Getting Started
Prerequisites
Before implementing push notifications, ensure the following prerequisites are met for both Android and iOS platforms.
- FCM server API key
- Requesting notification runtime permission (Android 13+)
- Push token registration configuration
- Notification configuration
- Implementing callback listeners
- Configuring the call to action (CTA)
- Deeplink configuration
- Rich push notifications
Refer to the Capillary developer documentation for detailed steps on configuring push notifications on Android.
- Install firebase SDK
- Initialise notifications core
- Trigger HydraPushNotifications API
- Send FCM token to SDK
- Create a push notification service extension target
- Add HydraPushNotificationServiceExtension framework to extension target
- Make changes to the UNNotificationServiceExtension class
- Gateway configuration
Refer to the Capillary developer documentation for detailed steps on configuring push notifications on iOS.
Obtaining Push Permissions
Both Android and iOS require explicit opt-in permissions from users through an OS-level prompt. Users have the final decision to opt in or out of push notifications. Utilizing a Push Primer in-app message can boost opt-in rates effectively.
Creating a Push Notification Template
A push notification template allows you to design and organize reusable notifications.
With pre-made templates, you can quickly deploy consistent and effective push notifications across various campaigns and journeys.
To create push notification templates, follow these steps:
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In the Creatives section on Engage+, choose Push notification from the options.
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Choose the Mobilepush Account to send the content.
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Create a new template by clicking on Create new.
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Name your template and choose the type of push notification (Image or Text)
Click on Continue. -
Follow these steps for Android:
- From the menu, choose Android and create the template for it.
- Enter the Title, Message and Cover Image (if required).
- Check Add action link to content if you want to include a Deep Link or an External Link and add the button label.
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Follow these steps for iOS:
- From the menu, choose iOS and create the template for it.
- Enter the Title, Message and Cover Image (if required).
- Check Add action link to content if you want to include a Deep Link or an External Link.
Tip
- Click on Copy Title and Content from Android to quickly copy the content.
- There is no character limit for push notifications. However, ensure the content is added appropriately and displays correctly.
- Click on Create to create to save the changes and create the template.
Updated 23 days ago