Incentives

Enhance your reward catalog app experience with these customer-facing API enhancements.

Sort by Start Date or End Date

Customers can now filter rewards based on expiry date and launch date while navigating the rewards catalog, making it easier to find newly launched or soon-to-expire rewards.

For more details, please refer to the documentation here.

Multi-Status Reward Filtering

• Now you can filter rewards based on specific statuses like LIVE, ENDED, UPCOMING, or any combination—giving you complete control over what’s displayed. Previously, LIVE and UPCOMING rewards were returned by default.
• This enhancement lets you easily power pages that highlight "LIVE" rewards, spotlight "UPCOMING" offers, or create a seamless experience combining both—without any extra filtering.

For more details, please refer to the documentation here.

Reward Grouping Enhancement: Filtering by Reward ID

• Rewards can now group all transactions under the same reward ID for Sweepstakes and Auction rewards, where users can make multiple entries.
• This enhancement ensures that when customers participate multiple times in sweepstakes or auctions, they see only one clear reward listing—no matter how many times they’ve entered. This enables customers to easily track their participation without repeated listings.

For more details, please refer to the documentation here.

Event Notification Support for V2 Bulk Coupon Redemption API

We have enhanced the V2 single and Bulk Coupon Redemption API's to trigger the EMF event (e.g- voucherRedemption) for a single-coupon redemption request.When you redeem multiple coupons in one call, EMF is not triggered.

Previously:
The V2 Redemption API endpoint did not trigger EMF

event after redemption. Users had to revert to the V1 API to trigger those EMF events.

Impact:
Brands can now migrate fully to the modern V2 API enjoying improved performance while retaining real-time SMS or workflow notifications for every single-coupon redemption, and without impacting bulk operations.

For more details, please refer to the documentation here.