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Home User Documentation Developer Documentation Releases

Home User Documentation Developer Documentation Releases

GetTING Started

Introduction
Accessing Capillary
Home page tour

Loyalty+

Release Notes
Loyalty guides
- Retro guide
Introduction to Loyalty+
Loyalty Settings
- Points Promotion
Advanced Loyalty Features
Loyalty+ Reporting
Programs Home Page
Loyalty+ settings
Strategies
Trackers
Workflows
Profiles & attributes
Profile : Current Customer
Profile : Current Transaction
Profile : Current Line Item
Profile : Current Event
Profile : Current Store
- Attribute : Code
Profile : Current Tracker
- Attributes - Tracker
Loyalty+ Promotions
RBAC (Role-based access control)
Workflow simulation
- Transaction Add
Badges
Rewards Catalog
Games

Engage+

Release Notes
Introduction to Engage+
Creatives
Campaign settings
Message optimization strategies
Audience management
Content management
Incentive management
Message Schedule
Campaign message management
Reports
- View campaign reports
Offer Management
Journeys
Facebook campaigns in new engage+ UI
Referral campaign
Configure Promotions and Gift Vouchers
FAQs

Insights+

Release Notes
- Release Notes | AMJ'23
- Release notes | JAS'23
Getting started
KPI and dimensions
Charts
Reporting
Filters
Fact tables
Dimension tables
Use case based schema explain
- Points awarded/deducted scenarios
- Return after redemption scenarios
Customer segmentation
Data export
Standard templates
BI Tool Connector
- Steps to connect to BI Tool (PowerBi, Tableau)
- FAQ
Custom Namespace for Organisation
Databricks
- Getting Started
- Mask PII data in Databricks
Settings

Capillary Data Platform

Release Notes
Entities Management
Member Care
Member Care New UI
Connect+
Data import
Event notification
Fraud Management
- Setup Fraud detection
Extension
- Airmiles calculator extension
- Punches calculator extension

ADMIN CONTROLS

Org management
User management
Credit management
Setup Localization
Localisation management
Single Sign On (SSO)
API Gateway Integration with CIAM Platforms
API security
- Authentication
- Authorization
Data privacy
Channel configuration

Smart Store+

InStore
Store center
- Store center web service integration document
- Store center - data sync details document
Lead management system
Visitor metrix
VisitorSense
VisitorTrax Overview
Store2Door+

Announcements

Product Highlights

Archive

Milestone Loyalty (Old flow)

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Product Highlights

This section provides weekly product highlights that we send out as newsletters to internal and external users.

Updated 5 months ago