName": "RYBBNKHMVX",
"loyaltyType": "OEUYS",
"instore": {
"id": 2144,
"mobile": "JREHPYLFEA",
"email": "SEGXTJ",
"externalId": "OSVWTPJSRA",
"cardnumber": "OXUFFHKPGB",
"cardexternalid": "IUSJOTINM",
"cardNumbers": [
"FSZDPVYT"
]
},
"facebook": {
"accounts": [
{
"accountId": "BBXOFTXDHK",
"identifiers": [
{
"identifierType": "GBIIYPUBD",
"identifierValue": "BRIDSITULA"
}
]
}
]
},
"web_engage": {
"accounts": [
{
"accountId": "UDR",
"identifiers": [
{
"identifierType": "OQJANDY",
"identifierValue": "LRORSMV"
}
]
}
]
},
"wechat": {
"accounts": [
{
"accountId": "JVIQGODB",
"identifiers": [
{
"identifierType": "XYFHNYLV",
"identifierValue": "RUSOIPDF"
}
]
}
]
},
"martjack": {
"accounts": [
{
"accountId": "COZLO",
"identifiers": [
{
"identifierType": "OCWJFF",
"identifierValue": "RGTJ"
}
]
}
]
},
"tmall": {
"accounts": [
{
"accountId": "JQM",
"identifiers": [
{
"identifierType": "JEAHUZQ",
"identifierValue": "GASQEN"
}
]
}
]
},
"toabao": {
"accounts": [
{
"accountId": "FZMEW",
"identifiers": [
{
"identifierType": "UWSHONSN",
"identifierValue": "YMYBACHZP"
}
]
}
]
},
"jd": {
"accounts": [
{
"accountId": "XSOIY",
"identifiers": [
{
"identifierType": "UIDWEL",
"identifierValue": "ICVRDBGGBL"
}
]
}
]
},
"ecommerce": {
"accounts": [
{
"accountId": "MTYHT",
"identifiers": [
{
"identifierType": "SQHB",
"identifierValue": "DDGLBNGTZD"
}
]
}
]
},
"website": {
"accounts": [
{
"accountId": "TIJAETPXRY",
"identifiers": [
{
"identifierType": "QUGFXB",
"identifierValue": "BNJJLYDDDK"
}
]
}
]
},
"line": {
"accounts": [
{
"accountId": "HYFMSFJGVL",
"identifiers": [
{
"identifierType": "BBKHSXGYL",
"identifierValue": "XPXNRI"
}
]
}
]
}
},
"entityInformation": {
"entityType": "YIPGQQPR",
"entityId": 7264
},
"triggeringActivity": {
"name": "YNWBSSQ",
"identifiers": [
{
"key": "IQAMSM",
"value": "SDWDVBIOG"
}
],
"enteredBy": {
"id": 7978,
"till": {
"code": "YVRCWPP",
"name": "HFXQ"
},
"store": {
"code": "LJYREMHDV",
"name": "RNIE",
"externalId": "FLO",
"externalId1": "IKRJTAOV",
"externalId2": "GFHKLFP"
}
},
"entityInformation": {
"entityType": "AKJRMISE",
"entityId": 913
},
"additionalAttributes": [
{
"key": "RBITV",
"value": "SSRUML"
}
]
},
"earningAlternateCurrencyReference": [
{
"name": "TKSIFWVXYZ",
"enteredAt": 6432.45479400494,
"alternateCurrencyConverted": 9865.310300613735,
"alternateCurrencyIdentifier": "ETHJLZJWND",
"alternateCurrencyName": "TBHW",
"identifiers": [
{
"key": "BEHZCVZ",
"value": "YQOTZYQ"
}
]
}
],
"loyaltyProgramDetails": {
"id": 2366,
"name": "UNENWLG",
"isDefault": false,
"pointsToCurrencyRatio": 3443.0982449376006,
"tiers": [
{
"tierNumber": 6383,
"tierName": "TNMXUY"
}
]
},
"loyaltyProgramId": 7268,
"alternateCurrencyConverted": [
{
"alternateCurrencyIdentifier": "MFS",
"alternateCurrencyName": "XXCBJ",
"alternateCurrencyValue": "ZLJSFVMZ"
}
],
"eventDateTime": "GRRPXKJCBO",
"alternateCurrencyConversionSource": "YLEEXT",
"eventLogId": 8859,
"billId": 2828,
"alternateCurrencyConvertedBreakup": [
{
"entityName": "LOZLTUPIU",
"alternateCurrencyEntityDetails": {
"alternateCurrencyIdentifier": "MHWL",
"alternateCurrencyName": "LLIPO",
"alternateCurrencyValue": "LHRCTD",
"id": 8716,
"billNumber": "UJB",
"itemCode": "HJRLOCFAUP",
"billDate": "MLVE"
},
"promotionalAlternateCurrencyBreakup": [
{
"alternateCurrencyIdentifier": "TACIWFYFI",
"alternateCurrencyName": "SVOFRRE",
"alternateCurrencyValue": "EVZZHMMWRT",
"programId": 8197,
"promotionId": 3251,
"promotionName": "AONFA"
}
],
"nonPromotionalAlternateCurrencyBreakup": [
{
"alternateCurrencyIdentifier": "QGSW",
"alternateCurrencyName": "AUU",
"alternateCurrencyValue": "REKEYXFQF",
"programId": 6746
}
]
}
]
},
"eventId": "JISJPZLV",
"orgId": 2257,
"refId": "KZSPKA",
"apiRequestId": "WVWFRJ",
"createdAt": 9669,
"loyaltyEventId": "VGCFYPAXMT",
"traceAttributes": {
"DAP": "FGIP",
"YIG": "KLKUJKSM",
"IWJVFPU": "NGFSJNRAM",
"WQGOAU": "UMMA",
"DBZ": "WRZDQVDU"
}
}
Loyalty Promotion
Issued loyalty promotion (promotionIssued)
Notifies when a promotion is issued to a user.
{
"eventName": "promotionIssued",
"data": {
"customerIdentifiers": {
"customerId": 423817587,
"instore": {
"mobile": "919191920700",
"email": "[email protected]",
"cardNumbers": []
}
},
"loyaltyProgramId": 2751,
"promotionId": 200281,
"promotionName": "Promo_L",
"promotionStartDate": "2024-07-01",
"promotionEndDate": "2024-08-31",
"promotionIssuedDate": "2024-08-06",
"promotionIssuedExpiryDate": "2024-08-31",
"promotionDescription": "Promo_L",
"customFields": [],
"issueRestrictions": [
{
"limitOn": "CUSTOMER",
"kpi": "MAX_NUMBER_OF_ISSUALS_PER_CUSTOMER",
"maxLimit": 100
}
],
"redemptionRestrictions": [
{
"limitOn": "",
"kpi": "MAX_REDEMPTIONS_PER_EARN_PER_CUSTOMER",
"restrictionType": "NON_PERIOD_BASED",
"maxLimit": 3
}
],
"issualId": 229
},
"orgId": 4000070,
"refId": "4000070_aB8DFsImX7",
"apiRequestId": "a4849fdcaffd0df64c2d6acbc91ec49b",
"createdAt": 1722943950142
}
Earned loyalty promotion (promotionEarned)
Notifies when a user has earned a promotion.
{
"eventName": "promotionEarned",
"data": {
"customerIdentifiers": {
"customerId": 387337123,
"instore": {
"mobile": "919191920700",
"email": "[email protected]",
"cardNumbers": []
}
},
"loyaltyProgramId": 2845,
"promotionId": 1133570767,
"promotionName": "Promo_Loyalty_Earn",
"promotionStartDate": "2024-07-01",
"promotionEndDate": "2024-08-31",
"promotionEarnedDate": "2024-08-06",
"promotionEarnedExpiryDate": "2024-08-31",
"promotionDescription": "Promo_Loyalty_Earn",
"customFields": [],
"issualId": 2901,
"earnedId": 2522,
"earnRestrictions": [
{
"limitOn": "CUSTOMER",
"kpi": "MAX_NUMBER_OF_EARNS_PER_CUSTOMER",
"maxLimit": 3
},
{
"limitOn": "CUSTOMER",
"kpi": "MAX_POINTS_PER_EARN_PER_CUSTOMER",
"maxLimit": -1
}
],
"redemptionRestrictions": [
{
"limitOn": "",
"kpi": "MAX_REDEMPTIONS_PER_EARN_PER_CUSTOMER",
"restrictionType": "NON_PERIOD_BASED",
"maxLimit": 3
}
]
},
"orgId": 51538,
"refId": "51538_X07F0IEo6o",
"apiRequestId": "b39b47ff9f6dd8cd7c2181a6cc7b12f3",
"createdAt": 1722944534772
}
Revoke issued loyalty promotion (revokeIssuedPromotion)
Notifies when an issued promotion is revoked.
{
"eventName": "revokeIssuedPromotion",
"data": {
"customerIdentifiers": {
"customerId": 387337123,
"instore": {
"mobile": "919191920700",
"email": "[email protected]",
"cardNumbers": []
}
},
"loyaltyProgramId": 2845,
"promotionId": 1133570767,
"promotionName": "Promo_Loyalty_Earn",
"promotionStartDate": "2024-07-01",
"promotionEndDate": "2024-08-31",
"promotionIssuedDate": "2024-08-06",
"promotionIssuedExpiryDate": "2024-08-31",
"promotionDescription": "Promo_Loyalty_Earn",
"customFields": [],
"issueRestrictions": [
{
"limitOn": "CUSTOMER",
"kpi": "MAX_NUMBER_OF_ISSUALS_PER_CUSTOMER",
"maxLimit": 3
}
],
"redemptionRestrictions": [
{
"limitOn": "",
"kpi": "MAX_REDEMPTIONS_PER_EARN_PER_CUSTOMER",
"restrictionType": "NON_PERIOD_BASED",
"maxLimit": 3
}
],
"revokedIssualId": 2901
},
"orgId": 51538,
"refId": "51538_V2KxxB3KKb",
"apiRequestId": "c3560c2840c9254785bf98d7a9de6e1d",
"createdAt": 1722945100073
}
Revoke earned loyalty promotion (revokeEarnedPromotion)
Notifies when an earned loyalty promotion has been revoked for a user.
{
"eventName": "revokeEarnedPromotion",
"data": {
"customerIdentifiers": {
"customerId": 387337123,
"instore": {
"mobile": "919191920700",
"email": "[email protected]",
"cardNumbers": []
}
},
"loyaltyProgramId": 2845,
"promotionId": 1133570767,
"promotionName": "Promo_Loyalty_Earn",
"promotionStartDate": "2024-07-01",
"promotionEndDate": "2024-08-31",
"promotionDescription": "Promo_Loyalty_Earn",
"customFields": [],
"revokedEarnedPromotionDetails": [
{
"revokedEarnedId": 2523,
"promotionEarnedDate": "2024-08-06",
"promotionEarnedExpiryDate": "2024-08-31"
}
],
"earnRestrictions": [
{
"limitOn": "CUSTOMER",
"kpi": "MAX_NUMBER_OF_EARNS_PER_CUSTOMER",
"maxLimit": 3
},
{
"limitOn": "CUSTOMER",
"kpi": "MAX_POINTS_PER_EARN_PER_CUSTOMER",
"maxLimit": -1
}
],
"redemptionRestrictions": [
{
"limitOn": "",
"kpi": "MAX_REDEMPTIONS_PER_EARN_PER_CUSTOMER",
"restrictionType": "NON_PERIOD_BASED",
"maxLimit": 3
}
]
},
"orgId": 51538,
"refId": "51538_LEpXJt8Vd9",
"apiRequestId": "025f37887d8814414da0b7e3fcb5d88e",
"createdAt": 1722945241191
}
Cart promotion
Cart Promotion Issued Event (cartPromotionIssued)
Notifies when a cart promotion is issued.
{
"eventName": "cartPromotionIssued",
"data": {
"customerIdentifiers": {
"customerId": 4663,
"firstName": "BGUOZRE",
"lastName": "MSJKWQ",
"loyaltyType": "IEXVTDCP",
"instore": {
"id": 9942,
"mobile": "NHLE",
"email": "JCJV",
"externalId": "LUES",
"cardnumber": "OAFFXCN",
"cardexternalid": "HGKX",
"cardNumbers": [
"GYCYSLS"
]
},
"facebook": {
"accounts": [
{
"accountId": "VOQBUXTRPC",
"identifiers": [
{
"identifierType": "ARQ",
"identifierValue": "CMFMUHDDFX"
}
]
}
]
},
"web_engage": {
"accounts": [
{
"accountId": "PDYDJ",
"identifiers": [
{
"identifierType": "HHIWUZUU",
"identifierValue": "XBYAXTP"
}
]
}
]
},
"wechat": {
"accounts": [
{
"accountId": "DOI",
"identifiers": [
{
"identifierType": "HAG",
"identifierValue": "BRWCCUB"
}
]
}
]
},
"martjack": {
"accounts": [
{
"accountId": "PYKCMFU",
"identifiers": [
{
"identifierType": "NNVEKHWSN",
"identifierValue": "IHMRPJHCO"
}
]
}
]
},
"tmall": {
"accounts": [
{
"accountId": "SJRJI",
"identifiers": [
{
"identifierType": "TVFDMV",
"identifierValue": "BNUESBSJ"
}
]
}
]
},
"toabao": {
"accounts": [
{
"accountId": "WBLQSK",
"identifiers": [
{
"identifierType": "XFBIRJ",
"identifierValue": "FYTIKULNLO"
}
]
}
]
},
"jd": {
"accounts": [
{
"accountId": "DEKM",
"identifiers": [
{
"identifierType": "QXUDKD",
"identifierValue": "SDBNILOJMG"
}
]
}
]
},
"ecommerce": {
"accounts": [
{
"accountId": "AHADQOUOO",
"identifiers": [
{
"identifierType": "DSHXLYUBBN",
"identifierValue": "VNOOEF"
}
]
}
]
},
"website": {
"accounts": [
{
"accountId": "CKVPGRZ",
"identifiers": [
{
"identifierType": "GYKOQHT",
"identifierValue": "ZMKUWCRQ"
}
]
}
]
},
"line": {
"accounts": [
{
"accountId": "USPIFKZ",
"identifiers": [
{
"identifierType": "RBZVSAJD",
"identifierValue": "LYUEVN"
}
]
}
]
}
},
"promotionId": "DHDAFNXDUH",
"issueId": "RMQRZEI",
"issueDate": "GDYDBSNTHO"
},
"eventId": "AKDVFVIJAV",
"orgId": 9475,
"refId": "WEEVQBDJRJ",
"apiRequestId": "OZOLOVGXST",
"createdAt": 9439,
"loyaltyEventId": "IYNSIEE",
"traceAttributes": {
"VFVLXT": "IUQAIPC",
"FMKATR": "NBXVNBKO",
"XHLZUANMIU": "YIPFQHOKLE",
"SWUFTBOBDL": "KAGJIHOJEH",
"TZKYJJLB": "WELRWURJK"
}
}
Cart Promotion Redeemed Event (cartPromotionRedeemed)
Notifies whenever a cart promotion is redeemed by the user.
{
"eventName": "cartPromotionRedeemed",
"data": {
"customerIdentifiers": {
"customerId": 5389,
"firstName": "KKXYFYWJ",
"lastName": "ZESRIQCPM",
"loyaltyType": "XKOLOAHIBC",
"instore": {
"id": 1623,
"mobile": "UVH",
"email": "EFJK",
"externalId": "HJJ",
"cardnumber": "PPLBDZ",
"cardexternalid": "MCNZXBSDIZ",
"cardNumbers": [
"NXPEHKXL"
]
},
"facebook": {
"accounts": [
{
"accountId": "ZCHJWFMKCC",
"identifiers": [
{
"identifierType": "KKHID",
"identifierValue": "BLV"
}
]
}
]
},
"web_engage": {
"accounts": [
{
"accountId": "EDGMQKRA",
"identifiers": [
{
"identifierType": "LFY",
"identifierValue": "YHMIO"
}
]
}
]
},
"wechat": {
"accounts": [
{
"accountId": "DXQLH",
"identifiers": [
{
"identifierType": "FEOKK",
"identifierValue": "MBHPWQ"
}
]
}
]
},
"martjack": {
"accounts": [
{
"accountId": "YXD",
"identifiers": [
{
"identifierType": "VCXOHLX",
"identifierValue": "IEXFYTFU"
}
]
}
]
},
"tmall": {
"accounts": [
{
"accountId": "DLZKACZFA",
"identifiers": [
{
"identifierType": "IMQGCSRPD",
"identifierValue": "ZEUKBJZN"
}
]
}
]
},
"toabao": {
"accounts": [
{
"accountId": "RIPV",
"identifiers": [
{
"identifierType": "IVZYIT",
"identifierValue": "RBJKM"
}
]
}
]
},
"jd": {
"accounts": [
{
"accountId": "VEBJMPMVF",
"identifiers": [
{
"identifierType": "ZMWOBMUUO",
"identifierValue": "LXMARZIC"
}
]
}
]
},
"ecommerce": {
"accounts": [
{
"accountId": "AQKTD",
"identifiers": [
{
"identifierType": "RWPMFPGSH",
"identifierValue": "JSI"
}
]
}
]
},
"website": {
"accounts": [
{
"accountId": "KBZVADXCS",
"identifiers": [
{
"identifierType": "YYRZZUQ",
"identifierValue": "YZQPZA"
}
]
}
]
},
"line": {
"accounts": [
{
"accountId": "HRZZAKEHD",
"identifiers": [
{
"identifierType": "YJIAPEJPS",
"identifierValue": "EENOI"
}
]
}
]
}
},
"addedBy": {
"id": 5206,
"till": {
"code": "DYQOBU",
"name": "XIQV"
},
"store": {
"code": "NWNV",
"name": "WTQVRTNL",
"externalId": "FPZNGYUV",
"externalId1": "WFM",
"externalId2": "TBITHF"
}
},
"redemptionDateTime": "WNB",
"transactionIdentifier": "SGA",
"appliedPromotions": [
{
"redemptionCount": 4933,
"promotionId": "VOSY",
"earnId": "MGVADJSQO",
"discountAppliedOnQuantity": 2662.682769091687,
"discount": 3127.1389321916945,
"redemptionType": "TQIAZNDWD"
}
],
"lineItemInfo": [
{
"sku": "XNK",
"productId": "GMX",
"appliedPromotions": [
{
"redemptionCount": 4947,
"promotionId": "ORKC",
"earnId": "RQHH",
"discountAppliedOnQuantity": 2178.8487374098336,
"discount": 6697.317986678818,
"redemptionType": "PJB"
}
]
}
]
},
"eventId": "RAKUK",
"orgId": 3401,
"refId": "DXLDCYH",
"apiRequestId": "AWTDZLHDJ",
"createdAt": 9510,
"loyaltyEventId": "NUWRBLX",
"traceAttributes": {
"CPGY": "KAWUEBFOYA",
"VXG": "JBJTTIHYFR",
"YXLOW": "BYHZ"
}
}
Cart Promotion Revoked Event (cartPromotionRevoked)
Notifies whenever a cart promotion is revoked from the user.
{
"eventName": "cartPromotionRevoked",
"data": {
"customerIdentifiers": {
"customerId": 6104,
"firstName": "MBTXFZD",
"lastName": "DAKW",
"loyaltyType": "FMLEMKUMD",
"instore": {
"id": 4309,
"mobile": "OVGPFLU",
"email": "WKQ",
"externalId": "BGQYITYA",
"cardnumber": "UFVWTD",
"cardexternalid": "GVOUS",
"cardNumbers": [
"CFZ"
]
},
"facebook": {
"accounts": [
{
"accountId": "QDYFNYLFND",
"identifiers": [
{
"identifierType": "RQXQL",
"identifierValue": "LHVWANWYL"
}
]
}
]
},
"web_engage": {
"accounts": [
{
"accountId": "OKBE",
"identifiers": [
{
"identifierType": "MGX",
"identifierValue": "ZKAMHL"
}
]
}
]
},
"wechat": {
"accounts": [
{
"accountId": "OVMFKXJGVJ",
"identifiers": [
{
"identifierType": "BTHPNOOMYL",
"identifierValue": "XBCH"
}
]
}
]
},
"martjack": {
"accounts": [
{
"accountId": "IMH",
"identifiers": [
{
"identifierType": "FQCZL",
"identifierValue": "RAUIRHRHV"
}
]
}
]
},
"tmall": {
"accounts": [
{
"accountId": "ZWWLE",
"identifiers": [
{
"identifierType": "JUDOWMMXN",
"identifierValue": "LALGWJTQIA"
}
]
}
]
},
"toabao": {
"accounts": [
{
"accountId": "GLTLMCZE",
"identifiers": [
{
"identifierType": "IKPVM",
"identifierValue": "XVMONWYDKQ"
}
]
}
]
},
"jd": {
"accounts": [
{
"accountId": "OTMGM",
"identifiers": [
{
"identifierType": "LFQEHG",
"identifierValue": "THGZS"
}
]
}
]
},
"ecommerce": {
"accounts": [
{
"accountId": "TSKD",
"identifiers": [
{
"identifierType": "DPYSUVYZP",
"identifierValue": "DOVT"
}
]
}
]
},
"website": {
"accounts": [
{
"accountId": "LPM",
"identifiers": [
{
"identifierType": "IBZTAM",
"identifierValue": "IGLNS"
}
]
}
]
},
"line": {
"accounts": [
{
"accountId": "HASYHRHCK",
"identifiers": [
{
"identifierType": "JOQGUNUU",
"identifierValue": "TLSBVOYVMF"
}
]
}
]
}
},
"promotionId": "SJRKYILE",
"earnId": "TXISYZVZMM"
},
"eventId": "ONGUZWFNV",
"orgId": 5155,
"refId": "WHEQ",
"apiRequestId": "BLJC",
"createdAt": 4840,
"loyaltyEventId": "JUYQET",
"traceAttributes": {
"CGY": "FAUY",
"BKKS": "GYCDXOJBPM"
}
}
Cart Promotion Earned Event (cartPromotionEarned)
Notifies whenever the user earns the cart promotion on meeting the defined criteria for the promotion.
{
"eventName": "cartPromotionEarned",
"data": {
"customerIdentifiers": {
"customerId": 1944,
"firstName": "LBPKGKD",
"lastName": "IPDPQVJ",
"loyaltyType": "WJIDT",
"instore": {
"id": 9878,
"mobile": "KFDVCAGNXG",
"email": "AOZQTBGP",
"externalId": "JCBN",
"cardnumber": "ADRLRPMO",
"cardexternalid": "JQPE",
"cardNumbers": [
"ECCLNRRXWU"
]
},
"facebook": {
"accounts": [
{
"accountId": "HKXCKVRFC",
"identifiers": [
{
"identifierType": "DGOVKD",
"identifierValue": "THUWJLY"
}
]
}
]
},
"web_engage": {
"accounts": [
{
"accountId": "COTO",
"identifiers": [
{
"identifierType": "MHITBN",
"identifierValue": "ZWLVYUQ"
}
]
}
]
},
"wechat": {
"accounts": [
{
"accountId": "UTIHGNGC",
"identifiers": [
{
"identifierType": "IZXYNGXLFS",
"identifierValue": "AGTAVCCWDT"
}
]
}
]
},
"martjack": {
"accounts": [
{
"accountId": "FWTLHC",
"identifiers": [
{
"identifierType": "UIQZKVZEN",
"identifierValue": "RHIM"
}
]
}
]
},
"tmall": {
"accounts": [
{
"accountId": "VILJGGC",
"identifiers": [
{
"identifierType": "LGTWZCJCI",
"identifierValue": "TRZSEOL"
}
]
}
]
},
"toabao": {
"accounts": [
{
"accountId": "YNUCRYCRHB",
"identifiers": [
{
"identifierType": "KZLQI",
"identifierValue": "ABNWWMEZC"
}
]
}
]
},
"jd": {
"accounts": [
{
"accountId": "VSSFLWR",
"identifiers": [
{
"identifierType": "MZZY",
"identifierValue": "XKFWW"
}
]
}
]
},
"ecommerce": {
"accounts": [
{
"accountId": "KEO",
"identifiers": [
{
"identifierType": "SOWOMRPAL",
"identifierValue": "WVSINXXUPU"
}
]
}
]
},
"website": {
"accounts": [
{
"accountId": "GATFZAX",
"identifiers": [
{
"identifierType": "BMWEXEPDOH",
"identifierValue": "AMATDTZNE"
}
]
}
]
},
"line": {
"accounts": [
{
"accountId": "BED",
"identifiers": [
{
"identifierType": "VEEQTZ",
"identifierValue": "ZAPLGNY"
}
]
}
]
}
},
"promotionId": "VUCFN",
"issueId": "GDVPLFNF",
"issueDate": "KOYYHVH",
"earnId": "TDXOQ",
"earnedTime": "XOKIIO"
},
"eventId": "ABN",
"orgId": 4227,
"refId": "BEVHYZI",
"apiRequestId": "CQPZZNTB",
"createdAt": 3064,
"loyaltyEventId": "QSWXPULJRD",
"traceAttributes": {
"WVS": "PQRJSPY",
"WDZFEKXGUE": "MIRTVR",
"SONQ": "JJVTVWXQMM",
"OXMJIMZD": "FDROQD",
"WMXI": "AFDJBR"
}
}
Updated 9 days ago