Enable Access to Connect+
Prerequisites, user types, and how to manage users and workspace access in Connect+.
Before you start using Connect+, make sure the following configurations are in place.
Prerequisites for Connect+
Before you start working in Connect+, make sure the following requirements are in place. Attempting to build a dataflow without these ready is the most common cause of delays during setup.
You can access Connect+ using the URL: https://{host}/extensions/connectplus/ui
To request access, raise a request with your Capillary access team.
Most Connect+ dataflows read source data from an FTP or SFTP location. Before configuring the Connect to source block, have the following details ready.
- Hostname of the FTP or SFTP server
- Port number. The standard ports for SFTP and FTP are 22 and 21, respectively.
- Username and password, or an SSH private key if using SSH-based authentication
- Three separate folder paths: one for source files, one for processed files, and one for API error files
Each Live dataflow must use unique folder paths. Sharing paths across dataflows can cause files to be picked up by the wrong dataflow or routed to the wrong error directories.
Note: SFTP accounts with Multi-Factor Authentication enabled will fail to connect. Disable MFA on the account used by Connect+ before configuring the block.
If Connect+ needs to read from your brand's SFTP server, whitelist the following Capillary IP addresses to allow incoming connections.
| Cluster | IP addresses |
|---|---|
| APAC1/INCRM (India) | 54.235.251.85, 3.227.110.70 |
| APAC2/AsiaCRM (Rest of Asia) | 13.126.188.129 |
| EUCRM | 54.247.60.162, 52.214.98.25 |
| USCRM | 18.224.36.121, 18.189.151.155 |
Dataflows that send data to a Capillary API require OAuth2 credentials.
- API key and secret with OAuth2 client credentials flow
- The credentials must have the appropriate access group permissions for the specific API operation being called
For access group permissions, refer to the documentation for the specific API you intend to call.
A Connect+ source file is the initial input file containing raw data such as customer records, transactions, or product catalogs that you want to ingest into the Capillary platform.
- The file should be in a delimited text format such as CSV, TXT, or DAT.
- It should contain representative column headers and at least a few rows of data.
- The maximum supported file size for uploading a header sample in the Connect to source block is 5 MB.
Updated about 2 hours ago
