Call Task Customer Status Fact Table

Call tasks are tasks created at the POS (point of sale machines) for cashiers to process. The tasks could be call customers for birthday wishes that will get populated every day for the cashier to process. These tasks have a specific validity within which these needs to be closed. The call task customer status fact table captures the details of the call task such as call task id, the associated campaign, and date and time of the call task.

Databricks Table Name: call_task_customer_status

Call Task Customer Status Fact - Entity Relationship Diagram (ERD)

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