User management

User roles allow you to provide role-based access to the authorized users of your organization. You can create roles to provide users with an access to your entire organization or restrict the access to at a zone, concept or store level. Based on the role assigned to a user, the data of your organization visible. For example, if a user is given a zone level access then the user can access only the data of a specific zone he/she is allowed to access.

To create a user role, do the following:

  1. Log on to Capillary InTouch and click the Settings icon.
  2. On the navigation pane, click Organization Setup > Roles & Privileges.
  3. Click the Add Roles button to create a new role. You will see Add Organization Roles page.

  1. In the Role Name box, specify a name for the role (example: Zonal Manager)
  2. In the Role Type box, choose the scope of access you want to assign for the role from the following options
  • Organizational Level: Choose this option to allow access to the entire organization level data.
  • Zone Level: Choose this option to provide access only to a zone level data
  • Store Level: Choose this option to provide access only to a store level data.
  • Concept Level: Choose this option to provide access only to a concept level data.
  1. In the Parent Role box, choose a parent role for the role. Choose None if you do not want to assign any parent role.
  2. Click Submit.
    You can create a parent role or a child role using the Parent Role box. Leave this option to None for creating a parent role or choose the parent role you want to assign for creating a child role.

InTouch User Roles and Access Privileges

To know about the permissions provided in InTouch for different departments based on their user roles, see the attached document.