Attributes - Custom Field
Profile - currentCustomer()
- Profile: currentCustomer : Allows you to write conditions based on the properties of the customer who is currently performing the activity.
- Custom Fields : Custom fields are columns that store special or custom information related to customers, transactions, transaction line-items, coupons, category and so on.
The following are different entries for which you can create custom fields.
- Loyalty registration
- Loyalty transaction
- Customer feedback
- Zone custom fields
- Store custom fields
- Points redemption
- Voucher redemption (coupon redemption)
- Customer advanced feedback
- Customer preferences
- Customer Card
To know how to create a Custom Fields, click here
Attributes : Attributes based on Custom Fields for Customer profile are listed below in the table.
| Attribute | Data Type | Description | Sub-Attributes |
|---|---|---|---|
| customFieldValueIncludes | boolean | checks If customer has some custom field present with particular value | Sub-Attributes 1: custom Field Name Sub-Attributes 2: Value of custom field |
| customFieldValueExists | boolean | checks If customer has some custom field present | Sub-Attribute 1: Custom field Value |
| customFieldValueExcludes | boolean | checks If customer has some custom field is not present with particular value | Sub-Attributes 1: custom Field Name Sub-Attributes 2: Value of custom field |
customFieldValueIncludes
Profile : currentCustomer
Attribute: customFieldValueIncludes
Data Type : Boolean
Description : checks If the customer has some custom field present with a particular value.
Sub-Attributes: Custom Field Name, Custom Field Value
Syntax: currentCustomer.customFieldValueIncludes(“custom_field_name”,”custom_field_value”)
| Example 1: Lets see we have created a custom field by the name of cities and value includes delhi, Indore, bangalore etc. Now a marketing manager wants to provide incentive to those customers who are from bangalore. |
|---|
| The rule : currentCustomer.customFieldValueExcludes("cities","Bangalore") |
| Example 2: Suppose the college team in your city has won a major championship and you want to celebrate the event by offering discounts to customers who had included that sport as their favorite. |
|---|
| To issue coupons to customers who had included SportX as their favorite, use the following condition: currentCustomer.customFieldValueIncludes("Favorite_Sport","SportX") If the value returned is SportX, then the coupon is issued. |
| Example 3: A marketing Manager of a corporate gifting company wanted to select the customers from selected companies to send the communication of the latest festival offers. Custom field name : corporate Custom field value : KPMG, Magnus India,Polaris, Time of India,RENAISSANCE, Epicenter Technology, Capillary, "NESS TECHNOLOGIES". Out of all the values, they want to send communication to KPMG, CAPILLARY, TOI |
|---|
| Rule: currentCustomer.customFieldValueIncludes(“corporate”,”KPMG”)||currentCustomer.customFieldValueIncludes(“corporate”,”TOI”)||currentCustomer.customFieldValueIncludes(“corporate”,”capillary”) |
| Another: rule to check if customer age is between 25-40 or 40-90 and gender is Male and current transaction basket contains POLO and number of transactions done is greater than 1. |
|---|
| (currentCustomer.customFieldValueIncludes("age","25-40")||currentCustomer.customFieldValueIncludes("age","40-90"))&&(currentCustomer.customFieldValueIncludes("gender","Male"))&&(currentTxn.basketIncludes("Producttype","polo"))&&(currentCustomer.numberOfVisits>1) |
customFieldValueExcludes
Profile : currentCustomer
Attribute : customFieldValueExcludes
Data Type: Boolean
Description : checks If customers do not have some custom field present with a particular value.
Sub-Attributes: Custom Field Name, Custom Field Value
Syntax: currentCustomer.customFieldValueExcludes(“custom_field_name”,”custom_field_value”)
| Example: As a marketing manager I want to check if the customer is from homeclub_number and value 12 or 11. |
|---|
| currentCustomer.customFieldValueExcludes("homeclub_number","12")||currentCustomer.customFieldValueExcludes("homeclub_number","11") |
| Example: write a rule to evaluate a current customer credit_customer field value is 1 and current slab name is homeclubMember and number of transactions made till now is 1 and the current transaction basket includes Tablets, from category_descriptions custom field. |
|---|
| currentCustomer.customFieldValueExcludes("credit_customer","1")&&(currentCustomer.slabName=="HomeClub Member"&&(currentCustomer.numberOfVisits==1)&&((currentTxn.basketIncludes("Category_Description","Tablets")) |
| Example: Write an expression to evaluate that current customer, DVS custom field value is Home lovers and preferred language is not Arabic. |
|---|
| currentCustomer.clusterValueIncludes("DVS","Home Lovers")&&(currentCustomer.customFieldValueExcludes("preferredlanguage","Arabic")) |
customFieldValueExists
Profile : currentCustomer
Attribute : customFieldValueExists
Data Type : Boolean
Description : checks If the customer has some custom field present
Sub-Attributes: Custom Field Name
Syntax: currentCustomer.customFieldValueExists(“custom_field_name”,”custom_field_value”)
| Example: Write a rule to check if current customer has a custom field by the name billdelayed. |
|---|
| currentCustomer.customFieldValueExists(“billdelayed”) |
Updated about 1 year ago