Loyalty consultant, and full-time loyalty trend observer, David Palfreeman shared nuggets of wisdom on our latest Loyalty Out Loud episode.
Today, we’re sharing with you two common loyalty mistakes David’s observed so you can steer clear of them. Bonus, if you’re in any of the sticky situations we discuss, we’ll tell you how to get past them too.
Want in on the rest of the conversation? Watch the whole episode here.
Tip: Have a notepad ready even if you aren’t from the airlines industry.
