Edit Live Campaign

You can edit campaigns even after they are live

Problem Statement

At times there arises a need to modify campaigns to align them to the Campaign Objectives. This functionality provides the user with flexibility in Marketing Campaigns.

Solution

To edit a campaign follow the given steps

  1. On Dashboard, click Campaigns tab.
  2. Search the campaign, hover the mouse on the menu button (three dots), and then click on Edit button.
  3. Edit the campaign duration, marketing objective, and advanced settings as required, and then click on Save campaign.
  • Campaign name: You cannot modify a campaign name.
  • Campaign start date: If a message is created under a campaign, the start date cannot be edited.
  • Campaign end Date: If a message is created under a campaign, the end date cannot be edited to a previous date.
  • Campaign objective: If a message is created under a campaign, you can add an objective but cannot change the main objective.
  • Advanced settings: If a message is created under a campaign, the advanced settings cannot be edited.